Information Engineer jobs at Enterprise Holdings - 615 jobs

Sesame believes in a future where computers are lifelike - with the ability to see, hear, and collaborate with us in ways that feel natural and human. With this vision, we're designing a new kind of computer, focused on making voice companions part of our daily lives. Our team brings together founders from Oculus and Ubiquity6, alongside proven leaders from Meta, Google, and Apple, with deep expertise spanning hardware and software. Join us in shaping a future where computers truly come alive. About the Role Join our team to craft a unique take on smart wearable devices with incredibly compact audio capabilities. We're looking for an experienced Audio System Engineer to define, tune, evaluate, and ship high‑quality speech reproduction systems and spatialized audio capture solutions. Responsibilities Own all aspects of shipping consumer electronic products with market‑leading audio performance independently or with the support of the Audio Lead, depending on experience level. Create the transfer function from Product Level Requirement Documents to audio systems and transducer requirements to ensure product success. Design, analyze, and refine real‑time audio capture and render systems. Research and implement advanced technologies to optimize audio system integration. Continuously learn and explore new technologies, setting benchmarks for user experiences. Collaborate on system architecture, including algorithms and tools, and oversee implementation. Evaluate third‑party audio technologies and keep abreast of industry developments. Understand the trade‑offs in various DSP and ML approaches/platforms for embedded solutions. Work with the cross‑functional team to innovate on audio solutions. Factory testing and build support throughout the product development cycle. Required Qualifications 4+ years of experience in audio hardware development. Experience in designing, tuning, and testing microphone arrays and real‑time audio capture. Proven track record in developing comprehensive audio solutions encompassing acoustics, transducers, digital interfaces, audio ICs, and DSPs. Extensive experience with audio testing systems (e.g., SoundCheck, Audio Precision, HATS testing). Strong background in DSP techniques (e.g., FIR/IIR filter design, beamforming, echo cancellation). Effective independent operation and teamwork in a dynamic, cross‑functional setting. Experience with acoustic simulation software, e.g., COMSOL. Bachelor's degree in Electrical Engineering, Computer Science, Acoustics, or similar. Preferred Qualifications 8+ years of experience in audio hardware development. Proficiency in a high‑level programming language (e.g., MATLAB, Python). Familiarity with human perception of sound. Experience with psycho‑acoustic metrics and evaluation of speech quality and intelligibility. Familiarity with audio rendering techniques and speaker technologies. Experience in acoustics and consumer audio EE architecture. Familiarity with audio algorithm development, ML techniques, and/or NN implementations. M.Sc. or Ph.D. in EE, Comp.Sci., Acoustic, or related disciplines. Sesame is committed to a workplace where everyone feels valued, respected, and empowered. We welcome all qualified applicants, embracing diversity in race, gender, identity, orientation, ability, and more. We provide reasonable accommodations for applicants with disabilities-contact ****************** for assistance. Full‑time Employee Benefits 401k matching 100% employer‑paid health, vision, and dental benefits Unlimited PTO and sick time Flexible spending account matching (medical FSA) Benefits do not apply to contingent/contract workers. #J-18808-Ljbffr

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities. Essential Functions: Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a technical role: Requires 5 years of experience engaged in delivering LMS programs A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Training: Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5 Specialized Skillset/Competencies/Traits: Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar) Familiarity with HRIS data fields and how HR system information flows into an LMS Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred Exceptional customer service and communication skills Strong attention to detail; familiar working with digital systems and data entry Ability to follow structured processes, maintain consistency, and meet deadlines Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments Location: This role is based at the North America Support Center in Bethesda, MD Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: * Customer First: We prioritize customer satisfaction in every decision. * High Quality: True quality means premium materials and rigorous production standards you can feel good about. * Essential Design: We focus on timeless, functional essentials instead of chasing trends. * Always a Better Deal: Innovation and transparency ensure value for both customers and partners. * Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE IT Support Technician - IT Engineer II We are seeking a mid-senior level IT Support Technician based in San Francisco/Palo Alto to join our growing technology operations team. This role supports Quince's IT infrastructure, ensuring smooth day-to-day operations for all employees. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiences. This role requires being onsite in our Palo Alto and San Francisco offices five days a week and occasional travel to our Toronto office. Responsibilities * Manage employee onboarding and offboarding from an IT perspective - account setup, hardware configuration, and access provisioning. * Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals. * Set up, support, and maintain video conferencing systems (Zoom, Google Meet, etc.) to ensure high-quality meeting experiences. * Handle user access provisioning and de-provisioning across core business systems (Google Workspace, Okta, Slack, etc.). * Provide day-to-day technical support to employees onsite and remotely, resolving hardware, software, and connectivity issues. * Maintain and document IT processes, inventory records, and access control logs in line with company standards. * Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance. * Support office technology operations, including network troubleshooting, printer setup, and AV maintenance. * Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed. Qualifications Education & Experience: * Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). * 4-6 years of IT support experience. * Prior experience in a corporate or fast-paced startup environment supporting distributed teams. * (Preferred) Experience in retail, e-commerce, or technology industries. Technical Skills: * Strong understanding of mac OS and Windows operating systems. * Proficiency with Google Workspace, Okta, and Slack administration. * Experience supporting video conferencing systems such as Zoom and Google Meet. * Familiarity with asset management tools and ticketing systems (e.g., Jira, Zendesk, ServiceNow). * Hands-on experience or working knowledge of MDM tools like Jamf (for Mac) and JumpCloud (for Windows). * Experience with directory and identity management platforms, especially JumpCloud. * Basic understanding of networking concepts - Wi-Fi troubleshooting, VPN, switches, and firewalls. * Awareness of data security and compliance standards (e.g., SOC2, ISO 27001). Soft Skills: * Excellent problem-solving and troubleshooting abilities. * Strong customer service orientation with effective communication skills. * Ability to prioritize tasks and manage multiple support requests simultaneously. * Detail-oriented with strong documentation habits. * Comfortable working independently and collaboratively across global teams. All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $88,000-$106,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE IT Support Technician - IT Engineer II We are seeking a mid-senior level IT Support Technician based in San Francisco/Palo Alto to join our growing technology operations team. This role supports Quince's IT infrastructure, ensuring smooth day-to-day operations for all employees. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiences. This role requires being onsite in our Palo Alto and San Francisco offices five days a week and occasional travel to our Toronto office. Responsibilities Manage employee onboarding and offboarding from an IT perspective - account setup, hardware configuration, and access provisioning. Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals. Set up, support, and maintain video conferencing systems (Zoom, Google Meet, etc.) to ensure high-quality meeting experiences. Handle user access provisioning and de-provisioning across core business systems (Google Workspace, Okta, Slack, etc.). Provide day-to-day technical support to employees onsite and remotely, resolving hardware, software, and connectivity issues. Maintain and document IT processes, inventory records, and access control logs in line with company standards. Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance. Support office technology operations, including network troubleshooting, printer setup, and AV maintenance. Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed. Qualifications Education & Experience: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). 4-6 years of IT support experience. Prior experience in a corporate or fast-paced startup environment supporting distributed teams. (Preferred) Experience in retail, e-commerce, or technology industries. Technical Skills: Strong understanding of mac OS and Windows operating systems. Proficiency with Google Workspace, Okta, and Slack administration. Experience supporting video conferencing systems such as Zoom and Google Meet. Familiarity with asset management tools and ticketing systems (e.g., Jira, Zendesk, ServiceNow). Hands-on experience or working knowledge of MDM tools like Jamf (for Mac) and JumpCloud (for Windows). Experience with directory and identity management platforms, especially JumpCloud. Basic understanding of networking concepts - Wi-Fi troubleshooting, VPN, switches, and firewalls. Awareness of data security and compliance standards (e.g., SOC2, ISO 27001). Soft Skills: Excellent problem-solving and troubleshooting abilities. Strong customer service orientation with effective communication skills. Ability to prioritize tasks and manage multiple support requests simultaneously. Detail-oriented with strong documentation habits. Comfortable working independently and collaboratively across global teams. All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range$88,000-$106,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Responsibilities Resolve IT system issues for restaurants, management and corporate office staff via phone, email, remote desktop access and site visits Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution Manage and maintain IT infrastructure such as point of sale systems, servers, workstations, laptops, network devices, surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained. Assist with new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs Train end users on IT related systems, software, and processes Write support knowledge articles, how-to documentation, and process and procedure task lists. Stay abreast of technology changes, emerging technologies, and relevant regulatory requirements Be available on call as needed Requirements: 3-5 years relevant IT experience Restaurant/Retail experience preferred Experience with Micros and Toast POS systems strongly preferred Familiarity and experience working with Google Suite, MS Office, Windows, MacOS, IOS, IT ticketing systems, remote systems management software, surveillance systems Understanding of low voltage wiring installation and troubleshooting Undergraduate degree in Computer Science or a similar technology related field or relevant work experience required Self-starter with willingness to work hands-on Excellent problem-solving skills: recognize, analyze and resolve effectively Must be detail-oriented and organized with excellent communication skills, verbal and written with technical and non technical audiences Passion to learn, develop, and grow Willing and capable of regularly scheduled after hours and weekend on-call work

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The IT Desktop Administrator position is situated at the Houston, TX Office. Regular business traveling activities to U.S. sites related to IT project support and asset inventory are essential for this function. Travel up to 10%. Working within the distributed IT Service Delivery team, providing efficient and effective service and support to all business units of the Enterprise with a focus on Level 2 Desktop Support operations. Acting as an interface between IT, the Service Desk and internal customers / external suppliers to facilitate a single point of contact. Reduce burden on network, applications, infrastructure teams and resources. Ensure smooth operations of products and services provided by Information Technology Job Type: Full-time Salary: From $60,000.00+ per year Location: 3040 Post Oak Blvd Houston, TX (Galleria Area) Key Responsibilities Day to day operation of IT Support function including direct call handling, Incident Management, Asset Management, Access Management, Event Management, Problem Management & Request Fulfilment Delivery of second level support to customers and execution of Duty Manager role interfacing with external Service Desk; monitoring, prioritization, categorization, documentation, processing, and distribution of all incoming requests / incidents filtered by criticality and business impact Maintenance and administration of Configuration Management Database (CMDB) to ensure appropriate execution of Asset & Configuration Management process; documentation of all relevant Configuration Items (CIs) Ensure compliance; protect and contribute to further development of corporate standards, best practices, and procedures; make recommendations for changes and optimizations as part of the Continuous Service Improvement program Installation, deployment, and maintenance of end user environment including services, software, and hardware components (peripherals, software, printers, telephones, faxes, scanners, etc.) Execution of day-to-day IT operational tasks in various domains (network, converged infrastructure); end-to-end monitoring of Information Technology systems, components, and services; escalation of performance deviations Contribution to IT initiatives and projects under direction of function heads for network services, server administration as required Provide transparency in form of status updates and reporting for projects and operations in regular intervals, management of communication to local user communities Strive for high level of standardization and service automation; ensure compliance with Standard Operating Environment (SOE); leverage and deliver harmonization and centralization of products and services Participation in development and execution of corporate cyber security agenda and related standards; assume responsibility for execution of assigned security tasks and responsibilities Qualifications Minimum four (4) years of relevant, hands-on, professional experience in service and support functions of a corporate environment, supporting C-Level executives and administrative staff on-site. Experience in working within an enterprise interacting with multi-cultural employee Strong customer service orientation Excellent interpersonal and professional communication skills Excellent oral and written English skills Foundation certification in ITIL service management and comprehensive understanding of IT Service Management best practices, processes, and functions a plus Additional vendor certifications from cornerstone vendors such as Cisco (CCENT, CCT, CCNA), Microsoft (MCP) a plus Microsoft desktop support (Microsoft Office suite incl. Project and Visio and Microsoft Windows client operating system, Office365, Windows 10) Desktop applications and software deployment (ZScaler, Microsoft Edge, and other company specific software) Hardware installation and support (printers, computers, servers, switches, peripherals, etc.) Understanding of networking fundamentals including LAN, WAN, TCP/IP, etc. Physical Demand: Must be able to lift, push, or move 50lbs

Roles and Responsibilities: * Responsible for overseeing and coordinating logistical needs of the Service Desk Team that affords the team to function efficiently. For example, maintaining tool inventory, critical parts inventory, and forecasting future team needs based on business support requirements. * Serve as a point of escalation to other IT Service Desk Technicians. * Create, own, maintain and update service desk knowledgebase articles and administer training to the service desk technicians * Assist in defining and auditing IT operational procedures. * Provide support to end users and customer-facing systems * Monitor the Incident and Service Request queues daily assigning tickets to other technicians as needed to ensure the efficiency of the Service Desk Team. * Responsible for leading assigned projects. * Assume additional responsibilities within a specialized field of Information Technology to continue professional development. This could include but not be limited to Infrastructure, Information Security, Revenue Systems, or Application Support. * The IT Manager will work with the Team Lead to help define the desired learning path and goals specific to their area of interest. This would include earning specific professional certifications, opportunities for direct interaction with related property support center teams and putting the candidate on track for an Administrator position in a specific IT field. * Promote Lead with Love principles, resulting in teamwork, a well-functioning daily operation and the timely resolution of conflicts and complications that results in a positive work environment and minimal turnover. * Ensures the continual adherence of a safety culture throughout the assigned area of responsibility that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. * Management reserves the right to change and/or add to these duties at any time. Education: * Associates Degree in Information Technology or equivalent * A+ Certification (must be current) * Network + Certification (must be current) * Security+ Certification (must be current) * At least one (1) year of proven supervisory experience required * Minimum of three (3) years of experience in a help desk/customer service role in fast paced, service-oriented environment * Minimum of three (3) years of experience with PC and laptop repair, deployments, and general OS Basic Networking support. * Must have demonstrated experience with the following: * Windows Operating systems (client and server operating systems) * MAC OS and apple IOS * basic Cisco routing and switching * Voice Over IP * Firm grasp on networking concepts such as IP addressing, etc. * Effective knowledge in administering Active Directory and Microsoft Exchange. * Proficient with Ethernet cabling including Cat5 punch down and termination. * Effective knowledge of Excel, Outlook, PowerPoint, Word, and other M365 suite products * Be familiar with Retail, QSR and Guest Ticketing systems function. * Must be at least 18 years of age. * Must be able to successfully complete a pre-employment background check including motor vehicle and credit check. Skills and Abilities: * Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees. By reflecting Callaway Resort and Gardens image by being genuinely friendly, caring and by taking pride in work. * Callaway and Herschend's core values through the lens of dignity and respect. * Be self-motivated and disciplined. * Be able to prioritize and complete work assignments on a timely basis. * Maintain strict confidentiality and judgment regarding privileged information. * Be committed to continuous improvement. * Have professional appearance with good personal hygiene. * Promote and support a "team" work environment by cooperating and helping co-workers. * Promote and support a "team" work environment by cooperating and helping co-workers. * Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. * Be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines. * Be able to utilize effective communication, problem solving, conflict management and interpersonal skills. * Show appreciation of others. * Able to get along with other employees to work out problems and resolve conflicts. * Able to be flexible and handle sometimes unexpected changes in priorities. * Able to communicate effectively using the English language. * Able to tolerate seasonal weather and temperatures while working indoors and outdoors. * Possess valid state issued driver's license and be able to operate company vehicles. * Able to lift up to 50 pounds and to meet the other physical demands of the job.

New World. New Problems. New Solutions . Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As an IT Engineer, you will be a crucial part of our Information Technology operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, handle issues, troubleshoot cases, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: IT Engineer II Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Job Type: Full-time, Monday - Friday, 40+ hours a week. Occasional weekends may occur based on business needs. Essential Job Function and Responsibilities: Provide Tier 1/2 support for issues across hardware, software, and network systems. Collaborate with users and computers to address system and network issues Install, configure, and maintain Windows on laptop and desktop Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Setting up new users and giving them access to the intranet Monitoring and employing the latest security protocols Manage user accounts, permissions, and identity/access controls Monitoring the local area network (LAN) for threats or errors Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Windows & Linux Operating Systems Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Cloud Architecture (Azure, AWS, Google Cloud) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Requirements Experience & Education: All applicants must possess the following: 4+ years of experience in technical support, help desk, and/or network support position 1+ years of experience in supporting large-scale network environments Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure. Detail oriented and organized approach while working in a ticketing system Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, exempt salary with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $60,000.00 - 65,000.00 We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Salary Description $60,000

WHO WE ARE: For over 30 years, Wing Inflatables has built a reputation for delivering high-performance inflatable solutions to those who rely on safety and durability-rescue workers, Coast Guard teams, Navy SEALs, rafting guides, and kayakers. Our mission is to support professionals and adventurers alike with equipment that performs with lightweight speed, agility, and confidence on the water. JOB PURPOSE: As an IT Administrator II, you will play a key role in supporting the technological needs of our local office and factory. This is a full-time, in-office position at our Jacksonville, Florida location - it is not a remote role. You will respond to user requests and tickets on-site, as well as provide support for users at other Wing Group locations. Your responsibilities will include installing and configuring software and hardware, performing system upgrades, and providing user training. You will also collaborate with IT Administrators based in Wing Group offices worldwide, while serving as the primary IT support resource for the local team. STRUCTURE: This position reports to the Manager, IT Applications & Infrastructure and does not have direct reports. Qualifications RESPONSIBILITY Provide help desk support and specialized technical assistance to system users, escalating issues, as necessary. Perform hardware, software and peripheral equipment improvements and upgrades to ensure all systems are up to date. Monitor system performance to ensure that operations are within established standards and develops recommendations for enhancements to improve operations and increase system capabilities. Administer IT onboarding of new employees, including collecting requirements, setup, and deployment. Maintain inventory of IT equipment, such as desktops, laptops, mobility devices, etc. Creates and update documentation of IT processes, policies, licensing, and systems. Present equipment and policy training to staff and end users. Plans, develop and implements recovery and backup procedures. Communicate IT plans, tasks and modifications to relevant stakeholders and employees. Assist with research and evaluation of new technology, techniques, threats, and industry best practices to optimize efficiency and usability and minimize vulnerabilities. REQUIREMENTS 1-2 years experience with M365, Entra and Federated identity concepts 1-2 years' experience with Windows in an Enterprise environment 1-2 years' experience with MacOS and iOS devices in an enterprise environment preferred Relevant 2-year diploma or greater, or equivalent industry experience Ability to work independently with minimal supervision Excellent interpersonal skills with a customer service mindset 1-2 years' experience with Virtualization platforms such as VMWare or Hyper-V The ability to travel to all the locations that we operate in Must be a U.S. citizen, permanent resident (Green Card holder), or a "protected person" under 8 U.S.C. 1324b(a)(3). Cannot be debarred under ITAR or EAR regulations. Criminal Record Check ASSETS Microsoft Certified Azure, CCNA, or other relevant certifications Cybersecurity certifications

WHO WE ARE The Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including Wing Inflatables, Mustang Survival, Henshaw Inflatables, Patten Company, and FabTek Industries. Across defense, marine safety, law enforcement, and industrial sectors, we design and manufacture mission-critical inflatable, flotation, and survival solutions that professionals trust to perform when it matters most. From combat-ready rigid inflatable boats and inflatable structures to life-saving flotation devices and marine apparel, our products are engineered and tested to exceed the highest standards of safety, durability, and performance. With U.S. and Canadian-based manufacturing and a collaborative, hands-on culture, The Wing Group delivers purpose-built solutions for the world's toughest environments. Join us in advancing safety, performance, and innovation-on the water and beyond. WHAT WE ARE LOOKING FOR We are looking for a dynamic, motivated, responsible individual with both technical and people skills to join our team as an IT Administrator. You will be responsible for responding to tickets from users both locally and at remote offices. This will involve setting up new software and hardware, performing system upgrades and training users. You will work remotely with staff and IT Administrators at other Wing Group Locations around the world, but you'll be the one covering the needs of the local office and factory. This is not a work from home position. Being onsite to issue equipment and troubleshoot hardware in person is part of the job. As a multinational company with government contracts, having experience in a similar industry is an asset. Previous experience with M365 is a must. This is an extremely exciting time to be part of Mustang Survival and the Wing Group as we will be working through major upgrades to our IT systems, methodologies, and policies. There will be many opportunities for you to make a positive impact at the company WHAT WE OFFER Comprehensive benefits package, including health and dental coverage. A collaborative and supportive culture within a trusted, market-leading organization. Opportunities to make a meaningful impact by driving growth and innovation in a dynamic and evolving industry to save lives. WHAT WE ARE LOOKING FOR We are looking for a dynamic, motivated, responsible individual with both technical and people skills to join our team as an IT Administrator. You will be responsible for responding to tickets from users both locally and at remote offices. This will involve setting up new software and hardware, performing system upgrades and training users. You will work remotely with staff and IT Administrators at other Wing Group Locations around the world, but you'll be the one covering the needs of the local office and factory. This is not a work from home position. This is a full-time, in-office position at our Jacksonville headquarters. Being onsite to issue equipment and troubleshoot hardware in person is part of the job. As a multinational company with government contracts, having experience in a similar industry is an asset. Previous experience with M365 is a must. This is an extremely exciting time to be part of Mustang Survival and the Wing Group as we will be working through major upgrades to our IT systems, methodologies, and policies. There will be many opportunities for you to make a positive impact at the company. RESPONSIBILITIES Perform hardware, software and peripheral equipment improvements and upgrades to ensure all systems are up to date. Monitor system performance to ensure that operations are within established standards and develops recommendations for enhancements to improve operations and increase system capabilities. Administer IT onboarding of new employees, including collecting requirements, setup, and deployment. Maintain inventory of IT equipment, such as desktops, laptops, mobility devices, etc. Creates and update documentation of IT processes, policies, licensing, and systems. Provide help desk support and specialized technical assistance to system users, escalating issues, as necessary. Present equipment and policy training to staff and end users. Communicate IT plans, tasks and modifications to relevant stakeholders and employees. Assist with research and evaluation of new technology, techniques, threats, and industry best practices to optimize efficiency and usability and minimize vulnerabilities. Qualifications QUALIFICATIONS & REQUIREMENTS 1-2 years of Extensive Knowledge of IT best practices Experience with IT help desk ticketing systems Experience with M365, Azure AD and Federated identity concepts Experience with Windows in an Enterprise environment Experience with MacOS and iOS devices in an enterprise environment Relevant 2-year diploma or greater, or equivalent industry experience Ability to work independently with minimal supervision Excellent interpersonal skills with a customer service mindset Driver's license and access to a vehicle ASSETS Microsoft Certified Azure, CCNA, or other relevant certifications ThreatLocker Experience Cybersecurity certifications NIST Cybersecurity Framework Experience Experience with Ubiquiti and Wi-Fi systems

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Infrastructure Administrator is responsible for supporting, maintaining, and improving the organization's network and server environments across both on-premise and cloud platforms. This role provides Tier 2/3 escalation support for the IT Support team and is critical to ensuring the availability, performance, and security of infrastructure services. The ideal candidate is a hands-on generalist across infrastructure technologies with deep expertise in one or two core areas such as networking, cloud platforms, or systems administration. * Administer and support on-premises and cloud-based server environments (Windows/Linux). * Manage and troubleshoot enterprise network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, and switching. * Act as escalation support for complex infrastructure issues from the IT Support team. * Monitor system performance, availability, and capacity; proactively address issues. * Implement and maintain backups, disaster recovery, and high-availability solutions. * Support cloud infrastructure services (IaaS/PaaS), including resource provisioning and optimization. * Partner with security teams to implement patching, access controls, and infrastructure security standards. * Participate in infrastructure projects, including upgrades, migrations, and modernization efforts. * Maintain accurate technical documentation, diagrams, and standard operating procedures. * Identify opportunities for automation, standardization, and operational improvement. * Recruit and develop high-performing technical teams. * Performs other related duties as assigned. Ingredients for Thriving: * 5+ years of experience in IT infrastructure or systems administration roles. * Hands-on experience with both on-premises and cloud infrastructure environments. * Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching). * Experience supporting Windows Server and/or Linux systems. * Ability to troubleshoot complex, cross-technology infrastructure issues. * Experience serving as Tier 2 or Tier 3 support in an enterprise environment. * Strong documentation and communication skills. * Deep expertise in one or two infrastructure domains (e.g., networking, Azure, virtualization). * Experience with virtualization platforms (VMware, Hyper-V, or cloud equivalents). * Familiarity with security, monitoring, backup, and automation tools. * Relevant certifications (Azure, Microsoft, VMware). Location(s) & Logistics: * Prolonged periods of sitting at a desk and working on a computer. * The role will be hybrid with locations in Sterling Heights and Troy. * Occasional Travel is required for this role to visit customer sites and warehouses Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) * Paid Parental Leave * Generous PTO Policy * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

About Roberts Resorts & Communities This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary We are hiring a hands-on IT Systems Administrator to own day-to-day IT operations across a distributed, multi-location environment (approximately 25 locations). This role provides both Tier 1 and Tier 2 support-handling frontline user support while also owning administration of core platforms and escalations. Responsibilities include Microsoft 365 administration, endpoint and network operations, baseline cybersecurity, provider coordination, and disciplined documentation/asset management. Location: On-site in Scottsdale, AZ. Performance Objectives Provide Tier 1 support and Tier 2 escalation for end users; triage, resolve, and coordinate onsite support when needed. Administer and support cloud based identities including Microsoft 365 (users, groups, licensing, security settings), Adobe, Google Workspace and Apple Business Manager operations where applicable. Manage endpoint standards, patching cadence, and common deployments; support multi-site networking troubleshooting and basic health monitoring. Coordinate telecom/VoIP and connectivity troubleshooting with providers and contractors across locations. Maintain IT documentation, inventory, renewal tracking, and vendor/contractor coordination. Consistently meets agreed response and resolution targets for Tier 1 and Tier 2 requests across locations, with clear communication and reliable follow-through. Reduces repeat issues by performing effective troubleshooting, documenting fixes, and applying root-cause remediation (not just temporary workarounds). Maintains secure, stable operations through timely patching, controlled change practices, and minimal unplanned downtime. Keeps identity and access hygiene strong (MFA enforcement, least privilege, and periodic access reviews) and responds effectively to phishing/compromise events. Delivers accurate and on-time onboarding/offboarding and access changes; maintains clean licensing, device assignment, and user lifecycle records. Manages providers and renewals proactively (telecom/VoIP, ISPs, domains/DNS, hosting, SaaS) to prevent service interruptions. Maintains accurate inventories, current documentation/runbooks, and clear site/contractor instructions that improve support consistency. Provides concise status reporting on recurring issues, risk items, and improvement opportunities; executes agreed improvements without disrupting business operations. Core Technology Stack: Microsoft 365 (primary stack) Google Workspace Apple Business Manager Domain registrar accounts + DNS management (e.g., Cloudflare DNS) Email perimeter security filtering Microsoft 365 backup solution (platform familiarity preferred) Hosted QuickBooks VM environment + Intuit QuickBooks Enterprise WordPress web hosting Adobe Rent Manager (Accounting) (Hosted RDP Environment as well as a Web Portal) Newbook (Reservations) Hubspot - CRM (Marketing Dept is acting Admin) Requirements Key Competencies: Preferred Demonstrated understanding of Tier 3 support concepts, including advanced troubleshooting methodology, root-cause analysis, change control, and escalation readiness for complex infrastructure issues. Familiarity with device lifecycle workflows. Experience supporting Microsoft RDP in a hosted VM environment. Education & Experience: 5+ years in IT support/administration with Tier 2 responsibilities (or equivalent). Hands-on Microsoft 365 administration experience (user, licensing, security/mail flow fundamentals). Experience with cloud email security filtering, DNS management, and VoIP administration portals. Experience supporting a distributed/multi-site environment and coordinating onsite support via contractors. Strong troubleshooting, communication, and documentation skills. Benefits and Perks We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! Commitment to Diversity Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The I.T Engineer I is responsible for providing first level of field engineering support to operational and technical support teams for Field Engineering and Company's Information Systems and System Users. The Engineer I is to monitor, maintain and support all networked computers, printers and associated operating systems and service applications (gaming and nongaming.) The I.T. Engineer I: Is responsible for ensuring the stability and integrity of all in-house computer and server hardware, software, voice, data, video, wired and wireless network services, including Local Area Network (LAN) services, connectivity; to include low voltage services, and works closely with senior field engineers to provide exceptional customer service. Provides first level of technical support by performing basic and advanced incident troubleshooting and tracking and assist with problem resolution, fault isolation, follow-up support and documentation to include providing action reports to department team leaders Responds to computer, network or data security vulnerability alerts at the property and regional levels for high priority outage restoration efforts. Provides installation, monitoring, maintenance, support, and optimization of all computer hardware and software within property data centers and communications closets or where Information Technology assets are contained in a training or production environment Performs remedial maintenance on basic network devices, computer hardware and software, including the restoration of configurations with assistance from senior and second level field engineers and IT Operations Center engineers or in combined resolution efforts with vendor support engineers or technicians. Analyzes and resolves computer and printer hardware and software problems in an efficient and accurate manner following all safety and security precautions. Provides setup and teardown services for local, regional and national performing acts. This includes load in, load out, and set construction. Maintains operations and troubleshooting of computerized lighting systems for stage and industrial areas. This includes creating and controlling lighting for local and regional acts. Configures, programs, and maintains high-end sound equipment including mixing boards, amplifiers, audio processors, wired and wireless mic systems. Providing both front and back of house support and operation of these systems during performances. Installs and troubleshoots digital signage systems including both indoor and outdoor displays, video walls, projectors, monument and pylon signs. Familiarity with VGA, DVI, HDMI, and Multicast preferred. Performs moves/adds/changes on traditional, digital, and IP based phone and voicemail systems. Basic understanding of PRI, ISDN, POTS and IP based communication technology preferred. Provides scheduled on-call support for after-hours support issues and resolution. Performs inventory of Company assets and documents stock levels for department visibility. Records, monitors, tracks, and documents work performed using the Company's tracking system. Provides Smart Device activation and enrollment into Company's Mobile Device Management System and provide initial user training. Provides support for Company's Marketing Media Content Delivery Systems Other duties, as assigned. In-collaboration with and under guidance of Corporate IT functional teams: Participates in disaster recovery testing. Participates in functional and empirical analysis related to the design, development, planning, and configuration of computer and peripheral hardware. Participates in rollouts of new computer and software upgrades Performs advanced desktop engineering functions, including computer imaging, setup and deployment in the field environment. Provides user training and support using Company configuration management tools and applications. Assists in determining product compatibility, flexibility, and recommends replacement, upgrade or retirement of Company assets during assigned duties. Qualifications High School Diploma or equivalent required; Associates of Applied Science degree in a computer science discipline or comparable level of experience preferred. Must have Two (2) years of experience in an IT Support position, preferred, OR a combination of Network or Systems Engineering experience AND any combination of the following: Two (2) years of applied experience with current Microsoft Windows Operating Systems. Two (2) years of experience working on enterprise desktop, and server-related projects preferred. Must have basic computer and networking skills and fundamentals, experience in a resort hotel casino environment preferred. Must have a high level of technical knowledge relative to the installation and connectivity of computer and printer systems, including the configuration, maintenance and support of new and existing solutions. Must have strong organizational, analytical, and troubleshooting skills. Must be knowledgeable in basic and advanced computer and printer operation and related support and basic troubleshooting techniques. Must be able to type quickly and accurately, preferably at least 50 wpm. Must have exceptional customer service, verbal and written communications, interpersonal and telephone etiquette skills; and adopts Company core values. Must be highly organized, detail-oriented, and able to effectively multi-task. Must possess and demonstrate the following skills: Decision Making Concern for Quality Exceeds Customer Expectations Achieving Results Analytical Thinking Problem solving Communication skills Ability to acquire gaming license, as required. Any combination of the following certifications, experience, training preferred: A+ Certification Network+ or Cisco Certified Technician or CCNA Certification MCSA Certification Linux experience ITIL V3 Awareness Must be at least 21 years of age. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The I.T Engineer I is responsible for providing first level of field engineering support to operational and technical support teams for Field Engineering and Company's Information Systems and System Users. The Engineer I is to monitor, maintain and support all networked computers, printers and associated operating systems and service applications (gaming and nongaming.) The I.T. Engineer I: Is responsible for ensuring the stability and integrity of all in-house computer and server hardware, software, voice, data, video, wired and wireless network services, including Local Area Network (LAN) services, connectivity; to include low voltage services, and works closely with senior field engineers to provide exceptional customer service. Provides first level of technical support by performing basic and advanced incident troubleshooting and tracking and assist with problem resolution, fault isolation, follow-up support and documentation to include providing action reports to department team leaders Responds to computer, network or data security vulnerability alerts at the property and regional levels for high priority outage restoration efforts. Provides installation, monitoring, maintenance, support, and optimization of all computer hardware and software within property data centers and communications closets or where Information Technology assets are contained in a training or production environment Performs remedial maintenance on basic network devices, computer hardware and software, including the restoration of configurations with assistance from senior and second level field engineers and IT Operations Center engineers or in combined resolution efforts with vendor support engineers or technicians. Analyzes and resolves computer and printer hardware and software problems in an efficient and accurate manner following all safety and security precautions. Provides setup and teardown services for local, regional and national performing acts. This includes load in, load out, and set construction. Maintains operations and troubleshooting of computerized lighting systems for stage and industrial areas. This includes creating and controlling lighting for local and regional acts. Configures, programs, and maintains high-end sound equipment including mixing boards, amplifiers, audio processors, wired and wireless mic systems. Providing both front and back of house support and operation of these systems during performances. Installs and troubleshoots digital signage systems including both indoor and outdoor displays, video walls, projectors, monument and pylon signs. Familiarity with VGA, DVI, HDMI, and Multicast preferred. Performs moves/adds/changes on traditional, digital, and IP based phone and voicemail systems. Basic understanding of PRI, ISDN, POTS and IP based communication technology preferred. Provides scheduled on-call support for after-hours support issues and resolution. Performs inventory of Company assets and documents stock levels for department visibility. Records, monitors, tracks, and documents work performed using the Company's tracking system. Provides Smart Device activation and enrollment into Company's Mobile Device Management System and provide initial user training. Provides support for Company's Marketing Media Content Delivery Systems Other duties, as assigned. In-collaboration with and under guidance of Corporate IT functional teams: Participates in disaster recovery testing. Participates in functional and empirical analysis related to the design, development, planning, and configuration of computer and peripheral hardware. Participates in rollouts of new computer and software upgrades Performs advanced desktop engineering functions, including computer imaging, setup and deployment in the field environment. Provides user training and support using Company configuration management tools and applications. Assists in determining product compatibility, flexibility, and recommends replacement, upgrade or retirement of Company assets during assigned duties. Qualifications High School Diploma or equivalent required; Associates of Applied Science degree in a computer science discipline or comparable level of experience preferred. Must have Two (2) years of experience in an IT Support position, preferred, OR a combination of Network or Systems Engineering experience AND any combination of the following: Two (2) years of applied experience with current Microsoft Windows Operating Systems. Two (2) years of experience working on enterprise desktop, and server-related projects preferred. Must have basic computer and networking skills and fundamentals, experience in a resort hotel casino environment preferred. Must have a high level of technical knowledge relative to the installation and connectivity of computer and printer systems, including the configuration, maintenance and support of new and existing solutions. Must have strong organizational, analytical, and troubleshooting skills. Must be knowledgeable in basic and advanced computer and printer operation and related support and basic troubleshooting techniques. Must be able to type quickly and accurately, preferably at least 50 wpm. Must have exceptional customer service, verbal and written communications, interpersonal and telephone etiquette skills; and adopts Company core values. Must be highly organized, detail-oriented, and able to effectively multi-task. Must possess and demonstrate the following skills: Decision Making Concern for Quality Exceeds Customer Expectations Achieving Results Analytical Thinking Problem solving Communication skills Ability to acquire gaming license, as required. Any combination of the following certifications, experience, training preferred: A+ Certification Network+ or Cisco Certified Technician or CCNA Certification MCSA Certification Linux experience ITIL V3 Awareness Must be at least 21 years of age. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description About the Role The Application Development Manager's primary role is to plan, coordinate, maintain, and supervise all activities related to the design, development, implementation and ongoing support of organizational information systems and software applications, with a specific focus on, but not limited to, Financial and Purchasing software. This individual will be responsible for supporting, maintaining, and upgrading both new and existing systems, ensuring alignment with business needs and regulatory requirements. A strong background and direct experience with Purchasing and Financial systems software is required, and preference will be given to candidates with hands-on experience in Agilysys Stratton Warren. The Application Development Manager will leverage exceptional communication and problem-solving skills, as well as a thorough understanding of best practices, to guide their project team in the delivery of critical financial and purchasing solutions. Role Responsibilities Strategy & Planning Review and evaluate software project requests to determine the best approach for meeting organizational objectives or to recommend alternative solutions. Collaborate with business stakeholders and project teams to define and document requirements for software initiatives. Lead and participate in the pre-testing phase of development for systems stack by evaluating proposals, identifying potential challenges, and making informed recommendations. Ensure that development projects for applications stack meet business requirements, achieve end-user goals, and efficiently resolve any identified system issues. Analyze existing application effectiveness and efficiency and develop strategies for enhancement or optimization. Acquisition & Deployment Manage the development and deployment of new systems software and enhancements to existing applications. Ensure seamless integration of new software solutions into company's environments, meeting all compliance and interface specifications. Collaborate with designers and system owners to conduct thorough testing of new software programs and applications. Operational Management Guide and coordinate with the application development team in support of business operations related to Financial and Purchasing systems stack. Ensure user access to software stack is provisioned and maintained promptly and securely. Identify and resolve program errors and issues. Translate business requirements into technical specifications for project managers and developers. Coordinate with vendors and internal development teams to install enhancements and upgrades. Liaise with network administrators, software engineers, and vendors to ensure quality assurance, program logic, and data processing. Promote, disseminate, and enforce organizational policies, procedures, and quality assurance best practices related to software solutions. Requirements Four-year college diploma or university degree in computer systems design, computer science, information technology, or an equivalent combination of education and experience. Proven experience participating in the direction, development, and implementation of Financial and Purchasing software solutions. Direct, hands-on experience with automated software and system management tools relevant to Financial and Purchasing systems. Experience with the financial cycle in large organizations: requisitions, purchase orders, invoicing, payments, accruals, G/L postings, fixed assets, depreciation and budgeting. Required: Substantial experience with Purchasing software; Preference: Experience with Agilysys Stratton Warren. Demonstrated project management skills with exposure to project-based work structures and lifecycle models. Excellent understanding of the organization's goals and objectives, with a focus on Financial and Purchasing operations. Strong customer-service and stakeholder engagement orientation. Outstanding written and oral communication skills. Excellent listening and interpersonal skills. Ability to communicate complex technical concepts in both technical and user-friendly language. Ability to conduct research and stay current on trends and products relevant to application developments in Financial and Purchasing domains. Highly self-motivated and proactive, with keen attention to detail. Able to prioritize and execute tasks in a fast-paced, high-pressure environment. Experience working collaboratively in a team-oriented environment. Willingness to work occasional evenings and weekends to meet project deadlines. Ability to sit for extended periods and dexterity to operate a computer keyboard, mouse, and related components. Physically able to participate in training sessions, presentations, and meetings as required. Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Free Parking Salary: $86,900-$121,700

About the Role The Application Development Manager's primary role is to plan, coordinate, maintain, and supervise all activities related to the design, development, implementation and ongoing support of organizational information systems and software applications, with a specific focus on, but not limited to, Financial and Purchasing software. This individual will be responsible for supporting, maintaining, and upgrading both new and existing systems, ensuring alignment with business needs and regulatory requirements. A strong background and direct experience with Purchasing and Financial systems software is required, and preference will be given to candidates with hands-on experience in Agilysys Stratton Warren. The Application Development Manager will leverage exceptional communication and problem-solving skills, as well as a thorough understanding of best practices, to guide their project team in the delivery of critical financial and purchasing solutions. Role Responsibilities Strategy & Planning Review and evaluate software project requests to determine the best approach for meeting organizational objectives or to recommend alternative solutions. Collaborate with business stakeholders and project teams to define and document requirements for software initiatives. Lead and participate in the pre-testing phase of development for systems stack by evaluating proposals, identifying potential challenges, and making informed recommendations. Ensure that development projects for applications stack meet business requirements, achieve end-user goals, and efficiently resolve any identified system issues. Analyze existing application effectiveness and efficiency and develop strategies for enhancement or optimization. Acquisition & Deployment Manage the development and deployment of new systems software and enhancements to existing applications. Ensure seamless integration of new software solutions into company's environments, meeting all compliance and interface specifications. Collaborate with designers and system owners to conduct thorough testing of new software programs and applications. Operational Management Guide and coordinate with the application development team in support of business operations related to Financial and Purchasing systems stack. Ensure user access to software stack is provisioned and maintained promptly and securely. Identify and resolve program errors and issues. Translate business requirements into technical specifications for project managers and developers. Coordinate with vendors and internal development teams to install enhancements and upgrades. Liaise with network administrators, software engineers, and vendors to ensure quality assurance, program logic, and data processing. Promote, disseminate, and enforce organizational policies, procedures, and quality assurance best practices related to software solutions. Requirements Four-year college diploma or university degree in computer systems design, computer science, information technology, or an equivalent combination of education and experience. Proven experience participating in the direction, development, and implementation of Financial and Purchasing software solutions. Direct, hands-on experience with automated software and system management tools relevant to Financial and Purchasing systems. Experience with the financial cycle in large organizations: requisitions, purchase orders, invoicing, payments, accruals, G/L postings, fixed assets, depreciation and budgeting. Required: Substantial experience with Purchasing software; Preference: Experience with Agilysys Stratton Warren. Demonstrated project management skills with exposure to project-based work structures and lifecycle models. Excellent understanding of the organization's goals and objectives, with a focus on Financial and Purchasing operations. Strong customer-service and stakeholder engagement orientation. Outstanding written and oral communication skills. Excellent listening and interpersonal skills. Ability to communicate complex technical concepts in both technical and user-friendly language. Ability to conduct research and stay current on trends and products relevant to application developments in Financial and Purchasing domains. Highly self-motivated and proactive, with keen attention to detail. Able to prioritize and execute tasks in a fast-paced, high-pressure environment. Experience working collaboratively in a team-oriented environment. Willingness to work occasional evenings and weekends to meet project deadlines. Ability to sit for extended periods and dexterity to operate a computer keyboard, mouse, and related components. Physically able to participate in training sessions, presentations, and meetings as required. Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Free Parking Salary: $86,900-$121,700

Marine Infrastructure Engineer American Cruise Lines is seeking a Marine Infrastructure Engineer to join the team at our Guilford, CT home office. Our rapid expansion has made us the largest overnight passenger vessel in the US domestic market. As our fleet continues to grow, so does the need to ensure our long-term strategic port infrastructure goals are met. The Marine Infrastructure Engineer will play a critical role in the company's long-term port development and construction strategy. This role will create, plan and design port infrastructure projects across the country in collaboration with our port partners. This role will report to the Director of Port Development and Construction. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Design and plan port infrastructure projects for both new and existing docks. Prepare, review and submit permit applications and ensure regulatory compliance as required. Work directly with Executive Leadership team. Prepare feasibility reports for new projects to determine viability. Assist in tracking permits from agencies to include local, state and federal. Provide administrative support for dock construction projects as needed Other duties as assigned. Qualifications: Maritime experience preferred. Bachelor's degree or equivalent. Professional Engineer (PE) License preferred. Experience with Computer-Aided design (CAD) software. Strong Organizational skills. Strong Excel Skills. Detail Oriented. Excellent verbal and written communication skills (English). Work Schedule: Ability to work in-person at our Guilford, CT home office. Ability to travel as needed. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Markon is seeking a Systems Engineer - Level 1 to support systems engineering activities for complex systems of systems for the Fort Meade Customer. This position will contribute to requirements analysis, system design, and data-driven engineering efforts, with exposure to data science, unstructured data processing, and modern analytical techniques. Responsibilities Support systems engineering efforts across the system lifecycle, including requirements analysis and system documentation. Assist with analysis of complex systems of systems, including technical dependencies and interfaces. Support data extraction and processing from unstructured and semi-structured sources (e.g., PDFs, CONOPS, DoDAF artifacts). Apply qualitative analytical techniques and support development of basic data visualizations. Develop and maintain scripts using Python or R to support data processing and analysis tasks. Utilize tools such as Apache Tika, PDFMiner, or similar technologies to support document parsing and data extraction. Contribute to technical documentation and engineering artifacts under senior engineer guidance. Collaborate with multidisciplinary teams to support engineering and analytic objectives. Qualifications Active TS/SCI W/ Polygraph with this Customer 7 years of experience as a Systems Engineer supporting programs of similar scope, type, and complexity, OR 5 additional years of Systems Engineering experience may be substituted for a Bachelor's degree. Foundational experience supporting systems engineering planning and execution. Familiarity with data science concepts, including NLP or machine learning, is preferred. Experience using Python or R for analysis or automation. Ability to work effectively in a team-oriented, mission-driven environment. Salary Range USD $160,000.00 - USD $175,000.00 /Yr. The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Overview Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions. At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work. Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services. Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions. Join us and make a meaningful impact. Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled. Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays.