Entrepreneur vs customer service manager

The differences between entrepreneurs and customer service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an entrepreneur and a customer service manager. Additionally, an entrepreneur has an average salary of $70,849, which is higher than the $61,487 average annual salary of a customer service manager.

The top three skills for an entrepreneur include kids, web design and product development. The most important skills for a customer service manager are strong customer service, payroll, and customer satisfaction.

Entrepreneur vs customer service manager overview

	Entrepreneur	Customer Service Manager
Yearly salary	$70,849	$61,487
Hourly rate	$34.06	$29.56
Growth rate	6%	6%
Number of jobs	34,711	313,110
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 46%
Average age	44	44
Years of experience	6	6

What does an entrepreneur do?

An entrepreneur is a business owner who regularly creates new ventures and sells them with the end goal of turning them into profit. To start up a new business, entrepreneurs must create business plans and acquire resources and financing while hiring talented individuals. They play a vital role in the economy because they are the driver of economic growth and innovation. They also make use of their business as a means of creating a sustainable living, which improves the quality of life.

What does a customer service manager do?

Customer service managers are in charge of overseeing a group of customer service associates. They ensure that key metrics are met by the employees. These metrics usually include average handling time and customer satisfaction ratings. They also give coaching to employees who might need additional guidance in reaching team goals. Customer service managers are expected to have had experience on the operations floor to balance their role as a strategic leader and a people manager. They should have customer service skills, decision-making skills, and communication skills.

Entrepreneur vs customer service manager salary

Entrepreneurs and customer service managers have different pay scales, as shown below.

	Entrepreneur	Customer Service Manager
Average salary	$70,849	$61,487
Salary range	Between $42,000 And $118,000	Between $35,000 And $105,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	New York	New Jersey
Best paying company	General Catalyst	KLA
Best paying industry	Finance	Manufacturing

Differences between entrepreneur and customer service manager education

There are a few differences between an entrepreneur and a customer service manager in terms of educational background:

	Entrepreneur	Customer Service Manager
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Entrepreneur vs customer service manager demographics

Here are the differences between entrepreneurs' and customer service managers' demographics:

	Entrepreneur	Customer Service Manager
Average age	44	44
Gender ratio	Male, 58.5% Female, 41.5%	Male, 37.0% Female, 63.0%
Race ratio	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between entrepreneur and customer service manager duties and responsibilities

Entrepreneur example responsibilities.

Create and manage Instagram pages for clients, which contributes to the increase in social media following.
Manage and find members of band; help create YouTube videos; write music and play guitar.
Start and manage this LLC dedicate to the seasonal retail and wholesale sale of consumer fireworks at multiple locations in Pennsylvania
Formulate strategy and lead resulting IP acquisition and development efforts.
Manage accounting, payroll, advertising, curriculum development, and business relationships.
Develop and maintain site features and landing pages, leveraging customize JavaScript and PHP modules/plugins.

Customer service manager example responsibilities.

Manage the accounts payable and accounts receivable dealing with the Michigan WIC program.
Ensure SLA compliance are achieved for all incident metrics as well as call resolution.
Manage installation and customization of ACD system and PBX for business office call center operations.
Develop and manage communications strategies, including Facebook, catalog production, email marketing, direct mail.
Lead efforts in developing and executing CRM with the team to identify areas of improvement within the departments.
Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.

Entrepreneur vs customer service manager skills

Common entrepreneur skills

Kids, 51%
Web Design, 7%
Product Development, 5%
Business Plan, 4%
Financial Statements, 4%
Business Model, 2%

Common customer service manager skills

Strong Customer Service, 15%
Payroll, 6%
Customer Satisfaction, 6%
Customer Complaints, 6%
Customer Service, 6%
ISO, 5%

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Executive Management Industry
Entrepreneur
Entrepreneur vs Customer Service Manager

Updated January 8, 2025

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