Become An Environmental Services Supervisor

* Must follow HCF Policies and Procedures
* Must meet job related competencies as outlined in the Skills Competency Manual
* Repairs and maintains or supervises repairs and maintenance of the physical structure of the facility and equipment or obtains professional maintenance of equipment and/or facility
* Assists in maintaining the grounds including mowing, weeding, raking, trimming and the shoveling of dirt and snow.
* Maintains all records for the Environmental Services departments, conducts preventative maintenance program
* Cleans and maintains all mechanical and electrical systems
* Orders and distributes all supplies for laundry, housekeeping and maintenance
* Orients new hires on fire safety, SDS and lock out tag out procedures
* Participates in the QAPI process
* Responsible for departmental scheduling
* Overall responsibility for the cleanliness of the building and laundry services
* Performs heavy scrubbing, waxing and buffing
* Overall responsibility for the building during emergency situations which may require working outside of normal business hours
* Perform other duties as assigned

* Conduct daily inspections for quality and safety.
* Make necessary corrections.
* Understand all employee work assignments and schedule for adequate coverage.
* Conduct training and retraining as necessary.
* Follow recommended training process.
* Maintain effective business relationship with staff.
* Build upon and develop employee satisfaction and knowledge.
* Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action.
* Maintain loyalty and honesty with employees, peers, customers and managers.
* Monitor special projects and on-call or new employees.
* Tour areas of responsibilities at least 2
* times daily.
* Initiate or ensure corrective action is taken.
* Audit building keys, pagers, and payroll on a daily basis.
* Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution.
* Control supply inventories and distribute equipment effectively.
* Supervise equipment performance and make necessary corrections.
* Assist in performing employee performance evaluations and make recommendations on employee performance ratings.
* Observe and report the need of furniture or other building fixtures repairs.
* When necessary, complete custodial work assignments.
* In case of emergency, perform all duties as assigned.
* Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.
* Complete all other assigned tasks by management in which the employee is capable of performing

* Under the direct supervision of the Environmental Services Manager, the EVS Supervisor is responsible for the general appearance of floors, stairways, general cleaning, sanitation and inspection of designated areas within the hospital in accordance with the established standards.
* Provides relief coverage of EVS technician positions in the instance of schedule voids.
* Two (2) years experience in hospital environmental services or related field.
* Must be able to read, write and communicate effectively and follow oral and written instructions.
* Ability to speak and understand Spanish helpful

* 1. Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values.
* Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
* Maintains hard and soft surface floors using standard cleaning procedures.
* Understands and applies a 7 step cleaning process.
* Empties trash and linen containers, high dusts, damp mops, cleans bathroom, cleans/makes bed, damp wipes all horizontal surfaces including clean over-bed table, and checks own work.
* Restocks supplies of soap, tissues, towels, and other disposable items.
* Cleans and polishes sinks, tubs, toilets, mirrors, stainless steel and chrome according to specifications.
* Maintains EVS closet including general cleanliness, storage, maintains cleanliness of equipment and reports any equipment safety issues promptly.
* Possesses a knowledge of all chemicals used in routine cleaning and is trained on how to access MSDS information and read MSDS sheets.
* Must have a good understanding of the Universal Precautions and PPE available to the provision of a clean and safe environment.
* Secures carts, equipment and chemicals to prevent inappropriate assess/use.
* Maintains a high level of customer service by promptly welcoming everyone in a friendly manner, smiles warmly and introduces him/herself.
* Listens carefully to what others have to say, avoiding interrupting others.
* Treats others as if he/she is the most important person in the facility.
* Practices service recovery by apologizing for problems and inconveniences, corrects the problem, takes action once issue is identified and meets the customer’s immediate needs or gladly takes him/her to someone who will.
* Maintains appropriate personal appearance.
* All associates must be clean, well groomed and appropriately dressed for the position they hold.
* Complies with specific dress standards established by the department.
* Maintains attendance and punctuality and observes working hours, starting times, lunch period, break times, quitting time, etc.
* Must adhere to JCAHO standards (i.e., use of wet floor signs, electrical check of equipment, do not use door stops, proper use/mixing of chemicals).
* Understands and observes all safety rules.
* Reports all accidents or incidents.
* Corrects or reports all safety hazards seen.
* Knowledge of Safety Plan.
* Performs other duties consistent with purpose of job as directed.
* JOB SPECIFICATIONS AND CORE COMPETENCIES

* Interviews, selects and hires non-exempt staff in consultation with the Environmental Services Manager.
* Utilizes the Corrective Action policies to insure compliance with existing work standards.
* Completes training and development of new staff according to established and approved guidelines.
* Provides initial orientation to new staff including review of policies, procedures and protocols, as well as on-going orientation for all staff; assists in annual training to meet OSHA, DPH and JCAHO standards.
* As payroll timekeeper, maintains and approves the electronic payroll system and develops the work schedule and assigns duties.
* Oversees the work performance of up to 14 employees relating to assigned tasks.
* Inspects the work of his/her subordinate group to ensure that quality standards are met, documenting and evaluating performance based on results of quality inspections, and makes recommendations.
* Manage a project crew to maintain cyclical programs, on-time initiatives and a project log of completed activities
* Maintains a current inventory of department supplies and equipment to ensure that par levels are available and that staff is supplied with proper chemicals, equipment and supplies to perform daily duties.
* Provides and educates staff with cleaning chemicals and instructions on their proper usage to perform daily assignments in accordance with MSDS sheets and the “Right To Know” Law.
* May be required to test, evaluate, and make recommendations on new and current products; makes presentations and conduct training seminars as new products are introduced.
* Participates in and documents weekly staff meetings: interacts with other departments to coordinate the activities of the department in assigned areas and communicates with other areas as necessary to assure continuity of service.
* Assesses, monitors and evaluates the outcomes and process of the departmental performance improvement plan.
* Reports unusual situations to the department manager or appropriate manager by utilizing organizationally accepted reporting mechanisms (e.g.
* Facility Dude and Safety Zone).
* Assures that hazardous waste is disposed of according to established infection control procedures and that staff is using the appropriate Personal Protection Equipment when performing any and all duties as required.
* Completes monthly statistical and quality reports for the department as needed, under the direction of the Environmental Services Manager.
* Compiles and maintains a variety of statistics and trends which are consolidated into reports for submission and presentation to management both within and outside the department.
* Conducts weekly internal staff meeting as well as representing and participating in inter/intra Departmental meetings in coordination with Manager of Environmental Services.
* Acts as a resource person to all staff by demonstrating and maintaining thorough knowledge of all housekeeping procedures, competency in the knowledge of the delivery of patient care in an environment that optimizes patient safety and reduces the likelihood of medical /health errors, knowledge of the organization’s Emergency Operations Plan and the role of Environmental Services department during an emergency/disaster, and knowledge of Joint Commission, OSHA, Federal, State and local regulations and standards.
* Ensures that assigned work areas are maintained in a clean, safe, comfortable and attractive manner reporting problems to department manager.
* Demonstrates thorough understanding of Standard Precautions and Infection Control practices, communicates these to staff and maintains these when performing housekeeping procedures.
* Follows established safety precautions when performing tasks and when using equipment and supplies.
* Ensures that all equipment is cleaned, maintained and ready for use on a daily basis.
* Coordinates repairs and testing of EVS machines with department manager
* Completes “on
* Island” errands by driving as assigned.
* Completes annual organizational education requirements and attend two AHE training opportunities per year.
* Qualifications and Skills Required for Position
* Knowledge of:
* Hospital Environmental Services concepts and procedures.
* Must be customer service oriented.
* Vendor ordering process