Customer Experience Specialist - FT
New York, NY jobs
Minimum Hourly Rate: $19.00/hour
Maximum Hourly Rate: $19.00/hour
Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!)
Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you'll deliver a premium, personalized service that turns every rental into an extraordinary experience. From doorstep deliveries to airport arrivals, you'll ensure every detail is flawless, every interaction is warm, and every customer feels valued.
If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team!
What You'll Do:
You will act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection. You'll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step.
Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
Provide a premium customer experience by delivering vehicles directly to customers
Collaborate with team members and management to coordinate timely vehicle delivery and collection
Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle
What We're Looking For:
Minimum 1 year experience in a customer service role, preferably hospitality or car rental
Professional, friendly demeanor with a focus on customer satisfaction
Strong verbal and written communication skills
Technologically proficient and comfortable using various mobile devices
Valid Driver's License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely
Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The fine print:
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
New YorkNew YorkUnited States of America
Receivables Account Specialist (bilingual)
Oklahoma City, OK jobs
A Day in the Life:
The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships.
Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.
What You'll Do:
Conduct account research and analysis to ensure timely payment resolution.
Develop a systematic approach for account reviews and collection calls.
Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
Identify and process necessary accounts receivable clearing adjustments.
Interact with both internal and external customers to resolve outstanding issues
Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
Maintain accurate and complete documentation of all collection activity.
Perform reconciliation as needed on AR balances and payments.
Provide weekly updates to leaders on past due accounts and aging trends.
Partner with Hertz Sales Representatives on customer payment performance.
Escalate accounts showing signs of financial instability.
Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
Respond to customer inquiries in a timely manner.
Other duties as assigned
What We're Looking For:
A minimum of 2+ years relevant experience preferred.
High School Diploma or equivalent some college preferred.
Bilingual in Spanish (Highly Preferred)
Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
Excellent organizational skills and ability to handle multiple tasks.
Must be able to work well with others.
Attention to detail and accuracy.
Must have a strong sense of urgency and be self-motivated for success.
Must be an independent worker and able to perform at a high level with minimal supervision
What You'll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENTAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.Individuals are encouraged to apply for positions because of the characteristics that make them unique.EOE, including disability/veteran
Receivables Account Specialist (bilingual)
Edmond, OK jobs
A Day in the Life:
The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships.
Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.
What You'll Do:
Conduct account research and analysis to ensure timely payment resolution.
Develop a systematic approach for account reviews and collection calls.
Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
Identify and process necessary accounts receivable clearing adjustments.
Interact with both internal and external customers to resolve outstanding issues
Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
Maintain accurate and complete documentation of all collection activity.
Perform reconciliation as needed on AR balances and payments.
Provide weekly updates to leaders on past due accounts and aging trends.
Partner with Hertz Sales Representatives on customer payment performance.
Escalate accounts showing signs of financial instability.
Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
Respond to customer inquiries in a timely manner.
Other duties as assigned
What We're Looking For:
A minimum of 2+ years relevant experience preferred.
High School Diploma or equivalent some college preferred.
Bilingual in Spanish (Highly Preferred)
Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
Excellent organizational skills and ability to handle multiple tasks.
Must be able to work well with others.
Attention to detail and accuracy.
Must have a strong sense of urgency and be self-motivated for success.
Must be an independent worker and able to perform at a high level with minimal supervision
What You'll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENTAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.Individuals are encouraged to apply for positions because of the characteristics that make them unique.EOE, including disability/veteran
Customer Retention Specialist, $750/week + Commission, No Weekends
New Rochelle, NY jobs
25 E Main St., New Rochelle, NY 10801
Customer Retention Specialist$750/week plus Commission!Monday - Friday! No Weekends!
Honda of New Rochelle's Service Retention Dept. is seeking a motivated Customer Retention Specialist to focus on maintaining and enhancing relationships with existing customers to reduce customer attrition and ensure a positive experience that encourages repeat business.
A customer retention specialist plays a crucial role in driving business success by fostering loyalty and ensuring that customers feel valued. Their efforts contribute to increased customer satisfaction, repeat business, and ultimately, higher profitability for the auto service provider.
Are you a BDC Manager that wants to work more independently or a BDC Agent who wants to move up and make more $$$? Apply now an drive your career forward with this great opportunity!
Key Responsibilities:
Focus on maintaining and enhancing relationships with existing customers to reduce customer attrition and ensure a positive experience that encourages repeat business.
Communicate with customers to understand their needs and concerns.
Proactively reach out to at-risk customers to address issues before they lead to cancellations.
Handle customer complaints and provide effective solutions.
Collaborate with service teams to ensure customer satisfaction.
Analyze customer feedback to identify trends.
Develop and implement retention strategies tailored to customer preferences.
Qualifications:
Previous experience in customer service or retention roles, particularly in the automotive sector, is beneficial.
Strong communication and interpersonal skills.
Problem-solving abilities to address customer issues effectively.
Empathy to understand customer emotions and build rapport.
We offer:
$750/week plus Commission!
Paid Training
Monday - Friday, no weekends!
Medical, dental, vision, and life insurance
401(k) plan
Paid vacation / sick time
Employee discounts on products & services & vehicle purchase plans
A clearly defined career path for advancementand promotions from within!
An enthusiastic and fun working environment
RequiredPreferredJob Industries
Customer Service
Client Management Specialist
Oak Brook, IL jobs
Essential Job Functions:
Develop a strong working relationship with customer accounts and provide resolution of issues and concerns in a timely manner.
Assess customer needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency, and profitability.
Pro-actively manage daily order level data; recommend improvement and implement changes.
Receive, analyze, and respond to a high volume of communication each day.
Manage the order process flow to contract specifications.
Ensure optimal delivery performance by selecting the best carrier and managing the tracking process.
Maintain inventory accuracy. Perform inventory audits, record results and measure trends.
Manage, monitor, and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems.
Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections, and working with Account Managers on solutions to reduce accessorial charges.
Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
Duties, responsibilities, and activities may be assigned or changed from time to time.
Minimum Qualifications:
Bachelor's degree in business, logistics, supply chain, or management preferred.
Experience in the transportation industry preferred.
Experience with EDI processes, Web Tender Portals, and other applicable forms of electronic communication preferred.
Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
Highly effective communication, both verbal and written.
Attention to detail, organizational skills, and customer focused.
Excellent problem-solving skills with the ability to inspire others to find creative solutions to challenging situations.
Strong talent for multi-tasking and managing competing priorities effectively.
Able to identify and assess customers' needs, and to craft compelling solutions.
Self-directed, yet strong team player.
Salary: $46,400-$50,000/year base salary + bonus eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
Auto-ApplyAssistant A&P Lead - 1st Shift
California jobs
Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. What's it like at StandardAero Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere.
What you'll do:
Be highly proficient in the inspection, repair, assembly and testing of an aircraft
Expert with technical documents and manuals and acts as a resource to other A&P Mechanics
Act as a liaison between customers and A&P Mechanics
Determine maintenance sequences and techniques
Guide and train other levels of A&P Mechanics
Position Requirements:
* Must be authorized to work in the U.S.
* High school diploma or equivalent
* Airframe and Powerplant (A&P) License required
* Minimum of 3 years Gulfstream maintenance experience (any model GII through G550)
* Minimum of 3 years corporate jet experience performing scheduled and unscheduled maintenance to include: 12/24/36/72-month inspections
* Performs initial visual inspection and routine maintenance on the aircraft and its components
* Runs functional, operational and mechanical tests on the aircraft
* Identifies discrepancies to be addressed or fixed
* Dismantle and remove aircraft and components
* Evaluates removed components for serviceability and documents discrepancies
* Clean any parts or components as required
* Completes schedules maintenance and any necessary repairs/modifications of the aircraft
* Ensures all parts and components are ready and available
* Reinstall and test aircraft components
* Reassembles aircraft
* Performs operational checks and engine runs to ensure air worthiness
* Document and signs off on all work throughout each process
* Follows maintenance manuals throughout each process
* Completes inspections in accordance to original equipment manufacturer manuals
* Assists leader with production flow and work scheduling
* Acts as back up to leader
* Provide support and guidance to group and able to troubleshoot issues/problems
Preferred Characteristics:
* Basic knowledge of operating a personal computer or laptop.
* Knowledge of job-specific machines and tools, including their designs, uses, repair, and maintenance.
* Capable of repairing machines or systems using the needed tools
* Ability to determine the kind of tools and equipment needed to do a job
* Able to perform routine maintenance on equipment and determine when and what kind of maintenance is needed.
* Capable of determining causes of operating errors and deciding what to do about it.
* Able to perform tests and inspections of products, services or processes to evaluate quality or performance.
* Able to install equipment, machines, wiring, or programs to meet specifications
* Ability to control operations of equipment or systems
* Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Able to monitor gauges, dials or other indicators to make sure a machine is working properly.
Benefits that make life better
* Comprehensive Healthcare
* 401(k) with 100% company match; up to 5% vested
* Paid Time Off starting on day one
* Bonus opportunities
* Health- & Dependent Care Flexible Spending Accounts
* Short- & Long-Term Disability
* Life & AD&D Insurance
* Learning & Training opportunities
Salary: $41-51 per hour, based on experience
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
#LI-CC1
Auto-ApplyAssistant A&P Lead - 3 12s Weekends
Los Angeles, CA jobs
Assistant A&P Lead - Weekends
Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well.
What's it like at StandardAero
Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on.
What you'll do:
Be highly proficient in the inspection, repair, assembly and testing of an aircraft
Expert with technical documents and manuals and acts as a resource to other A&P Mechanics
Act as a liaison between customers and A&P Mechanics
Determine maintenance sequences and techniques
Guide and train other levels of A&P Mechanics
Minimum Requirements:
Must be authorized to work in the U.S.
High school diploma or equivalent
Airframe and Power plant (A&P) License required
Minimum of 3 years Gulfstream maintenance experience (any model GII through G550)
Minimum of 3 years corporate jet experience performing scheduled and unscheduled maintenance to include: 12/24/36/72-month inspections
Performs initial visual inspection and routine maintenance on the aircraft and its components
Runs functional, operational and mechanical tests on the aircraft
Identifies discrepancies to be addressed or fixed
Dismantle and remove aircraft and components
Evaluates removed components for serviceability and documents discrepancies
Clean any parts or components as required
Completes schedules maintenance and any necessary repairs/modifications of the aircraft
Ensures all parts and components are ready and available
Reinstall and test aircraft components
Reassembles aircraft
Performs operational checks and engine runs to ensure air worthiness
Document and signs off on all work throughout each process
Follows maintenance manuals throughout each process
Completes inspections in accordance to original equipment manufacturer manuals
Assists leader with production flow and work scheduling
Acts as back up to leader
Provide support and guidance to group and able to troubleshoot issues/problems
Preferred Characteristics:
Basic knowledge of operating a personal computer or laptop.
Knowledge of job-specific machines and tools, including their designs, uses, repair, and maintenance.
Capable of repairing machines or systems using the needed tools
Ability to determine the kind of tools and equipment needed to do a job
Able to perform routine maintenance on equipment and determine when and what kind of maintenance is needed.
Capable of determining causes of operating errors and deciding what to do about it.
Able to perform tests and inspections of products, services or processes to evaluate quality or performance.
Able to install equipment, machines, wiring, or programs to meet specifications
Ability to control operations of equipment or systems
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Able to monitor gauges, dials or other indicators to make sure a machine is working properly.
Benefits that make life better:
Relocation and Sign-On Bonus Eligible ($5,000)!
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Salary: $41-51 per hour, based on experience
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
#LI-CC1
Auto-ApplyAssistant A&P Lead - 1st Shift
Los Angeles, CA jobs
Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well.
What's it like at StandardAero
Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on.
What you'll do:
Be highly proficient in the inspection, repair, assembly and testing of an aircraft
Expert with technical documents and manuals and acts as a resource to other A&P Mechanics
Act as a liaison between customers and A&P Mechanics
Determine maintenance sequences and techniques
Guide and train other levels of A&P Mechanics
Position Requirements:
Must be authorized to work in the U.S.
High school diploma or equivalent
Airframe and Power plant (A&P) License required
Minimum of 3 years Gulfstream maintenance experience (any model GII through G550)
Minimum of 3 years corporate jet experience performing scheduled and unscheduled maintenance to include: 12/24/36/72-month inspections
Performs initial visual inspection and routine maintenance on the aircraft and its components
Runs functional, operational and mechanical tests on the aircraft
Identifies discrepancies to be addressed or fixed
Dismantle and remove aircraft and components
Evaluates removed components for serviceability and documents discrepancies
Clean any parts or components as required
Completes schedules maintenance and any necessary repairs/modifications of the aircraft
Ensures all parts and components are ready and available
Reinstall and test aircraft components
Reassembles aircraft
Performs operational checks and engine runs to ensure air worthiness
Document and signs off on all work throughout each process
Follows maintenance manuals throughout each process
Completes inspections in accordance to original equipment manufacturer manuals
Assists leader with production flow and work scheduling
Acts as back up to leader
Provide support and guidance to group and able to troubleshoot issues/problems
Preferred Characteristics:
Basic knowledge of operating a personal computer or laptop.
Knowledge of job-specific machines and tools, including their designs, uses, repair, and maintenance.
Capable of repairing machines or systems using the needed tools
Ability to determine the kind of tools and equipment needed to do a job
Able to perform routine maintenance on equipment and determine when and what kind of maintenance is needed.
Capable of determining causes of operating errors and deciding what to do about it.
Able to perform tests and inspections of products, services or processes to evaluate quality or performance.
Able to install equipment, machines, wiring, or programs to meet specifications
Ability to control operations of equipment or systems
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Able to monitor gauges, dials or other indicators to make sure a machine is working properly.
Benefits that make life better:
Relocation and Sign-On Bonus Eligible ($5,000)!
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Salary: $41-51 per hour, based on experience
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
#LI-CC1
Auto-ApplyJob Description
It's your career, give it wings!
Who we are and where we are going:
Ascent Aviation Services is one of the largest aviation maintenance, repair, overhaul, storage and reclamation operations in the world. Our strength comes from our talented and professional employees who excel through teamwork and enthusiasm. Ascent Aviation Services continues to grow and are continually looking for motivated and career minded aviation professionals who will support our vision and goals.
We are seeking an A&P Lead to join our teams. In this role, you will perform functions assigned in the service, repair and overhaul of aircraft and aircraft components, parts and accessories.
As a 24/7 operation, we have openings across all shifts, including days, evenings, weekends, and 12-hour schedules. Candidates must be flexible and willing to work any shift based on operational needs. Overtime-both scheduled and unscheduled, including holidays-may also be required.
DUTIES/RESPONSIBILITIES:
Maintain a thorough understanding of the company's Inspection Procedures Manual (IPM) and Federal Aviation Regulation (FAR) requirements.
Oversee maintenance production flow, ensuring projects are completed on schedule and within scope.
Coordinate with all departments to ensure proper workflow, sequencing, and project completion.
Review project scope, requirements, and budgetary constraints.
Provide daily status updates to the Project Manager, reporting progress and addressing concerns.
Collaborate with Supervisor to allocate billable man-hours and estimate hours for non-routine tasks, ensuring customer approval.
Monitor project progress, comparing planned vs. actual man-hours, and ensure the project stays within budget and schedule.
Delegate tasks as needed while maintaining overall responsibility for successful project completion.
Ensure safety standards and regulations are enforced in the work area to prevent accidents.
Promote good housekeeping practices, fostering a safe and organized work environment.
Verify proper tagging and storage of aircraft components and parts.
Continuously seek opportunities to improve processes, enhancing efficiency and safety.
Review personnel performance and aircraft progress daily, adjusting plans or schedules as needed to ensure timely task completion
YOU WILL GET MORE THAN JUST COMPENSATION:
401K with Company Match
Medical/Dental/Vision Insurance
PTO - Eligible for 3 Weeks in your First Year, in Addition to 7 Paid Company Holidays
Company-Provided Short-Term Disability, Long-Term Disability, and Life Insurance
Development and Career Growth Opportunities
REQUIRED SKILLS/ABILITIES:
Ability to safely drive and operate a standard shift automotive vehicle and other related equipment.
Capable of working independently or under supervision.
Strong organizational and planning skills with the ability to adhere to deadlines.
Excellent attention to detail and mathematical proficiency.
Ability to read, write, and comprehend English with the capability to follow verbal and written instructions.
Proficient in interpreting and applying technical data relevant to the position.
EDUCATION AND EXPERIENCE:
Must Carry A&P License
5 years of experience in Aircraft maintenance
Bilingual in Spanish
PHYSICAL REQUIREMENTS:
Ability to sit, stand, and walk for extended periods of time.
Frequent bending, stooping, squatting, crouching, kneeling, balancing, and reaching above shoulder level.
Occasional crawling, climbing, lifting, carrying, pushing, or pulling up to 50 lbs. unassisted.
Requires eye-hand coordination and manual dexterity.
Corrected vision and hearing to normal range.
EQUIPMENT OPERATED:
Protective equipment required: Goggles, safety glasses, face shields, ear protection, apron, gloves, safety harness, breathing equipment.
WORKING CONDITIONS:
The work location will include aircraft Maintenance hangars, the flightline, and Avionics shop.
Potential hazards include exposure to high intensity noise levels, extreme changes in temperature, electrical charges and radar waves, materials identified on the Safety Data Sheets, and working around moving machinery.
OTHER DUTIES:
May be required to work at both Marana, AZ and Tucson, AZ locations as business needs dictate.
Additional duties may be assigned at the discretion of department management.
SMS REQUIREMENTS:
Employees are responsible for performing their duties in accordance with company policies and government regulations. These rules are written in the interest of preserving the lives and the resources entrusted to each employee, and when the rules are violated, the risk of a mishap is usually increased.
Employees shall participate in safety education programs and train to recognize hazards on the job and how to report them promptly. As a condition of employment, each member of Ascent Aviation agrees to report errors, incidents, and accidents honestly.
An employee who observes an unsafe action or condition should bring it to the attention of supervisors and managers. Certain conditions may allow the employee to easily correct or condition a situation.
Duties not listed within the position description may be required of the employee at the discretion of the department management. Job functions may vary due to irregular working conditions or multiple shift positions.
Ascent Aviation Services is dedicated to fostering an inclusive work environment. We provide equal employment opportunities and are committed to making reasonable accommodation for qualified individuals with disabilities to enable them to perform the essential functions of their job. If you require any accommodation during the application or interview process, please let us know. EEO/AA/F/M/VET/DIS
Billing Coordinator
Princeton, NJ jobs
This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors.
Responsibilities:
* Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors.
* Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals.
* Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs
* Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation.
* Perform Data entry of transactions supporting any number of TRAC Services sites
* Create and update various different reports requested by management
* As requested prepare lists and other documents in support of site operations
Qualifications:
* Minimum of 2 years administrative/coordination experience in support of a production operation is preferred
* Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer.
* Candidate must be able to learn company proprietary software programs
* Candidate must be detail oriented and able to work continuous hours in front of a computer
* Must have good communication skills and able to build relationships and rapport with staff in remote locations
* Must have flexibility for tasks and schedule
* Ability to work within a process-oriented team atmosphere
* Ability to type for extended periods of time in the performance of data entry functions
* Ability to function effectively in a fast paced, team-oriented work environment
* Ability to identify problems, process resolution and implement action or solutions timely
* Ability to meet deadlines; prioritize workloads and handle multiple tasks
Work Environment
* This position may require periodic travel to a TRAC Services sites
* This position may require periodic support of other local TRAC M&R activities
Junior Account Manager - Washington DC, DC
Washington, DC jobs
Universal Energy Solutions is a leading energy solutions provider, and we are seeking a Junior Account Manager to join our DC team. We find that candidates with sports backgrounds have valuable skill sets due to their work ethic, competitive drive, and ability to win in all types of situations.
Those selected will gain experience not only in sales, but also campaign management, recruiting, human resources, and team development. Our work environment is incredibly important as well, and we are looking for candidates who work well in a team and can contribute to an exciting and energetic environment.
What you'll get?
Energetic TEAM environment that is constantly positive
No glass ceiling- advance to management based on performance
Daily leadership workshops and training
Competitive bonus structure with internal promotions only
Exposure to daily strategy planning with TOP business executives
What does it take to join our expanding team?
Excellent communication skills
This position is for our location in Towson, MD - applicants must be willing to commute.
We are looking to fill this position IMMEDIATELY.
Positive energy (and a sense of humor)
Ability to work well with a team
Goal focused and results oriented
Training/coaching/management/leadership experience is a plus
**If you are customer oriented, click APPLY now!!
Requirements
Strong interpersonal and communication skills
Excellent problem-solving and negotiation skills
Ability to work independently and as part of a team
Highly organized and detail-oriented
We are open to considering recent graduates or individuals with a passion for account management and energy solutions
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
401K Benefits
Uncapped Commissions
1st Year OTE 45-65K plus
Auto-ApplyJunior Account Manager - Washington DC
Washington, DC jobs
Job Description
Universal Energy Solutions is a leading energy solutions provider, and we are seeking a Junior Account Manager to join our DC team. We find that candidates with sports backgrounds have valuable skill sets due to their work ethic, competitive drive, and ability to win in all types of situations.
Those selected will gain experience not only in sales, but also campaign management, recruiting, human resources, and team development. Our work environment is incredibly important as well, and we are looking for candidates who work well in a team and can contribute to an exciting and energetic environment.
What you'll get?
Energetic TEAM environment that is constantly positive
No glass ceiling- advance to management based on performance
Daily leadership workshops and training
Competitive bonus structure with internal promotions only
Exposure to daily strategy planning with TOP business executives
What does it take to join our expanding team?
Excellent communication skills
This position is for our location in Towson, MD - applicants must be willing to commute.
We are looking to fill this position IMMEDIATELY.
Positive energy (and a sense of humor)
Ability to work well with a team
Goal focused and results oriented
Training/coaching/management/leadership experience is a plus
**If you are customer oriented, click APPLY now!!
Requirements
Strong interpersonal and communication skills
Excellent problem-solving and negotiation skills
Ability to work independently and as part of a team
Highly organized and detail-oriented
We are open to considering recent graduates or individuals with a passion for account management and energy solutions
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
401K Benefits
Uncapped Commissions
1st Year OTE 45-65K plus
Billing and Invoicing Specialist
Salt Lake City, UT jobs
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
Manage and process daily carrier invoices both on the U drive & Tailwind program
Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
Perform data entry tasked to maintain up-to-date billing information
Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
Ensure timely and accurate production of invoices and reconciled for month-end billing
Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
Utilize analysis skills to prepare reports on billing activities and account status
Apply vendor payments and customer payments daily
Open communication with dispatchers and team leaders.
Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
Experience in working with different software, Tailwind, SAP, & Excel an assets
Strong analytical skills with the ability to understand to find and correct discrepancies
Excellent data entry skills with a focus on accuracy and detail
Understanding of accounts payable & receivable
Strong ability to communicate requirements from other divisions
Comfortable creating weekly reports AR aging/AP aging's, and disbursements
Collaborate new ideas for efficiencies
Able to work in fast paced environment
Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Auto-ApplyBilling and Invoicing Specialist
Salt Lake City, UT jobs
We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills.
Duties
* Manage and process daily carrier invoices both on the U drive & Tailwind program
* Ensure order is completed correctly, Etc.. PO#, branch, location, & driver
* Perform data entry tasked to maintain up-to-date billing information
* Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies
* Ensure timely and accurate production of invoices and reconciled for month-end billing
* Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets.
* Utilize analysis skills to prepare reports on billing activities and account status
* Apply vendor payments and customer payments daily
* Open communication with dispatchers and team leaders.
* Cross-train with other members of billing team to ensure coverage during vacation
Qualifications
* Experience in working with different software, Tailwind, SAP, & Excel an assets
* Strong analytical skills with the ability to understand to find and correct discrepancies
* Excellent data entry skills with a focus on accuracy and detail
* Understanding of accounts payable & receivable
* Strong ability to communicate requirements from other divisions
* Comfortable creating weekly reports AR aging/AP aging's, and disbursements
* Collaborate new ideas for efficiencies
* Able to work in fast paced environment
* Knowledge and understanding of Logistics and brokering, both internally and externally
Job Type: Full-Time
Junior Account Manager
Justice, IL jobs
Job Description
Junior Account Manager
As a well-known and growing Carrier Refrigeration, Volvo, HINO, and TICO dealership, with 14 locations throughout Illinois, Missouri, Tennessee, and Wisconsin. Gateway Truck & Refrigeration is hiring an entry level Junior Account Manager who will play a vital role in promoting and selling refrigeration units, Auxiliary Power Units (APUs), telematics solutions, and related services within the transportation community. The primary responsibility will be to assist our account managers in driving sales within an assigned region by engaging with both existing and prospective clients.
Job Duties:
Promote and sell refrigeration units, APU's, telematics, and associated services to current and potential clients.
Develop and implement action plans to identify specific targets and project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity.
Identify and contact sales prospects as assigned.
Prepare and deliver presentations, proposals, and sales contracts.
Maintain up-to-date knowledge of products and services.
Build and maintain strong relationships with clients and prospects.
Coordinate with internal teams to ensure client needs are met.
Address client concerns and resolve issues promptly.
Prepare various reports including activity, closings, and adherence to goals.
Communicate feedback and opportunities gathered from field activity to appropriate company staff.
Participate in sales training, webinars, and marketing events.
Manage expense reports and adhere to budgetary guidelines.
Provide on-the-job training to new sales employees.
Perform other related duties as assigned.
Learn from experienced sellers to learn the market and the industry.
Other duties as assigned.
Skills and Abilities:
Proficiency in PC, Microsoft Excel, and Word.
Strong persuasive and influencing skills.
Excellent presentation and communication abilities.
Proficient in composing and editing written materials.
Effective time management skills.
Critical thinking and problem-solving abilities.
Strong interpersonal skills.
Knowledge of advertising and sales promotion techniques.
Professional appearance and demeanor.
Commitment to exceptional customer service.
Job Qualifications:
High School diploma or equivalent.
Previous experience in transport refrigeration preferred.
Track record of exceeding annual sales targets.
Coachable
Ability to travel overnights within an assigned region.
BENEFITS:
401K with company matching.
Competitive salary + commission pay structure.
Health, Dental and Vision Insurance.
Company paid Short-term & Long-term Disability Insurance.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Collections Specialist - Entry Level
Kansas City, MO jobs
Job Description
Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Role Summary:
This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and or limits
Establish contact with each customer over assigned credit limits notating correspondence regarding account.
Determine appropriate follow up timing and schedule future reviews.
Review previously entered follow up notes to ensure Customer contacts are consistently maintained.
Adhere to escalation model for subsequent contacts with customers including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receipt of payments and applying funds to correct accounts and invoices.
Balancing payment applications for each batch created.
Key Skills and Qualifications
A Receivable position at the company requires a specific skill set. Below is a list of skills minimally required to execute the requirements / expectations
Ability to provide support and guidance to clients in regard to various charges
Strong written and verbal communication skills
Understanding of industry used terminology
Experience working in a fast paced, team oriented, deadline driven department
Problem solving experience and confidence to challenge status quo
Computer literacy and strong organizational, interpersonal, and presentation skill
A Degree in business, finance or previous experience in collections is seen as an advantage
Problem solving skills
Benefits:
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Salary range: $41,000 - $43,000 depending on experience.
INDLP
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Collections Specialist - Entry Level
Kansas City, MO jobs
Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Role Summary:
This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and or limits
Establish contact with each customer over assigned credit limits notating correspondence regarding account.
Determine appropriate follow up timing and schedule future reviews.
Review previously entered follow up notes to ensure Customer contacts are consistently maintained.
Adhere to escalation model for subsequent contacts with customers including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receipt of payments and applying funds to correct accounts and invoices.
Balancing payment applications for each batch created.
Key Skills and Qualifications
A Receivable position at the company requires a specific skill set. Below is a list of skills minimally required to execute the requirements / expectations
Ability to provide support and guidance to clients in regard to various charges
Strong written and verbal communication skills
Understanding of industry used terminology
Experience working in a fast paced, team oriented, deadline driven department
Problem solving experience and confidence to challenge status quo
Computer literacy and strong organizational, interpersonal, and presentation skill
A Degree in business, finance or previous experience in collections is seen as an advantage
Problem solving skills
Benefits:
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Salary range: $41,000 - $43,000 depending on experience.
INDLP
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Auto-ApplyCollections Specialist
Miami, FL jobs
Job DescriptionDescription:
All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources.
Position Summary:
An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
This is a 100% on-site position.
Essential Duties and Responsibilities:
Review and analyze customers' A/R aging reports to identify past due accounts.
Communicating effectively to the customers by notifying them on any upcoming or past due payment dates.
Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system.
Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship.
Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters.
Recommend appropriate changes to customers' credit limits, payment terms, and payment plans.
Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager.
Collaborate with the Credit Manager on accounts that must be placed on hold.
Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution.
Perform all other duties as assigned by the Manager.
Adhere to company policies and procedures.
Experience:
1-3 years related experience and/or training in collections.
Skills:
Must be a self-starter with the ability to work independently.
Must demonstrate strong interpersonal and collaborative skills.
Must demonstrate strong time management skills.
Excellent written and verbal communication skills, in both English and Spanish.
Strong planning, organizational, and execution skills.
Ability to set goals and meet deadlines.
Must provide excellent customer service and display a professional attitude to both external and internal customers.
Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner.
Possess a proactive and positive team approach to problem resolution.
Able to establish strong working relationships with co-workers and management.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
We have excellent benefits which include:
Medical, Dental, and Vision insurance partially sponsored by the company.
Company-sponsored Life Insurance and Short-term disability coverage.
401K program with company matching.
Paid Holidays.
PTO and Vacation.
Weekly discretionary bonus - based on productivity.
Requirements:
Collection Specialist
Norfolk, VA jobs
Full-time Description
Collection Specialist
The Collections Specialist is responsible for proactively managing and collecting overdue customer accounts, ensuring timely payments, and maintaining accurate records of account statuses. This role plays a critical part in maintaining the financial health of the organization by minimizing bad debt and improving cash flow. The ideal candidate has strong communication skills, a persistent yet professional demeanor, and a solid understanding of accounts receivable processes with great time-management skills.
Responsibilities
· Actively pursue collection of overdue accounts through phone calls, emails, and written communication; and maintain detailed records of all collection efforts, customer interactions, and payment agreements.
· Prepare and distribute customer statements and dunning notices.
· Actively monitor aging reports and identify delinquent accounts for follow-up.
· Research and resolve customer inquiries or disputes in a timely and professional manner, and collaborate with internal departments (Sales, Operations, Accounts Payables, Treasury, etc.)
· Negotiate payment plans and settlements following company policies.
· Set up new accounts and maintain existing accounts details to ensure accurate billing, including assisting with Sales Tax Exemption Certificate Administration
· Establish and maintain relationships and billings with pre-negotiated city contracts.
· Administration of Lockbox payments, credit card payments, and other payments, including reconciliation.
· Assist with cross-training on responsibilities.
· Performs other related duties as assigned.
Requirements
Skills, Knowledge, and Abilities
· Experience in B2C and B2B customer collections, receivables management, and payment application.
· Computer skills required.
· Proficiency with Microsoft Office Suite.
· Excellent written and verbal communication skills, with strong negotiation and conflict resolution skills
· Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment.
· Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail and follow-through.
Education and Experience
· Associate degree or a combination of relevant experience/training is preferred.
· Prior experience in collections, credit review, and/or payment application is strongly preferred.
· In-depth knowledge and experience with relevant collections process and procedures
Physical Demands and Working Conditions
· Talking, hearing, and seeing with close visual acuity are frequently required.
· Regular use of computer involving repetitive keystroke motion.
· Sedentary work involves sitting most of the time.
· Works in a normal office setting with little to no exposure to adverse environmental conditions.
Collections Specialist
Addison, IL jobs
at Parts Town
What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Collections Specialist (Internally known as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. The role also requires ability to take payments from customers, complete account reconciliations, do account research and the ability to establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.
A Typical Day
Engage with our valued customers through phone calls and emails to collect on payments owed.
Work closely with team members to create ways to bring in cash and future revenues.
Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned.
Solve problems quickly and create resolutions that collect cash from revenue on a regular basis.
To Land This Opportunity
You are self-motivated and customer centric.
You display exceptional conflict resolution skills.
You enjoy talking on the phone to customers and making sure they are always taken care of.
You have 2-5 years of collections experience.
You have amazing MS Office skills.
You pay close attention to detail, as far as you're concerned anything worth doing should be done right.
You have fantastic communication skills & you're proficient in English (verbal and written)
You have experience with SAP or other ERP software, if not, no problem!
About Your Future Team
We're glad to be here and it shows. While we keep things chill with a casual dress code and friendly way of doing things, we take the success of our team seriously, making sure to recognize every win. Whether it's a potluck or an impromptu trivia game we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, cars, video games, animals or gardening we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,632.36-$58,380.61 ($20.98-$28.07 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status
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