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Company Domain: Retail Applications Analyst Contract: 12 month extendable contract Top Skills: · SQL - basic to moderate level · Microsoft Excel - moderate to power user level · Jira - work management · Confluence - project documentation · Visio or Lucid Chart - project documentation (workflows & diagrams) Preferred Skills: · Working within an SAP environment, or a similar-scale Enterprise Resource Planning system. (Oracle, Microsoft) · Experience with Retail pricing and promotions. · Experience with Blue Yonder Category Management and Enterprise Planning applications. · Data warehouse or reporting solutions (Databricks, Snowflake, MicroStrategy). · Understanding of APIs and integration platforms like Tibco, Informatica, or Mulesoft. · SAP ABAP or other coding languages. Job Description As an Application Analyst, you will identify, define, analyze, prioritize, implement, and refine the technology platform requirements for our Merchant business partners. In this role, you will work directly with our various internal and external stakeholders - business partners, Technology teams and external vendors - to ensure successful translation of those requirements into solutions. You will also participate in various production support activities to ensure the availability of Merchandising Applications. Responsibilities · Collaborate with internal partners and external vendors to capture and formally document business requirements and functional design specifications. · Support and troubleshoot application incidents or errors. Examples: querying data files, error logs, or message queues. · Identify gaps between a technical solution or an application's capabilities and business requirements, propose alternatives wherever possible. · Develop an in-depth understanding of supported applications and their roadmaps. · Ensure vendor partner deliverables meet requirements for time, scope, and quality. · Analyze the impact of proposed internal system changes on external application vendors. Coordinate and/or apply the configuration and integration. · Analyze the impact of proposed external application changes on internal systems. Coordinate and/or apply the configuration and integration. · Participate in Production Support activities as such being on-call, incident management, system upgrade and disaster recovery to state few. · Partner with the quality assurance team for the creation and implementation of the test strategy, approach, and plan. Experience · Minimum of 2 years of experience in analyzing, designing, configuring, and implementing small to medium size applications and integrating vendor software packages. · Minimum of 2 years hands-on technical experience managing and administering retail applications. · Job history that shows the development of analysis and troubleshooting skills, partnering and relationship building skills. · Basic understanding of the Software Development Lifecycle. · Experience with business modeling and requirements management tools. · Knowledge of project management and application implementation methodologies. · Experience working on projects involving the implementation of 3rd party software solutions. · Experience with retail master data. Pay and Benefits The pay range for this position is $50.00 - $65.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About WelcomeHome WelcomeHome is an Atlanta-based SaaS startup with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space. Since launch in 2019, we have experienced incredibly rapid growth. Profitable from day one, we've hit hypergrowth with a team that prioritizes client results over external / VC reporting and internal politics. WelcomeHome's differentiation extends beyond providing the most technologically advanced, easiest to use software in the space. Clients receive white glove support, from the migration from their legacy CRM platform to ongoing day to day training and troubleshooting. About the Role As a Customer Implementation Specialist, you will work directly with our Customer Success team to migrate new clients from their legacy CRM onto WelcomeHome. This position is based in our Atlanta office. While Welcome Home supports remote work, employees for this role are only eligible after 6 months of full-time employment. Responsibilities include: Managing configuration process for all new clients, and routinely updating configurations for current clients as they add services Becoming an expert on WelcomeHome's configuration options, understanding when each option should be used to meet client needs and optimize performance For each client, delivering a custom-configured CRM for review during client onboarding Configuring API integrations between WelcomeHome and the client's complementary platforms, including marketing tools, websites, and EHR and property management applications Importing and formatting data from client's legacy systems and importing into Welcome Home's CRM Streamlining and improving onboarding and maintenance processes in collaboration with client success and product teams Consulting on technical or configuration questions as needed during the sales and onboarding processes About You The ideal candidate is an organized, thoughtful, and detail-oriented individual who is inspired by innovation and our customer's success. In addition, you will have: 2+ years software implementation experience, or technical project management experience Strong analytical skills, including understanding and troubleshooting functional software configurations and ability to apply your technical knowledge to new systems High level of attention to detail, organization, and drive to get things right the first time. Hyper-organized and strong multitasker with an ability to intelligently prioritize multiple competing projects and timelines Technical aptitude to learn quickly and rapidly build product knowledge; understanding of web applications and complex software Excellent verbal and written communication skills, both internal and client-facing, with an ability to translate technical information into language understandable and digestible by non-technical audiences Comfort in a dynamic startup environment, ready to move quickly and wear many hats Technical skills Formal development experience is not required, but you have done HTML work, and you know how to find the information you need Experience with API integrations Comfortable reading and understanding code to use data translation tools effectively Microsoft Excel proficiency, including understanding of formulas/functions What You'll Get WelcomeHome values all of its employees and strives to provide a competitive compensation package. Benefits include health, vision and dental coverage, 401(k) matching, and unlimited PTO. But, on top of that, you'll be surrounded by awesome people who care deeply about what they do and will do whatever it takes to help you succeed.

Why work with us? The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an organization, we pride ourselves with offering white glove service while being mindful of corporate responsibility and our environmental footprint. Employees enjoy a plethora of benefits to include: A diverse, inclusive, professional work environment Flexible work schedules Company match on 401(k) Competitive Paid Time Off policy Generous Employer contribution for health, dental and vision insurance Company paid short term and long term disability insurance Paid Maternity and Paternity Leave Tuition reimbursement Company paid life insurance Employee Assistance program Wellness programs Fun employee and company events Discounts on travel insurance Pay Range: $75,000.00 - $85,000.00 Who are we? Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following: CSA: US travel insurance brand for retail and lodging partners. Learn more here. Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here. GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here. Iris, Powered by Generali: identity and digital protection solution. Learn more here. Trip Mate: US travel insurance brand for tour operator, cruise and airline partners. Learn more here. What you'll be doing. Job Summary: The Product Implementation Specialist's primary responsibility will be to ensure the technical set up and reporting of Generali Global Assistance's portfolio of travel insurance programs within the long and short-term product goals. This position is responsible for assisting the evolution of Generali Global Assistance's product line life cycle including new product concept testing, implementation, and expiration. This role reports to the Chief Commercial Officer. Principal Duties and Responsibilities: Be an expert in the producer and product set up of Generali Global Assistance's current internal operating system TIPS Create complicated pricing sheets in Excel Troubleshoot technical challenges in product, reporting and fulfillment and advise programming team on how to solve; work collaboratively with other departments to develop short- and long-term solutions Test potential product and fulfillment solutions within TIPS Test and on test producers, and implement technical solutions upon completion Provide xml specs for business partners as needed Support Business Excellence and Reconciliation on retroactive changes made to large numbers of policies Policy entry in order to validate product performance Participate in team discussions to develop solutions for product design and future implementation challenges to meet the needs of new and existing business partners Test new product concepts within TIPS and provide feedback to departments on functionality and potential solutions Set up new products into TIPS, perform preliminary quality assurance testing on accuracy of product design, coverages and rates, and coordinate with appropriate departments on complete end-to-end testing of products and rates Set up fulfillment within TIPS and perform preliminary testing of functionality and accuracy Create lines of business within TIPS as needed Ensure that production bonuses are being properly accrued for in TIPS Set up purchase page specifications and affiliate links Create product pop-up notes as needed Set up new partners into TIPS onto appropriate products, commission models, and lines of business Inactivate partners and affiliate links Coordinate with Accounting on retroactive commissions due to software companies and other booking platforms Coordinate with Compliance Department in order to align product collateral to coverage setup on product install Test products for compliance with underwriting guidelines Required / Desired Knowledge, Experiences and Skills: Requirements: 2-4 years of insurance experience in product implementation required Demonstrated problem-solving, analytical and organizational skills Excellent verbal and written communication skills Demonstrated ability to work collaboratively and effectively with all levels within an organization Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Advanced working knowledge of Microsoft Excel is required Working knowledge of XML and SQL is required Preferred: Experience within the travel insurance industry and/or regulated industry Education/Certifications: Requirements: High School Diploma or Equivalent (GED) required. Preferred: Bachelor's degree (B. A.) from four-year college or university Where you'll be doing it. This is a hybrid role based out of our San Diego office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week. When you'll be doing it. While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need. Apply today to begin your next chapter. Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: *************************************************************************************************** The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Advanced Application Analyst - Virtual Health and Telemedicine Hybrid position- must live within 1 hour or be willing to relocate to Fort Myers, FL. Paid relocation! We are hiring an Advanced Application Analyst with experience and certifications in Epic ClinDoc or Ambulatory to join our Virtual Health and Telemedicine team. Responsible for the maintenance and support of assigned systems within the organization such as Electronic Health Record Systems, ERP Systems, Document Imaging, Clinical Systems, Revenue Cycle Systems, etc. As it relates to the Virtual Health team. Serves as a subject matter expert on assigned project teams and department initiatives, develops test scripts, conducts testing, and supports application upgrades and project go lives. Additionally, the Advanced Application Analyst utilizes advanced application & analytic skills to design, build and test solutions to meet the needs of the organization. This position will have a hybrid schedule. Key Skill and Attribute Requirements: -Experience with Epic -Understanding of the data courier process -Understanding the EPIC upgrade Cycle/Time -Understand the project management/PMO process -Vendor integration into EPIC -Experience in using ServiceNow as a ticketing system -Technical Acumen (Software and Hardware) -Experience in medical terminology and billing infrastructure -Digital patient application Additional Experience Preferences: -Ability to adapt and learn quickly in a fast-paced environment -Ability to work independently and as a team member -Ability to work with other teams on projects -Excellent time management skills -Flexible and open to change -Thorough and detail oriented -Excellent communication skills Requirements Education: Bachelors degree required. May accept 5+ years of relevant experience in lieu of degree. Experience: Minimum of 5 years experience in Information Systems management required. Certification: Epic ClinDoc or Epic Ambulatory certification required.

Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary As a Strategic Epic Consultant at Hummingbird, you'll be instrumental in enhancing patient access within healthcare. Working closely with clients, you'll lead small engagements or workstreams within larger projects, actively creating and managing project plans. Your role involves growing your engagement leadership skills as you collaborate with teams to implement improvements. Your expertise will be crucial in developing recommendations, supporting project execution, and fostering innovation within the organization. Your expertise in Epic systems and healthcare operations will enable you to facilitate project scoping activities, define requirements, and prioritize initiatives to ensure strategic alignment and successful project outcomes. For this initial project, you will serve as an expert in Referrals and Authorization and integration around Epic Payer Platform, Provider Networks, Auto-Status Assignment, and Care Everywhere Referral Management with experience in Real-Time Authorization and fax automation solutions. Serve as a creator and owner of service development documentation. You will implement build changes and works in accordance with the client's Epic change control processes and build testing validations. You will be back of helping Hummingbird build our Referrals and Authorization service and implement the solution at our clients. Responsibilities Assessments Evaluate client processes and performance against Hummingbird's patient access maturity model. Facilitate meetings and sessions with key stakeholders to gather insights, independently analyze processes, and identify areas for improvement. Contribute to the creation of client-specific maturity assessments and roadmaps for Improve projects. Collaborate with team members to leverage assessment findings effectively. Present clear, data-supported findings and recommendations to support benchmark engagements. Roadmaps and Project Scoping Develop roadmaps for enhancing functionality, optimizing workflows, and driving process efficiencies, ensuring alignment with business needs, regulatory requirements, and best practices. Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with customer needs and organizational goals. Participate in scoping activities for Improve project initiatives, assisting in defining requirements and prioritizing tasks. Estimate level of effort for project activities, breaking down tasks into manageable components and providing realistic timelines to drive successful project outcomes. Identify risks and obstacles, contributing to mitigation strategies to ensure project success. Project Management Take ownership of small-scale engagements or specific workstreams within larger projects, driving successful implementation from planning to execution. Supervise project plans, ensuring alignment with client objectives and Hummingbird's standards. Coordinate project activities, including tasks, timelines, and deliverables, to achieve desired outcomes. Support stakeholder engagement efforts by providing relevant information and updates and supporting change management efforts. Project Delivery Implement scoped Benchmark and Improve projects and SOW deliverables. Work closely with cross-functional teams to address project challenges, ensuring timely resolution and successful delivery. Perform Epic system configuration, workflow design, and other application analysis work when it aligns with areas of expertise and the needs of the project. Service and Business Development Assist the Service Delivery team in creating repeatable service/product playbooks, including documenting best practices and standard procedures. Support continuous improvement efforts by providing feedback and suggestions for playbook enhancements. Participate in training sessions to familiarize team members with playbook usage. Assist with project scoping and the development of proposals, pitch decks, and presentations in support of growth initiatives. Establish relationships with clients, partners, and stakeholders to generate leads and explore service expansion opportunities. General Provide guidance and mentorship to less experienced analysts, contributing to the team's overall growth. Take a proactive role in documenting team processes and procedures. Manage projects of increasing complexity, scope, and criticality. Provide thorough documentation of build changes, tasks, and projects. Provide clear and organized status reports on key project areas. Lead meetings, reviews, and design sessions. Stay current with Epic certifications and application knowledge. Comply with all HIPAA policies, procedures, and training requirements. Required & Desired Skills Compensation: Starting at $130,000+, based on experience. Benefits Eligible: Yes. Travel: 25%-35% for client visits, training, and company events. Working Hours: Alignment with client work hours within the US. Work Location: This position is remote. You must work from a location within the United States with consistent internet service. Required Skills and Experience Current Epic certifications in Referrals/Authorizations, Cadence, and Prelude. 6+ years of experience in analyzing, designing, building, testing, and maintaining the Cadence and Prelude applications, ideally across multiple health systems. Expert in Referral and Authorization workflows; interested in Service Development. Knowledge of Epic Payer Platform, Provider Networks, Auto-Status Assignment, EpicCare Link for Referrals, Care Everywhere Referral Management (CERM). Experience implementing Real-Time Authorization tools Proficient in conducting thorough assessments of IT processes, workflows, and technical infrastructure. Experience developing roadmaps that align with organizational objectives and customer needs. Experience defining project scope, objectives, and deliverables. Experience with project management methodologies and tools. Ability to think strategically and develop comprehensive, actionable plans to address complex issues. Highly skilled in troubleshooting and effectively tracking and resolving issues. Effective communication skills, both written and verbal, to convey concepts to stakeholders. Comfortable working both independently and in teams, with wide latitude for independent judgement under minimal supervision. Experience mentoring less experienced team members. Able to prioritize work assignments, meet deadlines, and manage projects of increasing scope and complexity. Deep knowledge of the healthcare workflows related to Epic applications. Desired Skills and Experience Certification in additional Epic applications, particularly Benefits Engine. Experience with order transcription fax automation solutions. Experience serving as a subject matter expert in support of organizational training initiatives. Able to lead productive discussions and contribute valuable insights during collaborative sessions on complex, integrated workflows. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.

> EPIC ONSITE CONSULTANT (Remote) EPIC ONSITE CONSULTANT (Remote) • Learning Job Type Full-time Description **MAKE A DIFFERENCE AT OCHIN** **OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.** OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities. **At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.** Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. **Position Overview** The **Epic Onsite Consultant (Efficiency Learning Analyst III)** collaborates internally and externally to optimize and personalize workflows of OCHIN members. The Efficiency Learning Analyst provides assistance to healthcare clinics by giving input to member management and contributing to the improvement of OCHIN's recommended workflows. **Essential Duties** * Provides at the elbow support, learning activities, and end user setting labs (personalization) for new OCHIN members during and after go-live of the Epic System. * Travel to support new members on-site with software installations as needed, estimated up to 75% for this position. * Delivers interactive training to large audiences (100+) via multiple modalities that meet the learning objectives of the training program while promoting and upholding OCHIN best practices to stakeholders. * Offer workflow support, optimization, and best practice to members and internal staff. * Collects data from multiple data sources and performs an in-depth analysis of stakeholder feedback from learning activities across multiple modalities. * Host internal working sessions with core stakeholders (ie. Learning Analysts, Professional services, Epic Support Analysts, Build) to deliver improvement opportunity feedback. * May assist, contribute, and/or develop new training program design, existing program enhancements, creation of lesson plans, and training aids. * Assist stakeholders with their personal build and integration of Epic OCHIN system which could include clinical or operational workflows, Ambulatory/Acute integration, Clinical, Dental, Revenue Cycle, Professional Billing, Hospital Billing, and/or Reporting areas. * Serve as a support agent of change management through high stress and high impact situations; understanding the impact of change and how to guide others through it to achieve desired outcomes. * Contribute to strategic conversations and coaching to and in collaboration with executive level member engagement. * Through collaborations with members, assesses current processes and improvement opportunities, identifies, and documents the member's current state to provide support that will ensure the successful adoption of the member's updated workflows. * May design, build, test, and document system changes, updates, reports, and lessons learned improvements and providing recommendations. * Coordinate, facilitate, and evaluate learning sessions/trainings for members in collaboration with project partners such curriculum design, agenda setting, and trainer identification to ensure effective integration of improvements. * Mentor/coach less experienced Efficiency Analysts/Learning Analysts * Support the learning and trainings of Member Care Teams (MCTs) * Collects daily issues and regularly communicates with stakeholders. * Using data from reports, identifies work queue placement, and determines the potential root cause of errors (such as user or configuration error). * Identify and notify the appropriate internal OCHIN department or resource of any system issues; guide and support the member through the resolution process. * Understand and promote OCHIN Recommended Workflows and understand member specific workflows and their differences to ensure, improve, and communicate linkages between OCHIN reports and OCHIN recommended workflows. * Using multiple communication tools including onsite collaboration, collaborates with members and customers to identify additional coaching and support opportunities. * Function as a change agent to foster and support a culture of improvement throughout the organization. * Configure systems such as lab mapping, preference list, or SmartTools. * Participates in other projects and assignments as required. * Other duties as assigned. Requirements * Bachelor's or equivalent relevant combination of education and experience * Epic certification, accreditation or proficiency is strongly preferred, preference will be given to those candidates that have an Epic certification or Proficiency. * Minimum of five (5) years of experience in a similar or relevant role. Foundational knowledge of supporting clinical and ancillary, medical billing, front desk, or reporting is required. * **Minimum of three (3) years of experience with electronic health records (EHR) software, EPIC required. Minimum of two (2) years' experience with EPIC is required with a preference for 2-5 years supporting Ambulatory and Acute Care setting.** * **Ability to travel up to 75% nationally to support new member Go Lives.** * Experience with Visio or an equivalent process mapping or diagramming software required. * Demonstrated experience using methodologies and tools such as the Model for Improvement and/or Lean, preferably in a healthcare or IT setting. * Familiarity with improvement methodologies and tools such as the Model for Improvement and/or Lean required. * Experience working with one or more electronic health records (EHRs) in a clinical setting preferred. * **Experience in or with a Federally Qualified Health Center (FQHC) or Acute Care Hospital is preferred. Experience training and supporting Ambulatory Clinics and Acute Care Centers is highly desired.** * Experience with managing projects preferred. * Strong and proven ability to understand, map, evaluate, and streamline work processes in a variety of environments; Success managing and updating workflows in a healthcare environment preferred * Demonstrated ability to effectively transfer knowledge via multiple modalities (such as virtual, in-person, one-to-one, and group sessions) by utilizing adult learning principles and practices * Demonstrated facilitation, analytical, change management, and critical thinking skills * Must be able to drive change through communicating and providing support with a wide range of environments and job roles such as physicians, staff, and management under minimal supervision * Ability to create, read, and understand charts and reports * Must be proficient in

We are seeking an experienced Epicor Consultant with expertise in data migration and management. The ideal candidate will have a strong background in data migration, implementation and customizing Epicor solutions. Responsibilities: - Work with clients to understand their business requirements and translate them into Epicor solutions - Manage and execute data migration projects, ensuring data quality and accuracy - Develop and maintain data management processes to ensure data integrity and security - Provide training and support to clients on Epicor software and data management best practices - Collaborate with cross-functional teams to ensure successful project delivery Requirements: - Bachelor's degree in Computer Science, Information Systems, or related field - Minimum of 3 years of experience implementing and customizing Epicor software - Strong understanding of Epicor data migration and management best practices - Experience with SQL Server and other database management systems - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving skills and ability to think creatively If you are a highly motivated individual with a passion for Epicor software and data management, we encourage you to apply for this exciting opportunity. Bill Rate: $45/hr Type: 1099 or C2C Work Authorization: H1B, GC or USC Location: 100% Remote

Pivot Point Consulting, a Vaco Company is a #1 Best in KLAS healthcare IT consulting firm with a fun, collaborative culture, and a growing team. Pivot Point, provides strategy and talent solutions for providers, payers, and life sciences organizations - with more than 400 employees serving over 100 clients across the U.S. **Job Summary** The Senior Epic Consultant is a key member of PivotPoint's Tier 2 Managed Service Division, responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client. **Roles and Responsibilities:** + Serves as a primary analyst on routine maintenance, build and configuration in Epic. This entails: + Collecting, accurately documenting and resolving client trouble tickets and requests + Participating in after hours on-call rotation + Leads application build for their areas regarding Epic Upgrades. This includes: + Nova Note Review + Nova Note Build + Unit testing, application testing and integrated testing + Supporting the go live in a command center setting + Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams + Mentors junior analysts on Epic build + Builds strong relationships both with the client and their peers + Other duties as assigned **Required Skills and Abilities:** + Must have a strong personal drive for delivering great customer service and thrive in a fast-paced environment + Ability to troubleshoot tickets, manage projects, and critically think + Demonstrate knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems + Certified in primary application. Additional certifications in Epic, ITIL, PMP are a plus + Ability to organize daily tasks, analyze data and make decisions based on the data **Education and Experience:** + Bachelor's Degree and/or equivalent work experience + Minimum of 3 years of healthcare experience **Work Location and Travel Requirements:** + This position is 100% remote + Work from home requirements are: + Ability to work independently and efficiently from a home office environment + High-speed internet service + Work in a distraction free workplace Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. Salary Range for this role: $90,000-$125,000 USD Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ . California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** . Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

- Epic Credentialed Trainer (240005A9) **Job Description** Epic Credentialed Trainer - ( 240005A9 ) **Description** Under the guidance of the Director and Manager of Epic Training, the Epic Credentialed Trainer follows established policies, procedures, professional guidelines, adult learning principles, and evidence-based practice to align educational needs and identified training strategies of Tampa General Hospital including travel as needed. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. * Conducting of training - NTMO and ad hoc training sessions * Tip sheet development * Hosts upgrade sessions * Support open office hours * Rounding * Host preference labs, host lunch and learns * Attend operational/analyst meetings * Project go live training and support * Supporting Epic users during all phases of learning and Epic activities * Tickets * Innovation and process improvement This role will provide support to our TGHN Locations: Spring Hill, Crystal River, & Brooksville. Hybrid remote, with rounding to TGHN Locations and clinics weekly required. **Qualifications** **Primary Location** : Spring Hill **Work Locations** : TGH Spring Hill 10461 Quality Drive Spring Hill 34609 Eligible for Remote Work : Hybrid Remote **Job** : Office/Administrative/Clerical **Organization** : Florida Health Sciences Center Tampa General Hospital **Schedule** : Full-time Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday **Shift** : Day Job **Job Type** : Hybrid Remote Shift Hours : 8A-5P **Minimum Salary** : 63,419.20 **Job Posting** : Dec 13, 2024, 6:00:37 AM

14952474 -Epic Beaker Principal Trainer (Remote) | Jobs with Virtelligence **14952474 -Epic Beaker Principal Trainer (Remote) Won** **Location:** Charlotte, North Carolina **Country:** United States **Job Type:** Contract . email me **Job Description** **Skills:** * Epic Beaker Principal Trainer Certification with Curriculum Build preferred **Education:** * High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred * **Status:** Won * **No. of Openings:** * **Skills** Epic Credential Trainer: 5 years Epic Beaker Principal Trainer: 5 years **Related Jobs** California Minnesota Indiana Punjab

Saks.com LLC seeks Application Analyst - Service Cloud in New York, NY, to support new and existing Salesforce user base with questions and issues across Service Cloud.Requirements: Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Software Engineering or a related field and two (2) years of experience in the job offered or related occupation: utilizing technologies such as Lightning, Apex, SOQL, REST Web services to build features in Service Cloud; exercising knowledge of Salesforce Objects, Data Model, and Salesforce Standard Objects and business processes to understand business requirements, review peer changes, write unit tests and fix defects in the Contact Center application; utilizing experience with Salesforce governor limits, licensing, and best practices to support Customer Service operations; and identifying and applying best practices, standards and SDLC concepts to all functional areas. Telecommuting and/or working from home may be permissible pursuant to company policies. Offered salary is between $89,253.00 to $142,800.00 per year. Submit resume to ************* and indicate job code SY04302024EW. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Department: IS Informatics Work Type: Full Time Shift: Shift 1/ to Minimum to Midpoint Pay Rate:$90,667.20 - 117,852.80 / Annual We are hiring an Advanced Application Analyst with experience and certifications in Epic ClinDoc or Ambulatory to join our Virtual Health and Telemedicine team. Responsible for the maintenance and support of assigned systems within the organization such as Electronic Health Record Systems, ERP Systems, Document Imaging, Clinical Systems, Revenue Cycle Systems, etc. As it relates to the Virtual Health team. Serves as a subject matter expert on assigned project teams and department initiatives, develops test scripts, conducts testing, and supports application upgrades and project go lives. Additionally, the Advanced Application Analyst utilizes advanced application & analytic skills to design, build and test solutions to meet the needs of the organization. This position will have a hybrid schedule. Key Skill and Attribute Requirements: * Experience with Epic * Understanding of the data courier process * Understanding the EPIC upgrade Cycle/Time * Understand the project management/PMO process * Vendor integration into EPIC * Experience in using ServiceNow as a ticketing system * Technical Acumen (Software and Hardware) * Experience in medical terminology and billing infrastructure * Digital patient application Additional Experience Preferences: * Ability to adapt and learn quickly in a fast-paced environment * Ability to work independently and as a team member * Ability to work with other teams on projects * Excellent time management skills * Flexible and open to change * Thorough and detail oriented * Excellent communication skills Requirements Education:Bachelors degree required. May accept 5+ years of relevant experience in lieu of degree. Experience:Minimum of 5 years experience in Information Systems management required. Certification: Epic ClinDoc or Epic Ambulatory certification required. License:N/A Other:Good listening skills. US:FL:Fort Myers

Remote - Epic Revenue Application Analyst II - Resolute Hospital Billing Rev Cycle Implementation Team Full Time Status Day Shift Pay: $63731.20 - $95596.80 / Year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position works with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems and technologies. This position is responsible for implementation and support of applications. This position works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. This position uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. This position maintains and supports specified installed application software products. This position is employed by Mosaic Health System. Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Other duties as assigned All required education is a minimum requirement. Higher levels of education are acceptable. Associate's Degree in Information Technology, Business Administration, or related field or three or more years of related experience required. EPIC certification(s) - current upon hire preferred. OR EPIC certification(s) - achieve within 120 days required. AND if certification not achieved upon hire must be willing to travel or actively participate in remote training required. Current Epic certification in Resolute Hospital Billing strongly preferred. 3 years or more of related experience required. AND experience supporting clinical, ancillary, or business environments required. AND Application system build experience preferred.

Enrollment Application Coordinator page is loaded **Enrollment Application Coordinator** **Enrollment Application Coordinator** locations University Campus time type Full time posted on Posted 30+ Days Ago job requisition id R9043 ** Summary** Reporting to the Director, Enrollment Support Services, the Enrollment Application Coordinator assists admissions counselors, and assistant directors of admissions with the admissions application and enrollment processes. This position maintains databases, and troubleshoots missing data and technical issues including, but not limited to, Colleague and Salesforce.**** Enrollment Application Coordinator: 1. Process admissions applications (on-campus, online and education centers) including entry of raw data, based on system or submission necessities. Review applications for accuracy and enter punctuation, capitalization, spelling, and school name corrections as needed. a. Utilize reporting to process and review daily applications. b. Track and compile incoming admissions requirements including monitoring and processing. c. Assign, update and run decision letters within Colleague and/or Salesforce as needed. d. Determine when admission files are complete and ready for enrollment and final acceptance to transition to the enrollment or advising process. 2. Personally assist with the processing of prospective students by working with admissions counselors, and assistant directors of admissions to help guide student files to completion. 3. Coordinate and generate provisional and formal acceptance letters. 4. Matriculate and term activate applicants into the appropriate career/program/plan (CPP). 5. Link, route and evaluate the receipt of transcripts within the university software for both current and incoming students. 6. Maintain and monitor personal and other Admissions email accounts as assigned. 7. Utilize the online National Student Clearinghouse as assigned. 8. Verify applicant education history in conjunction with other student service offices to prevent misuse of Federal Financial Aid. 9. Cross train and assist with other online admission application processes and maintenance. 10. Participate and assist with on campus registration and admission events as assigned or as necessary. 11. Sustain and develop relationships throughout the campus to stay up to date on academic programs, policies and changes in coordination with Director, Enrollment Support Services. 12. Assist on an as needed basis with support and aid of the call center via phone or chat correspondence. 13. Participate in cross-functional and student services committees as delegated/nominated. 14. This position is a remote position that is expected to work during the University's published hours from 8am - 5pm with one hour off for lunch. As part of a high performing team Enrollment Application Coordinators must: • Possess key attributes of integrity, flexibility, initiative, and confidence. • Identify and share opportunities to improve university processes and the student experience Maintain outstanding attention to detail through accuracy and follow-up to manage procedures of student record keeping efficiently; on excel spreadsheets and in student databases • Operate in a positive manner as part of a team and show a willingness to grow and learn by being open to change, innovative ideas, and constructive feedback **REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:** • Excellent customer service, computer, and organizational skills • Clear and persuasive communication skills (written and verbal) • Ability to multi-task • Precise attention to detail • Experience with data entry and correction in a fast-paced environment. • Experience with admissions tracking software or other similar software a plus • Experience with college admissions, marketing, or public relations a plus **EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:** • High School diploma required. • Associate or bachelor's degree from a regionally accredited college or university preferred. **ENVIRONMENT:** The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the . **NOTICE:** The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE! We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time). * FREE Tuition - Employee, Spouse, and Dependents* * Tuition Exchange Opportunity - Dependent of Employees* * Generous Paid Leave - Sick, Vacation, and Holidays * Comprehensive Group Health Plan (Medical, Dental, and Vision) * Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more! * 100% Employer-Funded Health Reimbursement Account * 100% Employer-Paid Short Term Disability Insurance * 100% Employer-Funded Employee Assistance Program (healthcare and dependent options) * Employer-provided life insurance * Discounted On-Campus Dining Meal Plans * Nationwide Pet Insurance * Flexible Spending Accounts * 403b Retirement Plan * Wellness Center *Eligibility based on meeting required service period The Top Workplaces in Tampa Bay program was created by the *Tampa Bay Times* and WorkplaceDynamics. The companies in this survey were ranked based on leadership, compensation and training, workplace flexibility, and diversity.**Top Workplace** Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay's Top Workplaces by the *Tampa Bay Times*. **One of the Top-Ranked Universities in Florida** One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths. **We are traditional, but we are cutting edge** Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community. Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of international consequence-ranked one of the bes

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 3 - Hospital Billing position. is open to current UW Medicine IT Services employees only. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 - 16:00 (PST), Monday-Friday Required participation in team on call schedule DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS 100% remote opportunity Values-based work environment Active departmental Equity, Diversity, and Inclusion Committee 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES You perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction You maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines You meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed You develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements You track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles You lead small projects or larger project sub-components that may include cross-functional teams. You identify improvement opportunities through analysis You provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies You test all scenarios conforming to quality standards at the solution level You evaluate and implement management requests for information to generate reporting requirements REQUIREMENTS Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area MUST HAVE: Experience with Strata Performance Manager and/or Epic Hospital Billing. 4+ years of overall experience to include the below 2+ years providing EHR systems application maintenance/support Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback 2+ years' experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation Experience mentoring others to increase overall professional effectiveness Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives Experience developing and executing test plans and test cases Experience supporting large scale enterprise customers, both internal and external Experience walking clients through the use of systems, preferably in a healthcare environment ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community.

Want to help create localized content for the biggest creators in the world? We are on a mission to make content a universal language. As a Language Coordinator with CreatorGlobal, you'll be an integral part of our localization team, driving the dubbing and/or subtitling process of English videos into your native language. This is an open application for Language Coordinators. We are constantly growing and expanding the languages we serve. If you are a fluent speaker of English and Native Speaker of any other language with experience in localization (translation, subtitling, and/or dubbing) read on as you may be a perfect fit to join CreatorGlobal in the future. About the Job As the Language Coordinator, you will coordinate our localization efforts with studios and perform quality control of English creative assets, such as videos, titles, and descriptions produced by our studio partners. In addition, you will act as a "brand ambassador" for our global audience, researching and identifying opportunities, understanding our target market, and suggesting potential partnerships to grow our audience in your native language. Responsibilities Create subtitles in your native language, ensuring cultural accuracy and linguistic appropriateness. Perform quality control on scripts, dubbed audio tracks, and mixed audio tracks to ensure consistency Create localized metadata for regional audiences. Meet tight deadlines while managing multiple projects and delivering QC feedback to studios within 24 hours of receipt Communicate directly with our Studios (but not limited to) any/all directions from Core Management, and any/all recommendations on revisions needed. Document all processes and maintain all localization-related documentation and tools. Requirements Native Speaker of the language you are applying to be a coordinator for C1+ English 1-3 years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process A passion for your native language and culture, including expert knowledge of lingo, slang, cultural references, and sensitivities in your native language Organized and structured, but able to quickly adapt to changes in plans and priorities Comfortable working under pressure in a fast-paced, deadline-driven environment Excellent verbal and written communication skills Strong attention to detail An empathetic and proactive team leader An A+ Candidate Understands the YouTube and digital media landscape in your native language including top content creators, trends, and more Has 3+ years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process Has connections to studios, voice actors, and translators in their native language that we can work with on future projects Location: Remote Preferably you live in a country where a majority of people speak the language you are applying to be a coordinator for. Hiring Process Since this is an open application, you may hear from us days, weeks, or months after you apply depending on openings we have in your native language. However, the first place we go when hiring for a new role is folks who have submitted this open application, so you are in exactly the right place. If we decide to move forward with your application there will be a first round interview followed by a case study, and (if applicable) a second round interview with senior members of our team. At CreatorGlobal we are dedicated to a fair and equitable hiring process regardless of race, gender, or religious background. We are excited to potentially have you on the team and grateful for your time applying.

Location Spartanburg, SC *********Epic Willow Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily. *********The **Remote Epic Application Coordinator (Willow)** will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the Epic system and Pharmacy Automation products. The Application Coordinator will have in-depth knowledge of the software and maintain **Willow** certification. Ideal candidate would have knowledge of all things **pharmacy** and **Willow** including, but not limited to the following:Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs.

Epic Certified Applications Analyst - Pharmacy implements and maintains Epic systems and databases to ensure optimum performance. Epic Certified Applications Analyst - Pharmacy manages complex Information System projects/products in order to provide automated solutions that meet business needs using the Epic solution. Maintains Epic applications and facilitates updates, new releases and system enhancements. Communicates project and team status to internal and external audiences when necessary. Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Assists in development and training of existing and new employees. Serves as an advocate for VHS needs in all efforts related to the Inova/VHS Alliance. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required. Scope/Growth: Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Evaluates requests for service, participates in vendor demos, site visits, and reference calls. Leads in conducting system investigation to determine general feasibility, cost, and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation. Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information in order to optimize user experience. System Maintenance: Implements and maintains Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards. Project Oversight - Assists with information Systems projects in order to provide automated solutions that meet operational/business needs using enterprise solutions. Maintains applications and facilitates updates, new releases and system enhancements. Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures. Mentoring: Assists in recruitment, development and training of existing and new employees. Remains current on programming tools/methodologies and makes recommendations for team/analyst training programs to the Supervisor/Manager/Director, in accordance with department budget and strategic plan. Assists in the development and implementation of employee training/mentoring activities. Communication: Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines. Education Bachelor's degree in Pharmacy required Experience Four years' experience in an IT or healthcare role required At least one Epic certification required Certification & Licensure Pharmacy license required Epic certification in assigned module(s) or as specified by the applications required within 6 months of hire. Current Epic certification must be maintained for all essential certifications per Epic Corporation standards. Qualifications Recent/relevant technical experience in medication management integrated with EHR. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required. Competent in Microsoft Office required. Strong verbal/written communication and follow up skills required. Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required. Knowledge of the regulatory requirements for health system EHR's required. Ability to lead and mentor application teams required. Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required Experience in change management required. Experience in intra-system design highly preferred. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Reporting to the Director, Enrollment Support Services, the Enrollment Application Coordinator assists admissions counselors, and assistant directors of admissions with the admissions application and enrollment processes. This position maintains databases, and troubleshoots missing data and technical issues including, but not limited to, Colleague and Salesforce. Enrollment Application Coordinator: 1. Process admissions applications (on-campus, online and education centers) including entry of raw data, based on system or submission necessities. Review applications for accuracy and enter punctuation, capitalization, spelling, and school name corrections as needed. a. Utilize reporting to process and review daily applications. b. Track and compile incoming admissions requirements including monitoring and processing. c. Assign, update and run decision letters within Colleague and/or Salesforce as needed. d. Determine when admission files are complete and ready for enrollment and final acceptance to transition to the enrollment or advising process. 2. Personally assist with the processing of prospective students by working with admissions counselors, and assistant directors of admissions to help guide student files to completion. 3. Coordinate and generate provisional and formal acceptance letters. 4. Matriculate and term activate applicants into the appropriate career/program/plan (CPP). 5. Link, route and evaluate the receipt of transcripts within the university software for both current and incoming students. 6. Maintain and monitor personal and other Admissions email accounts as assigned. 7. Utilize the online National Student Clearinghouse as assigned. 8. Verify applicant education history in conjunction with other student service offices to prevent misuse of Federal Financial Aid. 9. Cross train and assist with other online admission application processes and maintenance. 10. Participate and assist with on campus registration and admission events as assigned or as necessary. 11. Sustain and develop relationships throughout the campus to stay up to date on academic programs, policies and changes in coordination with Director, Enrollment Support Services. 12. Assist on an as needed basis with support and aid of the call center via phone or chat correspondence. 13. Participate in cross-functional and student services committees as delegated/nominated. 14. This position is a remote position that is expected to work during the University's published hours from 8am - 5pm with one hour off for lunch. As part of a high performing team Enrollment Application Coordinators must: * Possess key attributes of integrity, flexibility, initiative, and confidence. * Identify and share opportunities to improve university processes and the student experience Maintain outstanding attention to detail through accuracy and follow-up to manage procedures of student record keeping efficiently; on excel spreadsheets and in student databases * Operate in a positive manner as part of a team and show a willingness to grow and learn by being open to change, innovative ideas, and constructive feedback REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent customer service, computer, and organizational skills * Clear and persuasive communication skills (written and verbal) * Ability to multi-task * Precise attention to detail * Experience with data entry and correction in a fast-paced environment. * Experience with admissions tracking software or other similar software a plus * Experience with college admissions, marketing, or public relations a plus EDUCATIONAL REQUIREMENTS / QUALIFICATIONS: * High School diploma required. * Associate or bachelor's degree from a regionally accredited college or university preferred. ENVIRONMENT: The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the . NOTICE: The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. Why Work at Saint Leo? What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE! We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time). * FREE Tuition - Employee, Spouse, and Dependents* * Tuition Exchange Opportunity - Dependent of Employees* * Generous Paid Leave - Sick, Vacation, and Holidays * Comprehensive Group Health Plan (Medical, Dental, and Vision) * Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more! * 100% Employer-Funded Health Reimbursement Account * 100% Employer-Paid Short Term Disability Insurance * 100% Employer-Funded Employee Assistance Program (healthcare and dependent options) * Employer-provided life insurance * Discounted On-Campus Dining Meal Plans * Nationwide Pet Insurance * Flexible Spending Accounts * 403b Retirement Plan * Wellness Center * Eligibility based on meeting required service period