Epic Games jobs in San Diego, CA

Job Description Customer Service Manager Studio/Department: Customer Service Employee Type: Full Time, Regular Salary Range: $60,000 - $80,000, pay may vary on location. ABOUT OUR STUDIO Our headquarters is where the gaming culture and Southern California lifestyle meet, creating a vibrant work environment that epitomizes our belief that every day should be well played. Daybreak San Diego is the home of Darkpaw Games, creators of the legendary EverQuest and EverQuest II games. This is also the home of Rogue Planet Games, the award-winning MMOFPS PlanetSide 2 developer. The perks of working at Daybreak San Diego extend well beyond the beautiful weather in this prime location. Access to the local gym, as well as on-site fitness classes, game nights, and a strong appreciation for the local craft brew scene (we even turned one of our original game servers into an on-site kegerator), are just some of the ways that make working at Daybreak (San Diego) exciting! Working here is about being part of a community. Find out more about our studio at ********************** THE OPPORTUNITY Daybreak Games is looking for a dynamic and creative Customer Service Manager who supports their team and works diligently to maintain, as well as continuously improve, processes to facilitate the highest level of customer support. This position will report to the Sr. VP of Operations. RESPONSIBLITIES: Champion outstanding customer service for all players while maintaining a customer comes first mindset Assure agents are assisting customers in a professional and courteous manner Manage time, personnel, and resources to ensure the most robust, effective, and efficient support Work closely with the creative development team to assess, create, and implement innovative solutions Use analytics to evaluate and act upon KPIs-use this data to drive process and flow improvements Render policy and judgment calls; use discretion to prescribe disciplinary action in accordance with set guidelines Coach and mentor teams to uphold high performance and positive morale Facilitate excellent communication between studio leads and Customer Service department Expertly handle complex player escalations with compassion and understanding Evaluate data to determine fraud vectors and possible exploits Requirements & Skills: 4+ years' experience in a Customer Service supervisory or management role, preferably in the gaming industry Bachelor's Degree or equivalent experience Experience with online gaming communities, either as a player or industry work Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel) Knowledge of CRM systems such as Zendesk Knowledge of analytics generation and evaluation to drive business decisions Working knowledge of using a calm demeanor to handle escalating situations with impartiality Excellent and effective problem solving and time management skills Effective verbal communication and written skills Creative, self-driven with a strong work ethic A passion for game development and technology Knowledge of Daybreak Games' titles Knowledge of an array of video games on PC and consoles Knowledge of Game development ABOUT OUR COMPANY Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide , EverQuest , and Dungeons and Dragons Online , Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at ********************** Be Aware of Fraudulent Recruiting Activities Daybreak Game Company will never ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company's People & Culture team at ************************ if you encounter a recruiter or see a job opportunity that seems suspicious. **Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. CONTENT SPECIALIST (12-Month Contract) On-Site at San Diego Studio A Content Specialist assists in researching, creating, testing and launching new game content with the San Diego Studio Live Team for MLB The Show. In this role, you will immerse yourself in baseball history, and together, we will turn the biggest moments of the Major League Baseball season into engaging live service updates. To succeed, your creativity, your communication skills and your ability to deliver finished projects on deadline will be key. Responsibilities: Assist with generating ideas, creating designs, performing content tests and launching new content in MLB The Show Use software and database tools to build and test new content Leverage Research and Analytics to supercharge actionable insights for future content Research baseball players and history to update item inventories and rosters Source images needed for live content projects Monitor social media platforms and forums for feedback from MLB The Show fans Requirements: Interest in the sport of baseball and a willingness to live and breathe it with our team Creative thinker with strong attention to detail Quality written communication skills and the ability to convey abstract concepts Positive attitude and a collaborative spirit in a group project setting Knowledge of competitive products and various gameplay genres Understanding of the key elements that create an engaging video game experience Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$25-$28 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. PlayStation Studios, San Diego Studio - Graphics Tools Programmer Why PlayStation? Why San Diego Studio? We are the team behind MLB The Show, a critically acclaimed AAA sports franchise developed for PlayStation, Xbox, and Nintendo platforms. Our focus is on delivering innovative, high-quality gaming experiences - and we're looking for talented developers to help us build the tools that make it all possible. We are seeking a Graphics Tools Programmer to support our ongoing development of tools that enhance artist workflows within our custom game engine. Your contributions will help streamline the creative pipeline, enabling artists to work more efficiently directly in the game environment. This is a great opportunity for recent graduates with strong C++ skills and a passion for graphics and game development. The ideal candidate is enthusiastic about building high- impact tools, has strong problem-solving skills, great attention to detail, and is comfortable working both independently and collaboratively in a cross-functional team Responsibilities: • Design, implement, and maintain artist-focused tools within our custom engine. • Collaborate with artists, designers, and engineers to identify and resolve workflow bottlenecks. • Improve engine integration with DCC (Digital Content Creation) tools. • Contribute to development and optimization of rendering and graphics pipelines. • Work with cross-platform toolsets and pipelines in a production environment. Required Qualifications: • Bachelor's degree in Computer Science, Mathematics, or a related technical field. • Minimum 3 years of experience in C++ programming (academic, personal, or professional). • Experience with low-level graphics programming using APIs such as DirectX or OpenGL. • Strong foundational math skills (linear algebra, geometry, etc.). • PC development experience, including use of Visual Studio, Perforce, and other standard development tools. Preferred Qualifications: • Playstation, Microsoft or Nintendo console experience. • Familiarity with graphics and rendering pipelines in game engines. • Experience with Python. • Exposure to DCC tools such as Autodesk Maya, Adobe Photoshop, Blender, and Substance Painter. • Maya scripting experience (Python or MEL). • Coursework or personal projects in game development or graphics programming.• Experience working on or developing for MacOS (desired but not required). Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Capture Technician (CONTRACT: On-site San Diego) Location: San Diego, CA Department: PlayStation Studios Creative Position Summary Sony Interactive Entertainment is seeking a Capture Technician/Capture Artist to support our PlayStation Studios Creative team in the production of high-quality marketing and in-game assets. The successful candidate will be an experienced gamer, responsible for setting up and troubleshooting game builds across multiple platforms, capturing cinematic gameplay, and supporting video production workflows. This role requires strong technical expertise, attention to detail, and the ability to operate effectively both independently and in a team environment. Key Responsibilities • Install, configure, and troubleshoot game builds across PlayStation, Xbox, Nintendo, and PC platforms. • Support server-based build installations and troubleshoot across all platforms. • Capture gameplay footage utilizing in-game camera tools and debug features, ensuring cinematic quality and accuracy. • Collaborate with cross-functional teams to deliver gameplay capture that meets creative and technical requirements. • Manage media assets across server and cloud-based storage systems for video production. • Utilize Adobe Premiere Pro and other Adobe Creative Suite applications for media preparation and light editing (Mac). • Assist in creating proxies, dailies, and localization toolkits. • Troubleshoot technical and workflow issues to ensure timely project delivery. • Maintain high levels of accuracy and quality while working under tight deadlines. Qualifications • Experienced gamer across multiple genres, with strong familiarity in gameplay mechanics. • Strong knowledge of PlayStation consoles. • Familiarity with Xbox, Nintendo, and PC gaming platforms. • Proficient with debug tools and in-game camera systems; Unreal Engine experience a plus but not required. • Comfortable with Adobe Premiere Pro and other Adobe Creative Suite applications. • Basic video editing capabilities, including preparation of proxies and dailies.• Strong understanding of media management workflows in server and cloud-based environments. • Strong problem-solving skills and ability to work efficiently under deadlines. • Detail-oriented with excellent organizational and communication skills. • Ability to work both independently and collaboratively in a professional environment. • Must possess a positive attitude, and be flexible and adaptable. Why Join Us At Sony Interactive Entertainment, we are committed to pushing the boundaries of play. Joining our team means contributing to the creation of world-class content that engages players globally. This position offers the opportunity to work on high-profile projects while collaborating with some of the most talented professionals in the gaming industry. Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$40-$45 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Job Description Creative Director Studio/Department: Darkpaw Games/Live Development Employee Type: Full Time, Regular Salary Range: $125,000 - $160,000, pay may vary on location. ABOUT OUR STUDIO Our headquarters is where the gaming culture and Southern California lifestyle meet, creating a vibrant work environment that epitomizes our belief that every day should be well played. Daybreak San Diego is the home of Darkpaw Games, creators of the legendary EverQuest and EverQuest II games. This is also the home of Rogue Planet Games, developer of the award-winning MMOFPS PlanetSide 2. The perks of working at Daybreak San Diego extend well beyond the beautiful weather in this prime location. Access to the local gym, as well as on-site fitness classes, game nights, and a strong appreciation for the local craft brew scene (we even turned one of our original game servers into an on-site kegerator) are just some of the ways that make working at Daybreak (San Diego) exciting! Working here is about being part of a community. Find out more about our studio at ********************** THE OPPORTUNITY The Creative Director will provide creative leadership for game aesthetics, mechanics, design, and story for Darkpaw Games, located in San Diego, CA. In partnership with the Darkpaw Games Creative and Leadership teams, this person will also help attract and retain the best creative gaming talent around. This position will: Provide visionary oversight and creative direction for an unannounced title within Darkpaw Games. Establish and refine the high-level core gameplay loops. Advise on and develop supplementary systems that reinforce gameplay loops that focus on core pillars of the game: Community and Teamwork - Working together and building social bonds to achieve things that you can't do (or is very hard to do) on your own. Fairness - You perform certain gameplay actions, put the time in, "work" hard and you get rewarded, your accomplishments and achievements are never taken away. Escape and Exploration - We build alternative worlds where players can take a break from real life or want to get a feeling of exploring something new with a sense of danger (high fantasy exploration). Maintain knowledge of the global game market and use to influence and add value to our product offerings. Assist with the recruitment of key talent and grow and mentor the Design team. Lead creative teams to establish and meet key milestones with expected quality, budget, and time standards. Required Experience & Skills 10+ years of direct game development experience. Proven success from previously released titles. Relevant experience in achieving results via strong leadership. Ability to motivate teams and build consensus. Ability to design and elaborate on core gameplay loops and design systems that reinforce the loop from end-to-end. Effective and positive interpersonal skills. Proven problem-solving and troubleshooting skills. Experience developing MMO games. Strong portfolio of work in current game engines UE4/5. Ability to assist with systems, level, and narrative design when the situation arises. Experience working on PC and console games. Experience developing procedurally generated content. Preferred Skills: Experience developing games on pre-existing IP. Previous experience with building a game from concept to release. Feel like you are a match for this role, but don't meet all the requirements and pluses? We encourage fresh viewpoints, so as long as you can show us how your attitude and other skills make up for any gaps, we still want to see your application! ABOUT OUR COMPANY Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide , EverQuest , and Dungeons and Dragons Online , Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at ********************** Be Aware of Fraudulent Recruiting Activities Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company's People & Culture team at ************************ if you encounter a recruiter or see a job opportunity that seems suspicious. **Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Mid-Level Machine Learning Engineer, Search San Diego, CA Do you want to join a Machine Learning team committed to personalizing the PlayStation experience for hundreds of millions of users? We deliver impactful ML models and systems that serve an increasingly dynamic and personal experience! The Machine Learning Engineers within the DTIS group will deliver optimized interactions across PlayStation experiences and systems by designing, coding, training, deploying, and evaluating very large-scale machine learning systems. We are looking for someone who can build delightful products and experiences for millions, in an agile environment, collaborating with teams across Engineering, Product, and Business. Further, you will be immersed in groundbreaking ML technologies, tools and processes, as you help to advance our technical objectives and architectural initiatives. You Will: Design and develop various machine learning and deep learning models and systems for high-impact consumer-facing applications such as search retrieval and ranking, content personalizations, and product recommendations. Work with a broad spectrum of state-of-the-art machine learning and deep learning technologies in the areas of recommendation systems. Create metrics and design A/B test plans to evaluate model performance offline and online to inform and convey our impacts to diverse groups of stakeholders. Collaborate with cross-functional teams of technical members and non-technical members in architecture, design, and code implementations. Analyze and produce insights from a large amount of dynamic structured and unstructured data using modern big data technologies. Produce reusable code and conduct peer code reviews according to standard methodologies in Python. You Bring: Advanced degree (Master's or Ph.D.) in CS/Statistics/Data Science, specializing in machine learning. Industry work experience in designing and implementing large-scale search retrieval, ranking models. Proven track record of successfully delivering large-scale commercial machine learning products from conception to production. Experience with Python, and ideally also Scala or Java, proficient with ML frameworks such as Tensorflow, PyTorch, MLlib. Experience in developing a variety of ML models using structured and unstructured data. Industry experience in A/B testing. Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to stakeholders with limited knowledge of ML/AI. Experience with software engineering principles, modern ML tech stacks, and use of Databricks, Snowflake, Tecton, and cloud services like AWS for machine learning development and deployment. Excellent problem-solving skills, with the ability to navigate through ambiguity to drive results. Preferred Qualifications: Experience in developing personalized search systems. Experience with LLM applied in search or recommendation systems. Experience in standard methodologies in large-scale DL training/Inference. Experience in cloud-based environments, such as AWS. Experience working with custom ML platforms. Experience working on critical and consumer-facing ML applications. Proactive self-starter with experience working in fast-paced environments. #LI-KS1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$171,900-$257,900 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Director of Program Management, Commerce San Diego, San Mateo, CA PlayStation is evolving the way players discover, buy, and enjoy everything PlayStation across console, web, and mobile. We're hiring a Director, Program Management to lead complex, cross‑functional programs that power our end‑to‑end commerce experiences - from checkout and payments to subscriptions, pricing initiatives, and new market expansion. This leader will be the program “source of truth,” driving clarity of scope, measurable outcomes, risk management, and delivery excellence across Product, Engineering, Design, Analytics, Finance, Legal/Privacy, InfoSec, and Operations. What you'll do: Own the program lifecycle and business outcomes Lead multiple, high‑visibility commerce programs from activation through value realization; establish the operating model, governance checkpoints, and reporting rhythm that keep teams aligned and unblocked. Translate strategy into clear outcomes and KPIs that ladder to platform‑level metrics. Build dashboards and review cadences that make progress and impact visible. Partner with Product & Analytics to run experimentation at scale (A/B and causal methods), define guardrails, and ensure trustworthy measurement that informs trade‑offs and sequencing. Ship the platform capabilities that matter Orchestrate delivery across checkout, payments & risk/fraud, order & fulfillment, catalog, subscriptions/entitlements, promotions/pricing, and post‑purchase journeys. Ensure release readiness (E2E testing plans, operational runbooks, GTM comms, rollback paths) and land seasonal milestones without surprises. Strengthen governance and execution Manage programs with a a crisp 6‑week planning and delivery cadence with milestone health checks, decision logs, and change control. Maintain a living risk, issue, and dependency register with probability×impact assessment, owners, and time‑bound mitigations. Escalate early, frame options with data, and drive executive decisions that protect outcomes. Align the business Work horizontally across Mission Groups and external partners to rationalize roadmaps, surface cross‑program impacts, and sequence dependencies. Communicate clearly up, down, and across - concise status, decisions, and asks that accelerate teams. What we're looking for 12+ years leading large‑scale e‑commerce/platform or payments programs in consumer tech, gaming, or marketplace environments; 5+ years managing program managers. Track record shipping multi‑quarter initiatives across web/mobile/console with complex systems (payments, tax, fraud, identity, entitlements, OMS). Deep fluency in data‑driven delivery: setting outcome metrics/KPIs, building trustworthy measurement, and using experiments/observability to steer. Mastery of program governance in hybrid Agile/Waterfall contexts: scope control, release orchestration, RACI, change management, and portfolio alignment. Excellent cross‑functional leadership and executive communication; comfortable making and explaining trade‑offs in ambiguous, high‑stakes settings. Nice to have: global payments and compliance (e.g., SCA/3DS, PCI), subscription platforms, experimentation platforms, commerce primitives/microservices, new country launch operations. Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$218,700-$328,100 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sr. Employee Experience Technical Business Analyst Location: San Diego, CA or Remote (U.S.-based) Role Overview We're seeking a highly experienced Sr. Employee Experience Business Analyst to lead the analysis, optimization, and continuous improvement of key employee-facing processes built on the ServiceNow platform. This role will have two primary responsibilities: 1) Product owner for Workplace Service Delivery and 2) Business lead for Agent design and orchestration across internal applications and throughout the employee experience. You'll partner with stakeholders across People and Places, People Tech and IT organizations to define requirements, improve workflows, and align solutions with our strategic goals. This is a highly collaborative, remote-friendly role that values initiative, clarity, and follow-through. Key Responsibilities Engage cross-functional business partners to gather and document requirements across ServiceNow modules (WSD and HRSD). Facilitate workshops and virtual interviews to map current-state processes and co-design future-state improvements. Translate business needs into detailed user stories, process documentation, and acceptance criteria within Agile frameworks. Serve as a liaison between technical teams and business stakeholders to ensure timely, high-quality solution delivery. Collaborate with ServiceNow developers and architects to validate feasibility and support platform configuration. Support UAT efforts, test planning, execution, and issue resolution. Maintain documentation including SOPs, process flows, and release notes. Identify opportunities for workflow automation and efficiency gains aligned with ITIL principles and platform best practices. Stay up-to-date on ServiceNow capabilities and trends; contribute to roadmap and continuous improvement discussions. Required Qualifications 8-10 years of business analysis experience, with at least 5 years in ServiceNow-centric roles. Strong functional knowledge of ServiceNow WSD (Incident, Change, Problem, Request), HRSD, and Service Catalog. Familiarity with HRSD workflows and employee self-service experiences. Expertise in translating stakeholder needs into functional specs and agile artifacts (user stories, acceptance criteria). Comfortable working in distributed, remote environments using tools like Zoom, Confluence, JIRA, and Miro. Strong stakeholder engagement, facilitation, and written communication skills. Understanding of ITIL frameworks and enterprise governance models. ServiceNow certifications (CSA, WSD, HRSD) strongly preferred. Experience with scripting concepts, Flow Designer, or similar low-code automation platforms is a plus. #LI-BR1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$144,200-$216,200 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff Data Scientist - Experimentation & Measurement San Diego, CA (Hybrid) Overview: As a Staff Data Scientist on the Decision Science team at PlayStation, you will take a leading role in designing and interpreting experiments that evaluate the impact of key initiatives and programs. You'll help shape how millions of players around the world experience PlayStation by bringing statistical rigor, clear measurement strategies, and deep causal inference expertise to some of the most critical initiatives across the company. This highly visible role will advance our experimentation practices and ensure that data-driven insights inform the way we build, market, and evolve our products. What You'll Be Doing: Design, execute, and interpret A/B tests and quasi-experiments, and apply advanced causal inference methods when experimentation isn't feasible. Partner with cross-functional teams (product, engineering, marketing) to embed experimentation into development and iteration cycles and communicate results with the company's senior leadership. Mentor and guide other Data Scientists, providing thought leadership and technical direction. Serve as a thought leader on best practices for hypothesis development, metric selection, test structure, and results communication. Help define and contribute to centralized experimentation frameworks, tools, and documentation to scale best practices across the company. Independently extract, transform, and analyze data from complex systems using SQL, Python, and other analytics tools. Communicate findings clearly to technical and non-technical stakeholders, helping drive business decisions with rigor and clarity. Stay current on new methodologies in experimentation and causal analysis, and bring fresh perspectives to the team's work. Your insights will directly influence how PlayStation builds, markets, and evolves products across our ecosystem. Basic Requirements: Master's or PhD in Statistics, Economics, or Econometrics. 6+ years of experience in a data science experimentation/causal inference-focused role (4+ with PhD). Deep expertise in A/B testing and causal inference, including quasi-experimental methods. Proficiency in SQL and Python for data extraction, transformation, and analysis. Broad and applied knowledge of statistical techniques. Experience with machine learning modeling is a plus. Proven ability to influence product and business decisions through clear, actionable insights. Experience contributing to or developing experimentation frameworks, best practices, or internal tooling. Bonus: Passion for video games, player communities, or the gaming industry. #LI-GD1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$194,600-$291,800 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Technical Product Manager II Join the PlayStation team as a Product Manager and play a pivotal role in crafting the future of gaming by empowering creators to develop groundbreaking games. At PlayStation, our core values of innovation, quality, community, diversity, creativity, and unwavering dedication to the customer drive everything we do. Innovate technical products for players and creators, set product vision, and collaborate across technical domains. Collaboration among game developers, publishers, engineers, analysts, creators, and professionals results in outstanding global experiences every day. Responsibilities: Lead product vision on technical & professional products that enable content creators & developers to bring the best games to PlayStation. Lead and propel a comprehensive roadmap that enhances and speeds up content creation practices spanning tools, SDK, APIs, and beyond. Work with leaders from various world-class engineering teams & professionals in the game development & game platform business. Drive the execution of your vision & strategy, collaborating across engineering, compose, research, and PMO. Requirements: Background in game development (network service ideal), either as a game developer, tester, producer or development director type roles. More than 3 years in the gaming industry. 3+ years of experience in product management or a product owner role (or similar experience within a game development team). Background in technical solutions & products, as well as software/network engineering. Enthusiasm for the art of game & content development. Multi-platform experience is ideal. #LI-KC Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$131,200-$196,800 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Role: PlayStation Studios - San Diego Studio - Senior Graphics PC Programmer Why PlayStation? Why San Diego Studio? Come join San Diego Studio making a AAA PC title. Our focus is on delivering innovative, high quality gaming experiences. We are seeking a Senior PC Graphics Programmer to join our team in advancing the visual and technical quality of a AAA PC title. In this role, you will be responsible for developing and optimizing real-time graphics systems specifically for PC, ensuring robust performance and high visual fidelity across a wide range of hardware configurations. You will focus on writing and optimizing our PC engine, debugging performance issues, implementing new graphics features, and ensuring the game takes full advantage of platform specific technologies offered by NVIDIA and AMD. The ideal candidate possesses strong problem-solving abilities, sharp attention to detail, and thrives both independently and in collaborative, cross-functional teams. They are passionate about GPU architecture and real-time rendering innovation, skilled in profiling and optimizing complex graphics systems, and experienced in developing cross-platform graphics features. Key Responsibilities: Develop, optimize, and maintain real-time rendering systems and features specifically for PC. Identify and resolve performance bottlenecks related to rendering, memory usage, and hardware-specific constraints. < >Ensure compatibility and performance across a broad range of PC hardware, from high-end to lower-spec systems. Integrate and leverage hardware-specific technologies (e.g., NVIDIA DLSS, AMD FSR, ray tracing, VRS, etc.). Implement requested graphics features and enhancements in collaboration with the broader engineering and rendering teams. Stay current with emerging rendering techniques and GPU technologies to drive visual improvements. Required Qualifications: Bachelor's degree in computer science, Mathematics, or a related technical field. 3+ years of experience programming in C++ with a focus on performance-critical applications. Strong experience with low-level graphics APIs such as DirectX, OpenGL, or Vulkan. Proficiency in GPU shader programming (compute, vertex, pixel). Strong foundational math skills (especially linear algebra, geometry and trigonometry). Hands-on experience with Visual Studio, Perforce, and other standard PC development tools. Proven ability to debug and optimize rendering performance across varied PC hardware configurations. Preferred Qualifications: Experience with modern graphics features such as ray tracing, variable rate shading, mesh shaders, or similar. Understanding of performance challenges associated with rendering highly detailed scenes and UIs on PC. Familiarity with scripting languages like Python is a plus. Experience working with or developing for MacOS (desired but not required). Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Job Description Director of Human Resources Studio/Department: Human Resources Employee Type: Full Time, Regular Salary Range: $100,000 - $150,000, pay may vary on location. ABOUT OUR STUDIO Our headquarters is where the gaming culture and Southern California lifestyle meet, creating a vibrant work environment that epitomizes our belief that every day should be well played. Daybreak San Diego is the home of Darkpaw Games, creators of the legendary EverQuest and EverQuest II games. This is also the home of Rogue Planet Games, developer of the award-winning MMOFPS PlanetSide 2. The perks of working at Daybreak San Diego extend well beyond the beautiful weather in this prime location. Access to the local gym, as well as on-site fitness classes, game nights, and a strong appreciation for the local craft brew scene (we even turned one of our original game servers into an on-site kegerator) are just some of the ways that make working at Daybreak (San Diego) exciting! Working here is about being part of a community. Find out more about our studio at ********************** THE OPPORTUNITY The Director of Human Resources is responsible for managing the company's HR plans in ways that support our mission and overall strategy in the People and Culture department at San Diego. This position will be responsible for: Develop strategic HR plans and policies (recruitment, training, compensation etc.) Develop plans for organizational growth structure Develop and implement performance/change management plans Decide and act on initiatives for equal opportunity, diversity, etc. Assume responsibility of labor and employee relations Ensure all procedures comply with regulations and best practices Analyze the effectiveness of HR operations and policies Re-engineer processes to ensure maximum efficiency Assess and anticipate human resources-related needs Develop and nurture partnerships through human resources to bridge the divide between management and employees Provide input on workforce and succession planning as well as plans business unit restructuring Provide proactive support, coaching and consultation in the development and implementation of key business and HR objectives and initiatives that affect human capital management and development, improve organizational performance, managerial and organizational capabilities. Act as point of contact and coordinate all disciplinary and grievance queries. Partner with management to explain and illustrate various HR policies, procedures, and legal regulations. Ensure accurate employee records maintenance Drive end to end employee life cycle management from onboarding to offboarding Lead negotiations with relevant HR consultancy agencies such as benefits and insurance companies Plan, organize, and control activities and actions of the HR department including oversight of department goals, objectives, systems and budget What craft expertise you'll have: Experience with performance/change management Experience managing and administering HRIS, ATS systems and maintaining HR intranet Demonstrated knowledge and experience in HR / OD consulting / counselling, leadership, coaching, facilitation, project management, labor relations, grievance management, and employment law Experience in strategic planning and implementation Deep knowledge of HR functions (talent management, recruitment etc.) Tools/Technology /Knowledge Aptitude in communicating and public speaking Other Criteria Years of Experience, Education, and/or Certification… BSc/BA in business, HR, social sciences or related field; MSc/MA/MBA is preferable 8+ years of progressive HR experience including 5+ years in HR management at companies with over 100 employees Certification (e.g. PHR/SPHR) is a plus Additionally, you should possess Strong communication Demonstrate critical thinking and problem solving Highly organized with strong attention to detail Well-organized with excellent leadership qualities Proficiency with Microsoft Office suite, including intermediate to advanced Excel and PowerPoint functionalities We invite you to get in the game with us and help us make exciting experiences! ABOUT OUR COMPANY Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide , EverQuest , and Dungeons and Dragons Online , Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at ********************** Be Aware of Fraudulent Recruiting Activities Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company's People & Culture team at ************************ if you encounter a recruiter or see a job opportunity that seems suspicious. **Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Principal Technical Program Manager - Commerce, Account, Partner Engineering (CAPE) San Diego, CA Role Overview Reporting to the Vice President of Commerce, Account, and Partner Engineering (CAPE), the Principal Technical Program Manager (TPM) will serve as a key driver of strategy, execution, and organizational alignment across one of Sony Interactive Entertainment's most critical technology domains. This role is an individual contributor with significant influence, operating at the intersection of engineering, product, and business stakeholders. The Principal TPM will shape and advance initiatives across commerce, account, and partner ecosystems, ensuring CAPE platforms empowering Sony's digital marketplace. The role requires not only deep technical program management expertise but also organizational design insight, executive-level communication, and the ability to foster alignment across leadership teams, operating companies, and external partners. This is a high-impact role for a seasoned technical program leader who thrives in complexity, navigates ambiguity, and builds trust at all levels of the organization. Key Responsibilities Strategic Program Leadership Translate CAPE's long-term strategy into clear execution roadmaps, working across engineering, product, and operations teams to drive delivery of mission-critical initiatives. Anticipate and surface cross-organizational dependencies, risks, and trade-offs, guiding leadership decision-making with data, insight, and scenario planning. Cross-Organizational Influence & Stakeholder Engagement Partner closely with leaders across PlayStation engineering, product management, design, and operations to align priorities and unlock execution velocity. Represent CAPE in enterprise forums, ensuring that account, commerce, and partner capabilities are positioned effectively across Sony's ecosystem. Build trusted relationships with external stakeholders (partners, vendors, strategic alliances) to accelerate adoption of CAPE capabilities and extend platform value. Execution Excellence & Governance Drive program governance for CAPE's highest-priority initiatives, ensuring effective rhythm-of-business, transparent reporting, and predictable execution. Define success metrics and KPIs for CAPE programs, producing data-driven insights that inform leadership decisions and drive accountability. Establish operating frameworks that simplify decision-making and improve organizational agility across multiple stakeholders. Organizational Design & Enablement Serve as a thought partner to CAPE leadership, helping design and refine organizational structures, roles, and processes that enable sustainable growth. Curate leadership offsites, reviews, and cross-functional planning forums that sharpen objectives and unify execution. Champion modern engineering and program management practices (Agile, SAFe, Lean Portfolio Management) that enhance collaboration, delivery predictability, and organizational health. Executive Communication & Storytelling Craft clear, compelling communications (strategy narratives, board/executive briefings, external partner messaging) that connect CAPE's technical vision to business outcomes. Elevate CAPE's voice across Sony and the industry by supporting leadership with thought leadership, positioning, and strategic storytelling. Ensure visibility and alignment by producing high-quality reports, presentations, and narratives for executives across Sony's operating companies. Qualifications Experience & Expertise 12+ years of experience in technical program management, portfolio management, or related roles in large-scale software environments. Proven track record of leading high-impact programs across global, matrixed organizations and aligning technical execution to business strategy. Strong technical acumen in modern cloud infrastructure, APIs, identity/account systems, and digital commerce architectures. Demonstrated ability to influence without direct authority, with a history of driving alignment across senior executives and distributed teams. Leadership & Communication Exceptional written, verbal, and visual communication skills; adept at tailoring messages for executive and technical audiences alike. Experience guiding executive stakeholders through organizational change, re-org planning, and enterprise-scale transformation. Ability to act as a trusted partner to senior leaders, balancing strategic insight with operational rigor. Preferred Experience in digital commerce, subscriptions, payments, account/identity, or partner platforms in consumer technology or entertainment industries. History of designing and scaling global developer ecosystems or partner enablement programs. MBA or advanced degree preferred, but not required. Certifications in Agile, SAFe, or PMP are a plus. Success Profile The ideal candidate will: Operate as a strategic integrator-connecting vision to execution across multiple organizations. Be a catalyst for alignment-building clarity and trust across executive teams and external partners. Demonstrate chief-of-staff-like influence-shaping organizational design, communication, and leadership effectiveness while remaining grounded in technical program management excellence. Thrive in a global, fast-paced, and ambiguous environment, always bringing a collaborative, outcome-driven mindset. #LI-KS1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$236,300-$354,500 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sr. Director Data Platform Engineering & Operations San Diego, CA The Sr. Director Data Platform Engineering & Operations is a critical leadership role at SIE, responsible for driving innovation and scalability across the company's data and AI platform ecosystem. This role oversees platforms including Data Infrastructure (Streaming, Ingestion, Warehouse, and Data Ocean), Experimentation and Audience Platforms, and Governance & Data Observability tools. In this role, you will ensure SIE's platforms process massive volumes of data, delivering insights that enhance Player, Creator, Publisher, and Enterprise experiences. By enabling data-driven decisions at scale, you will drive the future of personalized gaming, efficient operations, and enterprise productivity through advanced AI and machine learning technologies. As a strategic leader, you will define and execute the vision for SIE's data and AI platform ecosystem, ensuring scalable solutions that support key business objectives across gaming, content creation, and enterprise operations. Reporting to the VP of Data & AI, you will lead global teams of engineers and experts to build platforms that democratize data and transform decision-making across the company. Priority consideration will be given to candidates with proven experience in a previous or current Sr. Director level role. This highly cross-functional role works closely with senior leadership in engineering, product, and business to align the platform ecosystem with the organization's strategic goals. Key Responsibilities: Strategic Leadership: Define the long-term vision for SIE's Data and AI Platform ecosystem, aligning with business goals and driving value across Player, Creator, Publisher, and Enterprise touchpoints. Lead the development of platforms that process large-scale, real-time data from millions of users, delivering insights to enhance gaming experiences, content creation, and enterprise productivity. Build scalable platforms for personalized player experiences, content creation tools, and enterprise efficiency, optimizing performance and cost-effectiveness. Platform Development & Operations: Provide thought leadership in the design, architecture, and execution of the platform ecosystem, ensuring innovation and seamless integration with SIE's global gaming services and enterprise operations. Ensure platforms are optimized for performance, scalability, and reliability, processing billions of data points daily across Player, Creator, Publisher, and Enterprise activities. Champion operational excellence by driving continuous improvements in platform cost efficiency, performance, and security to support SIE's global user base. Cross-functional Collaboration: Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations. Work with teams to ensure data platforms improve engagement, content creation, monetization, and efficiency. Ensure compliance with privacy, security, and regulatory requirements while supporting scalable data operations. Innovation & Efficiency: Lead efforts to optimize platform performance, reduce costs, and improve data accessibility across gaming and enterprise operations. Implement innovative solutions to scale data operations and maximize value from Player, Creator, Publisher, and Enterprise data. Drive AI/ML adoption to enhance gaming experiences, content discovery, operational efficiency, and enterprise workflows. Qualifications: Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field. Experience: Technical Expertise: 15+ years of experience in data engineering, platform engineering, or related fields, with deep expertise in designing and building distributed data systems and large-scale data warehouses. Proven track record of architecting platforms capable of processing petabytes of data and supporting the real-time ingestion and processing of billions of data points daily across gaming and enterprise domains. Extensive experience in building and scaling cloud-native architectures (AWS, Azure, GCP) for data platforms, with a strong focus on high availability, fault tolerance, and cost-efficiency. Demonstrated success in growing and evolving data platforms to meet the needs of a rapidly scaling business, ensuring data-driven decisions are made at all levels of the organization. Extensive experience with Kafka for data streaming and real-time data ingestion. Strong hands-on knowledge of Databricks and Snowflake for scalable data engineering, analytics, and cloud data warehousing. Proven experience making buy vs. build decisions, assessing in-house development versus integrating third-party platforms based on cost, scalability, and business needs. Expertise with Data Governance tools such as Alation and Collibra for managing data catalogs, compliance, and data quality. Knowledge and experience with Data Observability tools to monitor data pipelines and ensure data accuracy, reliability, and transparency. Experience with experimentation platforms such as Optimizely, Statsig, and LaunchDarkly, with a focus on A/B testing and feature management. Expertise in AI/ML platforms like AWS SageMaker and Databricks MLflow for machine learning model development, deployment, and MLOps practices. Leadership & Strategic Skills: Proven leadership (in a prior Sr. Director level role strongly preferred) building and leading high-performing global engineering teams, balancing short-term execution with long-term strategic growth. Strong strategic mindset, translating business objectives into scalable technical solutions that deliver value across the organization. Excellent communication and collaboration skills, driving impactful solutions across engineering, product, and business teams. #LI-GD1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$286,000-$429,000 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff Software Engineer, Android SDK San Diego, CA As a Staff Software Engineer, you will partner with Product Management, Architects, Engineering, and Operations as a senior team member. You have extensive hands-on technical expertise coupled with ingenuity and excellent communication skills. You will use your understanding of Android, SDKs, frameworks, and developer tools, applying industry-standard best practices to create fluid, performant experiences with maximum extensivity. You will assist in driving our next-generation cross-platform mobile application, applying industry standard best practices and implementation to fluid performant experiences with maximum extensively. Responsibilities: Design, build, and integrate SDKs and developer tools to streamline development across mobile and console teams, enhancing efficiency and collaboration. Lead the mobile app development using Agile methodologies like Scrum, delivering iterative improvements and meeting project milestones. Driving forward research, development, and implementation of Android features, tools, frameworks, SDKs, and high-performance, innovative technical solutions. Collaborate closely with international teams of architects, partners and product managers (USA, Japan, UK) to translate requirements into actionable work packages, creating engaging mobile user experiences. Identify performance bottlenecks and craft solutions to improve customer delight. Required Qualifications: Genuine passion for crafting seamless, intuitive user experiences, prioritizing usability and performance. Bachelor's or Master's degree in Computer Science or a related field or equivalent practical experience. 7+ years of experience in developing single-page web applications or mobile applications. Strong understanding of mobile landscapes, architectures, and trends in Android development, including emerging technologies. Proficiency in Android (Java/Kotlin and Android Studio) development. Expert in modern JavaScript frameworks such as React/React Native, Angular, or similar technologies for building responsive interfaces and dynamic applications. Proven experience with Agile development methodologies, such as Scrum. Demonstrated ability to lead, measure, and optimize SDK and application performance, with a focus on SDK response time and efficient network usage Ability to build strong partnerships with architects and engineers to influence technology decisions Excel at documenting designs, implementation, and tests for international teams. Have up-to-date knowledge of APIs such as DirectX 11/12 and, OpenGL 4.x and Vulkan. Expert in developing multi-threaded applications with a strong understanding of concurrency and synchronization Proficiency in designing and implementing GraphQL APIs #LI-tp1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$198,200-$297,400 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Job Description Salary Range: $115,000 - $170,000 Accounting Manager Department: Accounting/Finance Employee Type: Full Time, Regular ABOUT OUR STUDIO Our headquarters is where the gaming culture and Southern California lifestyle meet, creating a vibrant work environment that epitomizes our belief that every day should be well played. Daybreak San Diego is the home of Darkpaw Games, creators of the legendary EverQuest and EverQuest II games. This is also the home of Rogue Planet Games, developer of the award-winning MMOFPS PlanetSide 2. The perks of working at Daybreak San Diego extend well beyond the beautiful weather in this prime location. Access to the local gym, as well as on-site fitness classes, game nights, and a strong appreciation for the local craft brew scene (we even turned one of our original game servers into an on-site kegerator) are just some of the ways that make working at Daybreak (San Diego) exciting! Working here is about being part of a community. Find out more about our studio at ********************** Position Overview We are seeking an experienced Accounting Manager to lead our accounting operations and drive financial excellence. This role combines hands-on technical expertise with team leadership, overseeing month-end close processes, financial reporting, and ensuring compliance with GAAP standards. The ideal candidate will thrive in a collaborative environment while managing a distributed team. Key Responsibilities Financial Operations & Reporting Lead monthly close activities, ensuring timely completion in accordance with established close calendar and company standards. Oversee core accounting functions including cash management, intercompany transactions, fixed assets, intangible assets, accrued liabilities, VAT/sales tax, lease accounting, revenue recognition, and forecasting. Manage the monthly financial statement consolidation process, including eliminations, adjusting entries, and intercompany reconciliations. Prepare and review GAAP-compliant financial statements. Review journal entries and account reconciliations to ensure compliance with company policies, procedures, and internal controls. Team Leadership & Management Provide strategic leadership and mentorship to the accounting team, fostering professional development and performance excellence. Create and maintain efficient team structures while providing coaching, guidance, and constructive performance feedback. Lead and motivate a remote team while building a collaborative, results-driven culture. Compliance & Process Improvement Design, implement, and continuously improve accounting policies and procedures in alignment with GAAP requirements. Serve as the primary liaison with external auditors during annual audits, ensuring timely completion. Oversee internal controls documentation, testing, and segregation of duties to ensure regulatory compliance. Support tax preparation activities by compiling and organizing required financial information. Identify opportunities to streamline and automate accounting processes. Required Qualifications Education & Certifications Bachelor's degree in Accounting, Finance, or related field. CPA certification strongly preferred. Experience 8+ years of progressive accounting experience, with demonstrated leadership responsibilities. Public accounting experience highly preferred. Proven success managing month-end close and financial reporting in a multi-entity environment. Technical Skills Advanced proficiency in GAAP principles and application. Sage Intacct experience strongly preferred. Advanced Excel skills (pivot tables, lookups, modeling); proficiency in Word, PowerPoint, and Adobe Acrobat. Experience with financial consolidation software and ERP systems. Core Competencies Exceptional attention to detail with proven ability to manage multiple complex projects simultaneously. Strong analytical and problem-solving capabilities. Excellent written and verbal communication skills. Demonstrated ability to work independently while effectively leading remote teams. Highly dependable, organized, and motivated, with strong professional integrity. ABOUT OUR COMPANY Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide , EverQuest , and Dungeons and Dragons Online , Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at ********************** Be Aware of Fraudulent Recruiting Activities Daybreak Game Company will never ask applicants for social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company's People & Culture team at ************************ if you encounter a recruiter or see a job opportunity that seems suspicious. **Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. We are looking for an experienced and motivated Manager to join our IT Enterprise Apps team. In this role, you will lead a group of developers and quality assurance professionals, driving the design, development, and delivery of high-quality solutions on the ServiceNow platform. You will be responsible for managing the full development lifecycle, ensuring robust testing practices, and aligning our ServiceNow capabilities with business needs. This is a fantastic opportunity for a leader who enjoys building strong teams, improving processes, and making an impact through technology. Key Responsibilities Lead, mentor, and manage a team of ServiceNow developers and QA engineers. Set performance goals, conduct evaluations, and foster a culture of continuous learning and improvement. Align team priorities with business objectives and ensure timely delivery of projects Oversee the design, development, configuration, and customization of ServiceNow modules (ITSM, HRSD, SPM, WSD, NowAssist/Virtual Agent etc). Establish coding standards, development best practices, and carry out adherence across the team. Review and approve solution designs, scripts, integrations, automation and workflows to ensure platform stability and reliability. Collaborate with architects and stakeholders to design scalable and future-proof solutions. Ensure compliance with release management policies and minimal disruption during upgrades. Provide regular reporting on development progress, testing results, and platform performance. Required Qualifications & Experience 7+ years of proficiency in ServiceNow development and platform administration. 3+ years in a leadership or managerial role leading development and QA teams. Proficient in ServiceNow functions (ITSM, HRSD, WSD, SPM, App Engine, Now Assist needed; ITOM preferred). Experience with Integrations, scripting (JavaScript, Glide API), and automation. Demonstrated proficiency in building, implementing, and guiding guidelines for ServiceNow, with a focus on well-rounded and scalable solutions. Experience implementing ServiceNow Virtual Agent for automated conversational workflows and Now Assist Gen AI features Ability to design and optimize Natural Language Understanding (NLU) models for chatbot and search use cases. Strong leadership, mentor, and team-building abilities. Strong analytical, problem-solving, and decision-making skills. Superb communication and collaborator management abilities. Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules If you're eager to play a pivotal role in crafting and driving enterprise-scale solutions that directly impact how teams work and thrive, we'd love to hear from you! #LI-GM1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$160,700-$241,100 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. AI enablement Engineer Speciality Accent : Agentic Systems Engineer About the Role As an Agentic Systems Engineer on our GenAI Enablement team, you'll design, implement, and maintain autonomous AI agents and workflows that drive productivity helpers, self-service tools, and intelligent orchestration across our game-development, operations, and end-user platforms. You'll partner closely with AI Architects, ML Engineers, MLOps, and product teams to translate high-level use cases into reliable, secure, and scalable agentic solutions. Key Responsibilities Agent Architecture & Design Define and prototype multi-step agent workflows (e.g., retrieval-augmented generation, tool chaining, decision logic). Select or extend appropriate agent frameworks (e.g., LangChain, LlamaIndex, custom orchestration layers). Integration & Orchestration Build connectors and adapters for internal services (APIs, data stores, CI/CD pipelines, monitoring systems). Implement workflow orchestration using Airflow, Dagster, or similar tools. Performance & Reliability Optimize agent throughput and latency, including caching strategies, parallelism, and load balancing. Instrument agents for observability (logs, metrics, tracing) and set up alerting for failure modes. Collaboration & Enablement Co-author reference implementations, code samples, and “agent playbooks” for internal developer consumption. Conduct internal workshops and office hours to familiarize partner teams with agent patterns and standard methodologies. Security & Guardrails Develop safety filters, rate-limits, and policy enforcement layers to prevent misuse or unsafe behaviors. Collaborate with Ethics & QA teams to integrate bias detection and fallback strategies. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or related field. 3+ years of software engineering experience, with 1+ year specifically building AI-driven or workflow-orchestration systems. Hands-on expertise with agent frameworks (e.g. LangGraph, Autogen, AG2, or other major frameworks) and building custom implementations Strong in Python skills and familiarity with web frameworks (FastAPI, Flask) for building service APIs. Solid understanding of distributed systems principles, task queues, and message brokers (e.g., Celery, RabbitMQ, Kafka). Preferred Skills & Experience Prior work with LLMs (GPT, LLaMA, Claude) and retrieval-augmented generation techniques. Experience with orchestration platforms (Apache Airflow, Dagster, Prefect). Knowledge of Kubernetes, Docker, and Infrastructure-as-Code (Terraform, CloudFormation). Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK stack). Strong communication skills and a track record of creating technical documentation or developer tutorials. Nice to Haves Prompting & Content: Expertise in prompt patterns, UX writing, and version control for prompt assets Quality & Ethics: Test automation frameworks tailored to LLM outputs Bias & fairness assessment tools and methodologies LLM-specific evaluation metrics (BLEU, METEOR) and human-in-loop review processes Why Join Us? At PlayStation, we believe in encouraging a collaborative and inclusive environment where everyone can contribute to their fullest potential. Our team is composed of hard-working individuals who are dedicated to crafting memorable gaming experiences. You'll have the opportunity to work on world-class projects, surrounded by passionate colleagues who encourage and support one another. Together, we can achieve outstanding results and make a lasting impact on the gaming industry. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI-AT1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$198,200-$297,400 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff Program Manager (Contract) San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs and projects from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you'll lead: Drive program roadmap, strategic decision making and delivery plan for large cross-functional team across all phases of planning from concept to in-market launch Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements What you'll bring: 10+ years of experience working in a program/project management capacity for large-scale business systems and/or complex software development initiatives from kick-off to market delivery Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gaps and risks to put in place mitigating factors and communication plans Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks Experience in mentoring junior team members and contributing to the continued improvement of the program management organization Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below.$83.17-$124.71 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.