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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Milpitas, CA | $128,650 | $61.85 |
| 2 | Seattle, WA | $113,481 | $54.56 |
| 3 | Reno, NV | $107,718 | $51.79 |
| 4 | Iselin, NJ | $95,353 | $45.84 |
| 5 | Andover, MA | $83,758 | $40.27 |
| 6 | New York, NY | $81,736 | $39.30 |
| 7 | West Chester, PA | $76,608 | $36.83 |
| 8 | Herndon, VA | $76,054 | $36.56 |
| 9 | Austin, TX | $74,172 | $35.66 |
| 10 | Oak Brook, IL | $71,467 | $34.36 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $114,368 | $55 | - |
| 2 | Customer Service Senior Manager | $111,168 | $53 | - |
| 3 | Customer Engagement Manager | $101,713 | $49 | - |
| 4 | Customer Solutions Manager | $94,188 | $45 | - |
| 5 | Strategic Accounts Manager | $74,872 | $36 | - |
| 6 | Customer Support Manager | $71,969 | $35 | - |
| 7 | Client Success Manager | $68,725 | $33 | - |
| 8 | Customer Relations Manager | $59,762 | $29 | - |
| 9 | Customer Account Manager | $48,538 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Internet Commerce Corporation | $135,635 | $65 | - |
| 2 | Lanyon | $132,525 | $64 | - |
| 3 | Castlight Health | $132,252 | $64 | - |
| 4 | Cisco | $122,965 | $59 | 7 |
| 5 | LivePerson | $120,973 | $58 | - |
| 6 | Epicor | $119,721 | $58 | 1 |
| 7 | LeaseHawk | $115,934 | $56 | - |
| 8 | Wayside Technology Group | $106,098 | $51 | - |
| 9 | Arrow Electronics | $101,499 | $49 | 103 |
| 10 | Yardi | $99,933 | $48 | - |
| 11 | Motionsoft | $97,220 | $47 | - |
| 12 | PeopleAdmin | $95,366 | $46 | - |
| 13 | T2 Systems | $89,827 | $43 | - |
| 14 | Exact Software North America, Inc. | $89,088 | $43 | - |
| 15 | Datalink | $88,606 | $43 | - |
| 16 | Waystar | $87,893 | $42 | 11 |
| 17 | Pulse Systems | $84,589 | $41 | 1 |
| 18 | Iron Bow Technologies | $83,443 | $40 | - |
| 19 | Achieve3000 | $81,213 | $39 | - |
| 20 | Presidio | $70,294 | $34 | 13 |