Operations Vice President jobs at Equifax

Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology

Job Description:The Role The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented. The Expertise and Skills You Bring Bachelor's degree required 5+ years of relevant work experience in the financial industry, crypto experience preferred Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services Demonstrated analytical skills with the ability to work with and summarize data from multiple sources Experience working with blockchain technology or related enterprises Executive level presentation skills required Project management experience Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus Experience with common data science tools & languages, a plus CFA and/or FRM certifications a plus Foundational understanding of blockchain technology Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach Natural intellectual curiosity, initiative, and love for learning new skills and capabilities Skilled at operating autonomously to achieve results in a dynamic environment Thrives in a dynamic organization where priorities shift to meet evolving business needs Superb verbal and written communications skills Strong data analysis skills (e.g., tools, strategies) Staying abreast of the latest innovations across industry Problem solver with a blend of creativity and analytical rigor The Value You Deliver Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions. Actively perform proactive and targeted data analysis to identify risks for management. Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials. Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing. Note: Fidelity is not providing immigration sponsorship for this position The Team Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Risk

Regular Your opportunity *In addition to a base salary (range posted), this role is also eligible for bonus or incentive opportunities* Candidate must reside or be willing to relocate to Bethesda, MD or Tyson's Corner, VA At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Schwab Senior Wealth Consultant at Charles Schwab you are responsible for providing high-touch service, on-going comprehensive guidance and advice to clients in the context of a dedicated relationship. The Senior Wealth Consultant works across a wide spectrum of investment needs to help clients manage large and complex portfolios. Supporting our clients' wealth management needs on behalf of our clients includes but is not limited to: financial planning, estate planning, investment management, retirement planning, education planning, active trading, banking, insurance, and lending needs. Manage a practice of primarily Ultra-HNW clients; provide world-class service to clients with complex wealth management needs Retain existing clients, attract new clients, and generate growth as measured by AUM, Wealth Management solutions, and client promoter scores Partner with wealth specialists to offer solutions including banking, lending and trust Take an in-depth consultative approach to analyze, assess and find appropriate solutions to meet client needs based on the breadth of Schwab's Wealth Management offer Develop a customized financial strategy for prospects and existing clients Demonstrate a thorough understanding around how to assess suitability and recommend appropriate retirement income advice and distribution process for clients living in retirement Demonstrate proficiency in deepening relationships with clients, from engagement and discovery to gaining commitment and ongoing service. What you are good at: Exhibits wealth management and investment products expertise including equities, fixed income, mutual fund and retirement plans; equity compensation plans, stock options and annuities Results driven, highly motivated self-starter who possesses integrity, a strong work ethic, and a passion for helping clients plan for their financial goals and objectives Demonstrates a bias for action and a commitment to achieving sustainable results Able to listen to client's needs and make decisions/take actions that help clients achieve their long-term goals Knows how to follow the proper risk, supervision and controls guidelines to deliver the best outcomes for clients. Exhibits strong culture of compliance, adherence to policy and Schwab's high standards Demonstrates good judgment in selecting methods and approaches for finding appropriate solutions for clients Able to adjust style of communication to best connect with others Demonstrates and encourages collaboration and teamwork cross functionally and within his/her team Demonstrates personal resilience and a commitment to continually learn Able to remain positive and focused during times of pressure, adversity, or change Actively engages and helps others succeed Understands life event triggers for clients and leverages this ability to consolidate and retain assets; proven ability to probe clients for life event triggers and provide financial advice accordingly Flexible in changing environmental, economic, and client need scenarios; proven experience demonstrating the ability to lead change within self and others positively What you have To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Preferred Qualifications Wealth Management designation, e.g., Certified Wealth Strategist (CWS), CFA or CFP highly preferred Bachelor's degree highly preferred Required Qualifications Active & valid FINRA Series 7 license Active & valid FINRA Series 66 (63/65) license Active & valid Life & Health insurance 7+ years financial services industry experience 2+ years Ultra- HNW client experience Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Integrity Bank & Trust is an employee-owned community bank, dedicated to the Colorado Springs area. Integrity Bank & Trust's goal is to provide a bank you're proud to call your own, with a focus on sound lending standards, competitive deposit rates, advanced digital offerings, and the highest ethical standard of bank service. One of the greatest benefits of being a true local bank is that we really get to know our customers. At Integrity, we get excited about building relationships - after all, that's what really matters. Position Overview Reporting to the Chief Executive Officer (CEO), the Chief Operations Officer (COO) is responsible for implementing company strategies into daily operations to meet the strategic objectives of Integrity Bank & Trust (IBT). This position will have direct oversight of retail & business banking, compliance, and bank operations, and will work to translate strategy into actionable steps within each of those business areas. Role & Responsibilities Working with the CEO and the Executive Leadership Team, establishes, implements, and communicates the strategic direction of the bank operations division. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Provide strategic recommendations and guidance on product offerings. Specifically, this position is involved in shaping company strategy as it relates to AI and Digital Assets/Stablecoin/Web3.0. Collaborates with other divisions and departments to carry out IBT's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Works with the VP of Retail and Business Banking to establish and achieve deposit gathering goals for retail staff and branches. Ensures that departmental decisions and project plans align with the IBT's business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Establishes and administers the budget for departments the COO oversees. Presents periodic performance reports and metrics to the CEO, Executive Leadership Team, and the Board of Directors. Maintain knowledge of emerging technologies and trends in banking operations management. Identifies training needs within assigned oversight and ensures proper training is developed and provided. Embody a culture-first mentality by supporting IBT's Code of Culture through demonstrating company Core Values, considering how decisions made will affect company culture, and work to ensure teams are operating in alignment with the Code of Culture. Responsible for the coaching and development of direct reports and their teams, including holding team members accountable for their areas of oversight to ensure minimal loss to IBT and its customers. Ensure banking compliance and regulatory requirements are adhered to at all times. Performs other duties as assigned. Qualifications Bachelor's degree in finance, business administration, related field, or equivalent Minimum of 10 years of direct experience in leading and growing teams to accomplish company objectives. Ability to motivate, organize, and respond to employees of many different areas of expertise Excellent business and budget-planning skills Strong organizational and time-management skills Ability to manage change and serve as an effective change agent Excellent verbal and written communication skills Excellent interpersonal and relationship-building skills Ability to work as an independent contributor and as part of a team Excellent analytical and planning skills Base Salary is $110,000 - 160,000 / year + bonus opportunity

Overview: The Operations Manager will oversee all aspects of construction operations for a growing commercial general contractor specializing in ground-up, design-build, and interior renovation projects across Texas. This role is responsible for ensuring project delivery excellence, operational efficiency, profitability, and team development while supporting the company's long-term strategic growth. Key Responsibilities Leadership & Strategy Provide executive leadership and direction to Project Management, Field Superintendents, Estimating, and Preconstruction teams. Implement scalable operational systems, policies, and procedures to support growth. Collaborate with the President and leadership team to set annual goals, budgets, and strategic initiatives. Drive accountability through performance metrics and regular reporting. Project Oversight Oversee multiple commercial projects ranging from $1M to $50M+ in sectors such as commercial office, tilt-wall, retail, healthcare, and corporate interiors. Ensure quality control, schedule adherence, safety compliance, and budget performance across all active jobs. Support project teams in resolving complex issues involving subcontractors, change orders, or client expectations. Serve as the executive point of contact for key clients, owners, architects, and subcontractors. Operations Management Lead resource planning, staffing, and manpower forecasting for current and upcoming projects. Partner with estimating/preconstruction to ensure accurate budgets, scopes, and schedules are established early. Evaluate subcontractor performance and strengthen vendor relationships. Promote field-to-office communication and consistent operational standards. Team Development Recruit, mentor, and develop future leaders in project management and field operations. Conduct regular performance reviews and establish professional development plans. Foster a results-driven culture rooted in safety, quality, and teamwork. Financial & Risk Management Monitor project financials, job cost reports, and overall profit margins. Support the accounting and estimating teams in forecasting, WIP reporting, and cash flow management. Identify operational risks and implement proactive mitigation strategies. Qualifications Bachelor's degree in Construction Management, Engineering, or related field (Master's preferred). 10-15+ years of progressive experience with a commercial general contractor. Proven track record leading project teams and managing multiple large-scale builds simultaneously. Strong financial understanding of construction P&L, scheduling, and cost control. Excellent leadership, negotiation, and client relationship skills. Proficiency with Procore, Bluebeam, and Microsoft Project (or equivalent). Compensation & Benefits Competitive base salary with performance-based bonuses. Vehicle allowance or company truck. Health, dental, and vision insurance. 401(k) with employer match. Paid time off and company holidays. Career growth within an established Texas-based builder with a strong local reputation.

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process. Responsibilities: Customer Liaison: Act as the primary operational point of contact between internal teams and the customer's operations teams, managing day-to-day technical inquiries and fostering strong customer relationships. Operational Alignment: Collaborate with internal operations teams to ensure that the customer's operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules. Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer. Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders. Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations. Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes. Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations. Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer's advocate within internal project teams. Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations. Qualifications: Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries. Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity. Proven experience managing incidents, escalations, and operational communications between technical teams and customers. Strong understanding of data center infrastructure (mechanical, electrical, and critical systems). Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers. Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances. Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus. Strong customer relationship management skills and a proactive, solutions-oriented approach. ITIL Certification or equivalent operational management frameworks preferred Experience with hyperscale data center environments preferred Knowledge of cloud infrastructure and associated customer technologies preferred Ability to travel up to 25% Education / Certifications: Bachelor's degree in Engineering, Information Technology, or a related field. Equivalent experience will be considered. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Join a team valuing innovation, work with cutting-edge tech in payroll, and collaborate with experts to enhance processes. As a Payroll Tax Operations, Vice President within our team, you will oversee all aspects of payroll tax compliance, reporting, and process improvement for our US employee base. You will lead a team of payroll tax professionals, partner with internal and external stakeholders, and ensure adherence to federal, state, and local regulations. **Job responsibilities** + Lead and manage the US payroll tax operations team, fostering a culture of excellence and accountability. + Oversee all payroll tax compliance activities, including filings, payments, and reconciliations at federal, state, and local levels. + Develop and implement payroll tax policies, procedures, and controls to ensure regulatory compliance and operational efficiency. + Collaborate with HR, Finance, Legal, and external vendors to resolve complex payroll tax issues. + Monitor legislative and regulatory changes affecting payroll tax and implement necessary process updates. + Drive process improvements and automation initiatives to enhance accuracy and efficiency. + Respond to payroll tax audits and inquiries from regulatory agencies. + Prepare and present payroll tax reports and metrics to senior leadership. + Ensure accurate year-end processing, including W-2 and other tax statement issuance. + Manage relationships with third-party payroll providers and tax agencies. + Support M&A activities and business expansions from a payroll tax perspective. **Required qualifications, capabilities, and skills** + Possess a bachelor's degree in Accounting, Finance, Business, or related field. + Demonstrate 10+ years of experience in US payroll tax operations within a large, complex organization. + Exhibit deep knowledge of federal, state, and local payroll tax regulations and compliance requirements. + Lead teams with a track record of developing talent and driving high performance. + Utilize advanced analytical and problem-solving skills. + Communicate effectively with stakeholders at all levels. + Manage multiple priorities in a fast-paced environment. + Apply strong project management and organizational skills. + Maintain high attention to detail and accuracy. + Handle confidential information with integrity. + Demonstrate proficiency with payroll systems and Microsoft Office Suite. **Preferred qualifications, capabilities, and skills** + CPA or similar certification. + Possess experience with Oracle HCM and ADP platforms. + Demonstrate experience in process automation and payroll tax technology solutions. + Exhibit prior experience in financial services or a highly regulated industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join a team valuing innovation, work with cutting-edge tech in payroll, and collaborate with experts to enhance processes. As a Payroll Tax Operations, Vice President within our team, you will oversee all aspects of payroll tax compliance, reporting, and process improvement for our US employee base. You will lead a team of payroll tax professionals, partner with internal and external stakeholders, and ensure adherence to federal, state, and local regulations. Job responsibilities Lead and manage the US payroll tax operations team, fostering a culture of excellence and accountability. Oversee all payroll tax compliance activities, including filings, payments, and reconciliations at federal, state, and local levels. Develop and implement payroll tax policies, procedures, and controls to ensure regulatory compliance and operational efficiency. Collaborate with HR, Finance, Legal, and external vendors to resolve complex payroll tax issues. Monitor legislative and regulatory changes affecting payroll tax and implement necessary process updates. Drive process improvements and automation initiatives to enhance accuracy and efficiency. Respond to payroll tax audits and inquiries from regulatory agencies. Prepare and present payroll tax reports and metrics to senior leadership. Ensure accurate year-end processing, including W-2 and other tax statement issuance. Manage relationships with third-party payroll providers and tax agencies. Support M&A activities and business expansions from a payroll tax perspective. Required qualifications, capabilities, and skills Possess a bachelor's degree in Accounting, Finance, Business, or related field. Demonstrate 10+ years of experience in US payroll tax operations within a large, complex organization. Exhibit deep knowledge of federal, state, and local payroll tax regulations and compliance requirements. Lead teams with a track record of developing talent and driving high performance. Utilize advanced analytical and problem-solving skills. Communicate effectively with stakeholders at all levels. Manage multiple priorities in a fast-paced environment. Apply strong project management and organizational skills. Maintain high attention to detail and accuracy. Handle confidential information with integrity. Demonstrate proficiency with payroll systems and Microsoft Office Suite. Preferred qualifications, capabilities, and skills CPA or similar certification. Possess experience with Oracle HCM and ADP platforms. Demonstrate experience in process automation and payroll tax technology solutions. Exhibit prior experience in financial services or a highly regulated industry. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

The Corporate Third Party Oversight Operations (CTPO) Operations team is a centralized group within Global Supplier Services that manages the operations for Third Party Oversight and Inter Affiliate approvals firm wide. As a Corporate Third Party Oversight Operations - Vice President within the Global Supplier Services team, you will have the opportunity to manage and monitor Inter Affiliate and Third Party projects, ensuring compliance with relevant policies and standards. You will work closely with colleagues across the firm, building strong relationships and helping to promote the business forward. Your role will involve understanding and mitigating risks, maintaining documentation, and participating in process improvement initiatives. This role provides a unique opportunity to contribute to our regulatory commitments and help shape our operations. Job responsibilities: Manage, monitor and track a pipeline of Inter Affiliate/Third Party projects compliance to the Inter Affiliate Oversight/Third Party Oversight program Monitor various reports, tools, and system research for all projects/services associated with the Inter Affiliate/Third Party relationship Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate/Third Party risk tier and manage timelines for completion of all relevant process steps Understand all risks and issues and be able to explain the significance of the risk to the business representative and other key stakeholders. Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures Work with business stakeholders at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified while building strong working relationships Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. Participate and drive process improvement initiatives Participate in User Acceptance Testing for both technical and process changes including the creation of test scripts/use cases Required Qualifications , skills and capabilities : Minimum 10 years in Inter Affiliate Services, Finance, Sourcing, Third Party Oversight, Risk, Oversight & Control, Vendor Management, or related role Minimum 5 years experience in an operations environment Demonstrated written and verbal communications skills in addition to listening and negotiation skills Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program Knowledge of regional / local regulatory outsourcing requirements and risk management principles Demonstrated organizational, research/analytical skills and ability to execute and escalate Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions Strong understanding of data and process flows Ability to drive complex problems to resolution Ability to adapt to changes quickly Preferred Qualifications , skills and capabilities : Strong experience with the Microsoft suite of products with a minimum intermediate Excel skill level Strong knowledge of IAS and/or TPO standards preferred and experience with procurement tools such as COMPASS, Ariba, Cognos

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at ************************* Responsibilities: Manage trade capture of Interest Rate Derivatives and FX transactions, assisting the Derivatives Trading and Sales teams, and establishing/improving internal controls and visibility Monitor the daily valuations of derivative holdings to ensure proper valuation, providing necessary information for the collateral management process, accounting, and performance reporting Co-ordinate the collateral management process across the derivatives product landscape Review reconciliations of positions and market values with parties to agree/disagree margin calls. Coordinate with front office trading / sales and operations to resolve discrepancies Provide daily review to trading and risk management of all derivative counterparty positions and exposures Assist the trading/sales desk in streamlining processes, implementing forward thinking technology solutions, helping to manage risk, provide client support Serve as the control point between the Front Office and Back Office departments throughout the life cycle of a transaction Internal Controls: ensuring following of the procedures, KPIs and KRIs, sample testing Manage margin processing and validation of daily mark-to-market valuations Recommend enhancements and work with product management to prioritize these including user acceptance testing Help drive change within organization to improve the way clients interact with TCB Work experience: Minimum 5+ years of middle office experience Competencies: BA/BS degree in Finance, Accounting, Economics, Legal Studies, and/or similar discipline Strong knowledge of middle office trade support functions, derivative products Working knowledge of CFTC and Dodd-Frank regulations Proficient understanding of derivatives pricing Experience working with large data sets Strong organizational/time management skills and attention to detail Exceptional written and verbal communication Ability to work well under pressure and handle challenging deadlines Resilient team player with a can-do attitude Knowledge of investment banking products and industry trends Proficient in Excel Education: Bachelor's degree in finance, business administration, or related field preferred. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team. As a Security Operations Vice President in our global team of technologists and innovators, you will significantly impact our company, clients, and business partners worldwide. You'll guide a highly motivated team in analyzing, designing, developing, and delivering solutions to counter adversaries and enhance our operations. Your contributions will help identify internal threat indicators and prevent sensitive data loss using world-class tools and technology. Job responsibilities - Guide a highly motivated team motivated team in designing, configuring, and implementing Data Protection and DLP policies using Microsoft Information Protection (Microsoft Purview), Broadcom (Symantec) DLP, and Palo Alto DLP, both on-premises and in the cloud, utilizing CASB and Cloud Proxy at the enterprise level. Leverage your scripting skills in Python, PowerShell, and JavaScript to automate tasks and workflows, and use your API working knowledge to integrate various DLP solutions with SIEM, CASB and UEBA tools. Provide technical expertise to manage, configure, and optimize Palo Alto DLP, CASB, and Cloud Proxy solutions, Broadcom (Symantec) DLP, and Microsoft 365 Security Solutions while producing reports on program status and progress for senior management. Lead incident response, conduct risk reviews, assess policies, and identify new threat vectors, driving the development of new data identifiers, data governance policies, and standards to ensure compliance and data integrity. Use strong communication skills to present findings and solutions related to existing and emerging threats in the data loss prevention/internal threat arena to senior leaders and stakeholders. Collaborate with stakeholders and businesses to provide guidance on best practices, define data management requirements, and establish effective controls, practices, and procedures, delivering cost-effective strategic solutions that prioritize our clients. Assist in training and retaining talent and identify growth opportunities for junior team members for talent development. Required qualifications, capabilities, and skills - 7 or more years of cybersecurity operations or SOC related experience with 2 years as a technical lead with strong project management skills. Deep understanding of cybersecurity practices, Data Loss Prevention concepts, security incident triage, Insider Threat, and operations risk management processes, along with architectural requirements, engineering threats, vulnerabilities, and incident response methodologies. Proven experience in managing and configuring DLP and EDR solutions in large-scale enterprise environments, with expertise in Information Protection/Sensitivity Labels, Data Loss Prevention, Secure Browsers and Insider Risk/Threat Management. Proficient in scripting with PowerShell, Python, JavaScript and knowledgeable in regular expressions and APIs. Experience in developing and implementing new DLP or Insider Threat programs using tools like Palo Alto DLP, CASB, Microsoft Purview, Symantec DLP, Crowd Strike, Island Browser and Splunk or other SIEM tool. Excellent analytical and problem-solving skills, capable of translating complex technical concepts into practical solutions based on risk assessment and risk appetite. Preferred qualifications, capabilities and skills - Possess two or more of the following certifications - Microsoft Certified: Security, Compliance and Identity Fundamentals, Broadcom DLP Administrator, Palo Alto Networks Certified Network Security Administrator, Cybersecurity Architect Expert, Security Operations Analyst Associate, Azure Security Engineer, CISSP, Splunk Certified Power User Experience with Agile methodology and the ability to work with at least one of the common frameworks with knowledge of tools like Confluence, JIRA and ServiceNow. Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with a focus on recommendations for enhancements or remediation based on in-depth risk assessment. Good understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and foundational knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing.

Join the Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team as a strategic, analytical, and energetic professional supporting the Wholesale KYC Operations (WKO) team with Client Onboarding & Documentation (CO&D). This high-impact leadership role ensures senior management across the CIB has visibility into major initiatives, business metrics, financials, and data insights to achieve strategic objectives. As a Business Manager Vice President in the CIB F&BM team, you will partner closely with senior Operations leaders and key partners across CIB Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution. Your role involves budgeting, forecasting, executive presentations, and impactful data analysis to support WKO strategy. **Job Responsibilities:** + Partner with WKO and CIB F&BM team to budget and forecast headcount and direct expenses. + Participate in activity-based costing to allocate expenses across products and LOBs. + Prepare executive presentations, packaging projections and performance trends into cohesive stories. + Design management reporting packages to communicate business results transparently. + Coordinate deliverables with business managers, finance, project managers, and other F&BM teams. + Analyze large data sets to create impactful analysis for WLS strategy development. + Create executive-level presentations using PitchPro+. + Communicate directly with senior stakeholders, demonstrating strong professional presence. + Collaborate with peers across business and staff areas to achieve goals. + Influence colleagues at all levels in the business. + Develop strong, positive relationships with business stakeholders. **Required Qualifications, Capabilities, and Skills:** + College degree. + Minimum of 5 years of relevant experience in banking or Financial Services. + Strong presentation skills and ability to tell the story on initiatives. + Ability to work collaboratively and develop strong partnerships with multiple levels of employees. + Strong oral and written communication skills. + Ability to handle multiple priorities and produce successful results in a fast-paced environment. + Ability to interpret and present complex data. + Mature, independent, highly organized, self-motivated, and a team player. + Strong PowerPoint and Excel skills required. **Preferred Qualifications, Capabilities, and Skills:** + Ability to achieve goals without direct control over all resources. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join the Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team as a strategic, analytical, and energetic professional supporting the Wholesale KYC Operations (WKO) team with Client Onboarding & Documentation (CO&D). This high-impact leadership role ensures senior management across the CIB has visibility into major initiatives, business metrics, financials, and data insights to achieve strategic objectives. As a Business Manager Vice President in the CIB F&BM team, you will partner closely with senior Operations leaders and key partners across CIB Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution. Your role involves budgeting, forecasting, executive presentations, and impactful data analysis to support WKO strategy. Job Responsibilities: Partner with WKO and CIB F&BM team to budget and forecast headcount and direct expenses. Participate in activity-based costing to allocate expenses across products and LOBs. Prepare executive presentations, packaging projections and performance trends into cohesive stories. Design management reporting packages to communicate business results transparently. Coordinate deliverables with business managers, finance, project managers, and other F&BM teams. Analyze large data sets to create impactful analysis for WLS strategy development. Create executive-level presentations using PitchPro+. Communicate directly with senior stakeholders, demonstrating strong professional presence. Collaborate with peers across business and staff areas to achieve goals. Influence colleagues at all levels in the business. Develop strong, positive relationships with business stakeholders. Required Qualifications, Capabilities, and Skills: College degree. Minimum of 5 years of relevant experience in banking or Financial Services. Strong presentation skills and ability to tell the story on initiatives. Ability to work collaboratively and develop strong partnerships with multiple levels of employees. Strong oral and written communication skills. Ability to handle multiple priorities and produce successful results in a fast-paced environment. Ability to interpret and present complex data. Mature, independent, highly organized, self-motivated, and a team player. Strong PowerPoint and Excel skills required. Preferred Qualifications, Capabilities, and Skills: Ability to achieve goals without direct control over all resources.

and Objectives: The Vice President of Title Operations is a senior leadership position responsible for overseeing the operations and strategic direction of Lakewood Title LLC. The role requires a comprehensive understanding of the title industry, relevant regulations, and the ability to manage a team successfully. Major Duties and Essential Functions Provide effective leadership to the title department, ensuring the development and implementation of strategies that align with the company's goals and objectives. Set performance expectations, provide mentorship and guidance, and ensure a high-performing and motivated team. Foster a positive work environment that encourages collaboration, innovation, and ongoing professional development. Oversee the day-to-day operations of the title company, ensuring efficient and accurate execution of title searches, examination, clearance, and closing processes. Develop and maintain effective quality control measures to ensure compliance with relevant regulations and company policies. Implement and optimize operational workflows and technologies to drive efficiency and productivity. Ensure the title department operates in strict compliance with all relevant laws, regulations, and industry best practices. Identify and mitigate risks associated with title issues, including potential fraud, liens, easements, and encumbrances. Stay abreast of industry changes and proactively implement necessary adjustments to company policies and procedures. Develop and maintain strong relationships with clients, including real estate agents, lenders, attorneys, and investors, to foster loyalty, drive business growth, and promote customer satisfaction. Collaborate with the sales and marketing teams to identify and pursue new business opportunities, as well as expand services with existing clients. Work closely with the CFO or finance team to develop and manage the title department's budget, ensuring proper resource allocation and cost control. Monitor key performance indicators, financial results, and industry benchmarks to identify areas for improvement and drive profitability. Provide reporting to the Board of Directors and other Key Stakeholders as needed. Other duties necessary to achieve the goals of the credit union: Positions directly supervised: Specific knowledge, skills, and abilities required for this position: Education: Bachelor's degree in business administration, Real Estate, or related field (MBA preferred). Experience: - Minimum of 10 years of experience in the title industry, with progressive leadership roles. - Strong knowledge of title search, examination, clearance, and closing processes. - Demonstrated experience in team leadership and managing successful operations. - Proven ability to build and maintain relationships with clients and industry professionals. - In-depth understanding of relevant laws, regulations, and industry best practices. - Excellent communication, negotiation, and problem-solving skills. - Proficient in relevant software applications and technology platforms. - Certified Escrow Officer in Texas Physical Activities and Requirements of this Position CATEGORY DESCRIPTION Finger Dexterity Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Grasping Using fingers and palm on an object. Talking Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Repetitive Motions Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Hearing Able to hear average or normal conversations and receive ordinary information. Average Visual Abilities Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Sedentary Work Sitting part of the time. Exerts up to 10 lbs. of force occasionally. Working Conditions of this Position DESCRIPTION Few. No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required. Mental Activities and Requirements of this Position Reasoning Ability: The ability to use common sense or logic. CATEGORY DESCRIPTION Detailed Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables. Mathematical Ability: Basic Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times. Language Ability: The level of ability required to communicate and understand written and oral language. Typical Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public. Compliance requirement The responsibilities contained within this remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position. Disclaimer The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.

CyrusOne is seeking a detail-oriented and execution-focused Director, Logistics to lead logistics operations related to Owner-Furnished, Contractor-Installed (OFCI) equipment procured to support US development activities. This role is responsible for managing OFCI equipment from the point of delivery into third-party storage facilities or directly to job sites, through to final site delivery and handoff for installation and commissioning. The successful candidate will oversee all US OFCI inventory, manage third-party storage and transportation logistics, ensure the timely receipt and accurate recording of goods in CyrusOne's ERP system, and optimize the utilization of 3PL storage capacity and labor resources. Responsibilities: Oversee all U.S. OFCI logistics and inventory from the point of delivery to third-party storage or job sites through final staging and delivery for installation. Manage relationships with 3PL providers, warehouse partners, and transportation vendors to ensure effective storage, handling, and job site deliveries. Ensure all OFCI materials are received in a timely manner and accurately recorded in CyrusOne's ERP system. Maintain visibility and control of OFCI inventory across multiple warehouse and job site locations. Collaborate closely with internal teams to optimize the timing and flow of deliveries into third-party storage, maximizing the utilization of storage capacity, labor, and equipment. Develop and enforce logistics SOPs for material handling, transportation, and job site coordination. Coordinate logistics planning and execution with Procurement, Construction, and Site Operations to align with project schedules. Lead efforts in inventory reconciliation, tracking, and reporting through logistics systems and dashboards. Proactively identify and mitigate risks related to delayed deliveries, damaged goods, or inaccurate inventory records. Conduct logistics status meetings, report on key performance indicators (KPIs), and drive continuous improvement in process efficiency and cost management. Ensure compliance with all applicable safety, transportation, and handling regulations. Qualifications: 10+ years of logistics or supply chain experience, including significant exposure to construction or capital equipment logistics. Proven experience managing U.S.-based inventory operations, 3PL relationships, and warehouse coordination. Strong proficiency with ERP systems (e.g., SAP, Oracle, NetSuite) for goods receipt and inventory control. Deep understanding of OFCI logistics, delivery workflows, and job site coordination practices. Excellent organizational, communication, and cross-functional collaboration skills. Strong analytical skills with knowledge of logistics, KPIs and reporting systems. Preferred Qualifications: Experience in data center development, industrial construction, or similar complex project environments. Knowledge of international logistics and customs procedures (for future expansion). Background supporting high-growth, fast-paced organizations. Comfortable with anticipated ~50% travel Education/Certifications: Bachelor's degree in Logistics, Supply Chain, Construction Management, or a related field. MBA or equivalent advanced degree preferred. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

How will this role impact First Command? As the Bank President and CEO, the objective is to maintain strong safety and soundness ratings coupled with steady growth and performance in all areas of the bank to include lending, payments, deposit, compliance, operations, and wealth management. In addition to leading the bank, the FCB President is a member of the FCFS Executive Leadership Team (ELT). As a member of ELT, the successful candidate will contribute to the development and execution of enterprise-level strategic themes and objectives while advocating for the Bank as a key cornerstone of the enterprise value proposition. The Bank President and CEO will also be a member of the Bank's Board of Directors. The position builds solid relationships with both the FCB and the FCFS Board of Directors. The position requires participation and presentation of business updates at the FCB and FCFS Board of Director's meeting and other committees as assigned. Additional duties include Chairperson of the Director's Loan Committee (DLC), Asset Liability Committee (ALCO), and Compliance Committee. Reporting Relationship The Bank President and CEO reports to the President and CEO of FCFS. He or she will lead and coach a client-focused team of highly qualified banking professionals to achieve annual business plan objectives and value-added performance targets in accordance with the regulations, policies, and guidance of the ELT and the FCB Board of Directors. Incumbent must be a mature, professional individual able to address problems and recommend solutions to resolve business, client and/or personnel issues. What will you do in this role? * Develop and implement a comprehensive Bank Strategy in support of the company's Big Audacious Goal of being THE personal financial coach of our nation's military families. Provides the vision, direction, and guidance to stakeholders and enterprise leadership to evolve and grow the bank. * Build the vision to scale the bank leveraging Digital and FinTech solutions to exponentially grow the bank delivering a seamless client experience in a sustainable and compliant environment. The scalable platform will be critical to the bank's transformation to a direct-to-consumer model. * As a member of ELT, actively contribute and influence enterprise strategy delivering value to clients while enhancing our Brand and elevating our reputation. * Coach, develop, and inspire direct reports and key internal partners to meet team performance goals and objectives. This includes establishing robust development plans and succession planning. * Create strong relationships with the First Command Advisors built on trust and integrity to promote and advocate banking services for our clients. * Earn the respect and trust of federal regulators through proactive and transparent communication for the safety and soundness of the bank. * Establish a culture of inclusion and an environment of psychological safety to promote inclusion, engagement, and innovation to achieve superior business results and greater diversity of our workforce. * Proactively anticipate capital and liquidity needs in up and down markets staying ahead of changing economic conditions to successfully guide the bank in all environments. Travel * This role will require periodic travel to visit field offices throughout United States. What skills & qualifications do you need? Education * A bachelor's degree in finance or economics is required. A master's degree or graduate school in banking is preferred. Strong credit training is essential. Work Experience * 15 to 20 years in commercial or consumer banking with extensive background in financial institution management. * Minimum of 10 years or more in a senior management or C-suite level position. * Accustomed to participating with and presenting business updates at the Board level. Prior Committee leadership experience including Loan Committee, Asset Liability Committee (ALCO), and Compliance Committee. * Significant background in credit administration with lending authority. * Extensive commercial and consumer lending background to include underwriting, credit analysis, collections, and loan operations to act on virtually all credit quality issues. * Working experience with federal regulators, mainly the Office of the Currency of the Comptroller (OCC). * Ability to comply with internal policies and discernment with respect to exceptions to maximize performance and customer service levels. * Experience working with Internal Audit staff to insure solid financial controls are in place. * Able to contribute at both the Bank strategy level and the Enterprise Strategy level. * Military experience and background preferred. Required Knowledge, Skills and Abilities * Passionate, visionary, engaging, and principled. A strong work ethic and a low ego. * Forward looking, growth-focused, and energized by collaboration with like-minded colleagues who are aligned with the mission and ready to scale the business. * Thinks strategically and challenges the status quo, using his or her unique external vantage point to see what may not be apparent to others in the business. * Has impeccable communication and presentation skills. * Offers superior strategic planning and organizational skills with a hands-on execution style. * Able to work independently with little or no supervision. * Builds productive and positive relationships across the enterprise. Handles difficult customer or field issues in a professional manner. #LI-NC1 2025 First Command Financial Services, Inc. is the parent company of First Command Brokerage Services, Inc. (Member SIPC, FINRA), First Command Advisory Services, Inc., First Command Insurance Services, Inc. and First Command Bank. Securities products and brokerage services are provided by First Command Brokerage Services, Inc., a broker-dealer. Financial planning and investment advisory services are provided by First Command Advisory Services, Inc., an investment adviser. Insurance products and services are provided by First Command Insurance Services, Inc. Banking products and services are provided by First Command Bank (Member FDIC). Investment and insurance products are not deposits, are not insured by the FDIC, and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met. First Command Financial Services, Inc. and its related entities are not affiliated with, authorized to sell or represent on behalf of or otherwise endorsed by any federal employee benefit program, the U.S. government, the U.S. Armed Forces or any other third-party mentioned on this site. In the United Kingdom, investment and insurance products and services are offered through First Command Europe Ltd. First Command Europe Ltd. is a wholly owned subsidiary of First Command Financial Services, Inc. and is authorized and regulated by the Financial Conduct Authority. Certain products and services offered in the United States may not be available through First Command Europe Ltd. SIPC - Securities Investor Protection Corporation Securities Investor Protection Corporation

Role: Manages and directs the daily activities of the mortgage operations department, which includes the processing, closing, and post-closing functions. Essential Functions & Responsibilities: 40% Supervise the daily activities of the Mortgage Operations Department, including training, coaching, disciplining, and monitoring the performance of employees. 25% Monitor and manage all systems within the department on an ongoing basis to identify areas where process improvement may be needed and executing strategies to resolve defects. 20% Perform departmental self-assessment reviews on an ongoing basis in to mitigate compliance risk associated with federal and state mortgage lending regulations. 15% Serve as back-up to the Mortgage Underwriter by reviewing and evaluating information on mortgage loan requests to determine if borrower(s), property, and loan conditions meet credit union and federal standards, scrutinizing supporting loan file documentation and to provide decisions in a timely, accurate, and efficient manner. Evaluates investor overlays for loan files subject to sale on the secondary market and analyzes loan files to ensure compliance with state and federal regulations. Performance Measurements: 1. Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience: Three years to five years of similar or related experience Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Vice President Mortgage Fulfillment Operations will lead our Restructure and Guideline Review team with a focus of providing support across all fulfillment channels. As the VP Mortgage Fulfillment, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team. The VP Mortgage Fulfillment will: Operate risk management controls to ensure compliance with federal and state regulations Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Responsible for communicating monthly results to Management on departmental performance objectives Preform capacity and staffing planning to ensure adequate service levels are met Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Mortgage experience required Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $75,000 - $130,000 Work Model OFFICE

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise OperationsJob Overview This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position. Major Accountabilities: • Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments. • Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. • Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans. • Review, approve and implement policy changes with minimal customer or staff interruption. • Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization. • Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable. • Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets. • Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services. All About You • Education: Bachelor's degree or equivalent experience (Master's degree preferred) • Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment. • Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies. • Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential. • Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers. • Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials Skills/ Abilities: • Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups. •Ability to foster open communications across all internal or external organizational levels. • Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects. • Ability to approve and implement policy and provides strategic direction for the organization is essential. Work Conditions: • 24 by 7 by 365 data center environment with staff shift work Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $176,000 - $294,000 USD