Equinix jobs in Chicago, IL

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary We are seeking a highly skilled and experienced Director, Brand Content to join our team. In this role, you will lead a team of content writers and specialists to create crisp, highly differentiated, compelling messaging; and deliver top-notch content to drive engagement with target audiences across marketing and brand-related initiatives. You will collaborate with cross-functional teams to create standard-setting content and ensure consistent messaging across all marketing channels and touchpoints. This role will also champion our thought leadership strategy at the top of the funnel -developing authoritative content that positions our brand as an industry innovator, influences market conversations, and builds trust with target audiences. If you have a passion for storytelling with a strong background in crafting impactful messaging and engaging content, we would love to hear from you. Join our team and help us advance our brand and brand leadership position to new heights by creating visionary narratives that resonate with target decision-makers and industry influencers. Job Responsibilities: * Deliver high-impact messaging, storylines, and content that align with the campaigns, initiatives and overall marketing objectives. * Create compelling and engaging content across various channels, including website, blog, social media, email campaigns, and other marketing collateral. * Develop and execute a thought leadership content strategy to establish our brand as a trusted voice in the digital infrastructure space. * Collaborate with internal stakeholders, including corpcomm, field, product & solutions marketing, business development, sales teams, and executives, to translate complex technical concepts into accessible, visionary narratives that resonate with target audience. * Conduct market research and competitor analysis for industry trends, opportunities, and best practices to weave in the outside-in perspectives. * Lead the content creation process, including content ideation, creation, editing, and distribution. * Ensure consistent brand messaging and tone of voice across all marketing channels and touchpoints. * Leverage AI tools to build differentiated content across several formats. * Audit, analyze and research to find content and keyword gaps; build a content strategy to achieve goals. * Create and maintain an editorial calendar to build governance and centralize production. * Monitor and analyze content performance metrics to optimize messaging and content strategy for maximum impact and engagement. * Collaborate with the design team to create visually appealing and impactful content assets. Qualifications: * 15+ years experience in strategic messaging and marketing as well as B2B tech marketing. * Bachelor's degree in marketing, communications, journalism or a related field. A master's degree is a plus. * Proven experience in marketing, with a focus on messaging and content strategy. * Excellent written and verbal communication skills, with the ability to craft compelling and persuasive messaging across all marketing channels. * Experience using AI tool(s) such as Writer, Jasper, or Copilot for content creation. * Proficiency in tools like AEM, Workfront, Smartsheet, and Jira. Familiarity with APAC Style and in-house style guides. * Demonstrated success in creating thought leadership programs that drive brand authority and influence industry dialogue. * Experience with web copywriting, SEO and keyword research. * Hands-on experience in creating value propositions and writing about industry topics, including cloud/SaaS, AI, Networking, and Colocation. * Creative thinker with a keen eye for detail and a passion for storytelling. * Exceptional writing and editing skills, with a keen eye for grammar, spelling, and punctuation-demonstrated in a professional portfolio. * Critical thinking skills to review copy with an eye to brand, messaging, and guideline adherence, particularly with regard to AI-produced content. * Comfortable working in a fast-paced matrixed organization with changing priorities and tight deadlines. * Strong communication and collaboration skills to work effectively with global, cross-functional teams. The targeted pay range for this position in the following location is / locations are: United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Chicago Office CHO : 195,000 - 293,000 USD / Annual United States - SE4 Seattle : 195,000 - 293,000 USD / Annual United States - Tampa Office TAO : 177,000 - 265,000 USD / Annual United States - Ashburn Office AEO : 195,000 - 293,000 USD / Annual United States - New York Office NYO : 195,000 - 293,000 USD / Annual Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

At ampli FI Loyalty Solutions, we help banks and credit unions drive cardholder engagement and build lasting loyalty through personalized, results-driven rewards programs. With over 25 years of experience in the financial services industry, we're passionate about delivering innovative solutions-always guided by our core values: Integrity, Curiosity, and Advocacy. What You'll Do The Fulfillment Coordinator at ampli FI is responsible for supporting customers through phone and electronic channels (email/chat) related to reward fulfillment and escalations. This role works closely with the Escalations team to resolve customer issues, process claims, and support loyalty program inquiries in a timely, accurate, and professional manner. Work Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. How You Will Contribute As a Fulfillment Coordinator, you'll play a vital role in ensuring our members have a seamless, satisfying experience. Here is how you will make an impact: * Gather and verify customer information to ensure accurate and effective issue resolution * Support and assist with escalated cases originating from the Customer Service team * Communicate clearly with customers by explaining procedures, answering questions, and providing guidance * File and track order claims with vendors as needed * Provide website and program support related to escalation issues * Share Reward Loyalty program terms and conditions with customers * Conduct outbound follow-up calls to resolve customer issues or provide additional information * Participate in outbound call campaigns as required * Respond to customer emails within established service-level timeframes (48 hours) * Demonstrate patience, professionalism, and strong customer service skills at all times * Effectively multitask while navigating client programs, internal systems, and customer interactions * Maintain quality and performance standards by adhering to company policies and guidelines * Continuously update job knowledge by reviewing reward descriptions, job aids, and participating in ongoing ampli FI training What You Bring * Strong written and verbal communication skills * Professional phone etiquette * Basic technical proficiency * Sound decision-making abilities * Mathematical aptitude * Strong organization, prioritization, and time-management skills Additional Skills & Attributes * Strong computer proficiency * Working knowledge of Microsoft Office (Outlook, Word, Excel) * High attention to detail and accuracy * Flexible and adaptable to changing schedules and priorities * Patient, positive, and service-oriented mindset * Reliable, dependable, and collaborative work style Education & Experience * High school diploma or equivalent required * Prior customer service or call center experience preferred (but not required) Work Environment & Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently required to sit and stand. Required to use hands to handle or feel objects, tools or controls. Visual acuity and manual dexterity are required such as using software and a laptop computer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Why Work at ampli FI? We believe that happy, fulfilled employees build better solutions. That's why we offer a supportive, flexible, and fun work environment built on trust and collaboration. Benefits & Perks * Competitive salary and 401(k) with employer match * Medical, dental, and vision coverage * Employer-funded life insurance, short & long-term disability * Voluntary benefits including life, accident, hospital, and critical care * Hybrid work environment with flexible hours * Paid time off, holidays, and parental leave * Employee assistance program * Professional development opportunities * Free snacks and onsite gym The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $17 to $20 per hour. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Who We Are ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn-and-burn opportunities, and card-linked programs to leverage merchant-funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a talented, experienced IT Project Manager to join our dynamic team and help us shape the future of our projects and operations. Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. What You Will Do As an IT Project Manager at ampli FI, you will be responsible for leading and managing cross-functional projects that drive key business initiatives. You will collaborate with various stakeholders across the organization, ensuring that projects are delivered on time, within budget, and meet the needs of the business. You will be the key point of contact for internal teams, clients, and vendors throughout the project lifecycle. This role requires a deep understanding and application of agile delivery methodologies. How You Will Contribute * Lead and manage IT projects using agile methodologies (Scrum, Kanban, etc.), ensuring successful delivery and client satisfaction. * Facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution. * Define project scope, goals, and deliverables in collaboration with stakeholders, ensuring alignment with business objectives. * Work closely with business stakeholders to gather requirements, provide project updates, and ensure that the project outcomes align with business needs and goals. * Develop and manage detailed project plans, including timelines, resources, budgets, and risk assessments, with a focus on agile principles. * Coordinate and oversee the day-to-day activities of cross-functional project teams, ensuring tasks are completed according to schedule. * Communicate project status, issues, and risks to senior management and stakeholders regularly, utilizing agile reporting tools. * Facilitate the identification, analysis, and mitigation of project risks and issues, applying agile risk management techniques. * Ensure adherence to project management best practices and agile methodologies throughout the project lifecycle. * Manage project budgets, ensuring resource utilization and cost control. * Collaborate with technical teams to ensure successful execution and resolution of any technical challenges. * Oversee project documentation, ensuring proper tracking of requirements, deliverables, and milestones, in alignment with agile practices. * Conduct post-project evaluations to assess outcomes and identify areas for improvement. The Expertise You Bring * 5+ years of experience as an IT Project Manager, managing complex IT projects with a strong focus on agile delivery methodologies. * Proven experience leading projects using Agile frameworks (Scrum, Kanban, etc.), including managing product backlogs, sprints, and user stories. * Strong proficiency in project management methodologies such as Agile, Scrum, and Waterfall. * Experience in managing cross-functional teams, including IT, business, and external stakeholders. * Proven track record of delivering projects on time, within budget, and meeting business requirements. * Excellent communication and leadership skills with the ability to interact with senior management and stakeholders. * Strong problem-solving skills and a proactive approach to project risk management. * Familiarity with project management tools (e.g., Jira, Microsoft Project, etc.). * Ability to manage multiple projects simultaneously while ensuring quality and consistency. Additional (Bonus) Skills * PMP (Project Management Professional) or Scrum Master certification is a plus. * Experience working in financial services, banking, or credit union industry is a plus. * Experience working with cloud-based platforms and integrations. Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity required to manage projects and use software and a laptop computer. Other Duties Duties, responsibilities, and activities are not all-encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, and Vision Benefits * 401(k) and 401(k) Employer Match * Employer-Funded Insurance, Short & Long Term Disability * Voluntary Café Plans for insurance, including life, accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment * Opportunities for professional development and growth * Paid Time Off, including holiday, vacation, and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $100,000 - $110,000/year. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered** . **Now offering a $5,500 Sign-on Bonus to join our team.** As a B2B Sales Account Executive - Mobility, you will proactively sell AT&T's mobility solutions and fiber-based broadband network to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth. Join our expanding AT&T Mobility Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $93,300 to $117,500. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth! **What you'll do:** Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. + **Lead Generation and Prospecting** : Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks. + **Client Engagement** : Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients. + **Account Development** : Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers. + **Consultative Selling** : Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities. + **Proposal Development** : Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers. + **Strategic Initiatives** : Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction. **What you'll need:** + **Hunter Mindset:** A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance. + **Networking and Negotiation Skills** : Strong ability to network and negotiate effectively. + **Valid Driver's License** : Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market. + **Sales Targets** : Demonstrated ability to meet and/or exceed assigned sales targets. **What you'll bring:** + **Sales Experience:** 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales. + **Technical Knowledge:** Experience and knowledge in fiber broadband technology and mobility products and services. + **Sales Funnel Management:** Proficiency in managing sales funnels and previous experience with CRM systems. **Becoming part of our team comes with amazing perks and benefits:** + Competitive Base Salary + Performance Based Commission + Paid Training + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Ready to close the deal on a career with AT&T? Apply today! \#MidMarketSales **Weekly Hours:** 40 **Time Type:** Regular **Location:** Chicago, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Equinix Emerging Talent, Military Program providing service members with transition assistance to the civilian workforce. This is part of the DoD SkillBridge Program, offering transitioning service members hands-on experience in Equinix's data center operations. Interns will support routine and semi-routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX (International Business Exchange) data centers. Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse fellow wanting to engage a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life. Please note: This program is exclusively for Military Spouse Fellows or Active-duty U.S. military personnel transitioning out of the military to civilian workforce. Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. We are accepting applications for our very own SkillBridge Cohort Class of Q1' 2026 supporting the Data Center Critical Facilities Engineer. The training will be on the cutting-edge of technology in a digital infrastructure environment supporting an initiative designed to link our nation's warfighters to the best employment opportunities available. Ideal start dates will be late February through March. Do you have a background in IT, Networking, Electronics, Electrician, or HVAC and skilled Mechanical trades? Or desire to learn a new skill or trade? This could be your next career move! In this DoD Skillbridge Program with Equinix, you will: * Learn how your military experience translates into a rewarding civilian career * Explore a career or industry you might want to pursue upon separation from active duty * Earn real-world industry qualifications and certifications * Build experience and competency in your trade/ profession with our team * Expand your professional network of contacts * Gain familiarity with corporate culture. Job Summary Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, public safety centers. Simply put - We cannot go dark. In this crucial role, you will complete repairs, corrective maintenance, and routine installations of Critical Facility infrastructure. Do you have a background in Electrical/Electrician, HVAC and skilled Mechanical trades? This could be your next career move. Responsibilities * You will perform site inspections and supervise the building and Data Center alarms * Performs preventative maintenance on-site infrastructure (e.g. maintenance of primary infrastructures), or leads vendors * Undertake repairs and corrective maintenance * Extensive knowledge of critical infrastructure i.e. UPS, generator, BMS, chillers, life safety systems * Completion of site logs and data gathering issuing for basic permits, such as MOPs and scripts * Respond to all on-site incidents and acts as the need arises * Completes routine work requests and circuit installations * Provide assistance during critical maintenance activities * You are able to optimally collaborate within the department and provide recommendations to peers for general maintenance activities * Carry out basic infrastructure projects * 24/7 Operation - Your flexibility to work any assigned shift, off-schedule, fill in for workmate, respond to emergencies, etc. Qualifications Must meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15. Required * Technical associates degree, military-technical school, or civilian technical trade school completion * Education level: Working on bachelor's degree or relevant experience with 1-4 years in Mechanical Engineering or related field. * Comprehensive knowledge of critical infrastructure i.e., UPS, generator, BMS, chillers, life safety systems * Coursework in HVAC design or heat transfer and thermodynamics * Knowledge of HVAC testing and balancing methodologies * Knowledge of IT hardware and other data center operations functions * Good time management habits, ability to multi-task, to sustain focus on long tasks. * Ability to communicate thoughts and technical ideas. * Attitude of taking initiative, enthusiasm, eagerness to learn, teamwork, creativity. * Ability to lift 50 lbs * The ability to prioritize effectively, balance assigned work and exceptional organization skills required for our constantly evolving environments. * Strong interpersonal and communication skills essential for team-based work assignments. * Presentation skills with colleagues and clients of all levels * SkillBridge Internship positions are open to active duty and/or transitioning military members. Compensation or pay for this role is made through the service member's current enlistment contract based on pay guidelines set by the Department of Defense (DoD) Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer) The targeted pay range for this position in the following location is / locations are: United States - DA11 Dallas : 60,000 - 92,000 USD / Annual United States - AT1 Atlanta : 60,000 - 92,000 USD / Annual United States - MI1 Miami : 60,000 - 92,000 USD / Annual United States - SV12 Silicon Valley : 73,000 - 111,000 USD / Annual United States - LA4 Los Angeles : 67,000 - 101,000 USD / Annual United States - CH4 Chicago : 67,000 - 101,000 USD / Annual United States - DE1 Denver : 60,000 - 92,000 USD / Annual United States - NY3 New York City : 67,000 - 101,000 USD / Annual United States - SE3 Seattle : 67,000 - 101,000 USD / Annual United States - DC12 Washington DC : 67,000 - 101,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who We Are ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn-and-burn opportunities, and card-linked programs to leverage merchant-funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a talented, experienced Director of Quality Assurance to join our dynamic team and help us transform and lead the future of our QA practice. Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. What You Will Do As the Director of Quality Assurance at ampli FI, you will be responsible for assessing, rebuilding, and leading our QA organization to the next level of maturity. You will bring strong leadership, deep hands-on experience, and a continuous improvement mindset to ensure that testing is executed to the highest standards across Product Development, Client Implementations, and Support. You will own the development of best practices, ensure consistent delivery, and lead a team responsible for functional, integration, regression, automation, load, and UAT testing. You will work closely with Engineering, Product Management, Client Delivery, and Infrastructure teams to drive quality and operational excellence across the entire delivery lifecycle. How You Will Contribute * Take a holistic view of the current QA organization, processes, tools, and outcomes - and lead a plan for substantial improvement and maturity. * Build, lead, and mentor a hands-on QA team responsible for Functional, Regression, Integration, Automation, Load/Performance, and UAT Facilitation testing. * Redefine and implement QA best practices and operational standards, ensuring consistency, accountability, and quality across all projects and teams. * Lead the execution and continuous enhancement of test planning, test execution, test reporting, and defect management processes. * Drive the expansion of automation frameworks for API, backend, ETL, and UI testing, ensuring higher efficiency and reliability. * Ensure timely, thorough, and transparent reporting of QA activities, including test coverage, pass/fail rates, defect metrics, and quality trends. * Partner closely with Engineering, Product Management, IT Operations, Client Delivery, and Infrastructure teams to align QA activities with business priorities and product delivery pipelines. * Advocate for QA best practices throughout the development lifecycle, promoting a "quality-first" mindset across ampli FI. * Oversee and drive improvements to Load/Performance testing, ensuring platform scalability and reliability. * Collaborate with Risk and Security teams to support remediation testing for security vulnerabilities. * Lead QA support for deployments in lower environments and production, including smoke testing and release validation. * Manage QA staffing, training, and professional development initiatives. The Expertise You Bring * 7+ years of progressive experience in Quality Assurance, Software Testing, and/or Quality Engineering roles. * 3+ years of leadership experience building and leading QA teams in a fast-paced, agile software development environment. * Proven experience assessing, improving, and scaling QA processes, frameworks, and automation. * Deep hands-on experience with QA methodologies across functional, integration, regression, performance, API, and UAT testing. * Strong background building and maintaining test automation frameworks (Selenium, Cucumber, Java, API testing, JMeter). * Experience working in Agile/Scrum environments with 2-week sprint cycles. * Strong experience with Jira/Xray or similar test management and reporting tools. * Deep knowledge of cloud-based testing (AWS environments preferred) across multiple test environments (CIT, UAT, Production). * Proven track record working across Product, Engineering, Client Delivery, and Risk teams. * Excellent communication, leadership, and change management skills. * Highly hands-on with the ability to dive into test plans, execution, troubleshooting, and process improvements as needed. Additional (Bonus) Skills * Experience working in financial services, banking, or loyalty/rewards platform industries is a plus. * Familiarity with SOC2 and other audit/compliance frameworks. * AWS certification is a plus. * ISTQB or other QA-related certifications are a plus. Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity required to manage projects and use software and a laptop computer. Other Duties Duties, responsibilities, and activities are not all-encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, and Vision Benefits * 401(k) and 401(k) Employer Match * Employer-Funded Insurance, Short & Long Term Disability * Voluntary Café Plans for insurance, including life, accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment * Opportunities for professional development and growth * Paid Time Off, including holiday, vacation, and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $130,000 - $135,000. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers Our **Installation Technicians** earn between **$20.41 and $33.90 hourly.** With our amazing wage opportunities, our average starting earnings begin at **$42,458** per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: + Work a flexible schedule, including evenings and weekends. + Possess a valid state driver's license. + Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs + Weigh less than 325 lbs., required for ladder safety. + At times work in small spaces or aloft (up to 28 ft.) + Be available for overtime, emergency callouts and holiday work. + Identify wire and cable colors. + Qualify on pre-employment assessments. + Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! **Weekly Hours:** 40 **Time Type:** Regular **Location:** Buffalo Grove, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. **Pay Transparency:** Our Customer Care Associate earn 19.17 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives **$62,280+** per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **How You'll Make an Impact:** As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. **What Your Day-to-Day Will Look Like:** + Handle customer interactions (calls, chats, emails) in a fast-paced environment. + Identify upselling opportunities and close deals to reach your sales and commissions targets. + Accurately resolve issues related to service, billing, payments, and collections. + Explain bills and product features clearly. + Troubleshoot basic problems and seek higher support if needed. + Build customer confidence and loyalty by resolving issues. + Support various customer inquiries, including technical issues. + Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. + Paid training to set you up for success. **Key expectations to succeed:** + Commissioned sales experience highly preferred + Unwavering Customer Focus + Strong Work Ethic + Adaptability + Problem-Solving Skills + Attention to Details **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs **Weekly Hours:** 40 **Time Type:** Regular **Location:** Chicago, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

About ampli FI Loyalty Solutions ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. At ampli FI, we're always looking for exceptional individuals who share our relentless commitment to excellence and embody our core values of Integrity, Curiosity, and Advocacy. What if coding didn't just solve problems, but created new possibilities? At ampli FI, we're rewriting the playbook on loyalty tech, and we need a Clojure/Java Developer who's ready to turn ordinary code into something extraordinary. If you love tackling tricky problems, making cloud apps run like superheroes, and building systems that are as fun to work on as they are to use, we want you! If you're excited by the idea of pushing limits, creating awesome solutions, and having a blast while doing it-let's make some tech magic together Local Candidate and Hybrid Requirement: Must be available to be onsite minimum 3 days a week. How You Will Contribute This isn't your average backend role. You won't just be writing code-you'll be building the backbone of high-impact loyalty solutions used by financial institutions. Here's how you'll make a difference: * Build with purpose - Design and develop powerful backend systems in Clojure and Java, leveraging your hands-on experience with Clojure to create fast, secure, and scalable services. * Launch to the cloud - Deploy your applications in the AWS ecosystem using tools like EC2, S3, Lambda, Glue, and DynamoDB-we're cloud-native and proud of it. * Shape smart data - Architect and optimize MySQL and DynamoDB databases to deliver lightning-fast performance and rock-solid reliability. * Break it (before users do) - Employ TDD practices to create and maintain automated testing to catch bugs early and keep our systems flawless. * Collaborate across the stack - Work closely with front-end developers, product managers, and QA to turn complex problems into elegant solutions. * Own performance - Troubleshoot bottlenecks, squash bugs, and continuously optimize to keep everything running smoothly at scale. * Document for the future - Keep our architecture, APIs, and codebase well-documented so others can build on your work without roadblocks. Required Education and Experience * 3+ years of backend development experience with Clojure and Java. * Bachelor's degree in Computer Science, Software Engineering, or a related field * Proven success in deploying and maintaining applications on AWS (EC2, Lambda, S3, DynamoDB, etc.) * Solid background in RDS and DynamoDB database design and optimization. * Experience implementing and maintaining automated testing frameworks * Proficient with Git and collaborative version control practices. Skills & Qualities We're Looking For * Analytical thinker - You love digging into complex problems and finding clean, scalable solutions. * Strong communicator - Able to clearly explain technical concepts to both peers and non-technical team members. * Detail-oriented builder - You write clean, SOLID, DRY, maintainable, well-documented code. * Team player - Collaborative mindset with a willingness to both mentor and learn * Self-starter - Comfortable working independently and taking initiative in a fast-paced, agile environment. * Curious & adaptable - Eager to explore new tools, technologies, and better ways to get the job done. A Plus * Experience with Docker, Kubernetes, or containerized environments. * Understanding of microservices architecture and CI/CD pipelines. * Interest in additional languages or modern backend frameworks. Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity are required such as using software and a laptop computer. * Visual acuity and manual dexterity required for coding software and a laptop computer. * Ability to lift 25 pounds. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, Vision Benefits * 401(k) and 401(k) Employer Match * Employer Funded Insurance, Short & Long Term Disability * Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment. * Opportunities for professional development and growth. * Paid Time Off including holiday, vacation and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. This is an exempt position with annual estimated pay between $110,000 to $120,000. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

Build a more connected world by transforming the sales experience by helping customers and products unite. Our AT&T Business Sales teams are the foundation of our company - they offer millions of customers access to integrated solutions that drive connectivity. Leverage your best sales techniques, uncover leads and spark innovation while helping grow market share - and your earnings. With each deal closed, you'll support our vision to lead the industry in connectivity, technology, and community. **Join our expanding AT&T Business Connectivity sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $74,400 to $91,600. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $200,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!** In the Outside Sales Representative role, you'll accelerate customer growth, concentrating on acquiring new business customers and cross-selling to eligible customers with Fiber and 5G connections. The position is performance-based, prioritizing new customer acquisition and market growth. What You'll Do: + Accelerate customer growth by acquiring new business customers and cross-selling to eligible customers with Fiber and 5G connections. + Sell a simplified AT&T product set inclusive of Fiber and Mobile connections, + Achieve sales objectives by securing new high-speed data service agreements with customers in designated low fiber penetrated buildings. + Be knowledgeable about AT&T products and be able to emphasize offerings that solve customer problems (paid training provided). + Conduct sales duties away from the office on a regular basis to prospect and meet customers out in the field. Primary Responsibilities: + Prospect in person + Meet with customers in person to engage in sales activities at their locations. + Communicate in a timely manner with customers through phone calls, conference calls, emails, and other channels. What You Need: + Current and valid driver's license and auto insurance. + Reliable vehicle for transportation needs of the market. + Strong networking and negotiation skills. What You'll Bring: + A winning attitude and growth mindset. + Willingness to try new things and step outside your comfort zone. + A passion for helping people and building strong relationships. + Prior sales experience is a plus but not required. + No college degree required. Becoming part of our team comes with amazing perks and benefits: + Competitive Base Pay + Performance Based Commission + Paid Training + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected. + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Ready to close the deal on a career with AT&T? Apply today. \#MidMarketSales **Weekly Hours:** 40 **Time Type:** Regular **Location:** Chicago, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

About ampli FI Loyalty Solutions ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. At ampli FI, we're always looking for exceptional individuals who share our relentless commitment to excellence and embody our core values of Integrity, Curiosity, and Advocacy. The Opportunity The Implementations Manager is a member of the Client Services organization, which is comprised of the Sales, Client Delivery Client Success and Development and Relationship Management teams. The Implementations Manager is responsible for converting and implementing new clients onto the ampli FI Loyalty Solutions platform, managing implementation projects for existing clients, managing special projects, and leading configuration and launch tasks. This individual acts as a Client Delivery project manager, escalation point and technical collaborator for the entire organization to ensure all are receiving the necessary information to complete projects accurately and on time. Responsible for coordinating and actively participating in meetings, communicating clearly, creating and managing associated project plans while providing a high level of internal and external customer service. How You Will Contribute * Manage complex client implementations and projects * Act as a Subject-Matter Expert (SME) on products and services * Document and improve the department's project delivery standards * Proactive and regular outreach with the Client Delivery Implementations Managers and Implementations Analyst teams * Obtain and share key insights with clients and internal teams * Collaborate with internal teams and resources to improve processes, documentation, and eliminate errors. Skills & Qualities We're Looking For * Reliable execution and articulation in documentation, presentation, and proactive outreach. * Application of project management methodologies to oversee and coordinate multiple projects simultaneously. * Ability to manage shifting priorities, juggle numerous demands, and apply effective planning and scheduling skills in a fast-paced environment. * Strong capacity for critical thinking to analyze project requirements, anticipate potential roadblocks, and develop effective solutions. * Ability and desire to become subject-matter expert for company's products and services. * Strict adherence to detail and strong organizational skills * Highly collaborative partner capable of engaging and coordinating effectively with diverse teams Required Education and Experience * Bachelor's degree or equivalent in relevant work experience * Minimum 3 years project management, preferably within payments * Minimum 2 years leading or managing corporate initiatives * Minimum 1 year card processing, issuing and/or loyalty/rewards * Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs Preferred Experience * Experience in Financial services, card payments and / or issuing, or rewards and loyalty * Experience in Implementations and/or project management * Shown success in effectively driving and delivering projects * Familiarity with Jira and Confluence for project tracking and documentation * Experience with Salesforce or other CRM systems * Ability to represent technical delivery tasks to non-technical and\or business resources Work Environment This job operates in a work from home environment, unless located in the Chicago area. You must reside in one of the following states to be considered for this position: Location ampli FI's corporate office is located in Naperville, IL. This role is available for remote work. In order to be considered for a remote role at ampli FI Loyalty Solutions, primary residence must be in one of the following states: AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, VA, WI Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. * Specific vision abilities required by this job include close vision requirements due to computer work. * Occasional light lifting is required. Travel Occasional out-of-area and overnight travel may be expected. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Potential for bonus opportunity based on individual performance and company achievements * Medical, Dental, Vision Benefits * 401(k) and 401(k) Employer Match * Employer Funded Insurance, Short & Long Term Disability * Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment. * Opportunities for professional development and growth. * Paid Time Off including holiday, vacation and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $80,000 to $100,000. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Who We Are ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn-and-burn opportunities, and card-linked programs to leverage merchant-funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a talented, highly driven Enterprise Architect to join our dynamic team and serve as a strategic technology partner to the CIO and CTO. Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. What You Will Do As the Enterprise Architect at ampli FI, you will play a critical role in defining the overall technology architecture and ensuring ampli FI's systems are designed for scalability, performance, and security. You'll serve as the primary architectural authority for cloud, data, and application platforms, helping guide the modernization of ampli FI's loyalty, rewards, and payments solutions. This position combines strategic leadership with deep technical expertise, ensuring ampli FI's technology investments align with enterprise goals and deliver measurable business impact. How You Will Contribute * Define and maintain ampli FI's enterprise architecture strategy, ensuring alignment between business goals and technical execution. * Serve as the principal architect for ampli FI's core platforms, with a strong focus on AWS, microservices, and distributed system design. * Partner closely with engineering, infrastructure, and product teams to architect scalable, performant, and secure systems that power ampli FI's loyalty and payment solutions. * Establish standards for API design, integration, and data exchange, ensuring consistency across services (REST, JSON, JWT, SSO). * Drive modernization initiatives, including migration from legacy applications to AWS-native architectures leveraging ECS, Lambda, RDS, DynamoDB, Athena, and S3. * Collaborate with DevOps and Infrastructure teams to strengthen CI/CD automation, cost optimization, and observability using Git, Jenkins, Terraform, Automox, and JumpCloud. * Provide architectural guidance for high-volume transactional systems that support loyalty point accruals, redemptions, and merchant-funded offers. * Partner with Security and QA teams to ensure compliance, resiliency, and test automation best practices across the technology stack. * Lead architectural reviews, provide mentorship to engineers, and champion modern engineering practices across teams. * Support the CIO and CTO in defining technology roadmaps, evaluating emerging tools, and ensuring ampli FI's architecture evolves with business needs. The Expertise You Bring * 10+ years of progressive experience in software or enterprise architecture, with proven experience designing large-scale, cloud-based systems. * Deep expertise in AWS architecture - including ECS, Lambda, CloudWatch, DynamoDB, RDS, Athena, and S3. * Extensive experience in API design, microservices, and system integration (REST, JSON, JWT, SSO). * Hands-on knowledge of Java/Spring, Python, or Clojure in modern distributed environments. * Strong understanding of data management using MySQL, PostgreSQL, DynamoDB, and Athena. * Familiarity with DevOps and CI/CD tools such as Git, Jenkins, Terraform, Automox, and JumpCloud. * Solid understanding of QA automation and performance testing tools including Selenium, Postman, and JMeter. * Experience in loyalty, rewards, payments, or financial services ecosystems strongly preferred. * Strong analytical and communication skills with the ability to bridge business and technical priorities. * Proven ability to think strategically while remaining hands-on in execution. Additional (Bonus) Skills * Experience leading architecture governance or technology standards across multiple product teams. * Exposure to event-driven architectures, asynchronous processing, and messaging frameworks. * Familiarity with security and compliance frameworks such as PCI-DSS or SOC 2. * Understanding of large-scale data pipelines and real-time analytics. * Ability to mentor technical teams and communicate architectural decisions clearly to both technical and non-technical audiences. Our Tech Stack * Cloud: AWS (ECS, Lambda, Athena, S3, DynamoDB, RDS, CloudWatch) * Languages: Java / Spring, Clojure, Python * Data: MySQL, PostgreSQL, DynamoDB, Athena * Integration: REST APIs, JSON, JWT, SSO * DevOps & CI/CD: Git, GitHub/BitBucket Pipelines, Jenkins, Terraform, Automox, JumpCloud * QA / Automation: Selenium, Postman, JMeter * Project Management: Jira, Confluence Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity required to manage projects and use software and a laptop computer Other Duties Duties, responsibilities, and activities are not all-encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, and Vision Benefits * 401(k) and Employer Match * Employer-Funded Insurance, Short & Long Term Disability * Voluntary Café Plans for insurance and commuter benefits * Flexible work hours in a hybrid environment * Opportunities for professional development and growth * Paid Time Off, including holidays, vacation, and personal time * Parental Leave * Employee Assistance Programs * Snacks and onsite gym The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is$150,000 - $160,000 ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Our **Outside Plant Technicians** start off earning between **$17.16 to $29.16 per hour.** With our amazing wage opportunities, our average starting earnings begin at **$60,658 per year** . Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone An Outside Plant Technician performs the construction work required to lay telephone cable and conduits underground and strings cable and wire from pole to pole. Duties may include but are not limited to the following: 1) Installs, connects, maintains, rearranges and dismantles aerial, buried, building or underground telephone wiring and cable. 2) Performs construction work, such as; digging holes, placing poles, laying cable and conduit, and unreeling, pulling and stringing wire and cable from pole to pole. 3) Connects wires and cables to terminals and attaches or detaches various kinds of hardware to wires, cable, building or poles. 4) Climbs poles or uses bucket trucks. Enters tunnels, manholes and trenches to place materials. 5) Operates light and/or heavy duty electrical and hydraulic equipment and hand tools in the installation, repair and maintenance of outside plant facilities. Operates propane or gas-powered compressors. 6) May prepare and/or maintain reports, records, logs or requisitions. 7) May perform other duties such as ordering supplies, materials, interpreting blueprints and specifications and logging extra supplies, material and hours. 8) Positions SBC as the premier provider of choice. 9) Performs all other duties comparable to the above as assigned. 10) Uses and/or wears appropriate safety equipment and follows established safety practices and procedures. Our Outside Plant Technicians must have the following: + Valid state driver's license + Non-negligent driving record + Meet 325 lbs weight limit due to safety restrictions + Ability to pass a Department of Transportation Physical + Ability to pass CDL Training + Ability to perceive differences in wire and cable colors + Ability to lift and move up to 100lbs + Qualify on pre-employment screening: Technical/Mechanical Test III (TMT III) (************************************************************* Test study guides can be found here Ready to take your career on the road to success? Apply today! \#connectourcustomers **Weekly Hours:** 40 **Time Type:** Temporary (Fixed Term) **Location:** Westmont, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Who are we? Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary Responsible for the planning and coordinating of the commissioning for large-scale greenfield data centers and retrofit live data centers. Critical Role in Infrastructure Reliability: As a commissioning manager, you would play a vital role in ensuring that Equinix's data centers operate at peak efficiency and reliability. Your expertise in overseeing the commissioning process directly impacts the performance and uptime of critical infrastructure, which is essential for maintaining customer trust and satisfaction. Contribution to Sustainability Initiatives: Equinix is committed to sustainability and reducing its carbon footprint. In this role, you would have the opportunity to implement energy-efficient systems and practices during the commissioning phase, aligning with the company's mission to create a more sustainable digital world and helping to meet ambitious environmental goals. Collaboration with Innovative Technologies: Working at Equinix means being at the forefront of technological advancements in the data center industry. As a commissioning manager, you would collaborate with cross-functional teams to integrate cutting-edge technologies, enhancing operational capabilities and driving innovation that supports Equinix's mission to connect businesses and empower digital transformation. Impact on Global Connectivity: Your work would directly contribute to Equinix's mission of enabling global interconnection. By ensuring that new facilities are commissioned effectively and efficiently, you help expand Equinix's network of data centers, facilitating seamless connectivity for customers worldwide and supporting the growth of the digital economy. Responsibilities Project Management Creates and implements multi-facility, standards-based commissioning plans and schedules Provides input and suggestions on new and existing Critical Environment Programs Communicates effectively with both business operations and construction managers Responsible for regional, short- to medium-term pipeline management to inform resource planning Liaises with internal construction managers and external general contractors on the planning and execution of all commissioning activities Maintains commissioning logs, equipment checklist, and other tools to track commissioning projects Responsible to the construction project manager for input into the project budget for all commissioning activities Develops electrical and mechanical Functional Performance Test procedures and Factory Acceptance Test Procedures Customer Interface Issues customer-facing reports Interacts with and presents to key customers on progress against commissioning plans and achievement of Ready for Sales (RFS) dates Acts as point of contact for customer escalations throughout the commissioning process Process Management Follows all commissioning processes and escalates any potential improvements to senior management Develops standardized schedules and commissioning scopes based on specific customer contract requirements Reporting Responsible for all internal and external progress reporting for all projects during the commissioning phase, in coordination with construction project manager Prepares commissioning test procedures and reports Writes comprehensive reports that include recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals Responsible for collating historical data regarding specific equipment startup and testing challenges and reporting back to all Owner Furnished Contractor Installed (OFCI) equipment vendors Provides input into data analytics/metrics reporting Vendor Management Undertakes quarterly business reviews with vendors to review performance and ways to improve interaction Responsible for production of project-specific commissioning RFPs and responding to bid clarifications Responsible for leveling and recommending commissioning consultant award Leads and manages external resources Schedules and directs periodic commissioning meetings Determines vendor KPIs and conducts lessons learned reviews Qualifications Demonstrated mission critical commissioning experience required 7+ years of data center commissioning experience preferred 3+ years leadership experience in a mission-critical environment preferred Bachelor's Degree in Electrical Engineering / Mechanical Engineering preferred Ability to travel up to 50% regionally The targeted pay range for this position in the following location is / locations are: United States - Chicago Office CHO : 150,000 - 224,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000. Our new Field Sales Representatives earn between $61,800 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded. You'll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You'll close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them. How you get the job done: We'll kick things off with paid training -setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy You'll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively. You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the sale Key expectations to succeed: 1+ years of commission sales experience required, outside sales experience highly preferred Demonstrated success in commission sales and achieving sales targets Proficient in upselling techniques that enhance customer value and satisfaction Strong verbal communication skills with an ability to build rapport quickly Maintain a valid driver's license-be ready to drive, as we provide a company vehicle for official business use only Work a varied schedule designed to meet customers on their timeline -this includes evenings, weekends, and holidays Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record If you are considering jobs like Direct Sales Representative, Residential Sales Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this career move would be a great fit! Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A company paid device and service plan, giving you first-hand expertise with our latest technology. Ready to take your career on a new route? Apply today. #ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: Naperville, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director will also provide Implementation Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management including recognition, reviews, career development, corrective actions and scheduling + Interviewing and hiring new employees + Employee training and training updates + Maintain Operations Policies, Procedures and Guidelines. Support + Work with the Manager of Implementations to assure smooth implementations for the customer + Review all terms and conditions of customer contracts and orders + Serve as Implementation Manager for certain key accounts to ensure successful service delivery. Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc. Customer Environmental Services Management + Create and deliver scopes of work for environmental consulting + Work with Sales to deliver Environmental services proposals + Work with the Operations to assure peer to peer connectivity and monitoring is in place for delivered services + Support of Phase 6 + Work with the Vice President of Data Center Operations to assure that environmental issues are handled and communicated correctly to customers + Set up and maintain environmental monitoring solutions for all managed facilities within the NOCC Environmental Management + Manage day to day operations of Air (Production & Distribution), Power, Fire, and Access + Proactively develop and implement maintenance activities + Report on all SLA required activities Capacity Management + Maintain status and future status reporting on all capacity thresholds within the facility Access Management + Work with the Security Manager to assure all access points are monitored and controlled + Manage all security issues to resolution and conduct post mortems for future assurance + Create access levels for new clients, assign access levels to vendors, monitor equipment leaving facility and generally oversee all aspects of Security Facility Operations Assurance + Manage all sub-contractor agreements for maintaining the building Asset Management + Management of our asset tracking processes, and systems + Reporting on Assets for customers and internal Daily reporting and communication + Data Policing for all Reporting of Operational KPIs + Administering Daily Shift Reporting + Generate periodic reports Regulatory compliance Management + Updates for our Business Continuity Planning + Perform SAS 70 Re-occurring audits + Updates and Training for our Facility Operations Handbook + Perform SOX Audits + Perform SOC 2 Audits Problem Resolution + Customer Issue Resolution Owner + Verification and analysis of alerts + Post mortems on all customer complaints. Customer Communication + Emergency Action Communication - Creation for Validation. + Signoff Point for Customer Transition from Engagements to Operations + Customer Concerns discussions Budgeting and Forecasting + Responsible for generating and adhering to annual OpEx budget + Responsible for generating and adhering to annual CapEx budget + Create, submit, and present capital project budget requests to the Capital Committee Manage strategic initiatives on behalf of the company + Set forth the vision and roadmap for achievement + Develop and organize the team to fulfill the roadmap + Monitor and manage activities associated with fulfilling the vision + Performs other duties as assigned **Qualifications:** + 9+ years' experience in managing critical facilities in a data center environment + 12+ years supervisory or personnel management experience + Excellent verbal and written communication skills + Ability to work well with all levels of people within the organization + Ability to direct and manage work groups + Excellent organizational skills + Ability to work well under pressure and manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer experience + Ability to develop and document procedures and train personnel on the procedures + Can proactively identify potential customer issues; communicate them to appropriate parties and resolve. + Takes ownership for business performance + Provides constructive thought leadership on ways to improve service. + Pursues creative ways to reduce expenses when possible. + Operates with a strong work ethic and a desire to do things the right way. + Proactively offers constructive and creative ways to improve our business. + Leads by example in helping to build and sustain a healthy, supportive and results driven culture. + Exercises good judgment in communicating and resolving issues with fellow co-workers. + As a CyrusOne representative, treats all vendors, contractors, employees with respect and professionalism. + Encourages constructive feedback on performance so lessons can be learned as part of a continuous improvement culture. + Displays personal commitment to always learn and improve. **Education/Certifications:** + Bachelor's Degree in Computer Science, Business Administration or related field (equivalent work experience may be substituted for degree) **Work environment:** + Fast paced environment + Travel required. 25% for candidates in Sterling, VA. More for other locations. **S** **alary Range:** + $220,000 - $235,000 plus bonus CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

As Director, Product Strategy & Development for ampli FI, you will be a strong contributor and influencer to the overall product roadmap, while owning the vision, strategy, and delivery for assigned components of ampli FI's next-generation loyalty and consumer engagement ecosystem. This includes real-time rewards, card-linked loyalty solutions, merchant-funded offers, and innovative earn and redemption experiences designed to deepen consumer engagement, drive incremental spend, and deliver measurable value to financial institutions, merchants, and their customers. This leadership role requires a unique blend of strategic product vision, technical and analytical aptitude, executional rigor, and strong customer skills to translate client needs into business and technical requirements. The role sits at the intersection of payments, loyalty, and digital innovation - shaping how ampli FI's platform, data, and partner integrations power the future of rewards and engagement. Key Responsibilities Strategy & Vision * Define and champion the strategy and vision for assigned loyalty, offers, and redemption components while contributing to the broader roadmap. * Identify emerging opportunities - including points-as-currency, card-linked offers, merchant-funded incentives, real-time redemption, and AI-driven personalization - and incorporate them into product strategies. * Establish differentiated positioning and go-to-market strategies across financial institution, partner, processor, and fintech segments. Roadmap Contribution & Execution * Act as a key contributor and influencer to ampli FI's roadmap, while leading assigned components from strategy through delivery. * Write detailed business requirements, market requirements, pricing models, and user stories. * Define, participate in, and oversee test cases, end-to-end unit testing, and client acceptance testing to ensure high-quality delivery. * Drive seamless integration of ampli FI's loyalty capabilities into client and partner environments using APIs, SDKs, and data-driven services. * Work closely with Technology, Data, and UI/UX teams to ensure scalable solutions and intuitive consumer experiences. Ecosystem & Partner Engagement * Collaborate with financial institutions, partners, processors, and fintech's to expand ampli FI's loyalty ecosystem and co-create innovative engagement models. * Partner with Sales, Client Success, and Business Development teams to support client engagements, communicate product value, and deliver measurable business outcomes. * Act as a lead translator of client and consumer requirements into clear business and technical requirements, ensuring alignment across stakeholders. Offers & Real-Time Rewards Innovation * Design and deliver real-time rewards experiences, including instant earn and redemption at checkout, e-commerce, and mobile wallet integration. * Develop innovative earn/redemption models and new redemption channels leveraging ampli FI's platform and data strengths. * Monitor competitive and technology trends - including AI, digital wallets, and next-gen consumer engagement - to maintain ampli FI's leadership position. Leadership & Influence * Lead assigned initiatives and guide junior product staff or analysts, fostering a culture of innovation, accountability, and collaboration. * Influence senior stakeholders with clear communication of product priorities, strategic recommendations, and business impact. * Partner cross-functionally with Technology, Analytics, Design, Operations, Marketing, Compliance, and Client-facing teams to deliver at scale. Qualifications * Bachelor's degree required; MBA or equivalent advanced degree preferred. * 10+ years of product management or related experience, with at least 3-5 years in a leadership or lead-contributor capacity. * Proven experience with real-time rewards, card-linked offers, or merchant-funded loyalty programs. * Demonstrated expertise in writing test cases, user stories, business requirements, and conducting end-to-end unit and client acceptance testing. * Strong customer-facing skills with the ability to translate customer needs into business and technical requirements. * Deep understanding of payments, financial services, and processor-level ecosystems (e.g., card issuance, merchant acquiring, settlement, issuer processing, and compliance frameworks). * Experience integrating AI and Machine Learning into loyalty or engagement products, including personalization, segmentation, and predictive engagement. * Strong analytical and technical aptitude with proven ability to collaborate effectively with Technology and Analytics teams. * Hands-on experience with UI/UX design and consumer journey development. * Exceptional written and verbal communication skills, detail-oriented documentation, and executive presentation capabilities. * Familiarity with agile development methodologies and delivering API-based product solutions. Preferred Attributes * Customer-first mindset with passion for seamless, high-value consumer experiences. * Innovative thinker who identifies new revenue models and engagement approaches. * Commercial acumen with expertise in loyalty economics (redemption liability, breakage, ROI modeling). * Data-driven decision-maker experienced with segmentation, A/B testing, and optimization. * Comfortable working across a fast-paced, matrixed organization with financial institutions, merchants, and technology partners. Key Success Metrics * Successful delivery of assigned roadmap components on time and at high quality. * Growth in adoption and engagement of real-time rewards, and merchant-funded offers. * Incremental spend, retention, and satisfaction driven by ampli FI loyalty solutions. * Client satisfaction and positive feedback on requirement alignment and delivery. * Predictable delivery of roadmap milestones and effective cross-team collaboration. Work Arrangement * Based at ampli FI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. * National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, or VA. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $120,000 to $150,000 per year. About ampli FI At ampli FI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Benefits and Perks * Competitive pay plus 401(k) with employer match * Medical, dental, vision, and life insurance * Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options * Tuition Reimbursement * Paid time off, company holidays, and parental leave * Employee Assistance Program * Hybrid work environment with flexible hours * Onsite perks including gym access and snacks * Employee recognition programs celebrating milestones and achievements * Growth opportunities within a supportive, team-oriented environment ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Customer Care Associate earn 19.17 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Weekly Hours: 40 Time Type: Regular Location: Chicago, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-93192 Date posted 12/10/2025 Apply now Save role Share * Facebook * X * LinkedIn * Email