Dispatcher jobs at EquipmentShare

Title: TMO Dispatcher Pay Rate: $20 - $25 per hour Employment Type: Full-Time Schedule: 8-hour, 10-hour, and 12-hour shifts available Due to the nature of the EMS industry, we operate 24 hours a day, 7 days a week. TMO Dispatchers may be asked to work days, nights, weekends, and holidays as needed. Benefits: Sign-on Bonuses for Full-Time new hires of up to $3,000. Referral Bonus when recommending a full-time candidate that is hired of up to $1,500. 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees. About Ambulnz by DocGo: Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Call Management: Handle a high volume of incoming calls, prioritize, and dispatch calls using the CAD system Resource Coordination: Determine the appropriate level of care and coordinate transport activities with field EMTs. Coordinate daily operations of the EMS Zone assigned. Customer Service: Provide courteous, professional service to medical facilities, the public, and fellow EMS staff Trip Assignment: Assign trips to the appropriate resources based on need and availability Billing Support: Collect patient billing information and ensure accurate documentation of prebilling activities Training & Mentorship: Mentor new hires and provide guidance to staff in the absence of a supervisor or manager Team Support: Act as a resource for colleagues and assist with operational needs Oversees compliant Call Taking, Dispatch and Pre-Billing functions for the assigned shifts Perform other duties as required/assigned. Requirements: High School Diploma or GED Strong verbal and written communication skills Excellent interpersonal and teamwork skills Ability to multitask and prioritize tasks effectively Ability to work both independently and collaboratively in a team environment Preferred Qualifications: NIMS IS 100, 200, 700, 800 (must be willing to obtain, if hired) Transportation dispatch experience preferred (EMS dispatch preferred) Strong geographical knowledge of service areas Ability to remain calm and composed in high-pressure situations Proficiency in typing (40-45 WPM) and data entry Familiarity with computer-aided dispatch (CAD) software EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Job Details OKC - Oklahoma City OK - Oklahoma City, OK Full Time High School $20.00 - $22.00 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Title: Transfer Center Dispatcher Pay Rate: $19 - $22 per hour Employment Type: Full-Time Schedule: 12 hours shifts, Monday - Sunday, rotating schedule 11:00 a.m. - 11:00 p.m. (1100 - 2300) Weekend availability is required Benefits: Sign-on Bonuses for Full-Time new hires of up to $3,000. Referral Bonus when recommending a full-time candidate that is hired of up to $1,500. 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees. About Ambulnz by DocGo: Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Call Management: Handle high-volume intake calls, prioritize, and dispatch using CAD systems Resource Coordination: Determine the appropriate level of care and coordinate transport activities with field EMTs Customer Service: Provide courteous, friendly service to medical facilities, the public, and fellow EMS staff Trip Assignment: Assign trips to the appropriate resources based on needs and availability Billing Support: Collect patient billing information and assist with pre-billing activities. Other tasks as assigned Requirements: High School Diploma / GED Strong verbal and written communication skills Excellent interpersonal and teamwork skills Ability to multitask and prioritize tasks effectively Ability to work both independently and collaboratively in a team setting Preferred Qualifications: 1-2 years of transportation dispatch experience (EMS dispatch preferred) Emergency Medical Technician - EMT experience Strong geographical knowledge of service areas Ability to remain calm and composed in high-pressure situations Proficiency in typing (40-45 WPM) and data entry experience Familiarity with computer-aided dispatch (CAD) software EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Job Details PHX - Phoenix AZ - Phoenix, AZ Full Time High School $17.00 - $23.00 Hourly None DayDescription Warehouse Location: 7375 W Buckeye Rd Building 3, Suite 160, Phoenix, AZ 85043 Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required Qualifications Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Job Details Kirkland, WA None $18.00 - $21.00 Hourly None DispatcherDescription Join Augment and Help Keep America's Waste Trucks Moving At Augment Human Resource Services, we provide high-volume staffing solutions for the waste, recycling, and environmental services industry. Our people power the daily operations that keep neighborhoods clean and communities running. We're hiring a Dispatcher to coordinate daily route operations for drivers servicing residential, commercial, and industrial waste accounts. In this critical role, you'll be the communication hub between drivers, supervisors, and customers-making sure service runs safely, efficiently, and on time. What You'll Do As a Dispatcher, you'll play a vital role in managing the logistics behind waste collection. You'll schedule drivers, monitor routes, respond to issues in real-time, and support both field operations and customer service teams. Key Responsibilities: Dispatch drivers to assigned routes and monitor real-time progress to ensure service completion. Adjust schedules and routes as needed to accommodate staffing levels, equipment availability, and service priorities. Act as the main point of contact for drivers throughout the day; communicate route changes, delays, or safety concerns. Track and input route data into dispatching systems or software. Respond to service inquiries, customer complaints, or missed pickups by coordinating corrective action with drivers and supervisors. Maintain accurate logs of driver hours, service incidents, and daily activities. Communicate with maintenance and operations teams regarding equipment status or breakdowns. Ensure compliance with DOT regulations and company safety policies Qualifications What You Bring to the Table Experience: 1+ year of experience in dispatch, routing, or logistics preferred-waste industry experience is a strong plus. Skills: Strong communication and coordination skills. Ability to multi-task and work in a fast-paced environment. Familiar with dispatching software, GPS tracking tools, or routing platforms. Problem-solving mindset and ability to make decisions under pressure. Requirements: High school diploma or GED required. Must pass a background check and drug screen. Bilingual (English/Spanish) a plus but not required. Why Work with Augment? Weekly pay and consistent full-time hours Work with nationally recognized waste & recycling companies Career growth in a stable, essential industry Hands-on support from a dedicated staffing team Help keep critical services running in your community Apply Now - Be the Voice Behind the Fleet If you're organized, quick-thinking, and ready to take charge of the day-to-day operations that keep waste moving, Augment wants you on our team. Apply today to get started.

Job Details SEA - Seattle WA - Kent, WA Full Time High School $18.00 - $21.00 Hourly None Graveyard TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships. We're looking for a Dispatcher who thrives in a fast-paced, logistics-driven environment, excels at coordinating moving parts, and is committed to delivering seamless service and smart solutions that keep operations running smoothly. Why RelaDyne? * Competitive pay & full benefits (medical, dental, vision, life, disability, 401k + match, HSA) * Generous PTO & sick time * Career growth with a company that invests in its people Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation. Accountability and Specific Duties: * Supervising drivers, driver safety, and customer service. * Responsible for monitoring inventory at customer locations. * Dispatch drivers to replenish inventory at customer locations. * Review and complete the order process, prepare schedules for all deliveries. * Responsible for implementing Federal, State and local rules and regulations. * Monitor usage and make independent decisions in regards when and where to deliveries, including decisions regarding diverting loads, canceling deliveries and adding deliveries as needed based on market conditions. * Ensure the overall customer experience and service exceeds Company standards. * Plan and assign deliveries to maximize productivity, profitability and customer service. * Anticipate, identify, prioritize and resolve/eliminate problems through effective delivery, planning and scheduling. * Forecast and project needs/deliveries based on recent or prior sales. * Performs load planning activities and coordinates load assignments. * Handle administrative paperwork and computer entry duties. Additional Responsibilities: * Maximize customer service and company profits through effective management of inventories, drivers, trucks, and supply network. * Dispatch Software Experience (Prefer SmartLogix) * Experience or knowledge of inventory management tools. Knowledge, Skills and Abilities: * Dispatching experience in a distribution, logistics, or field service environment preferred, but not required * Strong ability to multi-task. * Strong communication skills * Maximize customer service and company profits through effective management of inventories, drivers, trucks, and supply network. * Demonstrates effective problem solving/analytical skills and pays attention to details. * Well organized and strong time management skills. * Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment. Competencies: * Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions. * Project Management - Establishing courses of action for self and others to ensure that work is completed efficiently. * Results Driven - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellences. Shows a passion for improving the delivery of services with a commitment to continuous improvement. At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability. Know Your Rights: Workplace Discrimination is Illegal - (click for more information) Equal Opportunity Employer/Disability/Veterans RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.

Job Details MEM - Memphis TN - Memphis, TN Full Time High School $18.00 - $19.00 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Job Details HOU - Houston TX - Houston, TX High School $18.50 - $18.50 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Job Details JAX - Jacksonville FL - Jacksonville, FL Full Time High School $16.50 - $17.50 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Job Details Lancaster, Tx - Lancaster, TX High School $19.00 - $19.00 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Job Title: Ready Mix Dispatcher Location: Baton Rouge, LA Company: HRM Concrete About Us: HRM Concrete is a leading provider of concrete solutions, committed to delivering high-quality products and exceptional service to our customers. We are looking for an organized and detail-oriented Ready Mix Dispatcher to join our team and ensure efficient scheduling and delivery of our concrete products. Job Description: As a Ready Mix Dispatcher at HRM Concrete, you will be responsible for coordinating the scheduling and dispatching of ready mix trucks to various job sites. This position requires excellent communication skills, the ability to multitask, and a strong understanding of logistics and customer service. Key Responsibilities: Schedule and dispatch ready mix trucks to ensure timely delivery of concrete to job sites. Communicate with drivers, customers, and plant personnel to coordinate delivery schedules. Monitor and adjust schedules based on traffic, weather, and job site conditions. Maintain accurate records of deliveries, driver logs, and job site information. Address and resolve customer inquiries and issues in a professional and timely manner. Ensure compliance with all safety regulations and company policies. Perform routine checks on delivery status and driver performance. Collaborate with the sales team to meet customer needs and expectations. Qualifications: High school diploma or equivalent; additional education or training in logistics or related field is a plus. Minimum of 2 years of experience in dispatching, preferably in the concrete or construction industry. Strong organizational and multitasking skills. Excellent communication and customer service skills. Proficiency with dispatching software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle stressful situations. Knowledge of local geography and traffic patterns. Ability to work flexible hours, including early mornings, late evenings, and weekends as needed. Benefits: Competitive pay Health, Dental, Vision, and 401K insurance after 60 days Accrued vacation and sick time Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day HRM Concrete is an Equal Opportunity Employer.

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Dispatch Representative No experience necessary- we will train Customer Service Professionals eager to learn! As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company's financial goals. Dispatch Responsibilities Schedule and coordinate all booked calls. Monitor calls in unassigned. Evaluate booked calls and assign the best technician to each service appointment. Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians' performances. Meet daily revenue goals by prioritizing the most urgent and profitable calls. Relay accurate information to technicians, ensuing proficient, quality customer experiences; including any special instructions. Update customers throughout the day on the technician's progress. Hold morning briefing on D-board with Service Manager and update throughout the day. Including: Number of Calls on D-board. Opportunity Calls Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand. Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. Working with the Service Manager, develop contingency plans for busy times. Debrief Service Technicians after completion of each call. Follow up - respond to all messages left through on call answering service. Forecast workload for 2 - 3 days out review with Service Manager. Contact customers with a “Parts Pending” status as parts are received for scheduling. Update customer files as information is received from installation or service. Take incoming customer calls during times of high volume or coverage purposes. Other duties as assigned. Requirements Proven track record in customer service or dispatch. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Passionate about ABC Company and loves the brand. Ability to build trust, diffuse conflict and hold others accountable. Bachelor degree or equivalent is a plus. Engaging personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. Highly motivated, flexible and great attitude on life. Advanced customer service skills. Ability to multi-task Flexible schedule must be able to work second shift

SORSEN is a premier provider of security services, including security guard operations, mobile patrol, corporate security, and special event staffing. Our core mission is to safeguard the lives, privacy, assets, and property of our clients. As a member of our team, you will play a critical role in maintaining a safe and secure environment, with opportunities to advance your career within the security industry. Our organization prides itself on professionalism, integrity, and operational excellence. With a focus on proactive risk management and rapid incident response, we serve as a trusted security partner to property owners, businesses, and community stakeholders. As we continue to expand our operations, we seek highly motivated and dependable team members who share our commitment to safety, accountability, and superior client service. Job Description We are actively seeking a detail-oriented, calm-under-pressure Security Operations Dispatcher to join our dispatch team. This critical role serves as the central point of coordination for all field operations, responsible for monitoring security systems, dispatching personnel, and ensuring seamless communication between clients, field personnel, and emergency services. Key Responsibilities: Alarm Monitoring & Emergency Dispatch: Monitor and respond to multiple alarm and surveillance systems in real-time. Verify alarms, determine priority levels, and dispatch appropriate security personnel. Coordinate with emergency responders when required. Incident Documentation & Reporting: Accurately document all incidents, calls, and dispatch activities in the dispatch software system. Maintain detailed shift logs and generate incident reports for internal and client use. Operational Coordination: Oversee shift changes, fill coverage gaps, and coordinate backup responses as needed. Relay critical information during shift turnovers using standardized pass-down procedures. Client & Field Communication: Provide timely, professional updates to clients, property managers, and stakeholders. Maintain clear and courteous communication with field officers and supervisors throughout the shift. Team Collaboration: Work in coordination with fellow dispatchers, supervisors, and managers to ensure operational efficiency. Participate in periodic training, debriefs, and performance evaluations. Shift Coverage: Coverage is required seven days per week, including evenings, overnights, weekends, and holidays. Holidays require mandatory coverage with premium pay. Qualifications Required: High school diploma or equivalent. Proven ability to multitask effectively and remain composed in high-pressure situations. Excellent verbal and written communication skills. Proficiency with dispatch software, computer applications, and multi-line phone systems. Strong attention to detail and organizational skills. Availability for evening, overnight, weekend, and holiday shifts. Reliable transportation and personal phone access. Preferred: Prior experience in security operations, emergency dispatching (police/fire/EMS), or 911 call centers. Familiarity with GPS tracking, CAD systems, and alarm monitoring platforms. Working knowledge of security industry protocols and emergency response procedures. Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent. Additional Information Why Join Our Team? Be part of a high-performing, mission-driven team with a direct impact on public safety and client security. Competitive compensation with shift differentials and performance-based reviews. Opportunities for career advancement within dispatch operations and supervisory roles. Fast-paced, collaborative work environment focused on accountability, professionalism, and operational excellence. Equal Opportunity Employer: SORSEN is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace environment for all employees.

Job Details DFW - Dallas/Fort Worth TX - Grapevine, TX Full Time None None DayDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.

This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$40,528 - $64,790City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Effective 10/05/24 * Effective 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

Essential Job Functions Ensure execution of daily operations within the department Review & audit drivers logs and inspections Work closely with Safety & Compliance Accountable for production, supervision and discipline of employees Monitor and evaluate employees based on goals and standards Enforce policy and procedure compliance Coordinate with other departments within the company Respond to & solve problems Train employees on job specific duties Make suggestions and show initiative for process improvements Effectively communicate with drivers, clients, vendors and employees Assist Operations Manager with planning and budget process. Other duties as assigned. Other Skills & Abilities Problem solving- identifies and resolves problems in a timely manner Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness. Physical Requirements Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components. Sitting for extended periods of time Walking within the warehouse and inspecting freight Vision abilities required by this job include close vision and the ability to adjust focus. Education & Experience High school diploma or GED Required Four years industry experience required. Two years supervisory required. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: *************************** Company benefits are contingent upon meeting eligibility requirements and plan conditions.

As a member of the Services team in Operations, the Service Coordinator/Dispatcher functions as the first line of support for Premise One clients, working within the Service team as a responder, resource planner, and communicator who brokers assistance for various clients in multiple US time zones. This position requires a general understanding of the troubleshooting, service, and repair of surveillance, access control, and audio/visual systems and associated technologies, or similar experience with service dispatch in other technical fields.Primary Duties include: Functions as a first-line responder for service teams, receiving and triaging service tickets from internal and external clients through calls, emails, or Company ticket systems. Planning and organizing of Service Technician and/or Engineering visits to sites within challenging service level agreements (SLAs) requirements. Deployment of resources to sites or engaging with Service or Engineering teams for remote troubleshooting and resolution. Proactively manages service tickets and ticket queues, from initial opening to full completion and documentation of work, ensuring customer satisfaction. Accurately records and logs interactions with clients and/or contractors for each service ticket to enable the information to be easily downloadable for creating reports for management. Consistent and continual communication with clients ensuring all relevant contacts is kept fully up to date on the status of service tickets. Communicating with internal resources or local contractors requesting their attendance to site and ensuring they are equipped with all the information to help them to resolve any issue during the first visit. Managing the update of staff and resource calendars daily Planning, scheduling, and managing Preventative Maintenance activities for multiple Clients. Taking part in daily handoff calls for inbound Service Accounts Weekly Client calls - professionally presenting open ticket reports to clients during weekly client meetings. Taking part in weekly meetings with your manager to review ongoing service calls. Present weekly reports and metrics to management providing status updates of all ongoing service calls - in particular, proactively resolving problems ahead of time. Ensure data integrity is maintained on all tools and systems. The ability to understand and process service billing requirements. Other duties as assigned. Other Duties Ensure the culture and core values of the company are developed, promoted, and always maintained throughout the Company. Continuously review current processes and practices with the aim of increasing efficiency and customer service. Ensure effective communication between internal and external stakeholders. Establish and maintain metrics to enable continuous improvements and efficiency gains. To attend site meetings as required, representing the company in an effective and professional manner. Take part and sometimes lead initiatives that will enhance company performance. Such other duties as the management may from time to time reasonably require. Qualifications Desirable: previous work in low voltage security services or similar technical service dispatch role Beneficial if you have technical experience/knowledge of a security integration environment. Excellent customer service skills with the demonstrable ability to write and speak English using proper business grammar. Excellent PC skills, Microsoft Office, Outlook, and Excel Experience with high-volume digital ticket or work order systems Strong communication/organizational skills Ability to handle multiple priorities with maximum results. Requirements: Must be willing to work overtime as required by construction/service schedules. On-Call capable for support of 24/7 Client SLAs and/or Emergencies Must be willing to travel up to 20% locally in base city. Computer literate and competent communicator Ability to handle physical workload and lift and carry 50 lbs. Ability to walk, sit, and stand for long periods of time. Must have a clean driving record and current Driver's license. Interaction with Others: Must be able to follow Company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the Company's work force in actions, words and deeds. Experience: 1+ year of related experience and/or training desired. Language Skills: Ability to read and interpret documents, write correspondence, and communicate effectively with others and third parties, preferably, and sometimes exclusively, in English. Mathematical Skills: Competent ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Competent ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Competent ability to define problems, collect data, establish facts, and draw valid conclusions in situations where only limited standardizations exists. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is sometimes loud. Safety: This position is deemed safety-sensitive and drug-free. Anyone considered for this position must adhere to the company's safety policies, manuals, and other documents, including safety-related materials promulgated or required under applicable federal or state law.

About the Opportunity $33.42/hour - $36.83/hour here. ------------------- About the opportunity The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve. Click here to see what it means to be a member of the NUPD family. Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs. Responsibilities Receive emergency and non-emergency telephone calls Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure Enter, update, and retrieve information from a variety of computer systems Disseminate mass emergency notification alerts when necessary Monitor radio traffic, security alarms, fire alarms, and video security cameras Provide referral services and victim resources Undergo initial training and maintain knowledge through continuing education Other duties as assigned Qualifications Mandatory Job Requirements High School Diploma or GED equivalent One or more years of relevant experience A valid U.S. Driver's License CJIS certification within six months of hire APCO certification within six months of hire Candidates must pass a criminal background check Candidates will be subject to a drug test and psychological exam Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification Required Skills Ability to multi-task, prioritize, and quickly synthesize information Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations Excellent verbal and written communication skills Strong computer skills, typing skills, and ability to learn new software Excellent interpersonal skills and ability to work effectively with a wide variety of people Has a professional phone manner and a service mentality Is team and goal oriented Ability to exercise discretion in handling confidential information Work Environment & Physical Demands This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, overtime, and in a state of emergency Requires frequent phone-interactions with people, dealing with regular interruptions, periods of concentrated attention, handling multiple concurrent tasks, frequent deadlines, and the criticality of task success Required to wear department issued uniform while on duty Ability to sit or stand for extended periods of time Preferred Qualifications Former dispatch or law enforcement experience strongly preferred Call-taking experience preferred Experience in a higher education setting preferred Additional Information Selection Process: The selection process includes a computer-based exam as well as an interview process, full background check, and psychological exam. Once initiated, the selection process is expected to take approximately 3 months. If at any point during the selection process a candidate is notified that they are not moving forward, the candidate is encouraged to reapply for a future position. The position will remain open until filled. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Position Type Safety and Security Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Base Pay Rate: $32.76