Multisite Leasing Consultant - Red160
Equity Residential job in Redmond, WA
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership Development Learn more about our Total Wellbeing program here.
What You'll Be Doing:A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residentials brand for a defined set of communities to achieve maximum occupancy and revenue, as well as delivering a remarkable customer experience.
The Multi-site Leasing Consultant spends approximately 60% of his/her time on new sales and tour management, 30% on resident relations and customer service and 10% on leasing administration.
This position will utilize proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, building rapport with prospects and residents and providing a high level of customer service to support resident retention.
This position will report to the Community Manager or Area Sales Manager.
Promotes Equity Residential's brand.
Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.
Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
Completes CRM tasks within the appropriate time frame.
Promotes the communities based on the prospective resident's needs.
Proactively manages the Tour Schedules.
Inspects the community ready product and tour path daily.
Employs effective selling techniques to close the sale.
Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.
Maintains accurate and in-depth knowledge of all aspects of the community.
Supports the community's marketing efforts.
Monitors community trends to prepare for future occupancy needs.
Provides leadership and mentorship to Leasing Consultants.
Assists residents regarding payment and account ledger inquiries.
Communicates effectively with the service and office team, as well as residents.
Maintains market and community knowledge.
Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.
Accurately and efficiently prepares and assists with all leasing documents.
Assist with postings and notifications to the residents when assigned.
Verifies all scheduled move-in files are complete.
Completes all required training in a timely manner.
Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
Represents the Company in a professional manner at all times.
What You'll Need To Thrive:Sales and Customer Service experience is preferred.
High School diploma or equivalent.
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.
g.
, car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills.
Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications.
Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc.
to various locations throughout the office/facility.
May be required to climb stairs depending on the property structure.
Salary: $23.
51 - $28.
74 per hour Employees are eligible for overtime pay and performance incentives.
Bonus Qualifications:Experience in leasing or property management College degree or coursework
Auto-ApplyMultisite Maintenance Technician - Rianna
Equity Residential job in Seattle, WA
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here.
What You'll Be Doing:Under the general direction of the General Service Director or Service Manager the Multisite Maintenance Technician supports maintenance efforts of two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service and personal attention.
The Multisite Maintenance Technician responds to resident service requests, completes make-ready work, and common area maintenance and is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.
Prepares all market-ready apartments.
Responds to resident service requests and concerns in a timely manner.
Performs various maintenance functions.
Maintains grounds and common areas and keeps them free of trash, debris and if applicable, snow.
Performs on-call emergency service as required.
Performs special maintenance projects as assigned.
Reports any maintenance concerns for repairs to the Service Manager.
Performs scheduled maintenance program.
Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
Attends and participates in training programs as required.
Represents the Company in a professional manner at all times.
Performs other duties as assigned.
What You'll Need To Thrive:Hands-on general service maintenance experience required.
Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred.
High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.
g.
, car, golf cart) during their workday and/or as part of their role.
Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Must be able to work any assigned shift, including weekends.
Shifts may change according to business needs.
Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job.
The device must have updated software and must be password-protected and compliant with in-house security systems and operations software.
A telephone number where you can be reached after-hours must be provided to your manager.
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling,shoveling, crouching, lifting and handling of materials.
Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.
Bonus Qualifications:Trade school certification/diploma EPA Section 608 Type I, Type II or Universal certification preferred Residential or commercial property management, hospitality, or retail experience preferred Salary: $23.
82 - $29.
12 per hour Employees are eligible for overtime pay and performance incentives.
Auto-ApplyGroundskeeper - Bella Vista
Renton, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Bella Vista has an immediate opening for an entry level Groundskeeper! Our team members are high performers that care about customer service and exceed expectations. The Groundskeeper plays a critical role in our success.
Bella Vista is a 182 unit garden style community located along Lake Washington in Renton. With meticulously landscaped grounds and beautifully designed amenities, these spacious apartments and townhomes are built to showcase the beauty of the PNW.
Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Maintain & inspect community spaces as well as the entrances & exits throughout the day maintaining cleanliness
* Remove debris and clean outdoor areas
* Work with property team to remove trash and remaining items from vacant apartments prior to starting the make-ready process
* Pull out and in trash and recycle containers on a weekly basis per trash/recycle scheduled pickup days
* Maintain sanitation in trash rooms
* Distribute notices and communication to residents as needed
What we are looking for
* Previous groundskeeping experience is preferred
* Ability to lift up to 50lbs without assistance
* Ability to work outside in different elements
* Excellent communication skills: ability to read, write and communicate effectively
* Knowledgeable in safe use of hand tools, power tools, and mechanical equipment
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
Essential Responsibilities:
1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards.
5. Distributes notices and communications to residents as necessary.
6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Required Licenses or Certifications:
* Incumbents must have valid driver's license to operate a golf cart on property.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
*
#LI-CC1
The hourly range for this role is $21.75 - $23.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Concierge - Museum House
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Museum House has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.
Museum House, located in the First Hill Neighborhood, features extensive amenities, including rotating art installations and a rooftop pool. The community consists of two towers, with studios, 1, 2, and 3 bedroom homes that were sustainably designed to contribute to one of the largest decarbonization projects in North America.
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
What we are looking for
* Excellent customer service and someone who can interact with a diverse group of people
* Professional in dress & communication skills
* Strong organizational skills with high attention to detail
* Knowledge about the neighborhood to assist residents and guests
* Proficiency in using computers, internet, and basic software
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
Essential Responsiblities:
* Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
* Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
* Assists the community team with scheduling, planning and organizing resident activities and programs.
* Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-CC1
The hourly range for this position is $22.00 - $28.50.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Summer Development Associate (Masters level)
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
The Development Summer Associate will join Greystar's Development team for the summer, gaining hands-on experience across the full lifecycle of multifamily and mixed-use projects - from site acquisition and design through construction, capitalization, and stabilization. This role offers exposure to multiple disciplines within real estate development, providing a comprehensive understanding of how Greystar delivers best-in-class communities across diverse markets.
JOB DESCRIPTION
Key Responsibilities
* Support development directors on active projects through financial analysis, due diligence, and market research.
* Assist in underwriting and evaluating new development opportunities, including preparation of investment memoranda and presentation materials for internal review.
* Analyze project budgets, schedules, and pro formas to support decision-making throughout the development process.
* Participate in design coordination and entitlement efforts, interfacing with architects, consultants, and local agencies.
* Collaborate with construction management, investment, and operations teams to ensure alignment across project stages.
* Prepare materials for senior management and investment committee meetings.
* Conduct research on local market dynamics, construction costs, and capital trends to inform development strategy.
Qualifications
* Current MBA or Master's student (Class of 2027) with a focus in Real Estate, Finance, Architecture, or Construction Management.
* 3-5+ years of prior professional experience in real estate development, project management, construction, or related fields.
* Strong quantitative and analytical skills with proficiency in Excel, Word, and PowerPoint; experience with development modeling preferred.
* Excellent written and verbal communication skills with the ability to clearly convey complex ideas.
* Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
* Collaborative, proactive, and intellectually curious team player.
Learning Outcomes
* Develop a comprehensive understanding of the development lifecycle, including acquisition, entitlement, design, construction, and lease-up.
* Gain experience analyzing and structuring real estate development projects from both a financial and operational perspective.
* Build technical skills in financial modeling, project budgeting, and market evaluation.
* Deepen understanding of how Greystar integrates development, investment, and operations to create long-term value.
Program Features
* Exposure to end-to-end development processes across Greystar's national and regional platforms.
* Mentorship and networking opportunities with senior development and investment leaders.
* Participation in professional development sessions focused on real estate fundamentals and leadership.
* Opportunity to contribute to impactful, real-world projects within Greystar's Development team.
Program Dates: June 1, 2026 - August 7, 2026
Salary Range: $3,500.00-4,500.00/bi-weekly
#LI-AM1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Temporary Team Members*:
* Employee Assistance Program
* Paid sick time
* For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Sr Service Supervisor- Vue25 and Albers Mill
Tacoma, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Vue25 and Albers Mill are proudly owned by ColRich, a family-owned real estate, development, and investment firm. Their focus is to reposition older assets, and offer well designed, affordable, and service centric workforce housing.
Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality as well as meeting budgeted financial and operational goals.
JOB DESCRIPTION
* Manages the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements.
* Oversees the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines.
* Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections.
* Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced. Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-CC1
The hourly range for this position is $38.00 - $44.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
Community Relations Representative
Seattle, WA job
CitySeattleStateWashingtonJob LocationPNW 194 ExpoPosition TypeRegular
The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.
WHAT YOU WILL DO:
Serve as the primary in person contact for residents.
Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system.
Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in.
Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in.
Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards.
Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations.
Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility.
Assist in organizing and participating in occasional resident events across the property portfolio.
Handle confidential resident and property information with discretion and professionalism.
Occasional notice posting across the property portfolio.
Perform other duties and special projects assigned to support community operations and resident satisfaction.
Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards.
Other in person duties and special projects, as assigned.
Regular, consistent and timely in person attendance.
WHAT YOU WILL NEED:
High school diploma or equivalent required. College degree preferred.
One year of experience in a customer service environment preferred.
Commitment to providing exceptional customer service and a desire to help people.
Strong organizational and time management skills to handle multiple responsibilities effectively.
Ability to work independently and collaboratively in a centralized, high-volume hub environment.
Must work on-site in the office five days per week.
Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
Ability to read, write, speak, and understand English.
Capability to utilize a personal smart device for apps related to property operations and communication.
WHAT THE JOB REQUIRES:
Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.
Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.
Regular, consistent, and timely attendance required.
This role requires a five-day workweek that will likely include weekend coverage. Work is primarily performed at an Essex office location, involving extended periods of sitting at a desk or workstation, with the occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time.
Involves the use of standard office equipment such as computers, phones, and printers.
Availability to work a flexible schedule, including weekends.
Travel required for occasional meetings, training, community visits.
WHAT YOU WILL BRING TO THE TABLE:
Ability to collaborate with coworkers in person and virtually to achieve customer goals.
Ability to comprehend, analyze, and interpret documents.
Ability to solve problems involving several options in situations.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.
Highly organized and demonstrated project management skills.
Ability to exercise initiative.
Ability to meet all job requirements and assignments.
#LI-OnsiteAll full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $23.08 - $32.69 per hour. New hires generally start between $23.08 - $28.37 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.
Auto-ApplySales & Lifestyle Consultant - Mariblu Southcenter 55+
Tukwila, WA job
Job Responsibilities ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
The Sales & Lifestyle Consultant is responsible for achieving the community's occupancy, revenue, and resident retention goals through a combination of sales, marketing, leasing, and lifestyle programming. This hybrid role executes the full sales cycle-from prospecting, touring, and move-ins to renewals-while also creating, coordinating, and implementing engaging social, wellness, and cultural activities that enhance the resident experience. By blending strong relationship-building skills with creative event planning, the Sales & Lifestyle Consultant plays a key role in both attracting new residents and ensuring long-term satisfaction for current residents.
JOB DESCRIPTION
Sales & Leasing:
* Perform all sales activities to achieve occupancy and revenue goals, including greeting and qualifying prospects, conducting property tours, and showcasing apartment homes.
* Manage the leasing process: process applications, conduct screenings, prepare leases and move-in packages, and coordinate smooth move-ins.
* Maintain up-to-date prospect data in CRM systems (Entrata, Hyly), track leasing activities, and document all follow-up communications.
* Monitor market conditions and competitor offerings; assist in developing marketing strategies, specials, and outreach programs.
* Execute prospect follow-up through calls, emails, thank-you notes, and creative delivery items to convert leads to leases.
* Ensure show units, amenities, and tour paths meet company standards for cleanliness, presentation, and appeal.
* Support the lease renewal process, including sending renewal notices, meeting with residents, and finalizing renewal documents.
Lifestyle & Resident Engagement:
* Plan, coordinate, and execute a variety of daily social, cultural, and wellness activities and events (2-5 per day, 7 days a week), including setup, breakdown, and procurement of necessary supplies.
* Maintain a monthly event calendar, community newsletter, and marketing materials for activities.
* Create resident profiles to tailor events to community interests; coordinate and manage a resident volunteer program.
* Photograph events and residents for marketing use across print and digital platforms.
* Build partnerships with local businesses and organizations to enhance programming, secure sponsorships, and add value to resident experiences.
* Arrange and manage transportation for off-site excursions (if applicable).
* Maintain confidentiality and foster positive relationships with all residents.
Move-In Experience & New Resident Support
* Welcome and assist residents on move-in day, delivering welcome gifts and ensuring a positive transition.
* Coordinate unit readiness, moving services, furniture measurements, and placement assistance.
* Prepare and distribute move-in paperwork and resident folders to appropriate personnel.
Marketing & Outreach
* Organize and maintain marketing materials, sales collateral, and outreach packets.
* Participate in community networking events, local associations, and outreach initiatives to generate new leads.
* Leverage internet marketing tools (Facebook, Instagram, Hyly, email, community website) to drive traffic and interest.
Administrative & Reporting
* Prepare daily and weekly reports on tours, move-ins/move-outs, and available inventory.
* Assist with budget preparation for activities and manage expenses to budget.
* Complete corporate reporting requirements in a timely and accurate manner.
#LI-AW1
The hourly range for this position is $24.00 - $26.00 in addition to an owner approved bonus structure.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Apply Now Save Job Job saved
Temporary Community Manager - Alexan Woodinville
Woodinville, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This is a temporary position to cover a leave of absence January 2026 through April 2026 with opportunity to interview and identify a permanent position with Greystar upon successful completion of this assignment. Prior lease-up management experience is required for this position.
Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
JOB DESCRIPTION
* Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
* Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
* Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
* Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
* Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests.
* Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
* Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-JW
The annual range for this role is $105,000.00 - $110,000.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
CityBellevueStateWashingtonJob LocationPNW 069 Foothill CommonsPosition TypeRegular
The Porter is responsible for maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties in to assist preserving the asset and to provide a quality living environment for the residents.
WHAT YOU WILL DO:
Maintain the cleanliness of the property's exterior areas, including sidewalks, parking lots, courtyards, and landscaping. Including but not limited to sweeping, blowing, picking up trash, pet waste and remove debris from all common areas, ensuring a tidy and well-kept appearance.
Clean and maintain all common areas, including lobbies, hallways, stairwells, laundry rooms, fitness centers, and restrooms. Ensure that common areas are stocked with necessary supplies, such as toilet paper, soap, and paper towels. Clean windows, doors, and other glass surfaces to maintain a polished appearance.
Report any maintenance issues or safety hazards observed during duties to the Maintenance Supervisor, Community Manager or General Operations Manager.
Ensure that all trash receptacles on the property are emptied regularly and that the surrounding areas are clean. Assist with the removal of bulk trash items from common areas or around dumpsters and ensure that recycling procedures are followed.
Interact with residents and visitors in a friendly and professional manner, addressing any concerns or directing them to the appropriate staff member. Provide assistance to residents when needed, such as helping with carrying items or providing directions around the property.
Perform seasonal tasks, such as snow and ice removal, leaf blowing, or pressure washing exterior surfaces.
Follow all safety procedures and guidelines while performing duties, including the proper use of personal protective equipment (PPE). Report any safety hazards or potential risks to the Maintenance Supervisor, Community Manager or General Operations Manager immediately.
Other duties and tasks may be assigned as needed, in addition to those listed above.
WHAT YOU WILL NEED:
High school diploma or GED equivalent.
Some custodial or general maintenance experience preferred.
Ability to utilize a personal smart device for apps related to property operations and communication. Comfortable with basic computer tasks, including using Microsoft Office programs like Outlook emails.
Ability to read, write, and speak English.
WHAT THE JOB REQUIRES:
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary.
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.
Occasional travel to various locations for meetings, projects, client visits, or on-site work.
WHAT YOU WILL BRING TO THE TABLE:
No formal supervisory responsibilities in this position.
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited judgement to perform routine/recurring tasks
Limited - decisions generally affect own job and rarely affect work of others
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $20.00 - $27.40 per hour. New hires generally start between $20.00 - $23.08 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
Auto-ApplyMaintenance Supervisor
Seattle, WA job
CitySeattleStateWashingtonJob LocationPNW 168 Wharfside PointePosition TypeRegular
The Maintenance Supervisor is responsible for all maintenance aspects of the community's operations and objectives. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Depending on asset size and staffing level, the person in this position may be required to be on-call for after-hours emergencies. This position reports to the Community Manager or General Operations Manager.
WHAT YOU WILL DO:
Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues. Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.
Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Maintain an inventory of tools, equipment, and supplies, and ensure that the maintenance team has what they need to perform their duties.
Obtain quotes for services, recommend vendors, and assist in managing contracts for outsourced work. Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.
Be available for after-hours emergencies, ensuring that critical repairs are handled promptly. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA and other safety regulations and all maintenance equipment and tools are properly maintained and in good working order.
Maintain accurate records of maintenance activities in SightPlan or shared trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
Other duties and tasks may be assigned as needed, in addition to those listed above.
WHAT YOU WILL NEED:
High school diploma or GED equivalent. 3-5+ years of property management industry or related experience.
HVAC and/or CPO license preferred.
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.
Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates.
WHAT THE JOB REQUIRES:
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.
Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.
Occasional travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.
WHAT YOU WILL BRING TO THE TABLE:
Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.
Requires a limited ingenuity and evaluation to perform varied and semi-complex tasks.
Important - decisions have a significant impact on the results of the job sub-function or function.
#LI-OnsiteAll full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $31.25 - $43.75 per hour. New hires generally start between $31.25 - $37.50 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.
Auto-ApplySr. Community Manager - Ascent and Marlowe
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Ascent and Marlowe have an immediate opening for an experienced Sr. Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Sr. Community Manager plays a critical role in our success.
Ascent South Lake Union provides a truly cosmopolitan living experience matched by instant access to the outdoors. Located in the 'new center of Seattle', this 251-unit luxury high rise community is inspired by the merging of modernity and nature.
Marlowe embodies nostalgia and eco-friendliness. Located in the desirable South Lake Union neighborhood of Seattle, this 181-unit mid-rise community is easily accessible by public transportation.
Manages the day-to-day operations of 2 assigned properties including managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Manage daily operations of two properties to achieve established budgeted financial and operational goals
* Control expenditures by staying within constraints of the approved budget including maintenance repairs
* Oversee the lease enforcement process by approving prospective resident applications, discounts, and renewals
* Supervises property staff to ensure goals are met; this includes hiring, training and performance management
* Assist in managing the client/owner relationship by providing updates and reporting on the property's performance and responding to owner requests as needed
What we are looking for
* Previous property management experience is required, fee management preferred
* Proven supervisory skills to hire, lead, direct, and evaluate team members
* Proficient in MS Office Suite and Yardi/OneSite software
* Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
* Excellent communication skills: ability to read, write and communicate effectively
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
* Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
* Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
* Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
* Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
* Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property maintenance team members comply with the Company's standards with respect to responding and completing resident service requests.
* Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
* Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.
#LI-CC1
The annual range for this position is $106,000-$116,000.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
Assistant Project Manager
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Supports the Project Manager in overseeing the on-time completion of larger and more expansive new development projects by planning and coordinating all construction-related activities, managing project-related costs and budgets, and providing ongoing communication and progress reports to the equity partners, executives, and other key business leaders.
JOB DESCRIPTION
Essential Responsibilities:
* Participates in the activities associated with expansive development and large construction projects by reviewing project specifications, blueprints, and building plans, supervising the construction site personnel and contractors, inspecting and approving completed work, managing the project budget and expenses, and ensuring compliance with all safety, code, and construction-related codes.
* Participates in project planning meetings, reviews and provides input into the project's scope of work and specifications, and the timeline and construction schedule to ensure an on-time and on-budget project completion.
* Reviews bids and proposals from contractors and sub-contractors, develops, negotiates, and approves contracts, and provides for the acquisition of materials, supplies, and other service providers required to complete the project.
* Reviews and recommends change orders or amendments to the specifications, blueprints, and plans when appropriate, and ensures related documents and budgets are amended as needed to reflect changes to the project specifications.
* Monitors work at the construction site, makes routine quality control inspections for compliance to code and safety standards, troubleshoots and resolves issues that may affect the construction schedule, and appropriately surfaces concerns to key business leaders when required.
* Communicates with key business leaders to provide updates on the status of projects, surface and address concerns, and plan specific actions as needed to ensure the on-time and on-budget completion of the projects.
* Conducts project site inspections as needed to monitor progress and support project-assigned team members, steps in as needed to address and resolve issues and problems, and recommends, approves, and implements modifications to the project plans, schedule, staffing, or budget as needed.
* Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Qualifications:
* Minimum 3 years of experience working on 2+ ground up construction projects.
* Strong organizational, time management and project management skills in order to effectively track, report and manage multiple projects and priorities where meeting deadlines is critical.
* Demonstrated ability to communicate effectively and work in a team environment with a wide variety of people, including owners, architects, subcontractors and business leaders.
* Critical thinker and self-starter capable of accomplishing a task with limited guidance and supervision.
#LI-RF1
The salary range for this position is $106,000- $132,000.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Product Manager, Enterprise Product
Seattle, WA job
CityBellevueStateWashingtonJob LocationBellevue Regional OfficePosition TypeRegular
The Product Manager, Enterprise Product plays a pivotal role in shaping the technology ecosystem that powers Essex's operational excellence. This role provides the strategic guidance, evaluation, implementation, and deployment of property management and corporate systems and processes. The Product Manager will provide ongoing system ownership in collaboration with the Enterprise Product Director and team by ensuring that consistent practices are used to maintain the integrity of the systems, policies & procedures. The Product Manager will work with Service Desk delivery teams to fully train and document all necessary steps for Essex associate support of systems and applications. This role will regularly collaborate with the Product Support team and will often serve as a point person for escalation of product related issues. The Product Manager is responsible for guiding the consistent use of applications and systems and will ensure the effective delivery of products and services to meet all Essex associates' needs.
This role is part of the Enterprise Applications team which is part of the larger Essex Technology team. The Essex Technology team is a group of passionate technologists dedicated to collaborating with each other while supporting and driving Essex to a tech-forward future.
WHAT YOU WILL DO:
Work closely with business and technical subject matter experts to gather requirements as well as identify, evaluate and select feasible solutions.
Continuously assess processes to make ongoing improvements to how Essex develops, communicates and delivers projects to the company.
Develop extensive working knowledge of applications regularly used by on-site and corporate associates.
Manage vendor relations with new and existing vendors supplying technology solutions, ensuring strong performance, aligned expectations, and successful delivery of solutions.
Assist management with identifying and developing property related and corporate document management processes, as they relate to associated applications.
Create comprehensive support materials and train Service Desk analysts, as needed.
Develop and maintain training materials and schedules, when needed.
Deliver training programs virtually and on-site, as needed.
Coordinate with operations to test and deploy new applications, features, and functionality.
Troubleshoot application related issues reported by customers and provide support and training solutions via phone, email, or web support.
Establish, monitor, and continuously refine technology best practices in collaboration with key stakeholders across the business.
Perform additional responsibilities as required to support the evolving needs of the Enterprise Applications team.
WHAT YOU WILL NEED:
Bachelor's degree in Computer Science, Engineering, Information Systems or a related field preferred.
5+ years of Product Management experience, with a proven track record of driving successful product lifecycle execution.
Multi-family housing industry experience required, with deep familiarity in the operational needs of on-site and corporate teams.
Hands-on experience with Yardi, OnSite, and other multi-family technology platforms supporting prospect management, resident lifecycle activities, and on-site operational workflows.
Proficiency in business analytics and data interpretation to support informed decision-making; advanced analysis skills are preferred.
WHAT THE JOB REQUIRES:
Demonstrated ability to diagnose, troubleshoot, and resolve software-related issues to enhance system performance and user adoption.
Expertise in evaluating business requirements and aligning them with scalable, fit-for-purpose application solutions.
Strong capability in identifying implementation risks, developing mitigation strategies, and ensuring successful change enablement.
Ability to translate complex technical concepts into clear, accessible language for diverse audiences across the organization.
Proven experience delivering effective classroom and virtual training programs that drive proficiency and engagement.
Exceptional customer service acumen and strong interpersonal skills, with the ability to build rapport and influence cross-functional partners.
Requires the ability to work Monday through Friday. The position includes in-person work requirements consistent with the hybrid policy located at Essex's corporate office in Irvine (CA), Bellevue (WA), Woodland Hills (CA), or San Mateo (CA). The hybrid policy is subject to change at Essex's sole discretion.
WHAT YOU WILL BRING TO THE TABLE:
A collaborative mindset with the ability to provide informal leadership, offering technical guidance, training and coaching to peers.
Exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally across diverse audiences.
Strong organizational and analytical capabilities that enable timely, reliable, and service-focused support to stakeholders at all levels.
The capacity to interpret complex information, analyze multifaceted scenarios, and develop practical, data-informed solutions in environments with multiple pathways and decision points.
Sound judgment and the ability to make informed decisions grounded in established procedures, organizational priorities, and business objectives to consistently meet deadlines and drive results.
#LI-AA1
#LI-Hybrid
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $91,000.00 - $136,000.00 per year. New hires generally start between $91,000.00 - $114,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.
Auto-ApplyMaintenance Technician
Kirkland, WA job
The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Community Manager, General Operations Manager or Maintenance Supervisor.
What You Will Do
Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures. Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.
Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items. Ensure that all units meet the community's standards for cleanliness and functionality before new residents move in.
Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs. Implement and follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs.
Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures. Be available for on-call duty as required, including evenings, weekends, and holidays.
Ensure that all work is performed in accordance with safety regulations, building codes and report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.
Maintain an adequate supply of tools, equipment, materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.
Complete work orders and other required documentation in a timely and accurate manner while maintaining SightPlan or tracker records of maintenance work, inspections, and repairs.
Other duties and tasks may be assigned as needed, in addition to those listed above.
What You Will Need
High school diploma or GED equivalent. 2+ years of property management industry or related experience.
HVAC and/or CPO license preferred.
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.
Ability to read, write, and speak English. Proven organizational and time management skills.
What The Job Requires
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.
This role requires a five-day onsite workweek that likely includes weekend coverage. This position must be available to be “on-call” when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties.
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.
Occasional travel to various locations for meetings, projects, client visits, or on-site work.
What You Will Bring To The Table
No formal supervisory responsibilities in this position.
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited ingenuity and evaluation to perform varied and semi complex tasks.
Moderate - decisions generally affect own job and results of own job area.
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $21.15 - $30.29 per hour. New hires generally start between $21.15 - $25.96 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
Assistant Community Manager - Cypress
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Cypress has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.
Designed to nurture the natural, Cypress boasts beautiful rooftop views and natural modern design in this 237 unit mid-rise building. Centrally located in the Yesler neighborhood of Seattle, making your commute a breeze.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Schedule: Monday-Friday
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
* Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
* Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
* Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
* Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
* Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for
* Previous property management experience is required, fee management preferred
* Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
* Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
* Excellent communication skills: ability to read, write and communicate effectively
* High level of professionalism in both manner and dress
* A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
#LI-KL
The hourly range for this position is $24.00 - $29.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Concierge - Viktoria
Seattle, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Viktoria has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.
Viktoria is a 25-story luxury high rise in the Belltown neighborhood of Seattle. This 249-unit community boasts incredible views from their rooftop terrace, and houses an impressive team committed to providing amazing service for their residents.
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
JOB DESCRIPTION
* In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
What we are looking for
* Excellent customer service and someone who can interact with a diverse group of people
* Professional in dress & communication skills
* Strong organizational skills with high attention to detail
* Knowledge about the neighborhood to assist residents and guests
* Proficiency in using computers, internet, and basic software
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
* Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
* Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
* Assists the community team with scheduling, planning and organizing resident activities and programs.
* Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-CC1
The hourly range for this position is $22.00 - $24.25.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Community Relations Representative
Seattle, WA job
City Bothell State Washington Type Regular The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.
WHAT YOU WILL DO:
* Serve as the primary in person contact for residents.
* Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system.
* Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in.
* Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in.
* Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards.
* Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations.
* Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility.
* Assist in organizing and participating in occasional resident events across the property portfolio.
* Handle confidential resident and property information with discretion and professionalism.
* Occasional notice posting across the property portfolio.
* Perform other duties and special projects assigned to support community operations and resident satisfaction.
* Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards.
* Other in person duties and special projects, as assigned.
* Regular, consistent and timely in person attendance.
WHAT YOU WILL NEED:
* High school diploma or equivalent required. College degree preferred.
* One year of experience in a customer service environment preferred.
* Commitment to providing exceptional customer service and a desire to help people.
* Strong organizational and time management skills to handle multiple responsibilities effectively.
* Ability to work independently and collaboratively in a centralized, high-volume hub environment.
* Must work on-site in the office five days per week.
* Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
* Ability to read, write, speak, and understand English.
* Capability to utilize a personal smart device for apps related to property operations and communication.
WHAT THE JOB REQUIRES:
* Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.
* Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
* Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.
* Regular, consistent, and timely attendance required.
* This role requires a five-day workweek that will likely include weekend coverage. Work is primarily performed at an Essex office location, involving extended periods of sitting at a desk or workstation, with the regular need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time.
* Involves the use of standard office equipment such as computers, phones, and printers.
* Availability to work a flexible schedule, including weekends.
* Travel required for occasional meetings, training, community visits.
WHAT YOU WILL BRING TO THE TABLE:
* Ability to collaborate with coworkers in person and virtually to achieve customer goals.
* Ability to comprehend, analyze, and interpret documents.
* Ability to solve problems involving several options in situations.
* Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.
* Highly organized and demonstrated project management skills.
* Ability to exercise initiative.
* Ability to meet all job requirements and assignments.
#LI-Onsite
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $23.08 - $32.69 per hour. New hires generally start between $23.08 - $28.37 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.
Auto-ApplyGroundskeeper - The Woodmark
Tacoma, WA job
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
The Woodlands has an immediate opening for an entry level Groundskeeper! Our team members are high performers that care about customer service and exceed expectations. The Groundskeeper plays a critical role in our success.
The Woodmark is conveniently located in South Tacoma, moments from I-5 and Joint Base Lewis-McCord. This 288 unit garden-style community provides residents with modern living spaces at affordable prices.
Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Maintain & inspect community spaces as well as the entrances & exits throughout the day maintaining cleanliness
* Remove debris and clean outdoor areas
* Work with property team to remove trash and remaining items from vacant apartments prior to starting the make-ready process
* Pull out and in trash and recycle containers on a weekly basis per trash/recycle scheduled pickup days
* Maintain sanitation in trash rooms
* Distribute notices and communication to residents as needed
What we are looking for
* Previous groundskeeping experience is preferred
* Ability to lift up to 50lbs without assistance
* Ability to work outside in different elements
* Excellent communication skills: ability to read, write and communicate effectively
* Knowledgeable in safe use of hand tools, power tools, and mechanical equipment
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
#LI-CC1
Essential Responsibilities:
1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards.
5. Distributes notices and communications to residents as necessary.
6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Required Licenses or Certifications:
* Incumbents must have valid driver's license to operate a golf cart on property.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
The hourly rate for this position is $21.75 - $23.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Sr. Maintenance Technician
Seattle, WA job
CityBellevueStateWashingtonJob LocationPNW 069 Foothill CommonsPosition TypeRegular
The Senior Maintenance Technician plays a key role in maintaining the operational excellence of a community with 400+ units and/or as part of a multi-site management team. This position is responsible for ensuring the physical integrity of the property, overseeing general maintenance tasks, and supporting the Maintenance Supervisor in achieving operational goals. The Senior Maintenance Technician will complete work orders, manage unit turnovers, participate in the “on-call” emergency rotation, and contribute to a high-quality living environment for residents. This role reports to the Community Manager, General Operations Manager, and/or Maintenance Supervisor.
WHAT YOU WILL DO:
Perform complex repairs and maintenance on HVAC, plumbing, electrical systems, and other essential building equipment. Diagnose issues, implement effective solutions, and assist the Maintenance Supervisor in planning and executing major repair and renovation projects.
Lead and mentor junior maintenance technicians, providing guidance and hands-on training to enhance their skills. Act as a technical resource, lead small teams on specific projects, and ensure maintenance tasks are completed efficiently and to a high standard.
Develop and implement preventive maintenance plans to optimize the performance of property systems and equipment. Conduct regular inspections, proactively identifying and resolving potential issues before they escalate.
Deliver exceptional resident service by addressing maintenance requests professionally and efficiently. Ensure timely resolution of resident concerns, particularly for complex or urgent maintenance issues.
Respond promptly to after-hours emergencies as part of the on-call rotation. Coordinate with team members and external vendors when necessary to ensure quick and effective resolutions.
Ensure compliance with safety regulations, building codes, and company policies. Champion a culture of safety by following E-Way safety protocols and promoting best practices among the maintenance team.
Assist in managing inventory and supplies, ensuring the team has the necessary tools and materials. Recommend purchases of specialized equipment when required for specific projects.
Maintain accurate records of maintenance activities in SightPlan, including work orders, preventive maintenance tasks, and inspections. Provide detailed reports to leadership on project progress, maintenance issues, and any significant concerns.
Collaborate with the Maintenance Supervisor, Community Manager, and General Operations Manager to prioritize maintenance tasks and allocate resources effectively.
Other duties as assigned, in addition to those listed above.
WHAT YOU WILL NEED:
Education & Experience: High school diploma or GED equivalent; 2+ years of experience in property maintenance, facility management, or a related field.
Licensing & Certification: HVAC and/or CPO certification preferred.
Technical Skills: Strong knowledge of HVAC, electrical, plumbing, and appliance repair with hands-on experience. Understanding of environmental hazards such as asbestos, lead, mold, and radon in residential housing.
Technology Proficiency: Ability to use a smart device for property operations and communication apps. Familiarity with Microsoft Office Suite and property management software.
Communication & Organizational Skills: Ability to read, write, and speak English fluently. Strong time management and problem-solving skills to efficiently handle maintenance priorities.
WHAT THE JOB REQUIRES:
Work indoors and outdoors in a high-energy setting, adapting to changing priorities and tight deadlines.
Engage professionally with residents, clients, and colleagues in various settings such as offices, meeting rooms, and outdoor spaces.
Work schedule includes five days per week, including weekends as necessary. Must be available for on-call emergency responses outside regular hours, when assigned.
Requires continuous physical effort, including lifting over 50 pounds, frequent standing, walking, bending, and operating heavy machinery.
Occasional travel may be required for meetings, site visits, or special projects.
WHAT YOU WILL BRING TO THE TABLE:
While this role has no formal supervisory responsibilities, it involves coordinating and assigning tasks, leading project teams, and mentoring junior technicians.
Share technical and operational updates with colleagues and managers. Serve as a point of contact for maintenance-related inquiries.
Handle routine and semi-complex maintenance issues by following established procedures. Exercise sound judgment in resolving unexpected challenges.
Decisions made in this role significantly impact property operations, resident satisfaction, and overall maintenance efficiency.
#LI-OnsiteAll full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $26.44 - $36.06 per hour. New hires generally start between $26.44 - $31.25 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
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