Erlanger Health System jobs in Chattanooga, TN - 332 jobs

Personnel in the Biomedical Equipment Technician I position are responsible for maintenance, repair, calibration and support of both basic and moderately sophisticated medical equipment throughout Erlanger Health System. Education: Required: Certificate of Electrical /Electronic Technology or equivalent experience. Preferred: * Associate Degree in Biomedical Equipment Technology, Electronics, or equivalent military or work experience Experience: Required: None Preferred: This is an entry-level position. One year of experience maintaining medical or clinical electronic equipment in a hospital type environment is desirable. Position Requirement(s): License/Certification/Registration Required: Valid driver's license. Preferred: * Certification by the ICC as a Biomedical Equipment Technician (CBET) * A certification Department Position Summary: Personnel in the Biomedical Equipment Technician I position are responsible for maintenance, repair, calibration and support of both basic and moderately sophisticated medical equipment, and the users of that equipment, throughout Erlanger Health System. Key responsibilities include: * Performance of maintenance, repair, and calibration of hospital general biomedical equipment. * Documentation of preventative maintenance, repairs, and work activities to meet CMS and other accrediting agencies requirements and departmental business needs. * Assist with installation, modification, and repair of new and existing medical equipment systems. * Support of computerized medical or clinical equipment and associated networks. * Coordination of vendor repairs and documentation of vendor activities according to departmental practices. * Assistance with new equipment technical evaluation and implementation of new equipment. * Assistance with investigation of incident reports regarding equipment in area of responsibility. * Instruction of other Technology Management staff in the maintenance and repair of medical and/or communication systems. * Development and presentation of in-service educational programs for hospital personnel. * General supervision is received. '277857

The Graphic Designer is responsible for creating high-quality visual assets that support Erlanger's marketing, communications, and branding efforts. This role designs across a wide variety of platforms digital and print and ensures that all creative materials meet brand standards, engage the intended audience, and contribute to broader campaign goals. Working under the supervision of the Art Director, the Graphic Designer supports the execution of service line campaigns, internal initiatives, Foundation events, public-facing/patient collateral health communications, and organizational storytelling efforts. This position combines production discipline with design creativity and requires a high level of attention to detail, adaptability, and teamwork. Key Job Responsibilities Design Execution and Production * Create a range of visual assets including print collateral, digital ads, event signage, social graphics, presentations, infographics, and internal communications materials. * Follow established brand guidelines and apply visual standards consistently across all materials. * Format, export, and prepare final files for digital platforms, print vendors, and internal use. Campaign and Project Support * Collaborate with Marketing Strategists, the Content Manager, and Digital team members to ensure cohesive execution of campaign materials. * Participate in creative briefings, review cycles, and feedback sessions to refine deliverables. * Adapt templated materials or create custom layouts to meet project-specific needs. Cross-Functional * Work closely with the Junior Graphic Designer and under the direction of the Art Director to deliver creative assets efficiently and on time. * Contribute to projects supporting the Foundation, PR campaigns, public health initiatives, and physician practice branding. * Maintain open communication with stakeholders and collaborators to ensure clarity of purpose, priority, and expectations. Brand Stewardship * Uphold and evolve Erlanger's visual identity, ensuring that all designs reflect the tone, positioning, and professionalism of the organization. * Contribute new ideas and design innovations that enhance the systems creative impact. * Stay current on industry trends, design tools, and healthcare marketing practices. System-Wide Design Support * Respond to requests from departments across the organization that require templated or custom design support, in alignment with priorities set by the Creative and Marketing teams. * Assist in the development of campaign-specific brand extensions and design systems Education: Required: Bachelor's degree in graphic design, Visual Communication, or related field Preferred: Experience: Required: * 3-5 years of professional experience in a design role, preferably within a marketing team, agency, or healthcare/nonprofit setting * Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) * Strong portfolio demonstrating layout, typography, and brand application * Ability to work on multiple projects simultaneously and meet tight deadlines * Experience preparing files for both print and digital production Position Requirement(s): License/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: Erlanger's in-house marketing team functions with the operational structure and collaborative intensity of a modern marketing firm serving the healthcare system through strategic brand, service line, and community-facing campaigns. The Graphic Designer is a key contributor within the creative team, working under the direction of the Art Director to execute high-quality visual assets that support a broad range of enterprise needs. From service line marketing campaigns and public health initiatives to Foundation events and physician practice materials, this role supports the creation of clear, effective, and brand-aligned design assets. The Graphic Designer collaborates closely with writers, content producers, strategists, and digital specialists to help bring Erlanger's visual identity to life. '272837

The HRIS Manager provides strategic leadership and operational oversight of the organization's Human Resource Information Systems, ensuring alignment with business objectives and driving digital transformation in HR processes. This role oversees system design, configuration, implementation, and ongoing optimization of the organizations HR Information System. The HRIS Manager ensures data integrity, reporting, regulatory compliance, process efficiency and a high-quality user experience while serving as the subject matter expert for HR technology across the system and partnering with IT on technical configuration and system updates. Education: Required: * Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. Preferred: * Master's degree in HR, Business Administration, or related field. Experience: Required: * Minimum of Five to Seven years of progressively responsible HRIS system administration experience, including system implementation, optimization, and management. * Minimum three years of Workday experience required, with proven expertise in planning, configuring, deploying Workday HCM with a thorough understanding of database construction and system integrations. * At Least one year of managing subordinates. * Strong analytical and problem-solving skills, with expertise in data analysis and reporting tools * Excellent project management and communication skills, with the ability to translate technical concepts for diverse audiences and foster cross functional collaboration. * Knowledge of federal, state, and local laws and regulations related to data privacy and employment. Preferred: * Experience with Workday configuration in a healthcare environment. Position Requirement(s): License/Certification/Registration Required: Preferred: * Workday Certification Department Position Summary: Essential Duties and Responsibilities: HR Responsibility Data Ownership * Responsible for maintaining the accuracy, confidentiality, and integrity of all HR data within the systems through regular audits and established governance practices. * Develop and deliver reports, dashboards, and advanced analytics to support data driven decision making for HR and business leadership. * Provide data analysis to support workforce planning and decision making. * Ensure all HR Systems and data handling procedures comply with relevant labor laws and data protection regulations (e.g., GDPR, HIPAA, etc.) Process Improvement and Optimization * Design and document user friendly HR processes and procedures, ensuring the system supports effective HR workflows and an enhanced employee experience. * Identify opportunities to streamline HR processes through automation and system enhancements. * Collaborate with Centers of Excellence (COEs) to implement best practices in HR technology, streamline business processes, and enhance user experience. Project Management * Lead HRIS related projects, including system upgrades, integrations, and new module implementations. * Lead change management efforts to ensure successful adoption of new HR technologies and processes * Develop project plans, manage timelines, and coordinate cross functional teams to ensure successful delivery. * Serve as liaison between HR, IT, and vendors for system design and technical execution. User Training and Support * Provide training, coaching, and technical guidance to HR staff and end users. * Develop training materials, documentation and change management resources. * Promote best practices to ensure effective and consistent system utilization across the organization. IT Responsibility - in partnership System/Infrastructure Ownership * Partner with IT on system operations, including configuration, security administration, user access and permissions, security roles, and workflow customization. * Alongside IT performs regular system assessments, schedule and implement upgrades, and new modules ensuring minimal disruption to operations. * Partner with IT to ensure seamless and secure integration with other enterprise systems (e.g., payroll, finance, benefits vendors. * Act as primary the primary point of contact for complex system issues, troubleshooting problems and escalating to vendors or the IT department as needed for technical infrastructure issues. '276836

A Patient Safety Observer (Sitter) at Erlanger Health System is responsible for sitting with patients to provide basic care, continuous observation of patients, and documentation of behavior. The sitter works with clinical staff to provide a safe environment for the patient. Education: Required: High School Diploma or equivalent. Preferred: Experience: Required: Preferred: Patient care or other healthcare experience, Caretaker or prior Sitting experience. Good reading, writing and communication skills. Position Requirement(s): License/Certification/Registration Required: BLS completed prior to going to unit/department and maintained going forward. Preferred: Department Position Summary: The Patient Safety Observer (sitter) is responsible for sitting with patients to observe and document behavior. Continuous interaction with patient, visitors/family and hospital staff is a primary function. The Patient Safety Observer (sitter) must remain with the patient until relieved by another Patient Safety Observer or a hospital staff member. All patient safety observers (sitters) are responsible for basic patient care that include but not limited to ambulating, assisting with basic hygiene needs, and feeding. The patient safety observer must be willing to travel to all Erlanger campuses as assigned. The Patient Safety Observer (sitter) must demonstrate exceptional people skills, the ability to handle complaints and resolve conflict when necessary. '276116

The Certified Child Life Specialist employed by Erlanger is responsible for planning and providing therapeutic activities and appropriate psychosocial/developmental care for pediatric and adolescent patients and families to minimize stress/anxiety and maximize positive coping throughout the healthcare experience in cooperation with the multidisciplinary team. Education: Required: BS, BA in Child Life, Child Development or related field Preferred: N/A Experience: Required: Internship and/or work experience in a hospital setting focusing on the psychosocial needs of hospitalized children and their families. Preferred: N/A Position Requirement(s): License/Certification/Registration Required: Child Life Certification Preferred: N/A Department Position Summary: The Certified Child Life Specialist (CCLS) at Children's Hospital at Erlanger provides expert psychosocial support to pediatric patients and their families, enhancing the overall quality of care. This role involves conducting comprehensive psychosocial assessments, delivering emotional and developmental support, facilitating therapeutic medical play, and advocating for patient and family needs within the healthcare system. The CCLS collaborates with the multidisciplinary team to improve patient and family experiences and communicates relevant observations to ensure coordinated care. Key Responsibilities: Psychosocial Assessments: o Conduct comprehensive evaluations of patients and families to identify strengths, concerns, and needs. o Develop and implement individualized short-term and long-term goals based on assessment findings. Emotional, Social, and Developmental Support: o Provide emotional, social, and developmental support to patients and families throughout illness, injury, end-of-life, and bereavement. o Enhance the quality of care by addressing psychosocial challenges related to medical conditions. Therapeutic Medical Play and Preparation: o Facilitate medical play and preparation sessions to help patients and families understand medical procedures and develop effective coping strategies. o Use play as a therapeutic tool to reduce anxiety and improve the medical experience. Advocacy and Reassessment: o Identify and advocate for the needs of patients and families within the healthcare system. o Regularly reassess the effectiveness of interventions and adjust strategies as needed to meet evolving needs. Age and Developmentally Appropriate Activities: o Provide activities tailored to the age and developmental stage of patients to support cognitive and emotional growth. o Ensure that activities are engaging and therapeutic, promoting positive outcomes. Multidisciplinary Team Collaboration: o Function as a proactive and effective member of the multidisciplinary team. o Share relevant observations and insights about patients with other healthcare professionals to facilitate coordinated and comprehensive care. Skills: o Demonstrated ability to provide comprehensive psychosocial care appropriate to the age and developmental level of patients. o Strong assessment skills with the ability to consistently re-evaluate and prioritize care based on patient and family needs. o Proficiency in providing therapeutic play opportunities and diversions to reduce stress and enhance the hospitalization experience. o Excellent communication skills, both verbal and written. o Ability to work effectively in a multidisciplinary team environment. o Compassionate and empathetic approach to patient and family interactions. o Flexibility and adaptability in managing changing patient and family needs. '275296

The Desktop Technician III will be the main technical resource for the Field Services team and also responsible to working with other teams to resolve issues. Other main duties will be mentoring of new Technicians, maintaining documentation, and training. You will provide support for all end user computing devices including desktops, laptops, tablets, and related applications, peripherals and tools in a hospital environment. Education: Required: High School Diploma Associate's Degree in Computer Technology or equivalent work experience Preferred: Bachelor's Degree in Computer Technology Experience: Required: Minimum 7 years of experience and advanced proficiency in troubleshooting and repairing personal computer, telecommunications hardware and software required. Preferred: Position Requirement(s): License/Certification/Registration Required: Valid driver's license Preferred: Microsoft Certified Desktop Processional Knowledge of Apple products and also other tablets, mobile devices and non-Erlanger Standard hardware Any related Computer certification or training Department Position Summary: The Desktop Technician III role provides support and quality service to the client community for personal computing devices and peripherals. Employee will provide support for all end user computing devices including desktops, laptops, tablets, and related applications, peripherals and tools in a hospital environment. Employee will perform basic duties that are primarily routine, follows standard procedures and guidelines. Solve routine problems and escalates issues as needed. Normally receives clear and detailed instructions pertaining to all work assignments. Normally works under immediate supervision and/or with close direction from more experienced employees. Contact is typically informative in nature and involves the exchange of routine or factual technical information. Has the ability to communicate skills to overcome obstacles over the telephone. Ability to think critically to determine source of problems and determine resolution. Ability to install and troubleshoot MS365 products. Good verbal and written communication skills as well as analytical problem solving and planning skills for a diverse customer base including, physicians, technical and administrative staff. Excellent skills of planning, organizing, customer service, record keeping and controlling cost. Professional attire, attitude and demeanor. Must be able to maintain a neat and clean work area, and well-organized filing system. Must have a pleasant attitude and be able to work well with other (team player). Must be able to communicate information well to other staff members and end-users. Flexibility in work schedule is able to multi-task projects, handle multiple locations in stressful situations and be available for after hours projects, when required. Travels as necessary to supported sites to participate in project development, installation and servicing of new applications and upgrades. Performs other duties as required to meet departmental and organizational objectives. Determines and initiates preventative measures, such as identifying and investigating suspect software and other components. Ensures that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents. Monitors deviations from requirements of agreed internal and/or external levels of service and takes appropriate action. Keeps relevant staff (including users, suppliers and specialists) informed of the status of systems and services, by direct or delegated production of reports and registers on defect/problem reporting data. Verifies that agreed actions relating to problem investigation and clearance are taken within the allotted timescales. Makes decisions and gives information and advice, such as reporting on achievement of targets for incident control, in line with service level agreements. Analyzes problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Participate in On-Call schedule as needed. Other duties as assigned. '277822

The Perioperative Scheduling Specialist is responsible for scheduling surgical procedures and inductions for BEH Labor & Delivery. This person will ensure that the prenatal records will be obtained before delivery, will ensure that the consents are received prior to patient arrival, and verify patient information for accurate and appropriate scheduling of delivery. This person must be able to exercise superior communication skills and filter a vast amount of information accurately, with a working knowledge of CPT, DRG and ICD10 codes, and the ability to interface effectively with patients, physicians, and all other levels within the organization. Performs various other related responsibilities, follows written guidelines and protocols when necessary; assists with maintaining cleanliness and efficiency of the Labor and Delivery Department Data Operations unit. Performs other miscellaneous duties as required by the Nurse Manager. Education: Required: High School Diploma. De-escalation training, if applicable Preferred: Some College Experience: Required: * Minimum of five (5) years healthcare experience * Proficient typing skills * Proficient in Microsoft Word, Excel and data entry skills * Knowledge of Medical Terminology * CPT/DRG coding Position Requirement(s): License/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: Schedules, maintains, and organizes the inductions and OR procedures of the BEH Labor & Delivery department effectively and efficiently. Must have a working knowledge and operational understanding of guidelines and procedures related to induction of labor and approved conditions for early induction allowing this individual to extract information from written patient care reports and enter this information into a data base. Gathers information by utilizing computer equipment and individual communication skills to accomplish various tasks. Audits patient accounts in Labor & Delivery. Performs various other related responsibilities, follows written guidelines and protocols when necessary; assists with maintaining cleanliness and efficiency of the Labor and Delivery Department Data Operations unit. Performs other miscellaneous duties as required by the Nurse Manager. '264276

is PRN Works as needed Works collaboratively with the hospitalists, ancillary staff, and administration to provide seamless transition of patient care assignments with the goal of improving through-put and patient satisfaction. Reviews daily physician/patient assignments. Assigns admissions, transfers and consults daily. Responsible for working directly with all physician shifts to coordinate patient assignments to ensure continuity of care, improved patient and physician satisfaction (both hospitalists and referring subspecialties). Works closely with Patient Care Expeditor to help direct patient flow and enhance discharge process. Assists with data collection related to patient assignments, admissions, and discharges. Functions as part of the hospitalist team in meeting quality metrics and benchmarks. Facilitates improved communication among physicians. Assists with data entry of and submission of billing sheets to coding department. Education: Required: High School Diploma or GED Preferred: Associate's Degree in related field Experience: Required: Minimum of at least 3 years hospital experience and knowledge of medical terminology Preferred: 5 years hospital experience Position Requirement(s): License/Certification/Registration Required: Preferred: NA Department Position Summary: The Care Navigator functions both collaboratively and independently to meet the needs of the hospitalist group to ensure quality patient care, seamless transition of services, physician satisfaction, and continuity of care. Reports directly to the Medicine Service Line program manager. Directs and assigns admissions, transfers, and consults patients to aid in daily through-put by carrying pager for assignment of patients to provider staff from the emergency room, and transfer center. Works closely with Patient Care Expeditor staff. Assists with quality metrics and data collection as needed. Collects, assimilates and reports quality metrics to the physicians and administration monthly. She will serve as a liaison between physician staff, subspecialties, and administrative staff. The Care Navigator may be required to partner with patients, families, physicians and case management to facilitate the discharge process. '271199

The Clinical Pastoral Education Resident will provide pastoral care and crisis intervention to patients, and their families, as well as employees of Erlanger as a chaplain resident in clinical pastoral education. Education: Required: B. A. or equivalent Preferred: M. Div or equivalent Experience: Required: Preferred: Completion of at least one unit of Clinical Pastoral Education Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: The Pastoral Clinical Care Resident will provide pastoral care and crisis intervention to patients, and their families, as well as employees of Erlanger. This individual will provide 24 hour on call duty as assigned, and lend support to the Department of Pastoral Care. This pastoral support includes interdisciplinary working relationships, small group facilitation, leadership in hospital based worship, and building of community relations. '277336

The Clinical Engineering Operations Support provides operational support for the Clinical Engineering Department. Responsibilities include operating the dispatch call center for the Clinical Engineering Department and opening work orders in database for these calls, shipping and receiving items for repair, processing purchase request and keeping up with par levels for spare parts inventory. Education: Required: High School diploma. Preferred: 3-5 years of medical or customer service experience. Experience: Required: Capable of solving highly complex requests. Capability of working independently setting own direction. Proficiency in utilizing a Windows-based PC and standard office software such as MS Office, Outlook and Internet Explorer. Ability to think critically, assess input on requests and develop possible solutions. Proven strong written and verbal communication skills. Excellent phone etiquette. Should be able to accurately enter information into a computer system. Ability to move quickly between different tasks and responsibilities. Ability to multitask and work in a fast-paced environment. Ability to effectively interact with physicians and other staff members. Ability to perform shipping and receiving functions. Preferred: Proficiency in utilizing PeopleSoft. Position Requirement(s): License/Certification/Registration Required: Valid driver's license Preferred: Department Position Summary: The Clinical Engineering Operations Support provides operational support for the Clinical Engineering Department. Responsibilities include operating the dispatch call center for the Clinical Engineering Department and opening work orders in database for these calls, shipping and receiving items for repair, processing purchase request and keeping up with par levels for spare parts inventory. Key Responsibilities: Receive and dispatch Clinical Engineering phone calls and emails regarding repair requests of medical equipment. Work Order entry and dispatch acceptance confirmation. Interface and negotiate with vendors regarding Return Material Authorization (RMA) of medical equipment, quote requests, confirmation of availability and compatibility of medical equipment components. Vendor negotiation to secure the most beneficial prices, terms and conditions of warranties and exchanges, availability of parts and services, negotiating turn-around times and payment/Purchase order processes. Vendor relations, conferencing and negotiation to ensure processes and results are continually advantageous to Erlanger and the departments objectives, and further research vendor selection of any that may offer better options to achieve the objectives of the Health System and those of the department. Process purchase request into PeopleSoft ERP Procurement module-based ordering of licenses, software, hardware, parts, repair and maintenance of medical equipment. Purchase order follow-up requirements, dispatching to vendor, coordination of shipping requirements, amendments to pricing, receipt/receiving, and coordination of invoicing discrepancies. Asset Management Database: Equipment entry, updating including deactivation and re-activation, financial specs, warranties, and Planned Maintenance schedule requirements. Database maintenance of parts module; Part entry including part number, price, vendor, par levels, and equipment application. Helps maintain spare parts inventory and necessary par levels. Keeps track of items sent out for repair and receives them in when returned. Matches charges to PO for proper processing. Proficiency in utilizing a Windows-based PC and standard office software such as MS Office, Outlook and Internet Explorer. Update daily ledger Excel spreadsheet to track expenses in department. Perform other duties as required. '277823

can hire at certified or noncertified level The Medical Assistant Certified II is responsible for direct and indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. The Medical Assistant Certified II assumes a leadership role to support a designated physician(s)' clinic(s) - ensuring effective and efficient day-to-day operation, including scheduling and patient flow. The MA-C II serves as a leadership resource to other Medical Assistants for clinical activities; provides direct assistance to individuals and teams when staffing needs demand same. Performs various administrative tasks to support the physician's and clinic's needs. Takes appropriate action to address and resolve concerns within delegated authority. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation. Education: Required: High School diploma/equivalent. Completion of an accredited (or in process of accreditation within 2 years) Medical Assistant Program or completion of a governed Medical Assistant program or completed equivalent military training. Or one year of Clinical Medical Assistant experience within the last 5 years. Preferred: Phlebotomy skills Experience: Required: Preferred: Medical background Position Requirement(s): License/Certification/Registration Required: BLS completed prior to going to the unit/ department and maintained going forward. Clinical Medical Assistant Certification Preferred: Current CPR Department Position Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in physician practice. The individual must demonstrate knowledge of the principles of growth and development over the life span. The individual must be able to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs. The individual must be able to provide the care needed as described in the unit's policies and procedures. This is done through evaluation of direct supervisor by direct observation, or discussed verbally or written. The Medical Assistant Certified II functions as a lead resource to others. Assumes primary responsibility for the effective and efficient patient scheduling and flow through of one or more physician's clinics. Performs related administrative tasks in support of the physician's and clinic's activities. Takes appropriate action to address and resolve concerns within delegated authority. '271197

Under the direction of the Ultrasound Supervisor and/or radiologist, performs a variety of ultrasound procedures, including invasive procedures. The employee will also perform other department job duties as assigned. Education: Required: ARDMS (compliant with all continuing education mandates) or A graduate of an ARRT approved radiologic technology program. Reference: ******************************* (compliant with all continuing education mandates), an accredited diagnostic ultrasound program and considered registry eligible by the ARDMS or Graduate of an accredited diagnostic ultrasound program and considered registry eligible by the ARDMS or Registered Radiologic Technologist (RT) with on-the-job training in diagnostic ultrasound and considered registry eligible by the ARDMS. Preferred: N/A Experience: Required: Medical and/or hospital clinical experience required basic computer experience required (1-2 years work experience or college level classes) Preferred: One year prior hospital experience in ultrasound preferred. Position Requirement(s): License/Certification/Registration Required: One of the following: 1) ARRT and ARDMS registered 2) ARDMS registered 3) ARDMS registry eligible (certification within two years) BLS completed prior to going to unit/department and maintained going forward. Preferred: N/A Department Position Summary: Under the direction of the Ultrasound Supervisor and/or radiologist, performs a variety of ultrasound procedures, including invasive procedures. This position requires independent judgment and initiative in utilization of ultrasound equipment to create high quality images. Excellent communication and rapport with physicians is required. The employee will also perform other department job duties as assigned. The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs and to provide the care needed as described in the unit's policies and procedures. '272036

The Communications Strategist is responsible for executing external communications and public relations initiatives that support Erlanger Health Systems brand visibility, media relationships, and public reputation. This individual plays a lead role in writing, editing, and coordinating the delivery of public-facing content while actively contributing to earned media opportunities and managing communications logistics. A key part of this role includes building trusted relationships across Erlanger's internal departments particularly with clinical, administrative, and service line leaders to gather insights, align messaging, and ensure timely collaboration. The Communications Manager must be highly organized, adaptable, and collaborative, with strong writing skills and the ability to manage external communications in a fast-paced healthcare environment. Education: Required: Bachelor's degree in communications, Journalism, Public Relations, or related field Preferred: N/A Experience: Required: 3-5 years of professional experience in a communications or PR role Strong writing, editing, and content development skills Demonstrated experience in public/media relations and external messaging coordination Preferred: * Experience in healthcare, nonprofit, or government communications * Familiarity with media monitoring platforms, editorial calendars, and agency collaboration * Knowledge of strategic PR practices and healthcare communications protocols Position Requirement(s): License/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: Erlanger Health System serves a vital role in both the regional healthcare landscape and the broader community conversation. With a reputation built on trust, clinical excellence, and service to the region, the systems communications infrastructure is essential to maintaining transparency, building credibility, and sharing its mission with the public. The Communications Manager supports this infrastructure by delivering strategic public relations and external communications that engage audiences, reinforce the brand, and protect Erlanger's reputation. This individual works closely with the Communications Director, internal stakeholders across the system, and external partners including Bridge Public Relations and Jarrard (crisis communications) to create, manage, and disseminate impactful public messaging. Public Relations & Media Support: * Draft, edit, and distribute press releases, talking points, executive quotes, media statements, and press kits. * Support media interviews and public event preparation, coordinating across departments and spokespeople. * Monitor local, regional, and national media coverage and emerging public issues related to healthcare. External Messaging & Campaign Execution: * Collaborate with the Marketing and Creative teams to develop campaign-aligned messaging across service lines, community outreach efforts, and health education initiatives. * Produce compelling content for web, social, and public awareness platforms often repurposing key themes from service lines or strategic initiatives. * Coordinate logistics and communications for public-facing events and activations. Partner & Agency Collaboration: * Liaise with Public Relations Partner to manage story pitching, earned media campaigns, and ongoing media outreach efforts. * Collaborate with Jarrard as needed during high-stakes or sensitive communications moments (e.g., crisis communications, issue response). * Track project deliverables, timelines, and campaign milestones across partners and stakeholders. Executive & Stakeholder Support: * Draft external communications for Erlanger leadership, including remarks, scripts, press statements, and media Q&A documents. * Provide support and media training to service lines, Foundation teams, and department leaders in preparing for public-facing campaigns or announcements. * Represent the communications function during cross-functional planning or marketing efforts. Systemwide Relationship Building: * Establish and maintain trusted relationships across departments to serve as a go-to communications resource. * Identify key internal contacts (e.g., service line leaders, clinical directors, Foundation leadership) to streamline message development and campaign collaboration. * Stay attuned to internal developments that may require proactive messaging or communications support. '275797

The Chaplain PRN, in conjunction with UT College of Medicine and/or Oncology Services and the Erlanger Pastoral Care Department and Clinical Pastoral Education programs will provide pastoral care and support to and for identified patients, families and staff of Erlanger Health System. As a member of the oncology multidisciplinary healthcare team, the chaplain will establish pastoral relationships; provide spiritual care, assessments, counseling, research and education on clinical outcomes for identified patients/families along the continuum of care as assigned. The chaplain will report to the Director of Pastoral Care with assigned accountabilities within UT College of Medicine and/or Oncology services. Education: Required: Master of Divinity or equivalent theological degree from an accredited school of theology or ministry. Preferred: Experience: Required: Satisfactory completion of minimum four units of clinical pastoral education which are accredited by the Association for Clinical Pastoral Education, Inc. Ordination or commissioning for ministry by a recognized religious group within one year. Preferred: Position Requirement(s): License/Certification/Registration Required: Board Certified with the Association for Professional Chaplains or eligible for board certification within two years. (This certification requires a college degree, a master's level theological degree or equivalent, clinical training in chaplaincy, ordination or commissioning for ministry by a recognized religious group, a current endorsement for chaplaincy by a recognized religious group and appearance before a national certifying commission for assessment of competency.) Preferred: Department Position Summary: The Chaplain PRN, in conjunction with the UT College of Medicine and/or the Oncology Department of Erlanger Pastoral Care Department and Clinical Pastoral Education programs will provide pastoral care and support to and for identified patients, families and staff of Erlanger Health System. As a member of the multidisciplinary healthcare team, the chaplain will establish pastoral relationships; provide spiritual assessments, counseling, research and education on clinical outcomes for identified patients/families along the continuum of care as assigned. The chaplain will report to the Director of Pastoral Care with possible assigned accountabilities within the UT College of Medicine faculty and/or Oncology Services. '274057

A registered professional nurse employed by Erlanger Medical Center is responsible for direct and indirect care of the patient. Responsible for assigned shift and formulate a plan and execute with oncoming staff leader as department requires. Education: Required: * Graduate from an accredited School of Nursing. Preferred: * BSN Preferred Experience: Required: Clinical experience required. Evidence of leadership abilities required. Knowledge of general nursing principles and practice skills; knowledge of organizational functions, policies and regulations; knowledge of current trends and new developments; knowledge of principles and practices of nursing; and applicable knowledge of those areas requiring special education. Preferred: * Minimum of 2 years clinical experience. Position Requirement(s): License/Certification/Registration Required: * Current licensure to practice nursing in the State of Tennessee * BLS certification completed prior to going to the unit/department and to be maintained going forward. * ACLS and NIHSS certification to be completed within the first 6 months of hire to the unit/department and to be maintained going forward. * Annual training as required by area of practice (Annual review day/Elsevier s/EOLs) The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents. Preferred: * Certification by specialty within 1 year of exam eligibility for area of practice (CVRN/ANCC). Department Position Summary: Daily operations of unit when scheduled to include but not limited to: Quality/Safety: Maintains continuous updates to Visual Management Board Ensures bedside reporting occurring daily Accountable for HCAHPs initiatives are implemented Execute and ensure adherence appropriate bundles for CLABSI, CAUTI etc. are adhered to Ensure Hand Hygiene is completed 'wash in and wash out', and bare below the elbows in clinical areas Participates and leads committees and quality initiatives Ensure that the area is maintained according to established standards and guidelines at all times Accountable for TJC/DNV compliance and appropriately escalates problems relating to rules and regulations in a timely and effective manner. Service Excellence: Enforces hourly rounding and bedside shift report Deescalate situations and implement service recovery Accountable for unit specific metrics and tracks progress in meeting goals and objectives. People: Assist in recruitment and retention of staff on unit Assist with on boarding of new staff to the department Identify and monitors staff to develop as Clinical Staff Leaders. Facilitate open and effective communication with ancillary departments and medical staff Communicate areas of concerns appropriately to leadership and actively identify solutions for correction Appropriate delegation of tasks based on skill level of individual Identify clinical staff leaders and develop plan of action to assist in their growth Coach and counsel staff to enhance performance Conducts performance reviews in collaborative Department management Collaborates with Director/Manager to facilitate monthly staff meetings Education: Facilitate appropriate orientation opportunities/experiences for new staff Identify all education opportunities for self and staff members Assist in the development of staff members by continuously reviewing the care they provide and offer constructive feedback Finance: Manage productivity by flexing staffing based on census and acuity Analyze adequate staffing for shift and next 24 hours Monitors supply cost to maintain within budget Adhere to established PAR levels Responsible for timely patient placement according to department matrix Complete Kronos per guidelines Updates daily schedule timely to reflect actual staffing Monitor time and attendance and take corrective action with staff not adhering to policy Growth: Communicate effectively with Physicians and service lines Community: Assist with community outreach programs and opportunities (ie Health Fairs, community events, etc.) Leadership: Demonstrates mastery of patient care, including assessment, treatment, care planning, patient education and evidence-based practice. Leads by example of good work habits and effective professional relationships. Actively embraces change emphasizing positive interactions. '276336

The Practice Manager - Operations I is responsible for the day to day operations of one or more medical practices, which generally represent smaller, less complex practice. The Practice Manager I ensures at all times a safe, efficient, cost-effective and high-quality patient care environment. The Manager interviews, selects, hires, trains/orients, supervises both clerical and clinical staff within their scope of practice, evaluates and recommends corrective action as appropriate, up to and including termination of assigned staff. Ongoing supervision and evaluation of clinical staff is shared with practice physician(s) and Erlanger nursing leadership and other clinical leaders as appropriate. Administrative responsibilities include tracking monthly clinical and financial statistics, overseeing billing and collection functions, maximizing patient flow and optimizing the work environment to facilitate open communications, professional excellence and superb customer service. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practice patient population. Participates in the practice's quality improvement process and performance evaluation. Education: Required: Bachelor's Degree in Business or related field or equivalent management/work experience is required Preferred: Experience: Required: Minimum 3-5 years experience in business management, with strong financial and systems background, and strong marketing experience. Working knowledge of physician office practices, managed care operations and insurance industry structure and products desired. Preferred: Advanced personal computer skills, including Microsoft Excel. Position Requirements: Licensure/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: The Practice Manager Operations I is responsible for daily operations of one or more physician practices to include registration, cash collection, charge preparation, medical record documentation, referral/authorizations, related insurance and coding process. These responsibilities include hiring, termination and annual competencies as well as disciplinary process. This position will promote teamwork and facilitate a smooth flow of daily operations of the practice. This position ensures superior customer service daily by interacting with all internal and external customers in a professional and courteous manner. Additionally, the manager is a role model and holds staff accountable for the efficient and effective operation of the practice including superb customer service. This position will assist in the development of capital and operational budgets in conjunction with the Director. The manager will also be responsible to operating within the budget, monitoring monthly variances from the budget with justification submitted monthly to the Director of Practice Operations. This position will be responsible for maintenance and reconciling petty cash, accounts payable, timekeeping and any other duties as directed. This position also supports other general practice operation in collaboration with and as directed by the Director and physicians. This position will be responsible for maintaining standards set forth by TJC/DNV and coordinating QI initiatives within the practice. Assures that the facility maintains CAP (College of American Pathologists) and CLIA (Clinical Laboratory Improvement Amendment) certification, if required in the Practice. Manager must maintain confidentiality in all areas. Position Requirement(s): Critical Skills Excellent organizational, communication and interpersonal skills, both verbal and written Ability to work in time sensitive environment and with confidential information. Ability to plan time effectively, balance multiple tasks, work within stringent time frames, and execute projects to completion. Ability to use change management skills, measure and drive for results. Understands and applies the fundamental principals of financial analysis, strategic planning, operations, human resource management, and information systems. Detail oriented. Ability to analyze issues and use sound judgment in determining the course of action Ability to motivate and develop staff; coach and mentor reports using open and active communication techniques Ability to be a role model, support hospital vision, mission and strategic initiatives and hold reports accountable for results Ability to engage, inspire and influence others. Works independently with minimal supervision Demonstrates superior leadership and promotes and maintains a culture of excellent customer service with all internal and external customers. Ability to collect, analyze and apply data and other practice information; prepare and present written and oral reports with recommendations Ability to think and act strategically '270016

A First Assistant Practitioner must be able to demonstrate the knowledge and skills necessary to function as a first assistant under the direct and/or indirect supervision of a Surgeon. The employee is a specifically trained surgical technologist who demonstrates the skills, knowledge and judgment necessary to function in the assistant role. The position requires on-call responsibilities and will be assigned accordingly. Education: Required: Graduate approved Surgical Technologist School, Completion First Assistant Course Preferred: Experience: Required: Documentation/demonstrated knowledge and skills required to perform First Assistant role in surgery. Preferred: Two (2) years' experience as a Surgical Technician in the operating room. Position Requirement(s): License/Certification/Registration Required: Completion First Assistant certification exam successfully Current Basic Life Support (BLS) completed prior to going to unit/department and maintained going forward. Preferred: Department Position Summary: A First Assistant Practitioner must be able to demonstrate the knowledge and skills necessary to function as a first assistant under the direct and/or indirect supervision of a Surgeon. The employee is a specifically trained surgical technologist who demonstrates the skills, knowledge and judgment necessary to function in the assistant role. The position requires on-call responsibilities and will be assigned accordingly. Demonstrates Endo Vascular Vein Harvest techniques, if involved with Cardiac/Vascular. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs and to provide the care needed as described in the unit's policies and procedures. This is done through evaluation of direct supervisor by direct observation, in a skills lab, or discussed verbally or written. Competency can also be evaluated by a formal peer review process and/or by self-assessment based on objective criteria that is reviewed and validated. '277696

The Trauma Registrar Non-Certified maintains the trauma registry in a timely fashion. The Trauma Registrar Non-Certified is responsible for daily data entry of all ICD-10, injury severity and procedure coding entered into the data registry. He/She also provides reports to all Trauma Committees and on a per request basis. In addition, the trauma registrar provides data from the registry to the State Trauma Program, NTDB , and TQIP. He/She assures all QI data elements are captured. The Trauma Registrar must master four basic skill sets: 1. Data Management data integrity, reports and data presentation 2. Anatomy and Conditions of Injury 3. Coding and Scoring Concepts 4. Registry Oversight and Maintenance - NTDB , state(s), and Erlanger Health System In addition, the Trauma Registrar must: Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest in field of expertise. Demonstrates an ongoing commitment to learn. Ability to proficiently create and utilize databases, word-processing, spreadsheets, presentation programs and other software relevant to the job. Requires technical knowledge of hospital applications data query software spreadsheets and report generating software. Internet, Microsoft Office Word, Excel, PowerPoint and Access required. Possess basic understanding of math and statistics. Demonstrates excellent written and verbal interpersonal skills, relating to physicians and other healthcare professionals and a positive customer relations philosophy. Possess strong organizational, time management and communication skills and attention to detail required. Demonstrates knowledge and practice of confidentiality as it pertains to HIPPA and the handling of information sensitive to Erlanger Health Systems. Regularly communicates both orally and in writing with physicians, management and health care professionals to make presentations, discuss findings, answer questions, and obtain or exchange information pertinent to their information requirement. Self-directed; able to work effectively and efficiently with multiple interruptions and changing work priorities. Strong organizational and time management skills required. Demonstrates initiative and creativity in assigned work. Highly detailed and team oriented. Education: Required: High School graduate; proficient in medical terminology Experience: Required: Computer skills should include experience with Excel and Word. Preferred: Coding and previous database registry Position Requirement(s): License/Certification/Registration Required: N/A * Must obtain the Association for the Advancement of Automotive Medicine AAAM/AIS Scoring Class; and the Trauma Registrar Course through the American Trauma Society within one year of hiring date. Preferred: N/A Department Position Summary: The Trauma Registrar Non-Certified is responsible for all aspects of the Trauma Registry. He/She is accountable to the Trauma Program for accuracy of data entered into the Trauma Registry. The Trauma Registrar Non-Certified is responsible for collection/abstraction of data points and entry into the NTRACS Trauma Registry database on all adult trauma patients admitted to the Erlanger Health System, a Level I Trauma Center. At a minimum, 80 percent of cases must be entered within 60 days of discharge. Quality of data is monitored and maintained (errors/edits should not exceed 7%). He/She reviews all updates and remains current on all coding guidelines. Standards, requirements and guidelines are followed in strict accordance with the American College of Surgeons and the Tennessee Trauma Registry. *Other duties as assigned. Supports the mission statement of Erlanger Health Systems: To deliver excellence in medical care to improve the health status of our region, while providing vital services to those in need, and training to health professionals through affiliation with academic partners. Embraces and supports the Quality Improvement (QI) initiatives Uses effective customer service/interpersonal skills at all times. Self-directed, organized professional who is able to function autonomously. Abstraction and interpretation of patient medical records with in-depth chart reviews regarding Trauma and Non Trauma patient populations ICD-10-CM code assignment ISS scoring, comorbidities, treatments, complications, medications, and TQIP process measures. Works in collaboration with National Trauma Quality Improvement Program (TQIP), and the State of Tennessee as a State Wide Trauma System. Performs quarterly uploads from V5 trauma registry to TQIP, and the State of Tennessee Trauma data banks. Manages data collection to meet the requirements of a Level I Sate designated Trauma Center and in preparation for verification by the American College of Surgeons (ACS). Attends TCAC and Tennessee Trauma Registrar group quarterly meetings and State of Tennessee Trauma meetings as assigned. Works with Trauma Medical Director and Trauma Program Director to develop audit filters, tracking and trending of practice issues, or other system or outcome process related issues. Responsible for all upgrades, maintenance and software updates for Trauma Registry in collaboration with Trauma Registry technical support company. Performs data validation reports weekly, with constant monitoring and oversight of all data entry fields in the Trauma Registry. Supervises additional Trauma Registrars and validates 5-10% of data entry, tracks inconsistencies, provides feedback and education as appropriate Acts as resource/trainer/mentor to Erlanger Health Systems employees, Erlanger affiliates and Regional State institutions Will assist in preparation and gathering of data to complete American College of Surgeons (ACS) Pre-Review Questionnaire (PRQ), assists in planning, preparation and on-site review process. Acknowledges that safety is a self-responsibility. Knows the physical requirements of the job and work within those guidelines. Performs job duties safely at all times, utilizing learned body mechanics and ergonomics. Plans actions to promote safety. Reports any unsafe situation/equipment according to hospital procedure. Assist the Erlanger Trauma Network registries as needed. Performs other duties and responsibilities as assigned. '271658

Performs selected nursing functions under the direction of the Registered Nurse. A non-licensed healthcare provider employed by Erlanger who is responsible for direct and/or indirect care of the patient. Education: Required: Will consider a nursing student (RN or LPN) within one year of graduating from an accredited nursing program. Preferred: N/A Experience: Required: Knowledge of general nursing principles and practice skills. Medical background. Preferred: N/A Position Requirement(s): License/Certification/Registration Required: BLS completed prior to going to the unit/department and to be maintained going forward. Preferred: N/A Department Position Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on North Wing Seven, which is an internal medicine, diabetes, metabolic, cerebral vascular, and telemetry floor. The employee must be able to care for patients with insulin drips, glucose monitoring, cardiac drips, cardiac monitors, cerebral vascular status assessments, and other treatments or assessments necessary for patients with acute or chronic medical conditions. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs and to provide the care needed as described in the unit's policies and procedures. The employee must possess the ability to provide direct patient care under the direction of a RN, including procedures, activities of daily living, and operating equipment necessary for patient care as assigned. The employee must possess the ability to work in the role of Patient Care Technician as needed. '271501