Support Specialist jobs at Erlanger Health System - 1428 jobs

The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience. Schedule: Remote Role / Monday - Friday 8am to 5pm. >> We offer our team the best Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims. Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors. Submit and follow up on HCHB Support Tickets. Assist in project tasks related to new agency acquisitions. Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues. Identifying trending issues and providing thorough research and documentation of findings. Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite. Ability to take assigned projects to successful completion. The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications. Position Requirements & Competencies: High school diploma or GED equivalent, some college preferred. No less than 2 years of recent HCHB software experience. Excellent written and oral communication skills. Excellent customer service skills. Computer proficiency required: including intermediate level knowledge in Microsoft Suite. Ability to analyze and interpret situations to complete tasks or duties assigned. Detail oriented, strong organizational skills. Team players who are passionate about their work and will actively contribute to a positive and collaborative environment. Quick learners with strong problem solving and creative thinking abilities. Driven individuals who remain engaged in their own professional growth. Ability to Travel: Heavy travel (varies and may exceed 50%) is required during acquisition phases. Some travel may be required on weekends or evenings. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9930 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines. Essential Functions • Accepts assignments based on the particular needs of the consumer. • Provides up to 40 hours of support per week to consumers in a variety of settings. • Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping. • Assists consumers in the community in order to meet medical, recreational, and social needs. • Acts as an advocate to ensure that consumers remain in control of their households and finances when needed. • Assists the consumer in problem resolution and negotiating personal crisis. • Maintains professional demeanor when representing Keystone. • Participates in Interdisciplinary Treatment Team process. • Writes, where appropriate, reviews, and ensures progress notes are complete with required information. • Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in consumer's care. • Attends professional meetings as needed to represent the consumer and KCR. • Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed. • Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. • Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; • Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. • Annually meets regulatory and agency in-service training requirements. Work Environment • Community environment; • May experience exposure to body fluids and the need to provide personal, private care to individuals. • Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes; • Driving is required. Necessary to maintain an acceptable driving record. • Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle. Physical Abilities • Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly • Must be able to carry 50 pounds for at least 20 feet • Must be able to climb and descend 20 stairs carrying 20 pounds • Must be able to bend to retrieve an object at floor level 6-12 times hourly • Must be able to readily change direction while walking • Must be able to run a distance of 100 ft. 1-2 times hourly • Must be able to walk a distance of one mile • Must be able to crouch at the knees 6-12 times hourly • Must be able to kneel on both knees • Must be able to drive for a period of one hour 3-6 times daily • Must be able to stand for a period of one hour 6-12 times daily • Must be able to sit for a period of one hour 6-12 times daily • Must be able to push/pull 10 pounds • Must be able to grasp an object with at least one hand • Must have at least 20/40 combined vision with or without corrective lenses • Must be able to hear a normal spoken voice with or without hearing assistance • Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties Confidentiality • The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living. • General Professional confidentiality is expected at all times both within the company and with other agencies. #PA123

Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal Sentinel's Top Workplaces of 2024! The Children's Long-Term Support waiver is a Medicaid funded long-term care program for children with severe disabilities living with their families in Wisconsin. Clients served may be diagnosed with developmental, physical, or severe emotional disabilities. As a member of the Children's Long Term Support Team (CLTS), this position is responsible for the coordination of services provided to children in Milwaukee County. The Service Coordinator works closely with client families to identify goals and care needs for each child and the development of an individualized service plan. Service Coordinators assist in identifying appropriate services to meet these goals by utilizing waiver funded, insurance based options, and informal community supports needed by eligible persons and their families. Essential Functions: · Must be able to offer families a strong knowledge base that helps them make decisions about their options for their child. · Ability to work within an interdisciplinary team as a cooperative and supportive team member. · Strong oral and written communication skills. · Ability to utilize computer based communication, word processing, data entry systems, and teleconferencing platforms. · Ability to train and learn remotely. · Completion of quarterly home visits in client homes throughout Milwaukee County. Skills & Qualifications: · Bachelors Degree in Human Services/related field or an Associates Degree with at least 2 years of related work experience is required · 1 year Experience in working with children with disabilities. · Must have knowledge of community resources available to meet the needs of the clients served. · Ability to communicate and work effectively in a positive manner with staff and clients. · Effective time management skills and the ability to multitask. · Must possess a valid Wisconsin driver's license, reliable transportation and auto insurance. Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients."

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email

The Outpatient Specialist's main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory. Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability. Primary Responsibilities Deliver effective sales call management, opportunity management, pipeline management and forecast accuracy. Identify and establish relationships with key customers and opinion leaders within defined territory. Establish and maintain relationships with our distribution partners to support and advance opportunities and closes. Assess, clarify, validate, and quantify the customer's existing and unmet needs on an ongoing basis. As a part of the Regional Sales team, the Outpatient-Market specialist will identify high value targets within assigned territory and develop strategies to close new business those accounts. Maintain existing customer business to minimize lost business. Work cooperatively in a matrix team and other colleagues to advance and close opportunities. Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch request. Identify key opinion leaders (KOLs) within defined territory. Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as it is represented in our CRM tool and related dashboards. Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies. Education and Experience Associates degree and a minimum of 4 years of professional sales experience ORBachelors degree and a minimum of 2 years of professional sales experience required Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration. Strong Knowledge of molecular biology technologies, techniques, and disciplines preferred. In vitro diagnostic (IVD) capital equipment preferred. Point-of-care (POC) sales experience preferred. Distribution-sales experience preferred. Knowledge, Skills, and Abilities Business Skills Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action. Business acumen to understand how a business operates and how to make it successful. Intellectual Horsepower Effective and efficient problem analysis that leads to high-quality decisions. Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. Creating the New and Different Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes. Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges. Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details Maintaining Focus Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Priority setting that align with business objectives Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Getting Organized Organizing work and resources efficiently to ensure smooth operations Planning objectives and strategies to achieve them within a set timeline Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Getting Work Done Through Others Informing others by sharing clear, timely information to ensure alignment. Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs. Managing Work Processes Collect and analyze data to drive informed decision-making to improve performance and identify issues Dealing with Complex Situations Communicates instructions clearly and effectively Demonstrates assertiveness and confidence in the face of a challenge Conflict Management Solution oriented in the face of conflict Comfortable giving clear, direct, and actionable feedback Ability to deal with difficult situations in a timely and bold manner Focusing on the Bottom Line Drive for Results: Drive for Results while successfully removing barriers Action Oriented: Takes action even when facing challenges Being Organizationally Savvy Ability to cooperate with others at all levels including leadership Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Communicating Effectively Effective verbal communication skills Written Communications - including the ability to communicate technical data in written form Effective Presentation Skills - including the ability to present technical data Relating Skills Build and maintain positive, productive interactions with colleagues Easily accessible and open to communication Effectively navigate social interactions in the workplace Developing and Inspiring Others Reach mutually beneficial agreements through effective communication and compromise Managing Diverse Relationships Participate in a way that enhances team performance and cohesion. Fosters a culture of inclusiveness among all team members Acting with Honor and Being Open Consistently uphold and reflects the core ethical principles and values that bio Merieux promotes Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to adjust or move objects up to 50 pounds in all directions. Domestic travel required 70% of time Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals. Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties. The estimated salary range for this role is between $87,700 - $140,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

This position is to provide solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bio Merieux's diagnostic product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain current customer business, while developing and strengthening customer relationships that result in customer loyalty and positive referrals. Collaborate with all stakeholders to ensure customers receive prompt, accurate and professional support to further their business needs. The Field Application Specialist I promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic, positive work environment. Primary Duties Coordinate and provide technical training, consultation, and ongoing support of bio Merieux's diagnostic product lines within the U.S. customer base. Develop, cultivate, and maintain strong professional relationships with all customers. Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bio Merieux's CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams. Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators. Responsible for efficient territory management within operating expense budget. Support bio Merieux revenue initiatives. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Qualifications Education and Training Bachelor's degree in medical technology, technical or life science field. MLS (ASCP) Certification Preferred Work experience will not be accepted in lieu of a degree Experience 2+ years of clinical laboratory experience or equivalent. bio Merieux product experience preferred. Experience with CLIA regulations and/or other laboratory credentialing standards preferred. Experience with related technical field applications support strongly preferred. Laboratory Information System (LIS) or Connectivity/Networking experience a plus. Knowledge, Skills, and Abilities Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. Effective and efficient problem analysis that leads to high-quality decisions. Learning agility to be able to learn from experiences and apply that knowledge to new situations. Critical thinking, using logic and reason to analyze information and make decisions in the workplace. Priority setting that align with business objectives Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Proficient in Windows OS, MS Office programs Communicates instructions clearly and effectively Demonstrates assertiveness and confidence in the face of a challenge Solution oriented in the face of conflict Ability to deal with difficult situations in a timely and bold manner Action Oriented: Takes action even when facing challenges Perseverance: Demonstrates perseverance and a focus on outcomes Ability to cooperate with others at all levels including leadership Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Easily accessible and open to communication Effectively navigate social interactions in the workplace Build and maintain positive, productive interactions with colleagues Participate in a way that enhances team performance and cohesion. Fosters a culture of inclusiveness among all team members Consistently uphold and reflects the core ethical principles and values that bio Merieux promotes Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to wear PPE correctly most of the day. Ability to adjust or move objects up to 50 pounds in all directions. Domestic travel required: 75% International travel required: 5% Total travel: 80% The estimated salary range for this role is between $78,000 - $111,600. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

This field-based position covers the Ohio Valley territory, including Kentucky, Ohio, West Virginia, and Indiana, and requires travel throughout the region up to 80% of the time. This position is to provide solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bio Merieux's diagnostic product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain current customer business, while developing and strengthening customer relationships that result in customer loyalty and positive referrals. Collaborate with all stakeholders to ensure customers receive prompt, accurate and professional support to further their business needs. The Field Application Specialist I promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic, positive work environment. Primary Duties Coordinate and provide technical training, consultation, and ongoing support of bio Merieux's diagnostic product lines within the U.S. customer base. Develop, cultivate, and maintain strong professional relationships with all customers. Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bio Merieux's CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams. Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators. Responsible for efficient territory management within operating expense budget. Support bio Merieux revenue initiatives. Territory management over designated geographic area. Extensive field travel is required (average 75%, including overnight stays). Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Qualifications Education: Bachelor's degree in medical technology, technical or life science field required. MLS (ASCP) Certification Preferred. Experience: 2+ years of clinical laboratory experience or equivalent required. bio Merieux product experience preferred. Experience with CLIA regulations and/or other laboratory credentialing standards preferred. Experience with related technical field applications support strongly preferred. Laboratory Information System (LIS) or Connectivity/Networking experience a plus. Knowledge, Skills, and Abilities (KSAs) Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. Effective and efficient problem analysis that leads to high-quality decisions. Troubleshooting issues to identify and resolve problems efficiently. Proficient in Windows OS, MS Office programs. Written and verbal communication skills, including the ability to communicate technical data clearly. Ability to cooperate with others at all levels and work cross-functionally to achieve shared objectives. Consistently uphold and reflect the core ethical principles and values that bio Merieux promotes. Working Conditions Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to wear PPE correctly most of the day. Ability to adjust or move objects up to 50 pounds in all directions. Domestic travel required: 75% International travel required: 5% Total travel: 80% The estimated salary range for this role is between $78,000 and $104,300/year. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bio Merieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting. Primary Duties Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers. Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional. Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work. Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance. Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions. Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions. Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability. Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering. Obtains and maintains CRM certification to support service investigations and documentation. Supports revenue growth by promoting value-added projects, products, and services. Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes. Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues. Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required. Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Education & Training Bachelor's Degree in computer networking, cybersecurity or related field required Experience Requirements 2+ years of professional related experience as it relates to: LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems End-User support required; systems marketed by bio Merieux a plus. Industrial Microbiology or related field preferred Knowledge, Skills & Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Effective and efficient problem analysis that leads to high-quality decisions. Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement. Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. Planning objectives and strategies to achieve them within a set timeline Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Effective Presentation Skills - including the ability to present technical data Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions & Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to wear PPE correctly most of the day. Ability to adjust or move objects up to 50 pounds in all directions. Domestic Travel: 60% International Travel: 5% The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Your Job Phillips Medisize, a Molex Company is an end-to-end provider of innovation, development and manufacturing solutions to the pharmaceutical, diagnostics and medical device industries. Our New Richmond, Wisconsin location is seeking a Production Support Specialist to join our team and support manufacturing operations. This position will prepare, set up and maintain secondary equipment, including drying and delivery and assembly systems. Shift: D1 5:00am-5:00pm (2-2-3) Our Team At Phillips Medisize, our goal is to create value for others. We empower every team member to hear, feel and see the quality in every action we take. By incorporating quality into the design of products and processes and predicting potential quality problems before manufacturing and delivering the product, we can create mutual benefit. The leading task of quality control involves enforcing the use of specified processes and materials, ensuring the qualification of operators and equipment, and making a series of planned measurements to determine if quality standards are being met. What You Will Do Operate injection-molding/assembly machines and perform related duties, which include molding, material handling, trimming, secondary operations, and inspection of parts Support the automatic presses in molding, and assist in validation of equipment Assist team with identifying/verifying proper tagging/labeling and documentation of inventory Accurately perform line set-up, line reconciliation, and end of lot duties Complete production line 5S and Cleanliness Audits/Walkthroughs and correct non-compliances Lead root cause investigations for customer part quality issues and complete corrective actions as needed Identify and lead any CDPE or other 5S type effort on production floor Be able to work under minimal supervision Who You Are (Basic Qualifications) 6+ months of production or manufacturing experience What Will Put You Ahead Knowledge of medical device manufacturing systems and procedures Demonstrate mechanical aptitude, special relationship skills This position is not eligible for VISA sponsorship. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Molex company, Phillips Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-SD5

Peer Support SpecialistJob ClassificationNon-Exempt Pay Rate: $19.00 p/hr Position OverviewThe peer support specialist assists individuals throughout the recovery process, helping them gain skills, access resources, and regain the confidence to succeed in society. The peer support specialist assists program participants with basic life skills, such as bill paying and how to keep appointments, and provide encouragement and guidance for engaging with activities to engender feelings of support and community. The peer support specialist is also expected to work with and communicate directly with other staff members supportively and cooperatively, complete required documentation, manage crisis situations, and attend required training programs. CHS uses the Housing First and Harm Reduction service delivery models, assisting clients with housing as the immediate need without requirements to abstain from any harmful behavior prior to being housed.Key Responsibilities Assist program participants in the development of skills, confidence, and relationships as they resume independent living Facilitate groups in an open and welcoming environment Provide direct peer counseling based on your own lived experiences Help participants understand and employ recovery strategies Complete required written documentation in a timely manner. This includes incidents reports, progress notes, goal record sheets, and other case record forms. Ensure that progress notes include the individual behaviors, activities, goal progress, any changes, daily interactions, needs, strengths, etc. to provide a thorough overview and on-going log Complete data entry of information into the agency database and any funder-specific site for reporting purposes in a timely basis Understand and be responsible for performing all duties in accordance with the agency and program policies and procedures. Identify appropriate procedures for various situations Maintain the physical site by assisting consumers or performing household duties and report any needed house-related repairs Assist in cleaning the staff office and common spaces as needed Ensure health and safety standards are met and maintained Maintain an inviting and comfortable atmosphere in the office and common space Attend necessary trainings and professional development sessions to enhance agency-wide knowledge. Attend a minimum of 15 hours per calendar year of training Complete all job duties in accordance with the mission and values of CHS Knowledge Skills and AbilitiesThrough a combination of experience and education, the Peer Support Specialist will have: Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances. Excellent communication and interpersonal skills. Exceptional customer service communication. Cultural competence, being able to work effectively with all backgrounds. Experience and ability to de-escalate mental and behavioral health crisis situations Strong organizational, phone and computer skills. A working knowledge of the social service system through life or job-related experience. A willingness to work both independently and collaboratively. Strong ability to navigate the Internet to familiarize and access various resources. Ability to work and travel independently. Lived experience as it pertains to the participants CHS serves. Certification as a peer support specialist is preferred but not required.Position Physical DemandsThe peer support specialist will be called upon to engage in physical activity related to general office work, including the capacity to lift to 15lbs and stand or sit for extended periods. Also, the ability to walk up and down steps and physical activity related to cooking, cleaning, and general household maintenance. *This is not intendedto be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.

The healthcare billing battlefield awaits a new champion! We're not looking for ordinary customer service agents-we need an ELITE CUSTOMER SUPPORT TACTICIAN ready to storm the healthcare trenches and emerge victorious! Review accounts sent via e-mail from both the client and GetixHealth staff for resolution. Submit insurance billing requests to the client. Update accounts with information received from the client and GetixHealth offices. Process itemized statements requested by patients, insurances and attorneys. Process correspondence sent to our office by the patients, insurances and attorneys. Facilitate adjustments and cash transfer request. Follow up on disputed accounts to check for resolution. Facilitate missing payment research with the Vendor. Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists Proficient in Excel and Microsoft word. Pay rate: $15 eligible for quarterly bonus Education and Experience: High school diploma or college degree from an accredited college or university. 2-3 years of experience in a healthcare back-office function or customer care function. Work environment / physical requirements: Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone. Must be able to sit for extended periods of time. Benefits and Incentives: Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company's 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. GetixHealth is an equal employment opportunity employer.

Back to Search Results Peer Support Specialist - Atrium Health Behavioral Health Charlotte Social Services FT Day Charlotte, NC, United States Shift: Various Job Type: Regular Share: mail

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of department leadership, performs clerical and other technical lab duties in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing customer service tasks, executed at a high level. Executes to daily scheduled tasks, takes initiative within the scope of the role, and strives to improve work processes based on laboratory and client needs. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Understand and perform to all applicable regulatory and compliance requirements. May support leadership during audits. Ship, receive, and track packages and specimens while maintaining the integrity of samples, as needed. Receive, classify, and process specimens in an accurate and expedient manner. Inspect specimens and paperwork for accuracy and acceptability. Maintain sample identity and ensure samples are handled and stored at appropriate temperatures to prevent loss of sample. Use appropriate systems to accurately perform data entry functions. Proofread own work for content, spelling, accuracy, and document format. Maintain sample integrity and ensure proper identification of all specimens. Prepare samples for laboratory testing, as needed. May perform reagent preparation. Operate, troubleshoot, and perform routine maintenance and calibration on equipment, as needed. Properly identify and clearly document sample issues or discrepancies and work with client to resolve, as appropriate. Answer telephone calls and respond to email requests with professionalism and a high degree of courtesy and responsiveness. Research and resolve issues with follow up to customers in a prompt manner. Use written and verbal communication skills to provide exemplary customer service to internal and external customers, and appropriately document interactions. Maintain organization of departmental records, as needed. Support the maintenance of reagent and supply inventory, as needed. Work weekend and holiday rotations, as scheduled. May train others on job tasks, as assigned. Maintain all applicable competencies, sufficient continuing education credits, and perform duties in accordance with laboratory policy Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma or equivalent required Two years attendance at an accredited college, university or technical college with emphasis in a science/medical related field preferred Experience 1-3 years customer service experience required 1-3 years medical related experience or training preferred Data entry or LIS (Laboratory Information System) experience preferred Knowledge, Skills and Abilities Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. Strong attention to detail and problem-solving skills. Aptitude for computers and strong data entry skills. Ability to manage frequent interruptions in a fast-paced and high-volume environment. Ability to transition from one task to another in an efficient manner. Ability to provide a high level of customer service. Effective verbal and written communication skills Flexibility to work independently and with a team. Organized and able to efficiently prioritize multiple tasks to provide a productive workflow. Ability to work independently with structured written or oral instructions. Knowledge of medical terminology preferred. Understand time zones and military time. Tools and Technology General office equipment (i.e. computer, printer, fax, copy machine, scanner). required Personal Computer (desktop, laptop, tablet). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Software systems (including but not limited to Customer Relationship Management Software, Laboratory Information Systems, Learning Management System). required Lab/department specific equipment, including, but not limited to: Box cutter Pipettes (single channel, multi-channel, electronic, etc.). Centrifuge, freezers, refrigerators Water bath Automated cell washer Heat block Balances pH meter required Not ready to apply? Connect with us for general consideration.

Clinical Services Support Specialist, Full-Time, Day Shift Community Care is hiring a Clinical Services Support Specialist to be a part of our dedicated team providing care and service. The Clinical Services Support Specialist position is a full-time opportunity with weekday hours offering work-life balance, and is perfect for someone who enjoys team collaboration and being part of a mission driven organization. The position is based at our Milwaukee location - 3220 W. Vliet St, Milwaukee, WI 53208. Clinical Services Support Specialist Responsibilities: Coordinates and leads assigned quality and/or performance improvement initiatives for the Family CarePartnership program. Develops and coordinates programs for specific member populations based on the organization'sstrategic goals and initiatives. Facilitates the development and implementation of standards of care and monitors and assurescompliance; collaborates with site and clinical leadership to identify and address practice issues, staffknowledge and skill deficiencies, opportunities for coaching, and standardization of practice. Acts as a role model and resource for Partnership program team members in the areas of organizationalchange, critical thinking, care planning, and evidence based practice adoption and professional practice. Provides clinical consultation and guidance for staff regarding care management of members; Regularlymeets face to face with clinical staff to advise of clinical practice changes and to assist with clinicalproblem solving. Assists with care management and clinical orientation, competency validation, and onboarding of RNstaff. Clinical Services Support Specialist Job Requirements: Education: Bachelors Degree in Nursing required; Masters in Nursing preferred Candidates with an associate's degree in nursing along with RN Case Manager certification and currentenrollment in a BSN program are eligible for consideration. Licensure: Current Wisconsin Registered Nurse license; CPR & AED Experience: A minimum of 5 years of general nursing experience required Community Care experience preferred Clinical Services Support Specialist Job Schedule: 8:00AM - 4:30PM, 40 hours per week Monday - Friday About Community Care Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle. Compensation and Benefits: Our employees make a real difference in people's lives every day, that is why we are proud to offer a compensation package that includes: Generous, paid time off Competitive pay and benefits (health, dental, vision, etc.) Flexible benefits plan Employee referral program Coworkers care program Retirement plan with employer contribution Employee Assistance Program Community Care is an Equal Opportunity Employer

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

The Phlebotomist Specialist is a vital member of our healthcare team, responsible for collecting blood samples from patients with precision, care, and compassion. This position requires exceptional technical skills, attention to detail, and a strong commitment to patient safety and comfort. Key Responsibilities: 1. Blood Collection\: Perform venipuncture and capillary puncture techniques to obtain blood samples from patients of all ages. Ensure proper identification of patients and specimens, following established protocols and safety guidelines. 2. Specimen Handling\: Label, process, and transport collected specimens to the laboratory for analysis. Adhere to proper specimen handling procedures, maintaining the integrity and traceability of samples throughout the process. 3. Patient Care\: Interact with patients in a professional and empathetic manner, addressing their concerns, providing clear instructions, and ensuring their comfort during the blood collection process. Maintain a safe and clean environment for patients and staff. 4. Equipment Maintenance\: Perform regular maintenance and calibration of phlebotomy equipment, ensuring accurate and reliable results. Report any malfunctions or issues promptly to the appropriate personnel. 5. Documentation and Record-keeping\: Accurately document patient information, specimen collection details, and other relevant data in electronic health records or other designated systems. Maintain confidentiality and comply with all applicable privacy regulations. Education: Required\: High School Diploma or equivalent Successful completion of an accredited Phlebotomy Program or Pass certification exam within 90 days of being hired as well as three years of phlebotomy experience Experience: Required: Proficient is the use of the Laboratory Information System within the first 90 days of employment. Preferred: One year of hospital experience as a phlebotomist Position Requirement(s)\: License/Certification/Registration Required: Must be eligible for a national certification (i.e. ASCP) in phlebotomy. Preferred: Phlebotomy Certification Department Position Summary: The Phlebotomist Specialist will collect samples from patients from all ages and acuity levels, using the proper mechanics and following required collection protocols. The Phlebotomist Specialist will review and assess patient orders and will place those orders in the computer system if needed, The Phlebotomist will respond to Stat requests and is comfortable assisting with collection needs in trauma situation. The Phlebotomist Specialist must be able to assist with answering the phone, proper routing of calls, and responding to the pneumatic tube system. information to physicians for the diagnosis, prevention or treatment of diseases in patients.