Marketing & Events Manager
Ermenegildo Zegna N.V job in New York, NY
ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As the Marketing & Events Manager for ZEGNA North America you will be responsible for supporting strategic brand planning and executing the regional marketing strategy (US and Canada) across all channels (retail and wholesale). This position is accountable for all local events, in-store experiences, and other regional marketing initiatives which drive brand awareness, increase client engagement with the ZEGNA brand, and drive strong ROIs.
The Marketing & Events Manager has strong analytical, communication, and presentation skills and is comfortable working cross-functionally. This position requires the candidate to be highly organized, detail-oriented and manage multiple projects at once. This position reports directly to Marketing & Events Director - Americas and is based in our NYC Corporate office 4 days a week (1 day WFH).
KEY RESPONSIBILITIES:
Allocate and manage the budget for all regional retail advertising and marketing initiatives.
Collaborate on planning regional marketing strategy, applying insights and suggesting innovative ideas with a particular focus on new store openings and priority markets
Work closely with HQ to design and validate local strategy and execution.
Establish strong partnerships with cross-functional teams to align on plans and execution (PR, Content, Media, Retail, CRM, Visual Merchandising, Finance, etc.).
Oversee all facets of regional and partner marketing initiatives and localized campaigns to ensure execution meets brand standards and guidelines.
Support marketing department as a flexible and diversified resource across all planning and projects. EVENT AND ACTIVATION MANAGEMENT:
Support the Marketing & Events Director to ensure all events (brand, retail, client experiences) are delivered seamlessly and in an elevated manner with a hands-on mindset.
Design activations to deliver strong ROMI.
Develop and implement enhancements to events, retail activations, and client experiences. RELATIONSHIP AND PARTNER MANAGEMENT:
Own and develop mall relationships to maximize brand awareness and visibility through mall marketing platforms.
Serve as relationship support and account manager for appx 10 retail and wholesale partners, driving strategy and execution for all Lease Required Advertising [LRA] and Coop Advertising campaigns
Establish and leverage relationships with potential brand partners (e.g., Amex, hospitality, art industry).
Collaborate with regional teams with optimize relationship network with key hospitality partners, local VIPs, stylists, wedding planners and others. Serve as relationship lead between marketing department and retail teams, as well as key relationship lead between local teams and HQ marketing resources.
RETAIL MARKETING:
Develop infrastructure and protocols for handling retail marketing requests
Own all facets of regional retail marketing including asset requests and delivery for all regional marketing campaigns
Design and deliver marketing activities to engage clients with the brand
Manage regional participation in charitable events
Maintain regional calendar slides
Champion local initiatives for inclusion in digital, social and paid media campaigns
Monitor local paid media campaigns, providing strategic marketing guidance in collaboration with local teams to media agency
Create briefs, pitch and summary presentations to ensure HQ alignment ADDITIONAL RESPONSIBILITIES:
Support marketing department with budget tracking and management, ensuring proper budget planning, timely vendor payments and payment tracking. Manage expense report submission.
Provide strategic marketing insights. Monitor competitive activities and identify consumer trends and insights.
Create marketing collateral as needed for regional and HQ teams, including planning and summary decks and presentations
Support HQ during key brand moments as needed, such as fashion shows and local activations QUALIFICATIONS:
Bachelor's degree or equivalent experience required; MBA preferred.
5+ years of proven experience in retail luxury marketing and brand management, and event execution.
Demonstrated success in creating and implementing integrated brand strategies that drive results.
Outstanding verbal, written, and presentation skills, enabling effective influence across various stakeholders.
Strong leadership skills with the ability to align diverse teams and departments toward a common goal.
Extensive experience in budget creation, management, and optimization to ensure cost-effectiveness without compromising quality.
Strong data analysis capabilities to inform decision-making and measure the success of initiatives.
Expertise in managing multiple projects and priorities simultaneously in a fast-paced environment. WHO YOU ARE:
Passionate about delivering exceptional experiences and understanding the nuances of the luxury world, consistently pushing boundaries to elevate brand presence.
A forward-thinker with a business mindset and an innate ability to balance creative vision with measurable outcomes.
You're known for being highly organized and proactive, with excellent written communication skills and attention to detail
You thrive when owning a project end-to-end - from vision to final invoice - and excel in fast-paced, high-touch environments
Collaborative with strong leadership and project management skillsets, adept at fostering strong connections while motivating teams to achieve shared goals.
Thrives in dynamic corporate environments, addressing challenges with poise and ingenuity. Relationship focused, with polished communication skills and prior experience to serve as relationship lead with diversified partners. COMPENSATION:
The pay range for this position is $100,000-$110,000 annually with bonus potential, dependent on candidates' relevant skills and experience.
Accounting Operations Manager
Ermenegildo Zegna N.V job in New York, NY
ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
Reporting directly to the CFO, the Accounting Operations Manager will play a pivotal role within the Finance organization, supporting the Accounting function.
HOW YOU BRING IT TO LIFE
Assist the CFO with daily communication with ZEGNA Headquarters and relay requests to the local team.
Serve as a key partner to internal, cross-group, and external stakeholders including external auditors.
Support the preparation of monthly financial reports and budgets.
Prepare and maintain accurate financial records, including ledgers and journals.
Generate monthly, quarterly, and annual financial statements.
Support the month-end close process and the preparation of monthly financial statements.
Execute monthly report submission: Maintain organized financial records and documentation.
Manage accounts payable and receivable processes.
Conduct bank reconciliations and ensure all transactions are accurately recorded.
Assist with budget preparation and financial forecasting.
Support the CFO with analysis and reporting.
Prepare for and assist with audits by providing necessary documentation. WHO YOU ARE:
CPA required
Fluent in Italian
Minimum 3-4 years of experience is required, with a mix of public accounting and industry experience preferred.
Comprehensive and well-rounded technical accounting skills.
Ability to analyze financial information and identify discrepancies.
Ability to work collaboratively across the organization and with external stakeholders
Strong interpersonal and verbal/written communication skills
Proficient knowledge of financial accounting applications, SAP experience a plus.
Strong analytical, quantitative and problem-solving skills
Bachelor's degree in accounting or related field YOUR ZEGNA OFFER
Hybrid work model, designed to balance flexibility and in-person collaboration
Learning opportunities, including mentorship, structured programs, and personalized development paths
Other benefits, specific to the role or location [add as needed] The pay range for this position is $100,000-$110,000 annually, dependent on candidates' relevant skills and experience. NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
Online Customer Service Representative
Glen Head, NY job
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Sales Consultant Rugs & Furniture
New York, NY job
Job Title: Sales Consultant, Rugs & Furniture - ABC Carpet & Home
Position Type: Full-Time, OnSite
Join Our Team at ABC Carpet & Home - Brooklyn, New York
Are you passionate about sales & interior design?
ABC Carpet & Home is seeking a dynamic Sales Specialist to join our team at our Brooklyn location.
ABC Carpet & Home 's Mission:
Known as the most iconic Home Design destination in New York, our mission is to bring our magic and colorful vision to the world through a unique and unparalleled curation of rugs, furniture and décor.
ABC Carpet & Home is a 150+ year old privately and family-owned company with an entrepreneurial culture.
We are currently seeking a dedicated and experienced Sales Specialist to join our Brooklyn store.
The Opportunity:
As a Sales Specialist at ABC Carpet & Home in Brooklyn, you will be responsible for providing a welcoming and engaging high-end shopping experience to our customers, guiding and advising them through their design needs and through our product offering, as well as developing your clientele to achieve sales goals.
Key Responsibilities:
Selling and Clienteling:
· Sell, Sell, Sell!
· Strive to meet or exceed sales targets while maintaining a high level of customer satisfaction.
· Build long-term relationships to develop your portfolio of clients and grow your sales.
· Keep accurate records of sales and customer interactions, contributing to sales reports and performance evaluations.
Creative Design Services through Customer Engagement:
· Welcome and engage with walk-in store visitors as well as online requests. Initiate and foster relationships with potential customers, understanding their unique preferences, lifestyle, and design aspirations to make relevant suggestions, sell and upsell.
· Conduct in-depth consultations to identify individual needs and offer personalized design solutions aligned with ABC Carpet & Home's offerings: guiding customers through the showroom and our online assortment and highlighting key features and benefits of various items while addressing any inquiries.
· Translate customer preferences into actionable design concepts and recommendations. Offer creative input and suggestions, contributing to the creation of unique and inspiring design solutions.
· Provide exceptional customer service throughout the entire sales process, ensuring a seamless and unique experience for every customer and offering superior design solutions in-store, at home, and virtually.
Product Expertise & Design knowledge:
· Demonstrate an in-depth understanding of our products, materials, and craftsmanship of our inventory, including their features and care instructions.
· Keep abreast of competitors, design trends and industry developments.
· Connect customer needs with our assortment and interior design trends to drive sales by effectively communicating product features, advantages, and benefits tailored to customers' requirements.
Being a Team Player:
· Foster a collaborative and supportive team environment by sharing expertise and best practices with colleagues and partnering with the sales team to build their sales with design services.
· Assist in maintaining visual merchandising standards and replenishment, ensuring the showroom is consistently appealing and organized.
· Adapt quickly to changes in product inventory, promotions, or sales strategies, ensuring effective communication of these changes to customers.
Qualifications:
· 3+ year experience in furniture sales; within home furnishings.
· Strong passion for interior design, knowledge of essential design principles, floor planning, material selection, lighting and a keen eye for aesthetics.
· Alignment with ABC's brand vision.
· Excellent communication and interpersonal skills.
· Ability to thrive in a fast-paced, customer-focused environment.
· Flexible work schedule including weekends and holidays.
Compensation + Benefits Details:
Starting Salary:
We offer a competitive starting hourly rate ranging from $16.00 to $30.00, depending on your experience and qualifications. Our commitment to equitable pay means we regularly adjust our ranges to stay compliant with state and local laws, ensuring our team members are rewarded fairly for their expertise and dedication.
Incentives:
A commission on sales will reward your contribution to our goals.
Benefits:
Generous employee discount, 401k, medical, dental, and vision health care insurance.
ABC Carpet & Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
PR Events Coordinator (Temp)
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior invites you today to join its North America teams.
Parfums Christian Dior is part of the LVMH Group.
The Public Relations Events Coordinator (Temp) will play a key role in supporting the PR Manager and PR Events team on a brand event scheduled for March 2026.
This position will help ensure smooth execution across all phases of planning, coordination, and reporting - working closely with cross-functional teams and external partners.
This position requires flexibility and attention to detail, with key responsibilities including:
Project Coordination:
Support the PR Manager and PR Events team in all day-to-day event operations and logistics
Act as a central liaison across Paris and local teams, production agencies, and vendors to ensure consistent communication and alignment
Organization & Logistics:
Manage project timelines, asset and file organization, and product orders
Oversee shipment tracking, inventory management, and delivery coordination
Guest & Attendee Management:
Handle RSVP lists, guest communications, and attendee logistics before and during the event
Partner with internal teams to deliver a seamless guest experience
Budget and Vendor Management:
Support ongoing event budget tracking and updates
Manage vendor set up, invoicing and expense reconciliation
Event Reporting
Prepare daily and weekly event update decks for Paris office
Collaborate on comprehensive post-event reporting and performance recaps
Qualifications
The ideal candidate for this role has
Prior internship or 1-2 years of experience in PR, Events, or Communications preferred (luxury or beauty industry a plus).
Strong organizational skills with the ability to multitask and meet deadlines.
Excellent communication and interpersonal skills; comfortable working cross-functionally and liaising with global teams.
Detail-oriented, proactive, and solution-driven with a strong sense of ownership.
Proficient in Microsoft Office Suite (PowerPoint, Excel) and comfortable working in fast-paced environments.
Additional Information
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $32 - $45/hour.
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
Flagship Store Director
New York, NY job
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Responsible for the sales and KPIs performance of the store
Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
Motivate team to drive results through effective training, accountability and celebrating successes
Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Client Management
Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Develop and expand customer base by capitalizing on high-profile clientele and sales
Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
CRM
Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Support the organization of in-store & promotional events, liaising with merchandising & PR team
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are met
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
YOU'LL NEED TO HAVE
3-5 years of experience in retail management - luxury experience preferred
Bachelor's degree in Fashion or Business preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
Strong team management skills, with the potential to develop people personally and professionally
Organization skills, critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach, sales focused with the ability to take ownership
WE'D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
Coordinator, eRetail
New York, NY job
Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.
In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House's creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation. With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us.
The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature's most precious wonders: bees, sentinels of the environment and symbol of the House.
Guerlain invites you today to join its North America teams.
Guerlain is part of the LVMH Group.
The E-Retail Coordinator will support the E-Retail Manager on managing and growing Guerlain's online presence on retail sites by understanding key brand strategy and goals and translating them into online conversions and sales.
The E-Retail Coordinator will also monitor Guerlain's online presence to ensure the brand is showcased in an elevated and consistent way across all digital channels.
ORGANIZATIONAL STRUCTURE - REPORTING RELATIONSHIPS
Reports to:
E-Retail Manager
Positions Supervised:
None
Peers:
Other Coordinators and Executive Assistants
Internal Partners:
Sales, Sales Administration, Training, Finance, Creative Services, Marketing, Human Resources
External Partners:
Retailers
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Functions, duties, and responsibilities necessary to accomplish main job objective.
Product Page Management:
Oversee timely setup of product pages for new launches and existing products, including asset delivery and retailer form completion.
Site Merchandising Optimization
: Continuously monitor and improve site merchandising across e-retail partners to ensure brand consistency and best-in-class execution.
Retailer Collaboration:
Work with retail partners to enhance organic visibility, improve search ranking, and increase share of voice.
Asset Management:
Coordinate with local creative teams and HQ to resize visuals and optimize product copy for the U.S. market.
Digital Marketing & Retailer Media:
Support the E-Retail Manager in developing creative briefs for retailer co-op programs and track retailer visibility.
Reporting & Communication:
Track retailer events and marketing exposures, sharing updates with internal and HQ teams. Proactively communicate competitive insights to HQ.
Administrative Tasks
: Maintain promotional calendars, update contact lists, process invoices, and manage purchase orders.
Qualifications
Detail oriented and organized
Proven ability to effectively manage multiple projects and deadlines in a fast-paced environment
Highly motivated self-starter with a proactive approach, demonstrating ownership and consistent follow-through
Strong analytical and communication skills
Collaborative team player with the ability to work independently and contribute in a team environment
Negotiation skills with the ability to collaborate effectively with retailers to maximize brand visibility
Working knowledge of retailer.com site functionalities and best practices
Proficiency in Microsoft Office, with advanced Excel and PowerPoint experience
Adobe Photoshop knowledge a plus
WORKING CONDITIONS
Based out of the NY office (3 days in office, 2 days WFH)
Travel based on needs of the business
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $65,000 - $75,000
Payroll Specialist
Glen Head, NY job
London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a Payroll Specialist to work in our corporate office in Glen Head, NY.
Responsibilities:
Preparation, processing and reconciliation of bi-weekly payroll and maintain accurate records for multiple companies
Run payroll reports
Review, verify and audit payroll register and Time & Attendance
Review payroll data week to week for discrepancies and find reasons for discrepancies
Research and ensure that payroll issues and discrepancies are resolved with a sense of urgency in a timely manner
Ensures that payroll-related transactions are processed in compliance with internal and external policies
Coordinate communications and provide prompt customer service to employees in-person, via email, and/or through telephone on payroll related matters
Reviews and process payroll adjustments
Performs other related clerical payroll duties as assigned
401K - update changes in ADP, upload file feed and complete audits
Qualifications/Experience:
3+ years of payroll processing
Proficiency in using ADP payroll platforms
Excellent written, verbal, and interpersonal communication skills
Upholds professionalism, integrity, responsibility, and accountability
Able to handle confidential information with discretion
Aptness to multitask, prioritize, and maintain meticulous attention to detail
Strong Microsoft Office (Excel and Word) skills
Ability to work well with others and independently in a time sensitive environment
Create relationships with managers and platform representatives through clear and efficient communication
Strong organization and time-management skills with the ability to meet deadlines
Knowledge of Payroll laws, regulations and compliance requirements
Understanding of Third Party Sick and contribution changes and processes
Ability to adapt quickly to changing trends
Preferred Qualifications:
Familiar with HRIS systems administration
Job Type:
Full-time
In office
Salary:
$34.00 - $38.50
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
Shift:
Monday - Friday In office position
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Client Advisor / Key Holder - Soho
New York, NY job
Description:
ABOUT ETRO
ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection.
SCOPE
The Client Advisor / Key Holder at ETRO is responsible for daily floor supervision of the sales team ensuring great client experiences and thereby driving sales goals attainment and providing real-time performance coaching to drive the overall Etro Experience. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store.
RESPONSIBILITIES
Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client, ensuring that every interaction with a client is memorable
Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Etro experience in line with brand strategies
Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to clients
Drive partnership on the selling floor between sales associates, stock associates and operations team
Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
Partner with SM to take ownership of Etro's training within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the Etro Experience through role-play, providing tips and talking through difficulties of individual associates
Partner with store management to drive goal expectations throughout store.
Resolve difficult customer issues and escalate to management when necessary.
In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales
Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations
Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
Additional duties as required
Requirements:
EDUCATION AND EXPERIENCE
Undergraduate Degree or equivalent experience
3+ years' experience in the luxury sector and knowledge of industry-specific dynamics
SPECIFIC SKILLS
Proficient in Microsoft Office Suite, with strong Excel and Outlook skills
Ability to react quickly within a fast-paced environment
Strong communicator with proven ability to interact on a professional level with internal and external individuals
Ability to build positive, inclusive, and respectful relationships
Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes
Proven ability to drive results
Excellent organization skills
Understanding of sales analytics and key performance indicators
Wide client network and proven sales record
The pay range for this position is $23.00 - $28.00 per hour, based on qualifications and experience.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact **************.
Account Executive, New York
New York, NY job
For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.
In 1970,
Kenzo
Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011.
The brand's first feminine fragrance, called Kenzo, was born in 1988. Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values.
LVMH Fragrance Brands invites you today to join its North America teams.
LVMH Fragrance Brands is part of the LVMH Group.
Achieving and driving established retail sales goals as set forth by Corporate.
Ensuring the proper usage of all client retention systems in each account.
Recruiting, hiring, and motivating Beauty Advisors to achieve established sales goals.
Recruiting, hiring, scheduling, and managing freelancers to assist in the achievement of sales goals. This responsibility also includes proper budget management.
Working with appropriate store personnel in the proper planning and execution of product launches, promotions, and special events.
Implementing the corporate merchandising guidelines to ensure LVMH Fragrance Brands' image at point of sale at all times.
Negotiating with store personnel to gain space and improve locations for all product categories at the beauty counter, women's fragrance counter, and the men's bar.
Providing the corporate office with updates for the account profile book including changes to space, location, and staffing.
Assisting the Education Department in the training and development of all Beauty Advisors while maintaining constant and productive communication/partnerships with Education Executives.
Providing the Sales team with necessary information for the account's monthly business report including information on new product launches, promotions, and special events.
Conduct all other job-related activities including daily travel to locations.
Qualifications
5+ years
of recruiting and selecting top-performing Beauty Advisors, in addition to multi-door specialty account sell thru experience
Strong interpersonal and communication skills
Persistence in quest to improve the market share of all Brand brands within area of responsibility
Computer skills necessary to operate all Microsoft Office programs
Each Account Executive works from a home office
Travel varies by territory and can be extensive
Hours of work must be flexible to meet job objectives
Deals with confidential information and/or issues using discretion and judgment
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $90,000-100,000.
Senior Visual Merchandiser, Americas (7.5 month FTC)
New York, NY job
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.
Senior Visual Merchandiser, Americas
Reporting into the Visual Merchandising Director, the Senior Visual Merchandiser - Americas will play a pivotal role in setting the overall visual experience in our stores, ensuring the visual experience is consistently implemented across EMEA, creating a unique and beautiful customer journey that aligns with Stella McCartney's values.
Your Mission:
Collaborate with the Director Store Store Design & Visual Merchandising to develop a comprehensive visual merchandising strategy that reflects the brand's identity and enhances the overall customer experience.
Lead the rollout of the visual merchandising strategy across our America's store network, ensuring consistency in visual presentation, brand messaging, and storytelling.
Oversee the execution of visual merchandising initiatives to create captivating in-store environments that engage and inspire customers. This includes defining and implementing store layouts, product placement, fixtures, and lighting.
Work closely with the store planning and windows design team to integrate visual merchandising concepts seamlessly into the overall store design. Foster a collaborative environment to ensure the end-to-end customer experience is unique, beautiful, and aligned with the company's values.
Provide guidance and training to store teams on visual merchandising principles, standards, and best practices.
Conduct regular training with in-store VM Associates to ensure standards are maintained across the network
Partner with the retail teams to continuously assess and improve the visual presentation skills of the store staff to enhance the overall brand experience.
Monitor and evaluate the effectiveness of visual merchandising strategies, fixtures, and displays through regular analysis and reporting. Identify areas for improvement and implement appropriate adjustments to optimize sales and brand impact.
Develop and oversee the relationships with 3rd Party contractors on installations, storage and logistics.
At times required support the business on events and other marketing activations.
Your Talent:
Experience in visual merchandising within the luxury fashion industry across the United States.
Strong understanding of luxury retail and fashion industry trends.
Creative flair with a keen eye for aesthetics and detail.
Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams
Understanding of different cultures to effectively drive the VM strategy across all markets
Strong project management skills with the ability to prioritise and meet deadlines in a fast-paced environment
Proficient in Microsoft Office and Adobe experience a plus.
Flexibility to travel as required.
Reward
Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
Employee discount
Exclusive staff sales and sample sales
Flexible working/core hours
Maternity/paternity enhanced
Fitness membership (Classpass) and onsite yoga
Volunteer and Birthday leave
Employee referral bonus
Financial Wellbeing Support Services
We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.
At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.
#MD1
Auto-ApplyExecutive Assistant
New York, NY job
For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.
In 1970, Kenzo Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011. The brand's first feminine fragrance, called Kenzo, was born in 1988.
Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values.
LVMH Fragrance Brands invites you today to join its North America teams.
LVMH Fragrance Brands is part of the LVMH Group.
LVMH Fragrance Brands brings together the savoir-faire of two iconic Maisons: Parfums Givenchy and Kenzo Parfums, creating highly desirable and bold fragrance and beauty products.
Joining LVMH Fragrance Brands means:
- Being continually inspired by our couture heritage,
- Being part of a positive transformation where your entrepreneurial spirit can flourish,
- Being empowered,
- Being beautifully creative while raising the standards of operational excellence.
Our unique spirit is promoted daily by our talents throughout the world acting with Determination, Agility, Realism and Empathy, encapsuling our 4 core key attitudes in the acronym DARE.
Join us and DARE to be entrepreneurs of beauty!
The Executive Assistant will represent and support the President for North America with communications, expense management, and general team/office support.
Communication (70%)
Manage the day-to-day sensitive and confidential business activities of the Executive.
Demonstrate the ability to handle confidential and highly sensitive proprietary information with discretion.
Schedule meetings and maintain the Executive's daily and long-term calendar in a manner that provides the most effective use of the Executive's time and prioritizes business needs.
Evaluate and screen incoming calls independently for priority, resolution, routing, or response in the most professional manner.
Prioritize and handle independently internal and external correspondence, including determining whether to directly answer correspondence, where, in their judgment, the Executive's attention is not required, drafting proposed replies, and/or routing to others in the company.
Prioritize and execute travel arrangements (both domestic and international) to best facilitate effective use of Executive's time.
Streamline correspondence for Executive by reading, researching, and routing as necessary.
Represent the Executive by attending meetings where the Executive's attention is not required.
Welcome guests and clients by greeting them, in person or on the telephone; answering or directing inquiries.
Maintain customer confidence and protect operations by keeping information confidential.
Expense/Invoice Management (10%)
Prepare and submit completed online T&E form for Executive on a monthly basis
Partner with Executive to review and approve the expenses of their direct reports
Analyze spend of department
Process all invoice and purchase order requests
General Team/Office Support (20%)
Coordinate senior Executive meetings and prepare confidential and sensitive materials.
Order office supplies for team and applicable departments.
Assist Workplace Services in preparation of office area of new hires.
Execute special projects and miscellaneous duties.
Working Conditions
Based out of the NY office
Travel based on needs of the business
Qualifications
5+ years
of experience in supporting an executive, preferably within prestige fragrance and beauty industry
Sound analytical and communication skills
Detail oriented, organized, and demonstrated ability to manage multiple priorities with a sense of urgency
Proficiency in Microsoft Office, with advanced Excel experience
Ability to interact at all levels with internal and external personnel
Proactive, requiring little direction, takes responsibility
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $80,000-$90,000.
Manager, Business Analyst & Digital Planning
New York, NY job
From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior is part of the LVMH Group.
We are seeking a strategically minded and analytically driven Manager, Business Analyst & Digital Planning to lead forecasting, performance analysis, and business planning for our direct-to-consumer (DTC) digital channel.
In this role, you will design forecasting models, build dashboards, and translate data into insights that shape and accelerate the digital business. The ideal candidate is equal parts data scientist, business strategist, and storyteller-able to transform complex data into clear, actionable insights that drive growth and elevate the luxury digital experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Forecasting & Analysis:
Lead the development, maintenance, and refinement of sales and demand forecasts at SKU, category, and channel levels-integrating historical trends, seasonality, and business inputs from Finance and Sales Planning.
Continuously analyze and recap product and category performance to identify trends, highlight risks and opportunities, and ensure alignment across sales and inventory planning.
Conduct variance analysis (forecast vs. actuals), delivering insights and corrective recommendations to improve forecast precision and agility.
Own and partner cross-functionally on promotional strategy, forecasting, and budget planning-analyzing spend efficiency and consumption impact to ensure initiatives drive profitable growth and maximize engagement across digital channels.
Insights & Performance
Analyze and share business performance on a daily, weekly, and monthly basis to identify trends, risks, and highlight opportunities for growth.
Partner with Beauty Tech for reporting and generate insight-driven narratives, preparing regular performance recaps, and communicate findings.
Create KPI scorecards that empower teams with accessible insights.
Proactively identify anomalies versus target plans and find actionable solutions.
Stay current on digital and retail trends, emerging technologies, and evolving consumer behaviors that could influence traffic, conversion, and sales performance.
Qualifications
5-7
years of experience in digital commerce, forecasting, or digital planning ideally within a luxury, beauty, or premium consumer brand
Proven expertise in sales forecasting, demand planning, and performance analytics, with the ability to interpret financial reports and translate insights into actionable business strategies
Experience in leveraging data and insights to inform digital strategy, marketing performance, and profitability optimization.
Strong understanding of DTC business models, merchandising strategy, and eCommerce KPIs (traffic, conversion, AOV, retention, and profitability).
Demonstrated ability to translate complex data into clear business narratives, influencing cross-functional teams and senior stakeholders.
Strategic and detail-oriented, with the ability to manage both high-level insights and operational execution.
Self-starter who can work autonomously, anticipate business needs, and drive projects from analysis to action.
A mindset of continued curiosity and innovation, always seeking new ways to improve forecasting accuracy, efficiency, and business impact.
Passion for the beauty and fragrances industry, competitive landscape & trends.
Advanced proficiency in Microsoft Excel and PowerPoint; experience with digital analytics and dashboard tools such as Power BI, Google Analytics, and Salesforce
Experience working with a foreign parent company a plus.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115-$125,000.
Key Holder, Full Time - Versace Manhasset - NY
Manhasset, NY job
GV-VERSACE Manhasset
Reports to General Manager.
Responsibilities include:
Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
Meet & exceed sales goal targets (daily, monthly, yearly)
Meet & exceed targets for client data capture
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
Support the business by maintaining seamless inventory operations throughout the day
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients, peers, and management
Develop business driving initiatives, contests and events
Support the sales team through various coaching & training techniques
Qualifications include:
Minimum of three years of experience in a retail environment
Full understanding of specialty retail and a proven track record in clientelling.
Ability to thrive in a high paced retail environment.
Ability to multi-task with ease while maintaining a balance of daily responsibilities
A powerful and electrifying personality that is entrepreneurial and sales focused
-
Versace is an equal employment opportunity employer. Versace's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
$17.00 - $28.00
Auto-ApplyVP, People
New York, NY job
WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don't just aspire to make the best products on the market; we want to be the best beauty brand to work for. We've created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that's how we got here.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
MAIN JOB OBJECTIVE
Fresh is seeking a highly strategic and dynamic Vice President of People to lead our human resources function. This pivotal leadership role is designed to architect and implement innovative talent strategies that align with Fresh's global business objectives and foster a collaborative, high-performing culture. As an advocate for Fresh's culture and values, you will champion initiatives that enhance our workforce capabilities and drive organizational success. This entails offering visibility into LVMH's best practices and innovative solutions while ensuring Fresh's voices are heard at every level. With a nuanced understanding of the beauty industry's trends and challenges, you will balance local market intricacies against overarching company goals.
This role requires a seasoned HR Leader to be based in NYC, leading and supporting the execution of our Fresh HR strategy and transformation. The ideal candidate will have transformation experience, be a change agent with excellent business acumen, have exceptional relationship-building skills, and a player/coach mentality. While a strong HR generalist background with experience across all disciplines of HR is essential, we will provide development opportunities in transformation, vision, and strategy. This role will report directly to the Global Chief HR Officer.
Job Description
JOB RESPONSIBILITIES
Strategic HR Business Partnering:
Serve as the primary HR point of contact and trusted advisor to senior leaders, proactively partnering to develop and implement talent strategies that drive business objectives and organizational effectiveness.
Execute Fresh Talent Strategy:
Oversee and execute Fresh talent strategy in partnership with the global HR team, encompassing employee experience, workforce strategy, succession planning, organizational assessment, Diversity, Equity & Inclusion (DEI), talent acquisition, and HR operations. Create an exceptional employee experience that energizes teams, drives engagement, and establishes a clear career path fostering mobility within the LVMH ecosystem.
Develop Top Talent:
Cultivate capabilities across all organizational levels by providing trusted advice and coaching to enhance leadership skills, team performance, and business outcomes. Guide and nurture our HR team to promote a unified team culture within all of Fresh Beauty.
Align Strategies with Legal Standards & Business Goals:
Ensure talent strategies are legally-compliant, reflect best-in-class HR practices, and support business objectives. Build a globally high-performing HR team through effective communication, personalized development opportunities, and consistent feedback. Lead execution of global initiatives locally while harnessing people analytics to assess program impact.
Foster Organizational Collaboration:
Collaborate cross-functionally with partners within Fresh Beauty, the Beauty Division at large, and LVMH Group to ensure seamless initiative rollouts.
Drive Change Management & Initiative Adoption:
Champion change management processes for successful training and implementation of new HR initiatives throughout Fresh's corporate and retail environments. Regularly connect with stakeholders throughout Fresh Beauty to identify essential talent needs for success in both corporate and retail settings.
Optimize Workforce Planning & Development:
Implement strategic workforce planning aimed at building an internal pipeline reflective of evolving industry demands. Serve as the subject matter expert in crafting effective talent strategies utilizing resources from both Fresh Beauty and LVMH Group.
Strategic HR Leadership:
Develop and execute HR strategies that reflect Fresh's business mission and aims, contributing to business growth and success. This includes leading the workforce strategy and culture to drive organizational performance.
HR Digital Systems & Analytics:
Leverage HR data for actionable insights and informed decision-making, utilizing digital tools to enhance HR efficiency and employee experience. Define business and people critical metrics, create analytics models, and perform analysis to support evidence-based HR decisions.
This role defines a critical leadership position integral not only to shaping the future workforce but also nurturing it through strategic insight combined with compassionate leadership. We seek someone who can navigate complex dynamics between global strategy alignment and local execution excellence-someone ready to lead Fresh's People function into tomorrow's retail landscape.
Scope, Complexity, and Impact:
As a Vice President at Fresh Beauty:
You will hold organization-wide scope, responsibility, and substantial impact. Your actions and decisions will influence the direction of your department and contribute significantly to our overarching mission.
You'll be tasked with shaping your department's strategy by aligning it tightly with Fresh's mission, vision, and strategic goals to ensure a coherent approach to achieving success.
You will play a pivotal role in establishing clear departmental objectives that embody our company's ambition. Your leadership will be crucial in ensuring these goals are effectively communicated, pursued by your teams, and ultimately realized.
You are expected to be proactive in recommending policy adjustments or procedural enhancements that affect not only your functional area but also have cross-functional implications. Your insights should derive from a deep understanding of both internal dynamics and external business trends.
The issues you tackle will be multifaceted, requiring you to analyze situations or data through multiple lenses. A successful candidate must exercise sound judgment drawn from evaluating diverse factors - including a keen grasp on current internal processes as well as external market conditions.
Overseeing budgets forms a key part of your remit; you'll ensure they reflect Fresh's financial discipline while supporting immediate and medium-term objectives.
In all aspects of this role, you'll need to balance strategic foresight with operational efficiency. We're looking for someone who can navigate complex challenges with agility while remaining aligned with our core values.
Physical Requirements:
Continuous standing/ walking for an average of 7.5 hours/day.
Unpack and lift boxes up to 40 lbs.
Continuous bending of neck, arms, torso and legs for an average of 7.5 hours/day.
Work in a fragrance filled environment.
Physical contact with clients/customers.
PROFILE
You have:
10+ years' experience as a Human Resources Leader in multidisciplinary roles
Bachelor's degree in Human Resources, Business Administration, or a related field
Master's degree is a plus
You can/have:
Proven experience as a change agent in a dynamic organizational setting.
Strong business acumen with the ability to understand and contribute to Fresh's overall business strategy.
Excellent relationship-building and interpersonal skills, capable of influencing and collaborating across all levels of the organization and with external partners.
Demonstrated ability to act as a player/coach, developing and mentoring team members.
A strong HR generalist background with expertise across all disciplines of HR is essential.
Experience in the beauty industry or a similar fast-paced retail environment is highly desirable.
Understanding of global HR practices and the ability to adapt strategies to local market intricacies.
Exceptional communication skills, both written and verbal, with the ability to articulate complex HR concepts clearly.
Analytical mindset with the ability to leverage data for informed decision-making.
Qualifications
You are:
Consumer Centric: Build relationships with Consumers through heartfelt generosity
Agile: Anticipate and champion change
Collaborative: Communicate and dream with others
Growth Minded: Seek opportunities that offer the chance to be a curious creator
Accountable: Take ownership of actions and responsibilities
A Strategic Thinker: Implement new ideas from data and insights to create the unexpected
Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success
Optimistic: Maintain a “Sky's the Limit” mindset
You are Proficient in Microsoft Suite
Additional Information
WHAT WE OFFER YOU
Training & Development and Culture
Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Paid Time Off and Flexibility
Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote
Fertility and Family Planning
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can't access care
Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks' and Discounts
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
Medical, dental and vision
Retirement and Additional Benefits
401k with Company Match + Additional Employer Contribution at eligibility
Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for this role is $200,000 - $280,000 USD.
This role is based in New York City.
All your information will be kept confidential according to EEO guidelines.
Selling Specialist, Long Island
Garden City, NY job
Who We Are: MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome.
Job Description
MAKE UP FOR EVER
is looking for a
Selling Specialist, Long Island
. This person is responsible for driving sales through education and support of the Sephora Stores in the Long Island region, as well as building the love of MAKE UP FOR EVER and fostering a positive brand perception.
SALES:
Achieve retail sales objectives through the education of management.
Exhibit strong business acumen and communication skills.
Build and maintain store relationships through consistent follow up and communication with Sephora Leadership.
Plan and manage time effectively when working in store to maximize efficiency and effectiveness in driving revenue with SEE.
Participate in and ensure execution of store events and initiatives to achieve sales goals.
Partner with Market Specialist and SEE to create regional sales initiatives, leveraging education to drive a positive ROI.
Build partnerships with store leadership to ensure store visits are scheduled to drive maximum business impact. Plan in-store coverage during key store hours.
Observe, investigate, facilitate and follow up on all aspects of Gondola management, including Visual Merchandising and Inventory.
EDUCATION & ARTISTRY:
Be an outstanding role model for education and artistry skill and lead by example.
Exhibit consistent, appropriate, and effective training and artistry skills.
Be a passionate, professional, positive brand representative to internal and external clients.
Partner with Store Leadership team in identifying and addressing areas for development in artistry, business, presentation, or other areas of opportunity.
Qualifications
Must have two or more years of experience in field sales experience within the retail cosmetics field. Experience within Sephora is preferred.
Must be able to exhibit basic beauty make up skills.
Additional Information
Hourly Rate
$22-$29/hour
Senior Manager, Consumer Engagement
New York, NY job
For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy.
In 1970, Kenzo Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011. The brand's first feminine fragrance, called Kenzo, was born in 1988.
Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values.
LVMH Fragrance Brands invites you today to join its North America teams.
LVMH Fragrance Brands is part of the LVMH Group.
LVMH Fragrance Brands brings together the savoir-faire of two iconic Maisons: Parfums Givenchy and Kenzo Parfums, creating highly desirable and bold fragrance and beauty products.
Joining LVMH Fragrance Brands means:
- Being continually inspired by our couture heritage,
- Being part of a positive transformation where your entrepreneurial spirit can flourish,
- Being empowered,
- Being beautifully creative while raising the standards of operational excellence.
Our unique spirit is promoted daily by our talents throughout the world acting with Determination, Agility, Realism and Empathy, encapsuling our 4 core key attitudes in the acronym DARE.
Join us and DARE to be entrepreneurs of beauty!
Craft consumer engagement strategy for Givenchy and Kenzo in North America (U.S. & Canada), aligned with overall brand strategy, consumer insights/data, and business goals.
Oversee lifecycle marketing strategies that identify valuable consumers and opportunities that drive increased engagement and revenue
Develop and deliver programs that will build brand awareness, share of voice and market share growth across all activities on the brand across paid, earned and owned media (includes, Influencer marketing, Events, PR and Brand earned media presence).
RESPONSIBILITIES
Key Responsibilities
Consumer Engagement Strategy
Build and drive the consumer engagement strategy focused on expanding Influencer and PR channels, aligned with Global brand strategy, regional synergies, and market-specific objectives.
Lead long-term strategic planning (3-year plan) to fuel growth of key categories.
Define annual strategic priorities, develop budgets, and allocate resources across influencer marketing, content creation, and PR.
Oversee the global earned media strategy - including influencers, makeup artists, and celebrity partnerships - while cultivating strong relationships with agents and talent.
Shape content strategy by identifying influencer- and creator-led content to be leveraged across consumer touchpoints (social, email, media, etc.).
Partner closely with Global and regional teams to ensure alignment, share vision, and effectively project manage initiatives.
Provide competitive landscape reviews, benchmarks, and actionable recommendations to accelerate consumer engagement and reinforce brand relevancy in North America.
Budget Management
Build and manage annual budgets for influencers, content creation, and PR; revise semi-annually as needed.
Collaborate with Marketing on campaign briefs to ensure North American relevancy.
Oversee annual advertising budget and monthly updates; recommend tactical plans to maximize ROI and sales impact.
Execution
Provide leadership and guidance to direct report while overseeing all engagement programs and analyses.
Ensure cross-functional collaboration to deliver brand strategies, optimize budget spend, and enhance performance.
Drive development of locally relevant brand content (social, PR, media), in partnership with Global HQ.
Lead PR and Influencer activations, build strong influencer relationships, and design PR/consumer events to drive awareness, engagement, and sales.
Develop clear, concise briefs for agencies and influencers that articulate objectives and KPIs.
Pitch key media outlets for feature placements on new product launches and brand campaigns.
Create press materials including press kits, communications assets, and press releases.
Reporting & Insights
Track and analyze earned media KPIs, providing insights to optimize strategy, increase brand love, and improve rankings.
Monitor global competitive activity, trends, and best practices, and regularly update leadership teams.
Team Leadership
Manage, mentor, and develop the Consumer Engagement Assistant Manager to strengthen team capabilities and performance.
Conduct all other job-related activities.
Qualifications
7+ years of related experience, with exposure to the U.S. market.
3+ years of people management experience with proven ability to lead, motivate, and develop teams.
Strong consumer marketing background with expertise in earned media and social media.
Demonstrated ability to analyze influencer campaigns and translate insights into marketing decisions.
Superior collaboration and teamwork skills; experience driving cross-functional projects and alignment.
Strong project management abilities with the capacity to reprioritize effectively in a fast-paced environment, while maintaining attention to detail.
Consumer-centric mindset with a balance of creative thinking and analytical rigor.
Excellent problem-solving skills and ability to manage multiple priorities simultaneously.
Positive, proactive, and able to work independently as well as collaboratively.
Entrepreneurial spirit with creative and innovative thinking, coupled with a willingness to take calculated risks.
Outstanding written, verbal, and presentation communication skills.
Passion for the beauty industry and enthusiasm for overcoming challenges to drive brand success.
Fluency in French is a plus, though not required.
Willingness to travel as needed.
This role will work a hybrid schedule - in office Monday, Tuesday and Wednesday. Flexibility needed to adjust to the needs of the business.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $145,000 -$155,000
Assistant Manager, Visual Merchandising
New York, NY job
Born/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art, of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market. In the US and North America, products are sold at Bergdorf Goodman, Neiman Marcus, and select Saks Fifth Avenue, Bloomingdales, Holt Renfrew and Nordstrom stores as well as the Maison Francis Kurkdjian boutique in the Miami Design District and Houston River Oaks.
Maison Francis Kurkdjian is part of the LVMH Group.
The Assistant Manager, Visual Merchandising will support the creation, planning and implementation of visual merchandising through the US, Canada, and Mexico in adherence to the Maison Francis Kurkdjian visual standards. The Assistant Manager, Visual Merchandising will support the VM production of outposts, campaign or repush creative, and events (VIC, Press, KOL, Friends of the Maison, in-store experience). Ensure the visual standards of Maison Francis Kurkdjian are exemplified through planning and production results, while working closely with Production Vendors, Retailer partners, Manager Visual Merchandising, and Visual Team at HQ. The Assistant Manager, Visual Merchandising reports directly to the Manager, Visual Merchandising.
Description & Accountabilities:
Support the Manager, Visual Merchandising in the creation of the design layout, formal proposal presentations, and VM production for Events, VIC, KOL, and in-store experiences.
Support the Manager, Visual Merchandising on reviewing production material and prototypes with Vendors as needed for campaigns, repushes, pop-ups, outposts, and window production.
Support and partner with Sales team, Marketing team, Events and Training team on singular and small scaled visual merchandising requests, while working closely with Manager, Visual Merchandising, HQ, production teams, and retailers.
Support and partner with Operations Manager, Store Design and Visual Merchandising on POSM forecasting for future campaigns, re-pushes, new store openings.
Support and partner with production vendors on VM tool forecasting and ordering for future campaigns, re-pushes, new store openings, and semi-customization.
Ability to create VM distribution lists per campaign or repush for US, Canada, and Mexico.
Support Manager, Visual Merchandising on design process to make sure the projects deliver on time, on budget and results are qualitatively.
Ability to create visual presentations recapping projects for HQ, North America team, and retailers.
Ability to create visual merchandising design proposal presentations for HQ, North America team, and retailers to support the Manager, Visual Merchandising .
Ability to create and adapt visual merchandising schematic designs to the US, Canada, and Mexico market needs, using Adobe Suite software skills.
Ability to create and layout VM schematics for new store openings and semi-customization locations, using sketchup software skills.
Partner with Manager, Visual Merchandising on travel schedule to support production prototypes with vendors, business needs or production installations as needed.
Self-manage travel expenses and travel budgets.
Ability to travel domestically and internationally as needed, average of 20% quarterly.
Qualifications
3+ years of experience in Visual Merchandising, preferably with a background in design production, planning and implementation.
Exceptional visual standards and the ability to execute the Maison Francis Kurkdjian visual direction.
Excellent organizational and communication skills both verbal and written.
Solution-oriented and high sense of ownership.
Ability to oversee and follow through on multiple simultaneous projects.
Ability to work flexible hours, as needed, including early mornings, over-nights, evenings and weekends to help support store initiatives.
Ability to work in a hybrid work environment such as remote, office setting, distant travel with production vendors, or HQ.
Strong computer skills in MS Office, Excel, Outlook, and PowerPoint.
Strong design software skills in Adobe suite, Illustrator, Photoshop, Sketchup.
Speaking French is a plus.
Additional Information
NOTE
: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $80,000-$85,000.00.
Media Manager
New York, NY job
Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.
In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House's creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation. With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us.
The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature's most precious wonders: bees, sentinels of the environment and symbol of the House.
Guerlain invites you today to join its North America teams.
Guerlain is part of the LVMH Group
The Media Manager will lead and support full funnel paid media tactics to support various business objectives. Digital Media Manager will be tasked with analyzing, managing, and optimizing Guerlain's media strategy in the US to support brand equity objectives along with performance media goals.
This role will work closely with Agency partners as well as strategically along-side the Digital & Communication teams to concept out, develop and launch all digital media initiatives that contribute to the brand 360 marketing support. This role will coordinate all aspects of digital campaign development with the agency and support teams to ensure deadlines, tracking requirements and goals have been successfully accomplished. Role will work closely with NA and Global brand Marketing and Creative Services to achieve overall project objectives and deliver assets in a timely fashion. This role will work in partnership with the Central team on asset coordination and market requirements as well as program validation. This role will ensure optimal user experience across all platforms and placements and consistently monitor program from start to end.
Reports to:
VP, Omni
Positions Supervised:
n/a
Peers:
Other Managers
Internal Partners:
Sales, Sales Administration, Training, Finance, Creative Services, Human Resources
External Partners:
Media Agency
DRIVE MEDIA CAMPAIGNS
Lead media campaign strategies and execution with media agencies: oversee asset selection and adaptation per ad formats, optimize plans, and build comprehensive performance analyses hand-in-hand with E-Business team
Search-specific: lead and execute Search efforts (SEA, SEO through HQ) hand-in-hand with E-Commerce team
Establish performance marketing best practices, build ROI reports for each campaign with industry and/or competition benchmarks, enforce “test and learn” culture within media plans to constantly improve media goals and spend efficiency.
Maintain audience groups' relevancy and refine segmentation with constant attention to behavior and ROI for media efforts.
Provide landscape study on competitors strategy for major launches and overall 3-axe plans and build recommendations to optimize communication strategy.
Track key metrics to benchmark social/paid digital marketing efforts through retailers and provide insights on media optimizations.
Establish relationships with Digital key players (Google, FB/IG, TikTok) and key Media partners (LVMH Media, LVMH Digital community, media agencies) to collect insights, recommendation, access betas and ensure Communication and Marketing teams are up-to-date with media innovations ; monitor relevant innovation from third-party vendors to optimize media efforts within budget.
Partner with all internal teams to amplify digital communication plans.
Act as “social/digital expert” to educate internal teams on social tools and metrics during dotcom initiative meetings.
Ensure brand tone of voice aligns across social channels for media, earned, and owned consumer-facing social content.
DIGITAL STRATEGY:
Partner with Central teams to develop U.S.-centric assets and digital native content for media and brand social channels and influence timing of posts to better incorporate U.S./North American needs.
Partner with all internal teams to create holistic plans (social, e-retail, trade, in-store, etc.).
Provide monthly market and competition insight reports with quarterly deep dives on best practices.
Track social performance per brand against market trends and key competitors, providing insights on how to optimize rankings.
Lead Brand communication on social platforms for the U.S.; maintain local pages for each Brand social platforms if applicable, track any relevant data on US audiences from global-led channels.
Budget management: manage, track budget for media and influencer boosting activities.
Ensure alignment with integrated multi-media (i.e. print/outdoor/online) advertising plans
Consistently monitor and optimize campaigns to ensure success of investment
Identify, communicate and document objectives and success metrics with the agency (e.g., engagement, views, online conversations, tonal sentiment, etc)
Qualifications
DIGITAL STRATEGY:
Partner with Central teams to develop U.S.-centric assets and digital native content for media and brand social channels and influence timing of posts to better incorporate U.S./North American needs.
Partner with all internal teams to create holistic plans (social, e-retail, trade, in-store, etc.).
Provide monthly market and competition insight reports with quarterly deep dives on best practices.
Track social performance per brand against market trends and key competitors, providing insights on how to optimize rankings.
Lead Brand communication on social platforms for the U.S.; maintain local pages for each Brand social platforms if applicable, track any relevant data on US audiences from global-led channels.
Budget management: manage, track budget for media and influencer boosting activities.
Ensure alignment with integrated multi-media (i.e. print/outdoor/online) advertising plans
Consistently monitor and optimize campaigns to ensure success of investment
Identify, communicate and document objectives and success metrics with the agency (e.g., engagement, views, online conversations, tonal sentiment, etc)
Additional Information
Hybrid Model:
In office: Monday, Tuesday, Thursday
Remote: Wednesday, Friday
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $100,000 - $110,000.
New York City 57th St Style Advisor
Ermenegildo Zegna N.V job in New York, NY
ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR ROLE AT ZEGNA
As Style Advisor, based in New York City, on 57th street, you will bring your unique strengths to the Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You'll work closely with the General Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.
HOW YOU BRING IT TO LIFE
Here's how you'll bring this role to life each day - making it your own and shaping it with your unique talents and expertise:
Deliver a memorable in-store customer experience by following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
Engage customers in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
Promote ZEGNA Made to Measure services as a key part of the selling ceremony, offering tailored solutions to meet clients' current and future wardrobe needs.
Leverage digital tools (e.g., iPod/iPad) and storytelling techniques to create an integrated luxury experience.
Resolve customer issues and complaints with empathy, while adhering to ZEGNA's customer service policies, including alterations, repairs, and global returns.
Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Made to Measure services - and confidently translate this knowledge into clear benefits for the customer.
Maintain high standards in clienteling, CRM data collection, and after-sales service while contributing to store KPIs and operations.
Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
Actively communicate customer insights, product feedback, and key store updates within the team to help ensure customer satisfaction and support business goals.
WHO YOU ARE
This is how you show up:
You bring 2+ years of experience in luxury retail or client-focused sales environments, with a proven ability to deliver exceptional service.
You are proficient in digital tools and CRM platforms, with a deep understanding of clienteling best practices and customer relationship development.
You're recognized for your emotional intelligence and talent for building authentic, lasting connections with clients.
You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.
YOUR ZEGNA OFFER
High-earning potential with top performers averaging $150K+
Learning opportunities, including ZEGNA Made to Measure Certification, structured programs, and development paths
Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
Paid time off: vacation and holidays, with accrual based on tenure and role level
Access to premium materials, resources, and production partners
Creative autonomy and a supportive environment that rewards results
Opportunity to grow within a luxury, design-focused brand
NATURALLY IN ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.