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Ermenegildo Zegna N.V. jobs in New York, NY - 37 jobs

  • Accounts Payable Supervisor

    Ermenegildo Zegna N.V 4.2company rating

    Ermenegildo Zegna N.V job in New York, NY

    Why Join Us Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY As the Accounts Payable Supervisor for Zegna, you will oversee the activities of the Accounts Payable Coordinators to ensure timely resolution. This role is based in the Thom Browne Corporate Office on a hybrid schedule. HOW YOU WILL CONTRIBUTE: Supervise functions of the Accounts Payable team Identify Training needs and support continous improvements Serve as point of contact for complex issues, ensuring problem solving ownership and timely follow-up through resolutions Team Support- Have regular weekly touchbases with the team and provide assistance to ensure timely completeion of tasks New Vendor setup and management, maintain new and existing vendor master data Manage year-end 1099 reporting, including validation of vendor eligibilty, accurate tax reporting and determination of issuance requirements in complaince with the IRS regulations Reveiw and manage vendor aging, Identify and resolve Aged open items, duplicate invoices and payments and incorrect postings SAP MM processing tool administration -Managing of monthly reporting - Maintain control over open PO's by reveiwing SAP open PO reports,identifying PO invoices and GR discrepancies, enforcing controls to prevent duplicate PO's or invoices processed Act as Concur expense Administrator, providing user training, maintaining access and updating the system as needed American Express Administrator - manage department card expenses, handle new card applications, maintain accuracy within the Amex program, ensure timely cancellation of card for former employess and follow up on deliquent accounts. Archiflow- Maintain the Archiflow Platform, ensuring all approvers are up to date and invoices are routed and processed in a timely manner Month-end Support- Prepare and provide AP accruals to the Accounting Manager Payments- Ensure all weekly payments are accurately recorded including auto-debits and tax payments WHO YOU ARE: Minimum three years accounts payable experience preferred Detail oriented and ability to work in a fast paced environment Strong communication and follow through skills Strong computer skills; Word and Excel. SAP experience preferred, AS400 and Concur experience a plus. Ability to manage and organize large amounts of information with strong attention to accuracy and detail. Must be able to work in a fast-paced environment on multiple projects and concurrent tasks while remaining results and deadline driven. COMPENSATION: The salary range for this position ranges from $90,000-100,000 plus bonus potential. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
    $90k-100k yearly 2d ago
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  • Temporary Associate Wholesale Planner

    Ermenegildo Zegna N.V 4.2company rating

    Ermenegildo Zegna N.V job in New York, NY

    Why Join Us Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY As a Temporary Associate Wholesale Planner based in the New York Corporate office you will play a key role within the Wholesale team. Additionally, this role will produce insights and analysis to proactively determine needs that help address business conditions and help drive sales and sell through and reduce leftover inventory. The core responsibilities of this position include, but are not limited to, the following: HOW YOU WILL CONTRIBUTE Manage sales data from various sources both internally and from external partners Standard reporting analysis includes but not limited to: Core replenishment, sell-thru, sell-out, stock level, weeks of supply, style, ecommerce, and geographic market Prepare weekly performance recaps and executive-ready presentation materials Support Senior Manager in developing seasonal budgets by store by category that ties to financial targets and trends Budget and track returns, discounts, and DSA expenses; Ensuring accruals are adequate Export and organize invoicing data and distribute to internal teams and executives Develop and maintain cross-divisional relationships across multiple levels of management Communicate opportunities where management support is needed on initiatives and strategies WHO YOU ARE: Bachelor's degree is required Advanced skills in MS Excel and experience navigating multiple systems and large sets of data SAP and/or Skypad experience highly desired Expert command of retail math concepts, applications, and statistical analysis Demonstrated problem solving skills, adaptability/flexibility, and initiative Excellent communication, presentation, teamwork, analytical and strategic thinking skills Result-focused, highly driven to improve performance & excellence Proficient across Microsoft Office Programs $35-$40 per hour, depending on experience and skillset
    $35-40 hourly 2d ago
  • Asset Protection Partner

    LVMH Group 4.1company rating

    New York, NY job

    Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Regular Your Role at Sephora: As an Asset Protection Partner, you'll safeguard Sephora's assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you'll help implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism and care. If you're detail-oriented and passionate about safety and service, this is your moment to Belong to Something Beautiful. Key Responsibilities Promote safety & awareness Lead/join meetings and training to increase asset protection and reinforce safety protocols Maintain strong store presence Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment Partner with leadership Collaborate with managers to align shrink reduction and safety initiatives Monitor & investigate Use CCTV and reporting tools to identify and investigate losses Incident response De-escalate situations professionally, prioritizing safety and client experience Execute audits and reporting Complete audits and prepare reports for asset protection efforts Compliance Adhere to all asset protection policies and licensing requirements Support multiple locations As needed Represent Sephora Testify in court on behalf of the company if required Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/ hours Full Time: 30-40 hrs/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience 1-2 years in retail operations, sales, hospitality, asset protection, or loss prevention Understanding of retail operations, shrink, and safety Ability to build trust and collaborate across teams Conflict de-escalation skills Comfortable with CCTV and reporting tools Excellent communication and attention to detail Physically able to lift and carry up to 50lbs While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $25.00 - $29.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr
    $25-29.5 hourly 5d ago
  • Asset Protection Specialist: Retail Safety & Loss Prevention

    LVMH Group 4.1company rating

    New York, NY job

    A leading luxury goods company is seeking an Asset Protection Partner in New York, NY. You will safeguard assets and maintain a safe environment by implementing safety strategies, collaborating with store leaders, and handling incidents professionally. The ideal candidate has 1-2 years of retail or loss prevention experience, strong communication skills, and is physically capable of lifting up to 50 lbs. Enjoy flexible scheduling, healthcare benefits, and meaningful rewards while fostering an inclusive environment. #J-18808-Ljbffr
    $54k-79k yearly est. 5d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Glen Head, NY job

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 4d ago
  • Account Executive - Speciality Stores

    Stella McCartney 3.9company rating

    New York, NY job

    Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. The Account Executive within our US Commercial team will support the US Sales Director across wholesale accounts in North America. The Account Executive will be responsible for and partner with specialty store accounts and retailers, providing a smooth and consistent service in line with the Stella McCartney wholesale strategy and that a consistent brand image is communicated through selling locations. Your Mission: Directly responsible for account management of major client accounts and specialty retailers Together with the US Sales Direct, implements business strategies by designated account and develops financial plans by account and product assortment. First point of contact for client queries such as RA requests, reorders, repairs, store locations, product search, etc. Develop seasonal projections to forecast sales, markdowns, margin and turnover Analyzing client performance and recommend strategies to drive business performance Collaborate with client accounts to define and execute strategies and identify opportunities Communicate with major accounts on initial budgets prior to market Manage existing business including driving performance, re-orders, managing risk and liability, tracking shipping and selling etc. Strategize and execute on new business opportunity alongside US Sales Director. Present and sell seasonal collection to buyers from major/specialty stores. Manage, track and ensure shipment of all orders. Execute and summarize events and client activities for the brand. Prepare all informational packets and analysis for respective retailer meetings and presentations. Partner with Visual team to develop & implement retail specific visual merchandising guidelines and communicate all wholesale parameters on an ongoing basis. Partner with clients to ensure sales associates have been trained on product and visual merchandising guidelines to strengthen business performance and retain brand positioning, and brand messages. Collaborate with in-house teams such as Corporate Image, Visual Merchandising, Windows Display and Store planning to equip clients with relevant visual and branding tools Reporting and consistent analysis to empower client and brand decision's and strategies Build and update WTD, MTD, & YTD sales reports Conduct competitive analysis to maintain awareness of the marketplace and to influence strategy. Your Talent: Degree qualification desirable Strong sales experience and account management experience Knowledge and experience of various markets across the US Prior experience in retail or wholesale environment essential Experience and knowledge of US department stores and specialist retailers National account management experience preferred Excellent problem solving skills and solution based Strong ability to take initiative and ownership of projects Agility and ability to react quickly with strong sense of urgency Aptitude to develop strong relationships built on respect and trust Robust analytical skills Strong Excel and Power Point skills are mandatory, word proficiency Excellent communication and presentation skills Language skills a plus Compensation: $80k annually Reward Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community. Employee discount Exclusive staff sales and sample sales Flexible working/core hours Maternity/paternity enhanced Fitness membership (Classpass) and onsite yoga Volunteer and Birthday leave Employee referral bonus Financial Wellbeing Support Services We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine. #MD1
    $80k yearly Auto-Apply 12d ago
  • Senior Visual Merchandiser, Americas (7.5 month FTC)

    Stella McCartney 3.9company rating

    New York, NY job

    Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. Senior Visual Merchandiser, Americas Salary: $90,000 per annum Overview Reporting into the Visual Merchandising Director, the Senior Visual Merchandiser - Americas will play a pivotal role in setting the overall visual experience in our stores, ensuring the visual experience is consistently implemented across EMEA, creating a unique and beautiful customer journey that aligns with Stella McCartney's values. Your Mission: Collaborate with the Director Store Store Design & Visual Merchandising to develop a comprehensive visual merchandising strategy that reflects the brand's identity and enhances the overall customer experience. Lead the rollout of the visual merchandising strategy across our America's store network, ensuring consistency in visual presentation, brand messaging, and storytelling. Oversee the execution of visual merchandising initiatives to create captivating in-store environments that engage and inspire customers. This includes defining and implementing store layouts, product placement, fixtures, and lighting. Work closely with the store planning and windows design team to integrate visual merchandising concepts seamlessly into the overall store design. Foster a collaborative environment to ensure the end-to-end customer experience is unique, beautiful, and aligned with the company's values. Provide guidance and training to store teams on visual merchandising principles, standards, and best practices. Conduct regular training with in-store VM Associates to ensure standards are maintained across the network Partner with the retail teams to continuously assess and improve the visual presentation skills of the store staff to enhance the overall brand experience. Monitor and evaluate the effectiveness of visual merchandising strategies, fixtures, and displays through regular analysis and reporting. Identify areas for improvement and implement appropriate adjustments to optimize sales and brand impact. Develop and oversee the relationships with 3rd Party contractors on installations, storage and logistics. At times required support the business on events and other marketing activations. Your Talent: Experience in visual merchandising within the luxury fashion industry across the United States. Strong understanding of luxury retail and fashion industry trends. Creative flair with a keen eye for aesthetics and detail. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams Understanding of different cultures to effectively drive the VM strategy across all markets Strong project management skills with the ability to prioritise and meet deadlines in a fast-paced environment Proficient in Microsoft Office and Adobe experience a plus. Flexibility to travel as required. Reward Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community. Employee discount Exclusive staff sales and sample sales Flexible working/core hours Maternity/paternity enhanced Fitness membership (Classpass) and onsite yoga Volunteer and Birthday leave Employee referral bonus Financial Wellbeing Support Services We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine. #MD1
    $90k yearly Auto-Apply 10d ago
  • E-Commerce Coordinator

    Louis Vuitton 4.1company rating

    New York, NY job

    For more than 60 years Parfums Givenchy has perpetuated the values of its founder, Hubert de Givenchy, releasing fragrances, makeup and skincare products that define free, assertive and bold women. Parfums Givenchy fragrances embody the brand's Fearless Classic vision, fusing genres and revealing unexpected twists. Inspired by the avant-garde spirit and sensuality of Givenchy Couture creations, Nicolas Degennes, Makeup and Color Artistic Director since 1999, continues to reveal the inventiveness synonymous with Givenchy. In 1970, Kenzo Takada instilled a touch of jungle exoticism at the heart of Paris, in Galerie Vivienne. With his colorful prints and his self-professed creative freedom, Kenzo upturned the couture diktats of the time by merrily breaking the rules. In keeping with this cheerful and colorful heritage, Carol Lim and Humberto Leon took over the artistic direction of the House of Kenzo in 2011. The brand's first feminine fragrance, called Kenzo, was born in 1988. Then followed a series of creations with a unique and original identity that made a strong impression on the world of perfumery. They all tell an optimistic story and play with a mix of multicultural codes to savor again and again. The bottles themselves are symbols of pure refinement and emblems of the brand's values. LVMH Fragrance Brands invites you today to join its North America teams. The E-Commerce Coordinator plays a key role in supporting the growth and daily operations of Givenchy Beauty's Direct-to-Consumer business (GivenchyBeauty.com). This position reports to the E-Commerce manager and within this role, candidate will collaborate closely with cross-functional partners in media, CRM, creative, and operations to deliver an exceptional client experience, drive conversion, and ensure flawless execution across all digital touchpoints. This role is ideal for a digitally driven, detail-oriented individual with a passion for beauty, luxury, and eCommerce innovation. RESPONSIBILITIES In this capacity, your duties will be as follows: Site Operations & Merchandising Maintain the DTC product catalog and content (homepages, product pages, banners, offers) in alignment with launch calendars and brand guidelines. Partner with the creative, marketing, and HQ teams to ensure all assets are optimized for eCommerce (imagery, copy, SEO). Support new product launches, sampling initiatives, and promotional mechanics (GWP, bundles, exclusive offers). Monitor product availability and site accuracy; coordinate with supply and operations to address stock issues and updates. Performance Tracking & Analytics Compile and analyze weekly and monthly performance reports covering sales, orders, traffic, and conversion KPIs. Track performance of key levers such as AOV, traffic source, and media-driven sales to identify optimization opportunities. Maintain trackers for campaign results, promotions, and content performance. Create and maintain Ecommerce Roadmap project tracker that includes timelines, owners, and status updates to monitor progress and ensure accountability across cross-functional Ecom teams, including HQ, Operations, and QA Campaign & Content Execution Coordinate site readiness for new launches and brand campaigns, ensuring timely and accurate execution across homepages, landing pages, and PDPs. Partner with the CRM and Media teams to align site messaging with paid, owned, and earned media initiatives. Support personalization and A/B testing in partnership with HQ, Media, and CRM teams. Performance Media & Affiliate Support Support the execution of performance media and affiliate programs by coordinating assets, tracking links, and campaign updates with the media agency. Consolidate weekly performance recaps and assist in monitoring KPIs (ROAS, conversion, CAC) across paid social, search, display, and affiliate channels. Collaborate with ecommerce and media leads to ensure landing pages and site experiences are optimized for campaign traffic. Support affiliate onboarding and product updates to ensure accurate brand representation and seamless user journeys. Customer Experience & Process Support Partner with Customer Service team to identify site issues or client pain points and propose improvements. QA all site and campaign updates pre- and post-launch to ensure flawless client experiences. Maintain accuracy of launch calendars, content trackers, and performance dashboards. Qualifications Required Education : Bachelor's degree in Marketing, Business, or related field Required Experience : 1-3 years of eCommerce, digital marketing, or site merchandising experience (beauty, fashion, or luxury preferred) Computer skills : Salesforce Commerce Cloud experience required; Analytical and data-driven with proficiency in Excel and familiarity with analytics platforms Other skills or know-how: Expertise in tools such GA4, affiliate networks, and performance media platforms preferred (Google Ads, Meta Business Manager) Soft skills: Growth-oriented, consumer-obsessed, and comfortable in a fast-paced, results-driven environment; Self-starter, with the ability to work collaboratively in a fast-paced, dynamic environment; Strong communication, project management, and data storytelling skills; Strong organizational and project management skills; capable of managing multiple priorities with attention to detail. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $70,000.00 - $75,000.00.
    $70k-75k yearly 1d ago
  • Coordinator, Sales & Business Analyst

    Louis Vuitton 4.1company rating

    New York, NY job

    MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome. MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a Coordinator, Sales & Business Analyst to join our dynamic team. This role is pivotal in driving business insights and operational efficiency through robust sales reporting and analysis, supporting both Finance and Sales functions, and optimizing key processes. What You'll Do: Core Responsibilities: Sales Reporting and Analysis: Generate and distribute comprehensive weekly and monthly sales reports and analyses for the US and Canada markets to local teams and headquarters. Provide detailed breakdowns by sales channel, product category, and new product launches. Contribute to the identification of key trends, performance drivers, and areas for growth within the sales data, to inform strategic decisions. Conduct ad-hoc sales analyses as requested to support specific business needs and inquiries. Process Improvement and Optimization: Proactively identify, define, and implement enhancements to current reporting processes, with a strong focus on optimization and automation, often beginning with sophisticated Excel-based solutions. Utilize tools such as Power BI to streamline data workflows, improve reporting efficiency, and enable the extraction of value-added business insights. Collaborate cross-functionally to refine existing business processes, foster operational excellence, and recommend best practices that enhance efficiency and accuracy across departments. Sales & Financial Support and Forecasting: Provide direct support to the Sales team in monitoring the performance of key retail locations and assist in the establishment of relevant sales targets. Track and manage operational expenses in collaboration with local teams, ensuring accurate financial oversight. Participate in the preparation of sales forecasts (by sales channel, by product category), working jointly with the Sales team. Assist with financial forecasts, including analysis, presentation, and reporting to headquarters. Qualifications 2-3 years of experience in a similar position. Advanced proficiency in Excel and strong data management skills. Experience with Power BI, or Anaplan is a plus. Demonstrated experience in process improvement, automation, or operational optimization. Hands-on, organized, rigorous, detail-oriented and data-driven. Able to work autonomously, take initiative, and deliver results under tight deadlines. Excellent written and verbal communication skills, with the ability to partner effectively with various stakeholders. Interest or experience in the beauty industry is a plus. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $65,000-$75,000.
    $65k-75k yearly 1d ago
  • Client Advisor/Key Holder - Madison

    Etro Fashion USA 4.5company rating

    New York, NY job

    ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE The Client Advisor-Key Holder at ETRO is responsible for daily floor supervision of the sales team ensuring great client experiences and thereby driving sales goals attainment and providing real-time performance coaching to drive the overall Etro Experience. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store. RESPONSIBILITIES Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client, ensuring that every interaction with a client is memorable Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Etro experience in line with brand strategies Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to clients Drive partnership on the selling floor between sales associates, stock associates and operations team Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions Partner with SM to take ownership of Etro's training within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the Etro Experience through role-play, providing tips and talking through difficulties of individual associates Partner with store management to drive goal expectations throughout store Resolve difficult customer issues and escalate to management when necessary In absence of store management, responsible for processing post-void transactions, authorizing promotional discounts and employee sales Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level. Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures ? Additional duties as required Requirements Education & Experience Undergraduate Degree or equivalent experience 3+ years' experience in the luxury sector and knowledge of industry-specific dynamics Specific Skills Proficient in Microsoft Office Suite, with strong Excel and Outlook skills Ability to react quickly within a fast-paced environment Strong communicator with proven ability to interact on a professional level with internal and external individuals Ability to build positive, inclusive, and respectful relationships Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes Proven ability to drive results Excellent organization skills Understanding of sales analytics and key performance indicators Wide client network and proven sales record The pay range for this position is $24 - $30 per hour, based on applicable qualifications and experience. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact **************.
    $24-30 hourly 60d+ ago
  • VP, People

    Louis Vuitton 4.1company rating

    New York, NY job

    WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don't just aspire to make the best products on the market; we want to be the best beauty brand to work for. We've created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that's how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a highly strategic and dynamic Vice President of People to lead our human resources function. This pivotal leadership role is designed to architect and implement innovative talent strategies that align with Fresh's global business objectives and foster a collaborative, high-performing culture. As an advocate for Fresh's culture and values, you will champion initiatives that enhance our workforce capabilities and drive organizational success. This entails offering visibility into LVMH's best practices and innovative solutions while ensuring Fresh's voices are heard at every level. With a nuanced understanding of the beauty industry's trends and challenges, you will balance local market intricacies against overarching company goals. This role requires a seasoned HR Leader to be based in NYC, leading and supporting the execution of our Fresh HR strategy and transformation. The ideal candidate will have transformation experience, be a change agent with excellent business acumen, have exceptional relationship-building skills, and a player/coach mentality. While a strong HR generalist background with experience across all disciplines of HR is essential, we will provide development opportunities in transformation, vision, and strategy. This role will report directly to the Global Chief HR Officer. Job Description JOB RESPONSIBILITIES Strategic HR Business Partnering: Serve as the primary HR point of contact and trusted advisor to senior leaders, proactively partnering to develop and implement talent strategies that drive business objectives and organizational effectiveness. Execute Fresh Talent Strategy: Oversee and execute Fresh talent strategy in partnership with the global HR team, encompassing employee experience, workforce strategy, succession planning, organizational assessment, Diversity, Equity & Inclusion (DEI), talent acquisition, and HR operations. Create an exceptional employee experience that energizes teams, drives engagement, and establishes a clear career path fostering mobility within the LVMH ecosystem. Develop Top Talent: Cultivate capabilities across all organizational levels by providing trusted advice and coaching to enhance leadership skills, team performance, and business outcomes. Guide and nurture our HR team to promote a unified team culture within all of Fresh Beauty. Align Strategies with Legal Standards & Business Goals: Ensure talent strategies are legally-compliant, reflect best-in-class HR practices, and support business objectives. Build a globally high-performing HR team through effective communication, personalized development opportunities, and consistent feedback. Lead execution of global initiatives locally while harnessing people analytics to assess program impact. Foster Organizational Collaboration: Collaborate cross-functionally with partners within Fresh Beauty, the Beauty Division at large, and LVMH Group to ensure seamless initiative rollouts. Drive Change Management & Initiative Adoption: Champion change management processes for successful training and implementation of new HR initiatives throughout Fresh's corporate and retail environments. Regularly connect with stakeholders throughout Fresh Beauty to identify essential talent needs for success in both corporate and retail settings. Optimize Workforce Planning & Development: Implement strategic workforce planning aimed at building an internal pipeline reflective of evolving industry demands. Serve as the subject matter expert in crafting effective talent strategies utilizing resources from both Fresh Beauty and LVMH Group. Strategic HR Leadership: Develop and execute HR strategies that reflect Fresh's business mission and aims, contributing to business growth and success. This includes leading the workforce strategy and culture to drive organizational performance. HR Digital Systems & Analytics: Leverage HR data for actionable insights and informed decision-making, utilizing digital tools to enhance HR efficiency and employee experience. Define business and people critical metrics, create analytics models, and perform analysis to support evidence-based HR decisions. This role defines a critical leadership position integral not only to shaping the future workforce but also nurturing it through strategic insight combined with compassionate leadership. We seek someone who can navigate complex dynamics between global strategy alignment and local execution excellence-someone ready to lead Fresh's People function into tomorrow's retail landscape. Scope, Complexity, and Impact: As a Vice President at Fresh Beauty: You will hold organization-wide scope, responsibility, and substantial impact. Your actions and decisions will influence the direction of your department and contribute significantly to our overarching mission. You'll be tasked with shaping your department's strategy by aligning it tightly with Fresh's mission, vision, and strategic goals to ensure a coherent approach to achieving success. You will play a pivotal role in establishing clear departmental objectives that embody our company's ambition. Your leadership will be crucial in ensuring these goals are effectively communicated, pursued by your teams, and ultimately realized. You are expected to be proactive in recommending policy adjustments or procedural enhancements that affect not only your functional area but also have cross-functional implications. Your insights should derive from a deep understanding of both internal dynamics and external business trends. The issues you tackle will be multifaceted, requiring you to analyze situations or data through multiple lenses. A successful candidate must exercise sound judgment drawn from evaluating diverse factors - including a keen grasp on current internal processes as well as external market conditions. Overseeing budgets forms a key part of your remit; you'll ensure they reflect Fresh's financial discipline while supporting immediate and medium-term objectives. In all aspects of this role, you'll need to balance strategic foresight with operational efficiency. We're looking for someone who can navigate complex challenges with agility while remaining aligned with our core values. Physical Requirements: Continuous standing/ walking for an average of 7.5 hours/day. Unpack and lift boxes up to 40 lbs. Continuous bending of neck, arms, torso and legs for an average of 7.5 hours/day. Work in a fragrance filled environment. Physical contact with clients/customers. PROFILE You have: 10+ years' experience as a Human Resources Leader in multidisciplinary roles Bachelor's degree in Human Resources, Business Administration, or a related field Master's degree is a plus You can/have: Proven experience as a change agent in a dynamic organizational setting. Strong business acumen with the ability to understand and contribute to Fresh's overall business strategy. Excellent relationship-building and interpersonal skills, capable of influencing and collaborating across all levels of the organization and with external partners. Demonstrated ability to act as a player/coach, developing and mentoring team members. A strong HR generalist background with expertise across all disciplines of HR is essential. Experience in the beauty industry or a similar fast-paced retail environment is highly desirable. Understanding of global HR practices and the ability to adapt strategies to local market intricacies. Exceptional communication skills, both written and verbal, with the ability to articulate complex HR concepts clearly. Analytical mindset with the ability to leverage data for informed decision-making. Qualifications You are: Consumer Centric: Build relationships with Consumers through heartfelt generosity Agile: Anticipate and champion change Collaborative: Communicate and dream with others Growth Minded: Seek opportunities that offer the chance to be a curious creator Accountable: Take ownership of actions and responsibilities A Strategic Thinker: Implement new ideas from data and insights to create the unexpected Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success Optimistic: Maintain a “Sky's the Limit” mindset You are Proficient in Microsoft Suite Additional Information WHAT WE OFFER YOU Training & Development and Culture Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development Opportunities for networking and building relationships with LVMH Community and Network Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups Mental Health Support Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP) Free 24/7 confidential mental health support Paid Time Off and Flexibility Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote Fertility and Family Planning Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility Travel & lodging for those who can't access care Back-up dependent Care and Tutoring Fresh and LVMH ‘Perks' and Discounts Fresh In-Store Discounts and Gratis LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc. Pre-Tax Commuter Benefits through Wage Works Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home) Health Care Medical, dental and vision Retirement and Additional Benefits 401k with Company Match + Additional Employer Contribution at eligibility Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories. The salary range for this role is $200,000 - $280,000 USD. This role is based in New York City. All your information will be kept confidential according to EEO guidelines.
    $200k-280k yearly 1d ago
  • Client Style Advisor (20 hours) - SoHo NY

    Stella McCartney America 3.9company rating

    New York, NY job

    Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. You will act as an ambassador for brand in our SoHo flagship boutique. Your focus will be to maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on-brand focus. In doing so, creating and maintaining loyalty to both the store and the brand. This is a part time role of 20 hours per week. Your Mission: Provide excellent service through continued commitment to our service standards. To know and achieve your, and the store's daily, monthly and annual sales targets. Demonstrate knowledge and understanding of different sales techniques, for example cross selling, to drive your sales and KPI's. Responsible for opening/closing the store, with any relevant tasks during this time. Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware. Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company. Achieve a score of at least 85% in any mystery shop report in which you are the primary sales associate. Understand all policies, procedures and compliance. To ensure that all relevant procedures and policies are understood. To carry out work according to those standards. Presentation must be in line with company's uniform and grooming standards. Understand and align with PCI compliance policy and regulations, consistently. Adheres to Security and Health and Safety regulations. To replenish stock and maintain high standards of merchandise and product presentation. Maintain your designated ‘area of pride' Support the store with cycle counts and during bi annual inventories Support with the processing of shipments and transfers, in line with the relevant procedures. Additional ad hoc duties as when and where necessary within the defined levels of responsibility and accountability of the Client Style Advisor role. Your Talent: Excellent communication skills. Fluent English is a requirement, other languages are helpful (Cantonese, Mandarin, Russian, Spanish, Arabic) Sales experience ideally within a luxury brand and/or fashion outlet retail Experience in a customer service role with face-to-face customer contact Ability to adapt to frequent change and a high-pressure environment Ability to initiate contact and communication effectively Motivated by being a great teammate with a common goal Strong clienteling skills and experience Reward Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community. Employee discount Exclusive staff sales and sample sales Flexible working/core hours Maternity/paternity enhanced Fitness membership (Classpass) and onsite yoga Volunteer and Birthday leave Employee referral bonus Financial Wellbeing Support Services We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine. #MD1
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Manager, Business Analyst & Digital Planning

    Louis Vuitton 4.1company rating

    New York, NY job

    From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. We are seeking a strategically minded and analytically driven Manager, Business Analyst & Digital Planning to lead forecasting, performance analysis, and business planning for our direct-to-consumer (DTC) digital channel. In this role, you will design forecasting models, build dashboards, and translate data into insights that shape and accelerate the digital business. The ideal candidate is equal parts data scientist, business strategist, and storyteller-able to transform complex data into clear, actionable insights that drive growth and elevate the luxury digital experience. PRINCIPAL DUTIES AND RESPONSIBILITIES Forecasting & Analysis: Lead the development, maintenance, and refinement of sales and demand forecasts at SKU, category, and channel levels-integrating historical trends, seasonality, and business inputs from Finance and Sales Planning. Continuously analyze and recap product and category performance to identify trends, highlight risks and opportunities, and ensure alignment across sales and inventory planning. Conduct variance analysis (forecast vs. actuals), delivering insights and corrective recommendations to improve forecast precision and agility. Own and partner cross-functionally on promotional strategy, forecasting, and budget planning-analyzing spend efficiency and consumption impact to ensure initiatives drive profitable growth and maximize engagement across digital channels. Insights & Performance Analyze and share business performance on a daily, weekly, and monthly basis to identify trends, risks, and highlight opportunities for growth. Partner with Beauty Tech for reporting and generate insight-driven narratives, preparing regular performance recaps, and communicate findings. Create KPI scorecards that empower teams with accessible insights. Proactively identify anomalies versus target plans and find actionable solutions. Stay current on digital and retail trends, emerging technologies, and evolving consumer behaviors that could influence traffic, conversion, and sales performance. Qualifications 5-7 years of experience in digital commerce, forecasting, or digital planning ideally within a luxury, beauty, or premium consumer brand Proven expertise in sales forecasting, demand planning, and performance analytics, with the ability to interpret financial reports and translate insights into actionable business strategies Experience in leveraging data and insights to inform digital strategy, marketing performance, and profitability optimization. Strong understanding of DTC business models, merchandising strategy, and eCommerce KPIs (traffic, conversion, AOV, retention, and profitability). Demonstrated ability to translate complex data into clear business narratives, influencing cross-functional teams and senior stakeholders. Strategic and detail-oriented, with the ability to manage both high-level insights and operational execution. Self-starter who can work autonomously, anticipate business needs, and drive projects from analysis to action. A mindset of continued curiosity and innovation, always seeking new ways to improve forecasting accuracy, efficiency, and business impact. Passion for the beauty and fragrances industry, competitive landscape & trends. Advanced proficiency in Microsoft Excel and PowerPoint; experience with digital analytics and dashboard tools such as Power BI, Google Analytics, and Salesforce Experience working with a foreign parent company a plus. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $115-$125,000.
    $115k-125k yearly 1d ago
  • Human Resources Trainee

    Ermenegildo Zegna N.V 4.2company rating

    Ermenegildo Zegna N.V job in New York, NY

    Why Join Us Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY In this role, the Human Resources Trainee will contribute to a wide range of HR initiatives, providing essential support across onboarding, employee engagement, recruitment activities, and HRIS programs. This is an excellent opportunity to gain hands-on experience within a dynamic and collaborative HR function. As a trainee in our program, you will gain hands-on experience in the dynamic world of day-to-day duties within Human Resources for both corporate and retail functions. This is a Full-time role based in our New York City office and the program is scheduled to last for 6 months. The core responsibilities of this position include, but are not limited to, the following: MAIN RESPONSIBILITIES Benefits & Engagement: Support various employee engagement and benefits initiatives, including maintaining basic tracking documents and ensuring information is kept up to date. Manage the employee service anniversary recognition program, including scheduling and sending timely anniversary emails. Run the monthly dashboard for new hires and terminations, ensuring data accuracy and timely distribution. Build, update, and run comprehensive monthly HR dashboards to support reporting and business insights. Support the HR team with ad hoc employee engagement activities, including helping prepare, edit, and distribute the quarterly company newsletter, internal communication and culture-building initiatives. Assist with Leave of Absence (LOA) administration, including tracking key dates, preparing standard correspondence, and updating employee records in the HRIS. Training: Ensure timely completion of all local and global compliance training courses by all assigned employees, including sending follow-up reminders and tracking outstanding assignments. Ensure timely completion of all retail seasonal training courses by all assigned employees, including sending follow-up reminders and tracking outstanding assignments. Recruitment and onboarding: Provide administrative support throughout the onboarding and offboarding processes, including preparing documentation, coordinating system access, assisting with new hire setup, and ensuring timely completion of exit requirements. Complete and submit requisitions to initiate the hiring process. Reformat corporate job descriptions into the updated company template. Create recruitment flyers and supporting materials for job postings and events. Screen candidates using basic qualification filters and route qualified applicants to hiring managers. Respond to candidate inquiries in a timely and professional manner. Schedule interviews and coordinate logistics with candidates and hiring managers. Request professional references and track responses. Pull engagement reports on a monthly basis and partner with the HR Operations & Benefits Manager, Director of HR (Retail), and Director of Learning & Development to develop and implement action plans with managers. HR Analytics and Reporting: Support monthly and quarterly HR reporting activities by compiling data on key metrics such as Overtime costs, PTO utilization, and headcount changes. Coordinate the distribution of New Hire and Exit surveys. Run monthly analysis reports to summarize participation rates and highlight emerging trends or feedback themes for management review. QUALIFICATIONS Knowledge of Microsoft Office programs (Excel, PowerPoint, Word, Outlook, etc.) WHO YOU ARE Must demonstrate a positive, "can-do" attitude and a strong interest in building a career in the HR field. Highly detail-oriented with strong multitasking abilities Personable and capable of holding others accountable Thrives in fast-paced environments Able to work both independently and collaboratively within a team A clear and effective communicator Capable of supporting multiple projects and working efficiently under pressure Must demonstrate a high level of professionalism and confidentiality Excellent organizational and follow-up skills The hourly rate for this role is $25.00. Compensation is determined based on factors such as experience, skills, and business needs, and complies with applicable New York pay transparency laws.
    $25 hourly 32d ago
  • Key Holder, Full Time - Versace Manhasset - NY

    Versace 4.7company rating

    Manhasset, NY job

    GV-VERSACE Manhasset Reports to General Manager. Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment Support the business by maintaining seamless inventory operations throughout the day Open and close consignments Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Support the sales team through various coaching & training techniques Qualifications include: Minimum of three years of experience in a retail environment Full understanding of specialty retail and a proven track record in clientelling. Ability to thrive in a high paced retail environment. Ability to multi-task with ease while maintaining a balance of daily responsibilities A powerful and electrifying personality that is entrepreneurial and sales focused - Versace is an equal employment opportunity employer. Versace's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: 17.00 - 28.00 USD
    $34k-41k yearly est. Auto-Apply 29d ago
  • BUSINESS MANAGER BLOOMINGDALE'S 59TH

    Louis Vuitton 4.1company rating

    New York, NY job

    In 1916, skillful master perfumers created a new fresh, refined and modern fragrance in a small perfumer's laboratory in the old town center of Parma. Named Colonia, this first Italian eau de cologne expressed a new sensibility. What was most striking about it was its formula, produced exclusively with natural ingredients, and its bottle showcasing Art Deco lines. Its popularity reached its pinnacle in the 1950s during the golden age of Italian cinema, when the biggest names in the industry discovered the fragrance while in Rome for film shoots at the famous Cinecittà studios. Going beyond the Italian border and transcending time and fashion, Colonia became the exclusive perfume of high society, an unmistakable symbol of Italian elegance. The brand, which opened its first boutique in Milan in 1998, has since developed a wide range of products, including fragrances, colognes, beauty and shaving products, a home collection and leather accessories. Today, Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement. Acqua di Parma invites you today to join its North America teams. Acqua di Parma is part of the LVMH Group. BUSINESS MANAGER BLOOMINGDALE'S 59TH STREET Rooted in authentic Italian heritage, we believe in making life's simplest moments truly exceptional. Our Maison's story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity. Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It's a place to refine your craft in a creative environment and to shape your own path with autonomy and care. Acqua di Parma, where timeless craft meets vibrant spirit. MISSION & RESPONSIBILITIES The Business Manager will be responsible for providing onsite retail sales support at Bloomingdale's 59th St. NYC for Account Executive. Achieved through hands-on selling to customers, continual training and motivating of Beauty Consultants, assisting the Account Executive in planning, and executing all special event programs and follow-up training of Beauty Consultants. Execute retail sell-through and promotional programs to achieve sales goals at Bloomingdale's under the direction of the Account Executive. Support Account Executive in staff development of Beauty Consultants. Partner with Account Executive to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs. Recruit, coach, motivate, and train qualified Beauty Consultants and Fragrance Specialists on all required brand expectations (S.O.U.L. selling, Storytelling, Art of Gifting). Also tracking the training platform engagement. Maintain the client registration and replenishment program to retain customers. Also ensuring to recruit and add all new customers to the registry. Responsible for client registration specifics, working with Beauty Consultants, encouraging, and assisting in updating the customer files, writing notes, texting and making telephone calls to customers, and for any other administrative service. Train staff on the proper use of promotional and sales tools (samples, gift with purchase, vial on cards, hatboxes, postcards, etc.). Monitor stock to determine slow selling items or products that are under-performing and train Beauty Consultants on selling through overstocks and discontinued items. Stock needs reported consistently for the needs of the business. Maintain brand image (cleanliness, effective use of merchandising units, proper placement of product lines, etc.). Execute and maintain operational management of counter. Develop and provide training and support to the Beauty Consultants to execute special events programs (masterclasses, beauty breakfasts, events, etc.). Responsible for personal productivity. Coach and track Beauty Consultants performance at the counter on a daily, weekly, monthly and seasonal basis (productivity, AUS, IPT). Execute all visual requirements for the brand. Monitor the performance of gift with purchase and all sampling programs. Recaps to be completed and submitted to the Account Executive at the end of the promotion. Act as liaison for retailer management. RELEVANT SCOPE MEASURES Achievement all sales goals -Total Counter. Personal and Beauty Consultants. Focus on the growth of average unit sale, IPT, the counter's productivity, the dollar productivity of special events and for developing the Beauty Consultants to their full potential. Submit weekly strategy and sales reports to the Account Executive. Event performance tracked and recapped. Submit monthly scheduling and monitor time and attendance. WORKING CONDITIONS No travel POTENTIAL CAREER DEVELOPMENT Account Coordinator ORGANIZATIONAL STRUCTURE Reports to: Account Executive Positions Supervised: Beauty Consultants and Fragrance Specialists Peers: Other Business Managers INTERNAL PARTNERS: Field Sales, Marketing, Training, Creative, Human Resources EXTERNAL PARTNERS: Retailer (includes store managers, department managers and visual managers) and in-store staff (rotators and beauty and/or fragrance advisors) Qualifications 3+ years of prestige luxury retail sales and management experience. Prior experience in Sales as Business Manager, Training Manager or Sales associate. Knowledge of English language required; other languages a plus, including Spanish, Portuguese, Italian, and French. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $75,000 - $78,000.
    $75k-78k yearly 1d ago
  • Director of Client Experience & Wholesale Women's Department Store Sales

    Etro Fashion USA 4.5company rating

    New York, NY job

    Full-time Description ABOUT ETRO ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. SCOPE As the Director of Client Experience and Wholesale Women's Department Store Sales at ETRO, you will be managing the customer experience across all end consumer facing touch points to optimize customer interactions with our brand and foster customer loyalty. The Director of Client Experience is responsible for managing all branding and wholesale marketing activities at the store level including but not limited to event planning, community engagement, social media, product presentation and training, in order to develop and strengthen the overall ETRO Brand. As the lead sales executive for women's department stores, you will own the relationships with our women's department stores and drive sales across this segment of our business. This position requires extensive travel, both domestic and international. Requirements RESPONSIBILITIES Passion for People Creates and maintains an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement. Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption. Structures messages in a clear logical manner using the most appropriate communication medium. Responsible for the performance and career development of direct reports. Actively recruits and hires quality talent to add to DSA team, planning for and creating talent bench at store level. Trains and develops quality talent. Evaluates and calibrates performance fairly and provides feedback with consistent follow-up. Assures that rewards are tied to objectives and requirements. Promotes a positive environment of achievement, recognition, and celebration. Serves as a role model by establishing and adhering to high ethical standards. Leads team in appropriately enforcing policies and procedures, ensuring understanding from all associates. Speaks with truth and candor, modeling how to challenge the status quo appropriately. Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly. Creates a gracious and welcoming environment for internal and external customers as well as other partners. Passion for Business Stays informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities. Establishes well-thought-out plans and manages execution of plans, anticipating and adjusting for risks and roadblocks. Tracks progress against departmental strategies to execute properly and successfully. Proactively shares information, best practices, and new ideas with team to improve business and performance. Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input). Uses critical thinking skills to analyze problems and to recommend viable solutions. Personally champions change initiatives, explaining benefits and challenges of change to team and others impacted. Passion for Growth Continuously builds skills and knowledge through training, coaching, and career experiences. Demonstrates a working knowledge and appreciation of the ETRO business and the fashion industry. Conveys energy and enthusiasm for ETRO and personal work. Adapts personal approach in response to diverse situations and people. Responds to unexpected changes in work environment with creativity and resilience. Establishes and upholds high personal standards for individual work and environment. Maintains a customer-centric mentality versus a solely store-centric one. QUALIFICATIONS & SKILLS Education / Experience Bachelor's degree in business or related field 10+ years of experience in wholesale, market research, and client relationship Specific Skills Strong communication skills - both written and verbal Excellent knowledge of Excel Strong analytical skills and financial acumen Strong product sensibility, deep knowledge of and passion for competitive market, trends, & industry Project management, detail oriented, and organized. Critical thinking and problem-solving skills with proven ability to drive results Software: SKYPAD, Nu-ORDER, and Fashion GPS, Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Core Competencies Experience in the luxury sector and knowledge of industry-specific dynamics Familiarity with major US retailers Proven track record of building relationships with key Department and Specialty stores, along with an understanding of the targeted markets Ability to grow and develop a brand's market share by assessing appropriate distribution channels. Self-starter with ability to organize and manage workload and work independently. The base pay range for this position is $150,000 - $170,000 per year, based on applicable qualifications and experience. We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact **************.
    $150k-170k yearly 32d ago
  • Sales Supervisor

    Ermenegildo Zegna N.V 4.2company rating

    Ermenegildo Zegna N.V job in New York, NY

    ABOUT ZEGNA The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities-a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy. YOUR ROLE AT ZEGNA As the Sales Supervisor for Zegna, you will aid in transforming a customer's store visit into a memorable luxury shopping experience. The Sales Supervisor will be part of a dynamic, constantly changing environment, providing you with opportunities to seek and delight customers through leading a team of highly motivated and talented retail professionals. Reporting directly to the Store Manager, you will be responsible for optimizing the sales development of the store in terms of image, turnover, and profitability by properly managing the staff and developing effective operations in the store. HOW YOU BRING IT TO LIFE Business Development Maximize store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business Manage Customer Relationships and Customer Service Develop a deep knowledge of the Zegna collections to advise customers on styling and "total looks" Maximize sales through retail operational excellence. Active benchmarking of competitor business and brand activities Customer Relationships and Customer Service Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset Collate useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines Utilize CRM software as the primary tool for after-sales communication Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage and repair, global return policies, etc. Product Develop an in-depth knowledge of Zegna products to include composition, style and origin Execute activities to drive sell-through; proactively collaborating with merchandising and planning teams on stock consolidation and transfers People Train other team members on new products as assigned by the Store Manager Maintain good teamwork to enhance the overall team morale to create an enthusiastic sales force environment Monitor and ensure the staff's image, service, and conduct is compliant with Company standards Assist the General Manager with monitoring the performance and developing the goals of the Sales Advisors Sales Management Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager. Assume the responsibilities of the General Manager in his or her absence. Perform opening and closing procedures of the store. Maintain the highest level of security awareness within the store. Store Operations Support efficiency and effectiveness of daily sales activities as well as stockroom management to prevent stock shrinkage Achieve excellence in retail operations and company standards Adhere to Zegna store operations and time and attendance policies and standards. Adhere to Company policies and rules in daily work. Ensure consistent and high standards of MTM in-store operations and services Contribute to store Visual & Image WHO YOU ARE: 4-5 years of experience in the retail/hospitality Ability to self-learn and self-develop Strong customer service orientation, ability to delight clients Proficient with digital technology Exhibit excellent team leadership, customer service, and interpersonal skills Bachelor's Degree or equivalent required Excellent written and verbal communication skills The hiring range for this position ranges from $90,000-$95,000 annually, with bonus potential. The rate of pay offered will be dependent upon candidates' relevant skills and experience. YOUR ZEGNA OFFER Annual gross salary range: $85,000k-90,000k + Competitive monthly bonus Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more. Learning and development programs, including access to ZEGNA Made to Measure certification. Paid vacation and holidays, based on tenure and role level NATURALLY IN ZEGNA Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
    $90k-95k yearly 6d ago
  • MTM Manager

    Ermenegildo Zegna N.V 4.2company rating

    Ermenegildo Zegna N.V job in New York, NY

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY As a MTM Manager for Zegna, you will play a key role within the Made to Measure team. In collaboration with the team, you will promote and advocate the continued development of Made to Measure services to Zegna customers through a world class personalized experience. The core responsibilities of this position include, but are not limited to, the following: HOW YOU WILL CONTRIBUTE: Business Development Account analysis, monthly reporting, forecasting, and budgeting. Responsible for the continued development of the MTM business. Maximize multiple store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business. Propose store events to generate business; actively participating in the community to drive external sales generation. Active benchmarking of competitor business and brand activities. Set monthly, weekly, and daily sales goals delivered with sound action plans to meet and exceed annual MTM plan. Support the organization of and lead MTM/VIP events and Trunk Shows. Understand pricing structure of competing businesses and make pricing recommendations to relevant functions accordingly. MTM seasonal preparation activities; spearhead the preparation and shipment of our seasonal albums/bunches; support in the preparation of the price lists and the preparation of the Seasonal Selling Instructions. Customer Relationships and Customer Service Ensure the highest levels of MTM services are provided and that the customer receives the 'perfect' fit; ability to take all measurements during selling ceremony. Support at-home appointments with Top Client population. Reinforce standards on MTM services to minimize rejection rates. Support MTM/VIP and marketing events. Provide services for MTM customers upon request. Obtain feedback on products and services from customers and communicate to Director. Product Thorough knowledge of products as to inspire customers' trust especially with regards to providing styling advice. Recommend solutions and expedite process to meet customer's needs. Work with MTM Administrators to manage any delivery or customs issues for product imports. MTM reporting: using Interactive Report, produce weekly and monthly sell-out analysis. People Support the onboarding of new hires by facilitating MTM training during their initial onboarding. Organize and deliver MTM training (inclusive of product measurement training & order processing) in stores to ensure existing teams are kept up to date with best practices and knowledge. Develop store communication content and ensure best practices and information are consistently shared. Ensure that all staff can communicate effectively and confidently to customers on MTM services. Communicate with store manager or DSA to procure feedback and problem solve. Must exhibit excellent team leadership, customer service, communication, interpersonal and computer skills. Bachelor's degree or equivalent required. WHO YOU ARE: Relevant experience of 3-5 years in providing MTM related service Bachelor's degree in business ore related field required. Key role in organizing and managing MTM related events successfully. Proven record in consistently providing and ensuring customer service that communicates luxury. Demonstrated intimate knowledge and understanding of products and Zegna collection. Team leadership experience includes coaching operational, technical as well as customer care skills. Experience with driving performance and achieving results through cross function collaboration. This role will be bonus eligible with annual earnings ranging from $90,000 and up.
    $90k yearly 2d ago
  • Selling Specialist, Long Island

    Louis Vuitton 4.1company rating

    Garden City, NY job

    Who We Are: MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome. Job Description MAKE UP FOR EVER is looking for a Selling Specialist, Long Island . This person is responsible for driving sales through education and support of the Sephora Stores in the Long Island region, as well as building the love of MAKE UP FOR EVER and fostering a positive brand perception. SALES: Achieve retail sales objectives through the education of management. Exhibit strong business acumen and communication skills. Build and maintain store relationships through consistent follow up and communication with Sephora Leadership. Plan and manage time effectively when working in store to maximize efficiency and effectiveness in driving revenue with SEE. Participate in and ensure execution of store events and initiatives to achieve sales goals. Partner with Market Specialist and SEE to create regional sales initiatives, leveraging education to drive a positive ROI. Build partnerships with store leadership to ensure store visits are scheduled to drive maximum business impact. Plan in-store coverage during key store hours. Observe, investigate, facilitate and follow up on all aspects of Gondola management, including Visual Merchandising and Inventory. EDUCATION & ARTISTRY: Be an outstanding role model for education and artistry skill and lead by example. Exhibit consistent, appropriate, and effective training and artistry skills. Be a passionate, professional, positive brand representative to internal and external clients. Partner with Store Leadership team in identifying and addressing areas for development in artistry, business, presentation, or other areas of opportunity. Qualifications Must have two or more years of experience in field sales experience within the retail cosmetics field. Experience within Sephora is preferred. Must be able to exhibit basic beauty make up skills. Additional Information Hourly Rate $22-$29/hour
    $22-29 hourly 1d ago

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