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Group Manager jobs at Ernst & Young - 285 jobs

  • Remote ServiceNow Transformation Senior Manager

    Ernst & Young Oman 4.7company rating

    Group manager job at Ernst & Young

    A leading consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role requires extensive project management experience and strong leadership skills to drive technology transformations for clients. Candidates should have a Bachelor's degree and significant ServiceNow implementation experience. Competitive compensation package including a comprehensive benefits structure is offered. #J-18808-Ljbffr
    $147k-214k yearly est. 1d ago
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  • Indirect Tax-Global Trade Operations-Senior Manager

    EY 4.7company rating

    Group manager job at Ernst & Young

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business. **The opportunity** As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies. **Your key responsibilities** **Client Delivery & Technical Leadership** + Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness. + Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment. + Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation. + Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody. + Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate. + Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation. + Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput. **Go‑to‑Market & Growth** + Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks. + Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies. + Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets. **Practice Building & People Leadership** + Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth. + Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale. + Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols. **Risk & Quality** + Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control. + Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log. **Skills and attributes for success** + Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients + The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables + Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time + Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential + Experience in the market generating revenue from a new and existing client base **To qualify for the role you must have** + Bachelor's degree and either a JD, CPA or a U.S. Customs broker license + Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter + Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc. + Travel is likely to be required; percentage will depend on location, skill set and individual projects **Ideally, you'll also have** + Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business + Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls + Foreign language capabilities encouraged **What we look for** We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $92k-126k yearly est. 37d ago
  • Remote ServiceNow Transformation Senior Manager

    Ernst & Young Oman 4.7company rating

    Group manager job at Ernst & Young

    A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise Service Management projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment. #J-18808-Ljbffr
    $125k-182k yearly est. 4d ago
  • Salesforce Senior Manager

    PwC 4.8company rating

    Columbus, OH jobs

    Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Craft and convey clear, impactful and engaging messages that tell a holistic story. * Apply systems thinking to identify underlying problems and/or opportunities. * Validate outcomes with clients, share alternative perspectives, and act on client feedback. * Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. * Deepen and evolve your expertise with a focus on staying relevant. * Initiate open and honest coaching conversations at all levels. * Make difficult decisions and take action to resolve issues hindering team effectiveness. * Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the development and implementation of Salesforce technology-enabled solutions that address client needs. As a Senior Manager you will set the strategic direction, drive business growth, and maintain impactful executive-level client relations while mentoring the next generation of leaders. This role requires a visionary approach to problem-solving and the ability to cultivate potential within teams, delivering innovative solutions in a fast-paced environment. Responsibilities * Cultivate innovative problem-solving approaches in a dynamic environment * Deliver solutions that meet client needs * Promote collaboration and knowledge sharing across teams * Uphold the firm's standards of integrity and excellence What You Must Have * Bachelor's Degree * 7 years of experience What Sets You Apart * Preferred field(s) of study: Computer and Information Science or Management Information Systems * One or more Salesforce.com certifications : Certified Administrator, Certified Developer, or Certified Sales/Service/Salesforce Industries * Demonstrating thought leadership in Salesforce technology solutions * Leading teams to develop client proposals and solutions * Developing and sustaining client relationships through networking * Preparing and presenting thorough and clear presentations effectively * Performing software configuration and coding in Salesforce.com * Leading Salesforce Industry engagements successfully * Working knowledge of Agile and SAFe environments Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $124k-280k yearly Auto-Apply 2d ago
  • Director, User Operations

    Nerdwallet 4.6company rating

    Remote

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day-to-day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high-performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting-edge AI innovation, you'll collaborate with cross-functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI-powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross-functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high-performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology-driven organizations, preferably in financial services or consumer-facing products. 3+ years leading large, multi-layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent-assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data-informed decision-making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI-powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI-Remote #LI-5 #LI-DNI
    $122k-168k yearly est. Auto-Apply 60d+ ago
  • Senior Manager, Business Analytics

    Nerdwallet 4.6company rating

    Remote

    At NerdWallet, we are on a mission to bring clarity to all of life's financial decisions, and every great mission needs a team of exceptional Nerds. We have built an inclusive, flexible, and transparent culture where you are empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. We are looking for a Senior Manager, Business Analytics to lead a team of talented analysts who turn data into actionable insights that shape NerdWallet's strategic decisions. This role sits at the intersection of data, strategy, and innovation, partnering across the business to drive growth and efficiency through analytics. The ideal candidate is both a strategic thinker and a hands-on leader who can connect the dots between data and business outcomes, mentor a high-performing team, and inspire data-driven decision-making at every level of the organization. This role reports to the Director, Business Analytics and works closely with leaders across Brand, Performance Marketing, Data Engineering, and Finance. Where you can make an impact: Lead, coach, and develop a team of business analysts to deliver high-quality, actionable insights. Partner with cross-functional leaders to identify key business questions and translate them into analytical strategies. Define and interpret core KPIs that measure success across customer acquisition, retention, engagement, and financial performance. Build and scale dashboards, reporting tools, and frameworks that help teams make faster, smarter decisions. Analyze marketing and business performance across channels (paid, organic, email, affiliates, etc.) to optimize ROI and inform resource allocation. Leverage data to understand the product and business ecosystem, quantify new opportunities, identify upcoming challenges, and shape product development. Help develop a strategy and support leadership in prioritizing what to build and setting goals for execution. Guide product teams using data and insights. You will focus on developing hypotheses and employing a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them. Not just present data or tell data-driven stories but present insights and recommendations to convince and influence senior leadership with clarity and confidence. Partner with Data Engineering to leverage infrastructure and data pipelines for scalable, repeatable analysis. Stay current with evolving analytics tools, methodologies, and best practices to continually raise the bar for the team and function. You are: A collaborative leader who builds trust and empowers others to do their best work. A data storyteller who can translate complex insights into clear narratives that influence action. A strategic problem-solver who thrives in fast-paced environments and prioritizes effectively. Passionate about using data to drive meaningful impact for consumers and the business. Your experience: 7+ years in analytics, business intelligence, or a related data-driven role. Proven experience leading analytics initiatives that delivered measurable business outcomes. Proficiency in SQL and at least one data visualization tool such as Looker, Tableau, and Power BI. Experience using R, Python, or similar tools for statistical analysis and modeling. Strong communication and stakeholder management skills, with the ability to present to executives and non-technical audiences. Deep understanding of fintech, consumer finance, or related industries. Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment. Strong understanding of full-funnel marketing dynamics-with a deep understanding of user journey segmentation-from top-of-funnel acquisition and engagement, through mid-funnel nurturing and intent-building, to bottom-of-funnel conversion optimization. Proven ability to leverage data-driven insights to calibrate messaging, channel mix, and campaign tactics across each stage to maximize ROI and accelerate growth. Preferred Qualifications: Master's degree in a quantitative field (e.g., Economics, Statistics, Data Science, Business Analytics). Experience working in a modern data environment (e.g., dbt, Snowflake, Mode, BigQuery). Familiarity with experimentation frameworks (A/B testing) and growth analytics. Past experience scaling analytics teams or functions in a high-growth startup. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI-DNI
    $137k-187k yearly est. Auto-Apply 60d+ ago
  • Google Cloud Architect - Senior Manager

    PwC 4.8company rating

    Cleveland, OH jobs

    **Specialty/Competency:** Product Innovation **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Craft and convey clear, impactful and engaging messages that tell a holistic story. + Apply systems thinking to identify underlying problems and/or opportunities. + Validate outcomes with clients, share alternative perspectives, and act on client feedback. + Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. + Deepen and evolve your expertise with a focus on staying relevant. + Initiate open and honest coaching conversations at all levels. + Make difficult decisions and take action to resolve issues hindering team effectiveness. + Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Software and Product Innovation team you are expected to oversee software engineering projects, confirming successful development and implementation. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also expected to mentor junior staff members and lead the development of large-scale distributed data processing systems. Responsibilities - Oversee software engineering projects to achieve successful implementation - Innovate processes to maintain operational excellence - Interact with clients at a senior level to drive project success - Mentor junior staff members to enhance their skills - Lead the development of large-scale distributed data processing systems - Utilize specialized knowledge to deliver quality results - Motivate and coach teams to solve complex problems - Contribute to the overall success of the firm What You Must Have - Bachelor's Degree - 7 years of experience - Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college What Sets You Apart - Master's Degree in Artificial Intelligence and Robotics, Business Application Programming, Computer Applications, Computer and Information Science, Computer Systems Analysis, Computer Engineering, Computer Management, Computer Programming, Computer Systems Analysis, Data Processing/Analytics/Science, Game Design, Information CyberSecurity, Information Technology, Management Information Systems, Industrial and Operations Engineering, Industrial Engineering, Internet Technology, Management of Technology, Software App, Systems Engineering, Systems Engineering & Accounting, Web Design, Webmaster and Web Management, Engineering and Business preferred Preferred Certifications: Cloud Digital Leader (Foundational), Generative AI Leader (Foundational), Cloud Engineer Associate, Cloud Developer Professional, Cloud Architect Professional, Machine Learning Engineer Professional, Cloud DevOps Engineer Professional - Proficiency in Java 8 or Python design and development - Skilled in Microservices REST API and Event Driven Design - Experience with container orchestration tools - Knowledge of Kafka and Apache NiFi - Mastery in database design and manipulation - Ability to mentor and grow domain specialists - Skilled in solving technical problems of significant complexity Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $124k-280k yearly 60d+ ago
  • UKG Pro WFM - Senior Manager

    PwC 4.8company rating

    Cleveland, OH jobs

    **Specialty/Competency:** Oracle **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle human capital at PwC, you will specialise in providing consulting services for Oracle human capital management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Craft and convey clear, impactful and engaging messages that tell a holistic story. + Apply systems thinking to identify underlying problems and/or opportunities. + Validate outcomes with clients, share alternative perspectives, and act on client feedback. + Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. + Deepen and evolve your expertise with a focus on staying relevant. + Initiate open and honest coaching conversations at all levels. + Make difficult decisions and take action to resolve issues hindering team effectiveness. + Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Support team to disrupt, improve and evolve ways of working when necessary; - Arrange and sponsor appropriate assignments and experiences to help people realize their potential and support their long-term aspirations; - Identify gaps in the market and spot opportunities to create value propositions; - Possess an executive presence and have established relationships with clients and vendors; - Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments; - Create an environment where people and technology thrive together to accomplish more than they could apart; - Promote and encourage others to value difference when working in diverse teams; - Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders; and, - Influence and facilitate the creation of long-term relationships which add value to the firm.Demonstrates specialized knowledge and understanding, through proven success with leading consultation efforts, the Workforce Management solution of Ultimate Kronos Group (UKG) applications-based solutions, including: - Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; - Assisting clients in the technical implementation and support of the UKG application-packaged solutions to improve business processes, including but not limited to: Workforce Central (Legacy Kronos) Timekeeping, Advanced Scheduling, Analytics, Analytics for Healthcare, Mobile; - Demonstrates proven success with leading teams to generate a vision, to establish direction and motivate members, as well as create an atmosphere of trust, leverage diverse views, coach staff, to encourage improvement and innovation; - Demonstrates an intimate level of knowledge about the common issues facing PwC's clients of all Industries and Sectors; - Demonstrates proven expert-level abilities leading functional and technical development efforts of on-shore and off-shore resources related to the UKG product, including specialization in reports, interfaces, conversions, and configurations; - Skilled in preparing and presenting complex written and verbal materials; - Defining resource requirements, project workflow, budgets, billing and collection; and, - Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation. Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $124k-280k yearly 60d+ ago
  • Salesforce Senior Manager

    PwC 4.8company rating

    Cincinnati, OH jobs

    Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Craft and convey clear, impactful and engaging messages that tell a holistic story. * Apply systems thinking to identify underlying problems and/or opportunities. * Validate outcomes with clients, share alternative perspectives, and act on client feedback. * Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. * Deepen and evolve your expertise with a focus on staying relevant. * Initiate open and honest coaching conversations at all levels. * Make difficult decisions and take action to resolve issues hindering team effectiveness. * Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Salesforce Consulting team you will lead the development and implementation of Salesforce technology-enabled solutions that address client needs. As a Senior Manager you will set the strategic direction, drive business growth, and maintain impactful executive-level client relations while mentoring the next generation of leaders. This role requires a visionary approach to problem-solving and the ability to cultivate potential within teams, delivering innovative solutions in a fast-paced environment. Responsibilities * Cultivate innovative problem-solving approaches in a dynamic environment * Deliver solutions that meet client needs * Promote collaboration and knowledge sharing across teams * Uphold the firm's standards of integrity and excellence What You Must Have * Bachelor's Degree * 7 years of experience What Sets You Apart * Preferred field(s) of study: Computer and Information Science or Management Information Systems * One or more Salesforce.com certifications : Certified Administrator, Certified Developer, or Certified Sales/Service/Salesforce Industries * Demonstrating thought leadership in Salesforce technology solutions * Leading teams to develop client proposals and solutions * Developing and sustaining client relationships through networking * Preparing and presenting thorough and clear presentations effectively * Performing software configuration and coding in Salesforce.com * Leading Salesforce Industry engagements successfully * Working knowledge of Agile and SAFe environments Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $124k-280k yearly Auto-Apply 2d ago
  • Contractual Deal Strategy, Contracting and Risk Support Senior Manager -National_Office

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    National Office Team The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Recruiting for this role ends on 1/31/2025. The Team: The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation. Work you'll do Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting customized contractual provisions and risk review, negotiations, operations, and operational aspects of professional services contracts. Job functions include: + Deal Support, Contracting, and Negotiations + Assist with pursuit and contract review activities. Support our sales team with deal and contract structuring, as well as RFI/RFP/Proposals. Support the contracting cycle by drafting custom provisions and participating in negotiations. + Intersect with various functions including sales, legal, finance, and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles while navigating the Firm's policies and requirements. + Work closely with deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements, confidentiality agreements, subcontracts, and teaming agreements. Own risk consultation and contracting review of scope of work/SOW documents and related schedules. + Ongoing and Post Execution Risk Management and Contracting Support + Assist with ongoing contracting, risk management, and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, renewals, and issue/dispute resolution. + Work actively with account leadership and other stakeholder groups including the quality team to identify and help mitigate post-signature delivery and engagement risks. + Promote and facilitate leadership discussions as needed beyond pursuit/engagement leaders in order to raise awareness and drive alignment at a more senior leadership level: Sector Lead, Offering Portfolio/Offering Lead, and Finance Leadership. + Knowledge Management and Training Support + Provide authoritative guidance to business teams around professional services contracting (including technology, Managed Services/Outsourcing) and issue/risk resolution during delivery - all in a fast paced, dynamic environment. + Proactively pursue, assess, and, where appropriate, advance firm's initiatives including in the areas of software, cloud, data analytics, operate services, Generative AI, and privacy and security. + Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates. A successful candidate will possess these skills: + Strong understanding of professional services contracting lifecycle with an emphasis on technology services + Proven track record influencing diverse sets of stakeholders and driving common outcomes with a strong understanding of commercial contracting processes, including terms and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe + Experience in writing and reviewing scope of work documents with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution + Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions) + Financial Services industry experience, with an understanding of the unique risks affecting this industry + Experience handling risk issues pertaining to a variety of contracts such as operate and technology preferred agreements, cloud agreements, and software licensing agreements. + Fluency around the complexities of the multi-disciplinary model which requires navigation of Independence + Technology delivery and implementation services experience Qualifications Required: + Experience Requirements: Minimum 8-10 years of direct contract negotiation for technology services + Education: BBA/BA/BS in related field + Ability to travel approximately 25%; flexibility required based on candidate location and role + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: + Industry Experience: 5+ years of Financial Services and ER&I industry with an understanding of the unique risks affecting this industry + 5+ years of experience in Consulting field or a professional partnership + Education: Masters' Degree The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 - $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $175.3k-322.9k yearly 60d+ ago
  • Oracle Cx Senior Manager

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify prospects, cultivate, sell and deliver field service transformation projects to them. The Senior Manager is a thought leader and helps build collateral and content to differentiate Deloitte in the marketplace. Throughout the lifecycle of prospect to delighted client, the Senior Manager builds and manages teams, advises clients on best practices in field service and technology, ensures quality on projects, and identifies new sales opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets. Qualifications Required: + Minimum of 10 years relevant experience in a consulting or industry role + Minimum of 8 years experience in Field Service operations with Oracle Field Service, and Oracle CPQ + Minimum 8 years of experience leading multiple project teams simultaneously on relevant engagements + Bachelors' degree (BS or BA) or equivalent number of years of experience + Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred : + Prior "Big 4" experience + Working knowledge and experience of MS Office applications and tools + Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $184,500 to $307,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $184.5k-307.5k yearly 60d+ ago
  • Oracle Cx Senior Manager

    Deloitte 4.7company rating

    Dayton, OH jobs

    Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify prospects, cultivate, sell and deliver field service transformation projects to them. The Senior Manager is a thought leader and helps build collateral and content to differentiate Deloitte in the marketplace. Throughout the lifecycle of prospect to delighted client, the Senior Manager builds and manages teams, advises clients on best practices in field service and technology, ensures quality on projects, and identifies new sales opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets. Qualifications Required: + Minimum of 10 years relevant experience in a consulting or industry role + Minimum of 8 years experience in Field Service operations with Oracle Field Service, and Oracle CPQ + Minimum 8 years of experience leading multiple project teams simultaneously on relevant engagements + Bachelors' degree (BS or BA) or equivalent number of years of experience + Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred : + Prior "Big 4" experience + Working knowledge and experience of MS Office applications and tools + Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $184,500 to $307,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $184.5k-307.5k yearly 60d+ ago
  • Workforce Data & Analytics Senior Manager

    Deloitte 4.7company rating

    Dayton, OH jobs

    Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 1/30/2026. Work you'll do As a Workforce Data & Analytics Senior Manager,you willmanage a team of analytics professionals, engaging with clients to advance their data and people analytics capabilities across strategy, people, process, data and technology and to help them to deliver business-driven, actionable people insights across work, workforce and workplace topics (e.g., operations, attrition, mobility, future of work, talent acquisition, compensation, performance management, etc). You'll lead a global team with various levels of experience, helping organizations navigate the future with confidence and embrace decision-making with clear, data-driven insights. Your responsibilities will include: Project Leadership and Delivery + Manage delivery of people analytics projects for Deloitte clients, ensuring alignment with client objectives and timeline, and managing timelines, resources and budgets. + Co-lead project planning, resource allocation, and risk and issue management. + Ensure quality control and adherence to best practices in analytics methodologies and data management. + Ensure compliance with data privacy regulations and internal policies regarding the handling of sensitive employee data. + Proactively identify and mitigate project risks related to data quality, security, and delivery. Team Management and Development + Manage, mentor, and develop analytics professionals, fostering a culture of continuous learning and high performance. + Conduct regular performance reviews, provide feedback, and identify training needs. + Facilitate collaboration between offshore and onshore teams to ensure seamless project execution. + Participate in the resource management and staff deployment process Client Engagement and Relationship Management + Serve as a primary point of contact for clients, understanding their business needs and translating them into analytics solutions. + Present findings, insights, and recommendations to client stakeholders in a clear and compelling manner. + Identify new data- & analytics-based business opportunities and lead client sales pursuits + Lead and support business development activities, including proposal development and client presentations. Functional Expertise + Define top client business questions and challenges by conducting client interviews, synthesizing findings, and identifying key themes coming out of discovery work + Direct the development of a client's people analytics vision, strategy, operating model and roadmap for igniting and scaling People Analytics + Stay updated on the latest trends, tools, and technologies in people analytics, HR technology and generative AI + Develop and prioritize analytics use cases and user stories for clients Technical and Analytical Expertise + Architect the end-to-end data lifecycle, including developing modern data architectures, engineering robust data pipelines, and designing and building data products that support analytics and AI use cases. + Lead the development of analytics solutions -- cleansing and wrangling structured and unstructured data, designing and building analytics and models, extracting insights and findings, visualizing outputs, and communicating outcomes + Manage the design, build, test and deployment of people analytics dashboards, data visualizations and predictive models within Human Capital Management (HCM), People Analytics or enterprise BI platforms + Leverage quantitative and qualitative data and analytics methods to analyze client data across HR and People Analytics focus areas + Develop data visualizations that highlight key insights to help clients make informed business decisions related to human capital issues + Integrate AI and machine learning techniques to enhance HR tools and processes, providing advanced analytics and insights. Train and mentor team members on the use of AI tools and techniques in People Analytics + Oversee the development of data quality improvement recommendations and data quality remediations The Team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Qualifications Required: + Bachelor's degree in Computer Science, Engineering, or a related field + 8+ years ofhands-on experience in Management Consulting or closely related experience in a consultative analytics role + 8+ years of experience managing teams of 15+ professionals + 8+ years of experience in leading executing data engineering (profiling, cleansing, normalization, manipulation) tasks and data analysis leveraging relevant tools (e.g., SQL, R, & Python) + 8 + years of experience with Data Warehouses and Data Lakes (e.g., AWS, Azure, Databricks, Snowflake) + 8 + years of experience developing reporting and dashboarding in Business Intelligence Tools or People Analytics platforms (e.g., Tableau, PowerBI, Qlik, Visier, OneModel or similar) + Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve + Limited immigration sponsorship may be available Preferred: + Master's degree in Computer Science, Engineering, or a related field + Led or overseen at least two initiatives or projects where AI or machine learning methods were designed or implemented to solve people analytics or workforce-related challenges + Facilitated at least three meetings, presentations, or workshops with cross-functional and/or global teams, leading stakeholder discussions or decision-making on complex topics + Managed at least two data or technology-driven projects through the full project lifecycle (initiation through closure), overseeing budgets, timelines, deliverables, and stakeholder engagement + Has directly presented or delivered insights from technical projects to HR leadership or executive audiences at least twice, resulting in a defined business action, strategy, or policy adjustment + Has mapped, designed, or evaluated people analytics data and technology workflows (including data sourcing, transformation, and visualization) for at least one organization or major initiative + Applied analytic and data visualization skills to support at least 3 projects, using tools such as Tableau, PowerBI, or other visualization platforms to drive decision-making The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $158,900 to $292,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC Information for applicants with a need for accommodation: ************************************************************************************************************ For more information about Human Capital, visit our landing page at: ******************************************************************************************************* #HCFY26 #HRSTFY26 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $158.9k-292.9k yearly 50d ago
  • EOaaS Workday Sr Manager

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional aspects of Workday ERP applications and processes. The Workday Operate Manager has overall responsibility for Workday support for the client and should exhibit strong collaboration skills and an ability to balance and maintain constructive relationships with various stakeholders. They will provide leadership and model the Client's core values to both the Support team and stakeholders. The scope includes supporting RFP responses, conducting discovery labs with clients, planning and managing support teams, managing delivery of support projects, onshore/offshore team coordination, creating sales opportunities within existing support models utilizing new enhancements and improvements. Recruiting for this role ends on 2/28/2026 Work you'll do + Client Management: Manage day to day interactions with executive clients and sponsors + Delivery: Manage and deliver Workday managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management, team management, reporting, escalation and communication management. + Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies + Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training + Oversee Workday Support in collaboration with various Functional Owners, including FIN & SCM leaders + Provide day-to-day leadership to the support team + Maintain close coordination with Function Owners and optimally balance the workload across staff, technology and applications + Lead the Change Control Board (CCB) meetings and resolve priority issues with business and relevant IT leadership + Champion data security working with Security Leads to verify cross application security policies are in place and followed The team Our Emerging ERP Solutions team focuses on implementing cloud-based ERP applications such as Workday Financials & Infor. This unique mix of technologies differentiate themselves from on-premise / cloud applications such as SAP and Oracle. Qualifications Required: + 10+ years of consulting or industry experience + 8+ years of ERP production support with a minimum of 4 years of experience with Workday Financials + Implementation experience on 2 or more projects + Bachelor's degree or equivalent professional experience + Ability to travel up to 25% + Limited sponsorship opportunities available Preferred : + Experience in proposal development such as sizing for Workday + Work with teams across geographies, both national and international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage actively with clients to help achieve KPI's + Workday certification + Functional knowledge of ERP Financial or Supply Chain processes and systems + Advanced degree in the area of specialization Why Deloitte? Deloitte is committed to a culture of professional growth and skills development along with unrivaled apprenticeship and mentorship Our Workday offering holds an esteemed position in the marketplace and our teams are routinely solving complex business and technical challenges with enterprise clients Deloitte has a broad footprint in a variety of technologies, industries and business areas to allow our people to grow their careers along their chosen paths. We strive to curate a culture that our teams are proud to be a part of Information for applicants with a need for accommodation: ************************************************************************************************************ Wages + Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $159,900 to $292,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $159.9k-292.9k yearly 60d+ ago
  • Audit & Assurance Senior Manager

    Deloitte 4.7company rating

    Cleveland, OH jobs

    The Senior Manager will play a key role within our Capital Markets Transactions (CMT) group within Assurance--> Technical Accounting & Reporting. We are seeking professionals who want to build off their IPO and transactions experience to oversee complex engagement related to IPO/SPAC readiness and execution as well as other transactions and technical accounting projects. This individual will manage multiple workstreams simultaneously, providing technical guidance, project oversight, and cross-functional coordination to ensure high-quality delivery to our clients. At Deloitte, we provide services using an approach designed to provide the flexibility to serve the unique circumstances and complexities of our clients. You'll gain exposure to a variety of industries, business models and financial accounting areas, helping your career growth and professional development. Recruiting for this role ends on 28 February, 2026. Work you'll do As a Capital Markets Transactions - Senior Manager, you will oversee day-to-day operations of IPO, SPAC, and other CMT advisory engagements. You'll closely work with the team to tackle accounting, reporting and other issues, while using our cutting-edge tools and technology. You will leverage your various skillsets to be an agile contributor to the practice. Other responsibilities will include: + Identify, prepare and participate in proposals and marketplace activities. + Lead IPO readiness and execution engagements, including project planning, stakeholder management, and delivery of key milestones. + Strengthen client relationships and generate additional engagement opportunities through excellent quality, timely execution and a strategic approach to service delivery. + Supervise, coach and mentor all levels of staff. Conduct performance reviews and contribute to performance feedback and training. Develop and communicate workplace culture and code of conduct. + Be part of a team that assists clients in preparing the financial and reporting aspects of an IPO/ SPAC, such as: + Assess public company readiness + SEC reporting requirements + Technical accounting matters + GAAP conversion from or into international accounting standards, e.g., IFRS or US GAAP + Preparation of the financial disclosures including assisting with the preparation of SEC documents + Services implementing corporate governance structures, streamlined close, consolidate report processes, consideration of investor relations, human capital, and operational improvements + Oversee multiple workstreams concurrently, ensuring alignment, timely execution, and adherence to project objectives. + Provide technical expertise on accounting and financial reporting matters related to transactions. + Manage engagement economics, budgets, and resource allocation. + Develop, maintain and leverage internal contacts across Deloitte businesses. + Strengthen client relationships and generate additional engagement opportunities through excellent quality, timely execution and a strategic approach to service delivery. + Supervise, coach and mentor all levels of staff. Conduct performance reviews and contribute to performance feedback and training. Develop and communicate workplace culture and code of conduct. + Be an advisor to newly public and private clients to assist with accounting and financial reporting, among other areas. + Stay connected to market trends to think through future innovative solutions. + Utilize Microsoft Office Suite, with particular expertise in Excel and PowerPoint, to deliver high-quality analyses and presentations. + Leverage industry knowledge in financial services, crypto, technology, and/or aerospace and defense; prior experience in these sectors is a plus. + Research and clearly document accounting issues, ensuring alignment with applicable accounting standards. + Analyze complex documents, synthesize and summarize key facts for stakeholders. + Apply creative thinking and effective problem-solving skills to manage multiple engagements independently. + Foster and manage strong client relationships, serving as a trusted advisor. + Lead, motivate, and manage teams comprising members at all levels of experience. + Provide excellent on-the-job training and demonstrate a passion for teaching and mentoring others. + Thrive in a fast-paced, collaborative team environment, adapting to changing priorities. + Exhibit superior project and time management abilities to meet deadlines and deliver results. + Communicate complex issues clearly and succinctly, supported by strong presentation skills. + Expand market presence by networking and building strategic relationships within the industry. + Work efficiently and effectively within virtual and remote team environments. + Stay current on regulatory and capital markets developments impacting clients and engagements. The team Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our audit professionals are committed to excellence and to enhancing the trust of the investing public and capital markets. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients. Learn more about Deloitte Assurance services . QualificationsRequired: + Bachelor's degree in accounting or related field + 8+ years of public accounting or equivalent experience, ideally within a public accounting and/or advisory environment + 5+ years of experience in managing and supervising teams + Deep understanding of capital markets transactions (e.g., IPOs, SPACs, and other equity/debt offerings) + Strong technical accounting and financial reporting background + Proven ability to lead complex, multi-threaded projects with competing priorities + Excellent communication, stakeholder management, and project leadership skills + Strong and up-to-date technical knowledge of US GAAP accounting standards + Must have one of the following certifications: CPA (in office state), CFA, CRISC, PMP or other related certification. + You should reside within a commutable distance of your assigned office with the ability to commute daily, if required + You can expect to co-locate on average 3 times a week with variations based on types of work/projects and client locations + Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve + Limited immigration sponsorship may be available Preferred: + Advanced degree in accounting or related field + Proficient in the use of Microsoft Office Suite especially Excel and PowerPoint + Financial services, crypto, technology, and/or aerospace and defense industry experience + Experience in financial reporting and SEC requirements of IPOs The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $161,925 - $269,875. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $161.9k-269.9k yearly 43d ago
  • ServiceNow Senior Manager

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization. Looking for a job with diverse opportunities and cool tech solutions? Join our team! We're looking for enthusiastic people ready to help transform enterprise services and tech operations. Your skills and excitement can drive meaningful change and deliver great value to our clients. Apply now and be part of a dynamic, forward-thinking organization! Recruiting for this role ends on 1/31/2026 Work you'll do At Deloitte, we lead ServiceNow transformations, partnering with industry leaders to deliver next-generation solutions that redefine IT service delivery. If you're passionate about technology and ready to accelerate your career, you'll thrive in our dynamic, innovative environment. Here, innovation is not just encouraged, it's embedded in everything we do. You'll be involved in strategy, design, implementation, and optimization, working with a full range of ServiceNow capabilities to help shape the future of technology services. We seek forward-thinkers eager to push boundaries and expand our portfolio of advanced services. As part of our team, you'll work with the latest technologies and methodologies, developing solutions that keep our clients ahead in an evolving marketplace. Our culture celebrates tech enthusiasts and supports continuous upskilling, keeping you aligned with industry trends. ServiceNow has transformed IT into a strategic driver of growth. Whether clients adopt single or hybrid platforms, our experts deliver innovative approaches that fuel success. If you're ready to make a lasting impact, Deloitte is where ambition meets opportunity. The team Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Leveraging extensive experience from complex IT challenges globally, our team guides clients through everything from system replacement to full IT transformation. We partner with CIOs, technology executives, and their teams to modernize technology delivery and operating models. By focusing on advanced technologies and evolving service models, we help clients meet the operational demands of their organizations. Our team of experienced technologists understand the interwoven nature technology plays in all aspects of today's business environment and focus on helping our clients shift from foundational delivery of technology to being the strategic business partner and catalyst for change. Our Agile/DevOps/Lean technology experts work to transform the workforce of our clients into the next generation of technology service delivery teams. Responsibilities As a Deloitte Senior Manager, you will have the opportunity to lead and deliver large, complex client engagements, identifying, designing, and implementing innovative business and technology solutions. Senior Managers play a pivotal role in shaping the firm's trajectory and growth across several key areas: + Business Development: Build and nurture relationships with decision makers at leading organizations, organize and lead pursuit teams, and drive the proposal process with a focus on creative pricing strategies that set Deloitte apart. + Practice Development & Eminence: Innovate by developing new solutions, methodologies, and thought leadership materials. Share your expertise through public speaking engagements and industry publications, positioning Deloitte at the forefront of technology and business transformation. + Engagement Management: Oversee engagement risk, project planning, and budgeting while managing client accounts and ensuring deliverables meet the highest standards. Collaborate with top client executives to secure buy-in and deliver impactful solutions. + Delivery Management: Work directly with clients to ensure exceptional service delivery, foster customer satisfaction, and advance performance metrics. Resolve complex challenges, champion continuous improvement, and support your team to achieve excellence. + People Development: Act as a mentor and coach, guiding career development and contributing to dynamic staffing and recruitment efforts. Help build a culture that attracts and retains top talent passionate about innovation and growth. This is your chance to join a team that values creativity, leadership, and a drive for continuous innovation, making Deloitte a destination for forward-thinking professionals eager to make a lasting impact. Qualifications Required: + 10+ years of consulting or relevant industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years' experience as an engagement manager + Project scoping, estimating, and planning experience + Sales Experience + Bachelor's degree + Must be authorized to work in the United States without the need for employer sponsorship now or in the future + Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: + CMA/CTA certification + 4+ years of experience in generating new client business + Experience collaborating and developing client relationships, developing new opportunities with clients, and identifying engagement follow-on opportunities for continuous improvement + Business Development experience selling 3+ year deals and offering structure and support for those deals + Industry experience in either: Consumer-MFG, Financial Services, Life Sciences Health Care + Advanced degree preferred Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,700 to $264,900. SNOWFY26 #EPCORE All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $175.7k-264.9k yearly 60d+ ago
  • Salesforce Senior Manager

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    Salesforce Automotive Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers Our Consumer industry practice is focused on serving the changing consumer, who have rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Automotive sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models. Recruiting for this role ends on 3/31/2026. A Senior Manager at Deloitte, you will: - Client Management: Manage day to day interactions with executive clients and sponsors - Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. - Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies - People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets. Qualifications Required - Ten+ years of consulting and Salesforce implementation experience - Five+ year Automotive Industry Experience (OEM and/or Captive) - Salesforce Automotive Cloud implementation experience - Ability to travel up to 50% on average, based on the work you do and the clients you serve - Limited immigration sponsorship may be available - Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience Preferred - Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) - Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical) - Strong ability to develop and nurture executive-level client relationships Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $158,900 to $264,900. #Customer_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $158.9k-264.9k yearly 43d ago
  • Strategic Analytics - Senior Manager, Data Science

    Deloitte 4.7company rating

    Cleveland, OH jobs

    The team and the role The Strategic Analytics team is dedicated to delivering actionable insights to finance and operational leaders, empowering them to make data-driven decisions that drive organizational success. By leveraging advanced analytical techniques and cutting-edge technologies, the team transforms complex data into clear, strategic recommendations. Our team members collaborate closely with various departments to understand their unique challenges and opportunities, ensuring that our analyses are both relevant and impactful. Join us to be at the forefront of strategic decision-making, where your analytical skills will directly contribute to shaping the future of our Firm. Recruiting for this role ends on February 27, 2026 Key Responsibilities + Lead large-scale data science projects: Oversee the planning, execution, and delivery of highly complex predictive modeling initiatives that impact firm-wide strategies and practices + Strategic analytics & model development: Design, build, and validate predictive models to forecast critical business outcomes, ensuring solutions align with firm leadership's goals + Continuous improvement: Identify and implement opportunities to enhance modeling processes, data pipelines, and project methodologies to ensure ongoing innovation, efficiency, and best-in-class results + Data stewardship & feature engineering: Direct acquisition, preparation, and enrichment of datasets from diverse sources to maximize model accuracy and relevance + Model deployment & impact measurement: Guide integration of predictive models into business operations, set up monitoring systems, and refine models based on real-world feedback + Communication & stakeholder management: Translate analytics insights into clear, actionable recommendations for leadership, and deliver compelling visualizations and reports The successful candidate will possess: + Ability to translate analytical findings into strategic business recommendations tailored for firm leadership and decision makers + Proven leadership in managing analytics teams or projects, including mentoring, team-building, and overseeing model deployment + Exceptional stakeholder engagement, collaboration, and interpersonal skills, with experience liaising between technical and business teams Qualifications Required: + Bachelor's or Master's degree in Data Science, Statistics, Mathematics, Computer Science, Operations Research, or related field + Minimum 8 years in predictive analytics, data science, or related roles + Expertise in predictive modeling techniques, including time-series forecasting, ensemble methods, and machine learning algorithms + Proficiency with data science programming languages such as Python, R, and SQL, and experience using leading machine learning libraries (e.g., scikit-learn, TensorFlow, XGBoost) + Strong statistical analysis skills, including hypothesis testing, model validation, and performance measurement + Experience with data visualization tools (e.g., Tableau) and ability to communicate complex results in clear, actionable formats for executive stakeholders + Demonstrated project management skills, including managing deliverables, prioritizing tasks, and meeting deadlines under pressure + Ability to travel 0 - 5%, on average, based on the work you do and the clients and industries/sectors you serve. + Limited immigration sponsorship may be available Preferred: + Experience in a professional services firm + Expertise in Tableau and DataRobot The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,400 to $253,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ EA_FA_ExpHire EA_ExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $137.4k-253k yearly 60d+ ago
  • Provider Business Operations - Director

    PwC 4.8company rating

    Cleveland, OH jobs

    Industry/Sector Not Applicable Specialism Operations Strategy Management Level Director At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Lead in line with our values and brand. * Develop new ideas, solutions, and structures; drive thought leadership. * Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. * Balance long-term, short-term, detail-oriented, and big picture thinking. * Make strategic choices and drive change by addressing system-level enablers. * Promote technological advances, creating an environment where people and technology thrive together. * Identify gaps in the market and convert opportunities to success for the Firm. * Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers. You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains. Responsibilities * Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies * Build technology solutions using AI and other platforms to enable outstanding client outcomes * Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery * Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders * Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization * Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position * Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes * Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings What You Must Have * Bachelor's degree * At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems. * Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services) * Thought leader-level experience with enabling platforms (Oracle, Workday, UKG) * Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart * Master's degree preferred Core Technology Strategy Skills * Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) * Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis * Knowledge of enterprise architecture concepts and common architecture frameworks * Experience assessing IT capabilities and identifying gaps to better align technology with business needs * Ability to support performance management through KPIs/OKRs, dashboards, and governance processes * Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills * Experience using GenAI / Agentic tools for analysis, research, or workflow automation * Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks * Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers * Ability to support workforce strategy initiatives including skill assessments and capability-building plans * Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Provider Business Operations Skills * Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design * Possessing experience with operational improvement, functional redesign, and performance transformation at scale * Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes * Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning * Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action * Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $125k-179k yearly est. Auto-Apply 42d ago
  • Provider Business Operations - Director

    PwC 4.8company rating

    Cleveland, OH jobs

    **Specialty/Competency:** Operations Strategy **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 80% At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Lead in line with our values and brand. + Develop new ideas, solutions, and structures; drive thought leadership. + Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. + Balance long-term, short-term, detail-oriented, and big picture thinking. + Make strategic choices and drive change by addressing system-level enablers. + Promote technological advances, creating an environment where people and technology thrive together. + Identify gaps in the market and convert opportunities to success for the Firm. + Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers. You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains. Responsibilities + Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies + Build technology solutions using AI and other platforms to enable outstanding client outcomes + Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery + Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders + Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization + Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position + Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes + Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings ** ** **What You Must Have** + Bachelor's degree + At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems. + Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services) + Thought leader-level experience with enabling platforms (Oracle, Workday, UKG) + Understanding and experience executing the software development lifecycle in large enterprise **What Sets You Apart ** + Master's degree preferred **Core Technology Strategy Skills** + Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) + Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis + Knowledge of enterprise architecture concepts and common architecture frameworks + Experience assessing IT capabilities and identifying gaps to better align technology with business needs + Ability to support performance management through KPIs/OKRs, dashboards, and governance processes + Experience supporting IT governance, process design, and role clarity within modern operating models **Digital & AI Strategy Skills** + Experience using GenAI / Agentic tools for analysis, research, or workflow automation + Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks + Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers + Ability to support workforce strategy initiatives including skill assessments and capability-building plans + Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning **Provide** **r** **Business Operations** **Skill** **s** + Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design + Possessing experience with operational improvement, functional redesign, and performance transformation at scale + Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes + Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning + Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action + Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $125k-179k yearly est. 50d ago

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