Senior Management Consultant jobs at Ernst & Young - 482 jobs

A global consulting firm is seeking a Senior Manager in the Technology practice to lead engagement delivery related to Digital Manufacturing Cloud (DMC). Candidates should have significant experience with SAP Production Planning and client project management. Exceptional technical and communication skills are essential as you will work closely with business stakeholders to ensure effective implementation of technology solutions. A flexible work model is supported, with competitive compensation based on experience. #J-18808-Ljbffr

A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise Service Management projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment. #J-18808-Ljbffr

A leading consulting firm is seeking a Senior Manager in their Technology practice, focusing on SAP Digital Manufacturing Cloud (DMC). You will engage with clients to assess business models and ensure technology solutions align with client needs. The role demands strong technical and interpersonal skills, with a requirement of 5-7 years' experience in SAP and DMC. This position offers a competitive salary and other benefits, with travel estimated at 40-60%. #J-18808-Ljbffr

Job Family: Strategy & Transformation Consulting (Payer Provider) Travel Required: Up to 75%+ Clearance Required: None What You Will Do: The Managing Consultant Workforce will lead the design, development and implementation of integrated (clinical effectiveness and system operations) optimization efforts within resulting in the workforce and capacity management solution. He or she will manage the work stream efforts to timeline / scope / budget across the larger platform. This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities: Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice Develop practice wide methodologies to be applied across individual account strategies / client plans Establish account management relationships with key client decision makers Identify key industry issues and develop a practice response Assist in the development of industry alliances and relationships within vertical markets Provide delivery assurance support for engagements with targeted clients Mentor Guidehouse staff on assignments within the account delivering services Provide visible leadership within the account and the practice. What You Will Need: 5-7 years (minimum) of experience in workforce, clinical operations, performance improvement, labor optimization, clinical operations and beyond focused in a provider setting experience required. Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, hospital executives, physicians and other professional and ancillary staff. Ability to develop and monitor performance metrics at all levels of operations both clinical and non-clinical. Ability to articulate financial results across multiple projects with ease; highly quantitative orientation 5+ years rigorous project/program management leadership of complex provider deliverables in larger provider systems. Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time ; MS Project Experience preferred Undergraduate degree required, master's degree preferred in business, systems engineering, healthcare administration or equivalent professional experience Ability to travel up to 75% What Would Be Nice To Have: Outstanding oral and written presentation skills and is recognized as an industry expert (via published articles, white papers and public speaking engagements) Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions The annual salary range for this position is $118,000.00-$196,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Finance & Accounting Consulting Travel Required: Up to 75%+ Clearance Required: None What You Will Do: Guidehouse Managers are strategic leaders and trusted advisors who drive client success through vision, execution, and mentorship. A successful Manager is a self-motivated problem solver who thrives on delivering meaningful results, leading teams, and managing complex client engagements. In this role, you'll lead revenue integrity consulting projects, guide clients through operational transformation, and ensure the delivery of measurable financial outcomes. Position Summary We are seeking a Manager to lead client engagements focused on Revenue Integrity, charge capture, charge reconciliation, and Epic EHR optimization. The Manager will leverage a data-driven approach to evaluate the full spectrum of a client's revenue integrity operations - identifying trends, benchmarking performance, and isolating root causes of revenue leakage or inefficiency. Using these insights, the Manager will design and oversee implementation of comprehensive recommendations that may address people, process, and technology improvements. This may include redefining governance structures, enhancing staff roles and training, streamlining charge workflows, or optimizing Epic system functionality. The Manager will ensure that recommendations are both strategic and practical, aligning operational execution with organizational objectives and measurable outcomes across both hospital and professional charging environments. What You Will Need: Bachelor's degree 5+ years of revenue cycle management experience, focused on optimization and performance improvement 5+ years of management consulting/consulting like, professional services, and/or project management experience Demonstrated ability to present to large groups, both externally and within the practice Proven success in driving operational process improvement and change management for revenue cycle optimization projects within hospitals and/or health systems Intermediate to advanced data manipulation and analytical skills using Excel What Would Be Nice To Have: Master's degree or higher in Business Administration, Health Care Administration, Clinical Administration Certifications in Epic AI technology experience in Healthcare Revenue Cycle The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Finance & Accounting Consulting Travel Required: Up to 75%+ Clearance Required: None What You Will Do: Managing Consultants own client engagements from cultivation to completion. In this role, you will be accountable for the activities of the project team and support the day-to-day management of the client relationship. You are expected to effectively develop and manage work plans, staffing, deadlines and budgets for multiple complex projects simultaneously. Work products are expected to be high-quality and client-ready. In this visible role, you will lead team meetings, and guide, manage, and coach consultants and senior consultants, providing constructive feedback on project participation and overall career development. Managing Consultants work closely with Directors and Managing Directors to keep them abreast of project progress and important developments. Managing Consultants support sales initiatives and practice development. We encourage career development and hiring for the long term. As a Managing Consultant, you will follow a clearly defined career path and continue to develop your project management and client relationship skills. As you are ready drive strategic solutions across multiple complex workstreams and become more involved in business development, you will have the opportunity to progress to the Associate Director level. Specific Responsibilities for this role include: Use your extensive healthcare industry experience and your prowess to identify, sell and successfully deliver innovative solutions from design, through development and implementation for revenue challenged managed care health systems, hospitals, AMCs, IDNs to prioritize investments and refine contracts to strategy and growth imperatives Design and lead a portfolio of critical consulting engagements during this heavy reform time for managed care provider and provider sponsored plan organizations across the country Bridge payer and clinical expertise to deliver synergy and more robust solutions to our clients targeting value and outcomes Drive and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring the need for alternative value-based models Play a key role in helping guide the firm's continued development of leading-edge consulting, in the value transformation service line What You Will Need: Bachelor's Degree 5+ years strategy and operations lead experience in commercial managed care market with demonstrated financial and analytical skills to realign health entities investment portfolio Proven success in identifying and reprioritizing the portfolio to invest in the right service lines and businesses to optimize revenue, growth or other strategic imperatives 5+ yrs. experience strategically working with managed care contracts on the payer/provider side to align with strategy and deliver expected revenue 3+ years delivering corporate financial plans for healthcare payer/provider that includes longitudinal analysis and delivers validated forward planning to the institution 5+ years studying industry trends, risks, and client's financial and market portfolio and advising health system CFO, CSO, CEO on managed care contract details and benefits design that maximizes revenue 2+ years of pricing or health economics experience 1+ years of executive consulting experience influencing C-Suite healthcare client on strategic decisions inclusive of selling, designing and implementing programs that deliver results The ability to travel up to 75% What Would Be Nice To Have: Master's Degree Superior written and verbal communication skills Excellent quantitative analysis skills Demonstrated excellence in Word, Excel, PowerPoint, as well as the ability to conduct research Track record of efficiency, flexibility, creative problem-solving, self-motivated, analytical and highly-organized Proven ability to work independently, as well as collaboratively within team structures Entrepreneurial spirit and excitement toward promoting Guidehouse's growing healthcare practice The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Senior Consultant, Industry Solutions, Investment Management, SimCorp What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile The ideal candidate will have demonstrated experience driving strategic business and technology transformations in the wealth management industry combined with executive relationship-building, leadership, coaching, and communication skills. Required Qualifications + Bachelor's Degree + 4+ years relevant consulting and/or investment management experience + 2+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations + 2+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements + 2+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations + 2+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. + 2+ years of experience implementing and working with the SimCorp platform + Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation ************************************************************************************************************ Preferred Qualifications + 2+ years of experience working in the SimCorp sector. + Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Senior Consultant, Industry Solutions, Investment Management, Aladdin What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile The ideal candidate will have demonstrated experience driving strategic business and technology transformations in the wealth management industry combined with executive relationship-building, leadership, coaching, and communication skills. Required Qualifications * Bachelor's Degree * 4+ years relevant consulting and/or investment management experience * 2+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations * 2+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements * 2+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations * 2+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. * 2+ years of experience implementing and working with the Aladdin platform * Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation ************************************************************************************************************ Preferred Qualifications * 2+ years of experience working in the Aladdin sector. * Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 320073 Job ID 320073

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Job Family: Strategy & Transformation Consulting (Payer Provider) Travel Required: Up to 75%+ Clearance Required: None What You Will Do: The Managing Consultant Workforce will lead the design, development and implementation of integrated (clinical effectiveness and system operations) optimization efforts within resulting in the workforce and capacity management solution. He or she will manage the work stream efforts to timeline / scope / budget across the larger platform. This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities: Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice Develop practice wide methodologies to be applied across individual account strategies / client plans Establish account management relationships with key client decision makers Identify key industry issues and develop a practice response Assist in the development of industry alliances and relationships within vertical markets Provide delivery assurance support for engagements with targeted clients Mentor Guidehouse staff on assignments within the account delivering services Provide visible leadership within the account and the practice. What You Will Need: 5-7 years (minimum) of experience in workforce, clinical operations, performance improvement, labor optimization, clinical operations and beyond focused in a provider setting experience required. Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, hospital executives, physicians and other professional and ancillary staff. Ability to develop and monitor performance metrics at all levels of operations both clinical and non-clinical. Ability to articulate financial results across multiple projects with ease; highly quantitative orientation 5+ years rigorous project/program management leadership of complex provider deliverables in larger provider systems. Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time ; MS Project Experience preferred Undergraduate degree required, master's degree preferred in business, systems engineering, healthcare administration or equivalent professional experience Ability to travel up to 75% What Would Be Nice To Have: Outstanding oral and written presentation skills and is recognized as an industry expert (via published articles, white papers and public speaking engagements) Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions The annual salary range for this position is $118,000.00-$196,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Senior Consultant, Industry Solutions, Investment Management, SimCorp What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile The ideal candidate will have demonstrated experience driving strategic business and technology transformations in the wealth management industry combined with executive relationship-building, leadership, coaching, and communication skills. Required Qualifications + Bachelor's Degree + 4+ years relevant consulting and/or investment management experience + 2+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations + 2+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements + 2+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations + 2+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. + 2+ years of experience implementing and working with the SimCorp platform + Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation ************************************************************************************************************ Preferred Qualifications + 2+ years of experience working in the SimCorp sector. + Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Senior Consultant, Industry Solutions, Investment Management, SimCorp What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile The ideal candidate will have demonstrated experience driving strategic business and technology transformations in the wealth management industry combined with executive relationship-building, leadership, coaching, and communication skills. Required Qualifications + Bachelor's Degree + 4+ years relevant consulting and/or investment management experience + 2+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations + 2+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements + 2+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations + 2+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. + 2+ years of experience implementing and working with the SimCorp platform + Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation ************************************************************************************************************ Preferred Qualifications + 2+ years of experience working in the SimCorp sector. + Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Senior Consultant, Industry Solutions, Investment Management, Aladdin What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile The ideal candidate will have demonstrated experience driving strategic business and technology transformations in the wealth management industry combined with executive relationship-building, leadership, coaching, and communication skills. Required Qualifications + Bachelor's Degree + 4+ years relevant consulting and/or investment management experience + 2+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations + 2+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements + 2+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations + 2+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. + 2+ years of experience implementing and working with the Aladdin platform + Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation ************************************************************************************************************ Preferred Qualifications + 2+ years of experience working in the Aladdin sector. + Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Job Family: Technology Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: The Managing Consultant, Life Sciences Technology Consulting - Commercial, plays a critical role in leading project delivery and ensuring the successful implementation of technology solutions for biopharma clients. Reporting to the Director, this position is responsible for managing day-to-day project activities, coordinating cross-functional teams, and driving operational excellence across commercial technology engagements. The Managing Consultant partners closely with clients and internal stakeholders to translate strategic objectives into actionable project plans, deliver high-quality solutions, and foster strong client relationships. Success in this position is measured by the ability to deliver projects on time and within budget, achieve client satisfaction, and contribute to the growth of Guidehouse's commercial technology consulting practice. Responsibilities and Duties: Lead the planning, execution, and delivery of commercial technology projects, ensuring alignment with client objectives and Guidehouse standards. Manage project timelines, budgets, resources, and risks to ensure successful outcomes. Coordinate and motivate multidisciplinary teams, including consultants, developers, and subject matter experts. Serve as the primary point of contact for clients on project delivery, providing regular updates, managing expectations, and addressing issues proactively. Support the Director in business development activities by contributing to proposals, presentations, and solution design. Oversee the implementation of technology solutions across the commercial value chain - including CRM, omnichannel engagement platforms, field force and account management tools, data integration, analytics, forecasting, incentive compensation, and digital marketing solutions. Facilitate workshops, requirements gathering sessions, and solution demonstrations with client stakeholders. Monitor project performance metrics and implement continuous improvement initiatives. Build and manage relationships with ecosystem partners to support solution delivery and differentiation. Mentor junior team members and foster a collaborative, high-performance culture. Continuously monitor industry trends, emerging technologies, and evolving commercial models to inform solution ideation and offering development. What You Will Need: Bachelor's degree in Business, Economics, Computer Science, Engineering, Life Sciences, Healthcare Administration, or a related field is valued. Minimum 5 years of experience in technology consulting, project management, or commercial operations, preferably within biopharma or healthcare. Proven track record of managing complex projects and delivering technology solutions in a client-facing environment. Strong organizational, analytical, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members. Experience with digital platforms, data integration, and workflow automation is preferred. What Would Be Nice To Have: Advanced degree in a relevant field (MBA, MS, MPH, or similar) is preferred. Experience with project management methodologies (e.g., Agile, Waterfall, Scrum). Familiarity with commercial operations, technology platforms (CRM, patient portals), and analytics. Prior consulting experience with top-tier firms or in a biopharma technology delivery role. Demonstrated ability to mentor and develop junior staff. Experience supporting business development and proposal creation. The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.