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The differences between escalation engineers and technical systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a technical systems engineer. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $101,163 average annual salary of a technical systems engineer.
The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a technical systems engineer are cloud, troubleshoot, and linux.
| Escalation Engineer | Technical Systems Engineer | |
| Yearly salary | $109,368 | $101,163 |
| Hourly rate | $52.58 | $48.64 |
| Growth rate | 5% | 5% |
| Number of jobs | 53,911 | 192,058 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 58% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.
Technical Systems Engineers are responsible for maintaining the integrity of the infrastructure or systems network. They build, maintain, and repair all the systems and network infrastructure of the organization. They troubleshoot problems and find the best possible solution to address such problems. They also ensure that those problems will be resolved and would never be encountered again. Technical Systems Engineers also help out in information technology or network infrastructure projects of other departments. They provide expertise on the systems-related aspects of the project. They help guide project teams on the feasibility and the success factors of the project.
Escalation engineers and technical systems engineers have different pay scales, as shown below.
| Escalation Engineer | Technical Systems Engineer | |
| Average salary | $109,368 | $101,163 |
| Salary range | Between $80,000 And $148,000 | Between $73,000 And $138,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | |
| Best paying industry | Technology | Finance |
There are a few differences between an escalation engineer and a technical systems engineer in terms of educational background:
| Escalation Engineer | Technical Systems Engineer | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 58% |
| Most common major | Computer Science | Computer Science |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between escalation engineers' and technical systems engineers' demographics:
| Escalation Engineer | Technical Systems Engineer | |
| Average age | 43 | 43 |
| Gender ratio | Male, 91.7% Female, 8.3% | Male, 88.6% Female, 11.4% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3% | Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 10.7% White, 62.8% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |