Role Description
The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis. This will be accomplished through execution of our Best-in-Class Customer Service Programs. This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries. This position will also perform emergency repairs, at the customer location, as needed. Preferable location would be Canton Ohio.
POSITION RESPONSIBILITIES
* Perform scheduled Preventive Maintenance on all assigned Biodevices.
* Provide electrical/mechanical support and perform emergency repairs as needed.
* Understand and follow Electrical Schematics.
* Required Participation in Territory After-Hours Support and Repairs.
* Zoetis Field Service Technician responsible for all communication with assigned hatcheries.
* Complete all relevant reporting forms and procedures, including scheduling visits, customer site contacts, partsusage priorities, site cart management, certification program, vehicle, and equipment maintenance within the assigned time.
* Manage the Hatchery Inovo Process on behalf of Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries
* Manage the Zoetis Operator Training Program for 25+ people (customer employees)
* Facilitate the vaccine and sanitation preparation program for all Zoetis Devices
* Support and conduct the execution of the Zoetis Process Evaluation Program
* Principle for collecting and reporting all important information within Zoetis Fieldaware System
* Follow all safety/precautionary procedures.
* Regular communication with supervisor
* Other Duties as Assigned
EDUCATION AND EXPERIENCE
* Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor's degree in poultry science or related field from an accredited institution.
* Experience may be considered in lieu of educational requirement
* Normally requires 1 - 5 years of related experience.
TECHNICAL SKILLS REQUIREMENTS
*Bilingual (English/Spanish) preferred
*Proven Mechanical Aptitude
*Proficient organizational skills
*Self-motivator and self-starter
*Strong critical thinking problem solving, judgment, and initiative
*Effective communication skills are necessary to interact directly with multiple levels of customer management
*Basic computer skills using Word / Excel / and Outlook
*Proven skills in interpreting and communicate Hatchery Air Plating Program results preferred.
PHYSICAL POSITION REQUIREMENTS
* Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible.
*Heat and Humidity above average is common
*Available for Inovo Device Support during hatchery operating schedule to respond to customer emergency calls (via telephone and face-to-face)
*Lift more than 25 pounds
*Travel 60-80% of the time of which 30% may be overnight
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$67k-92k yearly est. 4d ago
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Senior Customer Contact Specialist
Upstart Services 4.0
Columbus, OH
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
As a Senior Customer Contact Specialist at Upstart, you'll be part of a multi-skilled team that supports applicants across phone, email, and other digital channels throughout the pre-origination journey. You'll handle a wide range of regulatory, general, and complex application-related inquiries, with a primary focus on resolving escalations from our frontline vendor support team. In this role, you'll serve as a subject matter expert on our products and procedures-answering associate questions in Slack, contributing to scripts and templates, and ensuring every interaction meets our quality, compliance, and SLA expectations.
How you'll make an impact
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information.
Take ownership of escalation calls from applicants requesting a supervisor, resolving concerns professionally while adhering to compliance and policy guidelines.
Act as a subject matter expert by answering questions from our vendor support teams via slack.
Support funnel conversion by proactively identifying and addressing common applicant questions or pain points.
Maintain accurate notes of all applicant interactions to ensure visibility and alignment across teams.
Identify opportunities to improve CX processes, documentation, or messaging based on recurring feedback or support trends.
Minimum Qualifications (External Posting)
1-2 years of experience in customer service and/or contact center support within a financial services or fintech environment.
Outstanding communication and interpersonal skills, including the ability to explain complex information clearly and professionally.
Proven ability to handle sensitive or escalated customer conversations with empathy and professionalism.
Comfortable navigating multiple systems and tools simultaneously (e.g., Salesforce, Vesta, telephony and chat platforms).
Demonstrated expertise in time management, effectively prioritizing and balancing competing tasks to meet tight deadlines.
Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information.
Proven track record of excelling in a metric based environment.
Preferred Qualifications
Financial services industry experience.
Familiarity with front-line customer support tools and knowledge management platforms.
Comfort working in high-growth, change-oriented environments where feedback loops are fast and frequent.
Previous experience providing service for multiple product lines
Position location This role is available in the following locations: Columbus, OH.
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
Columbus, OH - Anticipated Hourly Rate Range$25.48-$25.48 USD
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
$25.5-25.5 hourly Auto-Apply 14d ago
Customer Specialist - Travel
Richwood Bank 3.9
Marysville, OH
Job Description
Customer Specialist, Travel
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The Traveling Customer Specialist position is a front-line position providing customer service to bank clients. This position is will travel all nine locations as needed. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds.
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greet customers
Facilitate all transactions for customers across all financial account types and requests
Open accounts and teach customers how to gain the most potential from them
Assist new customers in transferring all funds over seamlessly through our switch program
Maintain an accurate balance of cash drawers daily
Demonstrate knowledge of all accounts, products and services offered
Support customers with all account and service needs
Be willing to help customers with additional benefits such as notary, faxing and check orders
Stay current on rates for CDs, savings IRAs and interest bearing checking
Listen to customer needs and recommend the best solutions to help them succeed
Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations
Scan proof - scanning all transactions daily into the computer
Demonstrate drive thru knowledge - speaker, transaction drawers/tube
Perform other tasks assigned by Branch Manager
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud.
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required, college preferred
Two years of customer service experience required
Cash handling experience preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$26k-32k yearly est. 31d ago
Third Shift Customer Service
Planet Fitness-Duo Fit, LLC 4.1
Pickerington, OH
The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time.
Essential Duties and Responsibilities
Greet members, prospective members and guests by providing exceptional customer service
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
Maintain the neatness and cleanliness of the club
Monitor for safety of persons and cleanliness in the club
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
Cleaning background preferred
Customer Service background preferred
A passion for fitness and health
Upbeat and positive attitude!
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
Strong listener with the ability to empathize and problem solve
Demonstrate diplomacy in all interactions while using appropriate behavior and language
High School diploma/GED equivalent preferred
Must be 18 years of age or older
Physical Demands
Continual standing and walking during shift
Acknowledgement of members when maintaining the facility
Must be able to occasionally lift up to 50 lbs
Will dilute and clean with chemicals throughout shift
Clean and sanitize equipment, restrooms and surfaces throughout the club
Monitor club and assist members throughout entirety of shift
$19k-25k yearly est. 5d ago
Service Support Agent - Bilingual
Mettler Toledo 4.7
Columbus, OH
Our Opening and Your Responsibilities Mettler Toledo is seeking to hire a French Bilingual Service Support Specialist in the Columbus, Ohio area. This role involves assisting our customers over the phone with repair services and inquiries related to parts, pricing, orders, deliveries, services, product information, and more.
Essential Duties and responsibilities:
* Provide exceptional customer service by answering internal and external customers, and Field Service Technicians' phone calls in a courteous and professional manner.
* Assist in the follow-up and processing of all customers phones, emails or customer requests
* Maintain data quality by submitting account creation/updates requests and create/update contacts information in SAP as needed, and accurately fill out Customer Interactions in SAP
* Seize opportunities to create service and product leads for sales representatives
* Assist in resolving service problems by clarifying the customer's complaints, selecting, and routing to correct group
* Take appropriate action to follow up on resolving customer issues
* Improve overall customer experience by following correct call flow and script
* Successfully and actively participate in the implementation of department or company changes, to improve productivity and customers experience
What You Need to Succeed
* An associate's degree preferably in business or communications or one-to-two years of work experience in customer service or sales
* SAP knowledge and experience working in the business system is helpful.
* Excellent customer service skills to interact with internal and external customers
* Excellent follow-through, ability to meet deadlines, decision making and multi-tasking skills, and excellent communication skills.
* Must be a bilingual in English and French
Our Offer to You
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, employee wellness programs, plus other perks and discounts
* Parental and caregiver leave policies
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit ***********
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
20968
Preferred Location
OhioColumbus
Job Type
Full-time
Legal Entity
Mettler-Toledo, LLC
1900 Polaris Parkway Columbus, OH 43240 United States
*****************
$31k-52k yearly est. 37d ago
Resolution Specialist
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
$22-28 hourly 60d ago
Resolution Specialist
Gifthealth Inc.
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST
Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $14.00 - $16.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-16 hourly Auto-Apply 60d+ ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Marion, OH
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 5d ago
Customer Support Specialist
The Greentree Group 4.7
Reynoldsburg, OH
Are you a customer service enthusiast who loves solving complex problems?
Do you have a keen eye for detail and excellent analytical skills?
Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?
If so, we have an exciting opportunity for you at The Greentree Group! WHO WE ARE The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible. What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact. We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being. Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference! SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.
Aiding users in executing system functions and navigating business processes.
Providing guidance to stakeholders on completing tasks correctly.
Executing case management duties on tactical tasks and activities.
Providing documentation support.
Providing high-level and in-depth analysis of customer care processes.
Support teammates in a collaborative work environment.
MINIMUM QUALIFICATIONS:
Bachelor's Degree in a related field. Experience in lieu of degree may be considered.
Minimum one (1) to three (3) years' experience in a business environment.
Strong customer service and support skills.
Provide accuracy and consistency through thoroughness in all details and tasks.
Exceptional organizational and time management skills.
Ability to work well independently and as part of a team.
Strong problem-solving, analytical and communication skills.
Excellent written and oral communications skills.
Candidates must be U.S. Citizens.
DESIRED QUALIFICATIONS:
Help Desk software experience.
Experience in issue escalation, resolution, and de-escalation techniques.
Proficiency in MS Office including Excel, Word, PowerPoint, and Access.
Previous experience in a Consulting capacity.
We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at *********************** Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time. Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran. Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Salary Range: $45,000 to $55,000 Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance. Top Benefits Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs. Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available) Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
$31k-40k yearly est. 44d ago
J.P. Morgan Wealth Management - Field Performance & Incentives Specialist
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210695879 JobSchedule: Full time JobShift: Day : J.P. Morgan Wealth Management - Field Performance & Incentives Specialist At J.P. Morgan Wealth Management, our Field Performance & Incentives team is committed to providing best-in-class service to our financial advisors. We resolve complex inquiries and escalations, ensuring advisors receive timely, accurate, and professional support so they are paid accurately and on-time. Our work enables advisors to focus on delivering exceptional advice and build strong relationships with their clients.
As a Specialist on the Field Performance & Incentives team, you will provide day-to-day support for advisor research requests, demonstrating meticulous attention to detail and a service-oriented mindset. You will collaborate with cross-functional partners and leverage your communication skills to resolve inquiries efficiently and accurately, contributing to the overall success of J.P. Morgan Wealth Management.
Job Responsibilities
* Respond to advisor inquiries and research requests related to incentive programs, credited revenue, and net new money matters with accuracy and professionalism.
* Investigate and resolve escalations, ensuring timely follow-up and clear communication with advisors and internal stakeholders.
* Maintain detailed records of requests, resolutions, and follow-up actions in accordance with established processes and controls.
* Collaborate with team members and cross-functional partners to address complex issues and deliver seamless support.
* Identify process improvement opportunities and contribute to the development of best practices for inquiry management.
* Support special projects and initiatives aimed at enhancing advisor experience and operational efficiency.
Required Qualifications, Capabilities, and Skills
* Bachelor's Degree in Finance, Business, Economics, or a related field.
* 3+ years of experience in financial services, client support, operations, or a related function.
* Exceptional attention to detail and commitment to delivering high-quality work.
* Strong written and verbal communication skills; ability to explain complex information clearly and professionally.
* Service-oriented mindset with a passion for helping others and resolving issues.
* Ability to manage multiple requests simultaneously and prioritize effectively in a fast-paced environment.
* Collaborative team player with strong interpersonal skills and discretion handling confidential information.
Preferred Qualifications, Capabilities, and Skills
* Experience supporting financial advisors or working in a wealth management environment.
* Familiarity with incentive programs, credited revenue, or net new money processes.
* Proficiency in Excel and experience with inquiry tracking or case management systems.
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$37k-63k yearly est. Auto-Apply 32d ago
Client Support Specialist
Surge Staffing 4.0
Columbus, OH
The Client Support Specialist is responsible for supporting all branches, accounts receivable, and billing. Along, with establishing and maintain other vendors and MSP's. This individual will be responsible for
1.) Training branches, Onsites/Workforce Managers on internal systems and external systems ie. MSP systems.
2.) Collect, enter, and update all MSP accounts, time, expenses, or any other expenditure.
3.) Work with MSP accounts to collect overdue payments and maintain standings.
4.) Perform daily, weekly, and monthly audits on MSP accounts.
This is a full-time (Monday - Friday) On-Site position that is located at our headquarters office in Columbus, Ohio.
Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.
Primary Functions
Training all Branches, Onsite/Workforce Managers on internal systems and duties, along with training all Branches on external systems (MSP Software)
Attend weekly conference calls with vendors and MSP.
Research missing/incorrect time in MSP software to dispute or resolve so that time can be entered.
Enter missing/incorrect time in MSP software so that the account can be brought current.
Contact and work with MSP to set up accounts correctly. Issue user name and passwords for MSP accounts to branches that will be using the new MSP.
Handle incoming calls from office needing help with MSP, order entry, creating orders, general questions, or a sound board for the offices.
Send weekly audits to the offices that have MSP accounts, Missing items that have not been uploaded in to the MSP accounts.
Research Avionte for missing items that are needed for Audit, Missing Hours, and Missing items for Audit.
Contact, Establish, and Send out request to office to attend Training calls with MSP.
Work Directly with several customers, being the Point of Contact for any and all issues the customer may have. Set up follow up meetings with offices and the local customer for certain locations.
Travel to offices or onsite locations to provide additional training.
Assist with accounts receivable, sending invoices, doing collections calls.
Research closed accounts, analyze markups, profit, make decisions on whether we should regain the business.
Make phone calls to the researched closed accounts and set up appointments, as well as offer our services.
Provide offices and updated documents about their MSP account, establish quick references on how to.
Send out daily open orders to the offices that need filled.
Backup Offices that you are working out of. Assist with processing associates, answering phones, and emails to customers.
Qualifications
Worked as a District Manager, Branch Manager, or Senior Staffing Specialist
3 years' experience working with internal systems.
Ability to access areas where needed people, information or equipment are located.
Ability to understand and accurately apply basic math skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet.
Ability to make competent use of work related equipment and materials.
Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed.
Ability to travel to various locations (e.g., customer sites, other company offices) as needed.
Ability to communicate effectively and tactfully with others.
Equal Opportunity Employer
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Job Type: Full-time
IND1
$30k-35k yearly est. Auto-Apply 14d ago
Utility Specialist 1 (Forecasting Specialist)
Dasstateoh
Columbus, OH
Utility Specialist 1 (Forecasting Specialist) (260000BA) Organization: Public Utilities CommissionAgency Contact Name and Information: HUMAN RESOURCES - ContactJobsHR@puco.ohio.gov.Unposting Date: Jan 29, 2026, 10:59:00 PMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 33.52Schedule: Full-time Work Hours: 8:00-5:00 Flex AvailableClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: UtilitiesTechnical Skills: Data Analytics, Data Modeling, Investigation, Statistics/MathematicsProfessional Skills: Attention to Detail, Decision Making, Problem Solving Agency Overview The Public Utilities Commissions of Ohio (PUCO) affect nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.Job DescriptionUtility Specialist 1 (Forecasting Specialist) Federal Energy Advocate DivisionHourly Rate: $33.52 About the Federal Energy Advocate Division:The Office of the Federal Energy Advocate monitors the actions of federal agencies including the Federal Energy Regulatory Commission (FERC), the United States Environmental Protection Agency, and the United States Department of Energy. The office advocates for PUCO's policy positions in proceedings before FERC to promote just and reasonable wholesale tariffs that ensure reliability and the interests of citizens of the state. The office holds primary responsibility for monitoring the activities of the PJM Interconnection. The office monitors the wholesale and retail competitive energy markets, reviews the long-term forecast reports of energy utilities in Ohio, and develops its own independent long-term forecast of energy requirements for the state.What You'll Do:As a Utility Specialist 1 in the Federal Energy Advocate division, you will:Serve as a specialist in utility long-term forecasting methodologies for utility planning and energy market analysis Provide strategic technical guidance to teams of peers and junior staff in processing cases and preparing the annual long-term forecast Contribute to the development of the Commission's independent long-term forecast of energy requirements in the State of Ohio, adhering to established analytical protocols Assist in conducting investigations involving economic dispatch modeling of electricity, collaborating with senior analysts to inform market-related recommendations for state policymakers Assist Commission Staff in presenting energy statistics for testimony before the Commission and/or briefing policymakers on energy statistics and/or analyses Operate modeling software (e.g. PROMOD production cost modeling software, neural network modeling software) and aid senior staff in formulating policy and decision-making within regulatory proceedings and analytical requests Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. The PUCO offers flextime work schedules that allow an employee to start the day as early as 6:00am or as late as 10:30am. Flex-time schedules are based on operational need and require supervisor approval.Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness incentives.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core program or 2 yrs. exp. in one or more of following academic fields: accounting, utility &/or transportation code enforcement, finance, business administration, public administration, economics, mathematics or engineering; 2 yrs. utility or transportation regulatory experience involving combination of following: PUCO operations, programs & policies affecting regulation of utility or transportation companies, state & federal laws, regulations & procedures governing utility or transportation company operations, competitive programs & alternative regulations, rate &/or tariff structure, financing & securities or economics applied to utility or transportation companies, utility or transportation regulatory processing & case hearing proceedings, cost recovery & cost adjustment methods & procedures, enforcement of customer service standards, statistical, mathematical or analytical methods used in formulating & solving problems or in decision making, developing & conducting research studies &/or investigations of enforcement, scientific, technical or legal nature involving issues of utility or transportation or alternative regulation (e.g., 2 yrs. exp. as Water/Wastewater Service Quality Coordinator, 23131, or Telephone Service Quality Coordinator, 23171, or Public Utilities Gas Pipeline Safety Compliance Investigator, 23181, or Public Utilities Electric Coordinator, 23191, or Public Utilities Customer Service Investigator, 26251). -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: UtilitiesSupplemental InformationApplications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience and/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you have attached supporting documents in the past, you must make them relevant on your current application. If you don't demonstrate how, you meet minimum qualifications in the supplemental questions, your application may be disqualified from consideration.*****Written and/or oral assessments will be administered in person as part of the selection process at our Columbus, Ohio central headquarter office.*****Selection devices, proficiency testing, and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position. If you are applying for the same classification within a six-month period, your previous score from the selection instrument (interview, proficiency test, and/or assessment) may be carried forward for consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$33.5 hourly Auto-Apply 21h ago
To-Go Specialist
Cbrlgroup
Columbus, OH
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
Our hospitality doesn't stop at the table, it goes wherever our guests are. As a To-Go Specialist, you'll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they're headed. This is a fast-paced, guest-facing role - and a tipped one, too - because great service deserves a little something extra!
So if you're someone who….
Has a team-first mindset
Can juggle a few things at once
Has a knack for details
Brings a positive attitude
… we've got an apron just for you!
No restaurant experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$35k-68k yearly est. Auto-Apply 60d+ ago
HSE Specialist (Columbus, OH)
JSET Automated Technologies
Columbus, OH
Job Description
HSE SPECIALIST - INDUSTRIAL CONSTRUCTION Job Type: Full-Time, On-Site Schedule: Monday-Friday plus some Saturdays
Build the data centers that keep the world connected. Work with a team that puts safety first on every task. Grow your career through hands-on projects and paid training.
Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time.
KEY RESPONSIBILITIES
- Support safety programs that meet OSHA, EPA, and company standards
- Give toolbox talks and track attendance
- Walk jobsites; spot hazards and log corrections
- Help investigate incidents; gather facts and draft reports
- Keep records current in our safety management system
- Coach crews on safe work habits in English and, when possible, Spanish
- Stay alert to new rules and share updates with the team
MUST-HAVE QUALIFICATIONS
- Bachelor's in Safety, Environmental Science, or similar (experience can offset schooling)
- 1-3 years in construction safety
- OSHA 30 Construction card (or must be willing to get one if hired)
- CPR / First Aid
- BCSP credential (ASP, CSP, OHST, CHST, or STS) or an active plan to earn one
- Solid Microsoft Office skills
- Clear spoken and written English
NICE TO HAVE
- Spanish fluency
- Experience with Procore, HammerTech, or similar safety software
- DOT, NFPA 70E, or confined-space training
WHAT YOU'LL GET
- Competitive pay with overtime for Saturday work
- Medical, dental, and vision coverage from day one
- 401(k) with company match
- Paid time off, holidays, and paid volunteer hours
- A crew that looks out for each other and goes home safe
APPLY TODAY
Click "Apply" on Indeed or send your LinkedIn profile. We review every application within two business days and schedule first-round calls quickly.
JSET Automated Technologies is an equal-opportunity employer.
As a condition of employment, all employees must complete a background and drug screening
$35k-68k yearly est. 9d ago
Columbus, OH - Onboarding Specialist
Buckled In
Columbus, OH
Shift
08:00- 17:00 EST (07:00 - 16:00 CST, 06:00 - 15:00 MST, 05:00 - 14:00 PST)
We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as an Onboarding Specialist This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.
The successful applicant will be:
Inspired by our mission and values
Able to exhibit our company competencies at the comprehension level (review by clicking here)
Comfortable with ambiguity and an ever-changing environment
Comfortable with navigating multiple technological platforms and data systems
Comfortable with facilitating and public speaking
Results-driven and has a desire to meet and exceed metrics
Able to handle data and document confidentiality and with accuracy
Excited and persistent with conducting a high volume of phone calls and text
Able to problem solve and think quick on their feet
What you'll do:
Facilitate large group (up to 20 people) new hire orientations so they can complete the onboarding process within a particular median time to hire
Review and approve all required documentation to ensure compliance and accuracy before the first day of school
Provide training support to new employees
Support recruitment, compliance, and other cross-functional departments as needed
Support solving incoming phone calls, emails, and text related to our onboarding process
Perform other duties as assigned
What's in it for you (benefits will vary if not hired for full-time permanent):
Health insurance
PTO (Minimum 120 hours per year)
13 Paid company-wide Holidays
401k plan
An annual $250 stipend to support any home office needs
Competitive salary commensurate with experience
Work in an inclusive, caring, and values-driven environment
Make a critical difference for children, families and educators
$35k-68k yearly est. 60d+ ago
Closing Specialist
Revolution Mortgage
Westerville, OH
The Role.
Let's make moves! Join Revolution Mortgage, where we're dedicated to creating a meaningful and collaborative lending experience for our customers. As a Closing Specialist, you'll play an integral role in delivering a seamless loan closing process by ensuring accurate and timely documentation and fund transfers. You'll collaborate closely with internal teams and external partners, providing excellent service to both clients and third-party entities.
What You Will Be Doing:
Prepare loan closing packages to ensure all deadlines are met.
Ensuring timely and accurate wire transfers: You will be responsible of balancing the ledger and will coordinate with the relevant parties to ensure the prompt and correct initiation and completion of wire transfers for funds.
Work closely with title and escrow agents, and other third-party business entities, to facilitate funding authorization.
Ensure closing documents comply with regulatory and investor standards, maintaining high accuracy and adherence to time-sensitive schedules.
Communicate effectively with internal teams and external partners to resolve issues and ensure smooth loan closings.
Qualifications
What We Are Looking For:
Prior experience in a mortgage lending environment, specifically in closing, is preferred.
Exceptional time management, oral, and written communication skills.
In-depth knowledge of RESPA (Real Estate Settlement Procedures Act) and Loan Estimate Laws.
Familiarity with Encompass loan origination software is a plus.
5+ years of experience in DPA loans, and various Bond loans.
Why Revolution Mortgage?
Join a growing team with a culture of collaboration and excellence.
Work in an environment where attention to detail and deadlines are valued.
Help build lasting relationships with customers by facilitating efficient, compliant loan closings.
Revolution Mortgage provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Seniority Level
Experienced
Reports to
Employment Type
Full-time
Job Functions
Operations
$35k-68k yearly est. 9d ago
Utility Specialist 1 (Forecasting Specialist)
State of Ohio 4.5
Columbus, OH
Utility Specialist 1 (Forecasting Specialist) (260000BA) Organization: Public Utilities CommissionAgency Contact Name and Information: HUMAN RESOURCES - ContactJobsHR@puco.ohio.gov.Unposting Date: Jan 30, 2026, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 33.52Schedule: Full-time Work Hours: 8:00-5:00 Flex AvailableClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: UtilitiesTechnical Skills: Data Analytics, Data Modeling, Investigation, Statistics/MathematicsProfessional Skills: Attention to Detail, Decision Making, Problem Solving Agency Overview The Public Utilities Commissions of Ohio (PUCO) affect nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.Job DescriptionUtility Specialist 1 (Forecasting Specialist) Federal Energy Advocate DivisionHourly Rate: $33.52 About the Federal Energy Advocate Division:The Office of the Federal Energy Advocate monitors the actions of federal agencies including the Federal Energy Regulatory Commission (FERC), the United States Environmental Protection Agency, and the United States Department of Energy. The office advocates for PUCO's policy positions in proceedings before FERC to promote just and reasonable wholesale tariffs that ensure reliability and the interests of citizens of the state. The office holds primary responsibility for monitoring the activities of the PJM Interconnection. The office monitors the wholesale and retail competitive energy markets, reviews the long-term forecast reports of energy utilities in Ohio, and develops its own independent long-term forecast of energy requirements for the state.What You'll Do:As a Utility Specialist 1 in the Federal Energy Advocate division, you will:Serve as a specialist in utility long-term forecasting methodologies for utility planning and energy market analysis Provide strategic technical guidance to teams of peers and junior staff in processing cases and preparing the annual long-term forecast Contribute to the development of the Commission's independent long-term forecast of energy requirements in the State of Ohio, adhering to established analytical protocols Assist in conducting investigations involving economic dispatch modeling of electricity, collaborating with senior analysts to inform market-related recommendations for state policymakers Assist Commission Staff in presenting energy statistics for testimony before the Commission and/or briefing policymakers on energy statistics and/or analyses Operate modeling software (e.g. PROMOD production cost modeling software, neural network modeling software) and aid senior staff in formulating policy and decision-making within regulatory proceedings and analytical requests Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. The PUCO offers flextime work schedules that allow an employee to start the day as early as 6:00am or as late as 10:30am. Flex-time schedules are based on operational need and require supervisor approval.Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness incentives.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core program or 2 yrs. exp. in one or more of following academic fields: accounting, utility &/or transportation code enforcement, finance, business administration, public administration, economics, mathematics or engineering; 2 yrs. utility or transportation regulatory experience involving combination of following: PUCO operations, programs & policies affecting regulation of utility or transportation companies, state & federal laws, regulations & procedures governing utility or transportation company operations, competitive programs & alternative regulations, rate &/or tariff structure, financing & securities or economics applied to utility or transportation companies, utility or transportation regulatory processing & case hearing proceedings, cost recovery & cost adjustment methods & procedures, enforcement of customer service standards, statistical, mathematical or analytical methods used in formulating & solving problems or in decision making, developing & conducting research studies &/or investigations of enforcement, scientific, technical or legal nature involving issues of utility or transportation or alternative regulation (e.g., 2 yrs. exp. as Water/Wastewater Service Quality Coordinator, 23131, or Telephone Service Quality Coordinator, 23171, or Public Utilities Gas Pipeline Safety Compliance Investigator, 23181, or Public Utilities Electric Coordinator, 23191, or Public Utilities Customer Service Investigator, 26251). -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: UtilitiesSupplemental InformationApplications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience and/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you have attached supporting documents in the past, you must make them relevant on your current application. If you don't demonstrate how, you meet minimum qualifications in the supplemental questions, your application may be disqualified from consideration.*****Written and/or oral assessments will be administered in person as part of the selection process at our Columbus, Ohio central headquarter office.*****Selection devices, proficiency testing, and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position. If you are applying for the same classification within a six-month period, your previous score from the selection instrument (interview, proficiency test, and/or assessment) may be carried forward for consideration. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$33.5 hourly Auto-Apply 2d ago
Yard Specialist
Carter Lumber 3.8
Reynoldsburg, OH
Job Description
If you enjoy working with a team, outdoors, and with your hands, then this is a great opportunity to get your foot in the door of a booming industry! We're looking for people who don't shy away from hard work and who are dedicated to what they do. There's no better time than now to join this industry and there's no better company than Holmes Lumber (a division of Carter Lumber) !
Our Story
Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same.
Description:
You will assist contractors and do-it-yourselfers with the selection and loading of their order, pull and stage materials to be picked up and/or delivered, help maintain the inventory in the Yard by conducting cycle counts, and keep the Yard organized and clean. Equipment used includes a forklift and if you haven't operated one previously, we will train you and help you attain certification.
Requirements
Customer service experience
Friendly personality
Familiarity with building materials, lumber, and millwork is helpful
Ability to be a team player
Ability to work outside in all conditions
Benefits (full-time employees)
Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
Short and Long-Term Disability
Company-paid life insurance and AD&D
Optional supplemental life insurance
Company-match 401(k)
Vacation time and paid holidays
Vendor incentives
Room for growth; we promote from within!
Military encouraged to apply!
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50mKk1TIBt
$34k-63k yearly est. 14d ago
Pullet Flock Specialist
Versova
La Rue, OH
Job Title: Pullet Specialist I
Department: Pullet Production
Reports To: Flock Manager
Job Type: Full time
The Pullet Specialist I is responsible for ensuring the health, welfare, and optimal living conditions of pullets (chicks aged from 1 day to 16 weeks). This role involves maintaining the highest standards of ethical treatment, adhering to industry best practices, and complying with all relevant regulations. The specialist also manages barn facilities and equipment, contributing to the overall efficiency of pullet operations.
Essential Job Functions
Ensure ethical treatment and care of pullets, adhering to industry standards and regulations
Perform daily mortality checks and removals from cages
Maintain cleanliness of water and feed areas in barns
Conduct regular barn maintenance, including sweeping, pit shoveling, and blowdowns
Replace burnt-out light bulbs promptly
Monitor and maintain daily feed and water levels
Collaborate with management to review and analyze production records
Assist with pest control initiatives
Administer vaccinations and monitor pullet health
Perform general maintenance of pullet houses and systems
Conduct environmental inspections, reporting issues to maintenance
Execute additional tasks as required for flock and facility management
Other duties as assigned
Required Qualifications
0-2 years of general work experience
Understanding of pullet care and ethical livestock treatment
Ability to perform physical tasks including lifting up to 50 lbs.
Strong written and verbal communication skills
Flexibility to work nights, weekends, and holidays as needed
Ability to work in various climate conditions
Ability to work overtime, weekends and holiday hours as required based on production demand
Preferred Qualifications
Experience in poultry or livestock management
Bilingual in English and Spanish
Knowledge of USDA, FDA, and relevant agricultural regulations
Work Environment
This position operates in a barn setting, exposing the specialist to extreme temperatures, humidity, and weather changes. The role involves handling animals, manure, and dust in potentially noisy and odorous conditions. The Pullet Specialist must be comfortable working in these environments and able to perform physical tasks throughout the day. Safety protocols and biosecurity measures must be strictly followed.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.