Customer Support Specialist
Escalation Specialist Job In Richmond, VA
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Richmond, Virigina location.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
IT Systems Specialist - Remote
Remote Escalation Specialist Job
What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.
That's Nice, But What's the Job?
As an IT Systems Specialist I, you will be a part of our IT Systems Specialist team, providing administration, and escalated application support for internally developed and 3rd party applications that DriveTime and its subsidiaries use. This involves coordinating efforts between vendors and/or internal development teams to resolve production issues and increase the general efficiency and reliability of our applications.
Administration: Manage the Electronic File Transfer Program using GlobalScape EFT, DMZ gateway, Business Activity Monitoring, and Web Portal tools.
Troubleshooting & Tuning: Handle runtime troubleshooting, performance tuning, and certificate management.
Patching Activities: Perform pre- and post-patching activities and validation, including daylight savings adjustments.
System Assessment: Assess, review, and remove unwanted users, flows, and event rules.
Coordination: Work with customer network and platform teams for weekly and monthly server patching.
Governance: Drive governance around certificate management for the EFT setup.
Security: Ensure secure file transfers using protocols like HTTPS, FTPS, SFTP, and AS2.
Scripting: Create PowerShell scripts for file transfers and utilities.
Problem Resolution: Resolve technical issues within defined SLAs, working with internal teams and external vendors.
Service Requests: Log service requests with vendors and coordinate diagnostics and testing.
Process Improvement: Identify and implement system process improvements using best practices, automation, and technology upgrades.
Documentation: Contribute to support design specifications and support supplement documents.
Reporting: Provide ad-hoc reporting as required.
Compliance: Adhere to customer solution delivery framework, incident management, and change management procedures.
Service Delivery: Lead or assist with day-to-day service delivery issues and processes.
Project Collaboration: Work with project teams to understand and document operations procedures
Qualifications:
Education & Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred; or a combination of equivalent work experience & professional certifications considered.
Minimum of 2 years of experience as a Globalscape administrator or in a technical role supporting document management; preferably within a financial or automotive vertical.
Skills:
PowerShell or other scripting experience like Batch or JS
MongoDB Experience
Familiarity with IT infrastructure components, including computer networking principles and device management platforms.
Proficiency in Microsoft Office 365 applications, including Teams, Outlook, Word, and Excel.
Knowledge and experience with Azure Active Directory.
Qualifications:
Document Control Administrator- Fortra Globalscape EFT preferred
Document Repository Management - Square9 GlobalSearch and GlobalCapture preferred
Key Competencies :
Good communicator and collaborator with the ability to explain technical concepts to non-technical users.
Strong organizational skills and attention to detail.
Excellent interpersonal skills.
Resourceful with a knack for problem-solving.
Ability to work independently and collaboratively in a fast-paced environment.
Team Player with a can-do attitude
Work Location:
Remote
Work Shift:
Monday - Friday
Occasional Sunday work for upgrades/maintenance
Participates in on-call rotation
#Dice
So What About the Perks? Perks matter
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
Smart-Casual Dress. Come dressed in jeans (you'll fit right in with the rest of us).
Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Government Specialist - Remote
Remote Escalation Specialist Job
The Implementation Specialist will be responsible for the successful planning, implementation, and short-run support of Conifer's Care Continuity program at Conifer client sites throughout the US. This is a high visibility and high responsibility role that will directly impact the success of one of Conifer's innovative programs. Reporting directly to the VP of Strategy, the Implementation Specialist will be the point of contact in each new market to get new programs started and ensure operational programs are successful. The project will start by the Implementation Specialist working with the hospital A-team (CEO, CMO, CFO, COO, Business Development leaders, ED directors, etc.) to develop the scope and goals of the projects. The Specialist will also be responsible for staffing the program and the newly minted Coordinator. The specialist will also help build out the physician network using the Care Continuity platform by working with the hospitals Physician Relationship Manager team to promote this effort in the medical community by visiting offices and attending marketing events. Once the program is up and running, the Specialist will assume initial responsibility for sharing outcome reports with the hospital A-team and Conifer senior leadership. The Specialist will also begin the transition of the program to its full-time managers before moving on to the next market.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Assist Care Continuity program managers with initial, customized program design
Determine appropriate Care Coordinator staffing needs for new engagements. Work with recruiting to source, interview, and hire the right program staff
Act as a player-coach, performing the role of the Care Coordinator during the ramp up period and train staff by example
Onboard local Conifer staff and leaders (e.g., EES, patient access, etc.)
Train eventual Care Coordinator managers how to manage program (e.g., goals, instructions, reporting)
Act as program manager for changes and modifications post ramp-up. Be accountable for program results during ramp-up period
Share program results with hospital and Conifer leadership.
Assist with business case development
SUPERVISORY RESPONSIBILITIES
If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Direct Reports (titles) TBD (none to start)
Indirect Reports (titles) 1-4 care coordinators per facility (possibly 8 at a given time), acting as an assistant, short-term supervisor
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient in Microsoft PowerPoint, Excel, and Word
Entrepreneur mindset; willingness to think for self, adapt, and get stuff done
Exceptional interpersonal skills
Charismatic and engaging presentation style
Demonstrated leadership abilities with heavy emphasis on coaching
Confidence in presenting challenging materials to critical executives
Basic knowledge of but exceptional curiosity about healthcare industry
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
4-year college degree in Healthcare Administration, Business or related field required
GPA of 3.5 or higher preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in sitting position, use computer and answer telephone
Ability to travel
Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Work Environment
Hospital Work Environment
Home-work Environment
TRAVEL
Extensive travel to client sites required (more than 50%)
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
Pay: $56,784.00 - $85,176.00 annually. Compensation depends on location, qualifications, and experience.
Management level positions may be eligible for sign-on and relocation bonuses.
Benefits
Conifer offers the following benefits, subject to employment status:
Medical, dental, vision, disability, life, and business travel insurance
Paid time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Customer Experience Specialist
Remote Escalation Specialist Job
ACHC is currently recruiting a personable and energetic
Account Advisor
to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
Responsibilities include:
Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
Reads and understands all program standards and accreditation policies and procedures.
Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
Revises policies and control documents, as assigned.
Job Requirements:
Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
Strong oral and written communication skills a must, as are attention to detail and organizational skills.
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
Customer Relationship Advocate
Remote Escalation Specialist Job
The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs.
Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following:
Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy.
Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries.
Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools.
Ensure appropriate and timely follow up to customers when additional information is requested by them.
Process requests for customer-initiated transactions to complete MOC requirements.
Manage outstanding case management work.
Ensure all contacts are documented in the appropriate source application.
Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning.
Assist with special projects and miscellaneous tasks, as needed.
The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable.
The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus.
This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.
* * *
At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians.
ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.
We look forward to learning more about your interest in joining our team. EOE
Phlebotomist Specialist - Exceptional Customer Service
Escalation Specialist Job In Farmville, VA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in either a Patient Service Center or client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
Work Schedule: Mon-Fri 8:00am-4:30pm with OT as business needs demand and rotating Saturdays 7:30am-12p at the Boulders PSC
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Duties/Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Requirements
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see our Privacy Statement.
Customer Success Specialist
Remote Escalation Specialist Job
NterNow is the leader in self-guided tours for new construction & SFR/BTR, empowering prospects to tour seamlessly and on-demand. With a focus on providing safe and secure experiences for buyers, NterNow works with smart-home technology to enable builders and rental community property managers to manage their property to allow independent self-guided tours for home-buyers or future tenants.
Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation?
Role description (Atlanta is our HQ, Remote OK in TX/AZ ONLY)
This is a full-time hybrid role for a Customer Success (Technical) professional at NterNow. The role involves providing remote management and advanced lead capture services. While the role is based in Atlanta, GA, some work-from-home is acceptable in Texas or Arizona (ONLY).
Key Responsibilities
Serve as the primary point of contact for clients, building and maintaining strong relationships through consistent engagement and support.
Guide clients through integration processes, providing technical assistance and ensuring the success of their self-touring implementation
Identify and capitalize on opportunities to enhance client operations through strategic upselling and cross-selling of additional solutions.
Lead comprehensive onboarding and training programs to ensure clients fully understand and utilize the platform's capabilities.
Conduct periodic client site visits to provide hands-on support, deliver training, and strengthen business relationships.
Work closely with internal teams to relay client feedback and contribute to product development initiatives.
Required Qualifications
Minimum 2 years of professional experience, with at least 1 year in a Tech environment
Demonstrated experience with Smart-Home / Integrations and technical troubleshooting
Proven track record of successful upselling and cross-selling in B2B environments
Experience in real estate software, property technology, or related industries
Outstanding interpersonal and communication skills with a client-first mindset
Ability to travel occasionally to client locations
Preferred Skills
Knowledge of property management software and IoT-based solutions
Advanced problem-solving abilities and strong client needs analysis skills
Compensation and Benefits
Performance-based commission structure for successful upsells and cross-sells
Access to wellness programs and professional development opportunities
Equity plans after 1 year
AI Math Specialist
Escalation Specialist Job In Virginia Beach, VA
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models?
About the opportunity:
Outlier is looking for talented Math Experts to help train generative artificial intelligence models
This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you
You may contribute your expertise by…
Assessing the factuality and relevance of domain-specific text produced by AI models
Crafting and answering questions related to Math
Evaluating and ranking domain-specific responses generated by AI models
Examples of desirable expertise:
A Master's or higher degree in Math or a related subject
Experience working as a Math professional
Ability to write clearly about concepts related to Math in fluent English
Payment:
Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD.
Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the
Outlier Privacy Policy
and our internal policies and programs designed to protect personal data.
This is a 1099 contract opportunity on the
Outlier.ai
platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Ignition Application Support
Remote Escalation Specialist Job
We are looking for an Ignition Support Analyst for a Pharmaceutical Company!
Job Details:
6-12-month contract, possible extension
Fully Remote
with benefits
Job Description:
The Ignition support Analyst will partner with system architects/SME's, automation engineers, business representatives, and other personas to help design, test, and support integrations and manufacturing applications built in the Ignition platform.
In this role, you will be responsible for:
Collaborating with team members to document user and functional requirements
Testing solutions in Ignition based on IT and OT policies/procedures
Supporting the Ignition platform, its interfaces, and hosted applications globally
Analyzing potential defects and recommending workarounds/fixes to reported incidents
Identifying potential opportunities to improve the Ignition platform and internal business processes per site
Tools and skills you will need in this role:
Experience using Ignition (including Core platform, Perspective, Web Development, and Enterprise Administration Modules)
Scripting knowledge using Python, JavaScript, and Microsoft SQL
Excellent problem solving, communication, and collaboration skills
Building and maintaining positive relationships
Time management and prioritization
Experience working with digital transformation/Industry 4.0 efforts is a plus
Ignition Gold or Core certification is a plus
Job Requirements:
Bachelor's Degree in Computer Science, Computer/Electrical Engineering, Information Systems, etc. or related
2-3 years of proven experience working with Ignition
Ability to work independently, as well as part of a team, on multiple projects
Strong analytical and problem-solving skills, with the ability to identify and resolve application-related issues.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Attention to detail and a strong commitment to delivering high-quality solutions.
Experience using Python, Java.
Hands-on experience with SQL and database technologies.
Litigation Docket Specialist
Remote Escalation Specialist Job
A prestigious Washington, DC law firm is seeking an experienced litigation docketing professional to join their busy team. This role performs a variety of important tasks, including docketing deadlines, managing calendars, conducting research, and reviewing filing protocols and procedures. The ideal candidate is a highly organized, thorough individual who works well on a team. Prior experience working in a managing clerk's office of a mid to large-sized law firm is a huge plus.
Key Responsibilities:
Organize and maintain the calendar with all relevant court dates and deadlines.
Produce weekly and monthly calendar reports for the firm management.
Provide recommendations on ways to improve calendar software and related scheduling processes.
Conduct research on filing procedures and local rules.
Assist with ad hoc projects as needed.
Why You'll Love Working Here:
Gorgeous offices and a collegial environment.
Employees are valued and rewarded with competitive compensation.
Work/life balance is supported and professional development is encouraged.
This position is approved to work from home two days a week.
What We're Looking For:
Experienced. You have a minimum of four (4) or more years of law firm litigation docketing experience and familiarity with CompuLaw.
Organized. You are driven to produce quality work and have an appreciation for details.
Independent. You take the initiative and can be trusted to get the job done.
MS Office skilled. You can work with all applications of the MS Office suite.
Communicative. You are a professional communicator who can effectively and efficiently provide updates regarding current and upcoming events.
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Technical Support Specialist.
Escalation Specialist Job In Norfolk, VA
located in Norfolk, Virginia.
Job Title: Helpdesk/Technical Support (mobile devices)
Security Clearance: Required
Travel Requirement: 25%+ travel required
Job Responsibilities:
Troubleshooting iPhones and iPads
-Experience with Microsoft Intune and Experience with Purebred for Mobile
-Inventory Management Experience on a Large Scale
-Data Entry Experience utilizing Microsoft Excel, Power BI, and Sharepoint
-Customer Service Experience
-Helpdesk Experience
Closing Specialist
Escalation Specialist Job In Fairfax, VA
The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures.
Primary Responsibilities
Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents.
Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable.
Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request.
Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance.
Verify receipt of all funds necessary for disbursement and ensure case funds balance.
Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts.
Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy.
Qualifications
Attention to detail
Time management skills
Follow up and control
Organizational Skills
Team Player
*No prior experience in the mortgage or title industry is required for this opportunity!
Customer Service Specialist
Escalation Specialist Job In Norfolk, VA
Top 3 Required Skills
1) Must have customer-facing experience (in person or phone): 2 years or more
2) Must have strong computer skills (Microsoft office, video conferencing, etc.)
3) Must be able to multi-task between activities and screens during customer interactions.
4) Experience working with the public where the customer experience is the main focus.
• What soft skill requirements do you have (team fit and personality requirements)?
o Must have STRONG interpersonal communication skills with customers, supervisors, peers.
• Nice to Have Skills:
o Bi-lingual is wonderful, but not required.
• High Level Project Overview:
o Working as a part of the Customer Account Management team candidates will assist the company's residential customers with basic to complex residential inquiries to include: high bill inquiries, support/assistance to resolve customer inquiries, performs billing reconciliation through analysis and reconciliation to resolve the customer's needs, and provides detailed explanations/applications of electric rates to customers. Dominion Energy is looking for someone with experience in customer service with a drive and desire to become an established member of the team and who wants to advance and succeed as a part of Dominion Energy's Customer Account Management team for years to come. Candidates should expect this position to help them grow and advance as a part of a team and be able to work independently as needed.
• Preferred Years of Experience:
o Minimum 2+ years of experience in a inbound call center environment
o It would be a plus to also have experience with utilities
• Education:
o HS/GED Required
o Associate degree prefer, not required
Health Systems Specialist
Escalation Specialist Job In Fort Belvoir, VA
Cape Fox Facilities Services (CFFS) is seeking an experienced Health Systems Specialist to provide advanced support services to the US Army in developing and implementing a tailored Health & Wellness Program that enhances the psychological readiness of the US Army personnel. This is a highly critical and rewarding position. An active Secret security clearance is preferred (or we will sponsor you to obtain clearance) for consideration, and candidate must be eligible for upgrade to Top Secret with SCI.
Major Duties:
Plans and implements medical readiness reporting procedures for the Office of the Command Surgeon. Provides Medical Readiness Protection System (MEDPROS) support to the Surgeon by providing data and training to the Major Subordinate Commands (MSCs). Performs studies of medical readiness data relating to preparedness for soldier/civilian deployment and mobilization requirements.
Assists supervisor to develop and implement policy, standards, and procedures for reporting unit/individual Medical Readiness status for all MSCs. Monitors and provides Command compliance reports to the Surgeon on a routine basis. Provides assistance to other major subordinate commands (MSC) within the INSCOM Area of Responsibility (AOR) as requested.
Gathers, researches, analyzes and interprets MEDPROS medical readiness data. Maintains a baseline medical readiness database that represents an accurate depiction of medical readiness. Works with higher graded specialists in preparing briefs and narrative information for senior leaders and presents formal briefings as required. Provides input for executive summaries, information papers, memorandums and actions papers on medical readiness issues of importance.
Provides MEDPROS training to all eligible military and civilian personnel. Training will include, but is not limited to implementing/sustaining the Medical Protection System (MEDPROS) Army Immunization Campaign Plan and any other Individual Medical Readiness (IMR) programs and requirements that may be directed for implementation.
Provides guidance and assistance in all areas of MEDPROS, to include, but not limited to, the input of immunizations and IMR data, distribution of training aids, monitoring of schedule influenza, anthrax and smallpox campaigns, and all MEDPROS education and training endeavors. Possesses in-depth knowledge of MEDPROS as well as a working knowledge of other immunization tracking systems compliance (e.g. the Air Force Complete Immunization Tracking System --AFCITA).
Performs extensive analysis and studies of a wide variety of subjects which influence the readiness posture of the AMEDD assets in the AOR. Responsible for the validity and consistency of the conclusions or recommendations and estimates, projections, or forecasts developed from these studies. Interacts with all levels of the Military Health Services System, Defense Health Agency, Department of the Army, DOD, contractors and civilian representatives and other Tri-Service organizations to retrieve, analyze, interpret and present medical readiness data in support of the Surgeon's initiatives and objectives. Maintains knowledge as the MEDPROS subject matter expert.
Analyzes and interprets Department of Defense, Department of the Army (DA) and other higher headquarters proposed regulations and directives. Advises supervisor and coordinates impact of these documents with counterpart staff officers and subordinate unit staffs. Provides subject matter information as required in support of the Soldier Readiness Processing (SRP) for INSCOM and assists with coordination with local Military Treatment Facilities (MTF) to coordinate those events. Monitors and provides assistance as requested for all MEDPROS SRP software and hardware requirements.
Manages the Unit Medical Readiness (UMR) Program. Responsible for implementing and overseeing the UMR Program and its major subordinate command units to ensure compliance with reporting requirements.
Performs MSC regulatory Staff Assistance Visits (SAV) and Organizational Inspection Program (OIP) visits as required. Coordinates and conducts training visits to ensure the understanding of medical readiness requirements and compliance with these requirements. Assists in the rewrite of the policies and regulations relating to readiness and training. 5%
As the MEDPROS access manager, approves/disapproves user system access.
Performs other duties as assigned.
Job Requirements
Minimum Qualifications:
• Degree: Master's Degree, or Bachelor's degree preferred or years of experience required
• Education: Degree in health education, psychology, counseling, social work, public health, and/or related field from and accredited college or university.
Experience:
• Employee will be responsible for coordinating all Medical Soldier Readiness Processing (Medical SRP) in support of this contract, and attached and separate Active Duty, National Guard, Reserve units and Department of Army (DA) Civilians. The employee has responsibility for coordinating all Medical SRP support to deployments and redeployments associated with the Area of Operations.
• Expertise with Microsoft Office Suite applications, with emphasis on PowerPoint and Excel.
Program Support Specialist / Community Health Worker
Remote Escalation Specialist Job
General Responsibilities
Note-Able Music Therapy Services is seeking a proactive, adaptable, creative, empathetic, and bilingual Program Support Specialist / Community Health Worker to assist our team and clients as we continue to grow and expand our services in our community.The overall goal of Note-Able Music Therapy Services is to meet the social, physical, and mental health needs of individuals living in and around the Truckee Meadows through music. The primary responsibility of this position is to support the development and implementation of the organization's services and overall operations. Under general supervision, provides support services for clients to ensure access to NMTS services and other community resources and services and performs related work as required. This position entails primarily outreach and administrative duties, including assisting with the recruitment, training, and management of volunteers. This position also entails regular contact with program participants, parents, caregivers, and community agencies. Strong preference will be given to Spanish-speaking applicants.
Benefits:
Three weeks of PTO to start, with annual increases
Paid federal and state holidays
Subsidized health and vision insurance
Employer-matched IRA
Mileage reimbursement
Cell phone stipend
Flexible schedule and remote work options
Professional development opportunities
Equal Opportunity Statement:
Note-Able Music Therapy Services (NMTS) is an equal opportunity and affirmative action employer dedicated to building an inclusive and diverse team. NMTS affirms that inequality and inequity are detrimental to our associates, our clients, and our community. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law. Our ultimate goal is to be an organization that is representative, at all levels, of the rich and diverse communities we serve.
Primary Duties and Responsibilities
Answering phones and emails promptly and professionally
Coordinating client referrals, registration, and billing
Being a liaison between NMTS and the community
Providing referrals to community services and various resources
Acting as a liaison between clients and community agencies as needed
Supporting NMTS community with increasing health knowledge through community outreach and education.
Maintaining knowledge on available community resources to make appropriate recommendations to clinical and programming staff
Entering client data into online databases
Assisting with database management
Assisting with the development of program fliers and outreach materials
Assisting with special event coordination and implementation
Recruiting, training, and assisting with the management of volunteers
Communicating with community partners
Representing the agency at networking and professional outreach events
Assisting with organizational marketing, outreach, and public relations activities to promote programs
Education and Experience
Minimum requirement of a bachelor's degree in a social work, community health sciences, disability services, psychology, or related field
Completed at least CHW I of the Nevada Certification Board Approved CHW Foundation Training (this training may also be completed within three months of hire)
Must maintain certificate by completing requirements as a condition of continued employment
Experience with program development and coordination
Experience working with people from diverse backgrounds
Previous nonprofit experience preferred
Previous experience working with people with disabilities preferred
Please note: Strong preference will be given to bilingual (Spanish) applicants
Additional Qualifications
Valid driver's license and automobile insurance
Ability to represent the agency in a professional manner in the community
Ability to work independently
Ability to communicate effectively with a variety of ages, populations, and skill settings
Excellent critical thinking and problem-solving skills
Excellent organizational skills
Above-average computer skills (must be competent in at least Word, Excel, PowerPoint; previous experience with QuickBooks preferred)
Excellent data management skills
Ability to recruit and train volunteers
Ability to maintain confidentiality
Ability to create, compose, and edit quality written material
Ability to communicate effectively, both written and verbally
Ability to work flexible hours with occasional evenings and weekends as required
Physical Requirements:
Ability to remain in a stationary position for at least one hour at a time
Ability to work in both indoor and outdoor environments
Disclaimer:
Employee must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Duties and responsibilities include the principal functions of the job description and shall not be construed as a complete listing of all miscellaneous, incidental or other duties that may be assigned during normal operations. Note-Able Music Therapy Services retains the right to change or assign other duties to this position as deemed necessary.
Clerical Support Specialist
Escalation Specialist Job In Fairfax, VA
Lot Acquisition Processor or Post Closer
NOTE: This role is fully on-site in Fairfax and will not be remote at all. Recruit Right Strategies is seeking candidates with strong administrative support backgrounds to work as Lot Acquisition Specialists for a very reputable mortgage lender in the new home construction business. Previous mortgage or real estate experience is helpful, but not required.
As a Lot Acquisition Processor, you're responsible for all settlement and closing functions that are required for lot acquisitions. You'll also be responsible for reporting on functions related to work flow and status.
Primary Responsibilities
Monitor the ongoing lot acquisition schedule in shared scheduling system
Work as liaison between homebuilder divisions, developers, and lenders to ensure settlements occur as scheduled.
Prepare and review settlement documents to ensure compliance with state recording requirements and department procedures.
Secure lien waivers documents from development contractors.
Ensure ability to provide clear title by identifying and resolving title issues shown on Title Reports/Commitments.
Maintain all lien waiver and settlement documents according to department procedures, to include filing of documents after recording.
Qualifications
Working knowledge of real estate documentation, policies, compliance, and procedures is a plus.
Proficient with Microsoft Office Suite - Excel program.
Excellent customer service and oral/written communication skills.
Strong organization skills, attention to detail, and ability to multi-task.
Mortgage Loan Assistant, Administrative Assistant, Real Estate Assistant, Title Agent, Closing Agent, Loan Closer, Mortgage Loan Servicer, Settlement Processor, Loan Processor, Accounting Clerk, Accounts Payable Clerk, Contract Administrator, Accounts Receivable Clerk
Information Technology Help Desk Support
Escalation Specialist Job In Glen Allen, VA
Akkodis is seeking a Help Desk Support role for a 6 Contract job with a client in Glen Allen, VA.
Rate Range: $18/hour to $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Description:
2+ years of remote help desk support experience.
Additional Job Details:
Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that Client associate value is maintained to the standards set forth by the company. This is a call center environment with a steady flow of issues, needs and requests from internal end users.
Responsibilities:
• Provide application support through remote access tools to resolve internal end user issues
• Monitor and respond quickly and effectively to calls or chats received to the Client Service Desk
• Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware
• Remotely access and support end user machines to achieve first call resolution
• Utilize Service Now as the ticketing tool to track and escalate tickets for end users
• Assist with onboarding of new Agents by training and allow others to shadow
• Perform other tasks as needed by the Service Desk Managers
Basic Qualifications:
High School Diploma, GED, equivalent certification or military experience
At least 1 year of remote help desk support experience
Fluent in English
Mac Integration Basics Certificate or 1 + year of equivalent Mac support experience
Windows 10 Certificate or 1+ years of equivalent Windows OS support experience
Preferred Qualifications:
Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience
ITIL Certification
2+ years of remote help desk support experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or *********************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
AN/SPY-6 Product Support Configuration Management Specialist
Escalation Specialist Job In Virginia Beach, VA
Join a dynamic company, Decision Technologies, Inc., that stands out in the field of technical support services and engineering consultancy. With our extensive experience in developing RF Systems and Missile Sensors, production transition, quality and reliability assessment, test and evaluation, and logistics support, we are uniquely positioned to meet the needs of our customers. Be part of our experienced team that provides exceptional support and leadership in our core competencies.
Decision Technologies seeks a qualified AN/SPY-6 Product Support Configuration Management Specialist to join our team in Virginia Beach, VA.
Position Description: The AN/SPY-6 Product Support Configuration Management Specialist will perform tasks involving skillful and diversified application of technical and product support development, and technical/acquisition support related to SPY-6 Family of Radar (FoR).
MUST HAVE A SECRET CLEARANCE
Responsibilities and Duties:
Perform tasking related to all configuration and Integrated Logistics Support (ILS) necessary to establish Configuration Control (CC) and Configuration Status Accounting (CSA) work.
The Position will actively monitor, review, disseminate for review, and track Engineering Change Proposals (ECP) and other Change Documents for ILS impacts, required configuration records and logistics products updates/development, and manage ILS Certification (to include generation of ILS certs).
The Position will track all technical and supportability requirements for the control of configuration modifications (ECP/SCD/Alteration) to established Configuration Items (CIs), which includes definition of functional and physical characteristics, configuration change justification, impact on all technical and ILS elements, schedules, reviews, retrofit requirements, and life cycle cost estimates.
The Position shall prepare/review/comment/update the Program CM Plan in accordance with the requirements of the contract.
Coordinate the execution of Local Configuration Control Boards (LCCBs), to include acting as Secretariat for LCCB meetings, developing and distributing LCCB deliverables including but not limited to LCCB Charters, agendas, briefs, and meeting minutes. Maintain, Review, & update Program Configuration Management (CM) Plan as required to ensure that all detailed level work is being performed in compliance with appropriate baseline documentation.
Required Qualifications and Skills:
Minimum of three years of experience with the Product Support and Integrated Logistics Support Elements.
Minimum of three years of experience with Configuration Management, defining, planning, and executing critical projects that involve multiple technical disciplines and organizations.
Must be able to obtain access to and be experienced in utilizing Configuration Data Management Database - Open Architecture (CDMD-OA) and demonstrate proficiency in preparing and submitting Configuration Overhaul Planning (COP) data for configuration database cleanup.
Experience working in Model Based Product Support (MBPS) and Navy Data Environment (NDE), including Navy Modernization Plan (NMP), Entitlement Process (EP), Afloat Master Planning Schedule (AMPS) and Navy Modernization (NM).
Must be able to obtain access to Model Based Product Support (MBPS) data environment as a Configuration Technical Data Manager (CTDM) and demonstrate proficiency in configuration status accounting requirements including system configuration, hierarchal structure, configuration changes and maintenance.
Must be able to obtain access to and be experienced in utilizing JETDAS/NAVLOGTD MKMOD for nomenclature assignment.
Desired Qualifications:
Strong problem-solving skills to identify, analyze, and resolve issues related to configurations and system integration.
Excellent communication skills to collaborate with cross-functional teams, including engineers, logisticians, and program managers.
Attention to detail in tracking and maintaining configurations, ensuring that all updates and changes are accurately recorded.
Travel Requirements:
Estimated up to 30% travel, all CONUS locations, including U.S Navy Shipboard, Land Sites, and Shipbuilding Areas (i.e. Virginia Beach, VA, Norfolk, VA, San Diego, CA, Port Hueneme, CA).
Compensation:
Compensation at Decision Technologies, Inc. is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract-specific affordability and organizational requirements.
Employee Benefits:
Competitive Paid Time Off
Comprehensive Medical, Dental and Vision Insurance
Employee Assistance Programs
Flexible Spending Accounts (Medical, Dependent Care & Commuter)
Company paid Short Term, Long Term, Life and AD&D Insurance
401(k) match
Tuition Reimbursement
Paid Certifications
Decision Technologies, Inc. is an equal employment opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
RequiredPreferredJob Industries
Other
Field Technician - 17E Electromagnetic Warfare Specialist
Escalation Specialist Job In Newport News, VA
ELIGIBLE FOR UP TO A $16K SIGNING BONUS. Talk to your recruiter for details. As an Electromagnetic Warfare Specialist, you'll plan and execute electronic warfare operations. You'll use electromagnetic energy to control the electromagnetic spectrum and make tactical decisions regarding opposing electronic systems.
Requirements:
• 10 weeks of Basic Training
• 28 weeks of Advanced Individual Training
• 105 ASVAB Score Surveillance & Communications (SC)
• 105 ASVAB Score Electronics (EL)
• 105 ASVAB Score Skilled Technical (ST)
• U.S. Citizen
• Meet Tattoo Guidelines
• 17 to 34 Years Old
• No Major Law Violations
• High School Diploma or GED
• No Medical Concerns
Skills You'll Learn:
• Electronic & Mechanical
• Tactical Operations
• Technical Procedures
Certifications:
• 39 Nationally-Recognized Certifications Available
Project Support Specialist
Escalation Specialist Job In Newport News, VA
Project Support Specialist
📅 Type: Contract
About the Role:
We are looking for a Project Support Specialist to assist in the development and implementation of projects and programs that drive process improvement and operational efficiency. This role requires strong organizational skills, inventory management, and the ability to handle materials both manually and through virtual tracking systems.
Key Responsibilities:
✅ Manage project materials in a small warehouse staging facility
✅ Maintain virtual inventory management and tracking systems
✅ Conduct risk assessments and ensure compliance with process guidelines
✅ Facilitate communication across operational groups
✅ Analyze project management methods to enhance efficiency
✅ Assist in standardization, improvement, and simplification initiatives
Qualifications:
✔ HS diploma, GED, or relevant work experience
✔ 0-2 years of experience in a related field
✔ Strong organization skills and attention to detail
✔ Experience with inventory/material management
✔ Ability to lift up to 75 lbs
✔ Proficiency in using spreadsheet trackers
✔ Forklift Operator License preferred
Why Join Our Client?
💪 Hands-on experience in project management support
📈 Opportunity to enhance operational efficiency skills
🤝 Work in a dynamic and collaborative environment