Escalations manager demographics and statistics in the US
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Escalations manager demographics by:
Escalations manager gender statistics
44.6% of escalations managers are women and 55.4% of escalations managers are men.
- Male, 55.4%
- Female, 44.6%
Escalations manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 55.4% |
| Female | 44.6% |
Escalations manager gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$104,913
Female income
$97,377
Escalations manager gender ratio over time
This data breaks down the percentage of men and women in escalations manager positions over time. Currently, 44.6% of escalations managers are female.
Escalations manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 61.97% | 38.03% |
| 2011 | 61.06% | 38.94% |
| 2012 | 63.20% | 36.80% |
| 2013 | 63.37% | 36.63% |
| 2014 | 62.74% | 37.26% |
| 2015 | 62.93% | 37.07% |
| 2016 | 64.46% | 35.54% |
| 2017 | 62.87% | 37.13% |
| 2018 | 61.24% | 38.76% |
| 2019 | 56.42% | 43.58% |
| 2020 | 54.34% | 45.66% |
| 2021 | 55.44% | 44.56% |
Escalations manager related jobs gender ratio
We compared escalations managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Escalations Manager | 55% | 45% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Escalations manager demographics by race
The most common ethnicity among escalations managers is White, which makes up 60.8% of all escalations managers. Comparatively, 18.1% of escalations managers are Hispanic or Latino and 10.6% of escalations managers are Black or African American.
- White, 60.8%
- Hispanic or Latino, 18.1%
- Black or African American, 10.6%
- Asian, 5.2%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.6%
Escalations manager race
| Escalations manager race | Percentages |
|---|---|
| White | 60.8% |
| Hispanic or Latino | 18.1% |
| Black or African American | 10.6% |
| Asian | 5.2% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.6% |
Escalations manager race and ethnicity over time
See how escalations manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Escalations manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.70% | 11.77% | 4.41% | 15.03% |
| 2011 | 65.90% | 12.53% | 4.32% | 14.98% |
| 2012 | 64.92% | 12.84% | 4.52% | 15.33% |
| 2013 | 65.57% | 12.31% | 4.78% | 15.19% |
| 2014 | 65.41% | 12.12% | 4.32% | 15.82% |
| 2015 | 64.59% | 12.19% | 4.81% | 15.98% |
| 2016 | 63.70% | 12.45% | 4.93% | 16.44% |
| 2017 | 63.87% | 11.60% | 5.27% | 16.60% |
| 2018 | 64.49% | 11.10% | 5.39% | 16.34% |
| 2019 | 65.02% | 10.43% | 4.87% | 17.12% |
| 2020 | 62.64% | 10.65% | 5.03% | 16.74% |
| 2021 | 60.78% | 10.63% | 5.16% | 18.09% |
Escalations manager wage gap by race
According to our data, asian escalations managers have the highest average salary compared to other ethnicities. Black or african american escalations managers have the lowest average salary at $103,106.
| Ethnicity | Salary |
|---|---|
| Unknown | $105,256 |
| White | $104,860 |
| Black or African American | $103,106 |
| Asian | $105,916 |
| Hispanic or Latino | $105,449 |
Average escalations manager age
See how the average age of escalations managers varies based on ethnicity and gender.
Male
Female
Escalations manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Escalations manager age breakdown
The average age of escalations managers is 40+ years years old, representing 72% of the escalations manager population.
Escalations manager age breakdown
| Escalations Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Escalations manager educational attainment
The most common degree for escalations managers is bachelor's degree, with 57% of escalations managers earning that degree. The second and third most common degree levels are associate degree degree at 18% and associate degree degree at 11%.
- Bachelor's, 57%
- Associate, 18%
- High School Diploma, 11%
- Master's, 7%
- Other Degrees, 7%
Escalations managers by degree level
| Escalations manager degree | Percentages |
|---|---|
| Bachelor's | 57% |
| Associate | 18% |
| High School Diploma | 11% |
| Master's | 7% |
| Other Degrees | 7% |
Escalations manager jobs you might like
Escalations manager wage gap by degree level
According to the data, escalations managers with a Doctorate degree earn more than those without, at $124,499 annually. With a Master's degree, escalations managers earn a median annual income of $118,125 compared to $107,501 for escalations managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $118,125 |
| High School Diploma or Less | $94,853 |
| Bachelor's Degree | $107,501 |
| Doctorate Degree | $124,499 |
| Some College/ Associate Degree | $97,405 |
Escalations manager employment statistics
Most escalations managers work for a private in the technology industry.
Company size where escalations managers work
Below, you can see the size of companies where escalations managers work.
Escalations manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 11% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 39% |
Escalations manager jobs by company type
Employees with the escalations manager job title have their preferences when it comes to working for a company. For instance, most escalations managers prefer to work at private companies over public companies.
Escalations manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 46% |
| Private | 53% |
Escalations manager jobs by industry
The most common industries for escalations managers are technology, finance and telecommunication.
Escalations manager industry statistics
| Industry | Percentages |
|---|---|
| Technology | 27% |
| Fortune 500 | 17% |
| Finance | 11% |
| Professional | 7% |
| Telecommunication | 7% |
| Media | 5% |
| Retail | 5% |
| Hospitality | 3% |
| Insurance | 3% |
| Start-up | 3% |
| Internet | 2% |
| Manufacturing | 2% |
| Health Care | 2% |
| Transportation | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Real Estate | 1% |
| Education | 1% |
Escalations manager turnover and employment statistics
Escalations manager unemployment rate over time
The unemployment rate for escalations managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Escalations manager unemployment rate by year
| Year | Escalations manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average escalations manager tenure
The average escalations manager stays at their job for 1-2 years, based on the 995 escalations managers resumes in Zippia's database.
Escalations manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 15% |
| 1-2 years | 39% |
| 3-4 years | 18% |
| 5-7 years | 16% |
| 8-10 years | 5% |
| 11+ years | 6% |
Escalations manager LGBT ratio compared to similar jobs
Review the percent of escalations managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Account Technician | 6.76% | 94,413 |
| Executive Sales Assistant | 7.79% | 125,550 |
| Escalations Manager | 8.06% | - |
| Accounts Receivable Analyst | 8.49% | 26,558 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
Similar escalations manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Account Technician | 6.76% | 94,413 |
| Executive Sales Assistant | 7.79% | 125,550 |
| Accounts Receivable Analyst | 8.49% | 26,558 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
Foreign languages spoken by escalations managers
The most common foreign language among escalations managers is Spanish at 68.2%. The second-most popular foreign language spoken is French at 13.6% and Portuguese is the third-most popular at 4.5%.
- Spanish, 68.2%
- French, 13.6%
- Portuguese, 4.5%
- Filipino, 4.5%
- Carrier, 4.5%
- Other, 4.7%
Escalations manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 68.2% |
| French | 13.6% |
| Portuguese | 4.5% |
| Filipino | 4.5% |
| Carrier | 4.5% |
| Other | 4.7% |
