Escalations manager full time jobs

About the Role We are looking for a highly skilled and experienced operational leader to play a critical role in the refinement, design and integration of Customer Service strategies and programs. Reporting to the Senior Vice President of Sales and Service, this person will direct and oversee the customer service operation at Matic. Responsibilities Create and communicate an overall vision for service and retention within the Agency, setting goals and recommending improvement plans based on trends Evaluate, refine and develop processes and procedures to drive maximum performance of the Customer Service and Retention teams Manage medium to large projects and initiatives that drive efficiency and effectiveness Work directly with our Agency Operations, Workforce Management, and Sales teams to effectively implement cross-functional programs Develop service level standards focused on issue resolution and response times Implement systems that capture and report on service metrics including customer feedback Be involved with potential E&O customer escalations Provide feedback to Training, QA and Sales Requirements Bachelor's degree in a business or finance related field is preferred A minimum of five years of related experience required, with prior management experience in insurance sales, service or underwriting with increasing levels of responsibility preferred Property & Casualty or Personal Lines license is required Proven track record of leading highly effective teams and driving results Strong analytical skills, service and contact center technology acumen, and ability to synthesize large amounts of data to determine and direct meaningful change in the business Ability to work well under pressure, to prioritize and deliver business results Excellent interpersonal skills; strong verbal & written communicator w/an ability to be effective in a business-to-business setting and to all levels of executive leadership Must be able to travel up to 15% of the time How Matic Stands Out Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options Unlimited Paid Time Off Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution 401(k) Retirement Plan Continuing education, licensing and professional development paid for by Matic A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

**Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. **Summary** : Manage and coordinate activities related to major account(s) **Essential Duties and Responsibilities** : + Serve as the primary point of contact with the customer. + Communicate with customers via phone or in person to receive instructions for shipment, storing, delivery, or general processing. + Maintain clear, positive and courteous relationships with both internal and external customers and team members. + Manage clerk responsibilities andprioritization. + Organize and delegate work to ensure customer and operational expectations are met. + Coordinates with warehouse personnel to manage account activities, ensuring accuracy, completeness and proper condition of shipments. + Resolve errors and customer complaints promptly and effectively. + Forecast changes in account activity and plan labor requirements accordingly. + Submit written and/or verbal reports as required. + Perform data entry, including the development and creation of inbound and outbound schedules. + Coordinate billing processes and assist in account related invoices and payments. + Oversee the administration and flow of required documents to dock operations. + Assign and manage workflow for dock operations. + Handle, coordinate, and follow up on all special projects. + Prepare and distribute KPI reports as required. + Train and onboard new office associates. + Process shipments through customer portals. + Update and manage proof of delivery documentation; prepare files for billing. + Communicate any concerns or issues that may impact the company to Management. + Share ideas and solutions with Management that ensure continuous improvement. + Represent the company in a professional and respectful manner. **Qualifications** : + Excellent interpersonal and communication skills. + Previous experience in supply chain, transportation, or distribution preferred. + Ability to establish and maintain effective relationships with management staff, employees, and service providers. + Exceptional problem-solving skills and proven experience of relationship management through business change and growth. + Strong analytical and organizational skills. + Extremely proficient with MS Office programs and strong overall system skills (YMS, TMS, WMS). **Education or Experience** : Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. **Schedule:** 1st Shift M-F **Company** **Benefits:** + MedicalDentalVision 401k + Company Match Employee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible) And more! Pay Range: $70k to 80k * _The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws._ *INDEED You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com Apply Now Apply Now (********************************************************************************************************************************************************** United States Of America, Groveport USA, Ohio, Groveport, 43125 Full time Day Shift (United States of America) Created: 2025-12-13 Contract type: Regular Job Flexibility: Site Based Ref.R166032

The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Director is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service. The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Director is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service. Responsibilities for Internal Candidates **Key Accountabilities** **Sales** Deepen the relationship with our clients to achieve or exceed sales target, product category sales targets, and relevant KPIs. + Manage and motivate the team to consistently achieve or exceed store sales target. + Drive client development activities among individual team members to cultivate new and existing clients. + Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally. + Drive business through key product pillars and KPIs. **Service** Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint: + Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI). + Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times. + Optimize hospitality and store amenities to create unique experiences. + Take action on TEI performance and client feedback to improve customer service. **Talent** Attract, hire, and retain top talent to cultivate a climate of high performance. + Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance. + Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent + Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results. + Leverage and utilize training and development offerings to effectively support growth and development to drive performance. **Operational Excellence** Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement. + Ensure exceptional operational support to drive sales and service. + Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices + Ensure compliance with all internal control procedures. Qualifications for Internal Candidates **Required Qualifications** + Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality). + Proven track record in sales generation, managing the achievement of sales results. + Flexibility to work non-traditional hours, including days, nights, weekends and holidays. + Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market. + Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system. + Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.). + Must have authorization to work in the United States or in the country where the position is based. **Preferred Qualifications:** + A college/university degree. + Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. Columbus, OH Salary Transparency Disclosure-Salary Range for Role-$85,000.00-$120,000.00 **Job Identification** : 62291 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 3 Years Equal Opportunity Employer

CX SUPERVISOR We have an exciting opportunity at Fortuity as a CX Supervisor! If you are looking to make a difference and grow your career, we're the place for you. Our team of experienced specialists provides exceptional, knowledgeable customer service and sales support to corporate clients. We've fostered a unique and satisfying work experience, providing paths for career development and a bright future. We're seeking a self-motivated individual to join our team and lead and supervise a group of CX Specialists to deliver the most inspiring and unique customer experience possible. The right candidate must think like an entrepreneur, constantly innovating and driving positive change to influence and shape Fortuity's culture. Successful characteristics include creating and sustaining an environment that motivates high performance, recognizing and rewarding excellence in individuals and teams, and delivering results through exceptional decision quality and problem solving. Our ideal candidate has 3+ years of customer service supervisory experience, excellent communication skills, and coaching and mentoring skills. If you are a team player, self-starter, and possess sound judgment and problem-solving skills, we want to hear from you! Compensation for this full-time position includes bonus pay eligibility, as well as great benefits like 401(k), medical, dental & vision insurance, company paid life insurance & short/long term disability and paid time off. High school or equivalent required. We are located in Franklinton at 775 West Broad, just west of downtown on a major COTA bus route. We have free parking in our own parking garage and convenient access to multiple freeways. Many on-site benefits are also available to our team members. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

**What you'll do...** Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you! Sam's Club is currently seeking **Team Manager** candidates for Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow roles in **all locations throughout California** . We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company. **You will make an impact by:** **Living our Values** · Culture Champion: Models Sam's Club values fostering our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability. · Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. **Embracing Change** · Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. · Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. **Delivering for the Member** · Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. · Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. **Focusing on our Associates** · Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. · Talent Management: Creates discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. · Talent Management: Builds high-performing teams, embraces differences in people, culture, ideas, and experiences to create a workplace where associates feel recognized, support and connect through a culture of belonging. The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **The full job description can be made available as part of the hiring process.** At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! **-Health benefits** include medical, vision and dental coverage **-Financial benefits** include 401(k), stock purchase and company-paid life insurance **-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . **- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (************************* . **The annual salary range for this position is $62,000.00 - $84,000.00** Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! **-Health benefits** include medical, vision and dental coverage **-Financial benefits** include 401(k), stock purchase and company-paid life insurance **-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . **- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (************************* . The annual salary range for this position is $62,000.00 - $84,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). ㅤ ㅤ ㅤ ㅤ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ 2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance **Primary Location...** 2675 Taylor Road Ext, Reynoldsburg, OH 43068-9543, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief MBS Pro Staffing, a division of Kable Workforce Solutions, is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements. What's a Typical Day Like? Reviewing and updating client Investment Plans Processing transactions (cash flows, purchases and sales, asset transfers) Preparing for client meetings and responding to client requests Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc Preparing and/or reviewing documentation to open or update accounts and private investments Supporting the team with all aspects of providing comprehensive financial advice and servicing clients What Are the Requirements of the Job? Bachelor's degree Accounting/Finance or related The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations Comfortable working in a team environment Strong Excel skill-set Attention to detail Related internship/job experience Thrives in a fast-paced work environment Ability to handle many tasks at once Ability to work in fast-paced environment. Ability to move or lift up to 50+ lbs. Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel. Ability to utilize hand/eye coordination. Capability to stand for prolonged periods of time Communication skills. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief Kable Workforce Solutions is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements.What's a Typical Day Like? Reviewing and updating client Investment Plans Processing transactions (cash flows, purchases and sales, asset transfers) Preparing for client meetings and responding to client requests Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc Preparing and/or reviewing documentation to open or update accounts and private investments Supporting the team with all aspects of providing comprehensive financial advice and servicing clients What Are the Requirements of the Job? Bachelor's degree Accounting/Finance or related The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations Comfortable working in a team environment Strong Excel skill-set Attention to detail Related internship/job experience Thrives in a fast-paced work environment Ability to handle many tasks at once Ability to work in fast-paced environment. Ability to move or lift up to 50+ lbs. Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel. Ability to utilize hand/eye coordination. Capability to stand for prolonged periods of time Communication skills. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Department: EXECUTIVE HEALTH Division: Corporate Job Status: Full-Time Work Shift: 8:00 AM - 5:00 PM Days Worked: Mon., Tue., Wed., Thu., Fri. Hour Per Week: 40Job DescriptionOPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America. We are looking for a positive and energetic Jr. Client Relationship Specialist with a dedicated sense of responsibility to join the EmployerCARE team. The primary responsibility of this role is supporting the Client Relationship Specialist's efforts to ensure that client needs are understood and satisfied, while learning the role from the ground up. This position offers the opportunity to develop your ability to build and manage client relationships, lead multiyear strategic planning, and maintain a proactive approach with managing the day-to-day compliance and workflow of the client business. Ideal candidates must be team players, have excellent verbal and written communication skills and excel at customer service, internal and external.Requirements: Excellent written and verbal communication skills. Ability to obtain appropriate licensing, including Ohio Health and Life. Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Word, MS Excel, and MS PowerPoint Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Strong organizational skills with the ability to multi-task Skilled at collaborating with internal departments to facilitate client need fulfillment. Great critical thinking skills and the ability to collect and analyze data to learn more about consumer behavior. Attention to detail and skilled at keeping accurate records and account notes. Maintain updated knowledge of company products and services. Commitment to acting as a client advocate with a focus on improving the buyer experience. Compensation: The target salary is $40,000 - 50,000 OPOC.us offers a competitive wage and benefits package, as well as an opportunity for commission and growth for driven individuals. Benefits: 401K with company matching. Medical insurance Dental insurance Vision insurance Company paid life insurance. 8 paid holidays plus generous paid time off. Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program. Onsite gym and health coaching And most of all, the opportunity to grow and develop in a supportive and positive work environment! OUR GROWTH OPPORTUNITIES:At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places! Powered by JazzHR 6Bqmy9JtKA

Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State. THE ROLE We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. ESSENTIAL FUNCTIONS Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. SUCCESS CRITERIA Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University. Connect constituents with relevant and meaningful engagement and philanthropic opportunities. Ensure that predetermined team and individual engagement and fundraising goals and metrics are met. Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. Positively contribute and participate in workplace culture and activities. Development and Growth Opportunities: Opportunity for leadership roles as a Student Supervisor. Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities). Professional Development Series: Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries. Build your professional network on the job Alumni Education: Build a greater understanding of each college at the University Hear about Alumni career paths that were jumpstarted in the same position that the students are now in Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners Post-graduation full-time opportunities with Legends and The Ohio State University. Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives. COMPENSATION AND BENEFITS: Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year. Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process. Various daily, weekly, and monthly incentives and competitions with various prizes. Flexible work hours that are configured to work for current part-time or full-time students. Requirements: Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis. Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) Preferences: Currently enrolled as a student at The Ohio State University. Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. Working knowledge of Microsoft Office and any related CRM experience. STUDENT TESTIMONIES “I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor “After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor WORKING CONDITIONS Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Employee Engagement Coordinator A Great Opportunity / Full Time Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through our Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Create and lead initiatives that connect, engage and inspire employees across the company Drive programs that direct impact employee retention and increase employee satisfaction and commitment Oversee and manage employee recognition programs that celebrate and recognize employee contributions Work closely with company leadership to ensure the company mission, vision and values are modeled throughout the organization Lead our employee engagement survey process, including analyzing employee feedback to identify areas for improvement and to develop strategic initiatives Create employee focus groups and town hall style sessions to gather and act on employee feedback to improve company culture, employee engagement, and positively impact employee retention and business outcomes Lead and participate in committees that are meant to enhance employee engagement, company culture and communication Collaborate with leadership to enhance culture companywide Manage relationship with vendor(s) to support and drive employee engagement and communication Requirements for this position include: Degree in Human Resources, Business or related field preferred. Experience in managing employee engagement initiatives preferred. Excellent decision-making, time management, and communication skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Earn up to 13 days of paid-time off within your first year of employment. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service. MAJOR RESPONSIBILITIES: Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar Listen actively to customer concerns and guide them through appropriate service solutions and offerings Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner Clearly communicate estimated pricing, timelines, and expectations at time of check-in Assist in basic troubleshooting and accurately route work orders to the appropriate service queues Process service and point of sale transactions accurately and completely Maintain minimum attachment rates and productivity standards Stay informed of current promotions and attachment opportunities Provide timely, professional updates to customers regarding service status Obtain required certifications as directed by management Keep a clean, organized, and customer-ready workspace EDUCATION & EXPERIENCE: High School diploma or equivalent No prior technical experience required Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job DescriptionSalary: 10% Individual Gross Commission plus Team Gross % Service Advisor Columbus, OH Full-Time | Monday Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hourswork-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operationseveryone pitches in where needed! What Were Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid drivers license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a jobits a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If youre driven, solution-focused, and ready to make an impact, apply today.

Job Description Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Full-time Description In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. PCJD-Delaware is currently looking for talented, service centric people like you to apply for our Service Advisor role. Why you'll love working with us: Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families. Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Requirements What you'll do as the Service Advisor: Proactively greet all customers promptly with a professional and friendly attitude Establish and maintain strong customer relationships that encourage repeat and referral business Document and deliver fair, competitive, and transparent price quotes with the customer and dealership's best interests in mind Listen to customers to determine their primary concern and review additional maintenance needs Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify PCJD-Delaware's price What you'll need to be our Service Advisor: Casual, uninhibited, and persuasive extrovert with a tendency for informality Persuasive, risk-taker; quick to connect and a strong drive for results Friendly, understanding, willing and patient team player Prior experience in account management, customer service, or retail sales required Previous automotive service department or dealership experience highly preferred Strong listening and problem-solving skills High school diploma or equivalent Valid driver's license without restrictions

Job DescriptionBorn Leader & Great at What you Do? Come show us! Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way! We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges. We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews! Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby. Qualifications All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner. All employees must be able to work a minimum of 50 hours a week on a regular basis. Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Health savings account Paid time off Professional development assistance Referral program Retirement plan Shift: 8-hour shift Day shift No weekends No nights Application Question(s): What interests you about this position? What skills and experience do you have that you feel would make you an asset to our company? Experience: Service Writers: 2 years (Preferred) Work Location: In person