We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$26k-37k yearly est. 60d+ ago
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Work from Home - Online Product Support (Entry Level)
Glocpa
Work from home job in Biloxi, MS
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$22k-39k yearly est. 60d+ ago
Remote part time or full time sales
Superior Life
Work from home job in Biloxi, MS
Job DescriptionSales Representative Immediate income plus an ongoing, repeat, residual income for the life of the customer. We're looking for part time and full time sales reps and managers to market highly unique services to individual consumers, small business owners, and employee groups.
There is virtually no competition in our target markets yet we only have 3% of the market so far but we're growing rapidly.
The part time or full time opportunity for the right person is truly unlimited with us.
What we offer our sales team: - On-going renewal and residual income- No territories and no sales quotas- Virtual selling across the US- Robust training program- On-going training by top producers (weekly and monthly)- Personal coach for daily mentoring- Cash bonuses and incentives- All-expense paid reward trips Get back to us and a member of our executive team will reach out to schedule an initial Zoom or phone call interview to learn more about you and discuss details on this rare opportunity.
$33k-59k yearly est. 7d ago
Remote Hotel Coordinator
Sedgwick 4.4
Work from home job in Biloxi, MS
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Remote Hotel Coordinator
**REMOTE POSITION**
**Remaining Schedules start after 1pm EST during weekdays and must have weekend availability.**
**PRIMARY PURPOSE:** To deliver seamless hotel accommodations for insured families with compassion, precision, and urgency. Hotel Coordinators act as the frontline connection between families, hotels, and insurance partners-ensuring every placement is handled with care, accuracy, and efficiency. This role is vital to providing comfort during a difficult time and maintaining Sedgwick's reputation for excellence.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Serve as the first point of contact for insured families, confirming needs and clearly explaining the hotel and payment process.
+ Search, evaluate, and secure hotels using internal databases, online platforms, and direct negotiations-balancing family preferences with carrier guidelines.
+ Facilitate reservations by contacting hotels directly or through booking tools, ensuring rate agreements and required authorizations are received.
+ Communicate confirmations to insured families with professionalism and empathy, including hotel details and check-in instructions.
+ Coordinate check-ins, check-outs, and extensions, verifying paperwork and updating records to reflect accurate statuses.Maintain detailed documentation in internal systems including hotel confirmations, receipts, hotel service agreements, and other relevant documents
+ Support families through challenges, addressing escalations such as billing concerns, relocations, or sensitive situations with confidence and care.
+ Collaborate across teams by notifying leadership if adjuster approval is needed, managing relocation requests, and assisting with departmental phone coverage.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree or equivalent from an accredited college or university preferred.
**Experience**
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality or insurance industries.
**Skills & Knowledge**
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Excellent and professional phone voice.
+ Strong communication, grammar, and interpersonal skills.
+ Strong data entry skills with high attention to detail.
+ Ability to work independently, show initiative, and perform well under pressure.
+ Strong organizational skills and ability to multitask.
+ Ability to work effectively in a remote team environment.
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
**NOTE:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $17-$18/hr. A_ lways accepting applications.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$17-18 hourly 5d ago
Customer Representative
Mich 3.9
Work from home job in Biloxi, MS
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities to growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
CDM Smith is thrilled to announce an exciting opportunity for a Senior Project Controls Specialist to support construction projects across various locations in the U.S.! This role offers the chance to contribute to impactful infrastructure initiatives while working with a dynamic and collaborative team. The Senior Project Controls Specialist supports project delivery teams by developing moderately to highly complex schedule and cost baselines. This role involves collecting and analyzing monthly schedule and cost data, identifying variances, and assisting in root cause analysis. The specialist ensures that risk reserves are accurately maintained and integrated into financial forecasts and communicates this information through standardized reports to relevant stakeholders. Additionally, the role supports the implementation of financial controls, procedures, systems, and forecasting techniques. The specialist collaborates closely with project team members and various levels of management, while adhering to all safety protocols.
The successful final candidate:
- Ensures compliance with internal procedures such as federal/government regulations. Gathers project progress information from project manager and project team members to update and monitor projects of moderate to high complexity. Evaluates and updates data regarding schedule dates, physical percent complete, resource requirements, subcontractor commitments and project accruals. Reviews schedule progress and productivity of resources. Develops time-phased project cost and resource forecasts; validates project costs; updates requirements as required. Monitors progress of project deliverables and actual expenditures versus forecasts. Performs performance reporting for a portfolio of projects or programs using Earned Value Management. Conducts financial analysis including variance, risk and profit/loss analyses, etc. Performs non- routine analyses and prepares non-routine financial reports. Documents and assesses the impact of project changes on cost/schedule baselines.
- Manages Project Managers portfolios and projects on an international scale.
- For projects of moderate to high complexity, develops and documents project planning considerations and objectives, scope and milestones to incorporate into the schedule. Develops, maintains, and analyzes integrated critical path schedules for major projects and/or portfolio of projects in accordance with contract specifications. Evaluates and raises project early warning signals to project manager. Evaluates and recommends resource realignments to maintain project execution.
- Generates and analyzes earned value reports for moderately complex to highly complex projects and discusses any observations with the project manager. Performs portfolio analysis and reviews findings with portfolio managers with respect to On Time Delivery, Risk Forecasts, and Project Gross Profit Erosion etc. Evaluates project execution and impact of developing trends using prescribed methodologies to determine if project is proceeding within available resources and budget. Prepares client and internal status reports to communicate cost status and documents trends.
- Uses appropriate document management protocols to manage the storage and retrieval of project documentation.
- Provides technical guidance and training to more junior staff. Mentors more junior staff and develops them for future growth within the discipline and firm. May supervise the work of junior engineers on project work.
- Performs other duties as required.
\#LI-LP2
\#LI-REMOTE
**Job Title:**
Senior Project Controls Specialist (Remote Options)
**Group:**
COR
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree
- 5 years of related experience.
Equivalent additional directly related experience will be considered in lieu of a college degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Experience managing construction projects is highly desirable.
- Extensive Earned Value Management (EVM) experience, successfully managing budgets and schedules for large projects.
- Proficiency in Primavera P6 with experience developing and managing complex project schedules for large-scale construction initiatives.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- In-depth knowledge of project management methodology including budget development, project planning, control and assurance methodologies, and finance and accounting concepts and practices.
- Demonstrates excellent knowledge of project goals, drivers, strategies, risks and opportunities as well as an understanding of project finance, accounting or business administration.
- Demonstrates the ability to independently plan and manage the detailed execution of a construction project by thoroughly interpreting and utilizing contact documents, architectural and engineering drawings, and technical specifications. This includes developing work breakdown structures, construction schedules, resources plans, and ensuring compliance with all project requirements and standards.
- Expert level knowledge of Enterprise Project Portfolio Management suite of tools (Primavera P6).
- Proficient in the use of Project Performance tools (EcoSys).
- Possesses excellent teamwork and collaboration skills and an ability to work well in fast paced environments requiring daily shifting of priorities.
- Excellent written and oral communication skills.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$90,230
**Pay Range Maximum:**
$148,886
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Title: Account Manager - Commercial Lines
Fully Remote: Eastern or Central Time Zones Supporting our Columbia, SC office Book Focus: Construction, Contractors, General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Employee stock plan participation
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $60,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$60k-90k yearly Auto-Apply 60d+ ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Work from home job in Biloxi, MS
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$27k-36k yearly est. Auto-Apply 60d+ ago
Business Development Officer
Navigator Credit Union 3.9
Work from home job in Gautier, MS
Apply Description
Navigator Credit Union is looking for a full-time Business Development Officer for our Mississippi region. If you're a connector, a strategist, and a relationship-builder who thrives in the field and loves helping communities succeed-we'd love to meet you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
About the Role As a Business Development Officer, you'll lead Navigator Credit Union's efforts to build strategic partnerships and deepen our presence with key employers and community markets. You'll be responsible for growing our visibility, generating engaged new members, and driving adoption of products and services through employer and community partner channels. You'll work closely with branch leadership and cross-functional teams to execute strategic business development plans-delivering measurable growth while championing the credit union's mission of empowering financial well-being.
REMOTE WORK ELIGIBILITY AND REQUIREMENTS: This position is eligible for remote work. The decision to allow for remote work is within the sole discretion of NCU, and may not be offered to all employees. Team members who receive approval for remote work will need to read “Policy 6140: Remote Access” and sign the “Employee Device Policy Acknowledgement Form”. Employees working remote are expected to work in an environment that is free from distractions. Employees are also expected to follow all company policies at home, just as if you were in the office, taking special care to lock their computer during times it's not being used. The employee will work with their manager to establish a schedule for in and out of office work. Employees are expected to be able to be available to come into the office at any time during a normal shift, if requested by their manager. In addition, webcams are expected to be uncovered at all times during the working day. Webcams are expected to be used any time an employee is in a meeting. The employee will also need to have internet speed of at least 100Mbps of download speed and 10Mbpd of upload speed of dedicated internet bandwidth.
Key Responsibilities
Strategic Growth & Partnerships
Develop and execute business development strategies that drive new, engaged member growth in assigned community markets.
Identify, establish, and nurture high-value relationships with local employers, community leaders, and organizations aligned with Navigator Credit Union's mission.
Collaborate with the Business Development Manager and branch teams to activate business plans and ensure local market success.
Relationship Management
Lead regular engagement with key partners-providing updates, addressing needs, and demonstrating the value of the credit union relationship.
Serve as the primary liaison for partner organizations, fielding requests, coordinating activities, and representing Navigator Credit Union with professionalism and care.
Prepare and deliver strategic business reviews to SEG and community leaders, internal stakeholders, and the Navigator Credit Union management team.
SEG/Community Engagement & Outreach
Plan, promote, and execute financial education sessions, on-site events, and targeted campaigns that drive member acquisition and deepen partner engagement.
Collaborate with marketing and product teams to tailor outreach strategies for specific segments, especially non-members.
Represent Navigator Credit Union at events, industry conferences, and local business forums.
Leadership & Internal Collaboration
Communicate regularly with branches and internal teams-providing updates, sharing insights, and aligning on member experience goals (including NPS and loyalty).
Oversee community business development budget and assess ROI of partner programs and outreach efforts.
Operational Excellence
Ensure technology, promotional tools, and engagement materials are current and aligned with partner needs.
Leverage data to identify trends, uncover opportunities, and recommend strategic adjustments.
Stay informed on financial services trends, community developments, and competitor activity.
Qualifications & Experience
Bachelor's degree preferred (or equivalent experience).
5+ years of business, sales, or relationship management experience
Prior experience in financial services or business development strongly preferred.
Strong presentation, communication, and stakeholder engagement skills.
Proven ability to manage multiple initiatives, analyze results, and adapt strategies.
High integrity, self-motivated, and solutions-oriented mindset.
Tech-savvy with comfort in using CRM platforms, Microsoft Office, and digital tools.
Ability to travel locally and work occasional evenings/weekends as needed.
High school degree or GED required.
Why Join Navigator Credit Union's Team
Be part of a purpose-driven organization making a real difference in people's lives.
Competitive compensation and performance-based bonuses.
Comprehensive health and retirement benefits.
Professional development, growth opportunities, and a collaborative team culture.
A flexible, modern workplace where innovation and impact thrive.
INTERPERSONAL SKILLS
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Able to use database, spreadsheet and word processing software suites to record and maintain records, with customer contact as necessary via form correspondence. · Able to learn and retain knowledge in depth for all debit card and ATM adjustment function; to follow Credit Card and ATM network regulations and comply with FRB Regulation E to limit potential liability for the Credit Union. · Able to multi task in a fast paced environment. · Must be a self-starter that is service focused for both internal and external members. · Ability to work both individually and as part of a team. · Above average communication skills both verbal and written and proven ability to work effectively with members to solve issues and advise.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including computer terminal and keyboard, microfiche reader, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
$45k-74k yearly est. 5d ago
Mechanical Engineer 4
CDM Smith 4.8
Work from home job in Biloxi, MS
At CDM Smith, we're committed to connecting you with work that inspires and challenges you. Our employees collaborate on meaningful projects that enhance communities and make a lasting difference in the world. We deliver legendary service and smart solutions for environmental and infrastructure challenges, creating an unmatched experience for both our clients and our team. As a global engineering and construction firm, we partner with clients worldwide to develop innovative solutions that address today's needs and anticipate tomorrow's demands.
We're looking for a skilled Mechanical Engineer with expertise in HVAC and plumbing systems. This role offers the chance to advance your career while working on projects that create resilient, sustainable environments.
This position can be based out of any U.S. based office. We offer a hybrid work environment that allows our employees to balance time in the office with remote work from home.
As a valued member of our Infrastructure and Services Group you would contribute to CDM Smith's mission by:
- Designing and developing HVAC and plumbing systems, including master planning, feasibility studies, and mechanical systems such as co-generation. Incorporating sustainability principles, energy efficiency strategies, renewable energy solutions, and green building practices into projects ranging from basic to highly complex, ensuring compliance with client requirements.
- Reviewing draft designs for compliance with federal, state, and local regulations. Ensuring that firm policies and practices are followed on all designs.
- Performing site reviews and studies, as needed, to ensure designs are aligned with location specifications. Updating design requirements as necessary.
- Contributing to the firm's Technical Knowledge Management by developing white papers and technical design documentation of new or special case designs, studies, etc. Submitting technical papers and designs for publishing to technical journals.
- Attending industry conferences and symposia to enhance the firm's visibility and promote its products and services, collaborating closely with sales teams to maximize outreach and engagement.
- Providing technical guidance and mentorship to junior staff, fostering their professional growth within the discipline and the firm. Supervising project work as needed, ensuring quality and supporting skill development for future leadership roles.
- Performing other duties as required.
**Job Title:**
Mechanical Engineer 4
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree in Mechanical, Architectural or Chemical Engineering, or Engineering Technology or related discipline. Certification as an Engineer in Training (EIT) or passing the Fundamentals of Engineering (FE) exam in states where an EIT is not obtainable (within 18 months of hire or promotion or transfer).
- 5 years of related experience.
- Equivalent additional directly related experience will be considered in lieu of a degree.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Experience working in a multi-disciplinary environment on large and complex projects.
- Ability to mentor and guide junior engineers.
- Prior experience using Autodesk Revit to create detailed mechanical drawings.
- Knowledge of building codes, ASHRAE standards, and sustainable design practices.
- Experience in high-performance building design (energy, water, carbon reduction).
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Expert Knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices.
- Expert Knowledge of engineer principles of design.
- Expert Knowledge of Microsoft business software (excel, word, etc.).
- Excellent verbal and written communications skills.
- Expert knowledge of federal, state and local regulations.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$81,765
**Pay Range Maximum:**
$134,909
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$81.8k-134.9k yearly 56d ago
Healthcare Advocate - Mississippi
Unitedhealth Group 4.6
Work from home job in Biloxi, MS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Healthcare Advocate serves as a strategic partner to physicians, medical groups, IPAs, and hospitals, supporting accurate documentation and coding practices to ensure a complete and accurate health picture of members across government and regulated lines of business, including Medicare Advantage, Medicaid, and ACA. This role focuses on improving quality of care, closing gaps in care, and driving performance in Risk Adjustment and Quality programs through education, collaboration, and data-driven strategies.
If you are located in Mississippi, you will have the flexibility to work remotely* as you take on some tough challenges.
**Primary Responsibilities:**
+ Act as a trusted advisor and strategic partner to providers and medical groups, assisting in accurate documentation and coding to reflect members' true health status
+ Travel independently across the assigned territory (approximately 80% field-based, with occasional overnight travel) to engage providers in Optum tools and programs that enhance quality of care for Medicare Advantage members
+ Responsible for gaining participation and deployment of Prospective Programs achieving business goals and metrics
+ Utilize data analysis to identify and target providers who would benefit from coding, documentation, and quality training resources
+ Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and Hospitals
+ Develop and implement comprehensive, provider-specific plans to improve RAF performance, coding specificity, and gap closure
+ Manage end-to-end Risk Adjustment and Quality programs, including In-Office Assessment initiatives
+ Consult with provider groups on documentation and coding gaps; provide actionable feedback to improve compliance with CMS standards
+ Offer guidance on EMR/EHR system issues impacting documentation and coding accuracy
+ Collaborate with multidisciplinary teams to implement prospective programs as directed by leadership
+ Educate providers on Medicare quality programs and CMS-HCC Risk Adjustment methodology, emphasizing the importance of accurate chart documentation for proper reimbursement
+ Support providers in ensuring documentation aligns with ICD-10 and CPT II coding guidelines and national standards
+ Deliver ICD-10 HCC coding training and develop tools for providers and office staff
+ Provide measurable, actionable solutions to improve documentation and coding accuracy
+ Partner with physicians, coders, and facility staff on Risk Adjustment and Quality education efforts
+ Assist in chart collection and analysis as needed
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 2+ years of experience in a physician office, clinic, hospital, or similar medical setting
+ 2+ years of experience with ICD-10, HEDIS, and Stars programs
+ 1+ years of experience with EMR systems
+ Proficiency in MS Office (Excel, Word, PowerPoint) with ability to manipulate data, create documents, and deliver presentations
+ Solid communication skills with ability to engage multiple stakeholders and collaborate across teams
+ Self-driven, goal-oriented, and able to work independently while prioritizing tasks and meeting deadlines
+ Ability to travel up to 75% within designated market
+ Current driver's license and reliable personal transportation
**Preferred Qualifications:**
+ Bachelor's degree (preferably in healthcare or related field)
+ Certified Professional Coder (CPC/CPC-A) or equivalent certification
+ CRC certification
+ Nursing background (LPN, RN, NP)
+ 2+ years of clinic/hospital or managed care experience
+ Experience in Risk Adjustment, HEDIS/Stars, and gap closure initiatives
+ Project management experience
+ Experience in provider network management, physician contracting, healthcare consulting, Medicare Advantage sales, or pharmaceutical sales
+ Territory management experience
+ Advanced proficiency in MS Excel (pivot tables, advanced functions)
+ Knowledge of billing, claims submission, and coding software
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$28k-42k yearly est. 6d ago
Work From Home - Benefits Services Representative
Global Elite Group 4.3
Work from home job in Biloxi, MS
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of virtual sales.
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
$19k-26k yearly est. Auto-Apply 5d ago
LIfe Insurance Sales Agent
The Taylor Agency 3.7
Work from home job in Biloxi, MS
Insurance Sales Agent - Work from Home
Symmetry Financial Group - The Taylor Agency
Website: *********************
Learn more by watching two quick videos: *****************************************
We have a supportive and innovative company culture! No sales experience required, as we offer top-tier training.
We will help you obtain your licenses if you are not currently licensed.
We sell simplified issue life insurance to homeowners concerned about making their mortgage payments if something happens to them (death, disability, etc.). We also offer retirement income and savings strategies as well as debt consolidation plans. We work with clients that have requested information - no cold calling.
The agent will then call, qualify, and set up the appointments (virtually as needed) to meet with them over the phone or through zoom and help them apply for the insurance policy.
This is a 100% commission only (1099) - Uncapped income and bonuses.
Skills & Qualifications
The ideal candidate is self-motivated and can work from their home either, part-time or full-time, to protect families that have requested coverage information.
The Taylor Agency
is looking for a business partner who is committed to helping families achieve their goals. We are specifically looking for people who:
Are hard-working with integrity.
Have a growth mindset and are driven to exceed.
Are willing to read and work on personal development.
Are coachable and willing to do what it takes to be successful.
Compensation
We provide training, support, and mentorship. Warm leads are available-no cold calls. Online training, events, plus one-on-one mentorship is available. No experience is necessary. The average commission is around $450-$600 per application. Full-time underwriters write about 5 or more applications per week.
Part-Time agents make approximately $30,000-$60,000+ in the first year.
Full-Time agents make approximately $80,000-$190,000+ in the first year.
Agency owners (who have been working for a few years), who are consistently promoted every 2 to 3 months, generate a passive income of $200,000-$500,000+ a year.
Results vary based on attitude, effort, and skill.
Company Description
INNOVATION: We are a people and tech company developing a new model in a world of traditional insurance sales. With an ever-changing market and the proliferation of social media our business model is more lucrative than ever before.
FINANCIAL INDEPENDENCE: We are passionate about creating an entrepreneurial platform for both personal producers who desire an active six figure income and builders who want to create a passive income stream where the sky's the limit.
LEADERSHIP: Our mission is to serve our agents by providing access to warm leads and a simple, yet sophisticated selling system coupled with unparalleled support and leadership. We build leaders!
PRODUCT PORTFOLIO: Our carriers and their products are selected from the BEST in the industry and serve our primary markets of Mortgage Protection, Final Expense, Annuities, and Index Universal Life.
$47k-81k yearly est. 60d+ ago
Work From Home - Client Support Manager
Global Elite Group 4.3
Work from home job in Biloxi, MS
Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job.
Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members.
If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home.
Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader!
*All interviews will be conducted via Zoom video conferencing
$30k-43k yearly est. Auto-Apply 5d ago
Entry-Level Data Verification Representative (Remote)
Focusgrouppanel
Work from home job in Biloxi, MS
We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time
This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service reps or drivers.
Unleash your skillset within an accommodating role that can be managed from any location!
Are you searching for a new way to make money? Look no further - we are seeking individuals now who can work remotely from their own homes! Whether it's part-time or full-time, discover an opportunity that works best with your schedule.
You will find both full-time and part-time remote opportunities in a variety of career fields.
To secure a legitimate work from home data entry position, expertise in that field isn't an absolute must. Companies providing these jobs offer comprehensive training to the successful applicant so they can excel at their role!
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
JOB PAY
up to $250hr. (single session research studies)
up to $3,000 (multi-session research studies)
Applying on our website is necessary to ensure you receive important updates from us. Keep an eye out for emails with further instructions!
To get started, these are the essential elements you'll need!
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
We're eager to collaborate with you! Take the next step and reach out via email--apply now for a position today!
Take control of your work schedule with our flexible position that allows for remote or in-person participation. With no minimum hours, you can choose to tackle this role part time or full time from the comfort of home. Plus, gain exclusive access to complimentary samples from sponsors and partners as a reward for offering valuable feedback on their products!
Act now by clicking 'Apply' and launch into an exciting new work at home job today!
This position is open to anyone looking for short-term, work at home, part-time or full-time job.
Do you want to add an extra stream of income? Let us help! By participating in our paid market survey, people from all walks of life can earn some money.
No prior experience is needed and the hours are flexible-perfect for those looking for a part-time job they can do remotely. Roles include data entry clerk, customer service agent, nurse or medical assistant - just choose what suits your skills best and start earning!
$33k-38k yearly est. Auto-Apply 53d ago
100% Work From Home as an Insurance Agent- Manager in Training
Global Elite Empire Agency
Work from home job in Biloxi, MS
BREAK FREE OF A JOBSITE AND WORK FULLY REMOTE
BUILD AND LEAD YOUR OWN TEAM
NO PRIOR EXPERIENCE NECESSARY- YOU WILL BE FULLY TRAINED
Hey there! We're all about embracing the virtual work lifestyle, especially after seeing how it rocked during the last few years. We've ditched the old
9-5 grind and opened up to a world of flexibility, learning, and collaboration.
Position Overview:
Looking for a rock star to join our squad as a Remote Manager in
Training. You'll get to work from wherever you feel most productive, soak up wisdom
from pros across different time zones, and get mentored by our awesome leadership
team. Plus, there's serious potential for you to level up into a leadership role within the
company as we keep growing.
Key Responsibilities:
• Lead our remote client service crew to deliver top-notch support and keep our
clients happy.
• Use all the cool virtual tools out there to manage and support your team, no matter
where they're based.
• Soak up all that knowledge from our leadership squad, learning the ropes and picking
up invaluable skills.
• Help our customer service game level up by bringing in fresh ideas and making things
run smoother than ever.
• Keep it pro at all times, delivering A+ service and building solid relationships with our
clients.
Qualifications:
• Got some experience in management? Awesome! But if not, no worries, as long as
you're hungry to learn.
• Love chatting with people and making connections? Perfect - we need someone who
can lead and inspire a team.
• Totally cool with working remotely and thrive in a fast-paced, ever-changing
environment.
• Got big dreams of climbing the career ladder? Great - we're all about helping you get
there.
• Can handle whatever curve balls get thrown your way and still keep that positive vibe
going strong.
Benefits:
• Say goodbye to the old 9-5 and hello to a flexible work schedule that fits your life.
• Work from wherever - as long as you've got Wi-Fi, you're good to go.
• Get the lowdown from our leadership pros, no matter where they're based, and level
up your skills.
• Competitive performance-based pay structure and tons of opportunities for growth
and advancement within the company.
• Join a team that's all about shaking things up, pushing boundaries, and making a
difference!
$45k-80k yearly est. Auto-Apply 60d+ ago
Remote part time or full time sales
Superior Life
Work from home job in Biloxi, MS
Job DescriptionRemote part time or full time sales Immediate income plus ongoing, repeat, residual income that you OWN for life and beyond!The first year income potential for our reps is $50,000-$150,000+ and far more over time as the ongoing residuals build up! We even have some part time reps earning $50,000+ and several who started out part time who have now built up a $200,000+ in a few short years. Many of our full time reps who have business contacts earn $100,000+ in their first year.We're looking for independent sales reps and managers nationally as we only have 3% of the market so far and we're growing rapidly. And we only have 140,000+ businesses on our plans now out of 32 million businesses in the US. We need help and the opportunity for the right person is truly unlimited with us! What we offer our sales team:
Advanced commissions on a very unique high stick product line
No territories and no sales quotas
Virtual selling across the US
Robust training program
On-going training by top producers (weekly and monthly)
Personal coach for daily mentoring
On-going renewal and residual income from high stick product for LIFE!
Bonuses and incentives
All-expense paid reward trips
Intrigued? Get back to us and a member of our executive team will reach out to schedule an initial Zoom interview to learn more about you and discuss details on this rare opportunity.
$33k-59k yearly est. 7d ago
Remote Customer Service Representative
Onemci
Work from home job in Biloxi, MS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to complete account management tasks
Recognize sales opportunity and apply sales skills to upgrade
Explain and position the products and processes with customers
Appropriately escalate customer dissatisfaction with managerial team
Ensure first call resolution through problems solving and effective call handling
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$22k-30k yearly est. Auto-Apply 60d+ ago
Life Insurance Agent / Work From Home
The Jernigan Agency
Work from home job in Biloxi, MS
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
Call on our lead prospects to set up appointments.
Help each client to review their options and apply for that coverage.
See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
Must be licensed in life products or willing to get licensed.
Must have a computer and phone to service the clients.
This is all online so internet connection is a must.
We provide all of the training.
We have warm leads available who have contacted us first. No COLD calling.
Must be a US citizen.
We provide:
Training
Mentorship
Lead system for getting in front of clients
If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!
$55k-84k yearly est. Auto-Apply 19d ago
Licensed Life Insurance Agent - Remote Position with Growth
Global Elite Texas 4.3
Work from home job in Biloxi, MS
Licensed Life Insurance Agents Only We are seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. What Provide:• 100% remote environment• No cold calling - we handle the marketing• A modern, tech-enhanced sales process• Strong income opportunities with immediate payouts• Leadership and team-building options
Qualifications:• Valid life insurance license• Strong work ethic and communication skills• Willingness to learn new systems
If you want more support and more opportunity, apply today.
*All interviews will be conducted via Zoom video conferencing We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.