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Escrow assistant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical escrow assistant skills. We ranked the top skills for escrow assistants based on the percentage of resumes they appeared on. For example, 28.2% of escrow assistant resumes contained customer service as a skill. Continue reading to find out what skills an escrow assistant needs to be successful in the workplace.

15 escrow assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how escrow assistants use customer service:
  • Provided support to Escrow/Retail Closing department by assisting with customer service and administrative duties related to escrow closings.
  • Provide excellent customer service and resolved issues in compliance with company guideline -Completed Bank configuring and disbursing funds.

2. HOA

HOA stands for "Home Owner's Association." This association is comprised of community members to ensure all community guidelines and codes are followed. These rules are often created by the association to give the community a uniform and clean look. Rules can include everything from placement of trash cans to lawn care maintenance, and members often join an HOA as soon as a home is purchased in a community with such an association.

Here's how escrow assistants use hoa:
  • Processed the files to prepare for closing by review of title, ordering any requested utilities, payoffs or HOA information.
  • Reviewed preliminary Title report, Earnest Money Agreements, payoffs, HOA, lien releases, rent and security deposit statements.

3. Loan Packages

Here's how escrow assistants use loan packages:
  • Copied loan packages and prepared estimated statements.
  • Notarized documents included for loan packages.

4. Title Commitments

Here's how escrow assistants use title commitments:
  • Reviewed title commitments and successfully gathered all information necessary to clear and close.
  • Supported Escrow officers preparing clearing title commitments ensuring balanced cases for disbursement.

5. Payoff Demands

Here's how escrow assistants use payoff demands:
  • Open title- prepare escrow instructions- prep all documents-order payoff demands- data entry- filing- agent/customer contact- assist escrow officer in all transactions.
  • Order payoff demands and subordination requirement.

6. Work Ethic

Here's how escrow assistants use work ethic:
  • Re-hired based on my results, knowledge, experience, and work ethic.
  • Deposited funds Notarized documents Maintained an organized work ethic while working under time constraints Strong understanding of accounting principles and procedures

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7. Title Insurance

Here's how escrow assistants use title insurance:
  • Team member of 4 which contributed to Branch Revenue in FY 2005/2006 of $1.4 million in title insurance premiums.
  • Order title insurance, and work with lenders, and title companies to address any closing or title issues.

8. Real Estate Transactions

Here's how escrow assistants use real estate transactions:
  • Coordinate the funding and disbursement of funds for time-sensitive residential real estate transactions, handling multiple transactions and parties simultaneously.
  • Assisted Escrow Officer in completing real estate transactions by determining and understanding real estate requirements/laws.

9. Settlement Statements

A settlement statement is a document that holds summaries of all the terms and conditions regarding a settlement. In the cases of a loan settlement statement, it fully discloses the terms of a loan and all details of the charges that a borrower needs to pay from a loan's interest.

Here's how escrow assistants use settlement statements:
  • Reviewed loan package for accuracy and completeness, processing settlement statements for Borrowers.
  • Followed state regulated and lender guidelines to complete and calculate Settlement Statements.

10. Wire Transfers

A wire transfer is an electronic bank transaction where funds are transferred from one person to another. The transfer can be within the same bank or from one bank to another. Wire transfer makes it possible to transfer money to anyone anywhere in the world and to also transfer money to multiple accounts seamlessly regardless of location.

Here's how escrow assistants use wire transfers:
  • Receipt and preparation of incoming/outbound wire transfers.
  • Handled all monetary transactions including wire transfers.

11. Notary

Here's how escrow assistants use notary:
  • Searched local websites/internet databases to effectively recruit closing agents and build a strong relationship with notary agents/attorneys.
  • Prepared closing packages, including HUD documentation and scheduled notary signing for residential sales and refinances.

12. HUD-1

Here's how escrow assistants use hud-1:
  • Assisted in calculating HUD-1's, organized and completed signings, filled all conditions to lender, submitted recording files.
  • Prepare a Hud-1 Settlement statement of all outstanding lender and title fees for the lender to approve prior to closing.

13. Escrow Transactions

Here's how escrow assistants use escrow transactions:
  • Prepare closing documents and assist in coordinating the complete disbursement and follow up of all escrow transactions and/or transaction specific requirements.
  • Closed commercial/residential escrow transactions by obtaining signatures of parties to the transactions.

14. Title Policies

Here's how escrow assistants use title policies:
  • Prepared title policies and reviewed recordings for accuracy.
  • Create fed-ex and UPS packages for disbursed checks, printed and shipped all corresponding information for related title policies.

15. Escrow Accounts

Here's how escrow assistants use escrow accounts:
  • Established new escrow accounts and processed escrow documents in accordance with established policies and procedures.
  • Reviewed loans to determine eligibility for waiving escrow accounts and/or private mortgage insurance.
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List of escrow assistant skills to add to your resume

Escrow assistant skills

The most important skills for an escrow assistant resume and required skills for an escrow assistant to have include:

  • Customer Service
  • HOA
  • Loan Packages
  • Title Commitments
  • Payoff Demands
  • Work Ethic
  • Title Insurance
  • Real Estate Transactions
  • Settlement Statements
  • Wire Transfers
  • Notary
  • HUD-1
  • Escrow Transactions
  • Title Policies
  • Escrow Accounts
  • Front Desk
  • Loan Docs
  • Financial Institutions
  • Tax Certificates
  • Title Issues
  • Open Orders
  • Escrow Process
  • Escrow Closings
  • REO
  • Ramquest
  • Disburse Funds
  • Title Reports
  • Order Payoffs
  • Payoff Statements
  • Scheduling Appointments
  • Office Equipment
  • Title Orders
  • Bank Deposits
  • Property Taxes
  • Title Searches
  • Mortgage Brokers
  • Real Estate Contracts
  • FedEx
  • Softpro
  • CPL
  • Legal Descriptions
  • Title Defects
  • Refinance Transactions
  • Phone Lines
  • Warranty Deeds

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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