What does an escrow assistant do?
An escrow assistant is responsible for providing administrative services to real estate businesses, assisting the agents on coordinating with clients, and processing their documents. Escrow assistants review proposals and usually talk with clients for the service terms and disclosures. They also handle payment transfers, update client records on the database, and respond to the client's inquiries for related service alternatives. An escrow assistant must have excellent communication skills, both written and oral, especially on maintaining an organized record of transactions and storing sales documents.
Escrow assistant responsibilities
Here are examples of responsibilities from real escrow assistant resumes:
- Create content for PowerPoint presentations used in online, interactive coaching lessons.
- Function as a part-time independent contractor for 3 years performing loan signing for lenders, escrow or title companies.
- Review and forward medical documents pertaining to veterans to ensure that critical issues are addressed in a timely manner.
- Examine hundreds of documents such as memos, letters, e-mails, PowerPoint presentations, spreadsheets and other e-documents.
- Work on a large FTC anti-trust investigation, multiple DOJ investigations and a law suit involving a large oil company.
- Prepare outgoing loan documents sets by creating estimate HUD-1 and escrow instructions and amendments -Package loan documents and open sales transactions.
- Operate various document reviewing software applications including Ringtail and Stroz.
- Ensure completion of residential notes for Medicaid billing in timely manner
- Conduct electronic review of documents for privilege and confidentiality using Ringtail software.
- Prepare closing packages, including HUD documentation and schedule notary signing for residential sales and refinances.
- Search local websites/internet databases to effectively recruit closing agents and build a strong relationship with notary agents/attorneys.
- Evaluate documents receive for environmental litigation, recommend use and classification of information, and prioritize documents with a negative connotation.
- Prepare final RESPA's base on lenders and sellers figures for disbursement.
- Prepare RESPA statements, review recording documents, close loans with efficiency and professionalism.
- Function as the liaison between the buyer and seller in both conventional and FHA home loans.
Escrow assistant skills and personality traits
We calculated that 28% of Escrow Assistants are proficient in Customer Service, HOA, and Loan Packages.
We break down the percentage of Escrow Assistants that have these skills listed on their resume here:
- Customer Service, 28%
Provided support to Escrow/Retail Closing department by assisting with customer service and administrative duties related to escrow closings.
- HOA, 9%
Processed the files to prepare for closing by review of title, ordering any requested utilities, payoffs or HOA information.
- Loan Packages, 7%
Copied loan packages and prepared estimated statements.
- Title Commitments, 5%
Reviewed title commitments and successfully gathered all information necessary to clear and close.
- Payoff Demands, 5%
Open title- prepare escrow instructions- prep all documents-order payoff demands- data entry- filing- agent/customer contact- assist escrow officer in all transactions.
- Work Ethic, 4%
Re-hired based on my results, knowledge, experience, and work ethic.
Common skills that an escrow assistant uses to do their job include "customer service," "hoa," and "loan packages." You can find details on the most important escrow assistant responsibilities below.
Detail oriented. To carry out their duties, the most important skill for an escrow assistant to have is detail oriented. Their role and responsibilities require that "information on an application affects the potential profitability of a loan, so loan officers must pay attention to details." Escrow assistants often use detail oriented in their day-to-day job, as shown by this real resume: "detail oriented functions includedintensive customer contact and correspondence with agents, lenders and clients processing escrow closings. "
Interpersonal skills. Another essential skill to perform escrow assistant duties is interpersonal skills. Escrow assistants responsibilities require that "loan officers must be able to guide customers through the application process and answer their questions." Escrow assistants also use interpersonal skills in their role according to a real resume snippet: "received recognition for excellence in interpersonal communications, teamwork, customer service, and reliability and flexibility. "
The three companies that hire the most escrow assistants are:
- D.R. Horton27 escrow assistants jobs
- Realogy
26 escrow assistants jobs
- First American Financial23 escrow assistants jobs
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Compare different escrow assistants
Escrow assistant vs. Stuffer
Warehouse Stockers are responsible for managing product movement and organization in warehouses. Their duties include undertaking merchandise loading and unloading, track products using inventory software, pack boxes, handpick merchandise from shelves, and place delivery orders. They are responsible for stocking shelves, processing overstocks, and ensuring correct barcode and price tag placements. Warehouse Stockers also engage in counting inventory, liaising with vendors on damaged or missing products as well as maintain clear warehouse condition.
There are some key differences in the responsibilities of each position. For example, escrow assistant responsibilities require skills like "customer service," "strong customer service," "hoa," and "loan packages." Meanwhile a typical stuffer has skills in areas such as "cushions," "ran," "assembly line environment," and "collating." This difference in skills reveals the differences in what each career does.
Stuffers tend to reach similar levels of education than escrow assistants. In fact, stuffers are 1.9% less likely to graduate with a Master's Degree and 0.6% less likely to have a Doctoral Degree.Escrow assistant vs. Sealer
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that escrow assistant responsibilities requires skills like "customer service," "strong customer service," "hoa," and "loan packages." But a sealer might use other skills in their typical duties, such as, "ladders," "dexterity," "fuel cells," and "fod."
Average education levels between the two professions vary. Sealers tend to reach similar levels of education than escrow assistants. In fact, they're 1.8% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.Escrow assistant vs. Stenographer
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from escrow assistant resumes include skills like "customer service," "strong customer service," "hoa," and "loan packages," whereas a stenographer is more likely to list skills in "dictation," "payroll functions," "proofread," and "word processing. "
Stenographers typically earn similar educational levels compared to escrow assistants. Specifically, they're 1.9% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Escrow assistant vs. Warehouse stocker
Types of escrow assistant
Updated January 8, 2025
