ESL Federal Credit Union jobs - 214 jobs

Hours: 40 Schedule: This position is remote eligible for up to 40% of the time. Hours are typically Monday - Friday 8:00am - 5:00pm with occasional evening events. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Starting Salary: $143,000 Pay Range: $126,595 - $159,596 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: This is a new position charged to develop and lead the strategic execution of ESL's Financial Wellness strategy by identifying market opportunities, risks, and trends. The manager will build then oversee a team responsible for driving design and delivery of digital and person assisted solutions that measurably improve financial health and empowerment for ESL's members. This role manages a team that ensures integration of financial wellness across ESL teams and functions to impact processes, products, and experiences for over 433,000 external members and 1,000 internal employees. Accountabilities: Build and lead a Financial Wellness Innovation Team to develop and deliver solutions that improve member financial health * Develop and manage ESL's Financial Wellness Framework * Build and then lead a focused, agile, small team dedicated to financial wellness innovation. * Ensure the development and implementation of a continually prioritized backlog and roadmap of solutions that drive Financial Health for ESL stakeholders * Oversee the design and implementation of digital and person-assisted solutions * Ensure solutions are data-informed and aligned with member needs Collaborate across ESL to embed financial wellness into business processes and member experiences * Partner with internal teams to align financial wellness goals with business strategies. * Facilitate cross-functional collaboration to embed financial wellness into customer journeys. * Lead initiatives that translate member insights into actionable improvements. * Integrate Financial wellness into ESL's service delivery and product design Manage escalations and feedback loops to continuously improve financial wellness solutions * Monitor member feedback and service escalations related to financial wellness. * Implement improvements based on data and feedback. * Manage community requests for financial education and guidance (e.g. workshop or partnership requests) and direct as appropriate to internal or external resources for follow up. Support strategic planning and reporting for financial wellness initiatives * Contribute to strategic planning and performance reporting. * Ensure alignment with ESL's purpose and member impact goals. Qualifications: * Bachelor's degree or 4 years of equivalent directly related experience * In addition, a minimum of 10 years of business or non-profit experience, with a minimum of 5 years of experience in financial wellness or related disciplines (financial services, financial advising, credit counseling) * Minimum of 3 years of experience managing direct reports * Minimum of 5 years of program or product management experience with demonstrated ability to manage cross functional teams * Demonstrated experience in building and implementing partnerships * Ability to motivate, manage and lead people * Superior analytical skills, research capabilities and attention to detail * Superior critical thinking skills. Ability to build structure and processes around new ideas * Exceptional communications skills * Proven ability to independently manage complex activities * Demonstrated ability to work directly with the highest levels of management, drive consensus and strategic decision making * Demonstrated interpersonal, and team building skills, especially in cross-functional teams; ability to collaborate with team members and leaders throughout the company * Highly effective communications skills (written and verbal) * PC proficient (Excel, Power Point, Word) * Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: * Experience leading agile teams or innovation labs * Background in financial technology, behavioral economics, or human-centered design * Demonstrated project and process management skills using process improvement methodology and tools We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-JF1 #LI-Hybrid

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Control Testing Specialist is responsible for executing detailed risk-based compliance tests to assess the design and effectiveness of internal controls related to the Credit Union's mortgage, commercial and consumer lending products and services as well as pertinent regulations that affect day-to-day transactions of members. Education and/or Experience: * Associates degree required or a minimum of four years directly related experience required * Minimum three years experience in a compliance, audit, quality control or other risk management role with a focus on reviews, testing or general quality assurance tasks * Knowledge of Lending regulations is required * Attention to detail, strong written communication skills for documenting findings and the ability to work independently and work teams is required * Proficient in Microsoft suite applications. * General understanding of Compliance, Risk or Audit testing. Job Responsibilities: * Execute risk-based compliance testing for key lending and other regulations such as, but may not be limited to: Truth in Lending Act (TILA/RegZ), RESPA, Equal Credit Opportunity Act, HMDA, Flood, SAFE Act, Consumer Leasing, FDCPA, TRID, FCRA etc. * Perform detailed transactional testing of loan files from application to closing, member disclosures, billing statements & disputes, error resolution protocols, advertisements, Mortgage Loan Officer performance, call monitoring, etc. * Document test steps, evidence and results in formal workpapers to create a clear and auditable trail. * Identify control weaknesses and assist in documenting the underlining root cause as well as validation of corrective actions taken by the business lines. * Performs other duties as needed upon request by immediate supervisor. Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $28.00 - 33.50/hr. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CB1

NY Call Center Specialist Corning, NY Corning Credit Union is seeking Call Center Specialists to join our team in the Corning, NY market. Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve. Role Summary: As a Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs. Essential Job Duties Maintain appropriate knowledge of core systems and CCU's products and services Answer incoming calls and member questions in a prompt and professional manner Present and explain beneficial products to members and assist in meeting their vast financial needs Open new memberships, accounts, and services Assist members with requests for account research needs Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures Proactively educate members on the ease of doing business with CCU through our many electronic service channels Also assumes responsibility for other projects or duties as required or assigned Required Competencies Strong customer service and interpersonal skills with the ability to connect well with members via the telephone Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment Possesses exceptional verbal and written communication skills Exceptional attention to detail Strong problem-solving skills Confidence in promoting appropriate products and services Technical aptitude with experience using mobile banking and other apps or financial services Education Requirements A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered A high school diploma or GED is required Experience Requir ements Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate Communication Skills Requirements The ability to read and comprehend moderate to advanced instructions and correspondence The ability to write moderate to advanced correspondence within professional etiquette standards The ability to effectively present information in one-on-one and group situations Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role. Ability to work in a repetitive motion for a lengthy period of time Ability to work within a fast-paced call center environment Regular use of computer required Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range Compensation - The starting Call Center Specialist I base pay range is $19.00 - $23.50 per hour. Hiring rates are dependent on several factors, including years of related work experience, education, and geographic location. Corning Credit Union also offers an annual bonus plan as part of its comprehensive compensation package. Additionally, most roles have further levels providing added growth opportunities and earnings potential. Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. ADP Privacy Policy | ADP Legal Policy

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Digital Product Analyst Deposits and Onboarding supports and enhances digital deposit products and onboarding experiences across Teachers. This role is responsible for analyzing, improving, and supporting our deposit platforms, with a particular focus on the Digital Account Opening platform, ensuring seamless, compliant, and member-centric onboarding and deposit journeys. Education and/or Experience: * Bachelor's degree in Business, Computer Science, Information Systems, or a related field or a minimum of eight years directly related experience required * Minimum five years' experience in digital banking or product analysis required * Credit union, bank, or fintech with a focus on deposit products or onboarding platforms experience required * Strong understanding of Digital Account Opening (DAO) platforms, deposit operations, and related compliance requirements required * Techno-functional experience with both product analysis and system integration, particularly in core banking and digital channels * Proficiency in tools such as Jira, Confluence, or other Agile product/project management tools preferred * Intermediate knowledge of data analysis, reporting, and basic programming or scripting for troubleshooting and querying systems * Agile certification (e.g., CSPO) or experience working within Agile/Scrum frameworks preferred * Knowledge of key deposit functions such as KYC/identity verification, account funding (A2A), direct deposit setup, fraud prevention, and onboarding UX * Excellent communication, problem-solving, and collaboration skills across cross-functional teams. Job Responsibilities: * Supports the strategy, analysis, and continuous improvement of digital deposit and onboarding platforms * Collaborates with stakeholders to intake, prioritize, and document business requirements for deposit enhancements and new feature development * Analyze data and member feedback to identify opportunities to streamline onboarding and deposit workflows across digital and mobile channels * Monitors and troubleshoots issues across deposit-related systems; perform root cause analysis and work with cross-functional teams to implement lasting solutions. * Oversees compliance-related checks on scheduled jobs and ensure systems remain aligned with regulatory and operational standards * Documents standard operating procedures (SOPs), product requirements, and process flows to support ongoing maintenance and knowledge sharing * Provides timely updates and reports on the status of product initiatives, platform performance, and key KPIs to stakeholders and leadership * Partners with IT, vendors, and third-party platforms to ensure successful integrations, testing, and deployments of new DAO or deposit-related features * Conducts UAT and assists with change management, training, and rollout communications for new deposit functionalities * Stays up to date on industry trends, digital banking innovations, and evolving best practices related to account opening and deposit services * *Performs other duties as needed upon request by immediate supervisor. Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $82,500 - $99,250. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CG1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Investment Services Support Specialist supports investment advisors in servicing accounts and responding to customer requests. Education and/or Experience: * High School required * Bachelor's degree preferred * Minimum three years of investment services industry experience required * Intermediate CRM knowledge required * Notary Public preferred * Document Processing * Inquiry Research/Response * Order Processing * Tax Compliance Reporting * Trust Administration * Beneficiary Communications * Banking Software * Customer Relationship Management (CRM) software Job Responsibilities: * Processes sales and purchases of securities and other investment-related transactions * Maintains accurate records and prepares required documentation to ensure compliance with tax and investment-related reporting. * Reviews and interprets investment agreements and documents key decisions and rationale. * Responds to routine customer inquiries, schedules appointments, and delivers standard account documentation. * Maintains a sales and referral database and uses telemarketing and customer profiling to generate leads and additional business opportunities with existing and prospective clients * Coordinates referrals, sales appointments, and requests for information * Coordinates and attends special events, meetings, and seminars * Assists in preparation and review of marketing collateral by proofing for content, disclosures, and accuracy * Attends and leads investment meetings and branch huddles to provide coaching and support * Complies with SEC and FINRA requirements * Manages office supplies * Orders promotional items, display, and program marketing materials (via LPL MOD), ensuring they are up-to-date * Performs other duties as needed upon request by immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives. * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $23.00 - $26.50/hr. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

Hours: 40 Schedule: Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs. Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m. Pay: $31.11 per hr. Belong to something bigger At ESL, we have a greater purpose and so do you. It's more than a job, it's your unique journey. Your Journey Begins Here ESL is seeking for a Financial Service Representative at our Mt. Read office which supports the financial needs of this growing community. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community. The Mt. Read office has been identified as one of ESL's leading markets for wealth opportunities. In this role you will work closely with ESL's wealth management team to share best practices and foster career growth. ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. What You Bring With You: Qualifications: * Bachelor's Degree or 4 years of directly related experience. * In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience. * FINRA Securities Industry Essentials Exam required (may have been grandfathered in) * FINRA Series 6 or Series 6 top off license is required. * FINRA Series 63 license required (Series 66 will meet this requirement) * NY State Insurance License is preferred. If not licensed, achieve license within six months of hire. * High proficiency in building customer and peer relationships * Strong analytical, critical thinking, problem solving and decision making abilities * Excellent written and verbal communication skills * Effective time management skills * Proficient in the use of Microsoft Office applications * Demonstrates a high degree of flexibility in support of customer needs * Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients * Previous experience with processes and paperwork to ensure efficiencies within the financial services industry * Ability to build rapport with diverse member base within the community * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

The Summit Federal Credit Union in Rochester, NY is a member-owned financial institution established in 1941. With close to $1.5 billion in assets and over 90,000 members across 15 branches in Western, Central, and Finger Lakes regions, The Summit offers accounts, loans, mortgages, investment products, and digital banking. Its mission focuses on accessible, personalized financial support, community involvement, and inclusivity. The Summit Federal Credit Union is seeking a tech-oriented executive for Vice President of Information Technology. Reporting to the SVP of IT & Project Management, this hands-on role manages IT infrastructure, core systems, network administration, Symitar programming, enterprise apps, cloud environments, electronic communications, document and identity management. Duties include leading technical teams, ensuring secure/scalable operations, handling vendors, implementing security measures, and developing IT strategies and disaster recovery protocols. The VP will architect solutions, tackle technical issues, and act as a senior resource during major incidents. Responsibilities also cover Microsoft 365 admin, managing integrations, change management, automation, service improvement, and regulatory compliance. Information Security Responsibilities Collaborate with Information Security Governance on audits, risk mitigation, and incident response. Oversee and maintain security technologies (firewalls, IDS/IPS, endpoint protection, SIEM, MFA, vulnerability scans). Manage patching, system hardening, access controls, and vendor coordination. Supervise third-party providers for security monitoring and lead incident response when necessary. Other Responsibilities Keep abreast of tech trends and regulations. Serve on committees and special projects. Represent IT in meetings and build industry relationships. Support AI and machine learning initiatives in line with strategic goals. Attend board meetings and credit union events as needed. Qualifications and Skills Education & Experience Bachelor's degree in IT or related field required. 7-10 years in IT, including 5+ years in leadership roles. Strong expertise in network, server, application architecture, and troubleshooting. Experience in enterprise infrastructure, integration, security controls, vendor management, and contract negotiation. Financial services experience is preferred. Knowledge/Skills/Abilities Exceptional leadership, mentoring, and team-building abilities. Excellent communication and collaboration skills. Advanced knowledge of enterprise IT, Symitar/core banking systems, and integrations. Analytical, problem-solving, and decision-making proficiency. Skilled in Microsoft Office Suite and collaboration tools. Understanding of IT compliance and information security standards.

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs, which may require some overtime. Pay: $30.00 This position is for students currently enrolled as an undergraduate in their Junior/Senior year or pursuing their graduate degree in a related field. As an accounting intern within our accounting department, you will be based in Rochester, NY. The Accounting team is non-member facing and provides support across ESL and its subsidiaries. The accounting intern will work and network amongst other accounting & finance professionals at various levels of the organization. Specific duties will evolve around: * Developing an understanding of the Credit Union's business model and core functions. * Preparing balance sheet account reconciliations in accordance with Policies and Procedures. * Shadowing all roles within the accounting department on a rotational basis. * Analyzing and organizing raw data to identify trends and insights to share with management. * Other duties as assigned. Qualifications: * Currently an undergraduate student in your junior or senior year. * Accounting, Finance, or related Business major. * Expected to graduate between December 2026-May 2027. * Cumulative GPA is 3.25 or above. * Highly motivated and results oriented with a desire to exceed expectations. * Demonstrate intellectual curiosity and courage. * Strong critical thinking skills with the ability to develop solutions to modestly complex challenges. * Legal authorization to work in the US now and in the future without sponsorship. * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Business Continuity Program Manager reports to the First Vice President of Enterprise & Third-Party Risk Management and is responsible for developing, implementing, and maintaining FourLeaf's Business Continuity Management (BCM) Program. This role ensures the organization is prepared to respond to disruptive events ranging from natural disasters to cyber incidents in a way that minimizes operational, financial, and reputational impact. The ideal candidate will have a strong background in risk management, disaster recovery, and regulatory compliance, particularly within the banking or financial services sector. Core Contributions * Program Development & Governance * Develop, implement, and maintain the FourLeaf's enterprise-wide Business Continuity and Disaster Recovery Program, including policies, plans, procedures, and governance frameworks * Business Impact Analysis & Risk Assessment * Conduct Business Impact Analyses (BIAs) and risk assessments to identify critical business functions and interdependencies; update regularly to reflect organizational or environmental changes. * Plan Development & Maintenance * Partner with Business Leaders to develop and maintain business continuity and recovery plans; ensure documentation is current, actionable, and in compliance with regulatory expectations. * Testing & Exercises * Coordinate and conduct regular business continuity and disaster recovery exercises, including tabletop simulations and full-scale recovery tests with FourLeaf's technology CUSO while tracking all findings and overseeing remediation. * Audit, Examination, & Compliance Support * Ensure the BCM program aligns with regulatory requirements (e.g. NUCA, NYDFS, FFIEC, NIST, OCC, FDIC, ISO 22301). Support internal and external audits, regulatory examinations, and enterprise risk assessments related to business continuity and operational resilience. * Training & Awareness * Design and deliver business continuity training and awareness programs to enhance organizational resilience and response readiness. * Incident Crisis Management Support * In collaboration with risk management leadership, serve as the risk liaison during a crisis event with a business continuity impact to facilitate response, recovery efforts, in addition to ensuring communication timely between key stakeholders. * Third Party Risk Integration * Evaluate vendor business continuity plans as part of the third-party risk management process in partnership with Third- Party Risk Management and Information Security. * Reporting & Metrics * Provide regular updates and reporting on program maturity, risk posture, test results, and compliance status to senior leadership and risk committees. Assets You Will Bring * Bachelor's degree in Business Administration, Risk Management, or Information Security. * 5-7 years of experience in business continuity, disaster recovery, or operational risk management, preferably in a banking or financial services environment. * In-depth understanding of BCM frameworks, regulatory guidance (e.g., NIMS, FFIEC, ISO 22301), and risk management principles. * Experience working with GRC or BCM platforms (e.g. Fusion, Archer, MetricStream). * Experience with IT disaster recovery planning and coordination with Info Security & IT teams. * Strong analytical, critical thinking, time management and problem-solving skills. * Proven experience in program management, preferably in corporate or financial institution setting. * Strong knowledge in risk or business continuity frameworks, methodologies and tools. * Proficient in agile task management and program development. * Understanding of regulatory and compliance requirements. Including but not limited to NUCA, OCC, NIST, CFPB and NYDFS. * Professional certifications such as CBCP, MBCP (DRI), or ISO 22301 Lead Implementer preferred. * MS Office Suite with an expertise in Excel and PowerPoint, in addition to general operation of standard office equipment such as Office 365 etc. The estimated salary for this role is $94,570 to $113,484 annually. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.) What Sets Us Apart? In addition to our comprehensive benefits, we invest in employee connection and well-being through: * Competitive 401(k) * Tuition and fitness reimbursement programs * Flexible work options * Volunteer opportunities * Executive "Water Cooler Chats" * Clubs, sports, and social events * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: Leads, coaches and develops Contact Center representatives to help them best serve our members and deliver exceptional experiences. Responsible for the daily activity of Contact Center operations, including reinforcing policies and procedures Assists in effective staff training, evaluating staff performance, developing staff skills and competencies, interviewing candidates for employment, recommending hirings, salary actions, promotions, and appropriate disciplinary actions. Education and/or Experience: * Associate's degree or four years of directly related experience required * Minimum three years banking or related contact center experience, including one year in a senior or supervisory role required * Strong oral/written communication, interpersonal, analytical, multitasking, internet, and problem-solving skills and excellent telephone etiquette required * Knowledge of applicable laws/regulations, contact center policies, practices, protocols, systems and programs, and Microsoft Office products required Job Responsibilities: * Lead a team of Representatives to help them achieve their established sales, service and performance goals. Coach and performance manage as necessary. * Monitor interactions to assess staff performance against established sales, service and performance goals, evaluates results and reviews them with staff. Recommend/provide additional training/coaching as needed. * Ensure effective Contact Center coverage and service levels are maintained by monitoring call/chat/email volumes recommending staffing changes, and, as needed, recommending overtime. * Answer telephone calls/chats/emails received from members/potential members, ensure they are properly identified and, as appropriate, complete transactions and provide requested information. Cross sell by advising callers of other products and services that are available and will help the member. Perform system maintenance activities, such as (but not limited to) add/remove account restrictions, increase limits, set up/change passwords and user IDs, and unlock users according to established guidelines * Work collaboratively with the other leaders in the Contact Center to support all of the team members in the department with questions, concerns, and member-related issues. * Ensure that staff follow all required actions necessary to ensure members information is properly collected, verified, and documented to provide the best experience possible for our members. * Ensure that issues are appropriately addressed by researching and troubleshooting them. * Ensure that staff are informed of and adhere to all company policies, processes and procedures. Represent the Contact Center in various projects to provide insights to the operations and handling of inbound member questions. * Perform other duties as needed upon request Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $31.40-$38.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CB1

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. Pay: $17.75 This position is for students currently enrolled as an undergraduate in your sophomore or junior year This position is accountable for verifying and processing all consumer loans in accordance with established ESL loan policies, procedures, and guidelines in a manner to meet daily processing deadlines. This opportunity will allow you to: * Gain practical, hands-on learning experiences of all consumer lending products such as personal loans, auto loans and credit cards. * Learn all aspects of Indirect lending program and dealer relations. * Provide support to the Consumer Lending Underwriters, ESL's front line resources and program auto dealers. * Work in a fast paced, high volume environment preparing 50+ loan packets per day. * Support departmental project work for new Loan Origination System. * Provide support to the Consumer Lending Team by sorting mail, data entry and filing. * Rotating assignment in each of the departments areas of concentration: * Direct - working with consumers * Indirect - working with third parties Qualifications: * Currently enrolled as an undergraduate in your sophomore or junior year * Business major related preferred * Minimum 3.0 GPA preferred * Ability to work independently and in team setting * Excellent analytical, research, interpersonal and communication skills * Ability to handle sensitive and confidential information appropriately * Strong organizational, detail oriented and multi-tasking skills * PC proficient (Word, Excel) * Legal authorization to work in the US now and in the future without sponsorship * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Manager Corporate Communications is responsible for developing the Corporate Communications team and overseeing all day-to-day functions and responsibilities to ensure optimal team performance. This role is also responsible for building and delivering a comprehensive communications strategy that drives executive visibility, solicits employee feedback, and delivers clear, consistent, and impactful messaging designed to increase knowledge and awareness and drive organizational change. The Manager Corporate Communications will work directly with VP to streamline team processes and set future direction for the team. This role will serve as backup for Crisis Management and Response Planning. Core Contributions * Team Leadership * Lead and develop a high-performing corporate communications team aligning with current best practices. * Coach team for continuous improvement and success in an agile work environment. * Track daily priorities and tasks to best distribute resources and ensure deadlines are met. * Department Strategy * Set team direction, develop and manage corporate communication strategies and budgets. * Maintain Firstup relationship with Multimedia Specialist to continuously review and enhance Connections. * Establish key metrics and KPIs to drive success through Connections engagement. * Build communications request process and align requests around resources available. * Build process for master calendar of employee communications and engagement activities. * Evaluate effectiveness of communication campaigns, track engagement, and conduct analysis to identify challenges and opportunities for growth and increased impact. * Content Leadership & Development * Develop and lead all aspects of the creation of internal content. * Direct creative execution to ensure consistency in tone and messaging, targeting content when needed. * Advance strategic initiatives to enhance corporate communication efforts. * Review project resources and ensure proactive team engagement in meetings and through timely content creation. * Collaboration & Engagement * Work cross-functionally with all departments and business lines to support strategic priorities and projects. * Ensure messaging meets team standards and aligns business needs for all organizational messages. * Partner with executive team and leads for presentations, executive communications, and strategic messaging ensuring consistency and maintaining confidentiality on sensitive communications. * Coordinate with Marketing leaders to ensure internal communications and external member communications are aligned. * Develop means of receiving employee feedback and creating engagement opportunities for positive EX. * Work with VP and Crisis Specialist to increase awareness of daily incidents and tracking practices and serve as backup as needed on Crisis teams. Assets You Will Bring * Bachelor's Degree. Field of Study: Communications or related field. * 5+ years experience in communications or related area, with 3+ years of experience in management. * Experience with digital communications platforms and measurement. * Skills: Leadership, relationship management, project management, crisis management, organization, and strong verbal, writing, and editing skills. The estimated salary for this role is $94,570 to $113,484 annually.(FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.) What Sets Us Apart? In addition to our comprehensive benefits, we invest in employee connection and well-being through: * Competitive 401(k) * Tuition and fitness reimbursement programs * Flexible work options * Volunteer opportunities * Executive "Water Cooler Chats" * Clubs, sports, and social events * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

LOCATION: NYC or Melville or Morristown NJ SUMMARY: The Commercial Private Banker is a relationship-focused role responsible for building and managing a portfolio of commercial, corporate, and commercial real estate (CRE) clients. This role focuses on delivering a full range of banking solutions including commercial lending, deposit services, and treasury management, tailored to meet the unique financial needs of business clients across various industries. The ideal candidate will demonstrate a strong ability to build lasting client relationships, drive revenue growth, and collaborate effectively across internal teams to deliver an exceptional client experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Develop and manage a portfolio of business clients, including commercial, middle-market, and CRE borrowers / non-borrowers. Deliver customized deposit solutions and treasury management products to optimize client cash flow and liquidity. Proactively identify and pursue new business opportunities through networking, referrals and direct prospecting. Serve as the primary point of contact for assigned clients, offering high-touch service and strategic financial advice. Identify cross-sell opportunities and work closely with product partners (e.g., treasury management, merchant services, commercial card) to deliver comprehensive financial solutions. Collaborate with support, credit, underwriting, product specialists, and internal partners to provide seamless onboarding and servicing. Authorizes or rejects overdrafts in depository account within established authorities. Advises customers, where possible, concerning business management and financial matters and builds consistent and long-term financial advisory relationships with clients. Maintain deep knowledge of market trends, competitor offerings, and regulatory changes. Uphold the bank's risk management standards and ensure all activities comply with the policies and regulations. Prepares and delivers clear, effective and professional presentations. Keeps abreast of local and national economic, financial, political and legislative events and climates which could have an impact on the division's activities. Maintains professional and community relations to increase the bank's visibility and new business opportunities, and to further personal development. Supports Regional Market Executive in achieving budgeted controllable non-interest income and expense, as well as deposit and loan goals, based on department's annual budget plan. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree Business, Finance, Economics, or related field required EXPERIENCE 10+ Years of direct experience in commercial and/or private banking, preferably in client facing role required 10+ Years Proven track record of business development and portfolio management within the commercial segment ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: Assists with the operation of core and ancillary systems and troubleshoots problems as they arise. Works with Supervisor to install and test pertinent software releases for the core system and the data management systems, ensures effective database management, and coordinates disaster recovery activities. Education and/or Experience: * Bachelor's degree required, preferably I.T. related degree * Minimum of one year related experience preferred * Banking or CU experience preferred * Intermediate proficiency with Fiserv DNA, Oracle Relational Database Management System and experience with database queries using Structured Query Language (SQL) preferred * Knowledge of Batch Job Scheduler system and Document Management System preferred Job Responsibilities: * Assist with monitoring the daily core systems, incident and problem tracking, and reporting * Assist in routine system maintenance, including help perform core system updates and help ensure proper system processing (Systems include but are not limited to the core processing systems, document imaging system and ATM processor) * SQL will be used to generate system queries or modify existing queries based on business needs * Research problems as they arise and assist in implementing resolutions when necessary * Participate in disaster recovery testing * Participates in special projects and performs other duties as assigned * Keeps the Manager informed of activities, conditions and issues of department * Performs other duties as needed upon request from immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives. * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $25.00 - $30.50/hr. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., and Saturday 9:00 a.m. - 1:00 p.m. Must be flexible to meet current and future business needs. Pay: $17.75 This position is for students currently enrolled in an undergraduate program and with a minimum of one year of coursework completed by summer 2026. The Student Teller Internship is an opportunity for students interested in pursuing a career in banking and learning more about the industry. Students will learn the fundamentals of banking and gain exposure to career paths within the branch network. The position will allow you to: * Apply classroom knowledge in real world setting * Use problem solving skills * Gain basic financial literacy which can be applied to your personal finances * Learn basic banking principles including knowledge of loans and how loans work, proper cash handling techniques, how to identify counterfeit cash and checks, and the ability to balance a cash drawer * Assist members with processing financial transactions * Learn how to prospect customers for their banking needs * Create a positive member experience * Contribute to the overall operational success of a branch Accountabilities: This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives; internal and external satisfaction targets. Ensure operational proficiency by processing customer transactions effectively, efficiently and accurately * Complete daily transactions * Meet balance accuracy standards * Learn and follow all policies, procedures, and processes Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores. Adhere to member focus processes and expectations * Participate in coaching processes to improve proficiency in member focus behaviors * Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets. Qualifications: * Currently enrolled in an undergraduate program and with a minimum of one year of coursework completed by summer 2026 * Minimum 3.0 GPA preferred * Proficient in PC applications * Good verbal and written communications skills * People and team oriented * Prior customer service experience preferred * Maintains a high degree of flexibility in support of branch needs * Legal authorization to work in the US now and in the future without sponsorship * Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-JM1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary The Director, Consumer Lending directs the consumer loan department and is responsible for executing an independent, risk-based assurance review of assigned areas within consumer credit portfolio, including assessment of credit practices, effectiveness of policy implementation and risk governance. The Director contributes towards the continual review of the credit union's credit policy by conducting reviews of credit processes and products, performing monitoring of credit trends and credit changes in the assigned portfolios. Qualifications & Education * Bachelor's degree required or a minimum of eight years directly related experience in Consumer credit underwriting required * Minimum six years progressive credit underwriting experience required * Minimum three years leader/supervisory experience required * Proficient in DNA, credit report analysis, originating loans required * Microsoft Applications including, but not limited to, Excel, Word and Power Point Job Duties * Oversees the research, development, communication, and implementation of consumer lending policies. * Analyzes lending data to identify risks, trends, and areas for improvement. * Ensures lending volume and profit goals are met. * Responsible for the integrity and performance of all Consumer Lending Rules and Decisioning * Responsible for building and maintaining working relationships with line of business management and key associates within the risk management organization. * Conduct risk-based reviews covering consumer line(s) of business * Identify credit process weaknesses in the Consumer Loan department * Identify emerging trends and issues that will impact the day-to-day operation of the department * Identify gaps in credit policy and make recommendations on how to close these gaps * Working with regulators and internal and external auditors to provide assurance that Credit Review processes are sound * Build and maintain high trust relationships with senior credit risk management, senior lending associates, and regulators * Manage and monitor the consumer underwriters and admins to ensure the daily workloads are completed in a timely and efficient manner. * Acting as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders * Partner with the Director, Consumer Loans on all department and enterprise projects that impact the department. * Manage the Smart Decisioning Platform Business Configuration, Settings and Change Process * Performs other duties as needed upon request by immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers * The good faith range for this position is $138,700 - $173,400 annually. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CG1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Operations Procedure Specialist develops and updates policies, procedures, and documentation for Teachers retail operations. The Specialist ensures compliance with regulatory changes, collaborates with various teams, and improves operational efficiency while mitigating risk Education and/or Experience: * Bachelor's degree or a minimum eight years' directly related work experience required * Minimum three years experience researching, analyzing, writing and reviewing content required * Knowledge of branch and back office operations, policy and procedures, practices, protocols, systems, and financial compliance laws and regulations required * Proficient in Microsoft Office * Good knowledge of DNA core systems, Velocity, CRM Salesforce * Strong analytical skills, organized, problem-solving, planning, and ability to operate in a fast-paced environment * Strong oral and written communication skills at a professional business level * Solid PowerPoint presentation and public speaking skills * Excellent ability to listen, record, and prioritize * Experience in creating documentation for audiences with different levels of technical skill * Ability to work independently while supporting an overall team effort Job Responsibilities: * Creates, writes, edits, and updates operational procedures, technical guides, and resources for retail operations, contact centers, and back-office teams * Collaborate with managers and program teams to ensure all documentation meets quality, clarity, and industry standards * Creates user-friendly documentation, including charts, graphs, and tables to enhance clarity and understanding * Standardizes content across various platforms and updates KnowledgeBase with accurate procedures * Develops and implements solutions to streamline processes and address operational gaps * Communicates policy changes through presentations, workshops, and leader connects * Manages and maintains Risk Operations internal intranet page and ticket system * Supports the creation of educational resources and job aids for new and existing procedures * Assists with departmental projects and helps implement new procedures * Perform other duties as assigned by the supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $28.50-$34.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-MC1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Work Hours are Monday through Friday 8:15am to 5:00pm for this onsite position. Summary: Supervises the day-to-day process and operations involved with collections on overdue/delinquent accounts. Education and/or Experience: * H.S Diploma required, Associates degree preferred * Minimum three years collections experience required * Accounts Receivable, Bill Collections, Customer Service Metrics, Negotiation, Outbound Collections Calling, Skip Tracing, Compliance Audit, Compliance Monitoring, Credit and Collections Software experience required Job Responsibilities: * Reviews and develops policies and procedures and ensures compliance. * Initiates demand letters, outbound calls, and handles escalated calls * Monitors collections activities for quality * Ensures that production targets are achieved * Leverage collections knowledge and experience in support of ad-hoc projects * Provide continuous process improvement support * Provide opportunities for process improvement, identify and set-up process/system controls to support and sustain changes * Primary interface for other business partners such as audit, accounting, branches, Contact Center * Performs other duties as assigned Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $32.05 - $38.42 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

Hours: 40 Schedule: This position works remotely with access to the ESL Corporate Headquarters located in Rochester, NY. Expectation to hold in-person meetings with clients in corporate office or branch locations as needed. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Position pay is a $30,000 draw plus a tiered basis points incentive schedule to be discussed during interview. A transition pay package will be offered for an initial period of time. Purpose of Position: Accountable for development and maintenance of relationships outside of the credit union to increase mortgage volume. This position will take mortgage applications and assist members through the mortgage process. Works in conjunction with the Mortgage Team and third party stakeholders to ensure an expedient process. Accountabilities: Cultivate and develop relationships within the real estate community to increase volume of loan application within ESL policies and procedures * Promotes ESL within the community * Attend networking events * Engage in applicable community activities * Prospecting activities * Meet or exceed identified performance objectives in all related agreements * All activities to be consistent with credit union mission and purpose Accountable for delivering a superior customer experience to both the borrowers and their realtors through proficient understanding of product offering and industry practices enabling thorough and accurate residential real estate applications * Consults with applicants on various types of financing solutions * Proficient in understanding underwriting standards and compliance guidelines * Gathers applicable file documentation and completes required origination system entries * Accurate and timely updates in order to move the loan application through process * Ongoing communication through funding with focus on critical milestone dates * Consistently meets service level agreements Ensure internal customer satisfaction objectives are achieved through meeting operational standards and maintaining productive and positive relationships Participation of team activities, initiatives and other duties as assigned. * Provide leadership and guidance in mentoring staff across Mortgage Lending and the Front-Line on the overall sales and mortgage application process where applicable. Qualifications: * Bachelor's degree or 4 additional years of equivalent experience in mortgage lending/real estate/real estate secured lending. A combination of equivalent education and experience may be considered as a Mortgage Originator, or in lieu of the previous experience; successful completion of the Mortgage Sales Development program. * Minimum 2 years mortgage origination/sales experience with demonstrated success meeting monthly goals or successful completion of Mortgage Origination/Sales Development Program plus 1 year of origination experience. * Willingness and ability to develop trusting Realtor and Centers of Influence (COI) partnerships * Excellent communication and interpersonal skills * Strong external sales and networking skills * Detailed understanding of Government Sponsored Enterprise (GSE) requirements, Federal Housing Administration (FHA) and other real estate standards. * Successfully registered as a Mortgage Loan Originator through ESL * Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1 #LI-Hybrid