Esperanza Health Centers California jobs in Philadelphia, PA - 35 jobs

Job Description SUMMARY: The Custodial Specialist is responsible for maintaining the clean and orderly state of the buildings and grounds at all three Esperanza Health Center sites. The Custodial Specialist provides environmental services using cleaning equipment, machines, and supplies; performs cleaning, sanitation, and other custodial tasks, participates in seasonal maintenance projects such as snow removal and landscaping, and participates in emergency situations. The Custodial Specialist works evenings and weekends and travels from site to site as assigned. This position typically works scheduled hours between 5-9PM, totaling 15-20 hours per week. ESSENTIAL FUNCTIONS Environmental services Clean and sanitize restrooms/bathrooms using established practices and procedure. Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers; replace light bulbs and refill restroom dispensers. Assist with the setup of facilities for meetings, classrooms, conferences, events, etc. Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets. Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc. Wash walls and equipment; use ladders when required in work assignments. Lock and unlock assigned buildings: secure building when facilities are not in use checking for unlocked doors and windows, report any unauthorized occupants, turn off lights. Follow instructions regarding the use of chemicals and supplies. Use as directed. Move furniture, equipment, supplies and tools on an incidental basis. Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and mops. Washes dishes or utensils as required. Perform clean up and maintenance projects as requested. Maintain the cleanliness and general orderliness of the interior and exterior of all sites. 2. Seasonal Maintenance and Emergencies Projects that include, but are not limited to snow removal, landscaping and window washing. Providing custodial services at retreats, as requested Attend to emergencies when necessary. 3. Other duties Position may be cross-trained with on-site security at a later date. Attend safety meetings and other related meetings. Perform related duties as assigned. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS Knowledge of health care systems and related services. Ability to remain calm in a chaotic situation. Good oral communication skills. Able to work on a team. Able to share Christian faith with others. WORKING CONDITIONS Lifting up to 50 lbs. Operating heavy equipment. Bending, shoveling, twisting, climbing stairs and ladders. Using chemicals and cleaning supplies, etc.

🌟 Bring Healing & Hope to North Philly-Join Our Behavioral Health Team! 🌟 Are you a passionate, mission-driven mental health professional looking to make a lasting impact? At Esperanza Health Center, we're reimagining behavioral healthcare-integrating it into primary care and community life. As a Behavioral Health Associate, you'll collaborate with medical providers, counselors, and community health workers to deliver trauma-informed, culturally sensitive care to Philadelphia's underserved communities. If you're ready to serve with purpose and innovation, this is the place for you. Position Title: Behavioral Health Associate Location: Esperanza Health Center - Philadelphia, PA Employment Type: Full-Time Department: Behavioral Health Reports To: Behavioral Health Supervisor Who We Are Esperanza Health Center is a multicultural Christian ministry providing holistic, bilingual healthcare to the Latino and underserved communities of Philadelphia. We deliver high-quality, affordable care in Jesus' name to all who seek it-regardless of ability to pay. Position Summary Esperanza Health Center is seeking a Behavioral Health Associate (BHA) to join our integrated behavioral health team serving North Philadelphia. This is an excellent opportunity for recent graduates and early-career behavioral health professionals who are working toward independent licensure (LCSW or LPC) and are passionate about integrated, whole-person care. This position is grant-funded for an anticipated three-year period, pending final grant approval. Continued employment beyond the grant period is contingent upon funding availability and organizational needs. Behavioral Health Associates work closely with medical providers and licensed behavioral health clinicians to deliver trauma-informed, culturally responsive behavioral health interventions within the context of primary care visits. BHAs may also participate in individual and group counseling services connected to a Drexel University research partnership focused on improving access to behavioral health care through innovative, community-based models. Join a multidisciplinary, mission-driven team committed to reducing barriers to care and advancing emotional, physical, and spiritual well-being. Key Responsibilities Provide culturally sensitive, strengths-based, trauma-informed behavioral health services to a diverse patient population Meet with patients during medical visits to deliver brief, targeted behavioral health interventions Address concerns including depression, anxiety, grief, trauma, developmental concerns, and substance use Collaborate with patients and medical providers to develop effective treatment plans and goal-oriented interventions Create, plan, and facilitate individual and group interventions in innovative formats Participate as part of a multidisciplinary care team, including collaboration with community health workers as part of a research study Provide crisis intervention, safety planning, and crisis management as needed Document services and patient progress accurately in the Electronic Medical Record (EMR) Assist with referrals to higher levels of behavioral health care and connect patients to community resources Education & Qualifications Master's degree in Social Work, Counseling, Psychology, or Family Therapy Actively working toward LCSW or LPC licensure Experience providing services to individuals with behavioral health and substance use needs Knowledge of trauma-informed care and culturally competent practice Experience in integrated behavioral health or primary care settings preferred Strong interpersonal and communication skills; ability to work effectively under stress Intermediate computer skills, including EMR documentation Bilingual Spanish/English preferred, or willingness to participate in Spanish immersion training Mission & Values Alignment Demonstrated support for Esperanza Health Center's mission, vision, and Christian values Ability and willingness to share Christian faith and pray with patients when appropriate Works collaboratively and respectfully with staff across disciplines to support whole-person care Physical Requirements Ability to sit, walk, and climb stairs Ability to lift up to 10 pounds Ability to work extensively at a computer and read fine print on a screen Equal Employment Opportunity Esperanza Health Center is an equal employment organization. We do not discriminate on the basis of race, color, creed, age, sex, marital status, national origin, or physical or mental disability.

Join Esperanza Health Center as a Staff Accountant , a vital role within our Finance/Billing Department. This position offers an opportunity to contribute to our mission-driven organization by ensuring accurate financial recordkeeping, supporting audits, managing accounts, and enhancing internal processes. The role is full-time, exempt, and reports to the Chief Financial Officer. Position Summary: The Staff Accountant is responsible for general accounting, accounts receivable, accounts payable, monthly financial closings, and ensuring the accuracy and timeliness of accounting records and financial reports in compliance with generally accepted accounting principles (GAAP). A key member of the Finance and Payroll teams, the Staff Accountant collaborates with team members to achieve financial goals. This role plays an essential part in assisting the Senior Accountant in the timely preparation of monthly financial statements and maintaining the integrity of the general ledger. Key Responsibilities: 1. Financial Recordkeeping and Reporting: Prepare journal entries by compiling and analyzing relevant information. Reconcile cash postings with cash received in coordination with the Patient Accounts department. Maintain and reconcile the general ledger, including bank statements, petty cash, fixed assets, and depreciation schedules. Monitor accounts receivable, including donations, grants, and other income, and coordinate with program managers to ensure accurate expense coding. Ensure timely and accurate reporting of all financial activities and assist with monthly financial closing processes. 2. Audit and Compliance Support: Assist in preparation for year-end audits and interim financial reviews. Provide necessary documentation and support to auditors during annual audits. Stay updated on tax regulations and non-profit compliance, and assist with preparing necessary tax filings (e.g., 990 forms). 3. Ad hoc Payroll Support: Serve as the primary backup for payroll processing, ensuring accuracy and compliance with federal and state regulations. Assist with payroll-related reconciliations and maintain employee payroll records, including deductions and benefits. 4. Finance Department Management: Prepare bank deposits, review the accounts payable aging report, and reconcile accounts payable with the general ledger. Support the CFO in preparing the annual budget and monthly internal financial reports. Maintain fiscal controls, policies, and procedures to ensure funds are used for their intended purpose. Handle special projects and ad-hoc duties as required. 5. Internal Controls and Process Improvement: Support the development, implementation, and maintenance of internal control procedures. Identify areas for improvement in accounting processes and recommend solutions to enhance efficiency. Qualifications: Education: Bachelor's degree in Accounting, Finance, or a related field. Experience: 2-3 years of experience in accounting, preferably in a non-profit organization or similar environment. Technical Skills: Proficiency in accounting software (e.g., QuickBooks, Financial Edge) and Microsoft Excel. Knowledge of fund accounting, GAAP, and tax compliance requirements for non-profits. Attention to Detail: Strong organizational skills with exceptional attention to accuracy and detail. Communication: Excellent written and verbal communication skills, with the ability to collaborate with diverse teams. Ethics & Faith: High integrity, a commitment to confidentiality, and ethical conduct. Ability to share faith in Christ with others. Problem-solving: Strong analytical skills and ability to resolve complex financial issues. Time Management: Ability to prioritize tasks, meet deadlines, and manage time effectively in a fast-paced environment. Work Environment: The Staff Accountant will work in an office setting, with one day a week remote work options as per organizational policy. Compensation: Competitive salary commensurate with experience. Benefits package may include health insurance, retirement plans, paid time off, and other organizational perks.

ESPERANZA HEALTH CENTER

Dental Assistant - Part-Time / Per Diem (2-3 days per week) Esperanza Health Center - Philadelphia, PA Are you a skilled Dental Assistant looking to make a difference in the lives of patients while working in a supportive, Christ-centered environment? Esperanza Health Center is seeking a part-time per diem Dental Assistant to join our Dental Department, working 2-3 days per week . What You'll Do Assist dentists and hygienists with chair-side support and patient care. Prepare operatories, sterilize instruments, and maintain inventory. Take dental radiographs in accordance with state regulations. Provide administrative support such as scanning, patient calls, and chart management. Support patient education, engagement, and oral health promotion. Offer hope and comfort to patients through compassionate care and, when appropriate, prayer and scripture. What We're Looking For High school diploma or GED required ; completion of accredited dental assisting program preferred. Bilingual in English and Spanish required. Certified Dental Assistant preferred; DANB RHS exam required. Strong organizational, communication, and patient service skills. Ability to work collaboratively in a mission-driven, diverse team environment. Flexibility to cover occasional evening or Saturday shifts. Why Esperanza? Esperanza Health Center is a faith-based, Federally Qualified Health Center in Philadelphia committed to providing quality, affordable care to underserved communities. You'll be part of a team that integrates clinical excellence with compassion, cultural competence, and spiritual support. 👉 Schedule: 2-3 days per week (per diem), with occasional evening or Saturday coverage.👉 Location: Philadelphia, PA (travel to multiple EHC sites may be required).👉 Status: Per diem, not benefits-eligible . Apply today and join us in serving our community with excellence, compassion, and hope.

Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY : The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity. Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned. Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude. Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction. Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient. Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate. Accepts ownership of problems and offers prompt resolution with humble and sincere apology. Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs. Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account. Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account. Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates. Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms. Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance. Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment. Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note. Engages interpreters as needed to decrease patient barriers. 2. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website. Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date. Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account. Asks if visit is related to MVA or Worker's Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker's comp, MVA, and other visits per protocol. Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab. Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation. Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic. Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic. Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 3. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment. Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete. Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately. Utilizes “Clerical Assistant's Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options. Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things. Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls. Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA Does not attempt to answer clinical questions and does not give medical advice Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart. Sends Transition of Care documents following EHC procedures Makes specialist appointments for all “High Risk” referrals according to protocol. Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained. Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction. Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies. Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations. Write name, DOB and account number on documents sent to scanning. Adheres to walkie-talkie protocol. Follows sound principles of medical/legal documentation. Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift. Follows EHC guidelines for incident reporting and OSHA safety. Other duties as assigned by supervisor Education, knowledge, skills, and qualifications High school diploma or GED. At least one year of experience in customer service, with experience handling difficult customer issues. Skilled in using computer and related equipment; ability to type quickly and accurately Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details. Good oral and written communication skills. Must be fully bilingual in English and Spanish. Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions. Solid record of timeliness and reliability in a work setting. Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time. Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned. Requires the ability to climb stairs, walk, and move around a room. Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

🌟 Bring Healing & Hope to North Philly-Join Our Behavioral Health Team! 🌟 Are you a passionate, mission-driven mental health professional looking to make a lasting impact? At Esperanza Health Center , we're reimagining behavioral healthcare-integrating it into primary care and community life. As a Behavioral Health Associate , you'll collaborate with medical providers, counselors, and community health workers to deliver trauma-informed, culturally sensitive care to Philadelphia's underserved communities. If you're ready to serve with purpose and innovation, this is the place for you. Position Title: Behavioral Health Associate Location: Esperanza Health Center - Philadelphia, PA Employment Type: Full-Time Department: Behavioral Health Reports To: Behavioral Health Supervisor Who We Are Esperanza Health Center is a multicultural Christian ministry providing holistic, bilingual healthcare to the Latino and underserved communities of Philadelphia. We deliver high-quality, affordable care in Jesus' name to all who seek it-regardless of ability to pay. Position Summary Esperanza Health Center is seeking a Behavioral Health Associate (BHA) to join our integrated behavioral health team serving North Philadelphia. This is an excellent opportunity for recent graduates and early-career behavioral health professionals who are working toward independent licensure (LCSW or LPC) and are passionate about integrated, whole-person care. This position is grant-funded for an anticipated three-year period, pending final grant approval. Continued employment beyond the grant period is contingent upon funding availability and organizational needs. Behavioral Health Associates work closely with medical providers and licensed behavioral health clinicians to deliver trauma-informed, culturally responsive behavioral health interventions within the context of primary care visits. BHAs may also participate in individual and group counseling services connected to a Drexel University research partnership focused on improving access to behavioral health care through innovative, community-based models. Join a multidisciplinary, mission-driven team committed to reducing barriers to care and advancing emotional, physical, and spiritual well-being. Key Responsibilities Provide culturally sensitive, strengths-based, trauma-informed behavioral health services to a diverse patient population Meet with patients during medical visits to deliver brief, targeted behavioral health interventions Address concerns including depression, anxiety, grief, trauma, developmental concerns, and substance use Collaborate with patients and medical providers to develop effective treatment plans and goal-oriented interventions Create, plan, and facilitate individual and group interventions in innovative formats Participate as part of a multidisciplinary care team, including collaboration with community health workers as part of a research study Provide crisis intervention, safety planning, and crisis management as needed Document services and patient progress accurately in the Electronic Medical Record (EMR) Assist with referrals to higher levels of behavioral health care and connect patients to community resources Education & Qualifications Master's degree in Social Work, Counseling, Psychology, or Family Therapy Actively working toward LCSW or LPC licensure Experience providing services to individuals with behavioral health and substance use needs Knowledge of trauma-informed care and culturally competent practice Experience in integrated behavioral health or primary care settings preferred Strong interpersonal and communication skills; ability to work effectively under stress Intermediate computer skills, including EMR documentation Bilingual Spanish/English preferred, or willingness to participate in Spanish immersion training Mission & Values Alignment Demonstrated support for Esperanza Health Center's mission, vision, and Christian values Ability and willingness to share Christian faith and pray with patients when appropriate Works collaboratively and respectfully with staff across disciplines to support whole-person care Physical Requirements Ability to sit, walk, and climb stairs Ability to lift up to 10 pounds Ability to work extensively at a computer and read fine print on a screen Equal Employment Opportunity Esperanza Health Center is an equal employment organization. We do not discriminate on the basis of race, color, creed, age, sex, marital status, national origin, or physical or mental disability.

🩺 Practice Medicine with Purpose - Join Esperanza as a Family or Med/Peds Physician Are you a board-certified physician looking to provide excellent primary care in a faith-based, community health setting? Esperanza Health Center is seeking a Family Medicine or Med/Peds Physician to join our team in North Philadelphia. You'll care for a vibrant, predominantly Latino patient population while working alongside a collaborative team of clinicians committed to compassionate, Christ-centered healthcare. This is a rewarding opportunity to integrate your medical skills with spiritual service and make a lasting impact in an underserved community. Position Title: Family Medicine or Med/Peds Physician Department: Clinical Services Reports To: Medical Director Employment Type: Full-Time, Exempt Location: Esperanza Health Center - North Philadelphia Loan Repayment Eligibility: National Health Service Corps, Pennsylvania Loan Repayment Program, or Project MedSend Language Requirement: Spanish proficiency preferred; willingness to learn required Position Summary The Physician provides high-quality, Christ-centered primary care to patients of all ages in a community health setting. This includes managing acute and chronic medical conditions, collaborating with interdisciplinary care teams, mentoring students and mid-level providers, and supporting Esperanza's spiritual mission. Physicians must be committed to biblical ethics in medical practice and care delivery. Key Responsibilities ✅ Clinical Excellence & Workflow Arrive to shifts and meetings on time and prepared Complete clinical documentation within 24 hours of patient visits Maintain current licensure, DEA registration, and CME credits Manage patient panels and meet personal volume targets Respond promptly to urgent patient calls and messages 👩 ⚕️ Team-Based Care Lead and participate in team huddles Delegate responsibilities to medical assistants and support staff effectively Ensure timely follow-up for chronic conditions, abnormal labs, and no-shows Coordinate care for walk-ins and unscheduled patients Encourage efficiency and minimize patient wait times Model positive, respectful communication with all team members Chart and complete referrals in real time when possible 🩺 Clinical Judgment Deliver appropriate care based on established clinical guidelines Practice cost-effective, evidence-based medicine Perform and document procedures accurately and safely Maintain up-to-date problem and medication lists Follow up on all high-risk labs and referrals Avoid prescribing or referring for elective pregnancy terminations; follow a biblical ethic on reproductive health Holistic & Spiritual Care Screen for psychological and social needs and refer appropriately Provide spiritual care, including prayer, Scripture, and gospel-centered encouragement when welcomed by the patient Respect boundaries and avoid coercive spiritual conversations Serve all patients with humility, love, and self-control, regardless of faith background Interpersonal & Leadership Responsibilities Resolve conflicts directly and respectfully Maintain a positive presence and contribute to team morale Precept and mentor medical learners and support team members Provide supervision for NPs and PAs as needed Participate in daily staff devotions and contribute to Esperanza's spiritual culture Be actively involved in a Bible-teaching church Suggest and support continuous quality and process improvement Additional Requirements Use administrative time efficiently Collaborate on educational and promotional initiatives (optional) Assist with grant, fundraising, and outreach efforts (optional) Qualifications Board-certified in Family Medicine or Internal Medicine/Pediatrics Spanish proficiency or strong willingness to learn Experience working in underserved communities preferred Strong organizational, interpersonal, and communication skills Commitment to integrating Christian faith into patient care Must be eligible for and maintain necessary credentials for licensure and hospital privileges COVID-19 Vaccine Requirement All Esperanza Health Center employees, contractors, and volunteers working on-site are required to be fully vaccinated against COVID-19. Valid medical or religious exemption requests will be reviewed; start dates may be delayed pending compliance.

Medical Assistant/Phlebotomist: Part-Time -PM Seeking Certified Medical Assistants/Phlebotomists: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking qualified and committed Medical Assistants/Phlebotomists to join our team. If you are a Certified Medical Assistant who is searching for a new beginning with a Christ-centered, team-oriented organization, your search stops here! You were led to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community that we love to serve. SUMMARY : The Part-Time Medical Assistant/Phlebotomist performs a wide variety of roles in support of the clinicians and in the provision of safe and whole person care. The Medical Assistant/Phlebotomist prepares adults and children for exams and assists adult practitioners, pediatricians, obstetricians, gynecologists, and HIV care providers in caring for patients. The Medical Assistant/Phlebotomist addresses the needs of walk-in and call-in patients in the back desk and triage areas, performs phlebotomy, tends to orderliness and stocking of exam rooms, hubs and labs, assists supervisors with specific tasks, and nurtures the spiritual growth of team members and patients. Medical Assistants/Phlebotomists are assigned to the various roles above based on the needs of Esperanza Health Center and the skill set of the individual Medical Assistant/Phlebotomist. MAIN DUTIES (BUT NOT ALL) Responsible for performing phlebotomy services: a) Perform Venipuncture on adults and children: Correctly identify patient, verify demographic information, and verify insurance information. Make the patient feel comfortable by explaining all procedures professionally and respectfully. Prepare supplies and provide safe and efficient care. Perform venipuncture according to the procedure manual. b) Prepare Lab Specimens for Storage and Transport to Outside Lab: Label specimens correctly. Prepare serum and plasma specimens correctly. Identify and store specimens for room temperature, refrigerated, or frozen transport. Store specimens overnight or over weekends correctly. Interface with outside labs regarding STAT or urgent lab pick-ups. c) Manage Inventory and Organization of Lab Supplies: Complete weekly inventory of lab supplies; submit requisitions to Quest and LabCorp. Submit a request for any supplies not provided by Quest or LabCorp to the Supervisor. Manage lab supply inventory for all Quest and LabCorp supplies and ensure that expired supplies are returned to the outside labs and are not utilized. Perform routine maintenance and cleaning of the lab and lab equipment, including the refrigerator and freezer. Maintain lab and lab supplies in a neat and organized fashion. Pack Bio-Waste box and prepare it for pick-up every other week and communicate with Bio-Waste Disposal Company as needed. KNOWLEDGE, SKILLS, AND QUALIFICATIONS High school diploma or GED required. Phlebotomist diploma from an accredited school Must be fully bilingual in English and Spanish. Proficiency in basic math, including fractions, decimals, multiplication, and division. A solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions. Solid interpersonal skills, including handling of difficult people. Must communicate warmth and be able to put people at ease. Ability to remain calm in a chaotic situation. Ability to take initiative in communication, being clear and direct, to effectively communicate with other staff. Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details. Demonstrated record of timeliness and reliability in a work setting. Requires the ability to work with adults and children. Ability to share Christian faith with others and to provide spiritual encouragement and hope in Christ; ability and willingness to pray with others. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Empower Wellness, One Patient at a Time - Join Us as a Registered Dietitian! Are you passionate about using food and faith to transform lives? At Esperanza Health Center , we're seeking a bilingual Registered Dietitian who thrives in a collaborative, mission-driven environment. In this role, you'll provide individualized and group-based nutrition counseling, with a strong focus on diabetes care and education . You'll serve a diverse community, help patients meet sustainable health goals, and integrate faith-based support as part of our holistic care model. Position Title: Registered Dietitian (RD) Department: Clinical Services Reports To: Clinical Supervisor Employment Type: Full-Time, Exempt Location: Esperanza Health Center - Philadelphia, PA Position Summary The Registered Dietitian (RD) is responsible for providing nutrition counseling and education to patients with identified nutritional risk factors, especially those with obesity and diabetes . As a Diabetes Care and Education Specialist , the RD leads individual and group sessions, manages a patient panel, and collaborates with a multidisciplinary care team to promote wellness through a holistic, faith-integrated approach. Essential Responsibilities 1️⃣ Individual Counseling Conduct initial assessments and follow-ups using the EMR (Centricity) Set and document personalized, attainable nutrition goals Provide patients with goal summaries and relevant educational tools Collaborate with providers to create appropriate treatment plans Assess and refer patients for psychological, social, and spiritual needs Practice cost-effective, patient-centered care 2️⃣ Group Education Lead group nutrition education sessions with patients or community groups Create or adapt lesson plans and educational materials Clearly communicate your role and clinical goals during group sessions 3️⃣ Diabetes Care & Education Participate in "Diabetes Day" clinics, offering instruction on: Glucose monitoring (finger-stick & CGM) Insulin and GLP-1 injections Insulin titration protocols Coordinate monthly group medical visits Track and report diabetes metrics and productivity Collaborate with CHWs to enhance diabetic patient care 4️⃣ Community Health Engagement Promote healthy living at health fairs, cooking demos, and community classes Prepare and present culturally appropriate health materials 5️⃣ Prenatal & Breastfeeding Nutrition Partner with OB team to provide breastfeeding education Counsel prenatal and postpartum patients on maternal and infant nutrition 6️⃣ Team Communication & Professional Development Collaborate regularly with staff and medical supervisors Respond promptly to urgent patient or team needs Stay up to date with continuing education Proactively suggest and support practice improvements Knowledge, Skills & Competencies Bachelor's degree in Food & Nutrition or Dietetics from an accredited program Completion of approved internship and CDR registration (or within 6 months of hire) Eligibility for PA Licensure as a Licensed Dietitian-Nutritionist (LDN) Bilingual (Spanish/English) required Strong communication, organization, and interpersonal skills Intermediate computer skills and proficiency in Microsoft Office Ability to work independently and maintain confidentiality Passion for integrating Christian faith into patient care Working Conditions Frequent use of computers and electronic medical records Occasional lifting and moving up to 40 lbs; physical flexibility required Requires mobility within clinical and community settings

HIV Outreach Specialist: Esperanza Health Center, a primary health care clinic in Philadelphia committed to holistic, Christ-centered care, seeks a qualified and committed professional for a full-time (32 hours per week) HIV Outreach Specialist position. include ensuring patients remain in care, conducting follow-ups via phone calls, letters or home visits for missed appointments, and HIV testing and outreach in the community. The HIV Outreach Specialist must stay abreast of current trends in HIV-related research and services, especially in the health center's service area. Other duties include building awareness in the community about the HIV services provided by Esperanza; distributing and posting flyers throughout neighborhoods in Esperanza's service area; and establishing and maintaining relationships with agencies and programs that can refer their clients to Esperanza for care. The HIV Outreach Specialist will report to the HIV Program & Outreach Coordinator. Essential Duties and Responsibilities: Strong organization and computer skills; ability to maintain and keep accurate records of outreach activities and patient data using Excel spreadsheets, CAREWare and electronic medical records. Ability to build and establish strong relationships with other agencies and churches within the Philadelphia community that provides services to high-risk communities. Ability to work independently as well as being a part of a team. Manage case notes and proper documentation of all testing and patient encounters. Ability to integrate faith and provide Christ-centered spiritual encouragement to patients in the course of care. Bilingual in Spanish/English required. Education, Skills and Experience: High School diploma preferred. Previous experience conducting outreach and working with HIV/AIDS populations preferred. Knowledge of issues related to HIV, AIDS and other STIs and of community resources, churches and community organizations strongly preferred. Strong organizational skills and attention to details are essential for the position. Strong interpersonal skills, including ability to connect with patients with complex needs. Good oral communication skills.

Serve with Skill and Compassion - Become a Primary Care Provider at Esperanza Health Center Are you a mission-driven Nurse Practitioner passionate about whole-person care? Join Esperanza Health Center and provide high-quality, Christ-centered healthcare to underserved communities in North Philadelphia. In this full-time role, you'll work as part of a dynamic care team, offering compassionate clinical care, health education, and spiritual support-bringing hope and healing to every patient encounter. Care Team Nurse Practitioner DEPARTMENT: Medical SUPERVISOR: Site Medical Director POSITION: Care Team Nurse Practitioner STATUS: Exempt SUMMARY: The Care Team Nurse Practitioner (CTNP) cares for patients by performing specified visits and supporting the overall function within a care team. The CTNP supports the care team function by caring for patients through responding to medication refills, addressing lab results, completing forms, requesting prior authorizations, and other patient care needs between visits with their primary care provider (PCP). The CTNP cares for patients with acute complaints as identified by the Care Team Registered Nurses and/or who present as walk-ins to the clinic; patients with abnormal lab results who would benefit from an in-person or telehealth visit to explain results; and/or patients with other requests, such as medication refills or form requests, that are best addressed within the context of a visit. DUTIES AND RESPONSIBILITIES Essentials ● At work or staff meeting on time. Communicates with the Site Medical Director if more than 10 minutes late. ● Completes documentation of clinic visits within 24 hours of the patient visit. ● Checks and responds promptly to urgent care-related calls and messages. ● Maintains credentials including license, DEA, and continuing education. ● Demonstrates lifestyle consistent with biblical standards ● Takes ownership of and attains personal patient volume targets. Clinical Team Function ● Addresses refills according to EHC guidelines (within 2 business days, checking if patient has been seen in the past year, making sure appropriate monitoring of medication is up-to-date, etc) ● Completes forms according to EHC guidelines (within 5 working days, with appropriate medical diagnoses and supporting information, advising the need for an appointment if needed, etc.) ● Responds to triage messages and questions thoroughly and concisely, providing appropriate guidance and disposition, asking clarifying questions, when needed. Responds to “important” and “urgent” messages in a timely manner according to EHC policy. ● Responds to lab results with appropriate disposition, signing off on normal lab results, making plans for abnormal results (via back desk message, triage message, telehealth appointment, or flag to PCP), and communicating urgent results in a timely manner. ● Completes prior authorizations and DME forms thoroughly, by looking through the patients' charts and providing sufficient information for approval. Requests appointments when more information is needed. ● Works to accommodate walk-in and squeeze-in pts. Takes share of ownership of all EHC clinical activities, including directing management of unscheduled patient needs. Adjusts pace of seeing pts to clinical demand. ● Responds to Rapid Responses and Code Blues, playing an active role in the team's functioning during an emergency. ● Arrives at patient sessions on time in AM and PM, prepared with appropriate items. ● Uses AIDET in daily hub routine. ● Communicates well with support staff, giving them needed details and instructions, so that they know provider expectations. ● Teaches support staff in order to expand/improve their role (pt educational tasks, medication instructions, diabetes topics, etc. ● Empowers patients by encouraging them to be the primary agent in seeking wellness, encouraging them to make own appts and seek solutions to improve own health. ● Sets good boundaries with patients (plans visit agenda, defers issues to subsequent appts when necessary, polite and compassionate yet firm). ● Prescribes controlled medications according to established guidelines, utilizing appropriate accountability measures. ● Completes charting and referrals as sees each patient as much as possible. Does each day's “paperwork” on that day. ● Works efficiently to decrease patient waiting time and finishes AM and PM patient care sessions on time. ● Encouraging, positive, and constructive in interactions with team members. Gives feedback and contributes ideas to team. ● Is approachable and teachable, receiving constructive criticism well. ● Keeps work area neat and organized. ● Regularly reviews Gmail, documents, and flags. Clinical Skills ● Demonstrates appropriate clinical judgment in clinical assessment and treatment, following established clinical care guidelines. ● Demonstrates appropriate knowledge of specialty areas. ● Plans appropriate follow-up for chronic problems, abnormal tests, and no shows. ● Requests consultation with specialists when appropriate. ● Effectively communicates with and educates patients. ● Responds quickly to urgent/emergent needs. ● Communicates appropriately with outside health professionals. ● Maintains confidentiality regarding patient information. ● Addresses established EHC priority QA measures. ● Provides appropriate preventive care and utilizes Health Maintenance for documentation of care. ● Keeps chronic problems up to date on problem list. ● Keeps current medication list up to date, performing medication reconciliations with transitions of care. ● Practices cost-effective medicine with regard to tests and treatments recommended. ● Performs procedures with appropriate consent, documentation, skill, care, follow-up, and with minimal complications. ● Tracks all higher risk labs and referrals to assure proper follow-up ● Reports and completes adverse event form related to any errors or near misses, even if no harm comes to the patient. ● If any complications are experienced, communicates with and follows-up with patient, completes adverse event form and informs medical director and liability agency as appropriate. ● Practices according to biblical ethical worldview, ascribing sacred value to all human life from the time of conception. Accordingly, does not refer for or perform elective pregnancy terminations, and chooses family planning methods which minimize the possibility of fertilization and/or destruction of fertilized ovum. Spiritual and Holistic Care ● Assesses psychological needs of patients and makes referrals to counseling and psychiatry as appropriate. ● Assesses social needs of patients and refers to social services as appropriate. ● Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for pts, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit, motivated always by love. ● Avoids taking advantage of status and privilege as practitioner in the course of providing spiritual care. ● Serves all pts in a Christ-like manner, with respect, humility, love, and self-control. Interpersonal Relationships ● Communicates directly and in a timely fashion with co-workers to resolve conflict/disagreements. ● Avoids negative comments in hearing of others; refrains from discussing any information critical of anyone in the hearing of uninvolved persons. ● Expresses enthusiasm contributes to morale of other staff. Additional Responsibilities ● Effectively explains to patients his/her role as a nurse practitioner. ● Seeks supervision and input from collaborating or substitute physician appropriately. ● Operates within the training and licensing restrictions of a nurse practitioner. ● Seeks all appropriate co-signatures in a timely fashion. ● Uses administrative time effectively. ● Precepts visiting medical, nurse practitioner, and physician assistant students well, mentoring, encouraging, teaching, modeling. ● Participates in staff devotions daily. Leads devotions periodically. Contributes to spiritual life of staff. ● Accountable to and active in a Bible-teaching church congregation. ● Suggests improvements and works to help implement practice improvements. ● Assists with Esperanza promotional and fund-raising materials and events (optional)

🌿 Transform Lives Through Holistic Care - Join Our Behavioral Health Team! Are you a licensed mental health professional who's passionate about whole-person care? At Esperanza Health Center , we believe emotional and spiritual wellness are inseparable from physical health. As a Behavioral Health Consultant , you'll be part of a dynamic care team delivering compassionate, trauma-informed, and culturally responsive services to our North Philadelphia community. If you're ready to make a lasting impact-without the demands of on-call shifts or weekend work-this role is for you. Position Title: Behavioral Health Consultant Department: Behavioral Health Reports To: Behavioral Health Director Employment Type: Full-Time, Exempt Work Hours: 40 hours/week (Monday-Friday) Travel: Less than 10% Salary Range: $65,470.80-$75,291.42 for LCSW $83,300.00-$98,000.00 for Psy.D Who We Are Esperanza Health Center is a multicultural, Christian ministry providing high-quality, affordable, bilingual healthcare to the Latino and underserved communities of Philadelphia. We care for the whole person-body, mind, and spirit-regardless of ability to pay, in the name of Jesus. Position Summary At Esperanza, we recognize that behavioral health is key to overall wellness. Our Behavioral Health Consultants work in close collaboration with medical providers to address mental health needs in the context of primary care. This role involves delivering individual and group interventions, brief therapy, and crisis response, helping patients of all ages reach their health and life goals through accessible, holistic care. Key Responsibilities Deliver culturally sensitive, strengths-based, trauma-informed care Provide brief clinical interventions to patients during medical visits Address mental health concerns including depression, anxiety, trauma, grief, developmental needs, and substance use Collaborate with medical providers on treatment planning and shared care goals Develop and facilitate innovative group counseling formats Offer crisis management and safety planning Document services and outcomes in the Electronic Medical Record Refer patients to higher levels of care and connect them to community resources What We Offer Fixed Monday-Friday schedule (no on-call, no evenings, no weekends) A collaborative work culture focused on mission and growth Ongoing clinical development and CE opportunities Clinical work that is meaningful, community-rooted, and spiritually integrated Three full-day staff retreats annually Generous paid time off, including vacation, sick time, holidays, and a paid sabbatical after seven years Comprehensive benefits: medical, dental, retirement plan, long-term disability Tuition reimbursement after one year of service Eligibility for federal/state loan forgiveness programs You May Be a Great Fit If You: Are independently licensed in Pennsylvania as an LCSW, LPC, LMFT, or Psy.D Are bilingual in English and Spanish (or willing to participate in immersive language training) Are energized by a fast-paced, team-centered clinical environment Are committed to providing excellent care to underserved communities Desire to work in a faith-based healthcare ministry that integrates spiritual care into practice COVID-19 Vaccination Policy To protect the health of our patients and team, COVID-19 vaccination is required for all on-site workforce members (including employees, contractors, and volunteers). Exemptions for medical or religious reasons may be requested and are subject to review. Start dates may be delayed until full compliance is achieved.

SUMMARY: The Custodial Specialist is responsible for maintaining the clean and orderly state of the buildings and grounds at all three Esperanza Health Center sites. The Custodial Specialist provides environmental services using cleaning equipment, machines, and supplies; performs cleaning, sanitation, and other custodial tasks, participates in seasonal maintenance projects such as snow removal and landscaping, and participates in emergency situations. The Custodial Specialist works evenings and weekends and travels from site to site as assigned. This position typically works scheduled hours between 5-9PM, totaling 15-20 hours per week. ESSENTIAL FUNCTIONS Environmental services Clean and sanitize restrooms/bathrooms using established practices and procedure. Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers; replace light bulbs and refill restroom dispensers. Assist with the setup of facilities for meetings, classrooms, conferences, events, etc. Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets. Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc. Wash walls and equipment; use ladders when required in work assignments. Lock and unlock assigned buildings: secure building when facilities are not in use checking for unlocked doors and windows, report any unauthorized occupants, turn off lights. Follow instructions regarding the use of chemicals and supplies. Use as directed. Move furniture, equipment, supplies and tools on an incidental basis. Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and mops. Washes dishes or utensils as required. Perform clean up and maintenance projects as requested. Maintain the cleanliness and general orderliness of the interior and exterior of all sites. 2. Seasonal Maintenance and Emergencies Projects that include, but are not limited to snow removal, landscaping and window washing. Providing custodial services at retreats, as requested Attend to emergencies when necessary. 3. Other duties Position may be cross-trained with on-site security at a later date. Attend safety meetings and other related meetings. Perform related duties as assigned. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS Knowledge of health care systems and related services. Ability to remain calm in a chaotic situation. Good oral communication skills. Able to work on a team. Able to share Christian faith with others. WORKING CONDITIONS Lifting up to 50 lbs. Operating heavy equipment. Bending, shoveling, twisting, climbing stairs and ladders. Using chemicals and cleaning supplies, etc.

SUMMARY Help connect our North Philadelphia community with the resources it needs to thrive! The CORE Community Center at Esperanza Health Center (EHC) is a community resource, fitness center and event space in Kensington. As CORE Lead Coordinator, you'll oversee activities, develop and implement policies, build and foster genuine relationships, and supervise a part-time Events Coordinator. If you have a strong desire to serve in Kensington and have a background experience in social work, community engagement, community health, or similar, this job may be for you. ESSENTIAL FUNCTIONS ● Oversee activities in EHC's CORE building, including the use of the space by community partners, internal EHC teams and departments, individuals, and families. ● Develop and implement policies for The CORE, including policies around children and youth in the building, use of the space by community organizations, and codes of conduct for participants. ● Build and foster genuine relationships with children and families who often utilize the CORE, enforcing usage policies and best practices relating to behavior and language within the space while ensuring individuals feel heard and cared for. ● Act as the primary contact for members and individuals utilizing the CORE serving as a liaison for organizations and individuals who wish to receive a tour of the CORE building, learn about our programmatic offerings, or who are interested in utilizing the space. ● Registers all members, guests and visitors on recreation software using the appropriate rules and regulations, as well as greets and properly directs all users providing exceptional customer service. ● In collaboration with and providing oversight to the Events Coordinator, reviews and maintains the master schedule on recreation software for The CORE facilities. ● Oversees and collaborates with the Events Coordinator to ensure payment protocols are upheld for usage of the facility and processes payments, memberships, waivers, licenses and permits, reservations and rental requests. ● Assist with leading and implementing Community Health and Wellness department programming that takes place at The CORE, including the Hub4Health Resource Fair, Baby Goods Exchange, CORE Action Team, FamilyFit, and others. ● Develop and distribute marketing and recruitment materials for a variety of community programs happening at The CORE, and establish effective communication strategies, including social media and website updates, for disseminating CORE information to our community members and partners, in coordination with the Communications Coordinator ● Identify, build, and maintain mutually beneficial partnerships for disseminating information about CORE programming to accomplish EHC's goals, mission, and vision in cooperation with the CHW team. ● Alongside the CHW team and EHC work to address Social Drivers of Health in order to serve patients and community members. Develop an understanding of, and provide referrals for, community resources available to community members and participants. ● Assist CHW team with regular productivity reporting, data analysis, and grant reporting ● Problem-solve and provide feedback to the CHW team to assure quality programming, grant outcomes, and goal prioritization. ● Communicates directly, effectively, and in a timely fashion with the CHW team and community members, and partner organizations. ● Represent EHC and the CHW team in resource fairs, tabling opportunities, and community meetings, as needed. ● Coordinate and assist in planning for events such as community meetings, block parties, health fairs and local business fairs that may happen at The CORE or our adjacent properties. ● Foster a climate of collaboration, understanding, and teamwork both within the program team(s), department, and as it relates to EHC in general. ● Adheres to professional ethics and boundaries in the care of others ● Utilizes trauma-informed, compassionate practices when engaging, with children, individuals, families, and community partners using the CORE ● Other duties and projects, as assigned by supervisor EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES ● Bachelor's degree in Public Health, Health Education, Communications, Community Health, Community Development, Community Advocacy, Social Work, or related field. Two (2) or more years of professional experience in working with children, social work, programming, community organizing, or related experience may be considered. ● Bilingual in English/Spanish preferred. ● Demonstrated cultural humility, strong cross-cultural sensitivity and experiences, required. ● Demonstrated knowledge and understanding of Social Drivers of Health (SDOH) ● Experience with trauma and resiliency practices and protective factors, preferred ● Experience with family/kinship and youth programming, preferred ● Experience in program development, implementation, facilitation, and grant tracking/reporting, etc, required ● Experience in restorative practices to address conflict management/resolution among youth, preferred ● Built environment experience, a plus ● Demonstrated ability to work within a community setting with diverse populations ● Able to present ideas and opinions clearly and concisely, both written and orally. ● Demonstrated ability to take initiative with new projects and assignments. ● Supervisory or lead experience, including oversight of part-time or program staff, preferred ● Demonstrated organizational skills and ability to prioritize and handle multiple projects and programs at the same time ● Knowledge of community resources, churches and community organizations, especially those in North Philadelphia, preferred ● Competency in Google Suite, knowledge of database and data analysis. ● Ability to foster a spirit of humility, listening, and unity in response to criticism with the end goal of becoming better poised to serve the community. ● Demonstrable maturity and professionalism in the workplace. ● Able to integrate personal faith with work at EHC. WORKING CONDITIONS ● Will require the ability to work some evenings and weekends. ● Must be willing to work in a complex community ● Must have a valid driver's license and clean driving record (access to a vehicle preferred) ● Must be able to sit/stand at a desk for long periods of time. ● Must be able to read fine print on paper, computer, and databases. ● Must be able to lift 20 lbs. (assist with stacking chairs for community events, etc.), climb stairs, drive or travel to other EHC sites, and walk to and from parking lots. This position is supported by a two-year grant, with potential for continuation based on funding and program needs.

Job Description Join Esperanza Health Center as a Staff Accountant, a vital role within our Finance/Billing Department. This position offers an opportunity to contribute to our mission-driven organization by ensuring accurate financial recordkeeping, supporting audits, managing accounts, and enhancing internal processes. The role is full-time, exempt, and reports to the Chief Financial Officer. Position Summary: The Staff Accountant is responsible for general accounting, accounts receivable, accounts payable, monthly financial closings, and ensuring the accuracy and timeliness of accounting records and financial reports in compliance with generally accepted accounting principles (GAAP). A key member of the Finance and Payroll teams, the Staff Accountant collaborates with team members to achieve financial goals. This role plays an essential part in assisting the Senior Accountant in the timely preparation of monthly financial statements and maintaining the integrity of the general ledger. Key Responsibilities: 1. Financial Recordkeeping and Reporting: Prepare journal entries by compiling and analyzing relevant information. Reconcile cash postings with cash received in coordination with the Patient Accounts department. Maintain and reconcile the general ledger, including bank statements, petty cash, fixed assets, and depreciation schedules. Monitor accounts receivable, including donations, grants, and other income, and coordinate with program managers to ensure accurate expense coding. Ensure timely and accurate reporting of all financial activities and assist with monthly financial closing processes. 2. Audit and Compliance Support: Assist in preparation for year-end audits and interim financial reviews. Provide necessary documentation and support to auditors during annual audits. Stay updated on tax regulations and non-profit compliance, and assist with preparing necessary tax filings (e.g., 990 forms). 3. Ad hoc Payroll Support: Serve as the primary backup for payroll processing, ensuring accuracy and compliance with federal and state regulations. Assist with payroll-related reconciliations and maintain employee payroll records, including deductions and benefits. 4. Finance Department Management: Prepare bank deposits, review the accounts payable aging report, and reconcile accounts payable with the general ledger. Support the CFO in preparing the annual budget and monthly internal financial reports. Maintain fiscal controls, policies, and procedures to ensure funds are used for their intended purpose. Handle special projects and ad-hoc duties as required. 5. Internal Controls and Process Improvement: Support the development, implementation, and maintenance of internal control procedures. Identify areas for improvement in accounting processes and recommend solutions to enhance efficiency. Qualifications: Education: Bachelor's degree in Accounting, Finance, or a related field. Experience: 2-3 years of experience in accounting, preferably in a non-profit organization or similar environment. Technical Skills: Proficiency in accounting software (e.g., QuickBooks, Financial Edge) and Microsoft Excel. Knowledge of fund accounting, GAAP, and tax compliance requirements for non-profits. Attention to Detail: Strong organizational skills with exceptional attention to accuracy and detail. Communication: Excellent written and verbal communication skills, with the ability to collaborate with diverse teams. Ethics & Faith: High integrity, a commitment to confidentiality, and ethical conduct. Ability to share faith in Christ with others. Problem-solving: Strong analytical skills and ability to resolve complex financial issues. Time Management: Ability to prioritize tasks, meet deadlines, and manage time effectively in a fast-paced environment. Work Environment: The Staff Accountant will work in an office setting, with one day a week remote work options as per organizational policy. Compensation: Competitive salary commensurate with experience. Benefits package may include health insurance, retirement plans, paid time off, and other organizational perks.

Job Description???? Called to Care? Join Us as a Bilingual Certified Medical Assistant Are you a Certified Medical Assistant with a heart for service and a love for community? At Esperanza Health Center, we're looking for mission-minded CMAs who are fully bilingual in English and Spanish to join our Christ-centered healthcare team in North Philadelphia. If you're searching for a role where your clinical skills, compassion, and faith can make a difference every day, this could be the opportunity you've been called to. Come be part of a supportive team, a welcoming workplace, and a ministry that serves with purpose. Position Title: Certified Medical Assistant (CMA) Department: Clinical Services Reports To: Nurse Supervisor / Site Manager Employment Type: Full-Time Location: Esperanza Health Center - Philadelphia, PA Language Requirement: Fully bilingual in English and Spanish Position Summary The Certified Medical Assistant (CMA) plays a vital role in delivering safe, compassionate, and whole-person care to our patients. CMAs at Esperanza support clinicians across pediatrics, adult medicine, OB/GYN, and HIV care. Duties include preparing patients for exams, assisting during clinical visits, performing phlebotomy, managing back desk and triage areas, and nurturing spiritual care for both patients and teammates. CMAs may rotate responsibilities depending on clinic needs and personal skill set. Key Responsibilities Prepare adult and pediatric patients for exams Assist providers during patient visits Maintain exam rooms between visits and ensure cleanliness and stock Support back desk and triage operations Perform phlebotomy and assist with in-house lab functions Collaborate with nurses and clinicians to assess patient needs Organize and restock storage and clinical workspaces Share Christian faith and spiritual encouragement with patients when appropriate Qualifications High school diploma or GED required Completion of a Medical Assistant program from an accredited institution Minimum 6 months of experience in a hospital or primary care setting Must be fully bilingual in English and Spanish Proficient in basic math (fractions, decimals, multiplication, division) Able to handle confidential information with integrity Strong interpersonal skills, with the ability to put patients at ease Calm under pressure and organized under multiple priorities Reliable, punctual, and a strong communicator Comfortable working with both adults and children Willing and able to provide spiritual care and prayer with patients COVID-19 Vaccine Requirement Esperanza Health Center requires all on-site workforce members-including employees, contractors, and volunteers-to be fully vaccinated against COVID-19. Exemption requests may be considered for valid medical or religious reasons. Start dates will be delayed until full compliance is confirmed.

Empower Wellness, One Patient at a Time - Join Us as a Registered Dietitian! Are you passionate about using food and faith to transform lives? At Esperanza Health Center, we're seeking a bilingual Registered Dietitian who thrives in a collaborative, mission-driven environment. In this role, you'll provide individualized and group-based nutrition counseling, with a strong focus on diabetes care and education. You'll serve a diverse community, help patients meet sustainable health goals, and integrate faith-based support as part of our holistic care model. Position Title: Registered Dietitian (RD) Department: Clinical Services Reports To: Clinical Supervisor Employment Type: Full-Time, Exempt Location: Esperanza Health Center - Philadelphia, PA Position Summary The Registered Dietitian (RD) is responsible for providing nutrition counseling and education to patients with identified nutritional risk factors, especially those with obesity and diabetes. As a Diabetes Care and Education Specialist, the RD leads individual and group sessions, manages a patient panel, and collaborates with a multidisciplinary care team to promote wellness through a holistic, faith-integrated approach. Essential Responsibilities1️⃣ Individual Counseling Conduct initial assessments and follow-ups using the EMR (Centricity) Set and document personalized, attainable nutrition goals Provide patients with goal summaries and relevant educational tools Collaborate with providers to create appropriate treatment plans Assess and refer patients for psychological, social, and spiritual needs Practice cost-effective, patient-centered care 2️⃣ Group Education Lead group nutrition education sessions with patients or community groups Create or adapt lesson plans and educational materials Clearly communicate your role and clinical goals during group sessions 3️⃣ Diabetes Care & Education Participate in "Diabetes Day" clinics, offering instruction on: Glucose monitoring (finger-stick & CGM) Insulin and GLP-1 injections Insulin titration protocols Coordinate monthly group medical visits Track and report diabetes metrics and productivity Collaborate with CHWs to enhance diabetic patient care 4️⃣ Community Health Engagement Promote healthy living at health fairs, cooking demos, and community classes Prepare and present culturally appropriate health materials 5️⃣ Prenatal & Breastfeeding Nutrition Partner with OB team to provide breastfeeding education Counsel prenatal and postpartum patients on maternal and infant nutrition 6️⃣ Team Communication & Professional Development Collaborate regularly with staff and medical supervisors Respond promptly to urgent patient or team needs Stay up to date with continuing education Proactively suggest and support practice improvements Knowledge, Skills & Competencies Bachelor's degree in Food & Nutrition or Dietetics from an accredited program Completion of approved internship and CDR registration (or within 6 months of hire) Eligibility for PA Licensure as a Licensed Dietitian-Nutritionist (LDN) Bilingual (Spanish/English) required Strong communication, organization, and interpersonal skills Intermediate computer skills and proficiency in Microsoft Office Ability to work independently and maintain confidentiality Passion for integrating Christian faith into patient care Working Conditions Frequent use of computers and electronic medical records Occasional lifting and moving up to 40 lbs; physical flexibility required Requires mobility within clinical and community settings

ESPERANZA HEALTH CENTERPOSITION DESCRIPTION: Lifestyle Medicine Coordinator Department: Lifestyle Medicine Supervisor: Dr. Daniel Chen Status: Part-time, non-exempt (16 hours/week) Revised: 12/1/25 POSITION SUMMARY Esperanza Health Center is seeking a highly organized, creative, and energetic individual to join our multi-award-winning team as the Lifestyle Medicine Coordinator. This role supports the growth and expansion of our Lifestyle Medicine programs, grounded in the six pillars of Lifestyle Medicine and in the mission to advance health equity, wellness access, and Kingdom-centered holistic health. The Coordinator will provide program administration, participant support, data collection, kitchen and food coordination, and Spanish translation of program materials. This role requires flexibility, strong communication skills, and the ability to manage multiple tasks in a fast-paced, community-centered environment. A reliable vehicle is required for weekly grocery pick-ups, deliveries, and travel between all three EHC sites. ESSENTIAL FUNCTIONSProgram Administration & Documentation Manage participant intake processes, including collection of waivers, questionnaires, surveys, and consent forms. Support Lifestyle Medicine Assessments using standardized tools: ACLM Diet Screener Perceived Stress Scale Sleep Quality Index Assist with vital signs and laboratory measurement coordination (non-clinical; with clinical staff support where applicable). Maintain organized digital and physical records for program tracking and reporting. Participant Coordination & Communication Serve as primary liaison for Lifestyle Medicine participants, responding to questions, coordinating schedules, and providing follow-up communication. Support participant recruitment, welcome/onboarding, and continued engagement throughout the program. Coordinate with volunteers, students, Community Ambassadors (CAs), and Medical Assistants (MAs) to support program activities. Program Materials, Evaluation & Spanish Translation Develop and distribute program handouts, recipes, and educational materials. Translate slides, handouts, and recipes into Spanish to support bilingual program delivery. Assist with program evaluation through data entry, participant feedback collection, and outcome tracking. Kitchen & Food Management Oversee kitchen organization, including dishwashing, cleaning, inventory, and supply restocking. Manage food ingredients and supplies for weekly sessions, food demonstrations, and group visits. Coordinate weekly grocery pick-up, delivery, and storage from partners such as: Sharing Excess Get Fresh Daily Philly Foodworks Facilitate food access for non-SMA participants through partner vendor systems (e.g., Philly Foodworks credits). Logistics & Scheduling Coordinate program calendars, session schedules, volunteer assignments, and participant reminders. Ensure that all program spaces (kitchen and group areas) are organized, supplied, and prepared for sessions. QUALIFICATIONS Passion for holistic health, wellness, and lifestyle medicine principles. Strong organizational, administrative, and communication skills. Creative, energetic, and able to work independently and collaboratively. Reliable vehicle and valid driver's license (required for grocery pick-ups and inter-site travel). Proficiency in Microsoft Office and/or Google Workspace. Bilingual English/Spanish with strong translation skills (verbal and written). Preferred Experience in community health, public health, nutrition, health coaching, program coordination, or related setting. Familiarity with Lifestyle Medicine principles and assessments. Experience working with volunteers, students, or community-based programs. CORE COMPETENCIES Commitment to Esperanza's Christ-centered mission and values. Cultural humility and ability to work effectively with diverse communities. Strong interpersonal skills and a welcoming, participant-centered approach. Ability to manage multiple priorities with attention to detail. Creativity, initiative, and enthusiasm for expanding innovative wellness programs. WORKING CONDITIONS Ability to stand, lift, carry, and transport groceries and supplies (up to 25 lbs). Regular travel required between EHC sites and external food partners. Evening or weekend hours may be required occasionally for special events.