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European Wax Center jobs in Riverside, CA

- 112 jobs
  • Retail Sales Manager

    European Wax Center 4.1company rating

    European Wax Center job in Palm Springs, CA

    Are you a passionate leader who thrives in building great teams and looking to be a part of an organization that cares about your continued development? If you answered “YES”, keep reading! If you share our passion for consistently exceeding client expectations, like an environment that rewards great performance, and want to become an integral part of a top-performing team in the European Wax Center family, then we are looking for you! At European Wax Center, we are committed to the growth and development of our associates. We are building our team of Superstars to set new expectations for the national network and shine. We provide our managers with a structured roadmap to allow their strengths to excel. Our leadership team is expanding and is currently seeking a Store Manager who is friendly, well-spoken, detail-oriented, and conscientious, who will thrive in a fast-paced working environment to bring along on our journey. A successful leader within our company believes that great leaders work for their people. We take pride in caring about each other and provide a toolbox for success. The Store Manager anager drives the sales strategy by hiring, training, and coaching the team daily to deliver an exceptional experience to every guest. Benefits and Perks working with us: Hourly rate + monthly bonus incentives rewarding you for your hard work. Personalized paid training Personal and professional development, including individualized coaching. Paid time off Health, dental, vision, and chiropractic insurance 401K Complimentary services & product discount Referral Programs Long-term employment growth opportunities Responsibilities: Hire, train, and supervise employees like Guest Service Associates and Wax Specialists in customer service, sales, and quality of service. Meet sales goals by training, motivating, mentoring, and providing feedback to the team through daily coaching. Develop and foster an inspiring high-performance culture where people love to come to work. Build the business through effective scheduling. Proactively de-escalate any unsatisfied issues and train the team on opportunities. Assess business analytics and drive key performance metrics through action planning and leveraging team strengths. Complete administrative tasks such as payroll and inventory in a timely manner and ensure compliance with policies and procedures. Maintain outstanding cleanliness and visual merchandising standards. Additional management duties as needed. Qualifications: Ability to work 40+ hours a week, this is a full-time position. Management experience in a sale and/or the beauty industry is preferred. Strong organizational, task management, and delegation skills Demonstrated sales experience in a commission-based setting. Demonstrated problem solving skills with the ability to identify root causes and proposed solutions, Ability to drive results through others. Effective interpersonal and communication skills (written and verbal) Knowledge of Microsoft Office and experience with POS We can't wait to meet you and if you are ready to begin your leadership journey to help people feel confident and successful! Are you ready to apply? Supplemental pay Bonus pay Benefits Health insurance Dental insurance Vision insurance 401(k) matching Paid training Referral program Employee discount
    $41k-51k yearly est. 60d+ ago
  • Customer Service Representative

    Planet Fitness 4.1company rating

    San Bernardino, CA job

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSAAdvancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $16.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.5 hourly Auto-Apply 60d+ ago
  • Overnight Custodian

    Planet Fitness 4.1company rating

    San Bernardino, CA job

    The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Custodial experience is preferred. Punctuality and reliability is a must. Ability to work third shift is a must. Honesty and exceptional work ethic. Ability to solve problems independently. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual reaching with hands/fingers/arms during shift. Occasional climbing, balancing, kneeling and crouching during shift. Must be able to occasionally lift over 80 pounds. Will occasionally encounter toxic chemicals. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $25k-35k yearly est. Auto-Apply 60d+ ago
  • Fitness Trainer

    Planet Fitness 4.1company rating

    San Bernardino, CA job

    Job Title: Trainer Reports to: Club Manager Status: Full Time/Non-Supervisor/Non-Exempt Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely. Creating creative and unique ways to promote PE@PF class sign-ups. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take potential members on tours. Changing/updating member account information Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed. Help maintain the neatness/cleanliness of the club. Assist in cleanliness and appearance of club. Minimum Qualifications · Honesty and good work ethic· Strong communication and organizational skills· A passion for fitness and health· Punctuality and reliability are a must.· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.· Strong listener with the ability to empathize and problem solve.· Demonstrate diplomacy in all interactions while using appropriate behavior and language.· Completed fitness trainer certification. Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $17.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17 hourly Auto-Apply 60d+ ago
  • Facilities Maintenance

    Planet Fitness 4.1company rating

    San Bernardino, CA job

    Facilities Maintenance will be responsible for overseeing all gym maintenance for our facility. This includes general facility upkeep as well as fitness equipment maintenance. Conducting routine inspections of premises and equipment. Performing preventative maintenance. Handling basic repairs and maintenance. Diagnosing mechanical issues and correcting them. Repairing machines, equipment, or structures as necessary. Submit weekly reports/tickets Troubleshoot electrical issues using appropriate of testing devices. Install/replace damaged parts in a timely manner Keeping an open line of communication with the General Manager Apply paint to surfaces including canvas, walls, floors, doors, and cabinets. Practice self-supervision on jobs and ensure you complete each project in an efficient, timely manner Qualifications/Requirements Proven maintenance experience. High school diploma or general education degree (GED) Skilled in the use of hand and power tools. Ability to take apart machines, equipment, or devices to remove and replace defective parts. Ability to check blueprints, repair manuals, or parts catalogs as necessary. Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. Experience with precision measuring instruments or electronic testing devices. Experience performing routine maintenance. Strong organizational and follow up skills. Eye for detail. Professional presentation and attitude. Ability to maintain focus while working individually. Strong time management skills. Equipment Installation: Installs support equipment, machines, hoses, basic wiring, and lubrication fluids to meet requirements using industry best practices. Equipment Maintenance: Perform routine maintenance on equipment and determine when and what kind of maintenance is needed. Physical Demands Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pushing, pulling, lifting and reaching. Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-31k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Planet Fitness 4.1company rating

    Hesperia, CA job

    Benefits: Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Job Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Job Summary Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities · Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. · Operational consistency amongst all clubs within the region, including but not limited to: o Outstanding member experience o Planet Fitness and Baseline Fitness brand standards o Club cleanliness o Policy implementation o Weekly payroll approval o Front desk management o Facility maintenance and repair o Vendor and inventory · Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district. · Develop and train staff to build a bench for the Club Manager positions. · Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. · Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers · District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. · Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. · Handle all incoming email complaints and mystery shops from district location. District Manager Schedule · District manager schedules are approved by the Regional Manager monthly. · The expectation is that 70% of the District Managers time is spent in the clubs. · When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications · Honesty and good work ethic · High school diploma · Willingness to travel · At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once. · Strong customer service skills · Strong communication, organizational and leadership skills · Basic computer proficiency Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly vehicle reimbursement Monthly cell phone reimbursement Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $56k-94k yearly est. Auto-Apply 60d+ ago
  • Regional Manager

    Planet Fitness 4.1company rating

    Moreno Valley, CA job

    Benefits: Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Job Title: Regional Manager Reports to: VP of Operations Status: Full Time/ Supervisor/Exempt Job Summary Responsible for a specified geographic region of Planet Fitness locations including the overall top line revenue and bottom-line profitability of that region. Regional Managers will have between 10 and 40 PF locations per region. Regional Managers will have a 2-8 District Manager direct reports with up to 40 Club Managers reporting in-directly through the District Managers. Essential Duties and Responsibilities · Maintain outstanding and consistent customer experience throughout all Planet Fitness locations in the region. · Review and analysis of daily, weekly, and monthly club and regional level key performance indicators to identify club performance trends and outliers. · Effectively manage communication with all operations personnel within region including consistent communication with District and Club Managers.· Manage all budgets for region including sales, payroll, and expense budgets. · Identify any potential operational or financial deficiencies in each club in the region. In conjunction with the District Managers, develop an action plan that addresses these deficiencies, ensures proper implementation, and follow up. Report back on the success of action plan, make changes if necessary. · Responsible for annual sales budgets and KPI targets for District and Club Managers. (includes partnership with finance)· Manage vendor, landlord, and contractor relationships. (partnership with Matt/Bernie)· Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of District Managers within region.· Approve Club Manager monthly bonuses.· Ensure all operations, HR, and marketing processes and initiatives are fully executed at the club level. · Manage the opening of new and acquired locations within region including pre-sale, grand (re)opening, club remodel, or re-equip.· Responsible for all escalated member and employee issues. · Strategic Recruiting/bench building· Planning/backfilling for DM vacancy · Establishing/fostering relationships with PFHQ and another franchisees/Public image Regional Manager Work Schedule The Regional Managers job is to manage all aspects of the Planet Fitness business within the region. Depending on the region's geography and number of PF locations within a region, the amount of time a Regional Manager should be in the clubs will vary but the goal will be to visit clubs that either need extra attention or have the most volume the most frequently. Essential Behavior Requirements · Communication: arguably the most important job responsibility of the Regional Manager. District and Club Managers rely on the Regional Manager to keep them informed on companywide updates, franchise group initiatives and day-to-day operation updates. Furthermore, the ownership group relies on the Regional Manager as their insight into the club operations.· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Minimum Qualifications · Honesty and good work ethic· High school diploma· Willingness to travel· At least 2-3 years of multi-unit experience overseeing a minimum of ten locations at once.· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Physical Demands · Standing and walking at least 50% of the time· Talking in person or on the phone at least 50% of the time· Must be able to lift to 50 lbs. less than 10% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly Vehicle Allowance Monthly Cell Phone Allowance Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $85,000.00 per year JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $85k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Planet Fitness 4.1company rating

    Moreno Valley, CA job

    Benefits: Flexible schedule Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSAAdvancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $16.50 - $18.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.5-18.5 hourly Auto-Apply 60d+ ago
  • Overnight Custodian Full Time

    Planet Fitness 4.1company rating

    Oceanside, CA job

    This position is a Full-Time position (40 hours per week). The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Custodial experience is preferred. Punctuality and reliability is a must. Ability to work third shift is a must. Honesty and exceptional work ethic. Ability to solve problems independently. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual reaching with hands/fingers/arms during shift. Occasional climbing, balancing, kneeling and crouching during shift. Must be able to occasionally lift over 80 pounds. Will occasionally encounter toxic chemicals. Compensation: $17.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17 hourly Auto-Apply 60d+ ago
  • Fitness Trainer

    Planet Fitness 4.1company rating

    Pasadena, CA job

    Job SummaryThe Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements A passion for fitness and health! Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Current CPR Certification required. Nationally Certified Training Certificate required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $24k-34k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Planet Fitness 4.1company rating

    Hesperia, CA job

    Benefits: Dental insurance Health insurance Vision insurance Job Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities · Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.· Operational consistency amongst all clubs within the region, including but not limited to:o Outstanding member experience o Planet Fitness and Baseline Fitness brand standardso Club cleanlinesso Policy implementationo Weekly payroll approvalo Front desk managemento Facility maintenance and repairo Vendor and inventory · Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.· Develop and train staff to build a bench for the Club Manager positions.· Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.· Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers· District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.· Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. · Handle all incoming email complaints and mystery shops from district location. District Manager Schedule · District manager schedules are approved by the Regional Manager monthly.· The expectation is that 70% of the District Managers time is spent in the clubs.· When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications · Honesty and good work ethic· High school diploma· Willingness to travel· At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly vehicle reimbursement Monthly cell phone reimbursement Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $68,000.00 per year JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $68k yearly Auto-Apply 12d ago
  • Regional Manager

    Planet Fitness 4.1company rating

    Hesperia, CA job

    Benefits: Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Job Title: Regional Manager Reports to: VP of Operations Status: Full Time/ Supervisor/Exempt Job Summary Responsible for a specified geographic region of Planet Fitness locations including the overall top line revenue and bottom-line profitability of that region. Regional Managers will have between 10 and 40 PF locations per region. Regional Managers will have a 2-8 District Manager direct reports with up to 40 Club Managers reporting in-directly through the District Managers. Essential Duties and Responsibilities · Maintain outstanding and consistent customer experience throughout all Planet Fitness locations in the region. · Review and analysis of daily, weekly, and monthly club and regional level key performance indicators to identify club performance trends and outliers. · Effectively manage communication with all operations personnel within region including consistent communication with District and Club Managers.· Manage all budgets for region including sales, payroll, and expense budgets. · Identify any potential operational or financial deficiencies in each club in the region. In conjunction with the District Managers, develop an action plan that addresses these deficiencies, ensures proper implementation, and follow up. Report back on the success of action plan, make changes if necessary. · Responsible for annual sales budgets and KPI targets for District and Club Managers. (includes partnership with finance)· Manage vendor, landlord, and contractor relationships. (partnership with Matt/Bernie)· Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of District Managers within region.· Approve Club Manager monthly bonuses.· Ensure all operations, HR, and marketing processes and initiatives are fully executed at the club level. · Manage the opening of new and acquired locations within region including pre-sale, grand (re)opening, club remodel, or re-equip.· Responsible for all escalated member and employee issues. · Strategic Recruiting/bench building· Planning/backfilling for DM vacancy · Establishing/fostering relationships with PFHQ and another franchisees/Public image Regional Manager Work Schedule The Regional Managers job is to manage all aspects of the Planet Fitness business within the region. Depending on the region's geography and number of PF locations within a region, the amount of time a Regional Manager should be in the clubs will vary but the goal will be to visit clubs that either need extra attention or have the most volume the most frequently. Essential Behavior Requirements · Communication: arguably the most important job responsibility of the Regional Manager. District and Club Managers rely on the Regional Manager to keep them informed on companywide updates, franchise group initiatives and day-to-day operation updates. Furthermore, the ownership group relies on the Regional Manager as their insight into the club operations.· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Minimum Qualifications · Honesty and good work ethic· High school diploma· Willingness to travel· At least 2-3 years of multi-unit experience overseeing a minimum of ten locations at once.· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency Physical Demands · Standing and walking at least 50% of the time· Talking in person or on the phone at least 50% of the time· Must be able to lift to 50 lbs. less than 10% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly Vehicle Allowance Monthly Cell Phone Allowance Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $85,000.00 per year JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $85k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Planet Fitness Inc. 4.1company rating

    Hesperia, CA job

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $16.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.5 hourly 9d ago
  • Overnight Custodian Full Time

    Planet Fitness Inc. 4.1company rating

    Oceanside, CA job

    This position is a Full-Time position (40 hours per week). The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. * Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. * Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements * Custodial experience is preferred. * Punctuality and reliability is a must. * Ability to work third shift is a must. * Honesty and exceptional work ethic. * Ability to solve problems independently. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual reaching with hands/fingers/arms during shift. * Occasional climbing, balancing, kneeling and crouching during shift. * Must be able to occasionally lift over 80 pounds. * Will occasionally encounter toxic chemicals. Compensation: $17.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17 hourly 9d ago
  • Fitness Trainer

    Planet Fitness-Ca 4.1company rating

    Alhambra, CA job

    Job Description The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements A passion for fitness and health! Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Current CPR Certification required. Nationally Certified Training Certificate required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionallylift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
    $24k-34k yearly est. 25d ago
  • District Manager

    Planet Fitness Inc. 4.1company rating

    Hesperia, CA job

    Benefits: * Dental insurance * Health insurance * Vision insurance Job Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities * Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. * Operational consistency amongst all clubs within the region, including but not limited to: o Outstanding member experience o Planet Fitness and Baseline Fitness brand standards o Club cleanliness o Policy implementation o Weekly payroll approval o Front desk management o Facility maintenance and repair o Vendor and inventory * Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district. * Develop and train staff to build a bench for the Club Manager positions. * Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. * Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers * District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. * Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. * Handle all incoming email complaints and mystery shops from district location. District Manager Schedule * District manager schedules are approved by the Regional Manager monthly. * The expectation is that 70% of the District Managers time is spent in the clubs. * When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications * Honesty and good work ethic * High school diploma * Willingness to travel * At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once. * Strong customer service skills * Strong communication, organizational and leadership skills * Basic computer proficiency Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities * Monthly vehicle reimbursement * Monthly cell phone reimbursement * Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $68,000.00 per year JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $68k yearly 6d ago
  • Customer Service Representative

    Planet Fitness Inc. 4.1company rating

    Victorville, CA job

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-30k yearly est. 8d ago
  • Overnight Custodian

    Planet Fitness Inc. 4.1company rating

    Huntington Beach, CA job

    The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Overnight Custodian / Cleaner Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. * Properly dispose of trash and maintain the trash cans. * Clean/dust items high off the ground (i.e., ceiling fans, TVs, rafters) * Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. * Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Overnight Custodian / Cleaner Qualifications/Requirements * Custodial experience is preferred. * Must be 18 years of age or older. * Punctuality and reliability is a must. * Ability to work overnights. * Honesty and exceptional work ethic. * Ability to solve problems independently. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent preferred. Overnight Custodian / Cleaner Physical Demands * Continual standing and walking during shift. * Must be able to occasionally lift over 80 pounds. * Will encounter toxic chemicals. * Frequent cleaning and sanitizing of equipment and facilities. * Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include * Free Black Card gym membership. * Career growth opportunities. * Discounts on merchandise sold at the club. * Benefits including: medical, 401k, and supplemental insurance. * Discounts on movie tickets, theme parks, hotels, attractions, and much more. Compensation: $16.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.5 hourly 1d ago
  • Fitness Trainer

    Planet Fitness 4.1company rating

    Hesperia, CA job

    Job Title: Trainer Reports to: Club Manager Status: Full Time/Non-Supervisor/Non-Exempt Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely. Creating creative and unique ways to promote PE@PF class sign-ups. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take potential members on tours. Changing/updating member account information Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed. Help maintain the neatness/cleanliness of the club. Assist in cleanliness and appearance of club. Minimum Qualifications · Honesty and good work ethic· Strong communication and organizational skills· A passion for fitness and health· Punctuality and reliability are a must.· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.· Strong listener with the ability to empathize and problem solve.· Demonstrate diplomacy in all interactions while using appropriate behavior and language.· Completed fitness trainer certification. Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $16.75 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.8 hourly Auto-Apply 60d+ ago
  • Fitness Trainer

    Planet Fitness-Ca 4.1company rating

    Temple City, CA job

    Job Description The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements A passion for fitness and health! Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Current CPR Certification required. Nationally Certified Training Certificate required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionallylift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
    $24k-34k yearly est. 17d ago

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