Evening manager job description

Ask us about our student loan repayment program!

You've already chosen a career that makes a difference in people's lives, now choose a company that wants to make a difference in yours.

* Bickford will provide you a balanced work environment where you are treated fairly and set up to succeed
* Through Bickford's family culture you will feel connected and challenged to grow within a supportive team environment
* We will help you find more meaning, purpose and happiness in your life by engaging in the valuable work of Bickford

Your day-to-day:

* Ensure residents receive medications/treatments as prescribed by their physician
* Assist residents with activities of daily living, including bathing, dressing, grooming and toileting
* Effectively interact with residents with dementia
* Provide dining services for residents
* Provide routine housekeeping and laundry services
* Participate in resident activities
* Incorporate opportunities to create small, but memorable, experiences for residents

Requirements:

* Medication Aide (CMA) / Med Tech (CMT) certification
* CPR and First Aid certification. If uncertified, may obtain certification upon hire
* High School diploma/GED or one year related experience

"SHE WAS SO TOUCHED. May 9th was always a difficult day for Mom as this was the day that she lost her brother in the war. When Mom didn't come down for her meals, one of the CMAs grabbed a purple flower from the courtyard and headed to her apartment. Mom still has the flower next to his Purple Heart. It meant so much to her."

As one of our Bickford Family Members, you have the opportunity to create experiences like this.

Being a Bickford Family Member, our employees are family to us, means having the opportunity to be something more than an employee. Great possibilities lie ahead - to grow as a person and in your career. To live the Bickford Core Purpose of Enriching Happiness and to be a leader. It's the opportunity to become your personal best. To be connected to a family that achieves more together. And to be recognized for all of it. It's all here for you.

We invite you to apply to join the Bickford family today!

An Evening Assistant Front Office Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**What will I be doing?**

As an Assistant Front Office Evening Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Assist in the management of all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check\-in/check\-out
+ Assist with up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
+ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Guest Services, Operations, and Front Office_

**Title:** _Evening Manager \- Front Office \(PM Shift\) DoubleTree by Hilton Boston Downtown \*$300 SIGN ON BONUS\*_

**Location:** _null_


**EOE/AA/Disabled/Veterans**

Duties and Responsibilities (*Indicates an Essential Function)

* *Adheres to the safety and quality standards (goals and metrics) of the organization while working within a team environment. This includes operating x-ray equipment.
* *Follows safety guidelines (PPE, etc.) and demonstrates safe work practices.
* *Leads and communicates with team members in a positive manner.
* *Performs first level visual inspection, identifying errors and reports issues to appropriate personnel.
* *Follows verbal and written instruction and is accountable for his/her actions.
* *Accepts increased responsibility and is accountable for his/her actions.
* *Maintains timely and accurate production logs.
* *Physically handles cable and inserts it into large holding pans or winds copper onto reels.
* Promotes job and process improvement as it relates to the department (through 5S as well as other improvement initiatives).
* Successfully learns a variety of production processes and performs them safely and proficiently.
* Safely operates various powered industrial equipment such as fork trucks, pallet jacks, aerial lifts, and hoists.
* Responds to multiple production assignments in a timely and efficient manner.
* Overtime may be required, based on business need; regular attendance required.
* Other duties as assigned.

Qualifications

* High school diploma or equivalency required.
* Two or more years of related experience and/or training preferred.
* Demonstrated leadership skills and positive communication style.
* Cleanroom experience preferred.
* Must be able to pass a mechanical and electrical aptitude test.
* Math skills to include addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and decimals.
* Ability to compute rate, ratio and percent.
* Ability to read and interpret hand held measuring equipment such as a metal ruler and go/no go gauges.
* Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions.
* Possess the ability to react to changes of responsibility throughout the day.
* Must have the flexibility to respond to multiple assignments.
* Ability to work any shift, including nights and weekends.
* Ability to speak, read and write English fluently.

Physical Demands

Ability to pass a "Fit for Duty" physical exam. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

* Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, dust mask, etc.
* Climb up and down from equipment; climb up and down a ladder and work at heights up to 40'.
* Regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move 40 pounds.
* Ability to reach with hands and arms and use hands to finger, or handle objects, tools and controls.
* Ability to stand, walk and climb stairs regularly.
* Ability to bend, squat, stoop, kneel or crouch frequently.
* Ability to talk and/or hear frequently.
* Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
* Ability to work both indoors and outdoors regularly in all elements.
* Ability to enter into and work within confined space.