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Evening manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Timothy Edwards,

Bruce Heiman Ph.D.

Below we've compiled a list of the most critical evening manager skills. We ranked the top skills for evening managers based on the percentage of resumes they appeared on. For example, 19.1% of evening manager resumes contained food safety as a skill. Continue reading to find out what skills an evening manager needs to be successful in the workplace.

15 evening manager skills for your resume and career

1. Food Safety

Here's how evening managers use food safety:

Required to stock and maintain records of inventory and food safety procedures.
Trained as bakery clerk including cake decorating Trained as LaCarte clerk including all food safety.

2. Store Operations

Here's how evening managers use store operations:

Manage daily store operations in the absence of Store Director or Assistant Store Director.
Managed entire store operations resulting in sales exceeding a million dollars a week.

3. Store Associates

Here's how evening managers use store associates:

Scheduled department managers and store associates to meet the needs of the business.
Communicate all necessary information to store associates enabling them to effectively carry out their duties.

4. Customer Complaints

Here's how evening managers use customer complaints:

Delivered excellent customer service by greeting and assisting each customer, addressing customer inquiries and resolving customer complaints.
Resolved customer complaints by investigating problems and developing positive solutions.

5. Food Handling

Here's how evening managers use food handling:

Trained new employees on proper food handling and safety procedures.
Inspect food storage locations and monitor site temperatures in accordance with Tennessee State safe food handling regulations.

6. Strong Customer Service

Here's how evening managers use strong customer service:

Earned commendations for delivering above and beyond based on strong customer service and ability to acquire new accounts.

7. Cleanliness

Here's how evening managers use cleanliness:

Maintained cleanliness and an organized environment.
Inspect all areas of the Resort on a daily basis for cleanliness and maintenance upkeep.

8. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how evening managers use bank deposits:

Performed daily reports including bank deposits and inventory.
Closed the store every night - closed tills, prepared bank deposits, secured the store, and locked up.

9. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how evening managers use loss prevention:

Inspected all packages picked up with values of more than $1,000 and handguns and controlling them through loss prevention.
Developed and implemented new strategies to improve loss prevention at the resort.

10. Front Desk

Here's how evening managers use front desk:

Front Desk: Data entry, preparing charts, CPT, ICD-9 coding and collection of co- payments and self payments.
Front Desk Agent duties: Registered guest, trained new personnel, made reservations, provided guest with local service information.

11. Food Orders

Here's how evening managers use food orders:

Handled event budgeting advertisement, specialty food orders, planning all facility decorations and special interest.
Assisted customers with placing food orders via telephone for expedited delivery service.

12. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how evening managers use payroll:

Manage payroll to a minimum to successfully obtain goal percentages* Ensure quality service for customer base
Improved the resort's profit margin by reducing department payroll by eliminating the contracts of third party security companies.

13. Guest Satisfaction

Here's how evening managers use guest satisfaction:

Increase the level of guest satisfaction by delivering an improved product through employee development and quality image.
Provided high level service in a professional atmosphere where guest satisfaction is the highest priority.

14. Guest Service

Here's how evening managers use guest service:

Managed all front of house and lobby staff ensuring all employees were properly trained and provided excellent guest service.
Answer phones in a clear professional upbeat tone from PBX and Guest Services line.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how evening managers use pos:

Managed all secretarial functions for executive associates routinely operated office equipment including computer, POS, fax and adding machines.
Purchased inventory, implemented POS hardware/software, managed all financial and business areas, and developed new marketing strategies.

What skills help Evening Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on evening manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What soft skills should all evening managers possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

What hard/technical skills are most important for evening managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

What evening manager skills would you recommend for someone trying to advance their career?

Steve Wages Ph.D.

Director, Cloverdale Center for Youth and Family, Faulkner University

I recommend they use this time to fill in the gaps, no pun intended, in their program of studies by expanding their knowledge base. All educational programs have gaps in the training, content areas which are not addressed adequately. For example, my counseling program was highly regarded, yet I had little to no content related to aging studies, parenting, or personal finances, etc. Further, the content of counseling programs is problem-centered or remedial, conceptually focused on tertiary prevention.

Consequently, graduates are not exposed to a large body of research and literature related to human development, individual wellness, and family strengths which would greatly inform and enhance their assessment and intervention strategies employed in counseling. I believe the more we can do to strengthen our understanding of healthy individual and family wellness, the better equipped we will be to address unhealthy relationships and family dynamics. Put another way, being well grounded in primary and secondary prevention will further equip the pastoral counselor's efforts at intervention. Again, use this time to acquire relevant knowledge and content that most counseling programs do not address extensively.

What type of skills will young evening managers need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

What technical skills for an evening manager stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

Do you want to know more?

List of evening manager skills to add to your resume

The most important skills for an evening manager resume and required skills for an evening manager to have include:

Food Safety
Store Operations
Store Associates
Customer Complaints
Food Handling
Strong Customer Service
Cleanliness
Bank Deposits
Loss Prevention
Front Desk
Food Orders
Payroll
Guest Satisfaction

Guest Service
POS
Customer Relations
Customer Satisfaction
Financial Transactions
Hotel Policies
Evening Operations
Disciplinary Actions
Food Preparation
Guest Issues
Inventory Control
Hotel Operations
Guest Relations

Guest Complaints
Cash Drawers
Staff Performance
Computer System
Evening Shifts
Customer Orders
Sales Reports
Inventory Management
Customer Issues
Credit Card Transactions
PBX

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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