Events Coordinator
Event coordinator job in San Juan, PR
**Additional Information** **Job Number** 25196407 **Job Category** Administrative **Location** Sheraton Puerto Rico Resort & Casino, 200 Convention Boulevard, San Juan, Puerto Rico, United States, 00907VIEW ON MAP (************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Events Coordinator
Event coordinator job in San Juan, PR
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyMeeting & Event Planner, Attendee Recruitment & Engagement
Event coordinator job in San Juan, PR
_This position is remote and can be based anywhere within the United States. Candidates must be able to work EST or CST business hours._ **_What Meetings and Events contributes to Cardinal Health_** Meetings and Events is responsible for the development, planning and implementation of internal and external meetings, events, and trade shows aligned with strategic business and brand objectives.
**_Job Summary_**
The **Meeting & Event Planner, Attendee Recruitment & Engagement** will work closely with Meeting Managers, Pharmaceutical clients and Healthcare Professional partners, assisting in the successful execution of both promotional and consulting activities, and is particularly responsible for working with our database and project managers to create invitation lists and manage outreach to our applicable audience for each event as well as maintaining tracking spreadsheets and providing status reports. This position will serve as the attendee recruitment lead for Meetings and Events.
**_Responsibilities_**
+ Create attendee recruiting strategy for assigned projects
+ Manages recruiting efforts per guidelines identified by the project manager and client.
+ Work with senior team members to generate applicable invitation lists for each event.
+ Adherence to compliance regulations, i.e. debarment rules, repeat rules, etc.
+ Participate in internal and external meetings on a weekly basis
+ Work in CVENT to track incoming registrations and manage the registrant approval process
+ Work in CVENT to run registration reports and disseminate to the appropriate distribution list.
+ Assist in onsite attendee support at assigned events.
+ Work with meeting managers on collection and tracking of contracts and W9s and monitoring compliance to all guidelines.
**_Qualifications:_**
+ Bachelors degree in a related field, or equivalent work experience, preferred
+ 3+ years' experience in related field, preferred
+ Previous experience working with HCPs preferably with and oncology and/or rheumatology focus
+ Experience in event marketing, event planning, or audience recruitment, preferably in the healthcare or life sciences industry, highly preferred
+ Experience working with event management systems (CVENT) and with CRM systems
+ Strong Excel experience preferred (Vlookups, etc highly preferred)
+ Strong project management and organizational skills
+ Strong written and verbal skills
+ Ability to work in a fast-paced, demanding environment
+ Ability to travel up to 35% (approx 1x per month for a few days)
**_What is expected of you for success in your role:_**
+ Manages invitation process for assigned events.
+ Attends internal planning and strategy calls and provides regular registration updates.
+ Demonstrates strong interpersonal skills and serves as a strategic advisor to invitees.
+ Utilizes software to track registrations, responses and other information for meetings & events.
+ Translates the goals and objectives of customers into an applicable target invitation list.
+ Adheres to and communicates established compliance guidelines for all attendees.
**Anticipated salary range:** $67,500 - $90,000
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close: 12/29/2025** *if interested in opportunity, please submit application as soon as possible.
_**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Marketing Coordinator
Event coordinator job in Puerto Rico
Sales Enablement & Marketing Operations
The Marketing Coordinator works to facilitate segment marketing initiatives, working closely with the Marketing, Business Owners, Product, Legal and Compliance teams along with other key business unit stakeholders. The Coordinator must be resourceful, highly motivated, and possess exceptional project and organizational skills that operate effectively in a deadline driven environment. We work in a highly collaborative, creative environment that values each team member's contribution toward delivering high quality projects.
In this position, you will:
Implement marketing and advertising campaigns across multiple channels; prepare plans, and objectives; plan and organize presentations; and update marketing timelines
Manage creative and production timelines, champion use of tools and processes to optimize outputs
Coordinate across teams with development, creative, proofing, production, and tracking for all marketing projects and needs to ensure milestones are achieved in a timely manner
Effectively and accurately communicate relevant project information to stakeholders including project status and potential issues. Ensure that delays and issues are dealt with in a productive and efficient manner
Adjust schedules and negotiate extensions when necessary to product and business teams
Research competitive campaigns and offering by segment, identify trends and prepare regular reports
Present marketing plan and results at stakeholder meetings
Evaluate and monitor campaign performance on an ongoing basis against established goals by analyzing key metrics and creating comprehensive reports
Manage campaign and project budgets
Lead special projects and ad hoc assignments as assigned
To be considered, you will need:
3-5 years of marketing experience, preferred.
Project Management experience
Familiarity with Excel and all MS Office products
Ability to prioritize multiple deadlines and switch focus quickly
A collaborative communication style
Creative problem-solving skills
Self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
BA or BS in a related field is preferable
What you'll get:
Competitive pay and incentive program, outstanding benefits
Fast-paced, intellectually - challenging professional environment
Opportunities for development
Generous Paid Time Off policy
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Popular is a Drug Free Workplace
Learn more about us at *************** and keep updated with our latest job postings at ********************
.
Connect with us!
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If you are a California resident, please click here to learn more about your privacy rights.
Marketing Coordinator
Event coordinator job in San Juan, PR
The Marketing Coordinator is integral to ensuring bona fide associations remain informed, engaged, and connected with the events and initiatives. This role involves organizing and executing events that foster participant loyalty while supporting the organization's mission. A key aspect of the position is building and maintaining strong relationships with associations, government agencies, and other key stakeholders.
The individual must possess excellent teamwork and team-building skills, working collaboratively across various groups to achieve shared goals. Additionally, this role requires a commitment to upholding IKON's core values, Integrity, Teamwork, Customer Value, and Performance Excellence, while carrying out all responsibilities.
RESPONSIBILITIES:
Liaison with Bona-fides Associations
Develop a quarterly visit plan to maintain continuous contact with Bona-fide Associations
Assist associations with service-related issues and maintain follow-up records
Distribute educational and promotional materials to associations
Ensure associations share current information on their social networks
Identify potential associations
TV and Radio Resources Coordination
Coordinate resources, guests, and content themes with production team for TV and Radio programs
Manage logistics, including scheduling, outdoor recordings, and graphics
Prepare and distribute supporting materials for program guests Events Coordination
Plan and coordinate events at locations with high elderly populations (Care Centers, Senior Centers, Nursing Homes, etc.)
Set timelines, objectives, and expected deliverables for each event
Manage participant relationships and ensure compliance with event specifications
Oversee venue selection, ensuring all requirements and standards are met
Coordinate logistics (transportation, accommodation, catering) and address issues as they arise
Maintain continuous communication with participants and manage guest interactions before, during, and after events
Inventory Control
Oversee the procurement, storage, and distribution of promotional items and materials.
Keep the promotional materials warehouse organized and accessible.
Maintain accurate inventory records and ensure they are updated regularly.
Conduct physical counts and audits to verify stock levels.
Coordinate timely reordering of supplies to avoid shortages or overstocking. Meetings Coordination
Coordinate quarterly association meetings and other meetings as requested by Mar Management
Confirm participation, location, and logistics
Assist in preparing presentations and distributing informative materials Magazine
Collaborate on magazine preparation, including identifying contributors, articles, and photographs
Coordinate with graphic designers for layout and assemble
Manage reproduction and distribution of the magazine Social Network
Manage promotions, videos, and flyers from health plan insurers, bona-fide associations, and other sources
Submit materials to Facebook Administrator or Website Administrator to keep the community informed Administrative duties
Assist with invoice processing and budget management
Maintain effective communication with Supervisor/Manager/Executive
Meet deadlines for ongoing tasks and special projects
Support Supervisor/Manager in achieving objectives and goals
Ensure all verbal and written communications are courteous and professional
Adhere to confidentiality standards and HIPAA compliance
Align with the organization's corporate values: Integrity, Teamwork, Value for Customers, and Performance-Driven
Perform other duties as assigned by Supervisor/Manager/Executive
KNOWLEDGE, SKILLS, AND/OR ABILITY:
Strong knowledge of customer care techniques and processes
Attention to detail and analytical thinking skills
Ability to interpret complex policies and regulatory documents
Ability to operate effectively in a call center team environment
Flexibility to work extended hours as needed
Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
Customer service-oriented with strong relationship-building skills
Strong analytical, planning, and organizational skills
Excellent verbal and written communication skills
Strong interpersonal and collaborative skills
Bilingual (English/Spanish) preferred
Sensitivity to confidentiality standards
Ability to initiate and follow through with independent projects
Proven ability to manage and prioritize multiple tasks simultaneously
Detail-oriented with a focus on accuracy and follow-up until closure
Strong problem-solving and interpersonal relationship skill
Teamwork and team-building abilities
EDUCATION AND/OR EXPERIENCE:
BBA in Business Administration, Marketing or related field.
2-3 years of experience working in related functions preferred.
CERTIFICATES, LICENSES, REGISTRATION:
HIPAA Seminars preferred.
Site Coordinator & Case Manager
Event coordinator job in Arecibo, PR
TITLE: Site Coordinator & Case Manager
PILLAR: Economic Pillar
REPORTS TO: Program Manager
STATUS: þ Full-time o Part-time
CLASIFICATION (FLSA): þ Exempt o Non-Exempt
GENERAL DESCRIPTION: Coordinating and overseeing the Youth Build implementation on-site and case management to develop strategies to assure retention and help students with program participation and personal growth.
TASKS AND DETAILED WORK ACTIVITIES:
Implement program curriculums coordinate trainings and ensure quality program implementation.
Develop strategies to assure participant retention, and help with students' adaptation to a working environment.
Coordinate with community schools to ensure sufficient recruitment for the program.
Assess of needs and social-emotional well-being of the youth and design the strategies to support them in achieving their goals, including the initial retreat.
Work with the Youth Build Program Coordinator to ensure full compliance with participant attendance, class performance, and required assessments.
Facilitate the psychoeducational program and promote the program inside and outside the community.
Case management to support and monitor youth in maintaining focus on goals and overcoming any challenges in job retention and educational pursuits.
Develop a comprehensive academic and social-emotional support plan for students that includes overseeing the Mental Toughness course and coordinating with emotional support programs.
Write program reports and elevate red flags on compliance.
Collaborate and participate in organizational events and develop schedules with practical training sites.
Perform any other task requested by the supervisor.
SUPERVISORY RESPONSIBILITIES:
Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel.
Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Encouraging and building mutual trust, respect, and cooperation among team members.
Identify the developmental needs of others, developing formal educational or training initiatives, such as coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, sociology, or related field. A master's degree in a related field is preferable.
One (1) or more years of experience working with communities, students, or adolescents.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Communicating with Supervisors, Peers, or Subordinates - providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Coordinating the Work and Activities of Others - getting members of a group to work together to accomplish tasks.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems.
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitor Processes, Materials, or Surroundings - monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques.
Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Auto-ApplySales Sales Group Coordinator
Event coordinator job in San Juan, PR
The Sales Group Coordinator is responsible for managing all aspects of group room blocks associated with sales and catering events. This includes handling reservations, maintaining accurate records, coordinating with internal departments, and ensuring a seamless guest experience from booking to arrival. The role requires strong attention to detail, excellent communication skills, and a customer-focused mindset.
Job Description
Key Responsibilities
* Group Reservations Management
* Process and manage group rooming lists, individual reservations, and changes for sales and catering events.
* Monitor pickup reports and ensure room blocks are managed efficiently.
* Maintain accurate records of group blocks, cutoff dates, and special requests.
* Sales & Catering Coordination
* Collaborate with Sales & Catering team to ensure alignment on group needs and event details.
* Communicate with clients regarding reservation procedures, confirmations, and updates.
* Assist in preparing group contracts and reservation agreements when needed.
* Guest Service & Communication
* Provide exceptional service to clients and guests via phone, email, and in person.
* Respond promptly to inquiries and resolve reservation-related issues.
* Ensure all guest preferences and VIP requests are accurately recorded and communicated.
* System & Reporting
* Utilize property management systems (PMS) and sales platforms to manage reservations.
* Generate and distribute reports such as pickup, pace, and forecast reports.
* Ensure data integrity and compliance with company policies and procedures.
Additional Job Information/Anticipated
Pay Range
Qualifications
* High school diploma or equivalent; college degree preferred.
* Minimum 1-2 years of experience in hotel reservations, front office, or sales & catering.
* Proficiency in reservation systems (e.g., Opera, Delphi, or similar).
* Strong organizational and multitasking skills.
* Excellent verbal and written communication.
* Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills
* Bilingual (English/Spanish) preferred.
* Knowledge of group sales processes and event planning.
* Familiarity with hotel revenue management principles.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
* Medical, Pharmacy, Dental, and Vision Insurance
* 401(k) Retirement Plan with Company Match
* Paid Vacation and Sick Days
* Paid Funeral Leave
* Sonesta Hotel Discounts
* Educational Assistance
* Paid Parental Leave
* Referral Incentive
* Doctor Clinic
* Sick Incentive
* Development Programs
* Milestone (Years of Service) Incentive
* Employee Cafeteria
* Company Paid Life Insurance
* Company Paid Short-Term and Long-Term Disability Insurance
* Various Employee Perks and Discounts
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Auto-ApplyPre-Arrival Coordinator - Caribe Hilton
Event coordinator job in San Juan, PR
The famous **Caribe Hilton** is looking for a Pre\-Arrival Coordinatorto join their Front Office team\. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot\.
The ideal candidate has a minimum of 1 year in Pre\-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and isable to communicate in Spanish and English and understand the language\.
**Shift Pattern:** Full Availability\. Candidate will work rotating shifts throughout the week including weekends and holidays\.
**Pay Rate:** $14\.00 per hour
**What are the benefits of working for Hilton?\***
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Go Hilton travel program: 100 nights of discounted travel
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and paternity leave as per Hilton policy
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment
**What** **will I be doing?**
As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience\. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Assist the Front Office Manager with daily Front Office operations
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
+ Manage, resolve or escalate any and all Guest complaints quickly
+ Work with room assignments for reservations prior guest arrival
+ Work with all facilities and services provided within the hotel and identify opportunities for up\-selling and promoting new or ongoing events
+ Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
+ Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
+ Attend all Front Office meetings
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Serve your role and Team in an environmentally\-conscience manner
**What are we looking for?**
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Bilingual: English & Spanish
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Pre\-Arrival Coordinator \- Caribe Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C4PW_
**EOE/AA/Disabled/Veterans**
Healthcare Coordinator
Event coordinator job in San Juan, PR
Job Description: GENERAL JOB INFORMATION JOB TITLE: Coordinator - Hospital DivisionDEPARTMENT: Hospital DivisionIMMEDIATE SUPERVISOR: Manager - Hospital DivisionCLASSIFICATION: Non-Exempt Coordinate all service requests received via phone calls or emails, following established procedures, maximizing Division resources, and ensuring a high level of customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES Handle daily customer communications (e.
g.
, phone calls, text messages, and emails) requesting service for hospital equipment, in order to:a.
Prepare and send a service quotation to the client when there is no active contract.
b.
Verify whether the service is covered under warranty.
c.
Forward the approved quotation to the Credit and Accounts Receivable unit to arrange payment.
d.
Create the service call in Salesforce.
e.
Assign the call to the appropriate Technician based on availability, training, and location relative to the client.
Obtain complete information about the equipment issue by contacting the client as needed, ensuring accurate documentation of the call in Salesforce.
Verify that the Technician has completed the service closure process in Salesforce.
Invoice clients for completed services through Acumatica, ensuring accuracy (including sales tax) and sending the invoice via email.
Create and maintain an updated list of equipment in Salesforce, including:a.
Entering sold equipment information once the Customer Service department sends the notification email.
b.
Inputting data under the ASSET tab.
c.
Creating service records in Salesforce for customer-owned equipment not purchased from Bionuclear.
Maintain an Excel spreadsheet listing all installed equipment and their required maintenance frequency as indicated by the manufacturer.
Coordinate preventive maintenance (PM) with clients and schedule them in Salesforce, assigning appropriate personnel and ensuring full compliance with each equipment's maintenance calendar.
Prepare quotations for parts, services, and maintenance outside contract scope, as requested by the Technician and/or client.
Assist Division personnel (Service Technicians, Sales Consultants, Applications Specialists, and the Manager) with the necessary arrangements to complete customer services, including but not limited to: parts requests and availability, demos, services, client training certificates, and customer communications.
Create contract information in Acumatica to process monthly billing on the first day of the month and send it to both the client and the Credit and Accounts Receivable Supervisor.
Manage multimeter certifications as follows:a.
National Standard:i.
Assign the instrument pickup to the Service Technician.
ii.
Record the certification expiration date in Salesforce once picked up.
iii.
Create an Outlook alert, copying the Senior Service Technician and the Division Manager, indicating the next calibration date.
b.
Southeastern Biomedical:i.
Request certification cost quotation from the supplier.
ii.
Send the quotation to the Division Manager for approval.
iii.
Forward the approved quotation to the Purchasing Department to generate the Purchase Order (P.
O.
) and prepare shipment once approval is confirmed.
iv.
Enter calibration expiration information in Salesforce upon instrument return.
v.
Create an Outlook alert copying the Senior Service Technician and the Division Manager.
Identify and assign Technicians for customer site visits and installation or demo project setup.
Create new customer records in Salesforce:a.
Verify if the customer exists in the database; if not, send the “New Customer HC” form.
b.
Enter customer data upon receipt of the completed form.
c.
Notify Customer Service to request the customer number (HC).
d.
Prepare a quotation based on customer requirements.
e.
Send the quotation to the client and, once approved, generate the service order.
Coordinate equipment pickup, transfer, or relocation (including demos or loaners) by:a.
Contacting the client to confirm details and availability.
b.
Assigning the appropriate Technician.
c.
Creating the service in Salesforce.
d.
Closing the service cycle in Acumatica.
e.
Issuing the invoice as applicable.
Manage warranty claims with suppliers (parts and/or services):a.
Receive specifications from the Technician for the claim.
b.
Enter the claim in the supplier portal.
c.
Notify the supplier via email of the claim submission.
d.
Create the service call and assign the Technician once the part is received.
e.
Prepare part orders and sales requests as follows:i.
Compile a detailed list of required parts in Excel.
ii.
Request quotations from external suppliers as needed.
iii.
Send the list to the Division Manager for approval.
iv.
Forward approved requests to the Purchasing Department (“Purchasing” group).
v.
Follow up with Purchasing until all purchase orders are received.
vi.
Generate service invoices and send them to clients via email or physical document.
vii.
Send the final invoice to the Finance Department's Credit and Accounts Receivable unit based on the true equipment cost.
Ensure strict adherence to the Division's instructions, guidelines, and specifications when executing coordination tasks.
Process equipment sales as follows:a.
Verify the supplier's installed base list (Excel) to check if the client is registered in the PEGA portal.
b.
If not, provide supplier with client name, employer ID, address, and phone, along with W9 and Merchant Registration.
c.
Once confirmed, email GE's “Installed Base” group the equipment serial number and the Technician's report (SA from Salesforce).
Create new parts in the Acumatica platform.
Notify clients when the supplier issues an equipment recall:a.
Send the client the authorization document to process the recall.
b.
Assign the appropriate Technician to perform the recall service.
c.
Send the supplier the Technician's SA report and client authorization to confirm closure.
d.
Process a zero-dollar invoice for the recall in Acumatica.
Perform administrative tasks for the department, including but not limited to: answering and making calls, taking and relaying messages, copying, scanning, filing, distributing correspondence, and other related duties.
Coordinate participation of Hospital Division staff in conventions, including:a.
Creating a checklist of all requirements.
b.
Sending the checklist to the Project Management Department with all relevant details.
c.
Organizing promotional material quantities for distribution.
d.
Requesting placement of materials in warehouse aisle “S.
”e.
Invoicing convention equipment in Acumatica to record movement.
f.
Verifying placement with the Project Messenger.
g.
Upon completion, confirming return and counting promotional materials.
h.
Sending a final checklist to Project Management confirming returns and status.
i.
Removing the invoice in Acumatica to reflect equipment return to inventory.
Actively contribute to maintaining the company's mission and achieving its vision, exemplifying Bionuclear's culture of efficiency, values, and commitment to superior internal and external customer service.
INCIDENTAL DUTIES AND RESPONSIBILITIES Identify misplaced equipment, parts, or documents and follow up with relevant personnel to maintain organization within the Hospital Division.
Cover Receptionist duties during lunch breaks or as needed to support the Administration Department.
Participate in cycle and/or annual inventories by counting warehouse parts (009) and entering results in Acumatica, in coordination with the Inventory Coordinator.
Coordinate participation of Division personnel in trainings and development activities (e.
g.
, flight reservations, car rentals, lodging, expenses).
Attend and/or coordinate meetings, trainings, and professional development activities as required.
Coordinate, receive, and host visitors, including assisting with equipment transfer and installation between company facilities in coordination with other departments.
Handle customer calls regarding complaints or improvement opportunities and refer them appropriately for resolution.
Seek continuous improvement in daily tasks and assigned projects in alignment with Lean work principles.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS High school diploma and at least two years of college education or completion of a technical course.
PROFESSIONAL EXPERIENCE Minimum of one (1) year providing customer service.
JOB COMPETENCIESKNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED Strong command of Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact effectively with individuals at all organizational levels Strong prioritization and attention-to-detail skills Ability to identify and correct errors or omissions Ability to perform precise and effective coordination, ensuring timely synchronization in dynamic environments Excellent customer service skills and professional demeanor Ability to work collaboratively in a team environment Ability to work under pressure Availability for irregular hours and overtime Ability to multitask and meet expected results Capacity to complete tasks and goals with minimal supervision Strong emotional self-management and interpersonal skills DISCLAIMER CLAUSE The information contained herein summarizes the general nature and complexity of the functions, competencies, and responsibilities of the position.
It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities.
Other tasks may be added, or existing ones modified, as determined by the company We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
EEO/Affirmative Action for Veterans/Workers with Disabilities _____________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO Título del Puesto: Coordinador de la División HospitalariaDepartamento: HospitalariaSupervisor(a) Inmediato(a): Gerente de la División HospitalariaClasificación: No-exento Naturaleza del Puesto Coordinar todas las solicitudes de servicios que se generen a través de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos de la División y garantizando un alto nivel de satisfacción en el servicio al cliente.
Deberes y Responsabilidades Esenciales del PuestoAtender diariamente las comunicaciones de los clientes, tales como llamadas telefónicas, mensajes de texto y correos electrónicos que soliciten servicio para equipos hospitalarios, con el fin de: a.
Preparar y enviar al cliente una cotización del servicio, de no tener un contrato.
b.
Verificar si el servicio corresponde o no a garantía.
c.
Referir la cotización aprobada por el cliente a la unidad de Crédito y Cuentas por Cobrar para acordar y concretizar el pago.
d.
Crear la llamada en Salesforce.
e.
Asignar la llamada al técnico correspondiente, según la disponibilidad, los adiestramientos del personal y la distancia entre el técnico y el cliente.
Obtener la información completa sobre el problema del equipo, según sea necesario, mediante llamada al cliente tras el recibo de la requisición, para documentar correctamente la información en Salesforce.
Verificar que el técnico haya completado el ciclo de cierre del servicio en Salesforce.
Facturar al cliente el servicio realizado mediante Acumatica, asegurando que la factura esté correcta, incluyendo el IVU, y enviarla por correo electrónico.
Crear y mantener actualizada en Salesforce la lista de equipos, lo que incluye: a.
Incluir la información del equipo vendido una vez el personal de Atención al Cliente envíe el correo correspondiente.
b.
Entrar la información en la pestaña denominada “Asset”.
c.
Crear los servicios solicitados por clientes para equipos que no fueron comprados a través de Bionuclear.
Crear y mantener actualizada una tabla en Excel con todos los equipos instalados y la frecuencia de mantenimientos según las indicaciones del manufacturero.
Coordinar los mantenimientos preventivos (PM) con los clientes, agendarlos en Salesforce y asignar al personal correspondiente, asegurando el cumplimiento del calendario establecido.
Preparar cotizaciones de piezas, servicios y mantenimientos fuera de contratos según lo solicitado por el técnico o el cliente.
Atender las requisiciones del personal de la División (técnicos, consultores de ventas, especialistas de aplicaciones y gerente) y coordinar las gestiones necesarias para completar los servicios.
Esto incluye requisiciones y disponibilidad de piezas, demos, servicios, certificados de adiestramiento, llamadas y visitas a clientes.
Crear en Acumatica la información de los contratos para facturarlos el primer día del mes y enviarla al cliente y a la Supervisora de Crédito y Cuentas por Cobrar.
Gestionar la información de los multímetros con los suplidores correspondientes (National Standard y Southeastern Biomedical), incluyendo la asignación de recogido, solicitudes de cotización, creación de alertas y registro de fechas de calibración en Salesforce y Outlook.
Identificar y asignar al técnico correspondiente para realizar visitas a clientes y gestiones relacionadas con proyectos de instalación de equipos o demos.
Crear nuevos clientes en Salesforce, verificando primero si ya existen en la base de datos; de no ser así, enviar el formulario “Cliente nuevo HC”, recibir la información completada, solicitar el número de cliente, crear la cotización, enviarla al cliente y generar el servicio una vez aprobada.
Coordinar el recogido, movimiento o mudanza de equipos, demos o loaners, lo que incluye llamar al cliente, asignar el trabajo al técnico, crear el servicio en Salesforce, cerrar el ciclo en Acumatica y facturar según corresponda.
Gestionar reclamaciones bajo garantía con suplidores, tanto de piezas como de servicios, registrando la información en los portales de suplidores, notificando por correo electrónico, coordinando con técnicos y preparando las órdenes de piezas y solicitudes de ventas, siguiendo el proceso establecido.
Asegurar el cumplimiento de las instrucciones, guías y especificaciones provistas por el personal de la División en la ejecución de las tareas de coordinación.
Procesar las ventas de equipos verificando la base instalada del suplidor, registrando al cliente en el portal “PEGA” cuando sea necesario, y comunicando la información correspondiente al suplidor y al grupo “Base Instalada” de GE.
Crear piezas nuevas en la plataforma de Acumatica.
Notificar a los clientes sobre “recalls” de equipos, coordinar el trabajo del técnico, enviar la
Title: Community Marketing Coordinator - Puerto Rico
Event coordinator job in Ro Grande, PR
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations.
Essential Job Responsibilities
* Serve as a positive and professional brand ambassador for Wyndham Destinations
* Greet, present, and incentivize prospective customers to attend a sales-preview tour
* Screen and qualify potential customers based on company guidelines
* Make sales-tour reservations and collect required deposits
Responsibilities include, but are not limited to:
* Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
* Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)
Travel Requirements
No travel required outside of the home site's area
Minimum Requirements and Qualifications
Sales and/or marketing experience is preferred, not required. Must maintain production standards.
Education
* High School Diploma or equivalent is required.
Training requirements
* None
Knowledge and skills
* Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
Technical Skills
* Proficient in MS Excel, MS Word, general computer skills and smart devices.
Job experience
* 1 to 3 years of sales and/or marketing experience is preferred, not required.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
* Medical
* Dental
* Vision
* Flexible spending accounts
* Life and accident coverage
* Disability
* Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
* Wish day paid time to volunteer at an approved organization of your choice
* 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
* Legal and identify theft plan
* Voluntary income protection benefits
* Wellness program (subject to provider availability)
* Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
Coordinador Ventas/ Servicio
Event coordinator job in Guaynabo, PR
Benefits:
Health insurance
Training & development
Coordinador(a) de Ventas y Servicio al Cliente FASTSIGNS PUERTO RICO Eres proactivo(a), organizado(a) y te encanta comunicarte con la gente? En FASTSIGNS buscamos talento como el tuyo para crecer junto a nosotros.
Responsabilidades:
Atender y asesorar clientes por teléfono, correo, redes o en persona
Dar seguimiento a prospectos y cerrar ventas
Coordinar proyectos de rótulos de principio a fin
Apoyar el mercadeo digital y mantener actualizada la base de datos
Preparar estimados y reportes de ventas
Requisitos:
Bachillerato (preferiblemente en Administración o Mercadeo)
Dominio de Google Workspace
Bilingüe (inglés y español)
Excelentes destrezas de comunicación y manejo de múltiples tareas
Beneficios:
Salario competitivo con oportunidad de crecimiento
Ambiente creativo y dinámico
Capacitación continua en ventas, diseño y tecnología
¡Únete a FASTSIGNS y sé parte de un equipo innovador con futuro!
Compensación: $12.00 - $14.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyUR COORDINATOR
Event coordinator job in Guaynabo, PR
Responsibilities The Utilization Review Coordinator (URC) is responsible for initial clinical review. URC may approve requests for admissions, procedures, and services that meet clinical review criteria, but must refer requests that do not meet clinical review criteria to peer clinical review for certification or non-certification.
Responsibilities and essential duties:
* Visits the hospital facilities or receives the documentation via fax and perform the initial review of the clinical information.
* Discuss the cases with the psychiatrists, psychologists, or social workers as appropriate to discuss medical necessity criteria for authorizations.
* Maintains the daily census of the assigned facilities.
* Responsible for making sure that the peer-to-peer discussion takes place.
* Issues the services authorizations after the review is completed.
* Maintains updated utilization review documentation in the platforms.
* Documents and reports in the system the ineligible cases.
* Provides the daily utilization data of the facilities assigned.
* Maintains a registry of all cases by facility/providers and account in the UMP platform.
* Participate in the departmental meetings.
* Keeps the specialization license and professional association membership effective.
* Complies with the continuing education hours that correspond to the specialization.
* Participates in the mandatory training courses, such as: the annual compliance plan, and updated clinical criteria.
* Inform the supervisor or human resources of any sanction or revocation of the license that affects the practice of the profession.
* Comly with standards of Service Excellence Program.
* Available to travel throughout Puerto Rico.
* Conduct prospective, concurrent, retrospective review and discharge planning.
* Responsible to evaluate the quality, medical necessity and services provided.
* Provide guidance to the non-clinical staff as needed.
* URC must provide written notices to the members and providers via fax, mail and/or secure email.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************
Qualifications
* Education: Masters in Social Work, Psychology, Psychological Counseling, Counseling, Psychiatric Nursing, or Bachelor in Nursing.
* Licenses: Unrestricted valid and current active license for Social Work, Psychology, Counseling Psychology, Psychiatric Nursing, or bachelor's in nursing to practice in the Commonwealth of Puerto Rico
* Professional associating membership (colegiación): Valid membership for Social Work and Nursing.
* Relevant Work Experience: Two or more years of experience in the health field
* Kowledge in Microsoft Office
* Preferable fully bilingual
Events Coordinator
Event coordinator job in San Juan, PR
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySITE COORDINATOR & CASE MANAGER
Event coordinator job in Arecibo, PR
Job Description
TITLE: Site Coordinator & Case Manager
PILLAR: Economic Pillar
REPORTS TO: Program Manager
STATUS: þ Full-time o Part-time
CLASIFICATION (FLSA): þ Exempt o Non-Exempt
GENERAL DESCRIPTION: Coordinating and overseeing the Youth Build implementation on-site and case management to develop strategies to assure retention and help students with program participation and personal growth.
TASKS AND DETAILED WORK ACTIVITIES:
Implement program curriculums coordinate trainings and ensure quality program implementation.
Develop strategies to assure participant retention, and help with students' adaptation to a working environment.
Coordinate with community schools to ensure sufficient recruitment for the program.
Assess of needs and social-emotional well-being of the youth and design the strategies to support them in achieving their goals, including the initial retreat.
Work with the Youth Build Program Coordinator to ensure full compliance with participant attendance, class performance, and required assessments.
Facilitate the psychoeducational program and promote the program inside and outside the community.
Case management to support and monitor youth in maintaining focus on goals and overcoming any challenges in job retention and educational pursuits.
Develop a comprehensive academic and social-emotional support plan for students that includes overseeing the Mental Toughness course and coordinating with emotional support programs.
Write program reports and elevate red flags on compliance.
Collaborate and participate in organizational events and develop schedules with practical training sites.
Perform any other task requested by the supervisor.
SUPERVISORY RESPONSIBILITIES:
Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel.
Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Encouraging and building mutual trust, respect, and cooperation among team members.
Identify the developmental needs of others, developing formal educational or training initiatives, such as coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, sociology, or related field. A master's degree in a related field is preferable.
One (1) or more years of experience working with communities, students, or adolescents.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Communicating with Supervisors, Peers, or Subordinates - providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Coordinating the Work and Activities of Others - getting members of a group to work together to accomplish tasks.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems.
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitor Processes, Materials, or Surroundings - monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques.
Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Pre-Arrival Coordinator - Caribe Hilton
Event coordinator job in San Juan, PR
The famous Caribe Hilton is looking for a Pre-Arrival Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot.
The ideal candidate has a minimum of 1 year in Pre-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and is able to communicate in Spanish and English and understand the language.
Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week including weekends and holidays.
Pay Rate: $14.00 per hour
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and paternity leave as per Hilton policy
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
* Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
* Assist the Front Office Manager with daily Front Office operations
* Provide prompt service and actively seek opportunities to drive Guest satisfaction
* Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
* Manage, resolve or escalate any and all Guest complaints quickly
* Work with room assignments for reservations prior guest arrival
* Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
* Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
* Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
* Attend all Front Office meetings
* Act in accordance with fire, health and safety regulations and follow the correct procedures when required
* Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows:
* Previous customer service experience within the hotel/leisure/retail sector
* Excellent interpersonal and communication skills
* Bilingual: English & Spanish
* Commitment to delivering a high level of customer service
* Ability to work under pressure
* Excellent grooming standards
* Flexibility to respond to a variety of work situations
*
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* High level of IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Community Marketing Coordinator - Puerto Rico
Event coordinator job in Ro Grande, PR
**We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Job Summary**
The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations.
**Essential Job Responsibilities**
+ Serve as a positive and professional brand ambassador for Wyndham Destinations
+ Greet, present, and incentivize prospective customers to attend a sales-preview tour
+ Screen and qualify potential customers based on company guidelines
+ Make sales-tour reservations and collect required deposits
Responsibilities include, but are not limited to:
+ Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
+ Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)
**Travel Requirements**
No travel required outside of the home site's area
**Minimum Requirements and Qualifications**
Sales and/or marketing experience is preferred, not required. Must maintain production standards.
**Education**
+ High School Diploma or equivalent is required.
**Training requirements**
+ None
**Knowledge and skills**
+ Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
**Technical Skills**
+ Proficient in MS Excel, MS Word, general computer skills and smart devices.
**Job experience**
+ 1 to 3 years of sales and/or marketing experience is preferred, not required.
_Experience equivalent to the education requirement may be accepted in lieu of the education requirement._
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.
Yb Site Coordinator & Case Manager
Event coordinator job in San Juan, PR
GENERAL DESCRIPTION: Coordinating and overseeing the YouthBuild implementation on site and case management to develop strategies to assure retention and help students with program participation and personal growth.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Implement program curriculums coordinate trainings and ensure quality program implementation.
Develop strategies to assure participant retention, and help with students' adaptation to a working environment.
Coordinate with community schools to ensure sufficient recruitment for the EMPower program.
Do assessment of needs and social emotional wellbeing of the youth and design the strategies to support them in achieving their goals, including the initial retreat.
Work with the Youth Build Program Coordinator to assure full compliance with participant attendance, class performance, and required assessments.
Facilitate the psychoeducational program and promote the program inside and outside the community.
Case management to support and monitor youth in maintaining focus on goals and overcoming any challenges in job retention and educational pursuits.
Develop a comprehensive academic and social-emotional support plan for students that includes overseeing the Mental Toughness course and coordinating with emotional support programs such as Instituto de Psicotraumatología de Puerto Rico.
Write program reports and elevate red flags on compliance.
Collaborate and participate in organizational events and develop schedules with practical training sites.
SUPERVISORY RESPONSIBILITIES:
Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel.
Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Encouraging and building mutual trust, respect, and cooperation among team members.
Identify the developmental needs of others, developing formal educational or training initiatives, such as, coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, sociology or related field. Master's degree in related field preferable.
One (1) or more years of experience working with communities, students or adolescents.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles.
ORGANIZATIONAL COMPETENCIES:
Goal Oriented: Ability to execute actions, use resources efficiently, and make timely decisions according to the quality standards expected by the organization to obtain the expected results.
Service Oriented: Ability to identify and understand the needs and expectations of people in relation to the organization, and serve them with the required quality.
Teamwork: Ability to build cooperative relationships based on trust with the people whom will interact with at work. Promoting the achievement of the organization's objectives.
Effective Communication: Ability to listen and express in a clear, concrete and timely way through writing, verbal and non-verbal communication.
Organizational Commitment: Ability and willingness to align one's behavior with the needs, priorities, values and objectives of the organization, and act based on organizational policies and procedures.
Willingness to Change: Ability to propose changes and adapt work actions to the new realities presented by the organization and its context.
Professional Development: Ability to be an example, by practicing self-development, actively participating in learning forums and promoting the best human resources practices.
Safety: Ability to quickly manage and alert a work-related safety and/or emergency.
ORGANIZATIONAL VALUES:
Extraordinary: Uses his talent and experience to clarify structure, roles and relationships and transform obstacles into opportunities.
Missionary: Maintains self-control in situations of stress and conflict, seeks support when necessary and is committed to letting others know when their behaviors affect them.
VISIONARY: Ability to identify and capitalize on opportunities that guarantee the fulfillment of organizational objectives.
Collaborator: Demonstrates availability, cordiality and participates in face-to-face communication with colleagues and clients, uses email to inform.
PARTICIPATIVE: Complies with established agreements and increases conversations, negotiating priorities and / or asking questions to validate information.
CREATIVE: Promotes a sense of innovation for the development of new ideas, trends and processes to carry out their work.
UTOPIAN: Focused on professional development and change management, ensuring to include all those who are impacted by the change.
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Equal opportunities employer
Auto-ApplyIn House Marketing Coordinator - Margaritaville Rio Mar
Event coordinator job in Ro Grande, PR
**We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Job Summary**
In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.
**Essential Job Responsibilities**
+ Serve as a positive and professional brand ambassador for Wyndham Destinations
+ Partner with the resort staff to receive arrival sheets of guests checking in
+ Greet, present, and incentivize prospective customers to attend a sales-preview tour
+ Screen and qualify potential customers based on company guidelines
+ Make sales-tour reservations and collect required deposits
Responsibilities include, but are not limited to:
+ Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
+ Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)
**Travel Requirements**
No travel required outside of the home site's area
**Minimum Requirements and Qualifications**
+ Sales and/or marketing experience is preferred, not required.
+ Must maintain production standards.
+ Full time availability with weekends and holidays required.
**Education**
+ High School Diploma or equivalent is required.
**Training requirements**
+ Paid Training
**Knowledge and skills**
+ Clear and concise written and verbal communication skills.
+ Ability to work in a team environment within a shared space.
**Technical Skills**
+ Proficient in MS Excel, MS Word, general computer skills and smart devices.
**Job experience**
+ 1 to 3 years of sales and/or marketing experience is preferred, not required.
_Experience equivalent to the education requirement may be accepted in lieu of the education requirement._
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.
YB SITE COORDINATOR & CASE MANAGER
Event coordinator job in San Juan, PR
Job Description
GENERAL DESCRIPTION: Coordinating and overseeing the YouthBuild implementation on site and case management to develop strategies to assure retention and help students with program participation and personal growth.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Implement program curriculums coordinate trainings and ensure quality program implementation.
Develop strategies to assure participant retention, and help with students' adaptation to a working environment.
Coordinate with community schools to ensure sufficient recruitment for the EMPower program.
Do assessment of needs and social emotional wellbeing of the youth and design the strategies to support them in achieving their goals, including the initial retreat.
Work with the Youth Build Program Coordinator to assure full compliance with participant attendance, class performance, and required assessments.
Facilitate the psychoeducational program and promote the program inside and outside the community.
Case management to support and monitor youth in maintaining focus on goals and overcoming any challenges in job retention and educational pursuits.
Develop a comprehensive academic and social-emotional support plan for students that includes overseeing the Mental Toughness course and coordinating with emotional support programs such as Instituto de Psicotraumatología de Puerto Rico.
Write program reports and elevate red flags on compliance.
Collaborate and participate in organizational events and develop schedules with practical training sites.
SUPERVISORY RESPONSIBILITIES:
Determine schedules, sequences, and assignments for work activities, based on work priority and skill of personnel.
Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Encouraging and building mutual trust, respect, and cooperation among team members.
Identify the developmental needs of others, developing formal educational or training initiatives, such as, coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Confer with personnel, to coordinate work activities, resolve employee grievances, or identify and review resources needed.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, sociology or related field. Master's degree in related field preferable.
One (1) or more years of experience working with communities, students or adolescents.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Standing or sitting and speaking or listening are regularly required. Ability to use common office equipment such as computers, facsimiles, printers, calculators, etc. You are frequently required to drive motor vehicles.
ORGANIZATIONAL COMPETENCIES:
Goal Oriented: Ability to execute actions, use resources efficiently, and make timely decisions according to the quality standards expected by the organization to obtain the expected results.
Service Oriented: Ability to identify and understand the needs and expectations of people in relation to the organization, and serve them with the required quality.
Teamwork: Ability to build cooperative relationships based on trust with the people whom will interact with at work. Promoting the achievement of the organization's objectives.
Effective Communication: Ability to listen and express in a clear, concrete and timely way through writing, verbal and non-verbal communication.
Organizational Commitment: Ability and willingness to align one's behavior with the needs, priorities, values and objectives of the organization, and act based on organizational policies and procedures.
Willingness to Change: Ability to propose changes and adapt work actions to the new realities presented by the organization and its context.
Professional Development: Ability to be an example, by practicing self-development, actively participating in learning forums and promoting the best human resources practices.
Safety: Ability to quickly manage and alert a work-related safety and/or emergency.
ORGANIZATIONAL VALUES:
Extraordinary: Uses his talent and experience to clarify structure, roles and relationships and transform obstacles into opportunities.
Missionary: Maintains self-control in situations of stress and conflict, seeks support when necessary and is committed to letting others know when their behaviors affect them.
VISIONARY: Ability to identify and capitalize on opportunities that guarantee the fulfillment of organizational objectives.
Collaborator: Demonstrates availability, cordiality and participates in face-to-face communication with colleagues and clients, uses email to inform.
PARTICIPATIVE: Complies with established agreements and increases conversations, negotiating priorities and / or asking questions to validate information.
CREATIVE: Promotes a sense of innovation for the development of new ideas, trends and processes to carry out their work.
UTOPIAN: Focused on professional development and change management, ensuring to include all those who are impacted by the change.
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Equal opportunities employer
Title: In House Marketing Coordinator - Margaritaville Rio Mar
Event coordinator job in Ro Grande, PR
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.
Essential Job Responsibilities
* Serve as a positive and professional brand ambassador for Wyndham Destinations
* Partner with the resort staff to receive arrival sheets of guests checking in
* Greet, present, and incentivize prospective customers to attend a sales-preview tour
* Screen and qualify potential customers based on company guidelines
* Make sales-tour reservations and collect required deposits
Responsibilities include, but are not limited to:
* Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
* Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)
Travel Requirements
No travel required outside of the home site's area
Minimum Requirements and Qualifications
* Sales and/or marketing experience is preferred, not required.
* Must maintain production standards.
* Full time availability with weekends and holidays required.
Education
* High School Diploma or equivalent is required.
Training requirements
* Paid Training
Knowledge and skills
* Clear and concise written and verbal communication skills.
* Ability to work in a team environment within a shared space.
Technical Skills
* Proficient in MS Excel, MS Word, general computer skills and smart devices.
Job experience
* 1 to 3 years of sales and/or marketing experience is preferred, not required.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
* Medical
* Dental
* Vision
* Flexible spending accounts
* Life and accident coverage
* Disability
* Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
* Wish day paid time to volunteer at an approved organization of your choice
* 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
* Legal and identify theft plan
* Voluntary income protection benefits
* Wellness program (subject to provider availability)
* Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.