Event host job description

Job Responsibilities
The Host role is at the forefront of providing an exceptional member service experience. As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. The Host role facilitates the member's experience throughout our health center.

Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
Demonstrates a commitment to quality, delivering uncompromised service and outcomes.
Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
Assists with assigned projects and special provider or patient requests.
Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
Processes transactions required to begin or complete the visit.
Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members.
Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs.
Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.
Performs other duties as assigned

Required Qualifications
Bachelor's degree or equivalent experience
1 year of experience in customer service position

Preferred Qualifications
Excellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), ChromeOS, or client-branded Windows products such as Microsoft or HP.
Excellent interpersonal skills and the ability to work effectively in a highly collaborative care team environment
Proven organizational skills
High level of ownership, accountability and initiative
Experience with multitasking, issue resolution, and conflict management
Experience in a health care service delivery environment
BLS (Basic Life Support) certification

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected]

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

This is a hybrid position requiring at least 1 day a week in the Washington DC office. Candidates in CA, WA, TX, FL, NY, NJ, MD, and VA may be considered remotely.

The senior editor harnesses the Chronicle of Philanthropy's expertise to develop and execute online briefings and the annual webinar series to help nonprofit professionals improve performance in fundraising, grant-seeking, and management. The senior editor will employ editorial expertise and communication skills to guide expert guests on how to share knowledge with peers in ways that promote genuine learning and advance smart practices throughout the nonprofit world.

The senior editor leads production of all webinars and supervises the editorial events manager and works closely with the content-revenue department and other business colleagues to ensure marketing of the series meets the Chronicle's standards and preserves the Chronicle's valued brand. The senior editor also analyzes audience survey feedback to continually improve sessions and reports to the Director, Learning & Editorial Products.

What's in it for you?

• Medical/Dental/Vision Plans
• 24 PTO Days + Company Holidays
• Paternal/Family/Adoption Leave
• 401K with Company Contribution & Profit Sharing
• Tuition Assistance
• And more!

What you'll do:

• Sets webinar strategy to include developing annual slate of topics in conjunction with the Director, Learning & Editorial Products.
• Conducts content-planning calls with outside experts
• Serves as host or behind-the-scenes support during live events: sort questions for Q&A, monitor time during live event, answer audience questions, support other participants with technology, etc., with assistance from the editorial events manager and other newsroom colleagues.
• Writes and edits promotional webinar copy to ensure accuracy and high quality
• Edits slides to ensure they flow logically and meet Chronicle style, design, and brand standards.
• Oversees editorial events manager who handles webinar logistics, and ensures that events are handled professionally, efficiently and reliably to ensure a positive experience for the Chronicles guest experts.

Qualifications:

• Bachelor's degree preferred
• 5+ years of professional experience is required; 10+ years is preferred
• Experience in webinar moderation, online events, and content development is required
• Experience with nonprofit operations is a plus

The Chronicle is proud to be an equal opportunity employer, and we are committed to creating a diverse work environment. We encourage members of underrepresented communities to apply.

*Seeking an LVN Supervisor and RN Supervisor in Redondo Beach!!!! APPLY TODAY!!!! SIGN ON BONUS!

Essential Functions:

Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

• Consistently exhibits behavior and communication skills that demonstrate our company's commitment to superior customer service, including quality, care and concern with each and every internal and external customer.

• Add Specific Job Functions for this Supervisor role

• Adheres to safety policies and procedures at all times.

• Uses, protects, and discloses our company's patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

• Performs additional duties as assigned. Education:

• Minimum: High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.

• Preferred: Bachelor's degree.

Experience:

• Minimum: Over 1 year and up to and including 3 years of experience.

• Minimum: Previous supervisory experience.

• Preferred: 3-5 years of experience in a healthcare setting.

• Preferred: Previous managed care and/or ambulatory care experience.

Knowledge, Skills, and Abilities

• Computer literate.

• Proficiency in Microsoft office applications (Word, Excel).

• Ability to type 25 wpm.

• Supervisory skills.

• Excellent verbal and written communication skills.

• Bilingual in English and Spanish (may be required).

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you'll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.