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Event manager jobs in Charlotte, NC - 74 jobs

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  • Events Manager

    Bni Global LLC 4.3company rating

    Event manager job in Charlotte, NC

    Reporting to the VP of Communications & Events, the Events Manager is responsible for supporting the planning and execution of BNI Global Events, the BNI Global Convention and other specified National Conferences or Market-Specific Events. This role provides excellent customer service while driving sales through event revenue opportunities and adhering to the budgeted expenses for each event. As part of a dynamic team, this position plays a key role in delivering key events on time and on budget. This role requires attention to detail, organization and the ability to execute promises made to partners. The role serves as an important ambassador and representative of BNI and collaborates with internal stakeholders to identify business development opportunities that lead to long-standing partnerships. Roles and Responsibilities: Serve as key leader of the BNI Global Convention, BNI's largest event of the year Lead +/- 3-5 key global events as specified each year Create and manage budgets for the various events throughout the year and Global Convention Lead vendor selection, contracting and management for all vendors at designated Global Events and as directed for Global Convention Lead event execution for select CRC National Conferences throughout the year Own vendor selection, contracting and management for event vendors and suppliers Collaborate with Global Convention operating partner, Mary O'Connor & Company (MOCCO) Manage invoices for all vendors and ensure they are paid in collaboration with the accounting team Ensure team trainings, employee handbook, staff schedule, and other training materials are administered prior to global events Design and deploy staff schedules for in-scope events Create and maintain impeccable customer relationships, including identifying customer needs and responding creatively, listening to information, asking questions, and applying knowledge to determine solutions. Create and communicate show specs for electrical, audio visual and tradeshow F&B through various vendors Review and reconcile vendor invoices; tracking and collecting accounts receivable Proactively share ideas and solutions to improve upon global events strategy or execution Demonstrated Competencies: Adaptability: The independent ability to adjust to new conditions and handle unexpected, often ambiguous, and paradoxical challenges. Project Management: The discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals. Resource Management: The efficient and effective deployment of the organization's resources when they are needed. Creativity / Innovation: The ability to identify, address, and manage conflicts constructively. This often involves fostering collaboration, communication, problem-solving, and emotional intelligence Enthusiasm / Positive Attitude: “We find the good in everything that happens to us, and that propels our lives forward. Finding the good in every person enables us to attract terrific people, opportunities, and wealth.” Demonstrating a positive yet realistic attitude, energetic engagement, and a willingness to go the extra mile. It involves showing genuine interest, maintaining motivation, and inspiring others with one's passion for work or projects. Initiative: The ability to assess and initiate things independently. Takes proactive action, drives progress without needing constant direction, and is self-motivated. Has resourcefulness and a willingness to go beyond assigned tasks. Quality Management: The act of overseeing all activities and tasks needed to maintain a desired level of excellence; attention to detail. leadership and assertiveness. continuous improvement, customer focus, and analytical skills. Professional Maturity: Competence in a combination of technical skills, emotional intelligence, leadership qualities, and a commitment to continuous learning and growth. Required Qualifications: 5+ years of experience in event planning for both virtual and in person events Project management and organizational skills Outstanding communication and negotiation ability Strong attention to detail and decisive learner Customer-service orientation with a knack for problem-solving Familiarity with process and workflows Team player with leadership skills Experience in dealing with sponsors and entitlements Experience/Success in building marketing mix of promotional activities with aligned/forecasted performance metrics to meet target registration& attendance goals Excel proficiency Experience in managing events in multiple countries Ability to travel to support events throughout the year Preferred Qualifications: Cvent software experience a plus Physical Demands and Working Conditions Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. An equal opportunity employer.
    $34k-45k yearly est. Auto-Apply 54d ago
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  • Manager, Events (Technical Production)

    Wasserman 4.4company rating

    Event manager job in Charlotte, NC

    Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** Job Overview: * Office Policy: Hybrid environment - 3 days in office * Role Type: Full-time employment The Manager, Events is an integral position on Wasserman Live's Event Team with responsibility for the successful delivery of projects, from brief to execution. With a primary focus on technical production this role is responsible for planning, managing, and executing large live events with new and existing clients ensuring that projects are delivered on time, on budget and of a quality as expected by Wasserman and its clients. Due to the nature of event delivery, this role requires domestic US travel to and from event sites. What You'll Do: * Responsible for day-to-day planning, oversight and delivery of numerous events in a lead or support capacity * Work collaboratively with all Wasserman teams to ensure flawless project delivery against the client's objectives and agreed budget * Create and manage project budgets from start to finish, ensuring all aspects of the projects are correctly budgeted for and meet expected financial targets * Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless planning and execution * Manage internal and external vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary * Partner with appropriate departments to determine technical, operational and logistic needs for events, including but not limited to technical production, union or non-union labor, heavy equipment, power, internet, run of show, staging and rigging. * Develop and adhere to the program timeline and workback schedule, including key dates and deliverables to ensure milestones are met and that the project remains ahead of client expectations * Provide regular communication to internal and client teams regarding roles and responsibilities, budget, schedules, and project status * Build and maintain effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects * Showcase forward-thinking initiative to identify the best strategic opportunities and provide new ideas in the ever-changing events landscape * Conduct post-event evaluations and recaps to showcase event success and ROI * Follow all project processes and procedures and quality standards * Supervise and direct a cross functional team of 3 to 50 event staff on-site * Other duties as assigned What We're Looking For: * Minimum of a bachelor's degree or equivalent experience * 2 - 4 years relevant / increasing management in the corporate or live production industry coupled with strong technical aptitude * Strong technical background including audio / video / lighting production. Ability to understand and communicate basic technical production with internal team and clients * Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines * Possess exceptional communication skills, both verbal and written * Must be comfortable working as an integral part of a team environment * Open-minded mentality, allowing thorough exploration of all ideas and thought starters * Must thrive on a fast-paced environment and possess a 'can-do' attitude continuously * Continuously demonstrates solution-oriented mentality * Strong organizational skills, attention to detail and deep understanding of project management concepts for planning, monitoring, and executing * Knowledge and experience with Microsoft Suite, Google Workspace, Vectorworks and / or CAD, ShoFlo, Canva, Prismm, Workday and/or Sketchup preferred Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $31k-38k yearly est. 42d ago
  • Manager, Events (Technical Production)

    Teamwass

    Event manager job in Charlotte, NC

    Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** Job Overview: Office Policy: Hybrid environment - 3 days in office Role Type: Full-time employment The Manager, Events is an integral position on Wasserman Live's Event Team with responsibility for the successful delivery of projects, from brief to execution. With a primary focus on technical production this role is responsible for planning, managing, and executing large live events with new and existing clients ensuring that projects are delivered on time, on budget and of a quality as expected by Wasserman and its clients. Due to the nature of event delivery, this role requires domestic US travel to and from event sites. What You'll Do: Responsible for day-to-day planning, oversight and delivery of numerous events in a lead or support capacity Work collaboratively with all Wasserman teams to ensure flawless project delivery against the client's objectives and agreed budget Create and manage project budgets from start to finish, ensuring all aspects of the projects are correctly budgeted for and meet expected financial targets Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless planning and execution Manage internal and external vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary Partner with appropriate departments to determine technical, operational and logistic needs for events, including but not limited to technical production, union or non-union labor, heavy equipment, power, internet, run of show, staging and rigging. Develop and adhere to the program timeline and workback schedule, including key dates and deliverables to ensure milestones are met and that the project remains ahead of client expectations Provide regular communication to internal and client teams regarding roles and responsibilities, budget, schedules, and project status Build and maintain effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects Showcase forward-thinking initiative to identify the best strategic opportunities and provide new ideas in the ever-changing events landscape Conduct post-event evaluations and recaps to showcase event success and ROI Follow all project processes and procedures and quality standards Supervise and direct a cross functional team of 3 to 50 event staff on-site Other duties as assigned What We're Looking For: Minimum of a bachelor's degree or equivalent experience 2 - 4 years relevant / increasing management in the corporate or live production industry coupled with strong technical aptitude Strong technical background including audio / video / lighting production. Ability to understand and communicate basic technical production with internal team and clients Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines Possess exceptional communication skills, both verbal and written Must be comfortable working as an integral part of a team environment Open-minded mentality, allowing thorough exploration of all ideas and thought starters Must thrive on a fast-paced environment and possess a ‘can-do' attitude continuously Continuously demonstrates solution-oriented mentality Strong organizational skills, attention to detail and deep understanding of project management concepts for planning, monitoring, and executing Knowledge and experience with Microsoft Suite, Google Workspace, Vectorworks and / or CAD, ShoFlo, Canva, Prismm, Workday and/or Sketchup preferred Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $32k-53k yearly est. Auto-Apply 44d ago
  • Event Operations Manager

    U S National Whitewater Center 4.2company rating

    Event manager job in Charlotte, NC

    The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations. Responsibilities Function as the department head and oversee a department made up of full-time and part-time staff Evaluate and assess current programming to ensure success and growth of future events. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Maintain accurate profit and loss statements. Work closely with all Whitewater departments to forecast needs and plan for day-of logistics. Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services. Develop and implement processes and procedures Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. 5+ years of experience in management and/or leadership Experience managing profit and loss statements Ability to think critically and be proactive Excellent Microsoft Office skills Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 60 pounds. Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Paid Time Off Overview of Department The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • Senior Manager, Internal Fraud Event Response

    American Express 4.8company rating

    Event manager job in Charlotte, NC

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Position Overview The Senior Manager of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk. The successful candidate will play a critical role in protecting American Express from insider-driven risks. This role will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy. Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization - with a passion for protecting the integrity of American Express's people, processes, and data. Key Responsibilities: * Create and implement compensating controls to address emerging risks and regulatory changes. * Respond to executive and board requests with timely, data-driven insights and recommendations. * Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team. * Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express . * Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities * Lead rapid response initiatives to address new fraud schemes or internal and external fraud events. * Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines. * Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies * Serve as a key liaison with executive leadership, board members, and regulatory bodies. * Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders. * Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies. * Stay abreast of regulatory developments and industry best practices, updating processes as needed. * Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities. * Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure. * Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic. * Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design. * Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies. * Leverage automation, data visualization, and analytics to continuously refine detection logic. * Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE. Qualifications: * 7 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments. * Demonstrated experience designing and implementing fraud detection rules or models in a production environment. * Strong understanding of internal fraud typologies, control design, and risk frameworks. * Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.). * Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines. * Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance. * Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
    $103.8k-174.8k yearly 5d ago
  • CDS Full Time Event Manager - Product Demonstration

    Product Demonstration In Nashville, Tennessee

    Event manager job in Mooresville, NC

    CDS Full Time Event Manager - Product Demonstration Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings. CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY! What We Offer: Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs) Work-life balance! Full Time Benefits (Medical, Dental, Vision, Life) Short and Long-Term Disability 401(K) plan Generous paid time off Responsibilities: Recruit, train and hire part-time staff. Oversee product preparation and presentation, including food safety and sanitation. Train Product Demonstrators in demonstration preparation and excellent customer services. Communicate between multiple manager, vendors and demonstrators. Participate in new location grand openings as required. Requirements: High school education or equivalent. Two to four years of related experience in retail, hospitality, or food environments. Detail oriented with excellent leadership and communication skills. Proven ability to lead well performing teams. Ability to exercise independent judgement. Able to coach and counsel employees, take correct measures as needs. Flexibility and ability to work in a fast paced environment Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Job Duty Direct all activities engaged in successful events, promotion and sales of vendor products Communicate strategies and tactics to achieve sales, service and operational excellence Support the maintenance and ongoing development of corporate governance framework, policies and procedures Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary Achieve defined revenue and net income objectives through sales activation, strategy and expense management Optimize customer satisfaction/loyalty through improved operations Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - This position does not have guidance or mentoring responsibilities for indirect reports Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Associate's Degree or equivalent experience (Preferred): Bachelor's Degree Or equivalent experience Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field) 3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience Skills, Knowledge and Abilities Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance Excellent Written & Verbal Communication Skills Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment Track Record of Building & Maintaining Customer/Client Relationships Ability to Direct, Lead, & Develop People Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers NEHA Professional Food Handler Certification required Environmental & Physical Requirements Field / Administrative Requirements Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $32k-53k yearly est. Auto-Apply 5d ago
  • Assistant Event Operations Manager

    Sitio de Experiencia de Candidatos

    Event manager job in Charlotte, NC

    Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Management of Event Operations associated with Banquets, Event Services • Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. • Leads shifts and actively participates in the servicing of events. • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). • Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). • Attends pre-event/pre-convention meetings as needed to understand group needs. • Communicates critical information to the Banquet, Event Services and Event Technology teams. • Conducts room function inspections prior to each event to ensure the room is set according to specifications. • Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. • Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. • Maintains attendance log for Banquet, Event Service and Event Technology employees. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. • Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) • Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. • Works with Event Planning team to verify flawless delivery of events. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards • Verifies knowledge and understanding of OSHA regulations are up to date. • Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. • Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from manager as necessary. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. • Meets and greets guests. • Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. • Supports training when appropriate. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $40k-71k yearly est. Auto-Apply 27d ago
  • Event Stagehand - North Carolina

    Rhino Staging 4.0company rating

    Event manager job in Charlotte, NC

    Do you love being around live entertainment? If you have a strong work ethic, a "can-do" attitude and want to play a role in setting the stage for some of the most successful events in our industry, we have a great opportunity for you! We're hiring General & Skilled Stagehands to support concert tours, festivals and other live events throughout North Carolina. We provide labor to many large and small venues in Charlotte and Raleigh and work with some of the biggest production companies in the business. Work Schedule: These are on-call, as needed positions. Hours will vary; including nights, weekends and holidays and there is no minimum guarantee of hours per week, month, etc. Rhino Staging was founded in 1991 with a simple philosophy of doing things right and treating people well. This recipe for success has enabled us to become the leading provider of the safest, most proficient, professional stage crews for live events nationwide. We've pioneered many positive changes in the entertainment industry over the years and will continue to do so through our commitment to integrity, safety and professional development. Qualifications Physical Requirements: Ability to push, pull and lift at least 50 lbs. on your own. Ability to consistently walk, stand, bend, stoop & twist Other Requirements: Reliable source of transportation to get to and from event sites Must understand general industry terms and fundamental principles Must be willing to work varying stagehand level roles. Must be willing to work indoors or outdoors under varying weather conditions Must be willing to work cohesively with teammates and supervisors Must wear appropriate attire and footwear for concert / corporate events as outlined in Rhino policies Professional appearance & demeanor. Able to effectively communicate in English (verbally and in writing) with English-speaking co-workers, supervisors, clients and for safety reasons. Must be 18 yrs of age or older High School diploma or equivalent Previous experience in a similar role is a plus Compensation: DOE If you feel you would be a great fit for this position and align with our mission to be the best at what we do, we invite you to submit an application. (Incomplete applications will not be considered.)
    $26k-47k yearly est. 16d ago
  • Manager, Demand Generation - Field & Events

    Partssource, Inc. 4.4company rating

    Event manager job in Charlotte, NC

    PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. About the Job Opportunity The Manager, Demand Generation - Field & Events owns the field event and webinar engine that drives meetings, pipeline, and deal progression across priority go-to-market motions. This role builds and executes an integrated event calendar tied to quarterly priorities and ensures every program has clear targeting, conversion goals, and measurable ROI. You will run events end-to-end-partnering closely with Sales, Product Marketing, Demand Generation, Marketing Operations, and RevOps-to turn event engagement into disciplined follow-up and pipeline creation. What You'll Do Field Event & Webinar Strategy (Marketing - Demand Generation: Campaign Planning & Execution) * Own the field event and webinar calendar aligned to GTM priorities, ICPs, and pipeline targets * Build quarterly event plans by segment and motion with defined conversion outcomes * Maintain a detailed production roadmap including milestones, owners, and readiness criteria * Ensure events are prioritized based on revenue impact and sales alignment Event Planning & End-to-End Execution (Marketing - Demand Generation: Campaign Planning & Execution) * Plan and execute in-person and virtual events from concept through delivery and close-out * Manage vendors and agencies including AV, venues, platforms, and production partners * Own budgets, timelines, SOWs, and cost controls to ensure on-time, on-budget execution * Create repeatable briefs, checklists, and QA standards for consistent delivery Sales & Product Marketing Partnership (Sales Enablement, Marketing - Product Marketing) * Partner with Sales and Product Marketing to define target audience, messaging, offers, and success criteria * Coordinate speakers and content including outreach, preparation, rehearsals, and facilitation * Ensure each event has a clear sales motion tied to stage progression and meeting goals * Align talk tracks and follow-up motions to the buyer journey Audience Targeting & Sales Playbooks (Marketing - Demand Generation, Sales Enablement) * Validate attendee lists against target accounts, buying groups, and sales priorities * Build and maintain event and tradeshow playbooks for Sales, including meeting goals and outreach sequences * Coordinate onsite staffing plans, meeting logistics, and coverage models with Sales leaders * Ensure SLAs and follow-up expectations are clearly defined and measurable Marketing Ops Integration & Lead Management (Marketing Automation, Sales Revenue Operations) * Partner with Demand Gen and Marketing Ops on promotion plans, landing pages, email journeys, and reminders * Ensure campaigns are instrumented correctly with UTMs, routing rules, and taxonomy * Own lead capture, routing, and handoffs into CRM with clear SLAs * Partner with RevOps and Sales Ops to reduce friction in opportunity creation Post-Event Conversion, Reporting & Optimization (Sales Revenue Operations: Performance Metrics & Reporting) * Drive post-event conversion plans including nurture, meeting setting, and content reuse * Package event outputs into reusable assets with Content and Product Marketing * Report performance across registrations, attendance, meetings, pipeline, and ROI * Run retrospectives and apply learnings to improve conversion and efficiency What You'll Bring Your Background * 3-4+ years of experience in B2B field marketing, events, or integrated marketing programs * Proven ability to execute webinars and in-person events end-to-end * Strong cross-functional execution with Sales, Product Marketing, Demand Gen, and Marketing Ops * Experience with event platforms, CRM, and marketing automation tools * Comfort operating in a metrics-driven environment tied to pipeline outcomes Preferred * Experience in healthcare, healthcare IT, medtech, or enterprise B2B environments * Experience with executive events, trade shows, and field roadshows * Familiarity with ABM concepts and account-based event targeting * Strong copy and messaging instincts for event value propositions Benefits & Perks * Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) * Career and professional development through training, coaching and new experiences. * Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. * Inclusive and diverse community of passionate professionals learning and growing together. Interested? We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit. About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on. In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: * PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024 * PartsSource Named Among the Top 50 Healthcare Technology Companies of 2025 * PartsSource Named Among the Top 25 Healthcare Software Companies of 2025 * PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 * WSJ: Bain Capital Private Equity Scoops Up PartsSource EEO PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Legal authorization to work in the U.S. is required. Create a Job Alert Interested in building your career at PartsSource? Get future opportunities sent straight to your email. Create alert
    $30k-42k yearly est. 3d ago
  • Event Manager, Hospitality

    Quint Events 3.3company rating

    Event manager job in Charlotte, NC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Role As the Event Manager, Hospitality (food and beverage, branding, production, talent appearances, etc.), your contribution to the organization will be to deliver an exceptional guest experience at established financial margins for your portion of events assigned under your umbrella and to support overall initiatives to provide outstanding guest experiences at all events globally. Who You Are Achieving this will require being: Self-driven curiosity and initiative to learn our department, company, and event intricacies as well as existing systems, technology, and processes. Willing and comfortable to ask questions and build relationships independently. High proficiency in time management, deadline management, and attention to detail. Thriving in an ever-changing, collaborative, team environment. Performance will be evaluated on: Accuracy and timeliness of work completion for you and your report(s). Consistency in collaborating and supporting the global team. Direct report(s), peer, and manager feedback. Guest experience feedback for assigned functions. Financial delivery to the budget for assigned functions. Reports to: Senior Events Manager (Hospitality or Logistics) Core Responsibilities Guest Experience and Event Management Responsible for the planning and on-site delivery of your function (hospitality/logistics) for 12+ events annually ranging from 200 to 12,000 guests per event beginning with event launch up to a year in advance of event date. Event planning includes (but is not limited to) and varies by your function: Designing and producing cohesive, brand-aligned, and engaging hospitality spaces in collaboration with Marketing/Creative and vendors including branding, décor, live activations, furniture, room diagrams, etc. Creating detailed run of show documentation to ensure a seamless guest experience considering appearances, entertainment, live sporting schedules, guest movement, mealtimes, etc. Coordinating with the internal graphic design team to produce required assets such as credentials, signage, large format graphics, etc. Significant amount of scheduling and timeline management for both guests and staff across hospitality, tours, and experiences, etc. Vendor/supplier selection, negotiation, contracting, and ongoing management for services such as food and beverage, production, appearances, staffing services, gifts, etc. Ensuring goods and services are delivered in accordance with the contract. Obtaining appropriate permits, licenses, and contracts required to deliver the event. Providing information and collaborating with Guest Services and Guest Communications to ensure guests receive proactive and accurate information about their experience. Work collaboratively with internal departments to ensure execution aligns to internal requirements such as Event Programs Management, Marketing/Creative, Sales, Partner Management, and Product Management. On-site delivery includes (but is not limited to) and varies by your function: Manage and support preparation and set-up activities such as overseeing vendors/suppliers, moving equipment, freight, setting up meeting and hospitality spaces, etc. Manage and support preparation and set-up activities such as overseeing vendors/suppliers, moving equipment, freight, setting up meeting and hospitality spaces, etc Identifying opportunities in all facets of the guest journey to improve the guest experience, create efficiency, and to otherwise elevate our services, processes, and interactions with guests. Leadership and Personnel Management Lead 1+ direct report(s). Setting objectives and prioritizing tasks for you and your report(s) to ensure successful delivery and execution of the event based on the event planning responsibilities above. Ensure accuracy and timely completion of your report(s) and deliverables. Hands-on career development and coaching of your report(s). Focus on the team dynamic and encourage collaboration. Financial Management Accountable for your assigned portion(s) of the budget for your assigned events; equally holding your team accountable for budget management. Maximize budget utilization through negotiation and internal collaboration. Ensure accurate and timely tracking of planned and confirmed expenses. Tightly manage your own on-site expenses and inspire fiscal responsibilities in fellow travelers. Collaborate with department leaders to understand sales projections and any required budget adjustments. Basic Qualifications Work Experience, Education, and Skills 4+ years' progressive experience in event planning and management. Live/sporting events experience preferred. 1+ years' experience leading people. Full-time, direct reports preferred. Direct experience managing budgets of at least 150K USD. Bachelor's degree or higher in Hospitality Management, Business, Marketing, or related field. Proficient computer skills, including but not limited to Excel, CRM software, and project management tools. Bi/multilingual preferred. Interpersonal Skills and Traits Ability to multitask in a fast-paced, deadline driven environment. Strong time management and prioritization skills. Highly adaptable and comfortable making decisions in new or changing situations. Detail-oriented and results-driven. Innovative problem solving. Collaborative and comfortable building relationships. deadline-driven Physical Prolonged periods sitting at a desk and working on a computer. Extensive walking and standing for periods greater than 12 hours while at events. Must be able to lift to 30 pounds. Full-time in-person based in the Charlotte, NC office. Requires flexibility to work long hours and weekends, as needed, in addition to having the ability to travel up to 50% - targeted travel 18-25%. Willing and eligible to travel internationally. Eligible to work in the United States. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $28k-35k yearly est. 5d ago
  • Event Contractor

    Ballertv 4.1company rating

    Event manager job in Charlotte, NC

    *** Must be local to the city listed WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT SERVICES WE NEEDTRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. *Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! QUALIFICATIONSMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude PREFFEREDExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly 37d ago
  • CDS Full Time Event Manager - Product Demonstration

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Event manager job in Mooresville, NC

    CDS Full Time Event Manager - Product Demonstration Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings. CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY! What We Offer: Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs) Work-life balance! Full Time Benefits (Medical, Dental, Vision, Life) Short and Long-Term Disability 401(K) plan Generous paid time off Responsibilities: Recruit, train and hire part-time staff. Oversee product preparation and presentation, including food safety and sanitation. Train Product Demonstrators in demonstration preparation and excellent customer services. Communicate between multiple manager, vendors and demonstrators. Participate in new location grand openings as required. Requirements: High school education or equivalent. Two to four years of related experience in retail, hospitality, or food environments. Detail oriented with excellent leadership and communication skills. Proven ability to lead well performing teams. Ability to exercise independent judgement. Able to coach and counsel employees, take correct measures as needs. Flexibility and ability to work in a fast paced environment Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Job Duty Direct all activities engaged in successful events, promotion and sales of vendor products Communicate strategies and tactics to achieve sales, service and operational excellence Support the maintenance and ongoing development of corporate governance framework, policies and procedures Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary Achieve defined revenue and net income objectives through sales activation, strategy and expense management Optimize customer satisfaction/loyalty through improved operations Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - This position does not have guidance or mentoring responsibilities for indirect reports Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Associate's Degree or equivalent experience (Preferred): Bachelor's Degree Or equivalent experience Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field) 3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience Skills, Knowledge and Abilities Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance Excellent Written & Verbal Communication Skills Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment Track Record of Building & Maintaining Customer/Client Relationships Ability to Direct, Lead, & Develop People Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers NEHA Professional Food Handler Certification required Environmental & Physical Requirements Field / Administrative Requirements Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $29k-42k yearly est. Auto-Apply 4d ago
  • Member and Special Events Manager

    Grandfather Golf and Country Club

    Event manager job in Pineville, NC

    Job DescriptionDescription: The Member Events Manager plays a crucial role in planning and executing member events at the Club. In this role, there is a great deal of member interaction, and it requires a high level of attention to detail in all aspects of catering events. This individual will maintain the club's social calendar of Banquets and Special Functions, as well as plan, coordinate, and stage these events. This role partners closely with other Food and Beverage departments to deliver high-quality events on time and on budget, in accordance with our club standards. There is also an opportunity to assist in all Member Dining Outlets in a supervisory capacity. Please click the link below to view our full ad: **************************************** UDVjXcTKq5Y Requirements: Oversees and maintains a standard of service and ethics consistent with what is expected at Grandfather Golf and Country Club. Greets members and guests, creating a warm and welcoming environment for all. Ensures that Club members and guests are satisfied with their experience during their visit to the Club. Responsible for owning and maintaining the Club's master event calendar and organizing digital event files. Works closely with the Executive Chef and other members of Food and Beverage management to determine menu prices, menus and other details for catered events. Conducts banquet inventory as needed. Responsible for developing contracts and overseeing all administrative and operational aspects of preparing and serving events. Monitors the cleanliness of the entire Clubhouse and Member Dining Outlets. Plans and documents banquets, luncheons, weddings, and other social events hosted by members or sponsored guests; obtains pertinent information for guest planning. Responsible for all event time duties & side work sheets. Responsible for all event updates being entered into Jonas Encore. Ensures banquet billing is submitted to Accounts Receivable weekly. Creates room diagrams, floor plans, side work, event order sheets, banquet item placement, and special function details. Responsible for all event updates being entered into OneNote. Participates in hiring the banquet team. Facilitates onboarding and training for the banquet team. Supervises and gives direction to all banquet staff. Hosts pre-function meetings to ensure a smooth service experience. In charge of weekly BEO Meetings with all Food and Beverage staff to discuss Special Functions. Completes other appropriate duties assigned by the Assistant General Manager and General Manager. Must be physically able to work any duty station when necessary. Must be able to stand and walk for up to four hours in length. Must be able to lift up to 50 pounds on a regular basis. Must be able to bend, kneel, reach above shoulder level regularly, push, and pull up to four hours.
    $40k-73k yearly est. 14d ago
  • Manager, Events

    Teamwass

    Event manager job in Charlotte, NC

    Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** JOB OVERVIEW The Manager, Events is an integral position on Wasserman Live's Event Team responsible for the successful delivery of projects, from brief to execution. With a strong focus on event operations, this role will plan, manage, and execute events with new and existing clients ensuring that projects are delivered on-time, on-budget and of a quality as expected by Wasserman and its clients. Due to the nature of event delivery, this role requires domestic US travel to and from event sites. WHAT YOU'LL DO Responsible for day-to-day planning, oversight and delivery of numerous events in a lead or support capacity Work collaboratively with all Wasserman teams to ensure flawless project delivery against the client's objectives and agreed budget Manage project budgets from start to finish, ensuring all aspects of the projects are correctly budgeted for and meet expected financial targets Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless planning and execution Manage internal and external vendor relationships for all aspects of the event cycle including but not limited to: technical production, staging, graphics, creative and environmental design, fabrication, guest flow, food and beverage, transportation, staffing, venue and labor and other project executional vendor partnerships as necessary Manage and develop the relationships with Wasserman trusted suppliers and third-parties, throughout the duration of projects Develop and adhere to the program timeline and workback schedule, including key dates and deliverables to ensure milestones are met and that the project remains ahead of client expectations Provide regular communication to internal and client teams regarding roles and responsibilities, budget, schedules, and project status Build and maintain effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects Showcase forward-thinking initiative to identify the best strategic opportunities and provide new ideas in the ever-changing events landscape Conduct post-event evaluations and recaps to showcase event success and ROI Follow all project processes and procedures and quality standards Other duties as assigned WHAT WE'RE LOOKING FOR Minimum of a Bachelor's Degree or equivalent experience 2 - 4 years relevant / increasing event management and operations experience (preferably in experiential, sports or entertainment field) Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines Possess exceptional communication skills, both verbal and written Must be comfortable working as an integral part of a team environment Open-minded mentality, allowing thorough exploration of all ideas and thought-starters Must thrive on a fast-paced environment and possess a ‘can-do' attitude continuously Continuously demonstrates solution-oriented mentality Knowledge and experience with Microsoft Suite, Google Workspace, Workday, Vectorworks, ShoFlo, CAD, Canva, Prismm and or Sketchup preferred Strong organizational skills, attention to detail and deep understanding of project management concepts for planning, monitoring, and executing Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $32k-53k yearly est. Auto-Apply 2d ago
  • Event Operations Manager

    U S National Whitewater Center 4.2company rating

    Event manager job in Charlotte, NC

    Job Description The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations. Responsibilities Function as the department head and oversee a department made up of full-time and part-time staff Evaluate and assess current programming to ensure success and growth of future events. Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives. Maintain accurate profit and loss statements. Work closely with all Whitewater departments to forecast needs and plan for day-of logistics. Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services. Develop and implement processes and procedures Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources. Other duties as assigned. Requirements Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. 5+ years of experience in management and/or leadership Experience managing profit and loss statements Ability to think critically and be proactive Excellent Microsoft Office skills Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 60 pounds. Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Paid Time Off Overview of Department The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
    $46k-62k yearly est. 4d ago
  • Senior Manager, Internal Fraud Event Response

    American Express 4.8company rating

    Event manager job in Charlotte, NC

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Position Overview** The Senior Manager of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk. The successful candidate will play a critical role in protecting American Express from insider-driven risks. This role will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy. Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization - with a passion for protecting the integrity of American Express's people, processes, and data. **Key Responsibilities:** + Create and implement compensating controls to address emerging risks and regulatory changes. + Respond to executive and board requests with timely, data-driven insights and recommendations. + Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team. + Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express . + Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities + Lead rapid response initiatives to address new fraud schemes or internal and external fraud events. + Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines. + Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies + Serve as a key liaison with executive leadership, board members, and regulatory bodies. + Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders. + Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies. + Stay abreast of regulatory developments and industry best practices, updating processes as needed. + Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities. + Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure. + Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic. + Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design. + Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies. + Leverage automation, data visualization, and analytics to continuously refine detection logic. + Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE. **Qualifications:** + 7 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments. + Demonstrated experience designing and implementing fraud detection rules or models in a production environment. + Strong understanding of internal fraud typologies, control design, and risk frameworks. + Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.). + Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines. + Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance. + Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** United States, US-North Carolina-Charlotte **Schedule** Full-time **Req ID:** 26000435
    $103.8k-174.8k yearly 13d ago
  • Event Manager, Hospitality

    Quintevents 3.3company rating

    Event manager job in Charlotte, NC

    Job DescriptionSalary: About the Role As the Event Manager, Hospitality (food and beverage, branding, production, talent appearances, etc.), your contribution to the organization will be to deliver an exceptional guest experience atestablishedfinancial margins foryourportionof events assigned under your umbrellaand to supportoverall initiatives to provide outstanding guest experiences at all events globally. Who You Are Achieving this will require being: Self-driven curiosityandinitiativetolearnour department, company, and event intricaciesas well as existingsystems, technology, and processes. Willing andcomfortableto ask questions and build relationships independently. Highproficiencyin timemanagement, deadline management, and attention to detail. Thrivingin an ever-changing,collaborative, team environment. Performance will be evaluated on: Accuracy and timelinessof work completion for you and your report(s). Consistency in collaborating and supporting the global team. Direct report(s), peer, and managerfeedback. Guest experience feedbackfor assigned functions. Financial delivery to the budgetfor assigned functions. Reports to: Senior Events Manager(Hospitality or Logistics) Core Responsibilities Guest Experience and Event Management Responsible for the planning and on-site delivery ofyour function (hospitality/logistics)for12+ events annually ranging from 200 to 12,000 guests per eventbeginning with event launch up to a year in advance of event date. Event planning includes (but is not limited to) and varies by your function: Designing and producing cohesive, brand-aligned, and engaging hospitality spaces in collaboration with Marketing/Creative and vendors including branding, dcor, live activations, furniture, room diagrams, etc. Creatingdetailedrun of show documentation to ensure a seamless guest experience considering appearances, entertainment, live sporting schedules, guest movement, mealtimes, etc. Coordinating with the internal graphic design team to produce required assets such as credentials, signage, large format graphics, etc. Significant amount of scheduling and timeline management for both guests and staff across hospitality, tours, and experiences, etc. Vendor/supplierselection, negotiation, contracting, and ongoing management for services such as food and beverage, production, appearances, staffing services, gifts, etc. Ensuring goods and services are deliveredin accordance withthe contract. Obtainingappropriate permits, licenses, and contractsrequiredto deliver the event. Providing information and collaborating with Guest Services and Guest Communications to ensure guests receive proactive andaccurateinformation about their experience. Work collaboratively with internal departments to ensure execution aligns to internal requirements such as Event Programs Management, Marketing/Creative, Sales, Partner Management, and Product Management. On-site delivery includes (but is not limited to) and varies by your function: Manage and support preparation and set-up activities such as overseeing vendors/suppliers, moving equipment, freight, setting upmeetingand hospitality spaces, etc. Manage and support preparation and set-up activities such as overseeing vendors/suppliers, moving equipment, freight, setting upmeeting and hospitality spaces, etc Identifyingopportunities in allfacetsof the guestjourneytoimprove the guest experience,create efficiency, and to otherwise elevate our services, processes,and interactions withguests. Leadership and Personnel Management Lead 1+direct report(s). Settingobjectivesand prioritizing tasks foryouand yourreport(s) to ensuresuccessfuldelivery and execution of the eventbased on the event planning responsibilities above. Ensure accuracy andtimelycompletionofyourreport(s) and deliverables. Hands-on career development and coaching of yourreport(s). Focus on the team dynamic and encourage collaboration. FinancialManagement Accountable foryourassignedportion(s)ofthebudgetforyourassigned events; equally holding your team accountable for budget management. Maximize budgetutilizationthrough negotiation and internal collaboration. Ensureaccurateandtimelytracking of planned and confirmed expenses. Tightly manage your own on-site expenses and inspire fiscal responsibilitiesinfellow travelers. Collaborate with department leaders tounderstandsales projections and anyrequiredbudget adjustments. Basic Qualifications Work Experience, Education, and Skills 4+ years progressive experience in event planning and management. Live/sporting events experience preferred. 1+ years experience leadingpeople. Full-time, direct reportspreferred. Direct experience managing budgets of at least150KUSD. Bachelors degree or higher in Hospitality Management, Business, Marketing, or related field. Proficient computer skills, including but not limited to Excel, CRM software, and project management tools. Bi/multilingual preferred. Interpersonal Skills and Traits Ability tomultitask in a fast-paced,deadline drivenenvironment. Strongtime managementand prioritizationskills. Highly adaptable and comfortable making decisions innew or changing situations. Detail-oriented and results-driven. Innovative problem solving. Collaborative and comfortable building relationships. deadline-driven Physical Prolongedperiodssitting at a desk and working on a computer. Extensive walking and standing for periods greater than 12 hours while at events. Must be able tolift to 30 pounds. Full-time in-person based in the Charlotte, NC office. Requires flexibility to work long hours and weekends, as needed, in addition to having the ability to travel up to 50% - targeted travel 18-25%. Willing and eligible to travel internationally. Eligible to work in the United States.
    $28k-35k yearly est. 6d ago
  • Member and Special Events Manager

    Grandfather Golf and Country Club

    Event manager job in Pineville, NC

    Full-time Description The Member Events Manager plays a crucial role in planning and executing member events at the Club. In this role, there is a great deal of member interaction, and it requires a high level of attention to detail in all aspects of catering events. This individual will maintain the club's social calendar of Banquets and Special Functions, as well as plan, coordinate, and stage these events. This role partners closely with other Food and Beverage departments to deliver high-quality events on time and on budget, in accordance with our club standards. There is also an opportunity to assist in all Member Dining Outlets in a supervisory capacity. Please click the link below to view our full ad: **************************************** UDVjXcTKq5Y Requirements Oversees and maintains a standard of service and ethics consistent with what is expected at Grandfather Golf and Country Club. Greets members and guests, creating a warm and welcoming environment for all. Ensures that Club members and guests are satisfied with their experience during their visit to the Club. Responsible for owning and maintaining the Club's master event calendar and organizing digital event files. Works closely with the Executive Chef and other members of Food and Beverage management to determine menu prices, menus and other details for catered events. Conducts banquet inventory as needed. Responsible for developing contracts and overseeing all administrative and operational aspects of preparing and serving events. Monitors the cleanliness of the entire Clubhouse and Member Dining Outlets. Plans and documents banquets, luncheons, weddings, and other social events hosted by members or sponsored guests; obtains pertinent information for guest planning. Responsible for all event time duties & side work sheets. Responsible for all event updates being entered into Jonas Encore. Ensures banquet billing is submitted to Accounts Receivable weekly. Creates room diagrams, floor plans, side work, event order sheets, banquet item placement, and special function details. Responsible for all event updates being entered into OneNote. Participates in hiring the banquet team. Facilitates onboarding and training for the banquet team. Supervises and gives direction to all banquet staff. Hosts pre-function meetings to ensure a smooth service experience. In charge of weekly BEO Meetings with all Food and Beverage staff to discuss Special Functions. Completes other appropriate duties assigned by the Assistant General Manager and General Manager. Must be physically able to work any duty station when necessary. Must be able to stand and walk for up to four hours in length. Must be able to lift up to 50 pounds on a regular basis. Must be able to bend, kneel, reach above shoulder level regularly, push, and pull up to four hours.
    $40k-73k yearly est. 16d ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Event manager job in Rock Hill, SC

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago
  • Director, Internal Fraud Event Response

    American Express 4.8company rating

    Event manager job in Charlotte, NC

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Position Overview** The Director of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk. The Director will provide guidance, best practice, and code validation for other analytic staff across the IFCOE. The successful candidate will play a critical role in protecting American Express from insider-driven risks. This leader will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy. Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization - with a passion for protecting the integrity of American Express's people, processes, and data. **Key Responsibilities:** + Create and implement compensating controls to address emerging risks and regulatory changes. + Provide analytic support to more junior analytic staff + Respond to executive and board requests with timely, data-driven insights and recommendations. + Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team. + Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express. + Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities + Lead rapid response initiatives to address new fraud schemes or internal and external fraud events. + Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines. + Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies + Serve as a key liaison with executive leadership, board members, and regulatory bodies. + Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders. + Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies. + Stay abreast of regulatory developments and industry best practices, updating processes as needed. + Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities. + Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure. + Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic. + Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards. + Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks. + Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design. + Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies. + Leverage automation, data visualization, and analytics to continuously refine detection logic. + Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE. **Qualifications:** + 10 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments. + Demonstrated experience designing and implementing fraud detection rules or models in a production environment. + Strong understanding of internal fraud typologies, control design, and risk frameworks. + Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.). + Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines. + Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance. + Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision. **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** United States, US-North Carolina-Charlotte **Schedule** Full-time **Req ID:** 26000430
    $67k-83k yearly est. 13d ago

Learn more about event manager jobs

How much does an event manager earn in Charlotte, NC?

The average event manager in Charlotte, NC earns between $26,000 and $66,000 annually. This compares to the national average event manager range of $33,000 to $77,000.

Average event manager salary in Charlotte, NC

$41,000

What are the biggest employers of Event Managers in Charlotte, NC?

The biggest employers of Event Managers in Charlotte, NC are:
  1. Grandbridge Real Estate Capital
  2. Walker & Dunlop
  3. QuintEvents
  4. Teamwass
  5. B.N.I.
  6. Atrium Health Floyd
  7. Wasserman
  8. PartsSource
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