Senior Event Manager - Grand Wailea Resort
Event manager job in Wailea, HI
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Senior Event Manager to join the Catering and Events team!
Located on 40 acres of lush tropical gardens, this Forbes Recommended property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 12 food and beverage outlets. This includes 6 restaurants, 2 bars, a cafe, and in-room dining.
In this role, you will play a vital role in ensuring the success of our hotel events by handling event documentation, coordinating with various departments, and providing consistent, high-level service throughout the entire event lifecycle.
The ideal candidate is a strong team player that is detail-oriented with a passion for creating exceptional events.
Want to learn more? , , ,
What will I be doing?
As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
What are we looking for?
• Minimum Years of Experience: two (2) years Hospitality related experience at manager level.
• Experience in supervision or management of 1-3 people.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
The salary range for this role is $85,000 to $100,000 depending on experience.
#LI-MD1
CDS Full Time Event Manager - Product Demonstration
Event manager job in Urban Honolulu, HI
Minimum: USD $54,700.00/Yr. Maximum: USD $68,400.00/Yr. Market Type: Demonstration CDS Full Time Event Manager - Product Demonstration Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings.
CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!
What We Offer:
* Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
* Work-life balance!
* Full Time Benefits (Medical, Dental, Vision, Life)
* Short and Long-Term Disability
* 401(K) plan
* Generous paid time off
Responsibilities:
* Recruit, train and hire part-time staff.
* Oversee product preparation and presentation, including food safety and sanitation.
* Train Product Demonstrators in demonstration preparation and excellent customer services.
* Communicate between multiple manager, vendors and demonstrators.
* Participate in new location grand openings as required.
Requirements:
* High school education or equivalent.
* Two to four years of related experience in retail, hospitality, or food environments.
* Detail oriented with excellent leadership and communication skills.
* Proven ability to lead well performing teams.
* Ability to exercise independent judgement.
* Able to coach and counsel employees, take correct measures as needs.
* Flexibility and ability to work in a fast paced environment
Job Will Remain Open Until Filled
Auto-ApplyCDS Full Time Event Manager - Product Demonstration
Event manager job in Urban Honolulu, HI
CDS Full Time Event Manager - Product Demonstration
Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings.
CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!
What We Offer:
Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
Work-life balance!
Full Time Benefits (Medical, Dental, Vision, Life)
Short and Long-Term Disability
401(K) plan
Generous paid time off
Responsibilities:
Recruit, train and hire part-time staff.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and excellent customer services.
Communicate between multiple manager, vendors and demonstrators.
Participate in new location grand openings as required.
Requirements:
High school education or equivalent.
Two to four years of related experience in retail, hospitality, or food environments.
Detail oriented with excellent leadership and communication skills.
Proven ability to lead well performing teams.
Ability to exercise independent judgement.
Able to coach and counsel employees, take correct measures as needs.
Flexibility and ability to work in a fast paced environment
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Direct all activities engaged in successful events, promotion and sales of vendor products
Communicate strategies and tactics to achieve sales, service and operational excellence
Support the maintenance and ongoing development of corporate governance framework, policies and procedures
Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary
Achieve defined revenue and net income objectives through sales activation, strategy and expense management
Optimize customer satisfaction/loyalty through improved operations
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Associate's Degree or equivalent experience
(Preferred): Bachelor's Degree Or equivalent experience
Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field)
3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience
Skills, Knowledge and Abilities
Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Excellent Written & Verbal Communication Skills
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Direct, Lead, & Develop People
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplySenior Events Manager
Event manager job in Lahaina, HI
**Additional Information** **Job Number** 25168699 **Job Category** Event Management **Location** The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAP (*******************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $88,000 - $117,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Executing Event Operations**
- Solve problems and/or suggest alternatives to previous arrangements if necessary.
- Leads pre-event and post-event meetings for assigned groups.
- Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
- Manages customer budgets to maximize revenue and meet customer needs.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
- Manages group room blocks and meeting space for assigned groups.
- Adheres to all standards, policies, and procedures.
- Celebrates successes and publicly recognizes the contributions of team members.
**Executing the Sales and Marketing Strategy**
- Up-sells products and services throughout the event process.
- Participates in customer site inspections and assists with the sales process when necessary.
- Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
**Managing Profitability**
- Manages revenue and profitability associated with events.
- Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
- Reviews billing and payments with clients.
**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Makes presence known to customer at all times during entire event process.
- Follows up with customer post-event.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Reviews comment cards and guest satisfaction results with associates.
- Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
CDS Full Time Event Manager - Product Demonstration
Event manager job in Urban Honolulu, HI
CDS Full Time Event Manager - Product Demonstration
Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings.
CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!
What We Offer:
Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
Work-life balance!
Full Time Benefits (Medical, Dental, Vision, Life)
Short and Long-Term Disability
401(K) plan
Generous paid time off
Responsibilities:
Recruit, train and hire part-time staff.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and excellent customer services.
Communicate between multiple manager, vendors and demonstrators.
Participate in new location grand openings as required.
Requirements:
High school education or equivalent.
Two to four years of related experience in retail, hospitality, or food environments.
Detail oriented with excellent leadership and communication skills.
Proven ability to lead well performing teams.
Ability to exercise independent judgement.
Able to coach and counsel employees, take correct measures as needs.
Flexibility and ability to work in a fast paced environment
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Direct all activities engaged in successful events, promotion and sales of vendor products
Communicate strategies and tactics to achieve sales, service and operational excellence
Support the maintenance and ongoing development of corporate governance framework, policies and procedures
Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary
Achieve defined revenue and net income objectives through sales activation, strategy and expense management
Optimize customer satisfaction/loyalty through improved operations
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Associate's Degree or equivalent experience
(Preferred): Bachelor's Degree Or equivalent experience
Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field)
3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience
Skills, Knowledge and Abilities
Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Excellent Written & Verbal Communication Skills
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Direct, Lead, & Develop People
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplySr. Event Manager
Event manager job in Urban Honolulu, HI
Hawaiʻi Convention Center Just steps from Waikīkī, the Hawaiʻi Convention Center is an event destination like none other - a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating. Designed by world-renowned architects Wimberly Allison Tong & Goo and LMN, this luminous structure shines like a gem tucked into its tropical setting, blending state-of-the-art technology with authentic island ambiance as a monument to the cultural diversity and legendary spirit of aloha that inspires attendees to see the world in a new light.
Essential Duties:
EVENT MANAGEMENT:
* Manages various types of events as dictated by ongoing event activity
* Manages all logistics for events booked at HCC. Determines event strategies and plans how to accomplish event success.
* Primary contact and principle liaison during an event.
* Determines needs and resolve problems by making strategic, business oriented and client-serving decisions required to ensure a successful event.
* Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return.
* Provide paperwork for the planning of a successful event (resumes, work orders, floor plans, event report and final invoicing).
* Provide detailed accounting of all event charges and collects payment in advance as outlined in the license agreement.
* Accepts project work as assigned by the Director of Events and attends meetings regularly with various support departments to ensure open communication in the shared desire of improving efficiencies and reducing cost.
* Runs reports and understands key performance indicators with the USI framework.
* Ensures that our customers receive correct and up to date information about programs, events and quoted prices.
* Ensures customer needs are efficiently and effectively identified and questions or concerns are resolved.
* Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return.
SAFETY:
* Monitors events to ensure all building rules, policies and safety procedures are being adhered to and enforced during events.
SITE TOURS:
* Conducts site tours of facility to prospective and/or booked clients.
* Shows the variety of usage, operations and functions the facility can provide. Conducts precon meetings and presentations, as needed.
Required Qualifications (Job Knowledge, Skills, and Education):
* A minimum education level of: High School Diploma or its equivalency
* A minimum of 4-5 years of related work experience.
* Experience effectively managing and/or planning events, including articulating details, commencing effective communication to internal support teams as well as client appointed points of contact.
* Excellent customer service skills working with diverse backgrounds and able to adapt to many changes and additions.
* Excellent knowledge of computer operations (Microsoft Office 365)
* Effective oral communication and listening skills; able to speak clearly to give instructions and explanations and listen/understand when communicating with staff, vendors, and clients
* Effective written communication skills; able to write and compose correspondence, contracts, memos and reports
* Experience establishing and maintaining cooperative and productive work relationships
* Excellent organizational and time management skills; strong attention to detail
* Experience managing multiple priorities and working independently; able to multi-task in a fast-paced environment while meeting deadlines and remaining productive and professional.
* Demonstrated independent thinking and problem-solving skills; able to work with confidential information
* Must possess and exude a positive, team-oriented attitude
* Self-starter with a willingness and enthusiasm for taking on additional responsibility
* Due to the cyclical nature of the entertainment industry, employees may be required to work varying schedules to reflect the business needs of the company. Candidates are expected to multi task multiple accounts at one time while meeting deadlines and benchmarks set forth by the Director of Events.
* Ability to stand or otherwise remain in a stationary position for several hours
* Ability to walk or otherwise move about frequently for several hours\Must have the ability to work harmoniously in a team setting exhibiting the "Aloha Spirit" to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai'i Convention Center's vision, mission statement and values.
Range of pay 75K - 85K Annually
Sr. Event Manager
Event manager job in Urban Honolulu, HI
Hawaiʻi Convention Center
Just steps from Waikīkī, the Hawaiʻi Convention Center is an event destination like none other - a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating. Designed by world-renowned architects Wimberly Allison Tong & Goo and LMN, this luminous structure shines like a gem tucked into its tropical setting, blending state-of-the-art technology with authentic island ambiance as a monument to the cultural diversity and legendary spirit of aloha that inspires attendees to see the world in a new light.
Essential Duties:
EVENT MANAGEMENT:
Manages various types of events as dictated by ongoing event activity
Manages all logistics for events booked at HCC. Determines event strategies and plans how to accomplish event success.
Primary contact and principle liaison during an event.
Determines needs and resolve problems by making strategic, business oriented and client-serving decisions required to ensure a successful event.
Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return.
Provide paperwork for the planning of a successful event (resumes, work orders, floor plans, event report and final invoicing).
Provide detailed accounting of all event charges and collects payment in advance as outlined in the license agreement.
Accepts project work as assigned by the Director of Events and attends meetings regularly with various support departments to ensure open communication in the shared desire of improving efficiencies and reducing cost.
Runs reports and understands key performance indicators with the USI framework.
Ensures that our customers receive correct and up to date information about programs, events and quoted prices.
Ensures customer needs are efficiently and effectively identified and questions or concerns are resolved.
Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return.
SAFETY:
Monitors events to ensure all building rules, policies and safety procedures are being adhered to and enforced during events.
SITE TOURS:
Conducts site tours of facility to prospective and/or booked clients.
Shows the variety of usage, operations and functions the facility can provide. Conducts precon meetings and presentations, as needed.
Required Qualifications (Job Knowledge, Skills, and Education):
A minimum education level of: High School Diploma or its equivalency
A minimum of 4-5 years of related work experience.
Experience effectively managing and/or planning events, including articulating details, commencing effective communication to internal support teams as well as client appointed points of contact.
Excellent customer service skills working with diverse backgrounds and able to adapt to many changes and additions.
Excellent knowledge of computer operations (Microsoft Office 365)
Effective oral communication and listening skills; able to speak clearly to give instructions and explanations and listen/understand when communicating with staff, vendors, and clients
Effective written communication skills; able to write and compose correspondence, contracts, memos and reports
Experience establishing and maintaining cooperative and productive work relationships
Excellent organizational and time management skills; strong attention to detail
Experience managing multiple priorities and working independently; able to multi-task in a fast-paced environment while meeting deadlines and remaining productive and professional.
Demonstrated independent thinking and problem-solving skills; able to work with confidential information
Must possess and exude a positive, team-oriented attitude
Self-starter with a willingness and enthusiasm for taking on additional responsibility
Due to the cyclical nature of the entertainment industry, employees may be required to work varying schedules to reflect the business needs of the company. Candidates are expected to multi task multiple accounts at one time while meeting deadlines and benchmarks set forth by the Director of Events.
Ability to stand or otherwise remain in a stationary position for several hours
Ability to walk or otherwise move about frequently for several hours\Must have the ability to work harmoniously in a team setting exhibiting the “Aloha Spirit” to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai‘i Convention Center's vision, mission statement and values.
Range of pay 75K - 85K Annually
Auto-ApplyOffice and Events Coordinator (Part-Time) - Honolulu, Hawaii
Event manager job in Urban Honolulu, HI
Job Description
The Office and Events Coordinator will be responsible for providing administrative support, managing office operations, and assisting with various organizational tasks. Assists the planning, coordinating, and executing events, such as walks and special fundraising events. Ensures consistency in event standards and best practices. This role requires an in-office presence to support staff and handle general office duties. Exudes a positive and friendly disposition and serves as a receptionist.
This is an in-office, part time position which pays $22/hour at 20-24 hours per week.
RESPONSIBILITIES
Oversee daily office operations, ensuring a well-organized and professional environment.
Assists the planning, coordinating, and executing events, such as walks and special fundraising events.
Ensures consistency in event standards and best practices.
Works closely with Program Manager and Advisory Board Members to develop event strategies, secure locations, and ensure successful execution.
Manages event-related data in Salesforce.
Provides other administrative support as needed to the organizations' fundraising and other operations to include invoices and other vendor management, bank deposits, Donor Drive, Lexion, and VIP administrative duties.
Manage receptionist desk.
Inventory, order and stock general office/break room supplies ensuring adequate supplies at all times and delivered to the proper area.
Handle incoming calls, emails, and correspondence, directing them appropriately.
Ensure shipments are routed and received to the proper staging area.
Support office events, workshops, and staff gatherings.
Assist with special projects.
All other duties as assigned.
QUALIFICATIONS
Minimum of 2 years of administrative experience, preferably in a non-profit or similar setting.
High School Diploma or GED equivalent required.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Friendly, professional, and able to work collaboratively with diverse teams.
Strong verbal and written communication skills.
Ability to multitask and prioritize work.
Ability to think critically and adapt to changing needs.
Basic math and accounting skills needed.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS:
Eligible within first 30-45 days
Retirement 403(b) + employer matching
Employee Assistance Program
Referral Program
How to Apply: Please provide resume to our hiring team via the APPLY button
Exercise Event Planner
Event manager job in Pearl City, HI
SAIC is currently seeking an **Exercise Event Planner** located in **Pearl City, Hawaii** to support the **USINDOPACOM** to coordinate and manage exercise training events, produce and manage event support and facility documentation, coordinate and manage virtual collaboration and maintain relevant exercise support data on SharePoint.
**JOB DESCRIPTION:**
+ Coordinate and manage virtual collaboration and maintains relevant exercise support data on SharePoint.
+ Manage virtual collaboration sessions; S-VTC, Global Video Services (GVS), TEAMS, Adobe Connect and other apps.
+ Develop and maintain event support and facility documentation and products to include event support plans, Plan of Action and Milestones (POAM) slide decks, requirement charts to track event tech, app, and communication requirements; process and work-flow products.
+ Work with military, civilian and contractor personnel to identify, verify and track all event IT, COMMS, and System/Network requirements.
+ Implement and manage access and badging process for each exercise/event.
+ Create, manage, and disseminate event floor plans for transitions and execution.
+ Work with the Event Support team to produce event Information Management / Knowledge Management (IM/KM) brief.
+ Create and present the PWC Facility Brief for each event.
+ Create and manage exercise and facility SharePoint sites as well as daily agendas and schedules.
+ Process travel documents for deployed events as assigned.
+ Work with a small team to make inputs and manage the internal calendar.
+ Communicate with and lead and facilitate meetings with USINDOPACOM leadership and Action Officers/Planners, Component Command exercise planners and Work Group Leads.
**Qualifications**
**REQUIRED EDUCATION AND EXPERIENCE:**
+ Bachelors and five (5)+ years of related experience; additional four (4) years of experience accepted in lieu of degree.
+ Experience with Microsoft TEAMS and establishing video teleconference (VTC) meetings.
+ Working knowledge of Adobe Connect, Microsoft SharePoint and Integrated Master Schedule (IMS).
+ Must possess strong problem-solving skills.
+ Must be detail-oriented.
**REQUIRED CLEARANCE:**
+ Must have an Active Secret Clearance with ability to obtain a TS/SCI Clearance.
+ Must be a current US Citizen.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
REQNUMBER: 2510703
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
Event Contractor
Event manager job in Waipahu, HI
*** Must be local to the city listed. WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT SERVICES WE NEEDTRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- Rates vary depending on the area and will be at least $16 an hour.
*Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
QUALIFICATIONSMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
PREFFEREDExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
Senior Events Manager
Event manager job in Lahaina, HI
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyPop Up & Event Sales Manager
Event manager job in Urban Honolulu, HI
Pop Up & Event Sales Manager - Oahu, Hawaii Job Type: Part-time Drive Sales. Build a Brand. Empower Girls. Mohala Eyewear is seeking a sales-focused, results-driven Pop Up & Event Sales Manager to lead our in-person experiences across Hawaii. If you love connecting with people and enjoy turning events into high-revenue opportunities, we want to hear from you!
Why Join Us?
Hands-on experience growing a fashion startup.
Purpose-driven work-every pair sold funds girls' education (92,000+ days of school donated!).
The opportunity to lead event strategy to drive brand awareness and revenue.
What You'll Do:
Find & secure high-performing events that align with our brand.
Plan & execute seamless events, managing logistics, staffing, and merchandising.
Drive event sales by delivering exceptional customer experiences and meeting revenue goals.
Hire & train event staff to ensure smooth operations.
Expand corporate sales through gifting events and partnerships.
Track profitability and optimize event strategies for growth.
Who You Are:
A sales-driven, tenacious, go-getter who loves seeking out sales opportunities and knows how to turn in-person experiences into revenue-generating events.
A highly organized planner who can juggle multiple events, logistics, and team coordination.
A people person who loves engaging with people and turning relationships into business opportunities (a natural extrovert would thrive in this role)
A strategic thinker focused on maximizing profitability.
About Mohala Eyewear
Most eyewear isn't designed for diverse face shapes-so we changed that. Mohala Eyewear personalizes fit in 10 ways for all-day comfort, including our ContourBridge™ (patent pending), an adjustable, bendable nose bridge for a custom, no-slip fit.
Every pair sold sends a girl to school through our partnership with Room to Read. 92K days donated and counting!
Website: mohalaeyewear.com
Instagram & TikTok: @mohalaeyewear
Ready to Take Mohala's Events to the Next Level?If you're a go-getter with a passion for events, sales, and purpose-driven work, apply now and help us grow Mohala Eyewear through unforgettable in-person experiences.
Office and Events Coordinator (Part-Time) - Honolulu, Hawaii
Event manager job in Urban Honolulu, HI
The Office and Events Coordinator will be responsible for providing administrative support, managing office operations, and assisting with various organizational tasks. Assists the planning, coordinating, and executing events, such as walks and special fundraising events. Ensures consistency in event standards and best practices. This role requires an in-office presence to support staff and handle general office duties. Exudes a positive and friendly disposition and serves as a receptionist.
This is an in-office, part time position which pays $22/hour at 20-24 hours per week.
RESPONSIBILITIES
Oversee daily office operations, ensuring a well-organized and professional environment.
Assists the planning, coordinating, and executing events, such as walks and special fundraising events.
Ensures consistency in event standards and best practices.
Works closely with Program Manager and Advisory Board Members to develop event strategies, secure locations, and ensure successful execution.
Manages event-related data in Salesforce.
Provides other administrative support as needed to the organizations' fundraising and other operations to include invoices and other vendor management, bank deposits, Donor Drive, Lexion, and VIP administrative duties.
Manage receptionist desk.
Inventory, order and stock general office/break room supplies ensuring adequate supplies at all times and delivered to the proper area.
Handle incoming calls, emails, and correspondence, directing them appropriately.
Ensure shipments are routed and received to the proper staging area.
Support office events, workshops, and staff gatherings.
Assist with special projects.
All other duties as assigned.
QUALIFICATIONS
Minimum of 2 years of administrative experience, preferably in a non-profit or similar setting.
High School Diploma or GED equivalent required.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Friendly, professional, and able to work collaboratively with diverse teams.
Strong verbal and written communication skills.
Ability to multitask and prioritize work.
Ability to think critically and adapt to changing needs.
Basic math and accounting skills needed.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS:
Eligible within first 30-45 days
Retirement 403(b) + employer matching
Employee Assistance Program
Referral Program
How to Apply: Please provide resume to our hiring team via the APPLY button
CDS Full Time Event Manager - Product Demonstration
Event manager job in Urban Honolulu, HI
CDS Full Time Event Manager - Product Demonstration
Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings.
CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!
What We Offer:
Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
Work-life balance!
Full Time Benefits (Medical, Dental, Vision, Life)
Short and Long-Term Disability
401(K) plan
Generous paid time off
Responsibilities:
Recruit, train and hire part-time staff.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and excellent customer services.
Communicate between multiple manager, vendors and demonstrators.
Participate in new location grand openings as required.
Requirements:
High school education or equivalent.
Two to four years of related experience in retail, hospitality, or food environments.
Detail oriented with excellent leadership and communication skills.
Proven ability to lead well performing teams.
Ability to exercise independent judgement.
Able to coach and counsel employees, take correct measures as needs.
Flexibility and ability to work in a fast paced environment
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Direct all activities engaged in successful events, promotion and sales of vendor products
Communicate strategies and tactics to achieve sales, service and operational excellence
Support the maintenance and ongoing development of corporate governance framework, policies and procedures
Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary
Achieve defined revenue and net income objectives through sales activation, strategy and expense management
Optimize customer satisfaction/loyalty through improved operations
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Associate's Degree or equivalent experience
(Preferred): Bachelor's Degree Or equivalent experience
Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field)
3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience
Skills, Knowledge and Abilities
Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Excellent Written & Verbal Communication Skills
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Direct, Lead, & Develop People
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Not ready to apply? Connect with us for general consideration.
Auto-ApplySenior Event Manager - Grand Wailea Resort
Event manager job in Kihei, HI
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Senior Event Manager to join the Catering and Events team! Located on 40 acres of lush tropical gardens, this Forbes Recommended property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 12 food and beverage outlets. This includes 6 restaurants, 2 bars, a cafe, and in-room dining.
In this role, you will play a vital role in ensuring the success of our hotel events by handling event documentation, coordinating with various departments, and providing consistent, high-level service throughout the entire event lifecycle.
The ideal candidate is a strong team player that is detail-oriented with a passion for creating exceptional events.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
What will I be doing?
As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
* Organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary based on business needs.
* Regular attendance.
What are we looking for?
* Minimum Years of Experience: two (2) years Hospitality related experience at manager level.
* Experience in supervision or management of 1-3 people.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems (Delphi.fdc)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
The salary range for this role is $85,000 to $100,000 depending on experience.
#LI-MD1
Office and Events Coordinator - Honolulu, Hawaii
Event manager job in Urban Honolulu, HI
The Office and Events Coordinator will be responsible for providing administrative support, managing office operations, and assisting with various organizational tasks. Assists the planning, coordinating, and executing events, such as walks and special fundraising events. Ensures consistency in event standards and best practices. This role requires an in-office presence to support staff and handle general office duties. Exudes a positive and friendly disposition and serves as a receptionist.
This is an in-office position which pays $22/hour at 20-24 hours per week.
RESPONSIBILITIES
* Oversee daily office operations, ensuring a well-organized and professional environment.
* Assists the planning, coordinating, and executing events, such as walks and special fundraising events.
* Ensures consistency in event standards and best practices.
* Works closely with Program Manager and Advisory Board Members to develop event strategies, secure locations, and ensure successful execution.
* Manages event-related data in Salesforce.
* Provides other administrative support as needed to the organizations' fundraising and other operations to include invoices and other vendor management, bank deposits, Donor Drive, Lexion, and VIP administrative duties.
* Manage receptionist desk.
* Inventory, order and stock general office/break room supplies ensuring adequate supplies at all times and delivered to the proper area.
* Handle incoming calls, emails, and correspondence, directing them appropriately.
* Ensure shipments are routed and received to the proper staging area.
* Support office events, workshops, and staff gatherings.
* Assist with special projects.
* All other duties as assigned.
QUALIFICATIONS
* Minimum of 2 years of administrative experience, preferably in a non-profit or similar setting.
* High School Diploma or GED equivalent required.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Friendly, professional, and able to work collaboratively with diverse teams.
* Strong verbal and written communication skills.
* Ability to multitask and prioritize work.
* Ability to think critically and adapt to changing needs.
* Basic math and accounting skills needed.
* Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS:
Eligible within first 30-45 days
* Retirement 403(b) + employer matching
* Employee Assistance Program
* Referral Program
How to Apply: Please provide resume to our hiring team via the APPLY button
Exercise Event Planner
Event manager job in Pearl City, HI
SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
SAIC is currently seeking an Exercise Event Planner located in Pearl City, Hawaii to support the USINDOPACOM to coordinate and manage exercise training events, produce and manage event support and facility documentation, coordinate and manage virtual collaboration and maintain relevant exercise support data on SharePoint.
JOB DESCRIPTION:
Coordinate and manage virtual collaboration and maintains relevant exercise support data on SharePoint.
Manage virtual collaboration sessions; S-VTC, Global Video Services (GVS), TEAMS, Adobe Connect and other apps.
Develop and maintain event support and facility documentation and products to include event support plans, Plan of Action and Milestones (POAM) slide decks, requirement charts to track event tech, app, and communication requirements; process and work-flow products.
Work with military, civilian and contractor personnel to identify, verify and track all event IT, COMMS, and System/Network requirements.
Implement and manage access and badging process for each exercise/event.
Create, manage, and disseminate event floor plans for transitions and execution.
Work with the Event Support team to produce event Information Management / Knowledge Management (IM/KM) brief.
Create and present the PWC Facility Brief for each event.
Create and manage exercise and facility SharePoint sites as well as daily agendas and schedules.
Process travel documents for deployed events as assigned.
Work with a small team to make inputs and manage the internal calendar.
Communicate with and lead and facilitate meetings with USINDOPACOM leadership and Action Officers/Planners, Component Command exercise planners and Work Group Leads.
REQUIRED EDUCATION AND EXPERIENCE:
Bachelors and five (5)+ years of related experience; additional four (4) years of experience accepted in lieu of degree.
Experience with Microsoft TEAMS and establishing video teleconference (VTC) meetings.
Working knowledge of Adobe Connect, Microsoft SharePoint and Integrated Master Schedule (IMS).
Must possess strong problem-solving skills.
Must be detail-oriented.
REQUIRED CLEARANCE:
Must have an Active Secret Clearance with ability to obtain a TS/SCI Clearance.
Must be a current US Citizen.
Auto-ApplyMeeting and Event Manager
Event manager job in Urban Honolulu, HI
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyCatering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach
Event manager job in Urban Honolulu, HI
Come join the team at the DoubleTree by Hilton Hotel Alana Waikiki Beach! Located at the edge of Waikiki within a mile of Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center. Enjoy fun perks such as Career growth and development, free meal on shift, PLUS discounted hotel room stays for you and your family WORLDWIDE! In addition, you will find the Aloha spirit service throughout every corner of our property.
As Catering and Events Manager you responsible for soliciting, proposing, contracting, and servicing the hotel's meeting space, food & beverage, services, and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.
Ideal candidates for this position will possess the following:
Ideal candidates for this position will possess the following:
Minimum Years of Experience: two (2) year Hospitality related experience at manager level.
Knowledge of the hotel property management systems (Delphi.fdc)
Hotel Sales or catering experience preferred. Open to Private events sales experience in Country Clubs
A great closer, comfortable negotiating and Sales savvy
The annual salary range for this role is $65,000-70,000 and is based on applicable and specialized experience and location.
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
What will I be doing?
As Catering and Events Manager you responsible for soliciting, proposing, contracting, and servicing the hotel's meeting space, food & beverage, services, and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.
Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel.
Searching for new business opportunities, qualifying leads, and soliciting potential clients.
Proposal and agreement negotiation, creation, and execution for meeting rooms, services and food & beverage.
Develop strategies to meet or exceed established goals.
Maximize revenues and control expenses through effective negotiation of prices, services and accurate forecasting.
Creates Banquet Event Orders, Banquet Checks, Diagrams, Estimates, and all other appropriate documentation to ensure logistics are planned properly.
Ring Banquet Checks, Collecting Deposits, Payments, and Balancing Client Accounts.
Communicates details to respective departments and team members so their specific roles in the execution of meetings, events and services are clearly understood.
Conduct property tours to promote facilities and services.
Responsible for customer satisfaction ensuring customer loyal.
Respond to internal and external requests in a timely, friendly and efficient manner.
Participates in all relative internal and external meetings deemed necessary.
Update Delphi system with client documents, calls, emails, and financial information.
Performs other duties and responsibilities as assigned or required.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-JL2 #
Exercise Event Planner
Event manager job in Pearl City, HI
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