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Event manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Jokima Hiller,
Duane Sunwold
Event manager example skills
Below we've compiled a list of the most critical event manager skills. We ranked the top skills for event managers based on the percentage of resumes they appeared on. For example, 15.1% of event manager resumes contained customer service as a skill. Continue reading to find out what skills an event manager needs to be successful in the workplace.

15 event manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how event managers use customer service:
  • Ticket Office Management: Expedited ticketing operations and resolved patron problems to ensure exceptional customer service in coordination with front-of-house staff.
  • Provided highest level of customer service by managing client expectations through weekly meetings, constant email correspondence and detailed budget management.

2. Event Logistics

Event logistics refers to establishing and managing events within the organization where the organizers plan, control, and manage transfer and storage of the required amenities.

Here's how event managers use event logistics:
  • Coordinated event logistics, including registration and attendee tracking, presentation and materials support and evaluations for events.
  • Managed communication and relationships between clients/ media, and oversaw development/execution of event logistics.

3. Event Planning

Here's how event managers use event planning:
  • Implemented project management practices that ensured direction, motivation, resources and effective communication to maximize event planning and execution.
  • Developed and nurtured relationships with brides and other guests by providing personal attention and open communication throughout event planning process.

4. Audio Visual

Audiovisual refers to material intended for showing to the public and has sound accompanying it.

Here's how event managers use audio visual:
  • Assembled audio visual equipment, designed room arrangements and literature and decorations as necessary, calculated and collected payments.
  • Increased resort revenue consistently through up-selling food and beverage, audio visual and information technology services driving customer loyalty

5. Onsite

Here's how event managers use onsite:
  • Managed all aspects of these events and acted as onsite manager to ensure meeting was delivered effectively and professionally.
  • Arranged onsite visits for both domestic and international groups of visitors and coordinated such visits with corresponding departments.

6. PowerPoint

Here's how event managers use powerpoint:
  • Delivered detailed portfolios of past events and PowerPoint presentations to potential clients to display events.
  • Work with Publications Director in designing PowerPoint slides used for award presentation.

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7. Excellent Organizational

Here's how event managers use excellent organizational:
  • Complete a wide range of activities requiring clear communication, excellent organizational skills and attention to detail.
  • Possess excellent organizational skills and the ability to manage multiple tasks in a high volume environment.

8. Manage Events

Event management refers to the supervision and control of any festival, function, party, or convention. Event management consists of strategizing the event, making appropriate arrangements, following the budget, and taking care of the logistics.

Here's how event managers use manage events:
  • Manage events for student organizations and departments.
  • Manage events from conceptualization to implementation.

9. Event Operations

Event operations refers to a specific department found in many large corporations. This department is responsible for designing operations for the events to ensure the event proceeds without confusion. For larger events, there may be event operations managers who oversee the event programs, assist event organizers, and may even help cities who are hosting future events.

Here's how event managers use event operations:
  • Conducted quality control monitoring of venue locations, developed new business opportunities, and trained staff on streamlined event operations.
  • Anticipate and effectively deal with many event operations and event details to accommodate the operations in a large facility.

10. Guest Satisfaction

Here's how event managers use guest satisfaction:
  • Maximized revenues and profits while obtaining optimum guest satisfaction through supervising daily operations of front desk staff.
  • Create total guest satisfaction by providing genuine hospitality and by exceeding guest expectations.

11. Room Blocks

Here's how event managers use room blocks:
  • Maintained event calendar of shipments, room blocks, event presentation, vendor & travel deadlines, F & B guarantees.
  • Conducted site inspections, negotiated contracts, planned food and beverage events, supplier partner management and managed hotel room blocks.

12. Trade Shows

Here's how event managers use trade shows:
  • Provided professional convention management services to clients hosting events ranging from meetings and conferences trade shows and athletic competitions.
  • Coordinated and participated in promotional activities and trade shows, including making all travel and logistical arrangements.

13. ROI

Here's how event managers use roi:
  • Developed extensive ROI Exhibit Reporting Program capturing key objectives, strategy and tactics and management of post-event survey to evaluate effectiveness.
  • Maximized each account s ROI by successfully executing their event that increased market visibility and generated sales and media attention.

14. Site Inspections

Site inspection is a series of regular activities aimed at creating and maintaining safe conditions and discovering unsafe practices, including safety regulations, working conditions, and other critical areas of the construction site. The site inspection is carried out using traditional field visit methods with a paper and pen checklist.

Here's how event managers use site inspections:
  • Participated in customer site inspections and assisted with closing business.
  • Planned and executed site inspections at potential locations, which included coordinating all transportation, meals and meetings for the client.

15. Event Production

Event production focuses on providing fully customized service to clients through thorough consultation, assistance, and planning. It's an opportunity to bring technological and innovative design to any occasion with sound systems, lighting, video, food, ambiance, and other event essentials. Event production combines all of these elements to create a fun, enjoyable, and memorable event that leaves a positive impression on guests.

Here's how event managers use event production:
  • Led team responsible for developing and implementing creative, event production and destination management services for Fortune 500-sponsored events.
  • Excited key internal and external stakeholders with atypical international event production.
top-skills

What skills help Event Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on event manager resumes?

Dr. Jokima HillerDr. Jokima Hiller LinkedIn profile

Assistant Professor, Missouri State University

Employers are seeking candidates who are:
- Adaptable, Flexible
- Have transferable skills such as customer service, financial management, problem solving, critical thinking, etc.
- Self-starter

What event manager skills would you recommend for someone trying to advance their career?

Duane SunwoldDuane Sunwold LinkedIn profile

Instructor, Spokane Community College

Personal Communication Skills, Vocational Math, Food Science

What type of skills will young event managers need?

Barbara ConnellBarbara Connell LinkedIn profile

Chair of Events Industry Council’s CMP Governance Commission and CEO at the American Society for Gastrointestinal Endoscopy, Events Industry

Depending on the position that is available, various items draw attention. If a manager or junior role is being filled, an experience that shows continued alignment within a field or type of activity and learning within that field or activity is appealing. Dedication and consistency are always attractive. If a senior role is being filled, deep levels of varied responsibility and achievement are indicators that an individual is committed, focused, and likely to be a successful leader. Tenure is also attractive; staying in a position for 3-5 years or more is a positive trait and shows that the organization's investment will be protected.

What soft skills should all event managers possess?

Mark Zanter

Coordinator, Marshall University

All graduates should be able to write and express themselves clearly and communicate effectively in their discipline.
Do you want to know more?
Read more about what experts have to say about event manager

List of event manager skills to add to your resume

Event manager skills

The most important skills for an event manager resume and required skills for an event manager to have include:

  • Customer Service
  • Event Logistics
  • Event Planning
  • Audio Visual
  • Onsite
  • PowerPoint
  • Excellent Organizational
  • Manage Events
  • Event Operations
  • Guest Satisfaction
  • Room Blocks
  • Trade Shows
  • ROI
  • Site Inspections
  • Event Production
  • Corporate Events
  • Budget Management
  • Event Budgets
  • Facebook
  • Event Space
  • Vendor Management
  • Social Events
  • Event Materials
  • HR
  • Twitter
  • Contract Negotiations
  • Press Releases
  • Private Events
  • Community Events
  • Banquet Event Orders
  • Promotional Materials
  • Client Relations
  • Site Event Management
  • Fine Dining
  • Giveaways
  • Event Sales
  • Brand Marketing
  • VIP
  • POS
  • Travel Arrangements
  • Vendor Contracts
  • Vendor Relations
  • Site Selection
  • Ticket Sales
  • Exceptional Guest
  • Venue Selection
  • Private Dining
  • Google Drive
  • Event Set-Up

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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