Event manager jobs in Miami, FL - 122 jobs

The Events Manager is responsible for developing and executing a comprehensive events strategy that supports the firm's business development goals across Florida, the Americas, and globally. Reporting to the Chief Business Development and Marketing Officer, this role works closely with firm leadership, partners, and teams to plan and deliver a variety of in-person, virtual, and hybrid events including conferences, client programs, bar-related activities, recruitment, and internal meetings. The ideal candidate combines strong project management with commercial insight and attention to detail, managing the entire event lifecycle from concept and budgeting to execution and post-event analysis. They negotiate with vendors, oversee logistics, and ensure quality and compliance while maintaining budgets and driving cost efficiencies. Collaboration with marketing and tech teams ensures cohesive branding and seamless experiences. The Manager also acts as a key relationship builder within the legal community and mentors junior staff, supporting events outside of regular hours and traveling regionally as needed to enhance the firm's visibility and reputation.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Manager at the Miami Beach Convention Center (MBCC) and its Campus is the nucleus of every event responsible for planning, coordinating, and executing all aspects of event delivery. As the primary liaison between clients, internal MBCC teams, contract partners, Greater Miami Convention & Visitors Bureau (GMCVB), and other key internal/external stakeholders, the Event Manager ensures every detail is executed with precision, professionalism, efficiency and outstanding guest service. Rooted in a hospitality-first philosophy, this role champions the MBCC's commitment to excellence in customer service and venue management ensuring exceptional events and memorable experiences for all guests. Responsibilities include adherence to the event planning guide, event license agreement, and managing the full event lifecycle-from pre-event planning through post-event analysis. The role drives key initiatives in sustainability, revenue growth, and continuous improvement, while exemplifying hospitality-based service standards and maintaining a visible, responsive presence throughout each event. This role pays an annual salary of $68,000-$75,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. Responsibilities Client Engagement & Event Planning Serve as the primary point of contact for assigned MBCC and MBCC Campus events. Coordinate and conduct pre-planning site visits with clients and key stakeholders Facilitate pre-conference (pre-con) meetings and post-event debriefs to communicate event objectives, logistics, and feedback. Lead clients in interpreting and complying with Event License Agreements (ELA), venue policies, Event Planning Guide (EPG), and event best practices. Provide exceptional service to current and future clients by understanding needs, anticipating challenges, and proactively resolving issues. Support MBCC and GMCVB sales teams with site inspections and ensure a seamless transition/turnover from sales to event manager in order to maintain continuity and client confidence. Proactively identify upsell opportunities (e.g. F&B, AV, IT/tech, Digital, Event Branding, Equipment & Services) to elevate the event experience and generate additional revenue, while remaining mindful of client cost efficiencies. Collaborate with exclusive Food & Beverage provider and review BEO summary to ensure logistical operational needs are aligned. Maintain a visible presence throughout all event phases to ensure high-touch service and timely issue resolution. Oversee the full client experience lifecycle-from sales turnover through post-event wrap-up and return to sales. Apply hospitality-driven planning principles and service standards to ensure seamless execution and elevated client experiences. Event Operations & Execution Prepare and distribute event documentation-including resumes, work orders, and diagrams-at least 14 days prior to the first contracted date. Oversee coordination of all venue services and approved event contract partners. Maintain a strong onsite presence to ensure smooth communications, event execution, safety compliance, and stakeholder satisfaction. Conduct pre, during and post-event walkthroughs with clients, MBCC staff, and contract partners to ensure the MBCC/ Campus is event-ready, meets safety and quality standards, and is returned in its original condition. Proactively identify and resolve operational challenges by collaborating with internal teams to develop effective, client-focused solutions. Technology & Data Management Leverage Momentus (Ungerboeck) for event planning, communication, and documentation. Utilize the Corrigo platform for preventive maintenance and event-related work order requests. Collaborate with the Technical Operations Manager, and if need be IATSE, to estimate labor costs and coordinate AV/rigging service deposits. Prepare and distribute daily event reports to internal & external stakeholders prior to the next start time, so all parties are better prepared to support the event. Utilize Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint), Adobe Acrobat, and AutoCAD to support planning, reporting, and documentation workflows. Engage with data to support collection, analysis, and informed decision-making using tools such as Momentus, Coupa, Corrigo, AI, and IoT technologies. Financial Oversight Manage Momentus/NetSuite to submit and track event work orders. Generate, provide & collect event estimate for MBCC event related charges to the client 30 days prior to first contracted date. Ensure all Event Work Orders and Change Orders are accurate and billable charges are submitted to the Finance Department for event settlement within 3 days of last contracted date. Inform the client and document any event related changes in charges outlined on the estimate for transparency and to prevent settlement disputes. Support revenue forecasting across event-related services. Ensure compliance with internal procurement and financial policie Guest Experience & Service Excellence Deliver white-glove service to clients, exhibitors and attendees from pre-event planning through post-event wrap-up, ensuring a seamless and elevated experience at every stage. Listen, gather details and respond to client, exhibitor, and attendee issues promptly to ensure timely and satisfactory resolution. Collaborate with MBCC Public Safety, and the first responder community to develop and communicate emergency preparedness, event threat assessments, and risk mitigation protocols. Maintain an understanding of culinary offerings and banquet service standards to align with client expectations. Champion MBCC sustainability initiatives and actively promote green event practices. Ensure completion of post-event debriefs to include client surveys, and follow-up to support continuous improvement and client satisfaction. Leadership & Team Coordination Lead internal and external meetings-from pre-event planning through post-event debriefs, including weekly production meetings-to ensure alignment, operational readiness, and continuous improvement in support of excellence in customer service and venue management. Support the development and mentorship of the Event Coordinator through active coaching and knowledge sharing. Collaborate and actively participate in MBCC exclusive Food & Beverage provider meetings to ensure seamless coordination and execution of service delivery. Additional Duties Perform other event-related responsibilities as assigned to ensure successful planning, execution, and client satisfaction. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty with excellence. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: Bachelor's degree in Event Management, Hospitality, Business Administration, or related field preferred. Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry. Experience in or with convention centers, hotels with meeting or ballroom space, or multi-use venues is essential, along with a strong understanding of hospitality-driven event operations, service standards, and client service models. SKILLS AND ABILITIES: Strong interpersonal, organizational, and time management skills. Excellent communication skills, including verbal, written, and presentation delivery. Ability to multitask and thrive in a fast-paced, deadline-driven environment. Demonstrated customer service expertise with proven conflict resolution abilities. Financial proficiency in forecasting, billing reconciliation, and budget tracking. Familiarity with event services and banquet standards, venue management and culinary terminology, and room setup configurations. Collaborative team player with the ability to coordinate across departments and contract partners. Working knowledge of union labor environments. Sales minded approach with a customer service mindset with the ability to identify upsell opportunities and recommend value-added services that enhance the client experience while supporting revenue goals and budget alignment. Bilingual (English/Spanish) highly desirable. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint). Knowledgeable Momentus (Ungerboeck), AutoCAD, and database management tools. Experienced with Corrigo or similar work order/maintenance management systems (e.g., HOTSOS, UpKeep). Familiar with Coupa or compatible procurement platforms (e.g., SAP Ariba, Oracle Procurement Cloud, Jaggaer, Basware, Tipalti). CERTIFICATES, LICENSES, REGISTRATIONS: Certified Meeting Professional (CMP) is preferred. Certified Special Events Professional (CSEP) is a plus. Project Management Professional (PMP) or similar project management certifications preferred. OSHA 10 Certification is a plus Other relevant certifications and continuing education in sustainability, revenue management, digital event strategy, or venue and exhibition management are also highly valued. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Event Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Event Manager Job. While performing the responsibilities of the Event Manager Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. WORKING CONDITIONS: While performing the responsibilities of the Event Manager, these work environment characteristics are representative of the environment the Event Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Event Manager Job. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. DRESS CODE: To reflect the professionalism and high standards expected by our guests, clients, and community, all employees particularly those in leadership and guest-facing roles are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the nature of the position, along with consistent grooming and hygiene. All Managers should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Full service Brickell law firm is looking for an Events Manager Events Manager The Events Manager leads the strategy, planning, and execution of a high-impact portfolio of in-person, virtual, and hybrid events that advance the firm's business development objectives, strengthen client relationships, and elevate brand visibility across Florida, the Americas, and select global markets. Reporting to the Chief Business Development and Marketing Officer, this highly visible role partners closely with firm leadership, partners, lawyers, and cross-functional teams to deliver best-in-class client programs, sponsorships, conferences, trade shows, bar-related engagements, recruitment initiatives, and internal events. The ideal candidate combines rigorous project management with commercial acumen, superior stakeholder management, and meticulous attention to detail, operating with speed and judgment in a fast-paced, client-centric environment. Key Responsibilities * Develop and lead an integrated events strategy aligned with practice, industry, and attorney business plans, with a strong emphasis on Miami and the broader South Florida market. Serve as a strategic advisor to partners on event selection, sponsorships, speaking opportunities, and market positioning to drive measurable business development ROI. * Own the end-to-end lifecycle for a high-volume portfolio of events, overseeing concept development, content, budgeting, venue selection, contract negotiation, logistics, on-site execution, and post-event analysis across client programs, conferences, CLEs, trade shows, community and bar association events, recruitment and alumni initiatives, webinars, and firmwide internal meetings. * Source, negotiate, and manage venues and vendors (including A/V, production, catering, transportation, translation, security, experiential, and entertainment), ensuring premium execution, favorable commercial terms, policy compliance, and proactive risk and contingency planning. * Manage and reconcile event and sponsorship budgets with rigor, tracking expenses, invoices, and deliverables; producing accurate financial reporting; and driving cost efficiencies while maintaining quality and responsible stewardship of firm resources. * Lead integrated event execution and performance, partnering with Marketing, Business Development, Creative, and Marketing Technology teams to deliver cohesive narratives, on-brand and multilingual assets, and seamless digital and in-person experiences. Leverage event platforms and CRM systems for registration, segmentation, engagement tracking, pipeline visibility, and KPI-driven post-event reporting and insights. * Serve as the primary liaison to Creative, applying strong design judgment, branding standards, and working knowledge of Canva (or similar platforms) to ensure timely, high-quality event and sponsorship deliverables. * Act as a firm ambassador and relationship builder, cultivating partnerships with clients, professional and community organizations, and regional bar associations to enhance the firm's visibility, reputation, and thought leadership. * Mentor and supervise junior team members, establishing best practices, toolkits, and scalable processes that promote accountability, collaboration, and consistent execution across all events. * Provide hands-on, high-touch execution, supporting evening and weekend programs and traveling regionally as required. Qualifications * Experience 7+ years of progressive experience in event management, hospitality, marketing, or business development, ideally within a law firm or professional services environment. Demonstrated success delivering complex, high-stakes events for senior stakeholders and sophisticated clients, including sponsorships and trade shows, with measurable business impact. Experience managing teams is preferred. * Education Bachelor's degree required; concentration in marketing, communications, hospitality, business, or a related field preferred. Advanced degree or relevant marketing/project management qualification certifications are a strong plus. * Skills and Competencies Exceptional project management, negotiation, and vendor management skills, with an unwavering attention to detail and quality. Strong commercial judgment with the ability to prioritize, problem-solve, and execute under pressure while managing multiple concurrent programs. Superior verbal and written communication skills, professional presence, and comfort interfacing with partners, clients, and senior leadership. Proficiency with Microsoft Office and event technologies; Experience with platforms such as Smartsheet, Canva and Vuture are a plus; experience with CRM systems and ROI tracking/reporting. Proactive, resourceful, and client-service oriented, with the ability to work independently and collaboratively across global, multicultural teams; Spanish language skills are advantageous. * Additional Requirements Willingness and ability to work outside standard hours as events require and to travel regionally as needed. Commitment to upholding the firm's brand standards, confidentiality requirements, and client-first ethos. Position Id 20828 Job Type Full-Time Regular Location Miami FL Compensation $85,000.00 Apply With

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager. Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as an Event Operations Manager BE THE HOST WITH THE MOST Host special events; manage your team of event hosts; oversee all setup of appropriate areas BRING THE PARTY TO LIFE Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again CONNECT WITH YOUR CLIENT Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting ALWAYS BE IMPROVING Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction MANAGE THE TEAM Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies REMAIN FLEXIBLE Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center WHO YOU ARE You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 1 Year+ of Management Experience 2+ Years Banquet Captain Bachelor's degree Knowledge of F&B and Hospitality Industry Broad Knowledge of/Experience in Event Planning and Execution Proficiency in MS Office Suite and database software preferred Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

*This is an on-site role based out of our offices in Doral, FL. This is not a remote or hybrid opportunity. An entertainment, marketing & media company, Loud And Live performs at the intersection of music, sports, lifestyle and content development. Headquartered in Miami, FL, Loud And Live's success is driven by the company's passion to create engaging and technology embedded experiences for global audiences. POSITION SUMMARY The Event Manager will be responsible of planning and executing events produced and/or promoted by the Live Events division of Loud And Live from an administrative, operational and logistics standpoint, making sure that all events are executed with the highest level of organization and quality possible in order to guarantee the best experience to all stakeholders. The Event Manger will also be accountable for cost management and monitoring profitability goals throughout every event. ESSENTIAL AREAS OF RESPONSIBILITY •Serve as manager for events including vendor sourcing, selection, negotiation, event activities/logistics, action item tracking, pre-event, post-event, and on-site activities. •Prepare budgets and ensure adherence. •Billing, invoicing and keep track of accounts payable/receivables as they relate to assigned events. • Lead venue outreach and manage contracts/agreements, relationships, etc. •Come up with suggestions to enhance the event's success. • Work closely with Marketing team to develop and implement marketing campaigns (Local buys, PR, etc.) • Work Closely with the Production team to execute production, logistics and hospitality. • Oversee the selection and training of qualified event staff, assigning clear roles and responsibilities, providing effective supervision, and managing performance to ensure efficient operations. • Empower team synergy and positive team spirit to ensure your team feels supported, and ensure all challenges or conflict is dealt with in a positive manner with minimum fuss. •Oversee all operations. •Troubleshoot all activation elements. •Ensure event is completed smoothly and set up to resolve any problems that may occur. •Proactively look for new/smarter ways to improve department processes and procedures. •Responsible for performing additional related duties as assigned. POSITION REQUIREMENTS Education/Certification/Experience: •Bachelor's degree or work equivalent combination in marketing, communications, business administration and/or a related discipline. •Requires a minimum of 2-3 years of successful event/project manager experience. Skills/Knowledge/Abilities: •Passionate individual willing to immerse him/herself in their work. •Self-motivated with strong organizational, management and time management skills with the ability to effectively set priorities. •Fantastic interpersonal skills which enable him/her to work effectively in a team and communicate efficiently under pressure. •Track record of building and maintaining client and vendor relationships. •Proven experience as event/project manager. •Bi-Lingual, English, and Spanish speaking required. •Computer savvy; proficient in MS Office. Problem Solving: Must be flexible when necessary; able and willing to explore and test new ways of doing things; must not remain set in ways to the detriment of the Company's competitiveness Must show initiative and possess the ability to make decisions and solve problems quickly and effectively Relies on extensive experience and judgment to plan and accomplish goals. TRAVEL REQUIREMENTS Some travel required. PHYSICAL REQUIREMENTS: Constant: When at the office; incumbent will be mostly sitting down in front of a computer. Occasional: Flexibility and willingness to work unconventional hours (nights and weekends) when necessary. WORKING ENVIRONMENT: Able to complete multiple duties with accuracy while shifting from one to another with frequent interruptions and competing deadlines. Fast paced environment with peaks of intensity and increase in workloads.

This position will be in command of overall operation of Events when scheduled and also responsible for the sales/booking of private events and their successful execution. Key Responsibilities/Accountabilities: Private Events: • Screen all calls and email requests for larger parties and respond in timely manner. • Produce contracts based on food and beverage selections and all other details provided by guest/event hosts/assistants. • Follow up on success of the event and provide client with all the requested receipts. • Produce monthly PDR Sales report and forward to the office. Managerial: • Monitor what works and what doesn't and communicate your observations and suggestions for improvements to the General Manager. • Continually suggest new offerings for dining room guests based on demand and guest's comments and feedback and/or current trends (suggestions for new menu options, brunch offerings, cocktails, etc.) and present to Chef and General Manager. • Assist with training of all new hired and existing staff and training materials generation. Communication: • Monitor what works and what doesn't and communicate your observations and suggestions for improvements to the General Manager. • Continually suggest new offerings for dining room guests based on demand and guest's comments and feedback and/or current trends (suggestions for new menu options, brunch offerings, cocktails, etc.) and present to Chef and General Manager. Event Service: • Assist event service staff and oversee the service and flow during scheduled events or ensure coverage. • Communicate all guest related issues or requests to the appropriate service staff and culinary team and guide them towards succession. • Personalize service by leading by example - using guest's name, building relationships with guests to achieve loyalty and build regular clientele, checking on satisfaction by being involved and speaking with every single guest dining with us. • Host weekly BEO meetings with the Chefs and General Manager to ensure alignment, collaboration, and efficient coordination among departments, leading to successful and well-executed events. • Act as the primary point of contact between vendors. Facilitate effective communication to ensure all parties are aligned on expectations, timelines, and requirements. • Conduct a post-event evaluation to assess the event's success, gather feedback from attendees, vendors, and team members. • • Use this feedback to identify areas for improvement in future events. Labor Management: • Direct daily work activities of all scheduled staff - floor plans, section assignment, side work, etc. • Continually review performance of all staff - address shortcomings and recognize success. • Serve as a role model and mentor by setting a positive example in all aspects of business and personnel management. • Support and work closely with General Manager and AGM so as team you uphold the service and hospitality standards in the restaurant. • Understand, follow, and direct others in current safety procedures. Product Presentation: • Monitor and make sure quality of food and beverages is at its highest. • Suggest promotions and bring revenue increase ideas, train staff on up selling, build guest loyalty by touching every single table, monitor schedules and actual hours worked, etc. • Monitor and manage registers between shifts. • Enforce federal, state, and local laws including health & labor. Financial: • Suggest promotions and bring revenue increase ideas, train staff on up selling, build guest loyalty by touching every single table, monitor schedules and actual hours worked, etc. • Monitor and manage registers between shifts - make sure there is always petty cash and change available for operation. • Enforce federal, state, and local laws including health & labor. Administrative: • Monitor and ensure the accuracy of menus, wine list, beer and house cocktail lists and POS postings. • Find a way to actively respond to all company/operation emails whenever possible and always in professional manner (not on the floor in the view of the guests and not during the service) • Participate and monitor Avero reports regarding the daily performance of the restaurant. • Follow up on all needed repairs immediately by informing GM and AGM or directly calling appropriate maintenance persons, be present and communicate outcome in detail to all involved and Avero. • Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership. Self-Development: It is understood that as a Manager you are responsible to maintain current knowledge of the world of restaurants when it comes to food, wine, beer, and spirits. You will be required to continually develop this knowledge on your own time and stay on top of current industry trends. Your progress in education will be evaluated on ongoing basis. Likewise, the company will assist in any way possible with any educational goals that relate to your duties as Restaurant Supervisor (with prior management approval). Minimal Essential Requirements: • The ability to work as part of a team, and personal cleanliness. • Very basic food handling, preparation, and cleaning skills are welcomed. • Time management and ability to work under pressure to manage high volume of production. • Active listening and learning skills. • Reading and speaking comprehension skills • Discipline to follow set standards. • Ability to lift up to 25lbs. ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Event Manager REPORTS TO: Director of Events FLSA Status: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Event Manager position provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events. Requires commitment to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends and holidays according to specific event agendas and assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans. Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security. Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands. Properly interpret and make decisions in conformance with established state and local laws and facility policies. Prepare billing information and work with the accounting department to settle events. Assist with planning of changeovers with Operations team. Coordinate equipment rentals with outside vendors for miscellaneous event related equipment. Creation, distribution and reporting of various surveys. Scheduling and posting Event Staff and Event Security for each event Preparing Event Services Plan for each event. Includes “dot charts” (placement of personnel) and staffing levels Preparing Event Security Plan for each event, (with Event's Security Director when applicable) executing Event Security. Coordinating and communicating all relevant information for assigned events includes preparing and distributing Event Sheets Preparing Post Event Report for all events coordinated Preparation of and submission of expenses for event settlement. Attend settlement if required Developing and updating Supervisor's and Event Services Manuals Continually improving Department's performance and reputation Perform other tasks as assigned by General Manager or Director of Facilities or Director of Finance SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum of four (4) years of increasing responsibility in event management. Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business). Proficient in use of Microsoft Office programs; experience with AutoCAD preferred SKILLS and ABILITIES Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment Ability to multi-task under time constraints Ability to work effectively in a service oriented environment subject to frequently changing priorities Ability to communicate clearly and concisely in the English language, both orally and in writing Must be able to work independently Must be able to respond calmly and make rational decisions, when handling conflicts Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Summary: We are seeking a dynamic and experienced Reception and Events Manager to join our cruise ship team. As the Reception and Events Manager, you will oversee the reception area and coordinate a variety of events and activities on board. Your exceptional organizational skills, leadership abilities, and passion for guest service will contribute to creating unforgettable experiences for our guests. Responsibilities: Reception Management: Oversee the reception area, ensuring a welcoming and efficient guest experience. Manage reception staff, schedules, and daily operations, including check-in/out procedures, guest inquiries, and requests. Event Coordination: Coordinate a range of events and activities on board, including but not limited to welcome receptions, theme nights, private parties, and group gatherings. Collaborate with various departments to ensure seamless execution. Guest Relations: Build rapport with guests, providing exceptional customer service and addressing inquiries, concerns, and special requests in a professional and timely manner. Anticipate guest needs and ensure high levels of guest satisfaction. Event Planning: Plan and organize events from conception to execution, including event logistics, budgeting, menu planning, décor, entertainment, and audiovisual requirements. Vendor Management: Liaise with external vendors and suppliers to secure services and products necessary for events, negotiating contracts, managing budgets, and ensuring quality and timely delivery. Staff Supervision: Supervise and train reception and event staff, providing guidance, coaching, and ongoing support to ensure a high level of service and professionalism. Administrative Tasks: Manage administrative responsibilities, including event budgets, guest lists, contracts, and event evaluations. Prepare reports and documentation related to reception and event operations. Communication: Maintain effective communication with various departments, including food and beverage, housekeeping, and entertainment, to coordinate event logistics, requirements, and changes. Quality Control: Maintain high standards of service quality, cleanliness, and presentation in the reception area and during events. Conduct regular inspections and address any deficiencies or areas for improvement. Health and Safety: Ensure compliance with health and safety regulations, including proper food handling, sanitation practices, and responsible alcohol service during events. Qualifications: Experience: Proven experience in reception management and event coordination, preferably in the hospitality industry or aboard cruise ships. Experience in managing a diverse team is highly desirable. Event Planning Expertise: Strong knowledge of event planning and execution, including logistics, budgeting, menu planning, décor, and entertainment. Customer Service: A genuine passion for providing exceptional customer service. Excellent communication skills to interact with guests, team members, and vendors professionally and effectively. Leadership Skills: Excellent leadership and interpersonal skills to supervise, train, and motivate a diverse team. Ability to delegate responsibilities, provide constructive feedback, and maintain a positive work environment. Multilingual Skills: Proficiency in English is required. Additional language skills are highly advantageous, especially those commonly spoken by cruise ship guests. Organizational Skills: Strong organizational and time management abilities to handle multiple tasks, prioritize effectively, and ensure smooth reception and event operations. Attention to Detail: Meticulous attention to detail to ensure accuracy in administrative tasks, event planning, and execution. Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays, as required by the cruise ship's schedule. Ability to adapt to changing circumstances and handle unexpected situations. Computer Skills: Proficiency in using computer applications and software for administrative tasks, event planning, and communication. Integrity: Demonstrated reliability, honesty, and trustworthiness in handling confidential information, managing resources, and maintaining professional ethics. Working Place: Miami, FL, United States

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Event Manager REPORTS TO: Director of Events FLSA Status: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Event Manager position provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events. Requires commitment to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends and holidays according to specific event agendas and assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans. Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security. Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands. Properly interpret and make decisions in conformance with established state and local laws and facility policies. Prepare billing information and work with the accounting department to settle events. Assist with planning of changeovers with Operations team. Coordinate equipment rentals with outside vendors for miscellaneous event related equipment. Creation, distribution and reporting of various surveys. Scheduling and posting Event Staff and Event Security for each event Preparing Event Services Plan for each event. Includes “dot charts” (placement of personnel) and staffing levels Preparing Event Security Plan for each event, (with Event's Security Director when applicable) executing Event Security. Coordinating and communicating all relevant information for assigned events includes preparing and distributing Event Sheets Preparing Post Event Report for all events coordinated Preparation of and submission of expenses for event settlement. Attend settlement if required Developing and updating Supervisor's and Event Services Manuals Continually improving Department's performance and reputation Perform other tasks as assigned by General Manager or Director of Facilities or Director of Finance SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum of four (4) years of increasing responsibility in event management. Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business). Proficient in use of Microsoft Office programs; experience with AutoCAD preferred SKILLS and ABILITIES Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment Ability to multi-task under time constraints Ability to work effectively in a service oriented environment subject to frequently changing priorities Ability to communicate clearly and concisely in the English language, both orally and in writing Must be able to work independently Must be able to respond calmly and make rational decisions, when handling conflicts Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job DescriptionBenefits: 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance The Senior Event Consultant (SEC) manages and grows an assigned book of business, focusing on client retention, proactive communication, and revenue growth. Working closely with Market Managers, the SEC develops account strategies, nurtures long-term relationships, and provides on-site support for key events. When not in the field, the SEC supports clients and internal teams with ongoing service needs. Time Allocation (Approximate): One-third Account Management: Retention, relationship building, and revenue growth within assigned accounts. One-third Field Time: Client visits, site meetings, and on-site event support. One-third Customer Service: Handling calls, quotes, and customer requests. Essential Duties and Responsibilities: Client Interaction & Sales Field incoming phone calls, texts, web requests, and emails. Make outbound calls to update client contact information and maintain regular communication with assigned accounts. Consult with clients to understand event needs and provide tailored rental recommendations while identifying upsell opportunities. Consistently follow up on quotes and leads to meet department goals. Schedule and conduct design center appointments within assigned accounts. Create event layouts and showcase products through mood boards and other visual tools. Greet clients in the design center and ensure a professional, positive experience. Account Management & Growth Serve as the primary point of contact for assigned accounts. Conduct quarterly and semi-annual visits with assigned accounts based on activity level and growth potential. Identify and nurture emerging accounts with growth potential. Strengthen relationships to drive retention and repeat business. Proactively address and resolve client concerns to ensure satisfaction and loyalty. Field & Event Responsibilities Assist Market Managers with large event management, logistics, and load-ins as needed. Represent the company at trade shows, networking events, and industry functions. Provide on-site event support as necessary to ensure smooth execution. Share insight on market trends, client needs, and competitive activity. Collaboration & Communication Partner with Market Managers to execute account strategies and event plans. Provide creative solutions for client or market challenges. Generate at least five qualified leads per month for Market Managers. Demonstrate the companys Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART) in all interactions. Maintain professionalism and clear communication across departments. Administrative & Performance Responsibilities Accurately maintain client data, event details, and sales information in company systems. Ensure quotes, orders, and documentation are complete and accurate. Track and meet performance metrics for sales, growth, and service. Remain available to support customer service tasks when not in the field. Perform additional duties as assigned. Work Conditions: Primarily office-based with some warehouse exposure; certain areas may not be heated or air-conditioned. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions. Schedule & Pay: Full-time position, MondayFriday, 8:30am5:00pm. Occasional evenings and weekends as required. $23-$27 per hour, plus commission. Benefits/Perks: Medical, dental, vision, and 401(k) after 60 days. Team member rental discounts and participation in the referral program. Qualifications and Requirements: Three to five years of related customer service or account management experience, preferably in the event or catering industry. Strong verbal and written communication skills. High level of professionalism, interpersonal skills, and customer focus. Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning new software. Ability to create mood boards and event diagrams using PowerPoint. Strong attention to detail, organization, and recordkeeping accuracy. Excellent multitasking, prioritization, and time management skills. Creative aptitude for event design, product pairing, and visual presentation. Confident in upselling and closing sales. Solid problem-solving and decision-making abilities. Proficient in basic math, including fractions, percentages, and ratios. Professional appearance and demeanor. Successful completion of a company background check and drug screen. Complete this behavioral assessment to be considered for the next steps in the hiring process: **************************************************************************

Job Description:About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community. About the Role Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business. You Will: Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis. Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up. Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives. You Have: 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus An expert user on at least one industry leading CRM, marketing automation or event management system The technical aptitude to master new SaaS systems quickly Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues Understands how to use automation to improve productivity and optimization Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment Proven ability to work with multiple stakeholders across the business Detailed oriented, with excellent written and oral communications skills Ability to simplify and create focus amongst a complex organization and team Strong leadership, diplomatic and problem solving skills Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward. Ability to think strategically and execute methodically Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel Bachelor's Degree in appropriate field of study (Preferred) Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Marketing Job Category: Marketing & Product Management Union Status: Non-Union role Pay Range: $95,000 - $120,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Lead the Action. Manage the Moment. Deliver Exceptional Events. Are you a confident leader who thrives in fast-paced environments? Do you enjoy managing people, solving problems in real time, and ensuring events run smoothly from start to finish? If so, we want YOU on our team. We're looking for a driven Event Manager to oversee and coordinate all aspects of event operations while delivering outstanding client satisfaction. This role is perfect for someone with experience in event operations, security, or customer-focused leadership who's ready to take charge and make an impact. Pay, Benefits, and Work Location: Competitive Salary: $60,000 - $70,000 / year Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more. Work Location: Based in Miami, FL you'll be at the heart of our operations What You'll Do As an Event Manager, you'll play a critical role in ensuring successful events by leading teams, managing operations, and serving as a key point of contact for clients. Key Responsibilities Include: Oversee all event operations, including staffing, scheduling, training, and on-site execution Recruit, hire, train, and supervise Event Supervisors, Event Staff, and Event Security Coach, motivate, and evaluate team performance while fostering a positive work culture Maintain strong relationships with clients and ensure their expectations are met or exceeded Serve as a first responder to on-site issues or emergencies and communicate effectively with leadership Identify, document, and report incidents or operational concerns as needed Coordinate on-the-job training and ensure Standard Operating Procedures are current and followed Assign tasks and manage workflow throughout events to ensure smooth operations Ensure all posts, equipment, and work areas are organized, maintained, and professional Assist with investigations, reports, and special projects as assigned What We're Looking For Minimum Qualifications: 1-3 years of professional-level experience At least 1 year of customer service, security, or related experience Background in event staffing, security, military, EMS, or law enforcement preferred but not required Strong leadership, communication, and decision-making skills Ability to multitask and adapt quickly in high-pressure situations Excellent written and verbal English communication skills Ability to monitor and respond to time-sensitive communications Must pass a background check Must be able to work flexible hours, including nights, weekends, holidays, and overnight event shifts Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours) Occasional lifting, pushing, or pulling up to 45 lbs Ability to climb, bend, stoop, and work in confined or elevated spaces Work outdoors in varying weather conditions Strong visual acuity including distance, close, peripheral, and depth perception Reasonable accommodations may be made for qualified individuals with disabilities. Why Join Us? Be part of exciting, high-profile events Lead teams in a dynamic, hands-on environment Grow your leadership and operational experience Make a real impact on client satisfaction and event success Job Description : Join Our Team as an Assistant Account Manager! Are you ready to elevate your career in crowd management, supporting major venues in professional sports? Do you thrive in dynamic environments and love the thrill of event management? Imagine being at the heart of the action, where every event is a new adventure! At Best Crowd Management, you're not just part of the team; you're a vital player in creating unforgettable experiences. Whether it's the roar of the crowd at a concert, the excitement of a sports game, or the sophistication of a corporate event, you'll be there ensuring everything runs smoothly and safely. We offer top-notch training, competitive pay, and a clear path for career growth. Plus, you'll work alongside passionate professionals who value teamwork and excellence. Join us and turn every day into an exciting opportunity to make a difference! Pay, Benefits, and Work Location: Competitive Salary: $60,000 - $70,000 / year Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more. Work Location: Based in Birmingham, AL you'll be at the heart of our operations, ensuring security and safety. What You'll Do: Lead and Coordinate: Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently. Team Leadership: Assign tasks, direct work, and provide on-the-job training to event supervisors and staff. Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships. Emergency Response: Be the go-to person for client or site emergencies, ensuring timely and effective communication. Supervise and Motivate: Oversee shift supervisors, coach and train staff, and evaluate performance. Maintain Standards: Ensure all procedures and training materials are up-to-date and all positions are well-maintained. Strong Administrative Skills What We're Looking For: Professionalism: Ability to perform tasks in a highly professional manner in a customer service-driven industry. Communication Skills: Excellent oral and written communication skills. Adaptability: Respond effectively to changes and handle emergencies with ease. Experience: Minimum 1-3 years of professional-level experience. Prior experience in security, event staffing, law enforcement, or military is a plus. Education: High School Diploma or equivalent. Physical and Mental Demands: Active Role: Be prepared to sit, stand, walk, and occasionally climb or work in high places. Strength: Must occasionally lift, push, or pull up to 25 pounds. Vision: Specific vision abilities required, including close vision, distance vision, and depth perception. Why Join Us? Exciting Environment: Work at various events, ensuring each one is a success. Growth Opportunities: Develop your skills and advance your career in a supportive environment. Travel: Enjoy up to 25% travel, experiencing different locations and events. Ready to make an impact? Apply now and be part of a team that values excellence, teamwork, and customer satisfaction. Let's create unforgettable events together! It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #BEST

Our Culture, Our Brand, Our Sound! Join Broken Sound Club. We are now Hiring a Club Event Manager! Compensation: Full-time Salary, Depending upon experience Schedule: Flexible; weekends and holidays are necessary Essential Responsibilities: The Club Event Manager is responsible for planning, coordinating, and executing club social, private, and sporting events to ensure an exceptional member experience. This position requires a highly organized, detail-oriented professional with a strong background in food and beverage operations, event planning, and team leadership. The ideal candidate will be passionate about creating memorable member experiences, excel in communication and collaboration, and work closely with all departments to ensure events run smoothly and reflect the club's high standards of hospitality. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Include the following: other duties may be assigned: Essential Responsibilities: Event Planning & Execution Plan, coordinate, and oversee member social, private, and sporting events, from concept to completion. Collaborate with Club Leadership, Events Director, and Culinary Team to design and execute engaging events that enhance member satisfaction and participation. Create and maintain accurate Banquet Event Orders (BEOs), Floorplans, and communicate details effectively to all relevant departments. Supervise event setup, décor, timing, and service flow to ensure consistency and excellence with Banquet Event Orders (BEOs) and pre-established event details. Attend and oversee events to ensure seamless execution and provide on-site leadership. Assists in budget planning, reviews financial reports, and ensures alignment with financial goals and objectives. Anticipate member needs and respond promptly to requests or concerns. Member Experience & Service Excellence Build strong relationships with members, ensuring personalized service and attention to detail. Maintain a visible presence at all major club events, providing hands-on support and hospitality. Gather member feedback after events and work with the management team to implement improvements. Support the development of creative and engaging event concepts that foster a strong sense of community within the club. Ensure all events align with the club's standards, traditions, and overall culture. Team Leadership & Collaboration Lead pre-event meetings with service and culinary teams to review event details and assignments. Supervise and motivate banquet and catering staff during events to ensure efficiency and professionalism. Assist in training and mentoring team members to uphold service and presentation standards. Coordinate with the Facilities and Sports departments for event logistics, room setups, and special requirements. Participate in management meetings to discuss upcoming business, review policies and procedures, and enhance the quality of banquet and event operations. Operations & Administration Oversee the preparation and maintenance of event-related documents, while working closely with various departments to ensure all event details are accurate and aligned. Monitor event areas for cleanliness, presentation, and compliance with safety and sanitation standards. Support the preparation of post-event reports, evaluations, and recommendations for continuous improvement. Uphold all club policies, safety protocols, and uniform standards. Qualifications Knowledge and Skill Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum 2-3 years of experience in event or catering management, preferably in a private club, resort, or high-end hospitality environment. Strong leadership, organizational, and interpersonal skills. Ability to multitask, prioritize, and maintain composure under pressure. Excellent communication and problem-solving abilities. Solid understanding of fine dining service, event logistics, and club operations. Proficiency in Microsoft Office and familiarity with event management software preferred. Education & Work Experience Requirements: High school diploma or GED required; bachelor's degree in Hospitality or Event Management preferred. Serve Safe, TIPS, or CARE beverage service certification (or ability to obtain). Benefits you'll Enjoy: Full-time Medical, Dental & Vision Insurance Company Paid Life Insurance Accident, Critical illness & Hospital coverage Company Paid Short Term Disability Insurance 401(k) Retirement Savings Plan with Company Match up Educational Assistance Program Paid Sick/Personal Time Off Holiday Pay Complementary Shift Meals Associate Discounts Associate Assistance Program (Counseling, legal help, and more..) Travel Insurance Recognition Programs Internal Growth A Great environment! Our Standard Operating Procedures: Respect, caring, and support for members and Associates. Hold each other accountable for our actions. Integrity, Transparency, and commitment. Embrace and adapt to changes that enhance our organization. Our Team Goal: To establish interactive communications as the cornerstone of our team's operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions. Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation. Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success. Join Broken Sound Club: Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound! Drug-Free workplace

Benefits: 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance The Senior Event Consultant (SEC) manages and grows an assigned book of business, focusing on client retention, proactive communication, and revenue growth. Working closely with Market Managers, the SEC develops account strategies, nurtures long-term relationships, and provides on-site support for key events. When not in the field, the SEC supports clients and internal teams with ongoing service needs. Time Allocation (Approximate): One-third Account Management: Retention, relationship building, and revenue growth within assigned accounts. One-third Field Time: Client visits, site meetings, and on-site event support. One-third Customer Service: Handling calls, quotes, and customer requests. Essential Duties and Responsibilities: Client Interaction & Sales Field incoming phone calls, texts, web requests, and emails. Make outbound calls to update client contact information and maintain regular communication with assigned accounts. Consult with clients to understand event needs and provide tailored rental recommendations while identifying upsell opportunities. Consistently follow up on quotes and leads to meet department goals. Schedule and conduct design center appointments within assigned accounts. Create event layouts and showcase products through mood boards and other visual tools. Greet clients in the design center and ensure a professional, positive experience. Account Management & Growth Serve as the primary point of contact for assigned accounts. Conduct quarterly and semi-annual visits with assigned accounts based on activity level and growth potential. Identify and nurture emerging accounts with growth potential. Strengthen relationships to drive retention and repeat business. Proactively address and resolve client concerns to ensure satisfaction and loyalty. Field & Event Responsibilities Assist Market Managers with large event management, logistics, and load-ins as needed. Represent the company at trade shows, networking events, and industry functions. Provide on-site event support as necessary to ensure smooth execution. Share insight on market trends, client needs, and competitive activity. Collaboration & Communication Partner with Market Managers to execute account strategies and event plans. Provide creative solutions for client or market challenges. Generate at least five qualified leads per month for Market Managers. Demonstrate the company's Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART) in all interactions. Maintain professionalism and clear communication across departments. Administrative & Performance Responsibilities Accurately maintain client data, event details, and sales information in company systems. Ensure quotes, orders, and documentation are complete and accurate. Track and meet performance metrics for sales, growth, and service. Remain available to support customer service tasks when not in the field. Perform additional duties as assigned. Work Conditions: Primarily office-based with some warehouse exposure; certain areas may not be heated or air-conditioned. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions. Schedule & Pay: Full-time position, Monday-Friday, 8:30am-5:00pm. Occasional evenings and weekends as required. $23-$27 per hour, plus commission. Benefits/Perks: Medical, dental, vision, and 401(k) after 60 days. Team member rental discounts and participation in the referral program. Qualifications and Requirements: Three to five years of related customer service or account management experience, preferably in the event or catering industry. Strong verbal and written communication skills. High level of professionalism, interpersonal skills, and customer focus. Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning new software. Ability to create mood boards and event diagrams using PowerPoint. Strong attention to detail, organization, and recordkeeping accuracy. Excellent multitasking, prioritization, and time management skills. Creative aptitude for event design, product pairing, and visual presentation. Confident in upselling and closing sales. Solid problem-solving and decision-making abilities. Proficient in basic math, including fractions, percentages, and ratios. Professional appearance and demeanor. Successful completion of a company background check and drug screen. Complete this behavioral assessment to be considered for the next steps in the hiring process: ************************************************************************** Compensation: $23.00 - $27.00 per hour

Homestead-Miami Speedway has been open since 1995 following an initiative to spur economic recovery in the aftermath of Hurricane Andrew. The Speedway, which was founded by Miami businessman, racing enthusiast and philanthropist Ralph Sanchez, is a 650-acre facility that features a 1.5-mile oval and 2.21-mile road course. The Speedway hosts on-track events nearly 300 days per year and generates more than $301 million annually for the region. NASCAR crowned champions in all three of its national series at Homestead-Miami Speedway for 18 straight years (2002-19). In 2023, the Speedway hosts the second race in the Round of 8 of the NASCAR Cup Series Playoffs on Sunday, Oct. 22. In August of 2022, Homestead-Miami Speedway unveiled a new, colorfully designed logo that showcases the venue's sense of place and incredible competition while incorporating all what South Florida has to offer from the vibrancy of South Beach to the tranquility of the Keys. Using a combination of pink, blue, yellow, light and dark turquoise - colors specific to the culture of South Florida - the new Homestead-Miami Speedway highlights regional and cultural flair of color, speed and intense, off-the chart racing that is unique to Miami. Join Our Street Team and Be Part of the Racing Action! If you have a passion for motorsports or are eager to explore the thrilling world of racing, we want to work with you! We aim to maintain year-round connections with our community, enhance awareness of Homestead-Miami Speedway, and share the thrill of NASCAR with loyal and new fans across South Florida. We are actively seeking enthusiastic and committed individuals to support us with awareness-building and community engagement efforts, with the goal of creating excitement for the upcoming NASCAR Playoffs Cup Series Weekend on October 26-27, 2024. Since its inception in 1995, Homestead-Miami Speedway has consistently held its position as South Florida's premier motorsports destination. Each year, it stands as the revered host of the annual NASCAR Cup Series Playoffs race, solidifying itself as the heart of NASCAR in Miami. This is your chance to be a part of the most exhilarating racing experience in South Florida, join a dynamic and fast-paced team, and get your foot in the door in the motorsports industry! Responsibilities & Tasks: In this role, you will serve as the ambassador for Homestead-Miami Speedway at a variety of public appearances and promotional events throughout South Florida. Your mission will be to build community by connecting and engaging with both our loyal fans, newcomers, and potential customers, all with the ultimate objective of encouraging their attendance at our highly anticipated NASCAR Playoffs Cup Series Weekend in October. Our activations include the promo car, a NASCAR retired race car, promotional giveaways, interactive games, ability to data-collect and prospect. Additionally, you will: * Support NASCAR marketing and event experience initiatives, including the 2024 NASCAR Playoffs Cup Series Weekend, NASCAR Racing Experience Media & Influencer Day, Fourth of July Celebration at the track, and Fast Lane Friday events, to name a few. * Engage with customers and prospects on-site at grassroots events to generate leads and close ticket sales to the 2024 NASCAR Playoffs Cup Series Weekend on October 26-27. * Collect valuable data from event attendees, actively gather prospects for future email campaigns, and encourage consumer sign-ups for our mailing list. * Educate the community about Homestead-Miami Speedway, its history, and ticket opportunities. * Maintain expertise in the products and services offered by Homestead-Miami Speedway. * Always ensure we're well-stocked with promotional materials and giveaway items. * Actively participate in public appearances with our promo car and/or retired race car, with a primary responsibility for maintaining the impeccable condition of both vehicles. * Coordinate transportation of the retired race car with the towing team and supervise vehicle loading and unloading to ensure it is always handled with care as well as properly staged at events and activations. * Responsible for assisting in the set up and tear down of the displays. You will need to travel to the office the day prior to collect all grassroots activation. On the day of the event, you will transport these items to the event location using your own car, set up the activation, dismantle it after the event, and then return all grassroots items to Homestead-Miami Speedway post event. * Ideal candidates should be sales-oriented, personable, punctual, hardworking, and eager to learn about the world of NASCAR. Also, they exhibit reliability and dependability, and always adhere to safety regulations and procedures. * Some out-of-town travel may be required. * Other duties as assigned. Requirements: * Bilingual, native in English and Spanish. * Demonstrate high levels of energy and enthusiasm and professionalism when interacting with customers. Always carry a happy disposition! * Candidates must possess strong attention to detail and consistently strive to enhance the presentation and final display and/or activation setup. * Exceptional communication, interpersonal, and relationship-building skills, capable of effectively engaging with a wide range of stakeholders. * Creative and strategic thinker with a proactive approach to problem-solving, detail-oriented, and strong team player. * Self-motivated and organized, with the ability to work in a fast-paced environment and think strategically to solve problems. * Available to work flexible hours, including weekdays, weeknights, and evenings, adapting to event schedules. Desired Qualifications: * Sales experience desired! * Current enrollment in a college or university program in Marketing, Communications, Public Relations, Sports Management, or a related field, with a strong interest in motorsports and event marketing. Join our team and help us showcase Homestead-Miami Speedway as the ultimate destination for motorsports enthusiasts in South Florida! Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY -$16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.

Property Description The Sunny Hotel, located in the sunny and vibrant Sunny Isles Beach, Florida, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a beachfront hotel that offers exceptional service and a tropical paradise experience to our guests. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts stunning ocean views, modern amenities, and a lively atmosphere, creating an exciting work environment. As a member of the The Sunny Hotel team, you'll have the chance to provide exceptional service to our guests, work in a picturesque beachfront location, and be a part of a renowned hospitality brand. Join us in delivering unforgettable hospitality experiences and become a valued member of our team at The Sunny Hotel in Sunny Isles Beach, FL! Overview We're seeking a creative and detail-oriented Event Planning Manager to join our team! In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Event Planning Manager acts a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. Will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you! Qualifications Bachelor's degree and/or 2+ years of hotel sales experience 1-year food and beverage experience Strong understanding of negotiation and interpretation of contracts Developed business communication skills, both written and verbal Working knowledge of computers and Microsoft office Present a professional appearance and confidence Ability to communicate effectively with public and other Team Members Strong time management skills, and ability to work under pressure Experience with major Hospitality Sales CRM systems Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range Starting from USD $0.00/Hr.

Accountable for the overall success of the Banquets/Catering Department. Leads the team in providing proper room set ups based on requirements and standards, personally assisting when needed. Directs and motivates team to provide high level of service. Monitors and controls financial and administrative responsibilities including asset protection. Develops and trains team to complete work thoroughly, promptly and safely. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Executing Event Services Operations and Maintaining Inventories • Attends pre-event meetings as needed to understand group needs. • Establishes consistent standards for meeting room sets and VIP meeting room sets. • Conducts function room inspections prior to each function to ensure the room is set according to specifications. • Maintains cleanliness and sanitation standards in all event operation areas. • Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). • Coordinates routine maintenance to ensure a quality meeting facility. • Solves problems and/or suggest alternatives to previous arrangements if necessary. • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. Providing and Ensuring Exceptional Customer Service • Empowers associates to provide excellent customer service. • Understands the impact Event Services has on the overall success of an event and manages activities to maximize customer satisfaction. • Sets a positive example for guest relations. • Strives to improve service performance. • Makes presence known to customer at all times. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities • Schedules associates to ensure shift coverage and meet business demands and productivity goals. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Conducts associate performance appraisals and provides feedback as needed. • Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. • Observes service behaviors of associates and provides feedback to individuals. • Communicates performance expectations in accordance with job descriptions for each position. • Ensures property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Brings issues to the attention of supervisor and/or Human Resources as necessary. • Ensures associates understand expectations and parameters. • Delegates tasks to ensure room sets are “on time” and meet Event Service Standards. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.