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SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips. Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we're looking for The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact. What you'll be working on Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery. Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards. Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data. Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources. Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact. Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition. Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills. We'd love to hear from people with Leadership and Strategic Management: 1+ years of experience leading a team, including mentoring and training. Experience in fostering a collaborative team environment and motivating team members to achieve high performance. Operational Excellence: Advanced knowledge of operational metrics and KPIs to gauge and improve team performance. Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness. Stakeholder Management: Strong capabilities in managing stakeholder relationships across various levels of an organization. Proven record of successfully collaborating with other departments to enhance customer support strategies. Change Management: Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes. Skills in managing resistance and effectively communicating change benefits to teams and stakeholders. Problem Solving: Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery. Project Management: Ability to manage small projects or components of larger projects, focusing on execution and team coordination. Skills in organizing team resources effectively to meet project goals and deadlines. The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-remote Why SurveyMonkey? We're glad you asked At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. What you'll do Be the technical lead for the forecasting team. Own the strategy and implementation of forecasting models of key company metrics (e.g., monthly active users), delivering accurate, interpretable forecasts at scale. Lead the full modeling lifecycle end to end: problem framing, feature engineering, model development and prototyping, experimentation and backtesting, deployment, monitoring/drift detection, and explainability. Set the forecasting technical vision. Define model architectures and standards, and partner with Engineering to shape the forecasting platform for efficient training/inference today and the scalability needed for the next generation of models. Translate forecasts into decisions. Present outputs, scenario analyses, and recommendation frameworks to senior leadership with clarity and brevity. This is a high‑visibility role with regular VP-level exposure. Drive broader time‑series impact beyond point forecasts-e.g., anomaly detection, automated root‑cause analysis, campaign/channel attribution, and early‑warning signals for business health. Embed forecasting into the business. Partner with BizOps/Finance and product teams to integrate forecasts and insights into operational rhythms, executive decision-making, and strategic planning. Lead and mentor. Guide the work of at least two data scientists, raising the bar on technical quality, execution, and impact through candid, continuous feedback and coaching. What we're looking for 8+ years of combined post-graduate academic and industry experience building and shipping production time‑series/forecasting models with web‑scale data. A track record of delivering adjustable, well‑calibrated, and explainable forecasting systems that informing decision-making. Strong background in time‑series modeling and applied statistics/econometrics; advanced degree (MS or PhD) preferred. Expertise in at least one scripting language (ideally Python). Strong SQL skills (Hive/Presto/Spark SQL) and experience building reliable data pipelines/workflows (e.g., Airflow). Business acumen and ownership mindset-able to simplify complex problems, connect model outputs to business levers, and prioritize for impact. Excellent communication skills-able to distill complex analyses and uncertainty into concise narratives for executive audiences. Proven technical leadership-success leading critical projects and materially influencing the scope and output of other contributors. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. #LI-NM4 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only$164,695-$339,078 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. We're seeking a Staff Product Designer to join our Personalisation Patterns team: a hands-on, horizontal leader focused on systematizing quality and advocating for world-class experiences across Pinterest's core surfaces. You'll shape the next generation of Pinterest's design systems and component libraries, partner with cross-functional teams, and help us deliver on our ambitious mission in an effective, scalable, and human-centered way. This is a role for a rare blend: a designer who's part methodological systems thinker, part craft champion, and part design technologist. The impact you'll have will stretch across teams, product lines, and the very building blocks of Pinterest. What you'll do: Drive System Quality: Lead the stewardship, evolution, and adoption of our core design patterns, component libraries, and gestalt subsystems-ensuring cohesive, delightful, and accessible user experiences at scale. Partner Horizontally: Act as a strategic advisor and a hands-on partner to product, engineering, and design teams across Personalisation and core surfaces, empowering them to leverage best-in-class patterns and ship with confidence. Advance Systemic Thinking: Apply methodical, systematic approaches to pattern creation: balancing product usability, craft, accessibility, and business needs-with input from a wide range of stakeholders. Prototype & Technologize: Rapidly visualize, prototype, and validate new ideas; translate abstract solutions into practical, scalable patterns using Figma, code, AI, or whatever is needed to inspire clarity and adoption. Uphold and Elevate Craft: Conduct quality audits, review flows and handoffs, and directly contribute hands-on design when needed-always advocating for the highest standards. Mentor & Scale Impact: Inspire and guide other designers in craft, systemic thinking, and best practices through critique, guidance, and sharing your expertise across teams. Champion Accessibility & Inclusion: Ensure our design systems support diverse user needs and raise the bar on inclusion and accessibility from the ground up. Communicate & Influence: Clearly articulate your design thinking, rationale, and vision-presenting work to teams, leaders, and executives, and rallying consensus. What we're looking for: Bachelor's degree in design, a related field or equivalent experience. 8+ years of experience in product design, with significant time spent driving or evolving design systems or pattern libraries. Portfolio demonstrating polished interface design, systemic thinking, component-based UIs, and tangible influence across large organizations. Track record in staff/principal-level roles, influencing horizontally, upholding design quality, and partnering cross-functionally-ideally in large-scale consumer or platform environments. Design technologist mindset: Comfortable experimenting with Figma prototypes, AI, and (optionally) front-end code; curious and opinionated about technical feasibility, accessibility, and how we can streamline design workflows and processes through systems and tools. Excellent communicator who can synthesize ambiguity into actionable design problems and unite teams through clarity, documentation, and collaboration. Growth mindset with a passion for ongoing learning, experimentation, and mentoring others. Demonstrated commitment to inclusion, accessibility, and crafting systems that serve diverse audiences. Experience leading platform-wide or multi-product design system initiatives. Familiarity with personalization, large consumer apps, or rapid scale environments. Contributions to public design systems, open-source libraries, or industry talks/writing. Join us to shape the platform and patterns that power inspiration for millions-raising the bar for design quality, system integrity, and Pinterest's positive potential. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1-2 times every 6-months, and therefore can be situated anywhere in the country. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-BL5 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only$158,765-$326,870 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world's most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE ROLE: We're looking for a strategic, hands-on sales leader to architect and execute the next stage of growth for Talon.One in North America. Reporting to the VP, Global Sales, you'll own the regional GTM strategy and lead a team responsible for driving disciplined, predictable 50%+ year-over-year growth. You'll build and scale a high-performing sales organization, coach and hire top talent, and personally engage in complex, C-level enterprise deals across six- and seven-figure opportunities. This is a career-defining opportunity to build the U.S. engine that will take Talon.One past $100M in ARR. This is a fully remote role; however, we are prioritizing candidates based in the Eastern or Central time zones to ensure meaningful overlap with our Berlin headquarters. The role also involves some travel, roughly 30-50% of the time. ABOUT THE TEAM: The Sales organization at Talon.One is focused on sustainable, data-driven growth. Our North America team is a group of ~10 sellers operating across enterprise B2B SaaS, who partner closely with Sales Engineering, Marketing, Product, and Customer Success to deliver a seamless experience from first touch to renewal. As part of a globally aligned sales function, you'll collaborate with senior leadership and cross-functional partners to bring operational excellence, forecasting rigor, and repeatable success to one of Talon.One's fastest-growing regions. ONCE YOU ARE HERE YOU WILL: Own the GTM Strategy: Develop and execute the complete regional including alignment with Marketing, Partnerships, Product, Sales Engineering, and Sr. Leadership Build a World-Class Team: Lead, coach, and scale a high-performing sales organization (currently ~10 sellers). Be a talent magnet who can attract, hire, and develop top-tier sales professionals Drive Operational Excellence: Efficient pipeline management, pinpoint forecast accuracy, and instill rigorous deal qualification (e.g., MEDDPICC) across the team Be a Cross-Functional Partner: Act as the voice of the customer to Product. Collaborate closely with Sales Engineering, CS, and Marketing to ensure a seamless customer experience from first-touch to renewal WHAT YOU SHOULD BRING TO THE TABLE: Proven B2B SaaS Leadership: A clear track record as a 2nd-line (or higher) sales leader in a high-growth B2B SaaS environment "Scaler" Mentality: You have built and scaled GTM teams before both on the strategy and the people side Operational Rigor: You are data-driven. You communicate well, understand pipeline analytics, and use data to build a predictable, scalable sales model Executive Presence: You build trust with C-level customers and internal stakeholders instantly A "Human-First" Driver: You balance a culture of high performance and accountability with empathy and conviction. You inspire your team to win WHAT'S IN IT FOR YOU: $1,200 annual learning budget and full LinkedIn Learning access Manage your time off with our unlimited PTO policy and flexible working hours $350 home office setup budget, a $50 monthly home office allowance Freedom to work from abroad for up to 90 days worldwide! WeWork On-Demand access for flexible workspace solutions Mental health support with nilo.health Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP) Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4% We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage

Job DescriptionSales Operations Specialist - North America and LATAM As a Sales Operations Specialist on the Global Go-to-Market Sales Development Operations team, you will be the dedicated analytical and strategic partner for our North America and LATAM Sales Development Leadership team. You will be critical in driving the efficiency and strategic impact of our top-of-funnel motion across the regions. You will leverage data to ensure the Sales Development engine, the lifeblood of our new business, is measurable, highly effective, and deeply aligned with global pipeline goals. Zendesk is a rapidly growing company with an amazing culture. You will be working with smart and driven individuals focused on delivering high-impact projects and initiatives that directly fuel our pipeline growth. Skills and Attributes The ideal candidate must be a detail-oriented problem solver, data-driven, and have excellent analytical skills. You must possess a good understanding of the Sales Development function and the top-of-funnel motion in a SaaS environment. You will be eager to define and optimize how AI and automation combine with human creativity to accelerate growth. You will excel at helping the regional sales development leaders translate complex performance data into actionable coaching insights and strategic recommendations for SDR leadership. Creating strategic partnerships within the company (SDR/BDR Leaders, Marketing, and Sales Ops) will be critical to success in this role. Software-as-a-service or other subscription-based work experience will be essential. Core Responsibilities Strategic Analytics, Measurement & ROI: Create, manage, and distribute comprehensive dashboards, reports, and ad-hoc analytics tasks specifically for the SDR/BDR teams and their leadership. Focus areas include lead volume, persistency rates, conversion rates (Lead to Qualified Opportunity), funnel velocity, and tracking pipeline contribution, ROI, and overall health of inbound and outbound activities. AI & Automation Strategy and Deployment: Influence the design, deployment, and scaling of the AI-powered automation platform integrated with the core GTM stack (Salesforce, Groove, Outreach, etc.). Optimize the full-funnel engagement engine to run personalized, high-impact outreach and manage nurturing at scale, transforming how we identify, engage, and convert prospects. Workflow Management & Cross-Functional Alignment: Work closely with Revenue Operations, Marketing, and Systems to ensure data accuracy, smart targeting, and seamless workflows that enable SDR/BDR teams to operate at peak performance. Best Practice Scouting & Advocacy: Work cross-functionally to identify best-in-class activities and strategies being employed at the sub-regional level, surface them up to global Sales Development leaders, shape how Zendesk uses automation and AI to drive engagement, fostering a culture of innovation and experimentation, and advocate for their adoption across the business. Data Quality & Hygiene: Resolve data quality issues within the initial funnel stages (Lead/Contact/Account) and Sales Intelligence platforms (ZoomInfo, Lusha) to ensure the SDR team is working with accurate, high-quality information, thereby maximizing top-of-funnel efficiency. Front-Line Support: Provide front-line system/process support for SDRs and their management, including responding to and resolving ticket escalations in Zendesk, solving queries and problems related to their daily tools and data in a timely and efficient manner. Who we are looking for Excellent written and verbal communication skills. Proven analytical skills with the ability to translate complex data into business narratives and actionable insights. Demonstrated deep understanding of the Sales Development function and top-of-funnel operations in a SaaS or subscription business. Solid understanding and experience with top-of-funnel metrics, including lead volumes, MQL, SQL, persistence, activity metrics, conversion rates, and campaign performance analysis. At least 1+ years of experience in a Sales Operations, Sales Development Operations, or business/system analysis role. High proficiency and daily working experience with our core GTM stack: Salesforce, Tableau, Looker, and Snowflake. Experience analyzing and optimizing data from Sales Engagement Platforms (e.g., Groove, Outreach), Lead Routing/Management (e.g., LeanData), Sales Intelligence/Data Enrichment (e.g., ZoomInfo, Lusha), Conversational Intelligence (e.g., Gong), Marketing Automation (e.g., Eloqua), and productivity tools like Clari. Experience or deep familiarity with integrating AI tools or automation into GTM workflows (e.g., lead scoring, outreach automation, predictive analytics). Proficient in the Google App Suite (Sheets, Slides, etc.) with intermediate to advanced skills in spreadsheet functions. Related SQL knowledge a definite advantage. Austin Office This will be a Hybrid role, with the expectation to be in our Austin office 3 days per week. The US annualized base salary range for this position is $73,000.00-$109,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. Were also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture thats built on trust, care, inclusion, and fun where everyone can succeed. This role will be based in Mountain View, CA. At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers hybrid work options, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when your team needs to be together. As part of LinkedIn's AI Platform group, the AI Training team is responsible for developing and maintaining highly available and scalable deep learning training solutions to power our rapidly growing AI use cases. The team is responsible for scaling LinkedIn's AI model training with hundreds of billions of parameters for all AI use cases from recommendation models, large language models (Generative AI), to computer vision models. We optimize training performance across algorithms, AI frameworks, infrastructure software, and hardware to harness the power of our GPU fleet with thousands of latest GPU cards. The team also works closely with the open source community and has many open source committers (TensorFlow, Horovod, Ray, Hadoop, etc.) in the team. Additionally, this team focussed on technologies like LLMs, GNNs, Incremental Learning, Online Learning, and advanced LLM Agents work for Training infrastructure. As a Principal Staff Software Engineer on the AI Training Infra team, you will play a crucial role in leading and building the next-gen training infrastructure to power AI use cases. You will design and implement high performance AI Training pipeline, data I/O, work with open source teams to identify and resolve issues in popular libraries like Huggingface, Horovod and PyTorch, debug and optimize deep learning training, and provide advanced support for internal AI teams in areas like model parallelism, data parallelism, Zero, automatic mixed precision and kernel fusion. Finally, you will assist in and guide the development of containerized pipeline orchestration infrastructure, including developing and distributing stable base container images, providing advanced profiling and observability, and updating internally maintained versions of deep learning frameworks and their companion libraries like Tensorflow, PyTorch, DeepSpeed, GNNs, Flash Attention and more. Responsibilities + Owning the technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems. + Designing, implementing, and optimizing the performance of large-scale distributed training for personalized recommendation as well as large language models. + Improving the observability and understandability of various systems with a focus on improving developer productivity and system sustenance. + Mentoring other engineers, defining our challenging technical culture, and helping to build a fast-growing team. + Working closely with the open-source community to participate and influence cutting edge open-source projects (e.g., PyTorch, GNNs, DeepSpeed, Huggingface, etc.). + Functioning as the tech-lead for several concurrent key initiatives for the Training Infrastructure and defining the future of AI training platforms. Basic Qualifications + BS/BA in Computer Science or related technical field or equivalent technical experience + 7+ years of industry experience in software design, development, and algorithm related solutions + 7+ years of experience programming in object-oriented languages such as Python, C++, Java, Go, Rust, Scala + 5+ years of experience as an architect, or technical leadership position + 5+ years of experience in the industry with leading / building deep learning systems + Hands-on experience developing distributed systems or other large-scale systems Preferred Qualifications + MS or PhD in Computer Science or related technical discipline. + 12+ years of experience in software design, development, and algorithm related solutions with at least 5 years of experience in a technical leadership position + 12+ years of experience in an object-oriented programming language such as Python, C++, Java, Go, Rust, Scala + 5+ years of experience with large-scale distributed systems and client-server architectures + Co-author or maintainer of any open-source projects + Expertise in machine learning infrastructure, including technologies like MLFlow, Kubeflow and large scale distributed systems + Familiarity with containers and container orchestration systems + Expertise in deep learning frameworks and tensor libraries like PyTorch, Tensorflow, JAX/FLAX Suggested Skills + ML Algorithm Development + Machine Learning / Deep Learning + Big Data + Stakeholder Management LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $207,000 to $340,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit ************************************** **Equal Opportunity Statement** We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: + Documents in alternate formats or read aloud to you + Having interviews in an accessible location + Being accompanied by a service dog + Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. **San Francisco Fair Chance Ordinance ** Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. **Pay Transparency Policy Statement ** As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ******************************** **Global Data Privacy Notice for Job Candidates ** Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ********************************************

Staff Software Engineer page is loaded## Staff Software Engineerremote type: In Officelocations: San Francisco, California, United States of America: Austin, Texas, United States of America: Madison, Wisconsin, United States of Americatime type: Full timeposted on: Publié aujourd'huijob requisition id: R32458## Job DescriptionStaff Software Engineer - Search ETL## About the TeamJoin a nimble, high-performing team at Zendesk's Madison office dedicated to building and reinventing the backbone of our global search platform. As part of Madison's search team, you'll deliver innovative solutions to one of the world's largest SaaS customer support infrastructures.## The OpportunityAs a Staff Software Engineer on the Search ETL team, you'll be at the very heart of Zendesk's flagship product: Zendesk Support. Zendesk's search platform powers internal and external customer experiences, ingesting billions of data points per day. We're embarking on a multi-year journey to reimagine Zendesk's internal platform offerings. You'll have a front-row seat (and a steering wheel) for this transformation, bringing fresh perspectives and technical leadership to a platform critical to enterprise clients and internal teams alike.## What You'll Do* Develop and maintain scalable robust data delivery systems in Ruby on Rails* Drive innovation and modernization as we overhaul our architecture, enrich platform capabilities, and set the standard for data pipelines at scale.* Make key technical decisions and own solutions end-to-end, from concept to deployment and ongoing operations.* Collaborate closely with product managers, designers, and engineers to scope, estimate, and deliver high-impact projects.* Take part in operational excellence: from implementing canary deployments with Spinnaker, to incident response with incident.io, to proactive monitoring with Datadog.* Help shape team culture through code reviews, pair programming, and knowledge sharing, always striving for collective excellence.* Contribute to a positive, collaborative atmosphere in our beautiful Madison office.## What You'll Bring## Required:* Strong experience building large-scale, high-throughput data pipelines with Ruby.* Experience with queuing/messaging systems (Kafka, SQS, or similar).* Hands-on background with relational and NoSQL databases* Familiarity with modern CI/CD (Github Actions), containerization/deployment (Kubernetes on AWS), and operational tooling (Spinnaker, Datadog, incident.io).* Ability to navigate complex system design and architectural decisions, especially in distributed platforms.* Strong communication and collaboration skills-able to work productively with engineers, product, and design.* Eagerness to mentor, learn, and contribute to a supportive, growth-minded team dynamic.Nice to Have:* Experience with AI-driven data augmentation* Exposure to Java in production environments.* Insights into the challenges of integrating and scaling SaaS systems.* Interest in platform modernization and re-architecture initiatives.* Direct influence on a key global platform with a well-defined, ambitious 3-year roadmap.* Dynamic, collaborative culture where your voice is heard and your work has real impact.* Opportunities for technical and career growth alongside smart, driven teammates.#LI-JH1As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.The US annualized base salary range for this position is $164,000.00-$246,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.**The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request. #J-18808-Ljbffr

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Talent Coordinator at Palantir, you will work closely with our hiring managers and recruiters to ensure a positive interview experience for all candidates. We're looking for someone who is positive, resourceful, and who thrives under pressure. This position will rely heavily on your superb ability to manage multiple and competing priorities in a fast moving environment. You will be part of a team that is responsible for developing, implementing, and executing on a broad recruiting strategy, with an emphasis on efficiency and overall value generation (i.e. hiring awesome people!).Core Responsibilities Schedule multiple interviews with candidates with urgency and care; coordinate all details of the interviews. Manage professional written and verbal communication with candidates, recruiters, interviewers, and hiring managers throughout the interview process. Host candidates during their onsite interviews in office. Manage candidate records through our Applicant Tracking System (ATS) with excellent attention to detail. Create and run weekly tracking reports as necessary using the ATS. Take on an array of special projects that advance the mission of our Recruiting Team. What We Value Impeccable organizational skills and attention to detail. Superior time management and multi-tasking ability. Excellent team player who demonstrates superior professionalism, and discretion. Strong verbal and written communication skills. Strong analytical ability and proactive approach to problem solving. Willingness to take ownership for wide-ranging responsibilities and strong work ethic. What We Require At least one year of previous industry experience in an administrative, operations, support or similar role. Ability to spend 2 - 3 days per week in-office. Salary The estimated salary range for this position is estimated to be $32 - $35/hour. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help. If you would like to understand more about how your personal data will be processed by Palantir, please see our .

As a Strategic Enterprise Account Executive at Zendesk, you will be responsible for driving revenue growth by identifying, developing, and closing new business opportunities within strategic enterprise accounts. There will be a key focus on AI. You will also be responsible for closing new business from a list of prospects. You will build strong, trusted relationships with key stakeholders, understand their challenges, and tailor Zendesk solutions to meet their complex business needs. This is a high-impact role requiring a strategic mindset, deep industry knowledge, and exceptional sales acumen. Key Responsibilities: Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories. Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges. Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives. Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion. Maintain a robust AI sales pipeline and provide accurate forecasts to management. Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution. Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships. Qualifications: Bachelor's degree or equivalent experience in Business, Marketing, or related fields. MBA is a plus. 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions. Proven track record of consistently meeting or exceeding sales targets in complex sales cycles. Strong ability to engage and influence C-level executives and foster long-term partnerships. Excellent communication, presentation, and negotiation skills. Ability to thrive in a fast-paced, collaborative, and customer-centric environment. Familiarity with CRM tools (Salesforce preferred) and sales methodologies. Why Zendesk? Opportunity to work with cutting-edge technology shaping customer experiences worldwide. Collaborative culture that supports growth and innovation. Competitive compensation package with uncapped commission. Comprehensive benefits including health, wellness, and professional development programs. The US annualized OTE (On Target Earnings) range for this position is $283,000.00-$425,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

The Principal Customer Experience is responsible for identifying, designing, and operationalizing AI-driven improvements that materially increase Customer Success Manager productivity, reduce administrative overhead, and unlock more high-value customer engagement. This role leads a global, cross-functional program that leverages existing systems, data, and emerging AI capabilities to rapidly experiment, validate, and scale solutions that improve how Customer Success delivers value. This role acts as a strategic partner to Customer Success leadership, Product Operations, Data & Analytics, and Technology teams to embed intelligent workflows, insights, and automation into daily CS execution. This is a high-impact transformation role with global scope, focused on action, measurable outcomes, and adoption at scale. Key Responsibilities 1. AI-Enabled CSM Efficiency & Workflow Automation Identify high-volume, low-leverage CS workflows suitable for AI automation or augmentation Partner with Technology, Product Ops, and Analytics teams to design and deploy AI-driven capabilities including summaries, action recommendations, predictive insights, and automated preparation Integrate AI capabilities into the existing CS tool stack to eliminate administrative friction 2. Global CS Efficiency Program Leadership Own a global program charter with clear workstreams, milestones, governance, and operating cadence Prioritize initiatives based on ROI, CSM time savings, adoption impact, and customer value Define and track program KPIs, dashboards, and success metrics 3. Experimentation, Validation, and Scale Run rapid pilots with global CSM cohorts Gather quantitative and qualitative feedback to validate effectiveness Iterate quickly, sunset low-impact ideas, and transition proven solutions into scaled operations Partner with Enablement and Ops to ensure adoption and behavior change 4. Data-Driven Insights & CSM Prioritization Collaborate with Analytics and CS Ops to deliver insights that help CSMs prioritize customer engagement Develop next-best-action recommendations, predictive health signals, and opportunity indicators Improve consistency and quality of decision-making across the CS organization 5. Cross-Functional Partnership & Stakeholder Alignment Serve as the connective tissue across CS, CS Ops, Product, Engineering, RevOps, and AI teams Influence without authority to align priorities, timelines, and outcomes Represent CS workflows and requirements in internal AI strategy discussions 6. Global Enablement & Adoption Partner with CS Enablement to develop playbooks, training, and communications for AI-powered workflows Drive consistent adoption across regions while accounting for local nuance Establish continuous feedback loops to inform improvement 7. Change Leadership & Thought Partnership Evangelize the value of AI within Customer Success Build a culture of experimentation, learning, and data-driven execution Provide thought leadership on the evolving role of AI in Customer Success delivery Key Performance Indicators (KPIs) Success will be measured through: Increase in customer-facing time Adoption and sustained usage of AI-enabled workflows Time-to-value from pilot to scaled rollout Accuracy and actionability of insights delivered to CSMs Improvement in renewal likelihood, expansion identification, and customer health signals CSM satisfaction and feedback on new tools and workflows Required Experience & Qualifications Experience 10+ years in Customer Success, CS Operations, Digital CS, Program Management, or adjacent roles Proven experience leading global programs or transformation initiatives Demonstrated exposure and hands-on work to AI-enabled tools, workflow automation, or CS platform integrations Strong understanding of core CS motions including onboarding, adoption, value realization, risk management, and renewals Demonstrated ability to influence cross-functional teams in a matrixed organization Skills Program management excellence with a bias toward execution Strong working knowledge of AI concepts, automation, and data-driven workflows Ability to translate business problems into scalable, AI-enabled solutions Exceptional communication and storytelling skills Analytical mindset with strong data literacy Leadership Competencies Influence without authority Strategic problem solving Change leadership and adoption mindset Customer-centric thinking Execution discipline Global Scope Acts as a global leader across all regions Balances consistency with regional nuance Engages global CSM cohorts for pilots, feedback, and rollout Title & Reporting Title: Director/Principal, Customer Experience Reporting to: VP Global CS & OCCO The US annualized base salary range for this position is $178,000.00-$266,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. We're looking for a Sr Lead MLE/Applied Scientist to define how success is measured for AI agents performing real-world tasks. This role is at the forefront of building trust and quality into agentic systems by crafting rigorous, reproducible evaluation frameworks that shape what we ship. You'll work cross-functionally to evaluate human+AI collaboration, assess outcomes beyond accuracy metrics, and uncover what's truly working for freelancers and clients. Join us in revolutionizing agent evaluation and making a measurable impact on AI systems that power the future of work. Responsibilities Design and implement comprehensive evaluation frameworks that reflect real-world task success for agentic systems, with a focus on human+AI collaboration outcomes Build benchmarking pipelines that capture nuanced success indicators including trust calibration, intervention frequency, and agent handoff quality Lead development of observability tools and instrumentation for analyzing agent behavior in production Translate complex qualitative and quantitative signals into actionable insights that inform model iteration and product prioritization Collaborate with researchers, engineers, and product teams to align evaluation methodologies with business and user goals Own benchmarking infrastructure that enables reproducible, scalable evaluation across AI initiatives Champion rigorous experimental design and statistical analysis across teams to ensure consistent and meaningful measurement standards What it takes to catch our eye Proven experience designing evaluation systems for agentic or LLM-based AI, ideally in complex, interactive or open-ended environments Deep expertise in statistical experimentation, benchmark creation, and human-AI interaction assessment Fluency in building data pipelines and tooling using Python, SQL, and distributed data processing frameworks Demonstrated ability to influence product and model roadmaps through evaluation insights and performance measurement Adaptive-level proficiency in integrating AI tools into technical workflows for analysis, experimentation, and observability refinement Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$308,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Lead pilot engagements end-to-end to prove the value of Zendesk AI through technical configuration, integration and validation against success metrics. This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes for our customers (e.g. reducing support costs, improving quality of service) and align with our sales strategy to accelerate time to signature for commercial agreements. By rapidly delivering working pilots for high-value strategic customers, our team proves the art of the possible in a live (real world) scenario to advance adoption and de-risk investment decisions. Working in direct collaboration with our Sales team, the Agentic Strategist is a high impact role directly on the frontline building trust and credibility by aligning Zendesk's AI offerings with the prospective customer's specific challenges and goals. Key Responsibilities Own pilot discovery, scoping and delivery Partner with the account team (e.g., Sales, Solutions Consulting and Customer Success) throughout the engagement Collaborate with customers to optimise the building blocks for successful AI adoption (knowledge, on Messaging not Chat, procedures, data) - “readiness” Configure AI product features and build integrations as needed Coordinate with PS resources as required for additional support and complex integrations Interface with Product to flag feature dependencies and request assistance to manage product gaps Own the design of strategies to ensure effective testing and quality assurance of AI agents & Copilot to obtain customer acceptance / sign-off for launch Collaborate with Sales teams to manage stakeholder relations and expectations at the account level Evaluate pilot performance, track and report on outcomes against success metrics Maintain documentation for hand-off post-pilot Be a product expert and super-user first, maintain deep understanding of the entire Zendesk product suite, with emphasis on AI agents and Copilot Key Skills Have a start-up mindset, agility to adapt to rapid product evolutions and react with urgency to solve new challenges for customers Strong Zendesk product knowledge and customer-facing skills Highly technical (some basic coding skills), comfortable collaborating with customers at pace to build solutions Experienced in project management (structured delivery), relationship management and enterprise SaaS or AI implementations “Can do it themselves but also lead a team of implementers” Proactive, outcome-driven mindset Excellent communication and storytelling ability to articulate both technical details and business outcomes (written and verbal) Demonstrated experience in change management for enterprise SaaS/AI programs (e.g., ADKAR/Prosci-style methods) Strong facilitation and communication skills to drive executive alignment, frontline enablement, and post‑pilot handoff Evidence of accelerating adoption/time‑to‑value through structured change and training plans Key Success Metrics Commercial Impact Pilot Conversion Rate (% / # of pilots that successfully convert to signed commercial deals) Customer Impact Percentage of tickets (human workload) fully automated (AI Agents) or augmented (Copilot) Customer Stakeholder Satisfaction (feedback from customer stakeholders at pilot completion) Operational Excellence Time-to-Value (average time from pilot kick-off to signed commercial deal) Risk & Dependency Management (effective mitigation of risks and dependencies without escalations) Scalability Reusability of Assets (% of procedures, components, workflows or integrations that can be reused across future pilots) Knowledge Transfer (quality of handover to PS / CS teams for scaling post-pilot) Innovation Contributions (No. of new solution approaches, clearly articulated product feedback, or best practices identified through pilots) The US annualized base salary range for this position is $137,000.00-$205,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. This is a senior individual contributor role within the Corporate Strategy team responsible for shaping firmwide Shopping strategy; the role has no direct reports but operates with high executive visibility within the Product and Engineering org. What you'll do: Lead strategic problem solving for priority questions by structuring ambiguous problems, developing clear hypotheses, scoping required analyses, and turning them into actionable recommendations that shape Pinterest's multi-year Shopping strategy Partner closely across functions (PM, Eng, Sales, BD, PMM, DS) to identify Retailer/Merchant pain points and ecosystem opportunities, and translate these into concrete strategic priorities, resourcing implications, and cross-company decision frameworks Develop executive-ready narratives that synthesize complex data, market dynamics, and internal signals into clear, compelling stories used in MBRs, strategy reviews, and cross-company alignment forums Own light-touch data work required for strategy development, including gathering and pulling data across sources with basic SQ, to ensure clarity, accuracy, and depth in your strategic analyses (this is not a data science role, but self-serve comfort is required) Drive alignment and decision making by presenting insights and recommendations to senior leadership, ensuring stakeholders understand tradeoffs, opportunities, and implications for the Shopping roadmap Proactively surface new opportunities in the Merchant/Retailer ecosystem by combining internal performance trends, industry signals, merchant feedback, and competitive insights to inform long-range planning and capital allocation Operates as a strategic thought partner to leadership across the company, helping shape what Pinterest should build, accelerate, or rethink to unlock growth in Shopping What we're looking for: We're specifically looking for candidates with a corporate strategy background who can structure ambiguous problems, drive stakeholder alignment, and translate data driven insights into clear strategic recommendations. 5+ years of experience in business strategy roles (corporate strategy, business strategy, management consulting, product strategy) where you influenced company wide direction in a fast-paced, data first environment. Big tech is a plus. Demonstrated structured problem solving - including framing ambiguous questions, developing hypotheses, design analyses, and translating them into actionable recommendations. Comfort writing basic SQL queries to independently pull data as part of strategy work; this is not a data science role, but ability to serve serve simple data is required. Exceptional narrative storytelling; able to synthesize complex data and ambiguous signals into crisp executive ready narratives that drive alignment. Experience influencing without authority across multiple functions (BD, PM, Sales, PMM, Eng, etc) where prioritization is competitive. Direct experience in advertising ecosystem is a plus, but candidates with strong strategic fundamentals who can quickly ramp into these domains are equally encouraged to apply. Bachelor's degree in a relevant field or equivalent experience. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration up to 3x/quarter and therefore can be situated anywhere in the country. #LI-REMOTE #LI-PW1 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only$145,747-$300,067 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 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Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that supports Upwork's business. Our HWS team members are located all over the world. We are looking for a Creative Technologist to build and scale a best-in-class automated creative pipeline that supports paid acquisition and growth marketing at scale. Sitting at the intersection of AI, systems design, and high-craft creative production, this role is responsible for evolving an existing performance creative framework into a robust, human-in-the-loop system that consistently delivers static assets (editable in Figma), motion graphics, and video editorial content. This role will collaborate closely with Paid Acquisition, Growth Marketing, and Creative teams to create tools and workflows that accelerate experimentation, uphold creative quality, and preserve essential human oversight. Work/Project Scope: Architect and implement AI-powered creative workflows that accelerate the production of static, motion, and video assets. Design the end-to-end creative system for paid acquisition, from intake to delivery across channels (e.g., Meta, TikTok, YouTube, display). Integrate generative AI tools (image, video, audio, and text) into a streamlined pipeline using APIs, low/no-code platforms (e.g., n8n, Make, Zapier), and light scripting. Build modular systems and templates in Figma, Adobe Creative Cloud, and motion design tools to increase iteration speed while ensuring brand consistency. Establish and document human touchpoints for QA, legal, brand, and performance reviews to maintain oversight and quality standards. Produce static assets (editable in Figma), motion content (animations, display), and short-form video optimized for performance marketing. Translate growth hypotheses into structured creative systems (e.g., modular headlines, messaging frameworks) that support AI remixing and scalable testing. Collaborate with marketing analytics to connect creative variants to performance data (CTR, CAC, ROAS, LTV), then optimize templates and processes based on insights. Define and maintain asset libraries, taxonomies, and tagging schemas that support efficient versioning, discoverability, and reuse. Create documentation, playbooks, and onboarding materials for cross-functional teams to effectively use and contribute to the creative system. Drive continuous improvement by running structured experiments on prompts, templates, workflows, and tooling. Must Haves (Required Skills): 6-10 years of experience at the intersection of creative technology, design systems, performance marketing, and AI-powered workflows. Proven ability to design and implement creative automation systems for marketing, not just use AI tools. Hands-on experience with AI platforms (e.g., OpenAI, Gemini), automation tools (e.g., Zapier, n8n, Make), and scripting for tool integration. Advanced proficiency with Figma (components, libraries, tokens) and Adobe Creative Cloud (especially After Effects and Premiere Pro). A strong portfolio of performance-driven creative (Meta ads, display, short-form video) and a clear understanding of channel-specific creative requirements. Systems thinker with strong design sensibility and attention to detail-able to operationalize high standards for static, motion, and video creative. Effective communicator capable of bridging the gap between creative and technical teams, translating complex workflows into user-friendly systems. Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision. To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Core Responsibilities * As a Product Design intern, your responsibilities look similar to a full-time designer, with the resources, stability, and mentorship of an established tech company. You'll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products. * Interaction and visual design. As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. * User research. We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like product and usage metrics. * Deliver and communicate designs in close collaboration. We work closely with product and forward deployed engineers to realize our design ideas. You'll treat engineers and product managers as partners and collaborate with them to prototype and build out products. * Awareness of how software interfaces are built. Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert-just fluent enough to collaborate with engineers, and know what's possible with frontend technologies. What We Value * Excellent collaboration and communication skills with the ability to build great relationships with engineers, PMs, and other stakeholders, and convey and debate design rationale. * High empathy and dedication to the user, striving to understand and empower them. * Strong ability to iterate through the design process, give and receive critiques, and rapidly incorporate feedback. * Willingness to learn and make decisions independently, and the ability to ask questions when needed. What We Require * Active US Security clearance or eligibility and willingness to obtain a US Security clearance. * Must be planning on graduating in 2027. This should be your final internship before graduating. * A portfolio demonstrating at least one software interface design project. If parts of your portfolio are password-protected, please include your portfolio password under 'Additional Questions' when applying. Salary The estimated salary range for this position is estimated to be $8,500/month. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any benefits offered; and the potential future value of any long-term incentives. Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. If you would like to understand more about how your personal data will be processed by Palantir, please see our Privacy Policy.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started! Ready to turn your passion for sales into a career that empowers small businesses? Join Constant Contact's fast-paced, high-energy environment as an Inside Sales Consultant, where you'll convert warm leads into loyal customers through a one-call close. By actively listening, asking thoughtful questions, and providing expert guidance, you'll help small businesses succeed with our best-in-class online marketing solutions-while growing your own career at a company that promotes from within. We offer an uncapped commission plan, a comprehensive training program, and ongoing coaching and support to help you thrive. You'll also receive a $1,500 sign-on bonus after successfully completing your first 90 days of employment. In the past year, over 40% of our Sales Consultants were promoted based on their performance. This is a hybrid role, reporting to our Loveland, CO office 3 days per week. The first week of training will be in person at our Waltham, MA office. The next start dates for this role are either February 2nd or March 2nd. Do you have what it takes?! What you'll do: Convert warm leads into paying customers through a high volume of outbound calls Close new business daily in a fast-paced, one-call close environment Inspire small business owners across the country to grow their businesses using our evolving suite of digital marketing solutions. Conduct needs analyses to understand prospect goals, challenges, and marketing opportunities. Provide consultative recommendations that deliver value to customers and drive results for the business. Who you are: 1+ year of relevant, successful sales experience Driven to meet and exceed sales goals Motivated by a fast sales cycle and performance-based rewards Comfortable overcoming objections and navigating customer concerns Passionate about helping small businesses succeed Strong, persuasive communicator-both verbally and in writing Pay Transparency (All Full-Time Employees) Base Salary: $46,000-$51,000 USD (non-exempt; paid hourly) Commission: $20,000 annual on-target earnings for achieving minimum quota; uncapped **Our top performers earn $125,000+ (salary + commission) annually!!** Why You'll Love Us: We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact *************************************. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

As the Manager of Solution Architects, you will lead a team responsible for both pre-sales solution design and proposal delivery. You will manage the team's resources, methods, and staffing to achieve departmental goals. Key Responsibilities Lead and mentor a dual-focused team of Solutions Architects and Services Consultants. You will be responsible for defining and implementing team procedures for short-term results and recommending policy changes to ensure resources are used effectively. You will possess a deep, working knowledge of Amazon Connect, including its core components and capabilities, to effectively guide your team and serve as a final point of escalation for complex technical challenges. Act as the primary point of contact for collaboration with sales, product, and engineering teams. Facilitate clear communication to align on customer requirements and provide valuable product feedback. Oversee project delivery to ensure all implementations are completed on time, and to a high standard. Ensure the team effectively supports the sales cycle by providing accurate and compelling solution designs and estimates. Serve as a point of escalation for complex technical challenges, providing expert guidance and solutions to unblock the team and maintain project momentum. Qualifications 6+ years of professional work experience, with a minimum of 2 years in a management or leadership role. Proficient functional knowledge of the software implementation lifecycle, from initial discovery and design to final deployment and support. Strong technical background in cloud technologies, specifically Amazon Connect, SaaS applications, and enterprise-level solution architecture. Exceptional leadership, communication, and problem-solving skills, with the ability to manage competing priorities and drive results. #LI-SM12 The US annualized OTE (On Target Earnings) range for this position is $210,000.00-$316,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started! We are looking for a strategic and dynamic Senior Director of Product Marketing to support key Product Marketing activities in the US and globally. This role will report to the VP of Product Marketing. In this leadership role, you will drive strategy for positioning, messaging, pricing/packaging, and help drive success in global markets. You will be part of the connective tissue between Product, Marketing, Sales, and Creative, ensuring our solutions align with customer needs and market demand to drive growth and adoption. What You Will Do: * Own global growth strategy, including market research and market opportunity identification to inform product investments. * Create and maintain our messaging strategy as we develop new offerings and enter new markets. * Help with resource allocation to ensure appropriate investment is being made in the highest yield areas. * Lead cross-functional go-to-market efforts for global markets. * Regularly engage with Executives to discuss strategic topics and updates. * Craft and continually refine compelling product positioning and messaging that differentiates Constant Contact in a competitive market and increases market share. * Develop clear, consistent narratives across all touchpoints-from web to sales to customer onboarding. * Build a customer-centric marketing engine rooted in data, persona development, segmentation, and usage patterns. * Partner with corporate strategy and research team to conduct market maps, market sizing (TAM/SAM/SOM), competitive analysis, and market research to identify trends and opportunities. * Equip marketing, Sales, and Customer Success teams with tools, training, and collateral to effectively convey product value, including messaging guides, pitch decks, datasheets, case studies, claims, and proof points. Who You Are: * 15+ years of experience in SaaS product marketing in consumer or SMB tech, with at least 5+ years in an executive leadership role. MBA preferred. * Proven track record leading product marketing in high-growth, customer-centric organizations. Experience with SMB or prosumer audiences is a strong plus. * Exceptional storytelling and strategic thinking skills with a keen understanding of customer psychology. * Strong analytical capabilities to interpret data and translate into actionable insights. AI champion and enabler. * Expertise in competitive analysis, pricing, packaging, and go-to-market execution. * Demonstrated ability to influence cross-functional stakeholders and drive alignment. * Inspirational leader with a builder player coach mindset. * Committed to hiring, developing, and retaining top talent. * Comfortable in fast-paced environments and shifting priorities. * Track record of expanding market share in the US and growing and launching internationally. Able to work through multiple time zones. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $180,000-$225,000 USD Why You'll Love Us: * We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. * Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. * You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. * A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact *************************************. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job DescriptionA World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Talent Coordinator at Palantir, you will work closely with our hiring managers and recruiters to ensure a positive interview experience for all candidates. We're looking for someone who is positive, resourceful, and who thrives under pressure. This position will rely heavily on your superb ability to manage multiple and competing priorities in a fast moving environment. You will be part of a team that is responsible for developing, implementing, and executing on a broad recruiting strategy, with an emphasis on efficiency and overall value generation (i.e. hiring awesome people!).Core Responsibilities Schedule multiple interviews with candidates with urgency and care; coordinate all details of the interviews. Manage professional written and verbal communication with candidates, recruiters, interviewers, and hiring managers throughout the interview process. Host candidates during their onsite interviews in office. Manage candidate records through our Applicant Tracking System (ATS) with excellent attention to detail. Create and run weekly tracking reports as necessary using the ATS. Take on an array of special projects that advance the mission of our Recruiting Team. What We Value Impeccable organizational skills and attention to detail. Superior time management and multi-tasking ability. Excellent team player who demonstrates superior professionalism, and discretion. Strong verbal and written communication skills. Strong analytical ability and proactive approach to problem solving. Willingness to take ownership for wide-ranging responsibilities and strong work ethic. What We Require At least one year of previous industry experience in an administrative, operations, support or similar role. Ability to spend 2 - 3 days per week in-office. Salary The estimated salary range for this position is estimated to be $32 - $35/hour. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help. If you would like to understand more about how your personal data will be processed by Palantir, please see our Privacy Policy.