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  • Vice President of Everence Asset Management Administration

    Everence Services 3.7company rating

    Everence Services job in Goshen, IN

    Job Description Oversees the Everence Asset Management (EAM) product lines and Administration Team, including supervision of staff members with a range of skills and responsibilities in operations and related technologies, administration, and product development. RESPONSIBILITIES AND DUTIES Organize and oversee the EAM Administrative Team with the responsibility to produce outstanding internal and external customer experiences and service. Foster a culture supportive of our distribution system and continually enhance EAM platform usability for clients and for sales and support teams. Partner with Everence staff across the organization to provide continuous improvement of EAM product offerings, technology, and service. Establish an environment that encourages innovation and creativity to enhance client services. Oversee policies, procedures, systems, and fiscal management. Responsibility for budget activities related to Everence Trust Company (ETCO) and Everence Foundation (EF). Partner with the Compliance Officer and auditors to ensure compliance with policies, applicable laws, and regulations. Collaborate with the lead EAM investment officer and other members of Everence's investment team to provide continuous improvement of EAM investment offerings and to oversee implementation of investment strategies in client portfolios. Provide leadership of risk management for EAM lines of business. Partner with Accounting to produce financial reporting for applicable entity boards (ETCO and EF). Represent Everence professionally in internal and external settings, specifically including sales and support staff, as well as individual and organizational clients. QUALIFICATIONS Education: A relevant business degree is required, with an advanced degree or certification such as an MBA, CPA, or other related designation preferred License(s) Advanced certifications and/or licenses in the financial services industry are strongly preferred Experience: Six to ten years of experience in financial or investment services or a professional role such as an investment advisor, attorney, CPA, or similar field Skills and Abilities: Success in building high-performing teams. Success supervising professional staff and creating an atmosphere of cooperation, support, and high productivity Successful involvement in closing client business or supervising others who are closing business, showing the ability to grow business while keeping compliance with policies, procedures, laws, and regulations Developing and supporting productive relationships with internal and external colleagues and partners SUPERVISORY RESPONSIBILITIES: Yes SCHEDULE: Full-time
    $97k-133k yearly est. 7d ago
  • Call Center Representative

    Tata Consultancy Services 4.3company rating

    Milford, OH job

    The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client's customers with their service inquiries. Responsibilities include: Handle inbound calls and email service inquiries on queries such as: o Process & status of Estimate or Supplement o Payment Status - Rental, Tow & Property Damage o Payment issuance o Analyze Payments - Void and Reissue requests o Status of Estimates, send copy, advise assignment submission instructions o Status on deductible o Status on Rental o Advise status on Total Loss o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience. o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics o Work in a fast pace, structured environment Salary: $33,000 - $36,000 per year #LI-SS3
    $33k-36k yearly 5d ago
  • 340B Program Coordinator

    Beacon Health System 4.7company rating

    Granger, IN job

    Beacon Health System is seeking a 340B Program Coordinator to serve as a key resource and subject matter expert for all aspects of our 340B Drug Program. This role plays a vital part in ensuring operational excellence, compliance, and financial integrity within the program - helping us deliver outstanding care, inspire health, and connect with heart. As a 340B Program Coordinator, you will: Monitor and ensure compliance with HRSA, OPA, and federal 340B regulations. Conduct audits, data analysis, and compliance reviews to maintain program integrity. Track and analyze purchasing, utilization, and savings to identify areas for efficiency and cost optimization. Partner across departments - including pharmacy, finance, IT, and compliance - to support operational and strategic goals. Maintain strong relationships with wholesalers, manufacturers, PBMs, and third-party administrators. Support leadership in business planning and program improvement initiatives. Oversee split-billing systems and ensure accurate purchasing and replenishment processes. What You'll Bring Associate's degree required; Bachelor's preferred. Minimum 3 years of experience in pharmacy, healthcare finance, supply chain, or a related field. Strong background in data analysis, compliance auditing, and contract management. Familiarity with 340B program regulations, HRSA/OPA guidance, and the Drug Supply Chain Security Act (DSCSA). Excellent organizational, analytical, and communication skills. Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment. Preferred Certifications: 340B University Training (required) Apexus Advanced 340B Operations Certificate (preferred) Why Join Beacon Health System At Beacon, our mission is clear: We deliver outstanding care, inspire health, and connect with heart. You'll be part of a collaborative, mission-driven team guided by our values of Trust, Respect, Integrity, and Compassion - and empowered by our six-point operating system, The Beacon Way, which emphasizes innovation, accountability, and communication.
    $30k-42k yearly est. 4d ago
  • Associate & Labor Relations Partner

    Beacon Health System 4.7company rating

    South Bend, IN job

    The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements. Key Responsibilities: Associate Relations: Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation. Conduct thorough, impartial investigations and prepare detailed documentation and recommendations. Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution. Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams. Labor Relations: Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals. Serve as a liaison with union representatives to maintain positive labor-management relationships. Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies. Provide guidance to leaders on contract interpretation and labor-related matters. Policy & Compliance: Ensure consistent application of HR policies and procedures across all employee and labor relations matters. Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions. Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA. Training & Development: Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals. Promote awareness and understanding of policies, procedures, and best practices across the organization. Organizational & Operational Support Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns. Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE. Job Qualifications: Education & Experience: Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred. Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred. Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience. Demonstrated experience conducting workplace investigations and managing complex associate relations issues. Experience with union negotiations and grievance handling required. Experience in a COE environment or within a complex, regulated industry is a plus. Skills & Abilities: Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes. Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism. Exceptional interpersonal, communication, and conflict resolution skills. Ability to build trust and credibility with associates, leaders, and union representatives. Proficiency in Microsoft Office and HRIS systems.
    $106k-177k yearly est. 1d ago
  • Mortgage Operations Specialist

    The Lending Group Co 4.4company rating

    Remote or Waynesburg, PA job

    Join The Lending Group CO and Shape the Future of Homeownership! Are you a dedicated mortgage professional with a background in underwriting, qualifying, processing, or management, ready to make a difference for clients? We're seeking a Mortgage Operations Specialist to join our Southampton, PA team, where you'll leverage your expertise to deliver seamless mortgage experiences. This role focuses on operational excellence, collaboration with borrowers and referral partners, and exceptional communication-with minimal sales responsibilities. Compensation: $75,000 - $105,000 yearly Responsibilities: What You'll Do: Streamline Loan Processes: Take ownership of loan files by collecting documentation, running DU/LP/AUS, preparing closing cost worksheets, and ensuring files are ready for underwriting or closing, contributing to a 98%+ on-time closing rate. Connect with Clients and Partners: Serve as the primary point of contact during the “contact to contract” phase, providing clear, jargon-free updates to build lasting relationships with borrowers and referral partners. Ensure Accuracy and Compliance: Review loan packages for discrepancies, omissions, and accurate income calculations, collaborating with loan originators to deliver clean, compliant files that meet FHA, VA, CONV, or USDA guidelines. Enhance Team Efficiency: Use mortgage software (e.g., Encompass, Calyx) to manage documentation and track progress, identifying opportunities to streamline workflows and reduce processing times. Foster Client Success: Guide borrowers through the mortgage process with empathy and clarity, creating positive experiences that drive satisfaction and referrals without the pressure of sales quotas. Opportunities Awaiting You: Make a Meaningful Impact: Help borrowers achieve their homeownership visions by providing exceptional service and clear communication. Grow Your Career: Access ongoing training, professional development, and clear pathways to advance within a leading mortgage organization. Collaborate in a Supportive Environment: Work closely with loan officers, underwriters, and referral partners in a team-oriented culture that values your expertise and offers flexible hybrid/remote work options. Showcase Your Expertise: Leverage your underwriting, qualifying, processing, or management skills to deliver high-quality loan files and improve operational efficiency. Enjoy Work-Life Balance: Thrive in a role with no high-pressure sales targets, allowing you to focus on operational excellence and client service. Qualifications: What We're Looking For: Work History: 3+ years as a Mortgage Underwriter, Loan Processor, Loan Qualifier, or Mortgage Operations Manager; 5+ years preferred. Technical Expertise: Strong knowledge of mortgage loan products (FHA, VA, CONV, USDA), loan qualification, processing procedures, and documentation, with proficiency in mortgage software (e.g., Encompass, Calyx) and MS Office. Core Skills: Exceptional time management, interpersonal communication, and follow-up skills; ability to analyze credit reports, income, and asset documents for loan qualification. Licensing: Active NMLS # with the ability to include PA, NJ, DE, and FL preferred. Mindset: A collaborative, detail-oriented professional who excels in operational and analytical roles, prioritizing client service and process management over sales tasks. Track Record: Examples of managing high-volume loan portfolios, resolving complex qualification or documentation issues, or improving operational efficiency in past roles. Why Join The Lending Group CO? Supportive Culture: Join a collaborative team with flexible hybrid/remote work options and no sales pressure, allowing you to focus on what you do best. Comprehensive Benefits: Competitive salary ($50,000 - $80,000), health insurance, 401(k) with match, generous PTO, and more. Innovative Environment: Work with cutting-edge mortgage software and a team dedicated to simplifying the homebuying process. Community Impact: Build lasting relationships with borrowers and referral partners, creating positive experiences that drive business growth. About Company About Us: The Lending Group CO is a trusted mortgage provider in Southampton, PA, committed to delivering exceptional service to clients and referral partners. Our innovative technology, collaborative culture, and dedication to compliance make us a leader in the mortgage industry. Join us to shape the future of homeownership. Ready to Apply? If you're a mortgage professional with a strong background in underwriting, qualifying, processing, or management, ready to seize these opportunities, we want to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience to [Insert Application Link or Email]. The Lending Group CO is an equal opportunity employer committed to diversity and inclusion. #WHRE2 Compensation details: 75000-105000 Yearly Salary PIda7f97d98277-26***********8
    $75k-105k yearly Easy Apply 6d ago
  • Administrative Assistant / Word Processor

    RKL LLP 3.6company rating

    Reading, PA job

    Why Choose RKL? RKL offers a comprehensive benefits package as well as an ability to work with your day-to-day life. This includes: Hybrid working environment Full medical, dental, and vision coverage Commitment to work life balance Investment and complete buy-in to your career progress, through trainings, mentorships, and advancement Tuition reimbursement 401(k) match Who We Are and What We Do We are RKL, a leading advisory firm that helps organizations and their leaders take on everyday challenges and opportunities while preparing them for whatever comes next in their business. RKL aspires to be a collaborative organization working for the collective success and benefit of one another, our clients, and our communities. About the Position The Administrative Assistant / Word Processor provides overall administrative support to the Audit service line and is responsible for organizing and preparing necessary documents (financial statements, audit result reports, and letters) for accountants as needed. They ensure financial statements and related reports adhere to firm standards according to policies and procedures in place prior to final release. Responsibilities Format and initial proof financial statements in Word and Excel, including add checking of numbers and ensuring number flow is correct Format and proof audit results reports, agreed upon procedure reports, and various letters Final proof and release all statements, reports, and letters Create secure PDF's of all types of documents using Adobe Bind statements and reports Work with professional staff to ensure a quality product Provide backup for front desk, including mail handling and UPS packages, and greet clients in a professional manner Assist with scanning, copying, and scheduling of meetings Maintain firm documents in adherence to firm policy Work collaboratively to provide support to other team members within the firm Provide exceptional customer service both internally and externally Other duties as assigned Requirements: Associate degree preferred; equivalent experience will also be considered. Minimum of two years' experience in an administrative role. Advanced proficiency in Microsoft Word and Excel, including formatting and document management. Prior experience in the financial or professional services industry is preferred. If you are passionate about the work, you do and want to join an amazing team that will invest in your future, we want you here! For more information regarding our open position and the services we provide, visit our website at ******************************** RKL is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $29k-43k yearly est. 2d ago
  • Human Resources Business Partner

    Beacon Health System 4.7company rating

    Elkhart, IN job

    This Role is ON-SITE ! Must be based in the South Bend, IN metro area. This is a great opportunity for an HR professional looking to take that next step in their career. Are you a collaborative, people-first Healthcare HR professional ready to make a meaningful impact in healthcare? Join Beacon Health System as an HR Business Partner and help shape the future of our workforce through strategic support, innovative solutions, and strong partnerships with frontline leaders. In this role, you'll serve as a trusted advisor to managers and supervisors, working across HR pods to deliver high-impact solutions that support both human and business capital strategies. 🔹 What You'll Do: Partner with frontline leaders to support employee relations, engagement, and performance Collaborate across HR centers of excellence on compensation, benefits, training, and more Provide coaching, policy guidance, and support on employment law and compliance Analyze HR metrics and engagement data to drive retention and workforce planning Support the rollout of key HR initiatives and organizational development programs 🔹 What You Bring: Bachelor's degree in HR, Business, or related field 2-3 years of progressive HR experience in union/non-union environments Strong knowledge of HR law, employee relations, and organizational design Excellent communication, coaching, and problem-solving skills PHR/SPHR or SHRM-CP/SCP certification preferred At Beacon, we live by The Beacon Way-a commitment to innovation, talent development, and performance excellence. If you're ready to grow your HR career in a mission-driven healthcare system, we'd love to connect.
    $62k-86k yearly est. 3d ago
  • RN Case Manager

    CTC 4.6company rating

    Columbus, OH job

    Looking in Toledo region. Fulton, Wood, Ottawa, and Lucas Counties. Schedule: Monday thru Friday 8 am to 5 pm EST The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individuals benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes. Requires an RN with unrestricted active license Duties Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or members needs to ensure appropriate administration of benefits. Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Experience 3years Clinical practice experience, e.g., hospital setting, alternative care setting such as home health or ambulatory care required. Healthcare and/or managed care industry experience. Case Management experience preferred-- Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding Effective communication skills, both verbal and written. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer. Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. Typical office working environment with productivity and quality expectations Education RN with current unrestricted state licensure. Case Management Certification Employment Type: Full Time Salary: $43 - $44 Hourly Bonus/Commission: No
    $43-44 hourly 1d ago
  • Remote Equity Trader Position

    T3 Trading Group 3.7company rating

    Remote or Collegeville, PA job

    NOW HIRING Proprietary Equity Traders Wanted T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street in the heart of New York City's famed financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide: WE PROVIDE: Education in technical analysis, tape reading, money management, and market psychology Daily trading review with experienced traders Competitive payout structure Cutting edge technology Open and friendly team environment REQUIRED QUALIFICATIONS: College degree with a competitive GPA Basic familiarity with the equity markets Strong analytical skills Ability to work well in a team environment A focused, dedicated, and entrepreneurial personality Enthusiasm for the equity markets Prior trading experience is not required We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management. In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology. Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders. Series 57 license required. We will sponsor qualified candidates for this exam. If interested, please contact Paolo Fontana at ************ or ***************************
    $71k-128k yearly est. Easy Apply 60d+ ago
  • QMA - Qualified Medication Aide

    Hearthstone Health Campus 3.6company rating

    Bloomington, IN job

    JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Qualified (Certified) Medication Aide (QMA or CMA) assists with administering medications to residents as directed by the physician, nurse supervisor, and Director of Nursing (DON). Additionally, this role assists residents with activities of daily living. Key Responsibilities The Qualified (Certified) Medication Aide sets up, administers, and records certain prescribed medications for residents in the facility under the supervision of a licensed nurse and as allowed by State regulatory agencies. Practice the five rights of medication administration within the scope of your role. Assist residents with activities of daily living as needed. Properly label, store, receive and destroy medication per company policy. Perform medication charting as directed by the Nurse Supervisor/Charge Nurse. Qualifications Certified as a Qualified Medication Aide (QMA) or Certified Medication Aide (CMA) by the state and maintain a Certified Nursing Assistant (CNA) Certification in good standing with the state. 0-1 years of relevant experience preferred WHERE YOU'LL WORK : Location: US-IN-Bloomington LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: BreAnn APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
    $35k-44k yearly est. 10h ago
  • Accountant II - Finance - Full Time

    Guthrie 3.3company rating

    Sayre, PA job

    Under the direction of the Senior Accountant, Accountant II is responsible for coaching the Accountant I and reporting to the Senior Accountant. The Accountant II will be involved in the daily accounting activities, monthly close activities, journal entries, and assist in financial reporting. The Accountant II will collaborate and work interdependently with other members of the Finance Department and Operations Partner, as needed. Education, License & Cert: A Baccalaureate Degree or degree from an accredited college or university; OR An Associate Degree from an accredited college or university and a minimum of eight years of work experience; OR A satisfactory combination of education, training, and experience Experience: Two to three years of account reconciliation experience and one year of general accounting work is required along with the ability to work independently. Experience in the healthcare industry or a not‐for profit business is preferred as well as working knowledge of healthcare operations, month end closing processes, and cost allocations. Familiarity with PeopleSoft/Oracle and EPIC is a plus and a strong working knowledge of Excel and Word is required. Report writer experience is helpful. Essential Functions: Prepares moderately complex monthly journal entries, account reconciliations and financial statement analyses to be reviewed by the Senior Accountant. 10. Adheres to Service Level Agreement (SLA) with Entity Financial Leadership. Completes compilation of the Entity Financial Report Packages deliverable to Entity Financial Managers with accuracy and completeness as well as compilations and analyses of financial and statistical reports as needed for various Finance functions (i.e. tax, cost reporting, etc.) Monitors and analyzes moderately complex departmental and budgetary variances and completes reports for management. Gathers and reviews census and other statistical data used in various financial and statistical reports compiled by the Finance Department. Provides training, coaching and backup assistance to other Accounting I function team members, as needed. Works with external auditors in connection with the year‐end audit process. Completes Balance Sheet reconciliation and Expense variance research as needed to support accounting function and leadership. Participates in departmental year‐end count of physical inventory and tasks assigned by leadership. Support the Financial Operations, Budgeting and Decision Support Departments within Finance with accounting schedules and support, as needed. Other Duties: Must be adept at working with detailed financial data and statistics and maintain good communication skills with Senior Accountant and Accountant I. Meets deadlines and completes work thoroughly and accurately. Participates in committees and projects as assigned. Performs other duties as assigned. About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $47k-64k yearly est. 1d ago
  • Project Engineer

    Blackrock Resources LLC 4.4company rating

    South Bend, IN job

    We are currently hiring a Project Engineer for our client in the South Bend, IN area. Job duties / responsibilities are listed below: Project Engineer Responsibilities may include: Support the following:-bidding process for mechanical and electrical trades. Procurement of equipment, ensuring timely and accurate orders. Maintain the critical path schedule for all MEP activities. Monitor construction progress along the critical path. Track and organize equipment deliveries to ensure they arrive as scheduled. Review and assess mechanical and electrical submittals for compliance and accuracy. Collaborate with subcontractors and the design team to resolve MEP-related conflicts. Supervise the startup and pretesting of mechanical and electrical systems. Coordinate and assist with third-party commissioning activities. Organize and manage all documentation related to commissioning. Qualifications Bachelor's degree in engineering in a relevant field, or an equivalent combination of technical training and related work experience. At least 4 years of hands-on experience in the electrical or mechanical discipline, with a strong understanding of construction technologies, equipment, materials, and methods specific to this field. Experience with preconstruction planning or equipment procurement is preferred. All interested candidates should send an MSWord resume to rgaliczynski@blackrockres.com for consideration.
    $61k-82k yearly est. 3d ago
  • Behavior Intervention Specialist

    Accel Schools 4.5company rating

    Toledo, OH job

    Job Description About the Team ACCEL Schools is seeking highly-qualified Behavior Intervention Specialists at Toledo Preparatory Academy located in Toledo, Ohio, dedicated to providing a superior education for all students! We are seeking a Behavior Intervention Specialist who is excited to create a rigorous and nurturing classroom environment that prioritizes student learning and social-emotional development. The Behavior Intervention Specialist provides support to at-risk students addressing conduct, discipline, or attendance issues while helping these students become more academically successful. The Behavior Intervention Specialist is responsible for creating classroom and/or school-based behavior models to promote a positive and healthy school environment. Be part of the difference at Toledo Preparatory Academy! Toledo Preparatory Academy is the premier public charter school serving EK-8th grade students throughout Toledo. At nearby elementary and middle school campuses, students benefit from a well-rounded academic program supported by small class sizes and daily use of technology. Founded in 2019, Toledo Prep offers a college prep curriculum, positive school culture, and active campus life. Toledo Preparatory Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Demonstrate an understanding, respectful and receptive attitude toward the behavioral needs of students of various age groups Provide expert knowledge of techniques needed to successfully complete effective Functional Behavior Assessments (FBA), function -based interventions, and Behavior Intervention Plans (BIP) Meet with students whose behavior warrants intervention and develop individualized behavior tracking and intervention programs. Serve on IEP Teams and develop relationship with students requiring intervention Work with staff on issues such as: crisis intervention, learning and collaboration issues, and factors that can affect development and implementation of interventions. Serve as a consultant to administrators, teachers, and parents others in finding positive solutions for behavior modification Monitors student attendance while developing Absence Intervention Plans, working to achieve school-wide daily attendance. Promotes school culture through daily practices, positive attitude and collaboration with students, families and staff. Maintain timely and accurate records and files consistent with school policies and procedures Participates in other duties such as school events, trainings, morning duty, dismissal duty, and lunch duty, as needed. About You: Bachelor's degree in education, social work, health, or other related field preferred. Intervention Specialist license preferred A minimum of three years' experience working with "at-risk" or "behaviorally challenged" children a teacher, social worker, tutor or mentor, preferably in a multi-cultural setting. Track record of building trust and positive relationships with students, parents, and colleagues Ability to maintain composure and job performance under changing or stressful conditions Strong written and verbal communication skills that reflect professionalism and tact at all times Proficiency in Microsoft Office products Ability to pass federal, state, and local background checks About Us "We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." - Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation- This position is paid a salary of $40,000-42,000 per year. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits - time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits - stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits - keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
    $40k-42k yearly 6d ago
  • Process Improvement Associate

    Beacon Health System 4.7company rating

    Elkhart, IN job

    This role is responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed. Education and Experience Bachelor's degree required, Industrial Engineering or similar field preferred. 1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred. Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk. Licensure/Certification Lean Six Sigma certification preferred. Ongoing professional development in process improvement expected (training, workshops, professional associations).
    $28k-49k yearly est. 3d ago
  • Director of Environmental Services

    Beacon Health System 4.7company rating

    South Bend, IN job

    The Director of Environmental Services at Memorial Hospital in South Bend, IN, is responsible for planning, organizing, and managing the overall cleanliness and sanitation of the organization. This leader ensures a safe, welcoming, and high-quality environment for patients, visitors, and staff, serving as the key contact for all matters related to environmental standards and internal cleanliness. Key Responsibilities Leadership & Operations Develop and implement departmental goals, policies, and procedures that support organizational standards. Oversee all environmental staff functions, including hiring, training, scheduling, evaluation, and performance management. Ensure staffing levels and assignments meet productivity, quality, and customer service standards. Resolve complaints and collaborate with departments to continuously improve service delivery. Maintain compliance with hospital policies, union agreements, and applicable regulations. Participate in and/or lead process improvement and quality initiatives. Quality & Resource Management Establish and monitor quality control standards for cleanliness and infection prevention. Conduct regular inspections of patient care and public areas to ensure compliance with standards. Manage departmental budgets, control costs, and approve supply and equipment purchases. Evaluate and recommend products, equipment, and service enhancements to improve performance and efficiency. Coordinate with Infection Control and other departments on product selection, safety, and transition planning. Prepare reports related to productivity, quality, and performance metrics. Support & Engagement Provide backup support for environmental service requests, prioritizing and dispatching staff as needed. Foster a culture of accountability, safety, and respect within the department. Maintain open communication with leadership and staff to ensure clarity, consistency, and collaboration. Leadership Competencies Drives Results: Consistently delivers on commitments and outcomes. Customer Focus: Builds strong relationships and ensures customer-centric solutions. Instills Trust: Demonstrates integrity, authenticity, and reliability. Collaborates: Works effectively across departments to achieve shared goals. Communicates Effectively: Adapts communication to diverse audiences with clarity and purpose. Education & Experience Bachelor's degree required. Minimum of two (2) years of management or supervisory experience in housekeeping/environmental services required. Healthcare experience within the past three years required. Certification in Environmental Services or related field preferred. Knowledge & Skills Strong analytical and problem-solving abilities. Demonstrated leadership and team development skills. Excellent written and verbal communication skills. Ability to manage budgets, control costs, and make data-informed decisions. Knowledge of infection control standards, regulatory compliance, and safety practices. Working Conditions & Physical Demands Work occurs in patient and non-patient care areas; may involve exposure to noise, chemicals, and varying temperatures. Requires mobility to walk or stand for extended periods and the ability to lift up to 50 pounds.
    $60k-94k yearly est. 1d ago
  • LPN - Licensed Practical Nurse

    Hearthstone Health Campus 3.6company rating

    Bloomington, IN job

    JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Licensed Practical Nurse (LPN) is primarily responsible for providing direct, quality clinical care and the supervision of nursing assistants working with residents assigned to each unit. Key Responsibilities Visit residents on assigned unit daily to observe and evaluate each resident's physical and emotional status and notify the charge nurse, the physician, and/or the Director of Nursing when there is a change in a resident's condition. Identify resident problems and emergency situations and initiate immediate lifesaving measures in the absence of a physician. Provide holistic care for residents within the scope of your LPN license. Assist in monitoring the inventory of medications, medical supplies and equipment to ensure that an adequate supply is on hand and readily available to meet the needs of the residents. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc. as necessary Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. Qualifications Must have and maintain a current, valid state LPN license Current, valid CPR certification required WHERE YOU'LL WORK : Location: US-IN-Bloomington LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: BreAnn APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
    $44k-62k yearly est. 10h ago
  • Financial Advisor

    Edward Jones 4.5company rating

    Kokomo, IN job

    This job posting is anticipated to remain open for 30 days, from 28-Jul-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients. Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community. We'll give you the support you need. Our team will be there every step of the way, providing: Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹. Salary for the first five years as you begin to build your practice² A firm-provided branch office in the community Branch office support to help lighten the load so you can focus on your clients A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way. You can also expect... No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in A compensation package that includes opportunities for commissions, profit sharing and incentive travel The flexibility that you need to balance your personal and professional lives - the best of both worlds A culture of continuous improvement and professional development Key Responsibilities Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements). Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals. Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines. Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results. Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability. ¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration ² As your new asset compensation and commissions increase over the first five years, salary will decrease Benefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page. Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years. For more information regarding compensation please click the link below. New Financial Advisors Compensation Supplemental Starting Salary Range $45,000 - $100,000 Read More About Job Overview Skills/Requirements Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance. What characteristics would make you a successful financial advisor? An interest in financial services/markets and how they work Love of learning and challenges, including determination to succeed Skilled in long-term relationship building Comfortable in your ability to think critically Passion for new opportunities Can you see yourself... Learning to be a financial advisor through our comprehensive training program? Delivering personalized investment and financial solutions to your clients? Taking ownership of your business's growth and success? Meeting professional and personal objectives as they relate to building your practice? Working in and positively impacting your local community? Skills/Requirements Candidates should have at least one of the four qualifications bullets listed below: A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry Financial services and/or sales experience Financial services registration, licensing, or certification Professional and/or military career progression Licensing: SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period. FINRA registrations required within three months. State insurance licenses will be required. As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing. Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #LI-USFATA
    $45k-100k yearly 1d ago
  • Registered Nurse Discharge Coordinator

    Beacon Health System 4.7company rating

    South Bend, IN job

    The RN, Registered Nurse Discharge Coordinator, plays a critical role in ensuring timely, safe, and well-organized patient discharges from Beacon's acute care hospitals. This position serves as a key liaison among hospitalists, specialists, nursing, case management, ancillary departments, and patients. The nurse ensures that when a patient is medically stable and ready for discharge, all clinical, logistical, and communication barriers are resolved-supporting a seamless transition to outpatient care. Day Shift - Monday - Friday - 7am - 4pm - No Weekends. Key Responsibilities Discharge Planning & Coordination Collaborates daily with the Hospitalist Team to identify estimated discharge dates and address clinical or disposition barriers. Partners with nursing, case management, and ancillary departments to ensure coordinated discharge planning. Meets with patients and families to prepare for discharge-arranging follow-up appointments, securing specialist instructions, and assisting with post-acute placement paperwork. Keeps patients and families informed about discharge timing, medication changes, and care instructions. Connects patients with a primary care provider if they do not have one, ensuring appropriate post-discharge follow-up. Refers patients with chronic conditions to Care Coordination when ongoing support is needed. Reviews patient records to confirm completeness and that all medical concerns are addressed prior to discharge. Communicates complex discharge needs to the patient's primary care physician when there is a high risk of readmission. Performs post-discharge follow-up calls to confirm smooth transitions and address emerging needs. Assists with patient education related to discharge medications and care instructions. Quality Improvement & Collaboration Collects and analyzes data related to length of stay, discharge barriers, and utilization trends, preparing reports for leadership. Identifies process improvements and presents recommendations to relevant committees to enhance the quality of patient care. Participates in hospitalist department meetings, providing updates on discharge outcomes and improvement efforts. Contributes to organizational efforts to close gaps in care and improve patient transitions. Professional and Organizational Responsibilities Actively participates in department meetings and completes all required education, competencies, and health requirements on time. Maintains RN licensure and required certifications (e.g., BCLS/CPR) in good standing. Adheres to infection control, safety, and regulatory compliance standards. Demonstrates flexibility in schedule and is available to work overtime or alternate shifts when needed. Education & Experience Graduate of an accredited nursing program with a current RN license in the State of Indiana. Experience in discharge planning, case management, or leadership in an acute care or similar healthcare setting is preferred. Knowledge & Skills Strong knowledge of clinical care practices and discharge processes. Excellent communication, counseling, and interpersonal skills for working with patients, families, and interdisciplinary teams. Demonstrated problem-solving, critical thinking, and organizational abilities. Effective time management skills; able to prioritize independently and work efficiently under pressure. Proficiency in relevant healthcare technology systems and documentation platforms. Working Conditions & Physical Demands Works in fast-paced clinical settings with varying daily demands. May require travel between hospital sites and referral locations. Must be able to perform the physical duties of the role, including standing, walking, and assisting with patient needs as required.
    $48k-80k yearly est. 2d ago
  • STNA or CNA PT/PRN night shift

    Aviva Glendale 4.6company rating

    Toledo, OH job

    Job Description Designed and purpose built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best in class care. Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent-living, assisted living and memory care in different locations. Most important, our residents love living with us, and you will love working with us. At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest. Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day. This position makes a difference to our residents' overall well-being and happiness and brings peace of mind to families that their loved ones are cared for and treated well Shift Details: We are currently searching for a Resident Assistant to join the night shift. Please note, this may change throughout employment as needed with notice. Primary Responsibilities: Safely assist residents with ADL's. Common ADLs include safe transferring, assistance with personal hygiene, memory care stimulation, and social interaction. Reporting any changes in residents' physical condition and/or behaviors. Complete documentation in resident records regarding vitals, leisure activities, incidents, and observations throughout, and no later than, the end of shift. Following the schedule of the resident's needs set out by the supervisor. Providing emotional and social support to residents. Adhering to all policies and procedures of the community. Fulfilling other duties as assigned by the supervisor. Regular and predictable attendance daily. Qualifications, skills, and abilities: High school diploma or equivalent (GED) One year of related work experience preferred, CNA preferred Ability to safely assist residents with ADL's. Skilled in caring for residents with memory impairments and secondary diagnosis. Ability to work with the elderly in a courteous and friendly manner, demonstrating patience and compassion. Ability to work in a calm and professional manner and present a clean and professional image to reassure the residents and families. Ability to communicate professionally and appropriately with families, residents, 3rd party providers, community leaders and co-workers. Ability to safely handle food in accordance with facility policies and procedures, as well as all state and federal regulations. Strong knowledge and understanding of state regulations. Ability to speak, read and write in English. All employees can take advantage of Available Pay Advance (daily pay) Full-time employees have a wider range of benefits. Aviva Senior Living is Designated a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace.
    $28k-37k yearly est. 15d ago
  • Director of IT Operations

    Everence 3.7company rating

    Everence job in Goshen, IN

    Job Description Responsible for overseeing IT service delivery, end-user support, hardware and software procurement, and audio/visual (A/V) technology support. Provides strategic leadership for the IT Operations Team, ensuring that services and technology effectively support business needs. Collaborates with other IT leaders to establish the strategic direction, aligning initiatives with the organization's overall business strategy. Helps ensure the smooth functioning and performance of systems and technology through day-to-day management and execution of IT activities. RESPONSIBILITIES AND DUTIES Strategic IT Leadership & Collaboration Serve as a key member of the IT Leadership Team, contributing to the development and execution of the organization's IT strategy. Collaborate with IT leaders and the Information Security team to ensure secure, reliable, and efficient service delivery. Align IT Operations with the organization's technology roadmap, security policies, and regulatory requirements. Lead the IT Operations Team in defining and achieving operational goals that support business objectives. Evaluate and recommend emerging technologies, best practices, and process enhancements to improve service delivery. IT Operations Management Oversee day-to-day service delivery, ensuring that operations support the business effectively. Ensure efficient ticket resolution and service performance through IT Service Management best practices. Collaborate with the Information Security team to support system reliability, uptime, and security compliance. Develop and enforce IT policies, procedures, and best practices to enhance operational efficiency. Monitor and analyze IT performance, identifying areas for improvement and implementing solutions. User Support & Service Delivery Lead the User Support Team, ensuring a high level of customer service and technical support. Establish and monitor support metrics, such as ticket resolution time, customer satisfaction, and system uptime. Drive continuous improvement in user support processes, tools, and training. Serve as an escalation point for complex technical issues affecting end users. Hardware & Software Procurement & Asset Management Manage IT procurement processes, including hardware, software, and licensing, ensuring alignment with organizational strategy and budget. Oversee vendor relationships, negotiate contracts, and ensure service-level agreements (SLAs) are met. Maintain an accurate inventory of IT assets and ensure lifecycle management of hardware and software. Collaborate with finance and procurement teams to optimize IT budgeting and spending. Audio/Visual (A/V) Technology Support Oversee team providing A/V technology support for conference rooms, virtual meetings, corporate events, and presentations. This includes: Ensure proper setup, maintenance, and troubleshooting of video conferencing systems, projectors, digital displays, microphones, and other A/V equipment. Train and assist staff in the effective use of A/V technology for meetings and events. Research and recommend A/V technology upgrades and best practices to improve the user experience. Leadership & Team Supervision Supervise the IT Support Manager, Senior Applications Administrator, and IT Procurement and Licensing Specialist. Set clear performance goals, provide regular feedback, and foster professional development. Ensure alignment between IT operations and broader IT strategy and business objectives. QUALIFICATIONS Education: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) Experience: 8+ years of experience in IT operations, service management, or IT support, with at least 3 years in a leadership role Skills and Abilities: Strong understanding of help desk operations and IT support processes Demonstrated commitment to exceptional customer service Experience managing IT procurement, vendor negotiations, and asset lifecycle management Experience with budgeting, including cost control and financial forecasting for IT Operations Familiarity with A/V technologies, video conferencing platforms, and enterprise collaboration tools Proven ability to lead technical teams, manage projects, and drive operational efficiency Excellent communication, problem-solving, and decision-making skills Knowledge of financial services or regulated industries is a plus Appreciation for the Everence FAITH values and support of the Everence mission SUPERVISORY RESPONSIBILITIES: Yes SCHEDULE: Full-time
    $94k-116k yearly est. 28d ago

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Everence may also be known as or be related to EVERENCE ASSOCIATION INC, Everence, Everence Financial, Everence Financial Services and Everence Services, LLC.