Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation.
RESPONSIBILITIES AND DUTIES
Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work.
Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary.
Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies.
Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts.
Book and fund real estate loans, ensuring all necessary documentation and approvals are in place.
Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included.
Prepare and mail various notices to members related to their loans.
Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed.
Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously.
Serve as the backup for the escrow processor, ensuring continuity of service in their absence.
Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards.
Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments.
Perform other duties and special projects as assigned to support the credit union's lending operations.
QUALIFICATIONS
Education:
High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred)
Experience:
Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution
Skills and Abilities:
Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing
Excellent attention to detail, organization, and time management skills
Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues
Proficiency in using loan servicing software and other related systems
Ability to work independently, as well as part of a team, to achieve departmental goals
SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Full-time
$56k-116k yearly est. Auto-Apply 47d ago
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ETS Analyst III- QA Analyst- Core Payments Wires
Navy Federal Credit Union 4.7
Vienna, VA job
We are seeking an experienced Test Analyst III that will lead testing efforts for mission-critical payment systems, including ePASS, Wires, and GSLP, ensuring quality and compliance across highly integrated applications. Ideal candidate will collaborate with DevOps engineers, developers, stakeholders to design, and develop testing strategy in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines.
The ideal candidate will have 10+ years of QA & Analytical experience, strong technical expertise in both manual and automated testing, and proficiency with tools such as Azure DevOps, Test Plans, CI/CD pipelines, and automation frameworks. This position requires exceptional problem-solving skills, strategic thinking, and the ability to collaborate with cross-functional teams in a SAFe Agile environment.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Collaborate with the Technical Product Manager, Project Manager, and Scrum Master to plan and deliver products and features.
Define test strategies based on requirements, including test data needs, contingency plans, and preparation activities.
Create comprehensive test plans, strategies, and test cases; manage defect resolution.
Maintain a backlog of functional and technical requirements in partnership with developers, architects, and other stakeholders.
Develop and maintain automated tests using programming languages and frameworks such as Selenium WebDriver, TestNG, JUnit, Cucumber, Gherkin, and XPath, depending on the technology stack.
Document all test artifacts ensuring full traceability from requirements to tests, including evidence of planning and execution.
Analyze results and present recommendations, alternatives, and implications.
Support testing teams across assigned projects using standardized processes, metrics, and tools to ensure usability, quality, and reliability.
Partner with peers, project teams, and vendors to ensure all scenarios are documented and validated.
Compile and review data for operational and product analysis; conduct benchmarking and trend analysis for continuous improvement.
Analyze test results and provide meaningful reports to stakeholders, highlighting issues, trends, and suggested improvements.
Participate in sizing and estimation for complex projects and changes.
Work in Agile or iterative development environments.
Participate in sprint planning, stand-ups, retrospectives, and other Agile ceremonies to ensure quality goals are met.
Assess project risks based on execution and validation; provide actionable recommendations.
Recommend improvements to testing practices to facilitate process optimization.
Present clear, organized, and concise information to all audiences through various media to enable effective decisions.
Perform other duties as assigned.
Qualifications
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent experience.
10 years of experience in QA Analysis & testing.
Proven experience working in cross-functional, multi-dimensional teams and projects.
Strong knowledge of Core Payments applications (ePASS, Wires, GSLP).
Programming proficiency in Java, Python, JavaScript, VBScript.
Ability to design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests.
Hands-on experience with Selenium WebDriver, TestNG, JUnit, Cucumber, Gherkin, and XPath.
Experience developing scripts for automated testing across multiple platforms, including web-based, client-server, and mainframe.
Experience streamlining continuous test processes to improve product delivery.
Familiarity with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo.
Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane.
Ability to adhere to Software Engineering disciplines.
Advanced skills in building effective relationships through rapport, trust, diplomacy, and tact.
Ability to translate business requirements into technical solutions.
Strong organizational, planning, and time management skills.
Initiative and sound judgment in decision-making.
Excellent problem-solving, analytical, and communication skills.
Deep experience with SAFe Agile practices and the product management lifecycle.
Advanced troubleshooting, systems analysis, workflow, and procedural analysis skills.
Proficiency in various testing techniques: functional, regression, smoke/sanity, batch, and system testing.
Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$78k-100k yearly est. 3d ago
Sourcing Specialist
Omega 4.1
Kutztown, PA job
Job Title: Material Sourcing Specialist
Salary: $75,000 per annum + Comprehensive Benefits
About the Company
I am working on behalf of my UK based client who are looking to develop their US based presence.
We are looking for an experienced Sourcing specialist to help establish our global US supplier base working closely with Procurement Manager in the UK.
About the Role
The successful candidate will work to define sourcing strategies for a range of commodities, and will be responsible for the identification, introduction and formal approval of suitable supply chains to meet local territory needs assessing capability, capacity, risk and cost.
Responsibilities
Support the development of global procurement strategies in the defined territory.
Supplier identification, selection and approval activities including negotiation of commercial agreements and completion of quality audits.
Technical discussions with Suppliers and design office to ensure specifications are fully understood prior to manufacture. Gain understanding of supplier capability to achieve specifications utilizing suitable quality tools and techniques.
Supplier Management to ensure delivery, quality and cost commitments are repeatably achieved. Implement supplier improvement plans where required.
Identify supply chain risk and ensure adequate measures are implemented to mitigate risks identified.
Drive improvement utilizing lean methodologies, ensuring supplier compliance, driving systematic problem solving and process improvements plan to deliver value.
Completion of daily procurement transactions such as order placement, expediting, quality issue resolution and clearance of payment queries.
Provide leadership during investigations of technical and commercial issues to a successful conclusion.
Ensure that all corporate and company compliance requirements and policies are followed, together with local legislation. Ensure that necessary controls are in place and utilized.
The position requires both domestic and international travel, though mainly domestic.
QUALITY FOR BASIC INSPECTION. You may also be required to undertake additional tasks or duties from time to time and which are reasonably within your capabilities.
Qualifications
Proficiency in English (both written and verbal)
Excellent communication skills with local suppliers and internal Management.
Proficiency in Microsoft Office Suite.
Ability to read and interpret technical specifications in order to determine appropriate manufacturing methods of complex machined and fabricated parts.
Broad understanding of a range of commodities including machined parts, simple and complex fabrications, transmission products, Electronics and linear drive products.
Analytical, detailed, and accurate individual with skill in work planning and problem-solving.
Experience and capability to conduct all aspects of supplier identification, qualification, and supply chain performance management.
Strong business-acumen
Ability to plan and think strategically.
Self-motivated and team oriented.
Familiar with U.S. and E.U. guidelines and regulations for conducting business.
Highest level of integrity and ethics
Planning and prioritizing activities
Goal oriented.
Excellent time management and organizational skills.
Equally effective working independently as with others through respect, diplomacy, and cooperation.
What we can offer
They offer an attractive salary and benefits package
They offer job security and stability, as they have a sustainable client base.
They promote a positive, approachable and welcoming culture throughout the company.
For further details, please contact Paul Furlong by email on ******************************** - or by phone on + 44 1453 829 789.
Omega Resource Group is acting as an Employment Agency in relation to this vacancy
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
Candidates who are currently a Supply Chain Lead, Sourcing Lead or Materials planner may be suitable for this position
For details of other opportunities available within your chosen field please visit our website ***********************
$75k yearly 4d ago
Assistant Manager, Learning & Development
Navy Federal Credit Union 4.7
Vienna, VA job
Provide strategic and managerial support for the Learning & Talent Development (L&TD) Communications team, driving internal communications strategy, marketing, change initiatives, and team engagement. Responsible for resourcing, project delivery, and ensure alignment with enterprise goals and division priorities.
Responsibilities
Manage daily activities of employees and/or supervisors; primarily responsible for tactical issues
Perform supervisory duties to include selecting, measuring, counseling, rewarding and developing team members
Provide ongoing, real-time performance mgmt. support and feedback, to include mentoring and coaching; establishing team and team member objectives, standards and priorities
Drive the development and monitoring of performance and development goals for employees and/or supervisors and identify and develop successors and talent
Strategically staff the team and applicable projects both traditionally and non-traditionally
Analyze budget execution, reports variances and recommends adjustments to support business needs, goals and objectives
Contribute to preparation of Annual Financial Plan (AFP)
Drive operational efficiency through evaluation of team's workflow, quality and output to continuously improve design, development and implementation of communications efforts
Stay abreast of and ensure compliance with applicable federal, state and industry laws, Navy Federal policies, procedures, regulations and guidelines
Partner across Learning & Talent Development and with HR stakeholders to align messaging and campaigns with enterprise and division objectives
Assist in leading and provide support to drive communications for high visibility projects in areas related to learning and development
Drive operational efficiency and continuous improvement in communications processes and team workflows.
Develop, monitor and improve communications and engagement metrics, report outcomes, and refine channel strategies based on data
Lead reporting cadence for campaigns and portfolio, leveraging automation resources and dashboards
Research, gather and synthesize data and when applicable present conclusions and recommendations to leadership
Manage L&TD's brand ensuring adherence to brand guidelines and style standards
Approve and publish communications for target audiences, including executive and sensitive messaging
Coordinate approval workflows with stakeholders, leadership, and legal as needed
Stay abreast of industry trends and standards and integrate best practices into processes and workflow
Contribute to development of strategic plans, tactics and goals for the division
Partner across Learning & Development on projects and programs requiring a multi-faceted approach
Collaborate within the training and communications communities to support information sharing and implementation of best practices
Support team's recruiting and selection needs by participating in hiring panels for positions throughout Learning & Development
Perform other duties as assigned
Qualifications
Expertise in internal communications, marketing, project/program management, talent development, training, adult education, human capital, organizational development, and/or instructional design.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Demonstrated expertise in managing and developing others, including leaders
Experience managing multiple resources through complex projects to achieve desired results
Ability and passion for finding solutions to problems and helping others
Ability to effectively work in complex, sensitive, and ambiguous situations
Strong strategy, change management, and communications consulting skills
Ability to work and collaborate with all levels of management (including executives), staff and vendors
Ability to think strategically, adapt quickly and exhibit excellent communication skills
Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
Strong consulting, analytical and problem solving skills
Excellent verbal, written and interpersonal communication skills with experience in AP Style
Bachelor's degree in Communications, Marketing, Human Resources, Psychology, or similar filed, or the equivalent combination of experience, education and training
Desired Qualifications
Advanced degree (MBA, Masters, etc.), professional certifications (e.g., PMP, coaching, instructional design)
Graduate of Navy Federal's Management Toolbox and Leading Leaders
Strong command of Navy Federal operations, processes and procedures
Experience working with advanced presentation software suites, project management systems (ADO, Power BI, MS Forms, Menti, etc.), and comms platforms (StaffBase, AEM, Adobe Analytics, etc.)
Professional certifications including: human resources, coaching, project management and / or evaluation (e.g., PMP), instructional design, talent, training, or IT
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$88k-110k yearly est. 4d ago
Travel Progressive Care Unit RN - $1,927 per week
GLC On-The-Go 4.4
Indianapolis, IN job
GLC On-The-Go is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Indianapolis, Indiana.
Job Description & Requirements
Specialty: PCU - Progressive Care Unit
Discipline: RN
Start Date: 01/26/2026
Duration: 13 weeks
36 hours per week
Shift: 12 hours
Employment Type: Travel
GLC is hiring: RN Progressive Care Unit (PCU)/Step Down - Indianapolis, IN - 13-week contract
GLC - Named Best Nurse Agency 2024-2025
We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals.
About this Assignment
Join the care team in Progressive Care Unit (PCU)/Step Down where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter.
Assignment Details
Location: Indianapolis, IN
Assignment Length: 13 weeks
Start Date: 01/26/2026
End Date: 04/27/2026
Pay Range: $1,734 - $1,927
Minimum Requirements
Active license in Progressive Care Unit (PCU)/Step Down
1 year full-time RN, Progressive Care Unit (PCU)/Step Down experience within the last 2 years
What you can expect from GLC
Weekly on-time pay with direct deposit
Transparent communication, clear assignment details, and recruiter support from start to finish - or extension
Referral bonus up to $500
Health, dental, and vision insurance
401(k) plan
Completion and signing bonuses may also be available
Ready to move forward?
Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract.
GLC On-The-Go Job ID #486807. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: PCU Registered Nurse
About GLC On-The-Go
GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle.
We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S.
Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard.
We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.
Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality.
With us, it's not just a placement - it's your dream career made possible
$1.7k-1.9k weekly 3d ago
Project Scheduler
Blackrock Resources LLC 4.4
Canonsburg, PA job
We are currently hiring a Project Scheduler for our client in the Canonsburg, PA area.
The Project Scheduler is responsible for developing, maintaining, and analyzing detailed construction schedules to support the successful execution of electrical and multi-trade projects. This role works closely with Project Managers, Superintendents, and MEP trade partners to ensure schedules accurately reflect project scope, sequencing, and resource requirements across Data Center, Healthcare, and Light Industrial projects.
The Project Scheduler will leverage scheduling and planning tools, including Assemble, to support schedule development, model-based planning, and coordination with project teams.
Key Responsibilities
Develop, maintain, and update detailed project schedules from pre-construction through project close-out
Create baseline schedules, short-interval schedules, and look-ahead schedules to support field execution
Utilize Assemble for model-based schedule planning, quantity takeoffs, and integration with project schedules
Collaborate with Project Managers and Superintendents to align schedules with field means and methods
Coordinate schedule activities with general contractors and other MEP trades in a multi-trade environment
Track project progress, identify schedule variances, and analyze impacts to the critical path
Prepare schedule updates, recovery plans, and mitigation strategies as required
Support schedule coordination meetings and clearly communicate schedule changes to stakeholders
Ensure schedules reflect procurement, fabrication, installation, testing, and commissioning activities
Assist with change order evaluations and schedule impact analysis
Maintain accurate scheduling documentation and reporting
Required Qualifications
Bachelor's degree in Construction Management, Engineering, or a related field or equivalent construction scheduling experience
Minimum 3-5 years of construction scheduling experience, preferably in electrical or MEP construction
Experience supporting Data Center, Healthcare, or Light Industrial projects preferred
Proficiency with scheduling software such as Primavera P6 and/or Microsoft Project
Experience using Assemble or similar model-based planning tools
Strong understanding of construction sequencing and multi-trade coordination
Ability to interpret construction drawings, specifications, and BIM models
Strong analytical, organizational, and communication skills
Preferred Qualifications
Experience working for an electrical contractor or MEP subcontractor
Familiarity with BIM-enabled scheduling, The Client planning, and model-based coordination
Experience coordinating schedules with general contractors and owner representatives
Knowledge of procurement planning and long-lead electrical equipment scheduling
Experience supporting fast-track or design-build projects
All interested candidates should send an updated MSWord resume to the email address provided.
$81k-117k yearly est. 2d ago
NetSuite Consulting Manager - Not for Profit
Rsm Us LLP 4.4
McLean, VA job
NetSuite Consulting Manager page is loaded## NetSuite Consulting Managerlocations: McLeantime type: Full timeposted on: Posted Todayjob requisition id: JR116870We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.## The NetSuite Consulting Manager is a key leadership role responsible for overseeing end-to-end NetSuite implementation projects, managing delivery teams, and ensuring client success through strategic oversight, solution design, and operational excellence. This role combines project leadership, team development, client relationship management, and technical solution design with a strong focus on quality and continuous improvement. The Consulting Manager also supports business development efforts and drives innovation across the practice.## ## **Key Responsibilities:**## ## **Project Leadership & Delivery*** ## Lead full-cycle NetSuite implementation projects, ensuring scope, schedule, and budget adherence.* ## Oversee project planning, resource allocation, and delivery execution across multiple engagements.* ## Manage project risks, issues, and dependencies proactively to ensure successful outcomes.* ## Serve as the primary escalation point for project teams and clients.* ## Drive project leadership initiatives, including SuiteBilling and ZoneBilling implementations.## ## **Solution Design & Technical Leadership*** ## Design and implement NetSuite solutions for accounting, revenue management, and complex billing processes.* ## Create high-level solution designs and resolve deployment challenges.* ## Analyze enterprise business processes and define future-state architectures.* ## Occasionally implement solutions hands-on while collaborating with senior consultants.## ## **Team Management & Development*** ## Supervise and mentor consultants, providing coaching and career development.* ## Foster a culture of collaboration, accountability, and continuous improvement.## ## **Client Relationship Management*** ## Build strong relationships with key stakeholders and act as a trusted advisor.* ## Ensure alignment with client business objectives and recommend best-fit NetSuite solutions.## ## **Business Development Support*** ## Partner with sales teams to scope opportunities, prepare proposals, and participate in presentations.* ## Support practice growth initiatives and develop new service offerings.## ## **Practice Operations & Continuous Improvement*** ## Monitor key metrics such as project profitability and client satisfaction.* ## Stay current on NetSuite product updates, SuiteApps, and industry trends.## ## **Required Qualifications:*** ## Bachelor's degree, preferably in Accounting or MIS.* ## 8+ years of ERP implementation experience (NetSuite preferred).* ## Strong understanding of accounting principles, revenue management, and billing processes.* ## Experience with SuiteBilling, ZoneBilling, and project leadership.* ## Excellent communication and stakeholder management skills.* ## NetSuite certifications or professional designations are a plus.## At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please for additional information.At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $112,100 - $225,500Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
#J-18808-Ljbffr
$112.1k-225.5k yearly 1d ago
Community Development Administrative Assistant, Cleveland
Dollar Bank, FSB 4.1
Cleveland, OH job
The Community Development Specialist will assist in preparing, administering and promoting Dollar Bank's Community Development outreach services (i.e. homeownership training and credit enhancement programs) and activities aimed at community partners/collaborative groups, civic groups, small and non-profit businesses and a variety of other grassroots' type organizations. This individual will provide a wide variety of administrative functions under the direction of the VP, Community Development involving work of a confidential and complex nature and have frequent contact with personnel outside the department and outside the bank including customers, non-profit and civic group representatives, media and foundation representatives, public officials, and vendors. As such, this individual must be capable of working independently with limited guidance and be able to handle sensitive matters with discretion and confidentiality. Flexibility and a willingness to assist others in overflow workload situations are key elements in the successful performance of this job.
Qualifications:
* High School Diploma/GED required. College Degree preferred or equivalent experience in mortgage or banking.
* Minimum of (2) years administrative experience required. Previous experience working for a financial institution preferred.
* Mortgage, credit counseling or lending experience preferred.
* Knowledge of Bank operations, functions and organization preferred.
* Must be proficient in Microsoft Office products (Candidate will be tested).
* Communicate clearly and concisely, both orally and in writing.
* Establish and maintain effective working relationships with those contacted in the course of work.
* Strong interpersonal skills required.
* The ability to handle multiple tasks simultaneously, work efficiently under pressure and adhere to deadlines.
* A demonstrated ability to analyze problems, propose solutions, simplify complicated issues and maintain accuracy.
Principle Activities and Duties:
* Serve as departmental point of contact in response to inquiries regarding eligibility for enrollment in Dollar Bank's Credit Enhancement (CEP) Program.
* Manage departmental registrations for Community Development's attendance at events, group meetings and orientation sessions.
* Attend evening and weekend events as required
* Represent the bank at educational seminars, workshops, and housing programs with state, local, and non-profit housing organizations promoting financial literacy, community development mission, homeownership, and /or credit.
* Review Home Ownership Program applications.
* Actively researches for new community development partnerships that align with Community Development mission.
* Order and review credit reports as requested.
* Maintain updated filing/purging system to keep accurate count of program clients.
* Monitor and reconcile various Community Development related accounts, i.e. matched savings accounts, field workshop reports.
* Manage database of new clients via computer and create customer records.
* Assist Community Development Officer with clients and follow-ups as needed.
* Work in conjunction with Marketing Department on departmental booklet ads for events.
* Develop and maintain supply of Credit Enhancement Program (CEP) workshop materials, Fast Track Homeowners training and credit presentation packets.
* Prepare for exams from the Office of the Comptroller of the Currency (OCC).
* Verify/Investigate organizations as 501 (c3), non-profit.
* Prepare and send notifications/official letters to approved organizations.
* Assist VP with contribution budget preparation and monitoring.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Compensation: 45,000-54,000
$26k-32k yearly est. 3d ago
Employee Relations Specialist III
Navy Federal Credit Union 4.7
Winchester, VA job
To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.
Responsibilities
Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
Lead thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
Maintain working knowledge of regulatory requirements and practices including changes and new legislation
Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions
Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
Represent Navy Federal in unemployment hearings and appeals, as necessary
Assist in composing internal and external communications
Lead and/or provides support for projects and initiatives within the business unit and/or across the organization
Research, compile, review and analyze reports
Participate in training and mentor initiatives with new Employee Relations team members
Perform other duties as assigned
Qualifications
Significant knowledge in local, state and federal employment regulations
Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Ability to maintain confidentiality and demonstrate integrity
Advanced skill applying local, state and federal employment regulations
Advanced research, analytical and problem solving skills
Advanced verbal and written communication skills
Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
Advanced organizational, planning, and time management skills
Advanced skill working with diverse internal and external contacts
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience
Desired Qualifications
Basic knowledge of Navy Federal Human Resources policies, procedures, and programs
Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
PHR/SHRM-CP or SPHR/SHRM-SCP Certification
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
As an Oracle Cloud Fusion Financials Engineer, the candidate would understand the business requirements, abstract the requirements, and design a configurable, extensible, scalable, performant, robust solution for Oracle Fusion Financials.
The person will be responsible for providing technical solutions to implement Oracle Cloud Fusion Financials, ensuring the designed solutions are workable by coding or piloting in key modules, and being agile and innovative to solve business problems. Individuals in this role will work on multiple highly complex projects and require technical knowledge of Oracle cloud architecture approach and have experience of Oracle cloud technology stack. In this role, the candidate will be expected to work on multiple projects and be able to collaborate in multiple engagements across the product teams.
Positions in this function would be responsible for delivering professional level technical work in support of the development of applications, tools, platforms, and services. The person would need to operate within established methodologies, procedures, and guidelines and apply knowledge of principles and techniques to solve technical problems. Work is self-directed and not prescribed. Work involves understanding the customer's business challenges and producing solutions to solve the problem with enhanced features and process flows while including advanced technology components and working with system implementors and vendors. The person would also engage with various stakeholders to research and provide evidence related to IT audit questions and observation raised by Finance Internal Control Over Financial Reporting (ICFR) Team, Technology Risk Team, Internal Audit, and External Audit Teams. This position also requires independently working with various cross-functional team members to design and develop solutions and provide IT support for critical processes including supporting the IT month-end, quarter-end, and year-end tasks including the generation of vendor 1099 files and reports.
The candidate must be experienced in various architecture patterns, have participated in the full Software Development Life Cycle (requirements, Design, Development, Deployment, and Support) and Agile SAFe methodologies, Be Able to Communicate Solution Requirements and Architecture with Technical and Non-technical Stakeholders. This role also requires outstanding communications skills.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Be part of a team that works with the development and integration of Oracle Cloud Fusion Financials with respect to application/enterprise capabilities and software for multiple on-going projects, collaborating closely with enterprise and solution architects, aligning to most current strategies.
Responsible for systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications
Manage the deployment of new modules, upgrades, and fixes
Develop new reports using Oracle Cloud Reporting applications
Define, develop, or modify software application modules or enterprise-wide software systems using disciplined development processes
Implement integration plans and interface with testing teams to incorporate plans into the integration testing process
Research, evaluate, recommend, and implement information technology that aligns with business needs and meets objectives
Use holistic knowledge of all products in the information technology ecosystem to plan how new systems will be built and integrated
Install, maintain, and perform configuration of infrastructure applications
Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
Provide technical direction and leadership routinely to other engineers; serve as a coach and mentor
Identify potential problems in design, quality, or operation and initiate corrective action
Identify opportunities to effectively mitigate risk and improve performance and functionality
Independently research and provide evidence related to IT audit questions and observations raised by Finance Internal Control Over Financial Reporting (ICFR) Team, Technology Risk Team, Internal Audit, and External Audit Teams.
Provide IT support for critical processes including the month-end, quarter-end, and year-end tasks including the generation of year-end vendor 1099 files and reports.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent combination of education, training, and experience
Advanced experience with Oracle Applications particularly Oracle Cloud Fusion Financials (General Ledger, Accounts Payable, Expense Management, Fixed Asset, Project Costing, and Cash Management) and Oracle Integration Cloud, and Cloud Infrastructure/Solutions
Advanced experience in developing, modifying, and deploying BI Publisher Reports and OTBI (Oracle Transactional Business Intelligence) reports
Advanced experience in Java, J2EE, and ADF based systems development
Experience with integration development using Oracle Middleware solutions such SOA suite/ Fusion Middleware
Experience with Oracle Cloud Data Conversion
Knowledge in cloud migration and engineering cloud centric environments
Experience in SQL (Oracle or MS SQL)
Experience with Agile software development practices including SAFe, Scrum, JIRA, Peer Review, Git and CI/CD
The position will require technical development skills and have thorough understanding of the development lifecycle, including software design, development, testing, and support of web applications
Knowledge of discipline engineering principles, practices, and theories, and methods to identify and solve the highest complex problems and perform sophisticated analyses
Knowledge and understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations
Troubleshooting skills and ability to identify root causes of issues and provide solutions
Self-motivated and proactive, able to learn quickly and apply new concepts, tools and applications
Demonstrated ability to solve complex system/integration problems through innovative solutions
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Advanced skill applying innovative approaches to solve technical design issues
Expert verbal, interpersonal and written communication skills
Desired Qualifications
Master's degree in Computer Science, Information Technology, or related field
Some experience with private, public and hybrid cloud infrastructure (e.g., Azure, AWS, Google Cloud, etc.)
Knowledge and/or understanding of Finance or Accounting
Knowledge of banking/financial industry trends, products, and services
Knowledge of Navy Federal products, services, programs, policies, and procedures
Technical certifications for Oracle Cloud Applications and Oracle Cloud Infrastructure
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$97k-127k yearly est. 3d ago
Generative AI Engineer
Navy Federal Credit Union 4.7
Vienna, VA job
The Cognitive and Generative-AI Engineering team, part of the Enterprise Data and Information Management (EDIM) department, is responsible for developing and implementing AI-driven solutions that enhance and scale AI adoption across Navy Federal Credit Union. This is a pivotal role in the AI Center for Enablement, leading the design and implementation of cutting-edge AI systems. This role leverages and adapts state-of-the-art large language models (LLMs) to solve complex business problems and identifies opportunities to build modular and reusable components. The incumbent will collaborate with ETS (Enterprise Technology Services) and Business partners including Enterprise Architecture, Enterprise AI Strategy, and the AI Working Group to build and drive solutions. They will provide delivery and ongoing support for NFCU's data science, advanced analytics, and augmented intelligence technologies, executing on the strategic vision and ensuring the successful implementation of AI initiatives across the organization. Successful candidates will exhibit excellent problem-solving skills, effective communication and analytical skills, as well as strong leadership qualities.
Responsibilities
As a key member of the AI Center for Enablement (C4E), provide platform, engineering, and enablement services to drive the adoption and utilization of Generative AI capabilities, fostering technological innovation and improving member experience through foundational AI capabilities.
Develop AI standards and best practices and establish processes for curating and registering AI models into Model Garden, ensuring compliance with regulatory and security standards throughout the model lifecycle.
Define, publish and socialize technology roadmaps for AI/ML enabled capabilities supporting business use cases and outcomes.
Partner with senior EDIM, technology product, and engineering leaders to shape and contribute to the strategic goals and direction needed to continuously evolve NFCU's AI Center For Enablement capabilities.
Lead and support enterprise developer productivity initiatives by leveraging AI-assisted coding assistants and creating chatbots for IT to drive efficiencies, navigating a complex environment with various tools and programming languages, and ensuring adoption and productivity gains across the organization.
Design, develop and deploy AI Engineering solutions with a focus on enabling AI governance, incorporating automated ground truth validation processes, toxicity filters, and transparency measures.
Curate, process and augment high-quality multimodal data while integrating RAG for robust model grounding and improved accuracy.
Develop AI chatbots or agents by adapting task-oriented LLM models fine-tuned to meet NFCU-specific domains and evaluate model outcomes to ensure accuracy, reduce significant hallucinations, and assure compliance.
Partner with business stakeholders to evaluate commercial AI solutions against custom-built options and deliver data-driven Build vs. Buy recommendations that balance technical capabilities, costs, reusability, and strategic business outcomes.
Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, and natural language processing (NLP) to drive NFCU value outcomes.
Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering, and NLP/Chatbot interface construction.
Qualifications
Bachelor's degree in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field.
Experience with building and configuring a foundational GenAI platform including Model Garden, LLM model curation, prompt engineering, and setting up operational Governance controls.
Experience with creating and publishing AI Standards, Best Practices, Architecture is required.
Proven track record of driving and coordinating use of GenAI Code Assistants (GitHub Copilot, etc.) to drive Developer Productivity initiatives across the organization with clear value metrics.
Hands-on experience building production grade AI agents using industry leading platforms (Azure AI Foundry, etc.).
Experience with data platforms (Databricks, etc.) and organizing, cataloging and chunking of unstructured data for scalable Generative-AI solutions and robust knowledge management.
Hands-on experience leveraging advanced techniques including Retrieval Augmented Generation to drive model accuracy, minimize hallucinations, and ground the model in facts, specifically when building AI Chatbots.
Experience with vector stores and graph databases for managing complex relationships to use in AI applications such as recommendation systems.
Robust experience in Azure AI/Data solutions and a deep understanding of the evolving AI landscape, with proven track record in API integrations for accessing LLMs.
Strong leadership capabilities with experience collaborating with cross functional teams and leading, and engaging teams.
Working knowledge of Scaled Agile delivery approaches, Azure DevOps, and general CI/CD concepts.
Strong communication and presentation skills to explain designs and solutions to business and technical stakeholders.
Solid experience with Python and SQL required.
Desired Qualifications
Master's in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field.
7 years of experience in advanced AI/ML technologies.
Experience working in an AI Center for Enablement.
Experience with AI Governance and LLM Security methods.
Experience with AIOps, Cost Scaling and model performance tuning.
Knowledge of Navy Federal Credit Union instructions, standards, and procedures.
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$86k-115k yearly est. 3d ago
Software Engineer Intern
Northwest Bank 4.8
Warren, PA job
Software Engineer Intern provides analytical and tier 2 technical support for business applications, creates and maintains documentation related to application support and implementation, and maintains application reliability by working to identify systemic issues through root cause analysis.
ESSENTIAL FUNCTIONS:
* Under direct supervision, support, install, troubleshoot, maintain and manage applications.
* Test, implement, document, and maintain support FAQ's and solutions.
* Triage support incidents and escalates high priority events to the appropriate groups.
* Perform ongoing monitoring and health checks for applications.
* Create automation solutions for support and maintenance tasks and activities.
* Support and maintain applications and solutions using Visual Studio, .NET platform, SQL server, C#, or other equivalent languages/tools
* Support and maintain solutions built on Microsoft SharePoint and Office 365.
* Support and maintain enterprise content management solutions e.g. Fiserv Nautilus.
* Support and maintain web applications using ASP.NET, JavaScript, HTML, CSS and other web technologies.
* Support ETL solutions using SQL Server Integration Services (SSIS), SQL Server and other languages/tools.
* Create and maintain architecture diagrams, design diagrams and data flow diagrams using Microsoft Visio or other equivalent tools.
* Work with internal customers to assess business needs and works with a team to find solutions.
* Create and maintain application documentation.
* Analyze and improve the efficiency of various systems and services.
* Help to define, record and execute application disaster recovery plans and procedures.
* Work closely with tier 1 technical support teams and works as part of the tier 2 support team to ensure team is meeting the business' expectations.
* Follow through to ensure each problem is resolved according to the established SLAs.
* Work collaboratively with business users and other application development groups.
* Complete and develop a working application that will be used by App Dev or NWB.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferably a Junior or Senior in college. We are looking for undergraduate students, specifically junior and seniors.
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$40k-51k yearly est. 4d ago
Travel X-Ray Technologist - $2,550 per week
GLC On-The-Go 4.4
Mayfield Heights, OH job
GLC On-The-Go is seeking a travel Radiology Technician for a travel job in Mayfield Heights, Ohio.
Job Description & Requirements
Specialty: Radiology Technician
Discipline: Allied Health Professional
Duration: 13 weeks
40 hours per week
Shift: 8 hours
Employment Type: Travel
GLC is hiring: Technologist Cardiology - Mayfield Heights, OH - 13-week contract
GLC - Named Best Nurse Agency 2024-2025
We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals.
About this Assignment
Join the care team in Cardiology where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter.
Assignment Details
Location: Mayfield Heights, OH
Assignment Length: 13 weeks
Start Date: 02/02/2026
End Date: 05/04/2026
Pay Range: $2,295 - $2,550
Minimum Requirements
Active license in Cardiology
1 year full-time Technologist, Cardiology experience within the last 2 years
What you can expect from GLC
Weekly on-time pay with direct deposit
Transparent communication, clear assignment details, and recruiter support from start to finish - or extension
Referral bonus up to $500
Health, dental, and vision insurance
401(k) plan
Completion and signing bonuses may also be available
Ready to move forward?
Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract.
GLC On-The-Go Job ID #487941. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: X-Ray Tech Radiology / Cardiology
About GLC On-The-Go
GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle.
We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S.
Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard.
We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.
Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality.
With us, it's not just a placement - it's your dream career made possible
$2.3k-2.6k monthly 3d ago
Program Manager - DHS Federal Law Enforcement Training Center (FLETC)
ITC Federal, Inc. 4.7
Fairfax, VA job
ID 2025-1436 Remote No
JOB TITLE: Program Manager
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
The Federal Law Enforcement Training Centers (FLETC) is a component of the Department of Homeland Security (DHS) whose mission is to train and support the training of federal, state, local, and tribal law enforcement officers - as well as international partners - who uphold and enforce U.S. laws, treaties, and regulations at home and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC serves as a critical resource for law enforcement readiness across the nation. This program provides the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to sustain and advance FLETC's mission. These services support FLETC Headquarters, Training Delivery Points (TDPs), and Partner Organizations.
The Program Manager will lead a large-scale, enterprise-level IT Support Services program of 50+ staff supporting the FLETC mission. The role requires hands-on technical and managerial expertise to oversee IT operations, infrastructure, cybersecurity, modernization, and service delivery across multiple geographically dispersed locations. The Program Manager will serve as the primary point of contact for government leadership, ensuring quality, innovation, and mission success through proactive communication and disciplined program management.
Responsibilities
RESPONSIBILITIES:
Manage the scope and complexity of a large-scale, enterprise IT program supporting FLETC's nationwide operations.
Lead and coordinate a highly technical, task order-driven environment, including:
Cloud and On-Premises IT Infrastructure O&M
Hardware and Software Management
Network Engineering, Monitoring, and Management
Systems Administration and Modernization
Onsite and Remote IT Service Desk Operations
Cybersecurity Operations and Training
Serve as the primary government point of contact, providing technical supervision and strategic direction for all contractor personnel.
Collaborate with the COR and government stakeholders to monitor contract performance and support evolving mission needs.
Oversee cost, schedule, and performance across multiple task orders while ensuring delivery of high-quality, consistent service.
Manage risk, performance metrics, and process improvements, providing leadership visibility into key operational areas.
Foster a culture of innovation, identifying opportunities for modernization and efficiency across all service areas.
Drive customer satisfaction through proactive communication, issue resolution, and accountability.
Qualifications
REQUIRED:
Bachelor's degree in Engineering, Systems Management, Business Administration, or a related field.
Minimum of 7 years of experience in IT program or project management.
Ability to obtain and maintain a Public Trust security clearance.
Proven experience managing programs in a task order environment.
Demonstrated ability to manage performance-based service agreements and deliver results within budget and schedule constraints.
Experience developing and managing project budgets, risk and opportunity plans, and strategic initiatives.
Strong written and verbal communication skills, including experience preparing business cases and strategic plans.
DESIRED:
Project Management Professional (PMP) certification or equivalent.
ITIL certification.
Prior experience supporting federal law enforcement or DHS customers.
Demonstrated success leading large, complex IT programs with dynamic scope and multiple service towers.
Strong understanding of performance management, project control principles, and process improvement methodologies.
Proven ability to implement organizational innovation and operational efficiency initiatives.
CLEARANCE: All positions under this task order shall be considered at the High-Risk level, except for those that require access to classified national security information.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$63k-94k yearly est. 5d ago
Enterprise Experience Business Line Strategy Specialist (HYBRID - Richmond, VA)
Atlantic Union Bank 4.3
Glen Allen, VA job
As a member of Atlantic Union Bank's Customer Experience group, you will help assigned business lines to create and execute on Customer Experience strategies and "best in class" tactics to deliver on the banks brand promise of "making banking easier" for the customer. This challenging and highly visible position plays a critical role in the overall and continued success of the organization. Reporting to the Director of Business Line Experience, the Business Line Specialist will serve as a key partner to assigned business line leaders including dotted-line reporting structure to the lines of business. The Business Line Specialist will serve as a key liaison between business lines and all aspects of Customer Experience including Research (Voice of Customer), CX Governance & Design, Business Line Managers, and The Office of the President.
Position Accountabilities
Develop Customer Experience strategies and tactics to be executed with and by the assigned business line(s) with the goal of providing best in class teammate and customer experiences.
Build and continue to foster effective relationships with assigned line of business and partners.
Provide critical insights from the Voice of Customer on a day-to-day basis, via Insights & Actions (I&A), and through various reporting tools.
Assist in development and delivery of various reporting tools such as Insights and Actions
Assist in prioritizing improvements within line of business products or services to realize maximum return on customer experience improvements.
Create data driven methods of resolution when gaps are identified.
Assist in policy and procedure building.
Actively partner with members of the Customer Experience team to relay insights from the front line teammates and assigned business line(s)
Remain informed on Customer Experience strategies and best practices both in and out of Financial Services
Remain informed of relevant business practices, programs or software within the industry as it relates to assigned line of business.
Represent Customer Experience when assigned within projects and business line initiatives as a result of BTO appointment.
Support assigned business line in recognizing risk as it pertains to customer experience initiatives.
Educate and inform stakeholders on outcomes of mapping sessions and mapping discoveries.
Routinely monitor research results to identify strengths and opportunities.
Assist assigned line of business in unbiased, strategic problem resolution.
Deliver the highest level of internal Customer Experience to assigned business lines which is defined by thoughtful, frictionless, automated, minimal manual experiences.
Assist with the implementation of communication strategies and deliverables to keep partners informed.
Develop and lead mapping sessions to drive improvement of customer experiences within assigned line of business.
Spend time providing on-the-ground support, serving as the face of Customer Experience within the assigned business line(s).
Represent Customer Experience in certain operational, risk, and compliance responsibilities for the overall line of business.
Special projects as needed and assigned.
Organizational Relationship
This position reports to the Director of Business Line Experience.
Position Qualifications
Education & Experience
Bachelor's Degree
Minimum of 3 years customer service experience required; 5+ years preferred
Minimum of 5 years banking experience required; 6+ years preferred
Knowledge & Skills
Exceptional customer experience focus and a passion for serving others.
Ability to work effectively in a fast-paced environment
Ability to quickly identify and understand business concepts
High degree of emotional intelligence
Mindset around continuous improvement to enhance customer experiences
Highly self-motivated
Excellent sense of respect of culture with an understanding of how to effect change
Proven abilities in creative problem solving, negotiation and collaborative resolutions across all levels of management.
Demonstrated knowledge of Customer Experience strategy, systems, and best practices
Strong understanding of bank products, services, policies and customer utilized systems.
Excellent verbal and written communication skills and comfort with difficult situations and complex personalities.
Ability to research best practices and innovation in the evolving field of customer experience.
Ability to influence behavior without a position of authority
Ability to influence senior-level leadership
High attention to detail and excellent organizational skills.
Exceptional ability to multi-task
Strong workshop/training and presentation skills
Willingness to travel as needed
Passion and alignment to Atlantic Union Bank's mission, vision, and values
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$75k-136k yearly est. 3d ago
IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Fairfax, VA job
IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No
JOB TITLE: IT Service Desk Ticketing System Administrator
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations.
The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization.
This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes.
The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals.
Responsibilities
RESPONSIBILITIES:
Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager.
Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance.
Configure and customize Service Desk modules to support incident, problem, change, and asset management processes.
Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience.
Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment.
Maintain comprehensive documentation for system configuration, procedures, and data models.
Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards.
Support user training, permissions management, and service catalog administration within the Ivanti environment.
Qualifications
REQUIRED:
Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
Proven experience designing and maintaining database schemas and structures with strong referential integrity.
Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management.
Strong analytical and troubleshooting skills with attention to detail and accuracy.
Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly.
Ability to obtain and maintain a Public Trust security clearance.
DESIRED:
Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies.
Familiarity with Microsoft SQL Server or other relational database management systems.
ITIL certification or demonstrated experience applying ITIL-based processes.
Experience supporting enterprise-level Service Desk systems within federal or large-scale environments.
Excellent documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$67k-83k yearly est. 7d ago
System Director of Process Improvement
Beacon Health System 4.7
South Bend, IN job
The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes.
Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions.
MISSION, VALUES, and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities
Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by:
Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change.
Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement.
Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities.
Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes.
Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices.
Build systems of accountability to sustain results from improvement initiatives.
Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:
Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative.
Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions.
Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units.
Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:
Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement.
Participating in Beacon committees as designated.
Completing other job-related assignments and special projects as directed.
Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise.
Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies.
Leadership Competencies
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout the fiscal year.
Maintains license/certification in good standing throughout the fiscal year.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process, and compliance.
Complies with established organization and department policies.
Available to work overtime when required.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.
Knowledge & Skills
Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management.
Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
Strong facilitator with excellent organizational and interpersonal skills.
Demonstrates well-developed communication skills (both verbal and written).
Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success.
Requires the ability to prioritize and to handle a multitude of assignments at one time.
Working Conditions
Works in an office environment. This is not a remote position.
May be required to travel to off-site locations.
Physical Demands
Requires the physical ability and stamina to perform the essential duties of the position.
$111k-151k yearly est. 4d ago
Universal Banker
The Farmer's Bank 3.9
Westfield, IN job
Apply Description
The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal Banker is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays.
Requirements
Job Responsibilities
1. Customer Service and Sales.
2. Educate customers on solutions that meet their needs, including new accounts, services, and digital
3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)
4. Engage customers by following up through onboarding or campaigns
5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed.
6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges
7. Open/Close Night Drop with dual control processes for various Night-Drop and mail.
8. Other Duties as Assigned.
Competencies Required
1. Competency #1: Customer Relations
* The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer.
2. Competency #2: Attitude
* The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance.
3. Competency #3: Accountability
* The degree which one is answerable and responsible for actions and performance either individually or on a team
4. Competency #4: Teamwork & Cooperation / Organization Relations
* The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect.
5. Competency #5: Attention to Detail
* The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.
6. Competency #6: Job Knowledge (Basic)
* The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.
7. Competency #7: Productivity
* The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
$31k-35k yearly est. 3d ago
Fraud Analyst
Horizon Bank 4.5
Michigan City, IN job
A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations.
Principal Accountabilities
Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events.
Duties
Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely.
Provide back up for legal document processing and BSA transactional monitoring.
Perform customer and transaction analytics to identify potential fraud trends.
Participate in on-going training to stay abreast of new fraud trends, risks and procedures.
Other duties as assigned
Qualifications & Skills
Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations.
College degree or equivalent banking experience desired. High School diploma or GED is required.
Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures.
Ability to proactively identify and assess potential concerns and risk.
Comprehensive understating of general banking compliance regulations and laws.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication.
Must be highly organized, self-starter and adaptable to change.
Must possess exceptional organization, time management and follow-up skills.
Core Competencies
Problem Solving
Decision Making and Judgment
Written Communication
Analytical Thinking
Risk Assessment
Stress Management
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA)
Physical Demand:
Percentage of Time:
Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment
75-100%
Occasionally position self to reach heights between floor and 6'
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$69k-88k yearly est. 6d ago
Credit Union Accounting Intern
Everence Services 3.7
Everence Services job in Lancaster, PA
Everence Financial Credit Union is seeking a motivated and detail-oriented individual to join our Accounting Department as a Credit Union Accounting Intern. This internship offers an exciting opportunity to gain hands-on experience in credit union accounting practices while contributing to meaningful projects that impact our members and community.
Responsibilities:
Accounting Procedures Project:
Lead a comprehensive review and documentation of existing accounting procedures within the credit union.
Identify areas for improvement and propose streamlined processes or controls to enhance efficiency and accuracy.
Collaborate with departmental staff to implement approved changes and document updated procedures.
Daily Tasks:
Assist with various accounting functions, including general ledger entries, and reconciliations.
Conduct research and analysis on accounting issues as assigned by supervisors.
Maintain organized and accurate records in compliance with regulatory requirements and internal policies.
Collaboration and Communication:
Work closely with team members to accomplish departmental goals and deadlines.
Communicate effectively with staff across different departments to gather information and resolve accounting-related inquiries.
Participate in meetings and training sessions to enhance understanding of credit union operations and financial management principles.
Qualifications:
Currently enrolled in an undergraduate or graduate program with a major in Accounting, Finance, or a related field.
Strong analytical skills and attention to detail.
Proficiency in Microsoft Excel and other accounting software preferred.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Prior experience in accounting or finance (preferred but not required).
Benefits:
Hands-on experience in credit union accounting practices.
Exposure to ethical financial principles and community-oriented values.
Mentorship and guidance from experienced professionals in the field.
Hours: Full Time (40 hours per week, 10-12 weeks) Location: Lancaster, PA
Please attach a cover letter in the process of applying for this position.