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Case Manager jobs at Evergreen Treatment Services - 455 jobs

  • Vital Case Manager - Belltown

    Evergreen Treatment Services 3.6company rating

    Case manager job at Evergreen Treatment Services

    Requirements Qualifications: Education and/or Relevant Experience: High school diploma or equivalent required, undergraduate degree preferred. Academic training in the social service field and in chemical dependency and mental health treatment are desired. SUDP/SUDPT and MSW's highly desirable Knowledge and Skills: Understand racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff. Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds. Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner Ability to set boundaries, resolve conflict and de-escalate issues Dependable, able to work under pressure; receptive to change, willingness to learn, cooperative approach to problem-solving Ability to establish and maintain effective working relationships with staff, participants, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds, good diplomatic skills. Must be able to pass a Washington State Patrol criminal background check Flexible team player Excellent attention to detail Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations. Ability to write case file notes, uncomplicated reports, instructions and procedures. Ability to present information effectively and respond to questions from participants, staff, collaborative partners and the general public. Thorough knowledge of and ability to apply business arithmetic skills accurately and rapidly. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may be limited. Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram format. Basic math skills Strong interpersonal skills and verbal/ written communication skills. Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently. Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving. Flexible team player, with excellent attention to detail. Ability to maintain confidentiality and use discretion when handling highly sensitive information. Ability to set boundaries, resolve conflict and de-escalate issues. Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps. Additional Essential Information: Physical Conditions and Requirements: The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically. The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate. Equipment Used: Computer, photocopier, fax machine, and phone. Possible use of a program vehicle, for which a valid Driver's License and acceptable driving would be required. Inclusivity and Reasonable Accommodation: Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment, and candidates with prior criminal convictions will be invited to provide additional context as needed. ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process. Salary Description $73,500-$75,500
    $73.5k-75.5k yearly 7d ago
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  • Behavioral Health Consultant - $3,000.00 Bonus - Part Time

    Yakima Valley Farm Workers Clinic 4.1company rating

    Selah, WA jobs

    Join our team as a Behavioral Health Consultant at West Valley Family Health in Yakima, WA! The Behavioral Health Consultant provides primary care-based behavioral health services to clients with complex or chronic needs, depending on the assigned program as determined in the treatment or care plan of the client. Counseling or therapeutic services are provided as part of a team, with primary care-based services being integrated into the care plan directed by the primary care provider. We offer this position at either a PsyD/PhD clinical psychologist or an independently licensed Master's-level mental health therapist. As an FQHC, we are a patient-centered medical home dedicated to serving our communities. Taking care of a patient's health means caring for them with compassion. We treat our patients how they want to be treated, regardless of where they live, where they are from, or what they can pay. Our doors are open to all, regardless of their citizenship status. We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Position Highlights: Clinical Psychologist: $123,000 yearly compensation $10,000.00 Hiring Bonus Structure: At Hire: $3,000.00 At 180 days (6 months): $4,000.00 At 12 months: $3,000.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Master's-level independently licensed therapist: $102,500 yearly compensation $7,000.00 Hiring Bonus Structure: At Hire: $2,100.00 At 180 days (6 months): $2,800.00 At 12 months: $2,100.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Relocation allowance is available! Benefits: 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, continuing education, and much more! What You'll Do: Provide on-site behavioral health services in primary care clinic. Provide consultation with Providers to aid or assist in the primary care of patients. Serve as primary mental health Provider or ancillary health Provider as needed. Assist care team with ICD-11 diagnoses, adding mental health differential diagnoses and contextual and relational perspectives. Work across disciplines to provide equitable biopsychosocial-spiritual care, intervening in support of team and patient goals. Use culturally informed and evidence-based literature for shared decision-making around health behaviors and assist with navigating the healthcare system. Work in a closely organized, interdisciplinary team on treatment plans, patient advocacy, and clinic processes. Conduct individual and group training for staff in areas of expertise and to community organizations as requested by supervisor. Develop research-related funding proposals. Partner with other Providers to triage referrals. Provide coverage and backup for other Providers. May assign patients to team clinicians. Perform other duties as assigned. Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), American Psychological Association (APA) and YVFWC requirements. Represent the program at meetings as requested by Behavioral Health or clinic leadership. Participate in the development of new programming and projects related to Behavioral Health Qualifications Clinical Psychologist Requirements: Education: Doctor of Philosophy (Ph.D.) or Doctor of Psychology (Psy.D.) in Clinical Psychology. Experience Preferred: One year's clinical experience working within a multidisciplinary team in primary care or other medical settings, providing diagnostic and psychological assessments for primary care-based positions. One year's clinical experience working with children, adolescents, and families in specialty behavioral health settings. Licenses/Registration: Licensed Psychologist within the state of practice. Basic Life Support (BLS) certification within 45 days of hire. Master's Level Therapist Requirements Education: Master's Degree in Social Work, Psychology, Counseling, or related field. Experience Required: Two years of postgraduate/master's experience in the direct treatment of persons with mental illness or emotional disturbance; such experience must have been gained under the supervision of a mental health professional. Washington State designation as a Mental Health Professional (MHP) may be substituted for this experience requirement. Licenses/Certificates/Registration: Basic Life Support (BLS) certification within 45 days of hire. One of the following licenses is required for this position (must apply for within one week of hire if the license is not current): Licensed Independent Clinical Social Worker (LICSW) Licensed Mental Health Counselor (LMHC) Licensed Marriage and Family Therapist (LMFT) Additional Requirements Bilingual (English/Spanish) preferred but not required Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at ...@yvfwc.org to learn more about this opportunity! Visit our website at ************* to learn more about our organization.
    $102.5k-123k yearly 2d ago
  • Case Manager - PACT

    Comprehensive Healthcare 4.4company rating

    Yakima, WA jobs

    Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Case Manager? Case Managers work within various teams at Comprehensive to provide support and coordination of care to our outpatient clients. Recognizing the complex needs beyond mental health and substance use treatment, Case Managers work with clients to build skills necessary for independent living, self-advocacy, treatment engagement, and social participation. Case Managers support clients and ensure they are connected with the necessary community resources that will enable them to fully engage with and be successful in treatment. To be successful in this role, Case Managers will need excellent communication and relationship-building skills, knowledge of community resources, and comfort with making home visits and traveling locally throughout the workday. This particular position is part of our PACT team in Yakima. PACT (Program for Assertive Community Treatment) is a service delivery model with the primary goal of recovery through community treatment. Its target population is those with challenging and persistent mental health issues. The PACT model is characterized by a team approach, shared caseload, time-unlimited services, flexible service delivery, and 24/7 crisis availability. PACT is a community based treatment team, with a majority of services provided out in the community. PACT provides intensive level of care services. This team is very fast paced and on the go. The ideal candidate must have efficient time management, organizational and prioritization skills The schedule for this Case Manager role is Tuesday-Friday 8am-7pm, plus required participation in the on-call rotation. Case Manager duties may include: collaborating with each client to create an individualized treatment plan assisting clients with obtaining benefits and community services serving as protective payee for assigned clients and assisting with budgeting and tracking spending visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development coordinating with other service providers and treatment teams to expedite services and advocate on the client's behalf monitoring clients' progress, symptoms, and medication response facilitating educational, behavioral health, or skill-building groups completing all documentation in a respectful, client-centered manner Qualifications: Bachelor's degree in social work, psychology, or related field Must be eligible for registration as Agency Affiliated Counselor Must have valid driver's license, vehicle liability insurance, and three years of safe driving experience In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Tuition reimbursement program to support employees pursuing additional education Employer-funded student loan repayment assistance Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
    $47k-61k yearly est. 21d ago
  • CASE MANAGER - New Journeys

    Comprehensive Healthcare 4.4company rating

    Yakima, WA jobs

    Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Case Manager? In this position, Case Managers provide supportive counseling and care coordination to clients on our New Journeys team, a youth-focused program whose goal is to minimize the trauma, disruption, and potential disability that can result from psychosis and schizophrenia-related symptoms. The New Journeys program works to identify as early as possible individuals who are experiencing psychosis, stabilize their symptoms, strengthen their family & social supports, and help develop the skills and knowledge to manage their condition for the long term. This program serves young people age 15-25 who live in Yakima County and have experienced their first episode of psychosis within the previous year. Case Managers on the New Journeys team support clients with connecting to community resources, building skills for self-advocacy and social participation, and keeping engaged with treatment. In this role, strong communication skills and the ability to build trust quickly are essential. This position will work Monday-Friday, 8am-5pm and rotating on-call. Case Manager duties may include: collaborating with each client to create an individualized treatment plan assisting clients with obtaining benefits and community services serving as protective payee for assigned clients and assisting with budgeting and tracking spending visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development coordinating with other service providers and treatment teams to expedite services and advocate on the client's behalf monitoring clients' progress, symptoms, and medication response facilitating educational, behavioral health, or skill-building groups completing all documentation in a respectful, client-centered manner Qualifications: Bachelor's degree in Behavioral Science or related field Must be eligible for registration as Agency Affiliated Counselor Must have valid driver's license and vehicle liability insurance In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Financial incentives to further employee education Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
    $47k-61k yearly est. 21d ago
  • Case Manager SUDP - temporary

    Comprehensive Healthcare 4.4company rating

    Yakima, WA jobs

    Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Case Manager SUDP? Case Manager SUDPs work within various teams at Comprehensive to provide support and coordination of care to our outpatient clients. Recognizing the complex needs beyond mental health and substance use treatment, Case Manager SUDPs work with clients to build skills necessary for independent living, self-advocacy, treatment engagement, and social participation. Case Manager SUDPs support clients and ensure they are connected with the necessary community resources that will enable them to fully engage with and be successful in treatment. This position emphasizes harm reduction and attaining progress toward each individual's recovery goals. To be successful in this role, Case Manager SUDPs need excellent communication and relationship-building skills, knowledge of community resources, and familiarity with evidence-based recovery principles and practices. This is a temporary position with an anticipated work period of 12 weeks. This duration is not guaranteed and may be reduced or extended. The weekly work schedule is Monday-Friday 8am-5pm, forty hours. Case Manager SUDP duties may include: completing substance use assessments collaborating with each client to create an individualized treatment plan assisting clients with obtaining benefits and community services visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development coordinating with other service providers and treatment teams to expedite services and advocate on the client's behalf monitoring clients' progress, symptoms, and medication response facilitating educational, behavioral health, or skill-building groups completing all documentation in a respectful, client-centered manner Qualifications: Bachelor's degree in psychology, social work, or related field Substance Use Disorder Professional or Trainee certification in Washington Must be eligible for Agency Affiliated Counselor registration Must have valid driver's license, vehicle liability insurance, and three years of safe driving experience What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Clinical supervision toward licensure (if applicable) Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Tuition reimbursement program to support employees pursuing additional education Employer-funded student loan repayment assistance Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department gladly offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
    $47k-61k yearly est. 21d ago
  • CASE MANAGER - Community Support Rehab

    Comprehensive Healthcare 4.4company rating

    Yakima, WA jobs

    Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Case Manager? Case Managers work within various teams at Comprehensive to provide support and coordination of care to our outpatient clients. Recognizing the complex needs beyond mental health and substance use treatment, Case Managers work with clients to build skills necessary for independent living, self-advocacy, treatment engagement, and social participation. Case Managers support clients and ensure they are connected with the necessary community resources that will enable them to fully engage with and be successful in treatment. To be successful in this role, Case Managers will need excellent communication and relationship-building skills, knowledge of community resources, and comfort with making home visits and traveling locally throughout the workday. This position is part of our Adult Outpatient team in Yakima, which serves clients aged 18 and older who are experiencing a variety of mental health issues. The schedule will be Monday-Friday 8am-5pm. Case Manager duties may include: collaborating with each client to create an individualized treatment plan assisting clients with obtaining benefits and community services serving as protective payee for assigned clients and assisting with budgeting and tracking spending visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development coordinating with other service providers and treatment teams to expedite services and advocate on the client's behalf monitoring clients' progress, symptoms, and medication response facilitating educational, behavioral health, or skill-building groups completing all documentation in a respectful, client-centered manner Qualifications: Bachelor's degree in behavioral science, or related field Must be eligible for registration as Agency Affiliated Counselor Must have valid driver's license and vehicle liability insurance In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Financial incentives to further employee education Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
    $47k-61k yearly est. 21d ago
  • Case Manager - Care Management

    Legacy Health 4.6company rating

    Vancouver, WA jobs

    You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. Legacy Salmon Creek Medical Center is Southwest Washington's most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more. Responsibilities Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge/Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills Health literate oral and written communication skills for effective interaction with all members of the patient's health care team Knowledge of transitional planning to and from all venues Ability to determine and access appropriate community resources Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Current applicable state RN licensure. Case management certification preferred. BLS for Healthcare Providers from the American Heart Association required for all employees who perform this job in the state of Oregon. Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $54.4-81.2 hourly Auto-Apply 17d ago
  • Case Manager - Care Management

    Legacy Health 4.6company rating

    Vancouver, WA jobs

    You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. Responsibilities Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge/Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills Health literate oral and written communication skills for effective interaction with all members of the patient's health care team Knowledge of transitional planning to and from all venues Ability to determine and access appropriate community resources Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Current applicable state RN licensure. Case management certification preferred. BLS for Healthcare Providers from the American Heart Association required for all employees who perform this job in the state of Oregon. Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $54.4-81.2 hourly Auto-Apply 3d ago
  • Case Manager

    Comprehensive Healthcare 4.4company rating

    Walla Walla, WA jobs

    Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Case Manager? Case Managers work within various teams at Comprehensive to provide support and coordination of care to our outpatient clients. Recognizing the complex needs beyond mental health and substance use treatment, Case Managers work with clients to build skills necessary for independent living, self-advocacy, treatment engagement, and social participation. Case Managers support clients and ensure they are connected with the necessary community resources that will enable them to fully engage with and be successful in treatment. To be successful in this role, Case Managers will need excellent communication and relationship-building skills, knowledge of community resources, and comfort with making home visits and traveling locally throughout the workday. Case Manager duties may include: collaborating with each client to create an individualized treatment plan assisting clients with obtaining benefits and community services serving as protective payee for assigned clients and assisting with budgeting and tracking spending visiting a client in their home or apartment to deliver medications, check on safety issues, or assist with life skill development coordinating with other service providers and treatment teams to expedite services and advocate on the client's behalf monitoring clients' progress, symptoms, and medication response facilitating educational, behavioral health, or skill-building groups completing all documentation in a respectful, client-centered manner Qualifications: Bachelor's degree in social work, psychology, or related field Must be eligible for registration as Agency Affiliated Counselor Must have valid driver's license and vehicle liability insurance In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Financial incentives to further employee education Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
    $46k-60k yearly est. 21d ago
  • Case Manager

    The Recovery Village 3.6company rating

    Ridgefield, WA jobs

    Job Description We are seeking a dedicated and experienced Case Manager to join our TEAM! ) Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness. TThe Case Manager is responsible for providing comprehensive case management services with a primary focus on discharge planning and individualized aftercare coordination, in compliance with applicable State, Federal, and accreditation standards. This role conducts discharge needs assessments, develops and coordinates individualized aftercare plans, and works directly with patients to schedule follow-up appointments for ongoing care, including referral to ARS outpatient services for continued treatment when appropriate. The Case Manager collaborates closely with the multidisciplinary treatment team to ensure aftercare plans align with clinical recommendations and patient needs and works directly with business development, referents, and payors to coordinate continued care services. This position supports patients remaining engaged in treatment by assisting with employment- and legal-related needs, crisis situations, and other barriers to successful treatment participation and discharge. The Case Manager works in close partnership with Financial Case Managers to address financial considerations that may impact discharge planning and continuity of care and may provide coverage for financial counseling functions as needed to support patient flow and operational continuity. Core Job Duties: Conducting comprehensive discharge and aftercare assessments; developing and coordinating appropriate referral and aftercare plans; and ensuring alignment with individualized treatment plans. Follows treatment plans, contributes timely treatment plan updates, and completes accurate discharge summaries to support continuity of care. This role requires a strong commitment to patient-centered care, compassion, accountability, and ethical practice, as well as collaboration, flexibility, adaptability to change, openness to supervisory feedback, and a continuous focus on quality, compliance, and improvement Requirements Bachelors' Degree in health-related field preferred. Minimum high school diploma. Two years' clinical experience in the medical and/or behavioral healthcare field. Benefits Benefits begin on the 1st day of the month following date of hire. Pay: Starting salary $23/hr, based on experience. Paid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday pay Retirement: 401K + match Insurance: Health, Vision, Dental, Life & Telemedicine MDLive. Matching HSA - up to $1500 a year contribution from the company to your HSA . Employee Referral Bonus you can earn up to $4,000 Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP Program Enjoy discounted meal benefits as part of your comprehensive employee package The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO We are proud to be a drug-free workplace. #indcorporatehiring #recoveryhotjobs
    $23 hourly 17d ago
  • Financial Case Manager

    The Recovery Village 3.6company rating

    Ridgefield, WA jobs

    Job Description We're looking for a passionate Full-Time Financial Case Manager to join our team! ) Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness. The Financial Case Manager's primary responsibility is to provide financial counseling to patients and families, including insurance benefit education, responding to financial inquiries, and collecting and processing co-pays and deductibles in accordance with ARS policies and procedures. In addition, the role supports Case Management functions by ensuring compliance with State and Federal guidelines, participating in discharge planning, completing discharge needs assessments, coordinating aftercare services and appointments, and collaborating with the treatment team, payors, and facility leadership to support continuity of care. Works effectively with the facility leadership team to ensure success of the facility by completing the following: Core Job Duties: Serve as the primary financial counselor for patients, providing education on insurance benefits, financial responsibility, billing policies, and payment options. Verify and validate patient insurance benefits and financial responsibility by first reviewing the UR Daily Census column to assess the daily status of insurance coverage, followed by checks in approved payer portals (e.g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and insurance deductibles within 72 hours of admission for inpatient and outpatient clients, in accordance with the “Collection of Patient Responsibility” policy. Ensure completion and signature of all required financial and admission-related documentation within 72 hours of admission, including but not limited to billing acknowledgments, payment plans, advance repayment agreements, coordination of benefits, authorized claims representative forms, and the initial Case Management Discharge Plan (CMDP). Facilitate payment arrangements and advance repayment agreements when co-pays or deductibles are not immediately collectible and notify leadership as needed. Collaborate with the Admissions/RCM team to resolve collection barriers and secure (at minimum) agreed-upon payments at the time of admission. Maintain accurate, timely documentation of all financial transactions, co-pay and deductible activity, and payment arrangements within the electronic medical record. Work closely with Facility Leadership (Site CEO) and Aftercare Manager to ensure consistent financial processes and patient support. Maintain open communication with the multidisciplinary treatment team regarding financial considerations that may impact treatment engagement or discharge planning. Requirements Bachelors' Degree in health-related field, Finance/Accounting or Medical Management office experience preferred. Minimum high school diploma. Minimum one- or two-years' experience, preferred experience in the medical, behavioral healthcare or financial field. Familiar with community resources and proficient in providing, discussing, and resolving financial issues and policies. Benefits Benefits begin on the 1st day of the month following date of hire. Pay: Starting salary $23/hr, based on experience. Paid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday pay Retirement: 401K + match Insurance: Health, Vision, Dental, Life & Telemedicine MDLive. Matching HSA - up to $1500 a year contribution from the company to your HSA . Employee Referral Bonus you can earn up to $4,000 Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP Program Enjoy discounted meal benefits as part of your comprehensive employee package The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO We are proud to be a drug-free workplace. #recoveryhotjobs
    $23 hourly 17d ago
  • Case Manager/Discharge Planning, PRN (MSW or BSW)

    Mary Washington Healthcare 4.8company rating

    Washington jobs

    Start the day excited to make a difference…end the day knowing you did. Come join our team. The Case Manager, Discharge (BSW) will organize and expedite a treatment plan of care for medically complex and difficult social issues related to hospital progression of care. The incumbent will identify discharge needs and develop a discharge plan, promote communication and collaborative coordination amongst care providers, and provide information and education on community resources. Additionally, the position will coordinate care of patients with clinical partners, provide intervention in cases of child/elder abuse/neglect and guardianship issues, and serve as a resource for treatment decisions surrounding end of life and Medical Power of Attorney. Essential Functions and Responsibilities: Coordinates care of patients with clinical partners; helps patients advance towards realistic and desirable outcomes. Assesses long term and/or future patient care needs by identifying probable changes in level of independence or functional quality. Communicates activity status updates regarding treatment plan with clinical partners. Provides information and education on community resources to patient and their families. Develops, coordinates, and communicates discharge plans with the patient, family members and care team for medically complex and difficult social issues related to hospital progression. Documents assessment and overall discharge plan in medical record. Collaborates with leadership to appropriately address concerns related to delays in discharge, barriers to discharge and trends noted. Provides intervention in cases of child/elder abuse/neglect and guardianship cases. Serves as a resource person related to treatment decisions surrounding end of life and Medical Power of Attorney. Facilitates meetings and comprehensive care planning with interdisciplinary team. Delegates work to support team members. Utilizes post-acute care facilities for safe and effective discharge planning. Collaborates with contracted partners associated with financial needs to facilitate post-acute facility placement. Conducts psychosocial assessment as needed for development of appropriate discharge plan for medically complex and difficult social issues. Performs other duties as assigned. Qualifications: Bachelor's degree in Social Work required. A minimum of one year experience in social work required. Experience with computer technology, specifically experience with Windows based programs, e-mail, and Microsoft Word required. Experience in a healthcare field preferred. Case Management Certification strongly desired. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Required Physical Requirements: Constant (67-100% of workday) use of arms and hands; frequent (34-66% of workday) standing, walking, and sitting; occasional (0-33% of workday) bending, stooping, and squatting; ability to lift 35 lbs.; ability to push and pull up to 20 lbs.; auditory and visual skills to include color determination. Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Capacity to cope with difficult situations. Ability to tolerate irregular hours including evenings, nights, and weekends. Environmental Requirements and Exposure Hazards: Potential risk of exposure to radiation and toxic chemicals. Potential for exposure to bloodborne pathogens; must be able to wear appropriate personal protective equipment. “It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.”
    $27k-55k yearly est. Auto-Apply 23d ago
  • Part-time ReEntry Case Manager

    Collaborative Solutions for Communities 3.8company rating

    Washington jobs

    This program addresses on an individual basis, the developmental, relational, and maternal needs of young mothers who are housed by the D.C. Department of Corrections (DOC) and are seeking to reconnect and be reunified with their children. The program facilitates a smooth transition from incarceration back into society; back into the lives of their family, and back into their roles as mother and caregiver. 40 young mothers who are incarcerated at Department of Correction s facilities in DC will be served. Second Chance, a partner on the project, will assist in identifying participants for the program and address the growing need for supportive counseling for incarcerated women at the Correctional Treatment Facility. The intervention with the children is intended to break the cycle of incarceration and antisocial behavior in children as they develop. PRINCIPLE ACCOUNTABILITIES: Home visits - Conducts home visits as determined by family s level of risk and safety issues. Monitors level of family functioning and stability to ensure housing, clothing and food needs are adequate. Builds and maintains trust and rapport with families. Builds on strengths of the family to assist them in meeting their needs and responding appropriate to crises and stress. Assists the family in modifying behaviors and/or conditions. Case Management Identifies and articulates critical issues confronting the family. Reviews intake summary/case plan in collaboration with direct supervisor and in peer case review to determine appropriate courses of action(s). Maintains documentation of interactions among family members during home visits. Assists family in applying for resources. Coordinates Family Group Conferences (FGC) as needed. Refers family for family meetings as appropriate. Resource and Referral Investigate resources in the community to meet needs of clients. Maintains a current and up-to-date listing of all community-based programs, schools, civic associations, churches, and businesses to assist clients in obtaining food, clothing, housing, employment, furniture etc. Maintains working relationships with outside agencies to promote the work of CH/S FSC, to be aware of community issues that may affect clients, and to advocate for client services. Education Bachelor s degree in social work, psychology, sociology, counseling, or related service/science or health care related disciplines and one (1 year) of experience providing case management services. Experience A minimum of two (2) years experience with re-entry programs or provisions of social services. Knowledge of community resources. Excellent oral, written and interpersonal skills.
    $34k-46k yearly est. 31d ago
  • Community Justice Case Manager - Belltown

    Evergreen Treatment Services 3.6company rating

    Case manager job at Evergreen Treatment Services

    Requirements Qualifications: Education and/or Relevant and Lived Experience (if applicable): High school diploma or equivalent required. Further education/training is desirable. The ability to respectfully engage and develop a working alliance with the people we are serving is essential. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders required. Street outreach experience a plus. Skills necessary to provide advocacy and support for participants within the criminal justice system including court appearances and written communication. Ability to advocate and effectively communicate and problem solve under pressure in high stress situations. Knowledge and Skills: Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff. Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds. Strong interpersonal skills and verbal/ written communication skills. Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently. Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving. Flexible team player, with excellent attention to detail. Ability to maintain confidentiality and use discretion when handling highly sensitive information. Ability to set boundaries, resolve conflict and de-escalate issues. Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps. Equipment Used: Computer, photocopier, fax machine, phone, and possible use of the program vehicle. Possible use of a program vehicle, for which a valid Driver's License and acceptable driving would be required. Inclusivity and Reasonable Accommodation: Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment, and candidates with prior criminal convictions will be invited to provide additional context as needed. ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process Salary Description $73,500-$75,500
    $73.5k-75.5k yearly 7d ago
  • Case Manager

    Peninsula Behavioral Health 3.6company rating

    Port Angeles, WA jobs

    Department: Community Support Services Schedule: M-F 8-5 Pay Range: $24 to 27 per hour (DOE/DOQ) Hours: Full-time, 40 hours per week Benefits: * Medical, Dental & Vision Insurance * Vacation, Sick Leave, Float Days & Paid Holidays * 403(b) Retirement Plan * Life Insurance * Long Term Disability * Wellness Program * Employee Assistant Program * LifeFlight Membership * Education Allowance JOB PURPOSE: Provides a range of case management services on site and in the community to assist adults in attaining the goals established in their Individual Treatment Plans. Assures that services are congruent with age, strengths, supports and cultural framework of the individual being served. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Plans, implements, and coordinates services required to meet the health and human service needs of clients. * Develops strengths based, recovery oriented and person-centered Individual Service Plans to address individual needs and guide the focus of treatment. * Provides ongoing assessment of a client's cognitive, emotional, physical, social, and vocational strengths and needs. * Provides intensive case management services to promote recovery and reintegration. * Assists clients with funding and meeting basic needs of food, shelter, clothing, and transportation. * Assists clients with setting and reaching education and vocational goals. * Assists in the development of natural support systems and educates support systems regarding consumer needs and preferences. * Advocates for clients with community agencies. * Teaches skills such as problem solving, goal setting, money management, symptom management, communication, social skills, and how to access community resources. * Communicate with hospital personnel to facilitate discharge of clients and return to community. * Provides supportive counseling and psychoeducational services in individual, family, and group formats. * Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other applicable laws pertaining to confidentiality of client and staff information. * Maintains physical security of confidential materials and assigned Agency property. SECONDARY DUTIES AND RESPONSIBILITIES: * Performs relevant clinical and administrative tasks according to agency policies. * Demonstrates proficiency in utilization of the Center's electronic medical record system. * Participate in team meetings and program development. * Provides information and education to community members. * Maintains high standards of professional conduct in interaction with clients, staff, and other community members. * Obtains and implements special population consultations as required. * Maintains professional competence through a program of professional development and in-service training. * Demonstrates flexibility in adapting to changing work demands. * Performs other duties as assigned or requested. PERFORMANCE EXPECTATIONS: * Meets attendance and punctuality standards necessary for effective client care. * Maintains accurate, timely chart information in compliance with State, funding source, and agency quality assurance guidelines. * Meets agency productivity expectations of 55% consistently. * Coordinates and prioritizes work assignments so that tasks are completed on time. REQUIRED EDUCATION, LICENSE(S), CERTIFICATION, AND EXPERIENCE: Education: Bachelor's Degree in Behavioral Science Licensure: Agency Affiliated Counselor Registration (assistance provided) Experience: Two years' experience in providing case management or clinical treatment services Other: Must possess and maintain a valid driver's license and a satisfactory and insurable driving record to be able to drive company vehicles Additional requirements: * Must be able to pass a pre-employment drug test and background check * Must be able to provide vaccination records for MMR, Hep B, Tdap and recent flu shot PREFERRED ADDITIONAL CREDENTIALS / EXPERIENCE: Experience: Experience working with individuals affected by behavioral health challenges KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of the classification of mental disorders contained in the current DSM. * Understanding of the impact of health-related problems on psychiatric illness. * Ability to educate clients about signs, symptoms, and recovery from mental illness. * Understanding of current knowledge on recovery. * Knowledge of social service delivery systems, particularly as related to individuals with serious, persistent mental illness. * Ability to coordinate care with multiple service providers. * Ability to multitask and effectively manage a caseload of individuals with diverse needs. * Understanding of current knowledge on recovery. * Ability to work independently. * Ability to communicate effectively both orally and in writing. * Ability to communicate effectively with our mostly English-speaking client population. * Capability to use sound judgment in problem solving and clinical intervention. * Practice respectful communication with clients to enhance rapport and positive outcomes. * Ability to plan and prioritize work and meet the Center's performance, quality assurance, and productivity standards. * Ability to communicate effectively with our mostly English-speaking client population. NATURE AND SCOPE: Physical Demands: * Moderate physical effort occasionally lifting up to ten pounds. * Must be able to operate a motor vehicle. * Must be able to tolerate sitting in a vehicle, office or community setting for the required number of hours in a workday. Cognitive Skills: * Advanced verbal and written communication skills. * Must be able to enter data into a computerized electronic medical record. Working Environment: * May be exposed to infections and contagious diseases. * Occasionally exposed to patients exhibiting assaultive behaviors * Able to visit with clients in office and community settings. Working Demands: * Frequent pressure due to schedule demands * Contact with patients under a wide variety of circumstances. * Subject to varying and unpredictable situations * Handles emergency or crisis situations. Principal Challenges: * Working collaboratively with interdisciplinary staff * Working collaboratively with clients, family members, and other community members. * Ensuring compliance with agency and funding standard for documentation and delivery of services. * Works with a wide variety of clients with serious, persistent mental illness. * Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.
    $24-27 hourly 3d ago
  • Peer Specialist / Case Manager - PACT

    DESC 4.3company rating

    Seattle, WA jobs

    Job Type: Full-time Shift: Office Day (8AM - 4PM), with One evening shift 12PM-8PM. Days off: Sunday, Monday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. PACT Peer Specialist/Case Manager: A member of the Program of Assertive Community Treatment (PACT) team, the Peer Specialist has experience as a recipient of mental health services for severe and persistent mental illness and is willing to use and share their personal, lived, and practical experience, knowledge, and first-hand insight to benefit the team and its participants. The Peer Specialist provides expertise about the recovery process, advocacy, symptom management, and the persistence required by participants to have a satisfying life. The PACT Team provides services in participants' home/community at least 75% of the time. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates many traditional treatment borders and barriers. PACT team members interact with enrolled clients in a variety of settings: private homes, supportive housing, day centers, emergency shelters, jails, hospitals, and in the community. Due to the extended hours the PACT team operates, some staff, including the Peer Specialist, will work at least one weekend day in their weekly schedule and rotate holiday shifts. Team members also participate in on-call rotations to provide 24-hour crisis coverage one staff and one supervisor will be on-call at any given time to ensure back-up coverage and safety while doing crisis work. A condition of employment for each individual hired into a Peer position is to have an active Washington State Certified Peer Support Specialist license. MAJOR DUTIES AND RESPONSIBILITIES: Provide peer counseling and support, drawing on common experiences as a peer, to validate participants' experiences and to provide guidance and encouragement to actively participate in their own recovery. Serve as a mentor to participants to promote hope and empowerment. Act as an interpreter to help non-mental health participant team members better understand and empathize with each participant's unique and subjective experience and perceptions. Provide expertise and consultation from a mental health participant perspective to the team concerning participants' experiences on symptoms of mental illness, the effects and side-effects of medications, participants' responses to and opinions of treatment, and participants' experiences of recovery. Help participants identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team. Attend PACT Stakeholders meetings to represent DESC's PACT team. Organize and implement “PACT Outings” previously scheduled day trips to local attractions (Washington State Ferry, Woodland Park Zoo, Parks, etc.) Increase awareness of and support participant participation in participant self-help programs and participant advocacy organizations that promote recovery & link participants to recovery-oriented services. Support with case management activities including: benefits enrollments and re-certifications, appointments, payee services, psychiatric rehabilitation, and other case management tasks. Other tasks as assigned. Psychiatric Treatment and Co-Occurring Substance Use Services: Assist in the provision of ongoing assessment of participants' mental illness symptoms and participants' response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in participants' mental status or behavior which put participants at risk (e.g., suicidality). Assist in the provision of direct clinical services to participants on an individual, group, and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting participants to cope with internal and external stresses. Assist in the provision of individual and group treatment in a stage- based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has participant-determined goals. Be comfortable with Harm Reduction approaches. Structuring Time and Employment: Perform mentoring, problem solving, encouragement and support on and off the job site. Provide work-related supportive services, such as assistance securing necessary clothing and grooming supplies, wake-up calls, transportation. Activities of Daily Living Services: Provide ongoing assessment, problem solving, side-by-side services, skill teaching, support (prompts, assignments, encouragement), and environmental adaptations to assist participants with activities of daily living. Assist participants to find and maintain a safe and affordable place to live, apartment hunting, finding a roommate, landlord/property manager negotiations to support housing tenure, cleaning, furnishing and decorating, and procuring necessities (telephone, furniture, utility hook-up). Assist and support participants to organize and perform household activities, including house cleaning and laundry. Assist and support participants with personal hygiene and grooming tasks. Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation. Ensure that participants have adequate financial support (help to gain employment and apply for entitlements). Teach money-management skills (budgeting and paying bills) and assist participants in accessing financial services (e.g., professional financial counseling, emergency loan services). Help participants to access reliable transportation (obtain a driver's license and car and car insurance, arrange for cabs, use public transportation, find rides). Assist and support participants to have and effectively use a personal primary care physician, dentist, and other medical specialists as required. Social and Interpersonal Relationships and Leisure Time: Provide side-by-side support, coaching and encouragement to help participants socialize (going with a participant to community activities, including activities offered by participant-run peer support organizations). Assist participants to plan and carry out leisure time activities on evenings, weekends, and holidays. Organize and lead individual and group social and recreational activities to help participants structure their time, increase social experiences, and provide opportunities to practice social skills. Support: Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance and supervision to help participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (SSI, SSDI, veterans' benefits); housing subsidies (HUD Section 8); money- management services (e.g., payee services); and transportation. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: Participate in daily team meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) credential through the Washington State Department of Health or ability to gain certification within 60 days of hire. Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. Participation in regular on-call rotation (paid) to provide 24-hour crisis coverage (both on the phone & in person) for mental health issues for PACT clients. Reliable internet access at home for after-hours crisis coverage shifts. Good oral and written communication skills including the ability to communicate and work effectively with participants and staff from various backgrounds. Ability to complete clinical documentation in a timely manner, in accordance with agency guidelines. Ability to prioritize multiple responsibilities, work independently and exercise professional judgment. Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participants' rights and personal preferences in treatment is essential. Clear understanding and respect for the importance of maintaining participant confidentiality in compliance with HIPAA. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance abuse disorders. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Bi-lingual in Spanish/English. Bi-lingual in Vietnamese/English. Basic understanding of psychiatric medications. Experience creatively engaging individuals in treatment. Experience navigating Social Security and DSHS benefits applications. Experience with the PACT modality. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $37.78 - $41.72 per hour
    $37.8-41.7 hourly 6d ago
  • Outreach Case Manager - STAR Center

    DESC 4.3company rating

    Seattle, WA jobs

    Days Off: Thursday, Friday Shift: Day (10:00am - 6:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The STAR Center is 24-hour 7 days a week shelter with a multi-disciplinary team that provides assertive engagement, intensive services and temporary shelter to people experiencing homelessness. The Outreach Case Manager provides outreach, engagement, and ongoing services to clients outside of the STAR Center. This position supports the case management team and the Neighborhood Coordinator in assisting individuals with obtaining temporary shelter through assertive engagement with those experiencing homelessness in the immediate vicinity of the shelter. This position also supports clients within the shelter as needed. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies to ensure successful transition of ongoing care for shelter guests. MAJOR DUTIES AND RESPONSIBILITIES: Outreach & Engagement Participate as a member of a multi-disciplinary team of a neighborhood coordinator, case managers, service coordinators, clinical staff, and peer support to provide a variety of services focused on accessing emergency services and stabilizing clients inside and outside the center. Be a welcoming presence and actively patrol both the interior and exterior of the STAR Center, assertively and positively engaging clients and individuals congregating outside the building to build relationships, discouraging loitering, and providing resources (as appropriate). Provide outreach and assertive engagement services to individuals experiencing homelessness or crisis in the immediate vicinity of the STAR Center. Assist in training clinic staff on de-escalation skills and leading crisis response drills. Intervene in crises and emergencies (medical, behavioral health, interpersonal) inside and in the immediate vicinity outside the building. Participate in both verbal and hands-on de-escalation in emergent situations and initiate action as required, including communicating with emergency response systems and facilitating a higher level of care. Help ensure cleanliness of lobby area and other common spaces within the building. Become certified in enhanced behavioral de-escalation training and maintain annual re-certification. Develop and maintain strong collaborative relationships with DESC staff and other service and resource organizations to ensure full continuity of care for clients. Participate in educating staff and guests regarding community resources for homeless clients with mental illness/co-occurring disorders. Provide survival resources, hygiene products, and harm reduction supplies to meet basic needs and build rapport, as appropriate. Maintain a clean and healthy environment inside and in the immediate vicinity outside the building. Support clients with achieving and maintaining healthy living conditions in the shelter. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their shelter rooms with tools and skills to maintain their rooms, coordinating with other shelter staff, participating in cleaning out clients' rooms, and documenting barriers to maintaining healthy living conditions. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Current Washington Department of Health minimum credential as an Agency Affiliated Counselor or ability to obtain the credential upon hire. Relevant bachelor's degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties *Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record. Experience working with people experiencing homelessness, mentally illness, or substance using disorder. Interest or experience in working with participants who are difficult to engage and refer to traditional programs. Firm commitment to being part of innovative work in harm reduction and low barrier shelter provision. Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team. Ability to work flexible hours as required by program and staffing needs. Ability to handle sensitive information with a high degree of professionalism. Ability to communicate and work effectively with staff from various backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health. Knowledge of de-escalation skills, crisis intervention & stabilization. Bi-cultural background/experience. Bi-lingual English/Spanish. Strong knowledge of relevant community resources and methods for accessing them. Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $37.78 - $41.72 per hour
    $37.8-41.7 hourly 28d ago
  • Peer Specialist / Case Manager - PACT

    DESC 4.3company rating

    Seattle, WA jobs

    Job Type: Full-time Shift: Office Day (8AM - 4PM), with One evening shift 12PM-8PM. Days off: Sunday, Monday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. PACT Peer Specialist/Case Manager: A member of the Program of Assertive Community Treatment (PACT) team, the Peer Specialist has experience as a recipient of mental health services for severe and persistent mental illness and is willing to use and share their personal, lived, and practical experience, knowledge, and first-hand insight to benefit the team and its participants. The Peer Specialist provides expertise about the recovery process, advocacy, symptom management, and the persistence required by participants to have a satisfying life. The PACT Team provides services in participants' home/community at least 75% of the time. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates many traditional treatment borders and barriers. PACT team members interact with enrolled clients in a variety of settings: private homes, supportive housing, day centers, emergency shelters, jails, hospitals, and in the community. Due to the extended hours the PACT team operates, some staff, including the Peer Specialist, will work at least one weekend day in their weekly schedule and rotate holiday shifts. Team members also participate in on-call rotations to provide 24-hour crisis coverage one staff and one supervisor will be on-call at any given time to ensure back-up coverage and safety while doing crisis work. A condition of employment for each individual hired into a Peer position is to have an active Washington State Certified Peer Support Specialist license. MAJOR DUTIES AND RESPONSIBILITIES: * Provide peer counseling and support, drawing on common experiences as a peer, to validate participants' experiences and to provide guidance and encouragement to actively participate in their own recovery. * Serve as a mentor to participants to promote hope and empowerment. * Act as an interpreter to help non-mental health participant team members better understand and empathize with each participant's unique and subjective experience and perceptions. * Provide expertise and consultation from a mental health participant perspective to the team concerning participants' experiences on symptoms of mental illness, the effects and side-effects of medications, participants' responses to and opinions of treatment, and participants' experiences of recovery. * Help participants identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. * Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team. * Attend PACT Stakeholders meetings to represent DESC's PACT team. * Organize and implement "PACT Outings" previously scheduled day trips to local attractions (Washington State Ferry, Woodland Park Zoo, Parks, etc.) * Increase awareness of and support participant participation in participant self-help programs and participant advocacy organizations that promote recovery & link participants to recovery-oriented services. * Support with case management activities including: benefits enrollments and re-certifications, appointments, payee services, psychiatric rehabilitation, and other case management tasks. * Other tasks as assigned. Psychiatric Treatment and Co-Occurring Substance Use Services: * Assist in the provision of ongoing assessment of participants' mental illness symptoms and participants' response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in participants' mental status or behavior which put participants at risk (e.g., suicidality). * Assist in the provision of direct clinical services to participants on an individual, group, and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting participants to cope with internal and external stresses. * Assist in the provision of individual and group treatment in a stage- based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has participant-determined goals. Be comfortable with Harm Reduction approaches. Structuring Time and Employment: * Perform mentoring, problem solving, encouragement and support on and off the job site. * Provide work-related supportive services, such as assistance securing necessary clothing and grooming supplies, wake-up calls, transportation. Activities of Daily Living Services: * Provide ongoing assessment, problem solving, side-by-side services, skill teaching, support (prompts, assignments, encouragement), and environmental adaptations to assist participants with activities of daily living. * Assist participants to find and maintain a safe and affordable place to live, apartment hunting, finding a roommate, landlord/property manager negotiations to support housing tenure, cleaning, furnishing and decorating, and procuring necessities (telephone, furniture, utility hook-up). * Assist and support participants to organize and perform household activities, including house cleaning and laundry. * Assist and support participants with personal hygiene and grooming tasks. * Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation. * Ensure that participants have adequate financial support (help to gain employment and apply for entitlements). * Teach money-management skills (budgeting and paying bills) and assist participants in accessing financial services (e.g., professional financial counseling, emergency loan services). * Help participants to access reliable transportation (obtain a driver's license and car and car insurance, arrange for cabs, use public transportation, find rides). * Assist and support participants to have and effectively use a personal primary care physician, dentist, and other medical specialists as required. Social and Interpersonal Relationships and Leisure Time: * Provide side-by-side support, coaching and encouragement to help participants socialize (going with a participant to community activities, including activities offered by participant-run peer support organizations). * Assist participants to plan and carry out leisure time activities on evenings, weekends, and holidays. * Organize and lead individual and group social and recreational activities to help participants structure their time, increase social experiences, and provide opportunities to practice social skills. Support: * Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance and supervision to help participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (SSI, SSDI, veterans' benefits); housing subsidies (HUD Section 8); money- management services (e.g., payee services); and transportation. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: * Participate in daily team meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. * Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. * Comply with applicable program research and evaluation procedures. * Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: * Current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) credential through the Washington State Department of Health or ability to gain certification within 60 days of hire. * Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services. * Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. * Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. * Participation in regular on-call rotation (paid) to provide 24-hour crisis coverage (both on the phone & in person) for mental health issues for PACT clients. * Reliable internet access at home for after-hours crisis coverage shifts. * Good oral and written communication skills including the ability to communicate and work effectively with participants and staff from various backgrounds. * Ability to complete clinical documentation in a timely manner, in accordance with agency guidelines. * Ability to prioritize multiple responsibilities, work independently and exercise professional judgment. * Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participants' rights and personal preferences in treatment is essential. * Clear understanding and respect for the importance of maintaining participant confidentiality in compliance with HIPAA. * Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. * Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance abuse disorders. * Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: * Bi-lingual in Spanish/English. * Bi-lingual in Vietnamese/English. * Basic understanding of psychiatric medications. * Experience creatively engaging individuals in treatment. * Experience navigating Social Security and DSHS benefits applications. * Experience with the PACT modality. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
    $47k-56k yearly est. 5d ago
  • Case Manager Triplex

    Willapa Behavioral Health 3.5company rating

    Long Beach, WA jobs

    JOB SUMMARY: The Mental Health Triplex Case Manager (MHTCM) provides case management services to residents and their families at the Triplex, where the MHTCM also lives full time with an exceptionally low rent as a benefit of the role. The MHTCM develops and implements resident activities that foster a sense of community, and coordinates outreach and support services in a culturally competent manner, consistent with best practices in mental health treatment. The MHTCM assists tenants in learning how to maintain their homes and implementing home care feedback given by the Triplex Superintendent. The MHTCM assists residents in staying in compliance with Triplex rules to include attending service appointments and avoiding the use of all substances to include alcohol and marijuana. The MHTCM may also act as a case manager for non-Triplex clients of Willapa Behavioral Health where needed. GENERAL RESPONSIBILITIES: Follow Willapa Behavioral Health & Wellness Service Excellence Standards / Code of Ethics and Policies and Procedures Adhere to rules of confidentiality. Respect and accommodate a diverse population. Maintain appropriate boundaries with clients and staff. Work on-site as necessary or remotely using telehealth technology as determined by management. Requirements ESSENTIAL FUNCTIONS: Develop and coordinate on site activities for tri-plex residents to participate in to develop social skills and a sense of community. Coordinate direct services that support and enhance the client's recovery plan and prepare written progress reports that reflect treatment goals. Provide best practice treatment modalities that are within Agency, State and County guidelines. Assist clients in developing a recovery plan, within 30 days of intake, which includes identifying goals, objectives, strengths, and modes of treatment. Update recovery plan every 180 days. Participate in clinical, planning, and staff meetings as required. Participate in liaison activities, outreach support and services to the community to aid in accessing services with other community agencies. Provide families with assistance in accessing community resources to meet basic needs for food, clothing, medical care, and other basic life necessities. Attends professional conferences and workshops as appropriate to responsibilities of position and program needs. Assist Triplex tenants during non-traditional hours when they need or request help. JOB REQUIREMENTS: MINIMUM QUALIFICATIONS: Able to live on site at the Triplex and pay a reduced rent on a monthly basis Be accessible to triage issues on an ongoing basis. Able to obtain Agency Affiliated Registration within 90 days/clinical registration. Experience in mental health or related field. Demonstrate ability to work effectively in the mental health system and competence in working with a diverse population. Excellent verbal and written communication skills, computer proficiency to document in the electronic medical record, and utilize telehealth and Microsoft office suite. Undergo and pass criminal background check upon initial employment and any subsequent checks required by the agency. Excellent customer service with a client focus. Able to sit, stand and move for long hours at a time and lift up to 25 pounds. A valid driver's license, reliable vehicle and fit to drive and retains qualifications to drive based on criteria set by WBH's insurance vendor. Able to drive in daylight, darkness, and typical Northwest weather conditions. Flexible to fill-in shifts if needed. Meet the current Washington health care vaccination requirements for health care workers PREFERRED QUALIFICATIONS: BA degree in social work, counseling, or a related field Two years' experience in mental health or related field. RECURRING JOB TRAVEL REQUIRED: __x__ Yes ____ No If yes, driving record must pass WBHW insurance company's underwriting guidelines. Salary Description 18.00
    $35k-45k yearly est. 16d ago
  • Case Manager / Admissions Nurse (Licensed Nurse) - Martha & Mary

    Martha & Mary Health Services 3.7company rating

    Poulsbo, WA jobs

    Case Manager / Admissions Nurse (RN or LPN) Location: Martha & Mary Status: Exempt | Full-Time Pay Range: $85,000 - $95,000 annually depending on applicable experience About Martha & Mary At Martha & Mary, we are called to bridge generations and enrich lives. Our team is committed to providing compassionate, coordinated, and high-quality care to those we serve. If you are a skilled nurse with a passion for care coordination, advocacy, and collaboration, we invite you to join our mission-driven organization. Position Summary The Case Manager / Admissions Nurse oversees, manages, and coordinates the care experience for residents and patients from admission through discharge. Serving as the primary point of contact for care coordination, this role ensures seamless communication across interdisciplinary teams, external providers, residents, and families. The Case Manager plays a critical role in utilization management, discharge planning, quality outcomes, and patient advocacy while also providing leadership and oversight to licensed nursing staff and NACs. This position functions as an exempt role and requires flexibility to meet the needs of residents and patients. Key Responsibilities Care Coordination & Clinical Oversight Coordinate and integrate case management and social service functions into individualized plans of care and discharge planning. Conduct medical record reviews, utilization reviews, and quality assessments from admission through discharge. Oversee direct provision of care and ensure evidence-based practices are delivered. Conduct Care Conferences, Warm Handovers, interdisciplinary rounds, and family conferences. Assist with admission assessments, orders, and paperwork per DNS direction. Coordinate admissions, discharges, transfers, and bed management with nursing leadership and admissions teams. Communicate with primary care providers, hospital partners, and external specialists throughout the resident stay. Initiate and present NOMNOC (denial) letters as appropriate. Collaboration & Communication Work closely with internal partners including Nursing Leadership, Social Work, Rehab Services, MDS, HIM, A/R, Therapists, and Operations. Collaborate with external stakeholders such as family members, hospitals, discharge planners, HMOs, physicians, home health agencies, and other providers. Serve as a resident and patient advocate, ensuring informed decision-making and family education. Utilization, Compliance & Quality Monitor RUG utilization, PDPM outcomes, and appropriate service use. Conduct reviews related to falls, wounds, medication errors, readmissions, pharmacy discrepancies, and other quality indicators. Ensure appropriate testing, timely results, and adherence to regulatory and payer requirements. Participate in weekly Case Management meetings and continuous quality improvement initiatives. Leadership & Supervision Provide day-to-day leadership, guidance, and supervision to Licensed Nurses and NACs. Participate in hiring, performance management, coaching, and employee development in alignment with organizational values. Troubleshoot care concerns, complaints, and conflicts, escalating to DNS or Operations leadership as needed. Additional Duties Perform medication destruction and disposal oversight. Assist nursing staff with care activities as needed. Perform all regular RN or LPN duties per licensure and job description. General Expectations Support and uphold Martha & Mary's mission, vision, and values. Maintain confidentiality and professionalism at all times. Demonstrate reliability, flexibility, and strong teamwork. Manage multiple priorities in a fast-paced, changing environment. Approach challenges with initiative, diplomacy, and a sense of humor. Exhibit a genuine interest in caring for the elderly and long-term care residents. Required Qualifications Education Associate Degree required Bachelor's Degree preferred Licensure Current RN or LPN license in the State of Washington (required) Experience Sub-acute care or Skilled Nursing experience preferred Knowledge, Skills & Abilities Strong knowledge of Medicare, HMO contracts, MDS, PDPM utilization, and evidence-based practices Exceptional communication and customer service skills Highly organized with strong documentation abilities Ability to collaborate effectively with interdisciplinary teams Proficiency with MS Office Suite and healthcare systems including Answers on Demand, ADP, DocSTAR, FaxCORE, and mobile technology Ability to safely use medical devices and equipment Why Join Martha & Mary? Mission-driven, values-based culture Collaborative interdisciplinary team environment Opportunity to make a meaningful impact on resident and family experiences Competitive compensation and comprehensive benefits Benefits: Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary. Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law 40% discount on child care services while working Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options for full time employees. Career advancement opportunities across multiple sites and departments 403(b) Retirement Savings Plan is available immediately upon hire 6 Paid Holidays Employee Assistance and Counseling for life's challenges outside of the workplace Cell phone, Health Club and Auto service discounts And much more Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. Martha & Mary is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $85k-95k yearly Auto-Apply 4d ago

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