EvergreenHealth jobs in Kirkland, WA

Genie Healthcare is looking for a Radiology/Imaging to work in CT Tech for a 13 weeks travel assignment located in Monroe, WA for the Shift (Rotating-Please verify shift details with recruiter, 19:00:00-07:00:00, 12.00-3). Pay and benefits packages are estimated based on client bill rate at time the job was posted. These rates are subject to change. Exact pay and benefits vary based on several things, including, but not limited to, guaranteed hours, client changes in bill rate, experience, etc. Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with company matching (50% up to 6% of what you contribute)

Food Management and Dietary Services The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Nutrition Representative JOB OVERVIEW: The primary focus of this position is to maintain high levels of guest satisfaction concerning patient food service through a strong sense of urgency towards patient food delivery. The duties of the Nutrition Representative position include all aspects of tray preparation from collections of meal requests, set up of tray, to delivery of the tray to the patient. ROLE: See for Clinical Support Partner for generic . AREA OF ASSIGNMENT: Food Management and Nutrition Services (FMNS) Department RESPONSIBLE TO: Patient Services Manager PREREQUISITES: * Must have current Washington State Food Handler's permit. * High school diploma or GED certification preferred. * Able to communicate effectively in English, both verbally and in writing. * Able to work on weekends and holidays. * Able to meet the professional appearance standards of the organization. * Customer service experience preferred. * Nutrition Representative or Diet Aide experienced preferred. * Basic computer and keystroke abilities. QUALIFICATIONS: * Demonstrates good interpersonal skills in a diverse population. * Demonstrates ability to work independently. * Able to communicate and work effectively with the physical and emotional developments of all age groups. * Demonstrates experience in providing excellent customer service. * Demonstrates basic knowledge of working a computer (for on-line training, etc.). * Demonstrates knowledge of selected modified hospital diets preferred. * Demonstrates experience in processing information via telephone and computer including data entry. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: * Must be able to push, pull, and lift loads of 50 pounds or more (i.e. able to wheel a cart, with loads weighing up to 250 pounds; CO2 canisters weighing 50 lbs; sanitation buckets weighing 20 lbs.). * Transports various kinds of food service supplies and types of equipment within the area of assignment. * Requires bending, lifting and the ability to work continuously on your feet. Able to move quickly through the department and/or facility in and around patients and other staff. * Requires working with various cleaning/disinfectant solutions and chemicals. * Requires corrected vision and hearing to normal range. * Requires the ability to handle multiple demands simultaneously. * Requires frequent changes and interruptions to respond to all requests. * Requires independent problem-solving skills, compiling information and explanation of department procedures and services. * Requires sitting at a desk for 1-1/2 hour-time periods. PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: * Ability to use specialty equipment effectively for making product. * Assist in day-to-day operations of the FMNS department, which may include relief coverage. * Set up, break down, clean and sanitize all assigned work areas. * Demonstrate courteous and cooperative behavior towards patients, visitors, co-workers and staff. * Portions food accurately and has knowledge of content and complimentary garnish according to department standards. * Maintains a safe and sanitary work environment according to department standards. * Contributes to the department's image of professional food service and adds to the department's ability to provide quality food service by participating in marketing promotions. * Cooperate and actively participate in flexing hours in the times of low census. * Maintains responsibility for time management and best utilization of resources. * Uses proper storage techniques according to department standards. * Maintains temperature records in assigned work area. * Completes jobs as assigned. * Communicates customer feedback to the appropriate persons for follow-up and/or action. * Acts as a liaison between assigned FMNS and Patient Care units. * Assists patients to make menu decisions that reflect a healthy well-balanced diet within the parameters of the patient's dietary prescription. * Arranges correct menus in order for meal preparation. * Checks trays during meal preparation for accuracy of food portions and appearance. * Communicates information regarding special diets to production areas as needed. Responsible for overseeing the maintenance of accurate records. * Processes computer information to maintain accurate diet orders and menus. * Maintains responsibility for written communications regarding diets. * Delivers food to guests throughout the hospital. * Provides floor stock to Patient Care units. * Actively participates in the training of new team members as well as on-going department in-servicing and education. * Performs other related job duties as required. Job Qualifications: PREREQUISITES: * Must have current Washington State Food Handler's permit. * High school diploma or GED certification preferred. * Able to communicate effectively in English, both verbally and in writing. * Able to work on weekends and holidays. * Able to meet the professional appearance standards of the organization. * Customer service experience preferred. * Nutrition Representative or Diet Aide experienced preferred. * Basic computer and keystroke abilities. QUALIFICATIONS: * Demonstrates good interpersonal skills in a diverse population. * Demonstrates ability to work independently. * Able to communicate and work effectively with the physical and emotional developments of all age groups. * Demonstrates experience in providing excellent customer service. * Demonstrates basic knowledge of working a computer (for on-line training, etc.). * Demonstrates knowledge of selected modified hospital diets preferred. * Demonstrates experience in processing information via telephone and computer including data entry.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Stroke and Cardiac Program Coordinator JOB OVERVIEW: The Stroke and Cardiac Program Coordinator is responsible for monitoring and coordinating the stroke and cardiac cath programs throughout the patient's care, from the Emergency Department through hospitalization, discharge, and follow-up planning. The program coordinator works to ensure optimal care for stroke and cardiac patients by providing clinical programs support, administrative oversight, interdepartmental coordination, public education, and performance improvement initiatives. This role involves developing and updating protocols, procedures, forms, and guidelines in alignment with national standards and accrediting bodies. The SCPC also participates in community outreach, staff education, and certification preparation for programs such as Thrombectomy Capable Stroke Center accreditation. DEPARTMENT: Quality WORK HOURS: Typically, Monday - Friday; Hours may vary to meet department and patient needs. REPORTS TO: Director of Quality & Patient Safety PREREQUISITES: * Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.) required. Master's degree preferred. * Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with M.B.B.S are not licensed in the State of Washington. * Advanced Cardiac Life Support (ACLS) certification, preferred. * NIH Stroke Scale (NIHSS) certification, required. * Minimum of three (3) years of experience in Emergency, Critical Care, or Cardiology/Neurology specialty areas. Experience in stroke and/or cardiac program coordination preferred. * Familiarity with Get With The Guidelines (GWTG) Stroke and Cardiac Registry data requirements. QUALIFICATIONS: * Able to be self-directed with flexible hours. * Demonstrates capability to conform to Valley Values and the Mission of Valley Medical Center. * Membership in a relevant professional organization (e.g., AHA, ASA, AACN, AANN.) desired. * Demonstrates effective communication skills in a diverse population. * Organized, diplomatic, assertive, and proactive in problem-solving.. * Proficient computer skills; knowledge of data registries and ICD coding preferred. Demonstrates teaching skill that can be utilized in teaching & communication with the public. * Demonstrates teaching abilities for both clinical staff and the community. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to travel occasionally. Requires commitment to community education and prevention programs related to stroke and cardiac health. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Coordinates hospital-wide stroke and cardiac care programs in alignment with Joint Commission and American Heart Association guidelines. * Collaborates with Stroke Medical Director and Medical Director of Cath Lab to ensure quality standards and certification readiness. * Leads or co-chairs the Stroke and Cardiac quality committees. * Prepares reports, agendas, and follow-ups for stroke and cardiac program meetings. * Maintains up-to-date knowledge of stroke and cardiac clinical guidelines and updates internal protocols accordingly. * Participates in regional and state-wide stroke and cardiac advisory councils. * Engages in data-sharing, research opportunities, and benchmarking with peer institutions. * Oversees data collection for stroke and cardiac registries (e.g., GWTG-Stroke, COAP and NCDR) * Ensures timely and accurate data abstraction and submission. * Utilizes registry data to generate reports for internal quality improvement and external benchmarking. * Partners with billing and coding departments to ensure documentation supports clinical accuracy and reimbursement. * Develops and manages quality improvement initiatives based on key performance indicators (door-to-needle, door-to-balloon times, etc.). * Conducts chart reviews and root cause analyses for identified outliers or adverse events. * Collaborates with departments to close performance gaps and implement evidence-based practices. * Supports readiness for surveys and accreditation visits through continuous documentation and process audits. * Educates clinical staff on stroke and cardiac care protocols, order sets, and pathway utilization. * Participates in onboarding and ongoing education for ED, CCU, and telemetry unit staff. * Assists in coordinating mock drills, stroke alerts, and code STEMI simulations to enhance staff preparedness. * Performs rounds, ensuring guideline-adherent care and continuity across transitions. * Provides timely feedback and follow-up to staff regarding protocol adherence and documentation. * Acts as a liaison between departments (ED, ICU, Neuro, Cardiology, Rehab, etc.) to support coordinated care delivery. * Organizes and participates in community awareness events for stroke prevention and heart health. * Develops and distributes patient education materials, newsletters, and public health information. * Represents the hospital in community collaborations for disease prevention and health promotion. * Participating member of the following committees: Stroke Program Committee (Chair or Co-Chair), Interventional Cardiac QI Committee, Code Blue Committee, Emergency Cardiac QI Committee and Stroke Radiology Conference. 30. Perform other duties as assigned to meet program needs. Created: 10/25 Grade: NC-12 FLSA: E CC: 8714 Job Qualifications: PREREQUISITES: * Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.) required. Master's degree preferred. * Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with M.B.B.S are not licensed in the State of Washington. * Advanced Cardiac Life Support (ACLS) certification, preferred. * NIH Stroke Scale (NIHSS) certification, required. * Minimum of three (3) years of experience in Emergency, Critical Care, or Cardiology/Neurology specialty areas. Experience in stroke and/or cardiac program coordination preferred. * Familiarity with Get With The Guidelines (GWTG) Stroke and Cardiac Registry data requirements. QUALIFICATIONS: * Able to be self-directed with flexible hours. * Demonstrates capability to conform to Valley Values and the Mission of Valley Medical Center. * Membership in a relevant professional organization (e.g., AHA, ASA, AACN, AANN.) desired. * Demonstrates effective communication skills in a diverse population. * Organized, diplomatic, assertive, and proactive in problem-solving.. * Proficient computer skills; knowledge of data registries and ICD coding preferred. Demonstrates teaching skill that can be utilized in teaching & communication with the public. * Demonstrates teaching abilities for both clinical staff and the community.

Security Department The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Security Officer ROLE: See for Service Partner for generic job duties. AREA OF ASSIGNMENT: Hospital Campus, Clinics and/or Leased Buildings HOURS OF WORK: As Posted RESPONSIBLE TO: Security Officer Lead and Security Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: In addition to the generic Service Partner : * On an occasional basis must be able to provide safe patient handling as defined in VMC's Safe Patient Handling guidelines and policies to safely and appropriately transfer or patients (or objects) of varying abilities, weights and amounts of staff assistance. Patient care will be given under the direction of the patient care staff. Must be able to push patients in wheelchairs from the hospital entrances to the patient care location. Requires the ability to participate in team lifting. Must be able to operate patient lifting equipment and patient handling devices accurately and safely under the direction of the patient care staff. * Must be able to lift from the floor to overhead levels and carry items at waist level weight up to 70 pounds. * Must be able to stand or sit for extended periods. * Requires the ability to stoop, bend, reach, crouch, and squat. * Requires full body range of motion including ability to reach from floor to overhead levels, manual and finger dexterity and eye-hand coordination. * Must be able to enter data into the computer. * Must be able to walk from one end of the campus to the other, climb stairwells, traverse rooftops and uneven terrain on exterior of building, restrain and physically apprehend individuals as required and be able to conduct normal security business during and immediately following exertion. * Vision and hearing must be within normal range, including good depth perception and ability to distinguish colors. * Must be flexible and able to work a variety of hours as needed. * Must be willing to work in multiple hospital settings, possibly indoors and out, which may require exposure to some communicable disease and a variety of weather conditions. * During inclement weather all staff are expected to report to work to assist with patient and staff transportation to and from the hospital and to spread de-icer on campus roads and walkways. * Will cover other assigned duties within the department; provide coverage for ED Station, drive the shuttle bus or any vehicle assigned to perform Security / Disaster Duties, and ride the bicycle or walk the parking structure. * Requires the ability to perform several tasks simultaneously and to organize and analyze situations and schedules. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Service Partner B. Unique Job Functions: * Provides reasonable security and safety for visitors, patients, employees and physicians at Valley Medical Center. * Oversees enforcement of administrative policies, prevents crimes against property, and performs initial investigation as needed. * Locks and unlocks as necessary for opening and closing of the building, depending upon appropriate shift. * Patrols exterior and interior of building per assigned shift. * Monitor CCTV system and operate various electronic monitoring equipment. * Is aware of the lobby conditions and environment of care, communicates with environmental services and facilities for assistance if unable to resolve unacceptable appearance. * Monitors the ED lobby to maintain a safe and comfortable environment for patients, staff and visitors. * Able to maintain vehicles - gas, oil, fluid levels, and clean vehicle when requested. * Provide escorts when needed. * Able to open and operate the Command Center until relieved. * Enforcement of parking violations in parking lots and parking garage. * Provide fire education to all staff on all shifts. * Provide traffic control when requested. * Able to perform security duties in and around construction projects. * Assist patients by providing directions, answering questions and acting as liaison with other departments. * Answers incoming calls and provides assistance to ED patients and visitors. * Issues badges to staff and visitors. * Communicates issues to management if unable to provide resolution and service recovery. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Utilize all manuals, contacts and information available within the Security office as a resource for quality and accurate information. * Responsible for daily, weekly, monthly and annual documentation and reports. * Maintains confidentiality of all accessible patient information and views information only on a need to know basis * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department manager. * Performs all job functions in a manner consistent with Valley's Service Culture Guidelines. * Other duties as assigned to facilitate patient safety, timely patient throughput and excellent customer service. Reviewed: 2/2009, 2/2010, 1/2013, Revised 8/15/18 Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills.

This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Administrative Resource JOB OVERVIEW: The Clinical Administrative Supervisor is a professional nurse who serves as a member of Patient Care Services Administration and who has the accountability and responsibility for the delivery of quality patient care on a house-wide basis. Responsible for supervising and assisting with quality, professional, customer-focused patient care. Allocates staffing resources to meet patient acuity requirements. Supports Synergy model of care delivery. DEPARTMENT: Patient Care Services WORK HOURS: Variable REPORTS TO: Director, Nursing Resources, or designee PREREQUISITES: * Licensed to practice as professional Registered Nurse in the State of Washington. * Bachelor of Science in Nursing preferred; Masters preferred. * Three (3) years clinical experience required. (2) years ER or Critical Care experience preferred. * Two (2) years clinical/administrative leadership experience preferred. * Certification in area (s) of specialty preferred. * Strong computer, and handheld technology skills including but not limited to EPIC, IOS, and Microsoft Office Suite. * BLS, ACLS and PALS certification. (PALS certification can be acquired within six months of employment hire date). * NIH-SS certification required within 6 months of employment hire date. QUALIFICATIONS: * Ability to multi-task in a fast-paced work environment. * Proven behavioral traits consistent with the values of the organization. * Ability to grasp budgeting concepts and ability to work within a budget plan. * Analytical and problem-solving skills. * Willingness to embrace and seize the opportunities provided by change. * Positive references from internal and/or external customers and supervisors. * Capable of comprehending, executing, and acting within scope of practice. * Able to communicate effectively in oral and written form in the English Language. * Neat and well-groomed appearance. * Demonstrates effective interpersonal skills in a diverse population. * Demonstrate professionalism in all interactions and situations. * Ability to communicate and work effectively within the physical and emotional developments of all age groups. * Proven ability to set priorities, produce accurate work, and deliver quality patient care. * Demonstrated ability to work in a collaborative manner. * Ability to function in a setting with a wide variety of duties and multiple tasks. * Exhibits leadership traits. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Requires full range of body motion, including handling and lifting patients. Manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Requires ability to lift and carry items weighing up to 40 pounds in emergency situations. Requires corrected vision and hearing to normal range. Requires ability to communicate effectively in oral and written fashion. Requires working under changing conditions or working variable hours. Requires exposure to communicable diseases or body fluids and other conditions common to the clinical environment. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner B. Essential Responsibilities and Competencies: * Serves as a Clinical and Operational Resource to the all areas of the hospital including but not limited to: Administration, Med Staff, Leadership, Staffing Office, Direct and Indirect Patient Care staff. * Demonstrates current working knowledge of staffing guidelines for Inpatient Nursing Units. Recommends and facilitates adjustments in PCS staffing resources based upon patient care requirements throughout work shift. * Patient placement/throughput from the ED and Procedural areas to inpatient areas, including direct admits from clinics or other Healthcare facilities. Works closely with UW Transfer Center to expedite interfacility patient transfers. * Assist in PCS/department QA/QC/QI activities. * Emergency off hours OR, IC administrative support. * Off hours emergency EH RN support for employee vaccines, titers, body fluid and contagion exposures. * Off hours liaison with Administration regarding patient and staff administrative concerns. * Remain current on nursing and operational policy and procedures. * Initial IC leader in emergencies (internal and external), maintain direct contact with AOD. * Morgue management, including the optimization of available space, collaboration with eye and tissue banks, KCME, mortuaries and families. * Maintain good communication with staff, leadership, risk management to ensure consistent practices. * Problem-solving with physicians, patients and families and staff as necessary. * Works to promote a collaborative environment. * High-level clinician with the ability to support, provide and direct patient care. Serves as a mentor to staff in area(s) of clinical practice. * Clinical responsibilities include but not limited to: CODE BLUE, RRT, CODE GREY, CODE STROKE, CODE SEPSIS, CODE MTP, RSI, Emergent Conscious Sedation; ability to discern level of nursing clinical care needed; Assist with direct patient care in patient surge or staffing crisis. * Focus on "throughput" to keep the House, CCU and ER "open". * Assists with compliance to Regulatory (JCAHO/DSHS/DOH/Federal) Standards. * Required membership of CODE, SCSC and Workplace Violence Committees. * Attends all required meetings * Performs other duties as required Revised: 12/24 Grade: SEIURNCAR FLSA: NE CC: 8731 Job Qualifications: PREREQUISITES: * Licensed to practice as professional Registered Nurse in the State of Washington. * Bachelor of Science in Nursing preferred; Masters preferred. * Three (3) years clinical experience required. (2) years ER or Critical Care experience preferred. * Two (2) years clinical/administrative leadership experience preferred. * Certification in area (s) of specialty preferred. * Strong computer, and handheld technology skills including but not limited to EPIC, IOS, and Microsoft Office Suite. * BLS, ACLS and PALS certification. (PALS certification can be acquired within six months of employment hire date). * NIH-SS certification required within 6 months of employment hire date. QUALIFICATIONS: * Ability to multi-task in a fast-paced work environment. * Proven behavioral traits consistent with the values of the organization. * Ability to grasp budgeting concepts and ability to work within a budget plan. * Analytical and problem-solving skills. * Willingness to embrace and seize the opportunities provided by change. * Positive references from internal and/or external customers and supervisors. * Capable of comprehending, executing, and acting within scope of practice. * Able to communicate effectively in oral and written form in the English Language. * Neat and well-groomed appearance. * Demonstrates effective interpersonal skills in a diverse population. * Demonstrate professionalism in all interactions and situations. * Ability to communicate and work effectively within the physical and emotional developments of all age groups. * Proven ability to set priorities, produce accurate work, and deliver quality patient care. * Demonstrated ability to work in a collaborative manner. * Ability to function in a setting with a wide variety of duties and multiple tasks. * Exhibits leadership traits.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Provider Compensation Administration Analyst JOB OVERVIEW: The Provider Compensation Administration Analyst is responsible for administering, analyzing, and maintaining the organization's provider compensation program. This includes incentive calculations, pay plan modeling, compliance monitoring, compensation reporting, and system-based data management to ensure accurate, timely, and compliant pay administration. The role serves as a liaison between Finance, Human Resources, Payroll, and departmental leadership to support strategic compensation initiatives and ensure pay practices are consistent with organizational goals and regulatory requirements. DEPARTMENT: Human Resources WORK HOURS: Typically, Monday - Friday; hours may vary to meet department needs. REPORTS TO: Director, Physician Services and Financial Analysis PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for the development and analysis of provider compensation plans. * Functions as a strategic partner with executive leadership teams, leading compensation design and implementing new programs and best practices. * Calculate physician incentives according to plan terms, coordinate review, approval, and payment. * Administer provider productivity reporting and benchmark employed and contract-retained providers against market standards. * Monitor and ensure compliance with all compensation plans and contracts. * Provide overviews of compensation plans for new hires and respond to compensation-related inquiries. * Model annual market review updates, ensuring pay aligns with fair market value. * Prepare and distribute provider compensation reports with supporting detail. * Research variances and explain pay and performance outcomes to stakeholders. * Manage the compensation administration shared email inbox, logging each incoming item into a timeline to document and coordinate future system changes. * Maintain compensation-related data integrity in physician compensation systems, including tracking of monthly provider clinical FTE reflective of all changes and leaves of absence. * Generate standard and ad-hoc compensation reports and dashboards. * Audit payroll data to ensure accuracy and compliance. * Collaborate with IT, Finance, HRIS and other teams as necessary to improve data workflows, processes, and compensation system functionality. * Calculate annual budgets for incentives and related expenses. * Ensure compensation practices are consistent with legal, regulatory, and policy requirements. * Develop and maintain documentation for compensation processes and system use. * Provides input on and implements policies, procedures and processes on a system-wide basis. * Identify and implement opportunities to improve compensation administration efficiency. * Other duties as assigned. Created: 10/25 Grade: NC-11 FLSA: E CC: 8650 Job Qualifications: PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Care Assistant/MA - Phlebotomy JOB OVERVIEW: A Patient Care Assistant performs routine nursing services under the supervision of a professional nurse or Clinical Administrative Resource (CAR). DEPARTMENT: Varies WORK HOURS: Variable REPORTS TO: Nurse Manager/Asst. Nurse Manager PREREQUISITES: * Current licensure to practice in the State of Washington as a Certified Nursing Assistant required. * AHA BLS for healthcare providers required. * One (1) year patient care experience, preferred. * MA - Phlebotomy certification, required (or must obtain within 90 days of hire). QUALIFICATIONS: * Capable of comprehending, executing, and acting within scope of practice. * Demonstrates strong verbal and written communication skills. * Demonstrates effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and emotional developments of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Generic for Clinical Support Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner. * Essential Responsibilities and Competencies: * Demonstrates applied knowledge in: * Generic and department-specific structure/process standards. * Patient care resources and references. 2. Reports the following to the Registered Nurse (RN) / Licensed Practical Nurse (LPN) or Clinical Administrative Resource (CAR): * Significant signs and symptoms as directed by the RN / LPN or CAR. * Observations in changes in patient condition (such as, but not limited to, level of consciousness or mobility, breathing pattern, skin color, pain, difficulty swallowing, new wound drainage, decreased output, etc.). * Equipment that is alarming or malfunctioning. * Concerns related to patient or family behavior or emotional status or problems with patient compliance to 3. Recognizes and responds appropriately to: * Cardiac/pulmonary arrest. * Psychiatric emergencies. * Postpartum hemorrhage (specific to Birth Center) * Newborn emergencies (specific to Birth Center) 4. Demonstrates safe use of patient care equipment. 5. Demonstrates understanding of the developmental/behavioral characteristics of ages served. * Neonate * Child * Adolescent * Adult * Geriatric (older adult) MA - Phlebotomy - Additional duties: 1. Performs phlebotomy as requested according to correct procedure. 2. Maintains biannual certification. 3. Performs chem strip procedure according to procedure. Date Created: 06/98 Revised: 06/98, 10/04, 01/07, 05/09, 10/10, 01/13, 11/22, 03/23, 07/24 Grade: PCA2 FLSA: NE Cost Center: Varies Job Qualifications: PREREQUISITES: * Current licensure to practice in the State of Washington as a Certified Nursing Assistant required. * AHA BLS for healthcare providers required. * One (1) year patient care experience, preferred. * MA - Phlebotomy certification, required (or must obtain within 90 days of hire). QUALIFICATIONS: * Capable of comprehending, executing, and acting within scope of practice. * Demonstrates strong verbal and written communication skills. * Demonstrates effective interpersonal skills in a diverse population. * Ability to communicate and work effectively with the physical and emotional developments of all age groups.

Case Management The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Case Manager JOB OVERVIEW: The Medical Social Worker or Crisis Counselor assesses, coordinates, facilitates, and negotiates services and resources to support coordination and continuity of care in the most appropriate care setting and cost-effective manner for specified populations. This includes collaboration with patients, families, physicians, nurses and other members of the health care team to address patients' medical, disposition, and psychosocial needs through effective coordination of services commensurate with available financial resources and the patient's right to self-determination across the continuum. AREA OF ASSIGNMENT: Case Management HOURS OF WORK: Varies RESPONSIBLE TO: Manager, Case Management PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner. B. Essential Responsibilities and Competencies: * Assess, Plan and Facilitate discharge and transitions of care including the following: * Review past and present medical records to determine history, admitting diagnosis or procedure, and plan of care compared to previous history and care needs; * Gather pertinent information about the patient's psychosocial, functional and financial situation to identify needs; * Meet with patients/caregivers to evaluate clinical, psychosocial, functional and financial status; * Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc.) as needed to complete assessment; * Establish a discharge plan based upon individual patient needs, patient/care-giver preferences, and existing or proposed treatment options in order to support and promote desired clinical, service and financial outcomes in a timely manner; * Provide relevant education and information regarding resources to patient/caregiver to facilitate informed decision making and active participation in the plan for transfer/discharge; * Determine realistic goals with patient/caregiver regarding available options, empowering them to make choices in their best interest; * Identify benefits and coordinate resources based on patient's needs and preferences; * Work with insurance companies and/or public health benefit programs (DSHS, Medicare, Medicaid, County, State) to optimize benefits to patient. * Initiate timely family conferences or multidisciplinary case conferences with the treatment team for complex transition discharges. * Independently complete assessment and plan interventions sensitive to the patient's cultural, social, physical, mental and economic status and developmental state. Demonstrate sensitivity to the patient's/caregiver's beliefs and values and incorporate that understanding into the discharge plan; * Manage and prioritize work based on clinical needs, length of stay, required complexity of interventions and acuity of care. * Document all assessments, plans, and interventions in the medical record with clarity and conciseness unique to each specific patient or family interaction and in accordance with professional, legal, regulatory and departmental standards. * Perform self-referral screens Monday through Friday, and as appropriate on weekends, per Discharge Planning Review Process, to identify potentially high risk patients who may have an adverse health consequence without a case management order or a discharge plan. * Communicate effectively with other members of a diverse care team using appropriate interpersonal skills, group facilitation and conflict management skills as appropriate. * Maintain current knowledge of case management, utilization management, and discharge planning resources. * Work collaboratively with the Utilization Management team and Patient Financial counselors * Refer quality, infection control and risk management issues to appropriate individual or department. * Perform other duties as assigned, including orientation and training of new staff members. * Serve as committee member or liaison to community partners per request of management. Specific to Inpatient Medical Social Work: * Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. * Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. * Demonstrate knowledge of community resources and how to effectively access, develop care plans, and manage transitional care needs to support patient's transition of care, including: * Crisis intervention * Homelessness * Drug and Alcohol, Medication Assisted Treatment * Home and community services * Skilled nursing facilities and home health agencies * Adult Family Home referrals and placement * Home and Community Services referrals and collaboration * Shelters * Opioid treatment networks * Day health services * LTACH and Acute Rehab services * Manage criteria-based social service needs including the following when indicated: * Complex financial needs * DAC's screening * CPS, APS and domestic violence * Acute mental health needs * Teen mothers * Homeless or resource poor status * Bereavement (e.g. fetal demise, terminal care, end of life) if indicated * Trauma and other special care * ITA (Involuntary Treatment Act) patients * Guardianship/conservatorship * Corrections patients as appropriate * Advance Directives/Mental Health Directives * Participate in disposition huddles as scheduled. * Document updated notes daily or as appropriate containing only new and/or continued relevant content. * Deliver federally mandated communications meeting timeliness mandates including 2nd Important Message from Medicare, MOON notifications and/or HINN notifications when required. Specific to ED Medical Social Work: * Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. * Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). * Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Communicate directly with the patient/family in order to understand and incorporate priorities and acute needs of the patient; educate and prepare the patient/family to make informed decisions. * Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. * Provide timely communication to ED staff regarding new or updated information involving the coordination of care. * Data collection as directed by management for process improvement opportunities in the ED setting. * Support work requirements related to Emergency Department Information Exchange (EDIE) initiative. Specific to Crisis Counselor: * Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: * Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. * Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. * Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. * Provide support and referrals to families and friends of patients in medical trauma. * Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. * Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. * Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy. Job Qualifications: PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.

Psychiatry & Counseling Center The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Psychotherapist JOB OVERVIEW: Provide psychotherapy services for adult patents with a variety of mental health conditions. Services are conducted both in person and via telehealth visits. AREA OF ASSIGNMENT: Psychiatry & Counseling Clinic HOURS OF WORK: Days, some evening hours. RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner B. Essential Responsibilities and Competencies * Makes independent decisions about the course of therapy best suited to the needs of the patients whom they see. This includes making a diagnosis, developing a treatment plan, and utilizing a variety of therapeutic techniques or modalities to help patient resolve their presenting problems. * Meets productivity expectations of 90% direct patient care. * Maintains awareness of the patient's Fiscal relationship with the clinic. * Documents in EPIC including chart notes, telephone encounters, in basket messages, and other relevant information. * Closes patient encounters within 24 hours of seeing the patient. * Makes internal referrals to prescribing clinicians as appropriate for patients. * Completes assignments such as chart closures, patient letters and/or requests for information in a timely manner. * Maintains DOH required CEUs for licensure. * Works collaboratively with physician providing medication management for individual caseload. * Keeps Medical Director and Clinic Manager informed of potential or actual problems in a timely manner. * Participates in Roundtable discussions groups with other therapists and prescribing clinicians a minimum of two times a month. * Stays up to date on new clinic or revised Clinic Policies as they are posted. * Works effectively with non-clinical staff (PSRs, Clinic Supervisor, Intake Specialists). * Continuously reviews EPIC schedule to ensure patients have appointment slots available Communicates desired changes, concerns and/or needs to Clinic Manager, Intake Specialists, and/or Clinic Supervisor as appropriate. * Possesses knowledge about HIPPA, patient confidentially and mandatory reporting. * Completes training modules as assigned and/or required. * Other Duties as assigned. Revised: 12/16, 8/24 Grade: NC-09 FLSA: E CC: 7383 Job Qualifications: PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Account Representative JOB OVERVIEW: This position is responsible for performing a variety of complex duties in support of reimbursement from the patient liability and insurance carriers for both hospital and professional claim adjudication. As a Patient Account Representative, you will be a guiding force behind efficient patient billing and account management. Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity. This position requires substantial knowledge and execution of third-party payer policies. Experience in patient liability management, collections, and communication proficiency is also required. DEPARTMENT: Patient Financial Services WORK HOURS: 8:00 am to 5:00 pm, Monday - Friday or assigned. REPORTS TO: Manager, Patient Financial Services PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Essential Responsibilities and Competencies: * Maintains knowledge of payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. * Is familiar with VMC Patient Accounts payment policies and procedures including VMC financial assistance programs. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Requests Financial Assistance adjustments, administrative adjustments, and requests contractual allowance corrections per policy. * Works with patients regarding options for self-pay account balances, payment arrangements, and refers patients to financial counselor when appropriate. * Receive inbound and make outbound calls to respond to and resolve questions from patients, their families, insurance companies, attorneys, or any other entity or individual. * Responsible for accurate and timely billing of UB / HCFA claims for all insurance/government payors. To include primary, secondary, and tertiary billing. * Understands and adheres to all federal, state, and local payer-billing requirements. * Utilizes payer / provider instruction manuals and bulletins, hospital policy / procedures, and other resource materials to gain information to submit "clean" claims. * Reviews the payer rejections (837 transaction sets), UB and 1500 claim forms that have been rejected by the electronic billing system. Corrects errors and releases for transmission. * Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims. * Responsible for editing patient insurance information on accounts in accordance with the Insurance Carrier Change Policy and Procedure. * Contacts insurance company/ third parties, patients, physicians, and/or departmental staff to obtain necessary or missing information, and to collect outstanding payments. * Responsible to follow-up with the appropriate payer for claims status. * Identify, analyze, and resolve payment barriers. * Corrects data in payer systems such as Medicare and Medicaid * Research & resolve underpaid claims in collaboration with contracting department. * Research and appeal denied claims from payers to determine steps necessary to secure payment. * Take patient payments by phone or in person. * Explains policies and procedures to customers, solves problems independently and as part of a team. * Responsible for the daily reconciliation of cash to verify that it balances with the daily bank deposit. * Responsible for processing other department deposits within 24 hours of receipt. * Demonstrated knowledge of the current functionality of patient accounting systems * Coordinates non-compliant or disputed denials with Clinical Audit & Appeals Manager. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Escalates problem accounts to Manager when appropriate intervention is required. * Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values. * Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Clinic Network, and Hospital Departments) * Maintains confidentiality of all protected health information. * Returns all phone calls within 24 hours of receipt of message. * Adheres to policies and procedures as required by VMC. * Participate in and attend meetings and training as required. * Regular and punctual attendance is a condition of employment. * Notify PFS Director and Manager when new insurance regulations are identified. * Completes documentation of daily activities for individual productivity tracking and for patient account volume management. * Performs other related job duties as required. Created: 1/25 FLSA: NE Grade: OPEIUE CC: 8531 Job Qualifications: PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you!

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Application Analyst I, II, Sr JOB OVERVIEW: The Application Analyst I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Application Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. DEPARTMENT: Information Technology HOURS OF WORK: As required to fulfill responsibilities RESPONSIBLE TO: Supervisor, Business & Support Applications PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: * Requires the ability to move PC's and printers weighing up to 40 lbs. * Requires planning, organizing, and working on multiple tasks at one time. * Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies * General I.T. Job Functions: * * Provides direct supervisor or lead with a weekly summary of activities * Documents change control and system problems according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Performs other related duties as required. * Application Analyst: * Documentation Skills * Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks. * Prepares detailed work plans and target dates for all projects. * Documents change control and system problems according to departmental procedures * Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards * Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts * Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change. * Issue Resolution: * Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions. * Leadership Skills: * Ability to engage teams in collaboration and discussion and guide toward acceptable solutions. * Process Improvement: * Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions. Anticipates client's needs and seeks feedback to ensure client's needs are met * Project Skills: * Manages and/ or leads planning and completion of projects on time and as designed. * Ability to manage short-term and long-term risk of architectural decisions * Technical Aptitude * High technical aptitude; adopts new technology and application functionality quickly. * Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities. * Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states. * Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore. * Test Planning: * Builds complete testing plans to validate system parameters and functionality performs as specified unassisted. * Training: * Ability to communicate design and functionality principles as well as risks with all audience levels. * Mentorship: * Helps others learn how to structure and solve problems and collaborate with others within the organization. * Ability to mentor groups, both large and small, on technical and non-technical skills. * Team Building/Working with Others: * Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making. * Performs other related duties as required. Created: 10/22 Revised: 12/24 Grade: NC07, NC09, NC11 FLSA: NE: Level I/ E: Level II, Sr. Cost Center: varies Job Code(s): 4961, 4962, 4963 Job Qualifications: PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range is inclusive of several career levels and an offer will be based on factors including the candidate's experience, qualifications, and internal equity. TITLE: Physical Therapist Assistant JOB OVERVIEW: The position requires current physical therapy skills to perform therapeutic modalities and procedures as outlined in the patient/client plan of care. Ability to complete comprehensive treatment programs and assist with discharge/transition planning to meet the needs of the patients/clients and caregivers. Excellent communication with the Clinical Partners and other members of the healthcare team, patient/client, family members, caregiver and referring provider as appropriate is a required skill. The positions require an understanding of the VMC and Rehab policies and Procedures, state and federal regulations and guidelines to allow for appropriate provision of services and billing. Assistance with program development, quality improvement, staff development, team and leadership and student supervision roles may also be a component of this position. Excellent customer service is a requirement of this position. DEPARTMENT: Lifestyle Medicine Covington WORK HOURS: Outpatient; Monday thru Friday 7:30AM - 6PM. 8-10hr shifts may be available REPORTS TO: Rehab Services Director/Manager or designee PREREQUISITES: * Current Washington State PTA Interim or Active License. * Ability to apply therapeutic techniques and follow written evaluation and treatment plans to reach established patient care goals accurately and appropriately. QUALIFICATIONS: * Current BLS certification within 90 days of hire * Professional appearance * Effective interpersonal skills * Demonstrates ability to prioritize multiple tasks and meet deadlines, set priorities and work within scope of practice. * Demonstrates ability to communicate and work effectively with the physical, emotional, socioeconomical, and developmental abilities and needs of all age groups, cultural and social backgrounds, and other diversity related contributors * Ability to communicate with clinical partner regarding patient plan of care and request appropriate supervision for positive patient outcomes. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Follow all Safe Patient Handling policies and procedures and has the ability to recognize own limitations with regards to load handling, regularly seeking assistance when the demands of a transfer or lift exceeds the individual's physical abilities. Must be able to lift/carry 40 pounds to complete patient care services PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic for Clinical Support Partner * Essential Responsibilities and Competencies: * ENVIRONMENT OF CARE-see Generic for Clinical Support Partner * Interact appropriately with equipment vendors and gather information on new products to enhance patient care. Provide this information to the Clinical Lead/Supervisor/Manager or Rehab Director as applicable. * EMERGENCY MANAGEMENT - see Generic for Clinical Support Partner * Participate in identifying risks within team/department and assist Lead/Supervisor/Manager or Director with developing strategies for emergency preparedness. * Fulfill his/her role during an emergency and continue to provide care, treatment, and services to our patients during the emergency. * Assist with evaluating the Emergency Operations Plan and assist with returning our department/team to normal operations. * HUMAN RESOURCES - see Generic - Clinical Support Partner * Provide student supervision experiences after student supervision orientation is completed. * The Director, Manager, Supervisor, or designee can provide additional student mentorship and student supervision responsibilities as appropriate. * May supervise volunteers within department/team. * INFECTION PREVENTION AND CONTROL- see Generic - Clinical Support Partner * INFORMATION MANAGEMENT- see Generic - Clinical Support Partner * Follow policies and procedures for appropriate billing in a timely manner for patient care. Understand and comply with rules, laws and regulations pertaining to patient billing and documentation for quality patient care. * Utilize technology for patient care and process improvement, communication with team as appropriate. Technology can include but is not limited to: VMC software, email, Internet, voice mail, etc. to create an efficient environment for teamwork and quality patient care. * LEADERSHIP - see Generic - Clinical Support Partner * Assist the Rehab Services team in organizing programs, program development as assigned collecting data for review so that patient care, treatment and services can have positive outcomes. * * LIFE SAFETY - see Generic - Clinical Support Partner * * MEDICATION MANAGEMENT- see Generic - Clinical Support Partner * * MEDICAL STAFF- see Generic - Clinical Support Partner * * NATIONAL PATIENT SAFETY GOALS- see Generic - Clinical Support Partner * * NURSING- see Generic - Clinical Support Partner * * PROVISION OF CARE, TREATMENT AND SERVICES - see Generic - Clinical Support Partner * Ability to identify the need for a re-assessment/re-evaluation when there is a change in; diagnosis, condition, functional status, or pain level and inform/notify the primary therapist. * Inform/notify the therapist when the patient needs re-assessment/re-evaluation in accordance with the State/Federal regulatory guidelines and department standards. * Ability to review specific goals or discharge criteria determined at the time of the evaluation and complete specific treatment activities and modalities to assist each patient/client in restoring, improving, or maintaining each patient's/client's optimal level of functional performance in self-care, self-responsibility, independence, and quality of life. * Ability to integrate information from all sources of the healthcare team including but not limited to; therapist, patient/family interview, patient observation, RN, referring provider and other discipline specific assessments and provide appropriate patient treatment, according to the plan of care, treatment and services appropriate to the patient's needs, strength, limitation, and goals. * Ability to elicit information from patient/client on their identified patient needs and priorities, communicate this with the therapist and assist with incorporating this into the plan of care. * Ability to read and understand the assessments or evaluations and incorporate the information into the treatment plan as provided by the therapist. * Ability to document the patient's/client's response to care and treatment. If pain is identified, it is evaluated and reported to team members as appropriate. * Ability to perform and document the patient/client functional performance and completion of goals set at evaluation throughout their course of care. * Prepare information for therapist to share most up to date patient information and may attend team conferences/floor rounds as requested and provide appropriate patient care information to the team members. * Assist the therapist in determining the need for further treatment, discharge, or referral to appropriate services. * At a patient's transfer or discharge, provide appropriate patient information related to care, treatments, and services to other providers based upon direction and input from the therapist. * Adheres to the Rehab Services Policies/Procedures and Treatment protocols in all clinical areas. * If dedicated to a particular unit, incorporate all appropriate Unit Policies into the clinical practice areas. * * IMPROVING ORGANIZATIONAL PERFORMANCE - see Generic - Clinical Support Partner * Provide Rehab Services Director or designee with ideas and/or goals for improvement in specific programs or overall service delivery. * Understands values and incorporate elements of evidence-based practice into clinical activities. Share this with others and show evidence of growth in practice area. * * RECORD OF CARE, TREATMENT AND SERVICES - see Generic - Clinical Support Partner * Complete documentation -Depending on location: same day for inpatient services and within 3 business days or before next visit for outpatient services. * * ETHICS, RIGHTS AND RESPONSIBILITIES - see Generic - Clinical Support Partner * Comply with the professional ethics and code of conduct in professional organization e.g., American Physical Therapy Association. * May instruct/educate new staff in professional communication/ethical care and billing, appropriate documentation to support care. * * TRANSPLANT SAFETY- see Generic - Clinical Support Partner * * WAIVED TESTING- see Generic Job Description - Clinical Support Partner Date Created: Revised: 11/07, 5/09, 1/11, 10/22 Grade: SEIUSVC11L FLSA: NE Cost Center: 7215, 7255, 7210, 7254, 7253 Job Qualifications: PREREQUISITES: * Current Washington State PTA Interim or Active License. * Ability to apply therapeutic techniques and follow written evaluation and treatment plans to reach established patient care goals accurately and appropriately. QUALIFICATIONS: * Current BLS certification within 90 days of hire * Professional appearance * Effective interpersonal skills * Demonstrates ability to prioritize multiple tasks and meet deadlines, set priorities and work within scope of practice. * Demonstrates ability to communicate and work effectively with the physical, emotional, socioeconomical, and developmental abilities and needs of all age groups, cultural and social backgrounds, and other diversity related contributors * Ability to communicate with clinical partner regarding patient plan of care and request appropriate supervision for positive patient outcomes.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range is inclusive of several career levels and an offer will be based on factors including the candidate's experience, qualifications, and internal equity. TITLE: Capacity Management Analyst JOB OVERVIEW: Responsible for Clinic Network provider patterns and templates in EPIC, including building, maintaining and optimizing EPIC patterns and templates for all providers within the organization that are supported by the Patient Resource Center. DEPARTMENT: Patient Resource Center WORK HOURS: Typically, Monday to Friday, 7:30 am to 4:00 pm or as needed to meet departmental needs REPORTS TO: Manager, Patient Resource Center PREREQUISITES: * Bachelor's degree required or four years of relevant experience in a similar role may replace a degree. * Three years' experience in healthcare operations, capacity management, scheduling analytics, project/program management or information technology. * Experience working with Electronic Health Scheduling System, EPIC preferred. QUALIFICATIONS: * Ability to effectively maintain positive working relationships with other departments, managers/leaders, physicians and other clinicians. * Ability to develop, forecast, manage, and analyze complex reports related to patient Access. * Excellent customer service skills, both written and verbal. * Proficient in Microsoft Office Suite - Excel, Word, PowerPoint, Publisher, Visio * Able to maintain confidentiality. * Demonstrates effective organization skills to meet deadlines. UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS: Works at a computer for extended periods of time. Ability to travel to various departments, including off-site locations, as needed. This position may require irregular hours to meet program goals and deadlines. Available for consultations as needed during off-hours. Requires planning, organizing and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description/Administrative Partner * Essential Responsibilities and Responsibilities: * Builds, maintains, and updates the scheduling patterns and templates for all providers within the medical group for all PRC supported departments. * Works collaboratively with Providers, Managers, Administrators, Medical Directors, and staff to maintain continuity of scheduling and desired outcomes for utilization management. * Evaluates data to make recommendations that improve performance on Appointment Lag and Appointment Utilization while completing Master, Template, Daily, and Guided Schedule build. * Maintain visit type modifiers, block types, scheduling subgroups and resources within EPIC. * Programs, tests, and maintains physician/resource templates for scheduling as well as troubleshoots system issues and escalates when appropriate. * Assesses overall scope of scheduling requests and deliverables to identify system impacts and estimates for level of effort. * Provides proactive guidance around schedule changes and design to optimize use of provider schedules. * Provides as needed training to users for system/template capabilities and developing requests/changes to schedules when appropriate for improved outcomes. * Serves as the primary resource for communication to clinics for correct and right fit scheduling. * Notifies scheduling team of template availability or template closure. * Maintains scheduling guidelines by medical group by provider and service line. * Fulfills schedule request quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques to all schedules. * Adheres to Guiding Principles for ensuring all schedules meet Access guidelines and report inconsistencies as well as unauthorized use of templates. * Documents/tracks and manage scheduling requests and issues reports to manager. * Participates in scheduling system testing and validation. * Supports new practice and physician set-up such as master schedule development, protocols, and scheduling questionnaires. * Special Projects as assigned by leadership that support process improvement initiatives focused on streamlining scheduling operations and meeting organization performance goals. * Other duties as assigned. Revised: 11/25 Grade: NC-10 FLSA: E CC: 8318 Job Qualifications: PREREQUISITES: * Bachelor's degree required or four years of relevant experience in a similar role may replace a degree. * Three years' experience in healthcare operations, capacity management, scheduling analytics, project/program management or information technology. * Experience working with Electronic Health Scheduling System, EPIC preferred. QUALIFICATIONS: * Ability to effectively maintain positive working relationships with other departments, managers/leaders, physicians and other clinicians. * Ability to develop, forecast, manage, and analyze complex reports related to patient Access. * Excellent customer service skills, both written and verbal. * Proficient in Microsoft Office Suite - Excel, Word, PowerPoint, Publisher, Visio * Able to maintain confidentiality. * Demonstrates effective organization skills to meet deadlines.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Lab Support JOB OVERVIEW: Perform routine blood collections by venipuncture and capillary techniques from patients of all age groups, collect specimen for urine drug screens and paternity collections. Process specimens for testing and accurately completes all paperwork and data entry into the computer associated with these specimens. DEPARTMENT: Laboratory Services WORK HOURS: Variable REPORTS TO: Supervisor Support Services Lab PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Follow established protocols for processing specimens for testing and send out to reference labs. * Follow established protocols for confirming patient identity, labeling and transport of specimens. * Performs phlebotomy procedures according to established standards. * Performs finger sticks on adults/children and heel sticks on infants according to established standards. * Enters and receives laboratory testing requests in the computer systems. * Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required. * Fax, print and deliver reports. * Answers the phone using proper telephone technique within 3 rings and follows established scripts. * Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions. * Completes all documentation required for registration on Outpatients for both the Hospital and Outreach. * Collects and processes urine drug screens according to established protocols. * Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports. * Keeps areas clean and adequately stocked with supplies. * Any other additional tasks. Date Created: Revised: 9/25 Grade: SEIUSVSLABSUP FLSA: NE Cost Center: 7071 Job Qualifications: PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups.

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Manager PCS JOB OVERVIEW: The Manager for the PCS has the responsibility and authority for managing operations and clinical practice of the Acute Care Float pool, Vascular Access Team, and the Medical/Surgical Overflow Unit. The Manager plans with other managers as well as Medical Staff to identify needs trends and forecast to provide quality patient care for patients requiring acute medical and surgical inpatient care, complex vascular access, and acute care medical surgical overflow. DEPARTMENT: Acute Care Float Pool, Vascular Access Team and Medical/Surgical Overflow Unit WORK HOURS: Varies REPORTS TO: Director of Inpatient Services PREREQUISITES: * Current Washington State RN licensure required, * Bachelor's degree required in related field. Four (4) years of relevant and applicable experience or a combination there of may substitute degree requirements. Master's degree preferred. * Minimum of three (3) years leadership or direct supervisory experience, with direct accountability for unit operations. * Minimum of five (5) years relevant clinical/technical experience. QUALIFICATIONS: * Demonstrates leadership competence and professionalism, is results oriented and self-directed with dedication to their own self development. * Demonstrates integrity and trust is seen as direct and truthful; keeps confidences; does not blame others for his/her own mistakes or misrepresent him/herself for personal gain or protection. * Communicates a compelling and inspired vision or sense of core purpose; sees possibilities; is optimistic; makes the vision sharable by everyone; can inspire and motivate the unit/department/ team. * Is effective in presentation skills; can write clearly and succinctly in a variety of communication settings and styles; is timely with information to inform people to do their jobs effectively and feel good about being members of the team. * Can maneuver through complex political situations effectively and quietly; is sensitive to how people and the organization functions. * Is flexible and adaptable and effectively copes with change; can act in ways that seem contradictory; empathic and objective; can work on one's own and be a team player. * Applies "standards" and evidenced-based in practice as baseline for competency and performance. * Knowledge of Health care trends and challenges and appropriate regulatory requirements. * Has good judgment about which ideas and suggestions will work; has a sense about managing the creative process of others. * Has demonstrated ability to be a project leader. * Has demonstrated ability to develop and manage a budget and maintains consistently high levels of productivity within confines of budget. * Has participated in performance management and/or hiring process. * Fosters a team environment; creates strong morale and team spirit; shares wins and successes; fosters open dialogue; allows people to finish and be responsible for their work; encourages subordinates to present to senior management. * Utilizes collaborative decision-making for problem-solving. * Works effectively with staff and physicians in a rapidly changing environment. * Participated in quality improvement/patient safety processes appropriate to the position. * Uses computer technology as appropriate. * Works and communicates well in a diverse population and with the physical and emotional developments of all ages. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Manager PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Manager. * Essential Responsibilities and Competencies: * Applies Valley Medical Center's Caregiver and Leadership Commitment in daily work. * Establishes and maintains effective relationships with internal and external customers and follows through with employees rewarding and giving feedback regarding customer information. * Builds a culture of quality and patient safety. * Aligns staff resources to appropriate patient care needs. * Ensures staffing is adequate and effective in accordance with established guidelines and contracts. * Maintains all areas of responsibility within budget and/or provides appropriate justification for variances. * Prepares annual capital equipment budget being mindful of state-of-the-art technology. * Makes purchasing decisions based on cost/benefit analysis. * Addresses all conflict in a timely manner using VMC guidelines. Sees conflict as opportunities for improvement and settles disputes consistently and fairly. * Partners with all skill sets and disciplines to ensure optimal patient outcomes. * Manages a comprehensive communication plan to ensure information is shared with staff in a timely manner. * Hires talented staff and establishes clear directions and work plans that are fair and challenging tasks and assignment. Coaches and manages coaches and manages the staff performance including promotions, and terminations. * Constructs compelling development plans and executes them; will take subordinates who need work and evaluates, * Schedules and attends staff/in-services meetings. * Performs walking rounds. * Develops, implements, and monitors compliance to policies, protocols, procedures, and standards. * Figures out the processes necessary to get things done; knows how to organize people and activities; focuses self and others on the critical priorities and quickly identifies roadblocks; knows what to measure and how to measure it; can see opportunities for synergy and integration; can simplify complex processes; gets more out of fewer resources. * Completes reports in a timely manner. * Maintains clinical skills and works clinically as necessary. * Other duties as assigned Date Created: Revised: 6/23 Grade: NC-14 FLSA: E Cost Center: 8725 Job Qualifications: PREREQUISITES: * Current Washington State RN licensure required, * Bachelor's degree required in related field. Four (4) years of relevant and applicable experience or a combination there of may substitute degree requirements. Master's degree preferred. * Minimum of three (3) years leadership or direct supervisory experience, with direct accountability for unit operations. * Minimum of five (5) years relevant clinical/technical experience. QUALIFICATIONS: * Demonstrates leadership competence and professionalism, is results oriented and self-directed with dedication to their own self development. * Demonstrates integrity and trust is seen as direct and truthful; keeps confidences; does not blame others for his/her own mistakes or misrepresent him/herself for personal gain or protection. * Communicates a compelling and inspired vision or sense of core purpose; sees possibilities; is optimistic; makes the vision sharable by everyone; can inspire and motivate the unit/department/ team. * Is effective in presentation skills; can write clearly and succinctly in a variety of communication settings and styles; is timely with information to inform people to do their jobs effectively and feel good about being members of the team. * Can maneuver through complex political situations effectively and quietly; is sensitive to how people and the organization functions. * Is flexible and adaptable and effectively copes with change; can act in ways that seem contradictory; empathic and objective; can work on one's own and be a team player. * Applies "standards" and evidenced-based in practice as baseline for competency and performance. * Knowledge of Health care trends and challenges and appropriate regulatory requirements. * Has good judgment about which ideas and suggestions will work; has a sense about managing the creative process of others. * Has demonstrated ability to be a project leader. * Has demonstrated ability to develop and manage a budget and maintains consistently high levels of productivity within confines of budget. * Has participated in performance management and/or hiring process. * Fosters a team environment; creates strong morale and team spirit; shares wins and successes; fosters open dialogue; allows people to finish and be responsible for their work; encourages subordinates to present to senior management. * Utilizes collaborative decision-making for problem-solving. * Works effectively with staff and physicians in a rapidly changing environment. * Participated in quality improvement/patient safety processes appropriate to the position. * Uses computer technology as appropriate. * Works and communicates well in a diverse population and with the physical and emotional developments of all ages.

TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift CT Tech opening in Monroe, Washington. This job is expected to close within 30 days. Job Summary Specialty: CT Tech City: Monroe State: Washington Start Date: 12/14/2025 End Date: 03/15/2026 Shift Hours: 12H Days Three 12-hour shifts. Every Saturday and Sunday, rotating every other Monday and Friday Active and Unencumbered State License At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status BetterNurse.org names Axis the Best Travel Nursing company in 2025 BluePipes Names Axis the #1 Travel Nursing Agency in 2024 VeryWell Health recognizes Axis as having the best customer service in 2024 Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024 Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star Competitive Compensation Paid Weekly Personalized Housing Options Comprehensive & Affordable Health Insurance Pet Friendly - We pay for pet deposits! Company matching 401k with immediate vesting State license and Travel reimbursement Single point of contact recruiter Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer