Assistant Store Leader, People & Experience- Valencia Street
Everlane 3.6
Store leader job at Everlane
At Everlane, we believe that luxury should be as
effortless
as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone's experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your StoreLeader. You are organized and excited about the details; you love putting the pieces of building a team together.
As an Assistant StoreLeader, you:
Foster a space where team members are continuously developed and work effectively together to meet company's goals
Actively asses key financial indicators to identify strengths and opportunities that advance the business
Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
Apply lessons from different experiences to new situations and create opportunities for self and others to develop
Your day to day:
Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team
Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers)
Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind
Seamlessly execute in-store hospitality initiatives and manage the day-of run of show
Own in-store service initiatives, follow up on customer feedback, and manage the styling program
We'd love to hear from you if you have:
2+ years of leadership experience
Strong written and verbal communication skills
The ability to work closely and effectively with the rest of your storeleadership team
Strong organization skills and are excited about the details
A proven track record of hiring, leading and developing effective store teams
A fan of Everlane, our product, and our values
What is expected of you:
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
Must regularly move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $32 - $42.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
A leading experience analytics company is seeking a Sr. Partner Sales Manager in San Francisco, CA. This role focuses on building relationships with solution partners and driving sales across North America. The ideal candidate should have at least 7 years of experience in partner or channel sales within a SaaS environment and a strong track record in collaboration. The company offers a competitive salary ranging from $140,000 to $160,000, along with hybrid work policies and generous paid time off.
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$140k-160k yearly 5d ago
Sales Acceleration Lead
Recorded Future 4.5
Boston, MA jobs
With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world's most advanced and largest intelligence company.
Reporting directly to the Director of Sales Enablement, the Sales Acceleration Lead will be the catalyst for dramatically reducing time-to-productivity for new hires while continuously sharpening the skills of our 350+ global sellers. As the Sales Acceleration Lead, you own the outcomes that matter most: getting new sellers to their first deal faster, helping tenured reps close bigger deals more consistently, and ensuring every seller develops the capabilities needed to hit quota and advance their career.
This role is laser-focused on acceleration-building and executing programs that measurably compress ramp time, increase win rates, and create sustained behavior change across the entire sales organization. You'll work closely with Sales Leadership, the Sales Onboarding & Development Lead, Product Marketing, and Revenue Operations to design learning experiences that translate directly into revenue performance. If you're energized by seeing sellers succeed faster, measuring the impact of your programs through real performance metrics, and iterating rapidly based on what actually works in the field-this role is for you.
What You'll Do:
Develop fast‑start programs that get new sellers engaging prospects within their first 30 days and establish time‑to‑productivity benchmarks.
Support the building and launch of the “License to Sell” certification program, establishing competency frameworks aligned to MEDDPICC and Recorded Future's sales motion.
Create structured learning pathways in Highspot that progress sellers from foundational knowledge to advanced execution, with modular content for ongoing reinforcement.
Organize and deliver the 2026 enablement road show, including virtual training sessions, role‑based workshops, and Sales Leadership Summits.
Design assessment mechanisms including knowledge checks, roleplay scenarios, and manager observations to validate seller readiness and certification completion.
Build manager enablement programs focused on coaching skills that reinforce License to Sell competencies and drive daily behavior change.
Coordinate sessions and other reinforcement activities that translate sales process best practices into daily sales behaviors and accelerate skill adoption.
Leverage Gong conversation intelligence to identify coaching opportunities, inform program design, and optimize seller performance.
Develop sales process materials and playbooks for selling with just‑in‑time learning assets that accelerate deal execution.
Integrate sales tools (Highspot, SFDC, Gong, Clari, Second Nature AI) into learning programs and provide ongoing training to maximize technology utilization.
Establish KPIs for sales acceleration including time‑to‑first‑deal, ramp time, certification completion rates, and monitor through leading and lagging indicators.
Report on program impact to sales leadership with data‑driven insights, collecting feedback from sellers and managers to continuously optimize enablement effectiveness.
What You'll Bring:
Results obsession with new hire ramp and seller development: you measure success by how quickly new sellers hit productivity and how consistently tenured sellers improve their performance.
Sales acumen and credibility: deep understanding of B2B enterprise sales, qualification methodologies (MEDDPICC), and what separates high performers from average performers.
Program design and execution excellence: proven ability to design learning programs that create measurable behavior change, not just knowledge transfer.
Analytical problem‑solving: data‑driven approach to identifying performance gaps, testing solutions, and proving impact through metrics.
Project management capabilities: ability to manage multiple concurrent initiatives with attention to detail, clear milestones, and stakeholder communication.
Stakeholder management: experience collaborating with sales leaders, getting buy‑in for programs, and managing expectations across the organization.
Strong presentation and facilitation skills: comfortable delivering engaging training to groups of 5 or 500, with ability to read the room and adjust on the fly.
Bias toward action: you prototype and iterate rather than waiting for perfect, and you're comfortable learning from what doesn't work.
Preferred Qualifications:
Direct sales or sales management experience.
Experience with Gong, Highspot, and Clari.
Adult learning methodology knowledge.
Cybersecurity or threat intelligence domain knowledge.
Why join Recorded Future?
Recorded Future employees represent over 40 nationalities and embody our core values of high standards, inclusion, and ethical action. Our dedication to empowering clients with intelligence to disrupt adversaries earned us a 4.6‑star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Our equal‑employment‑opportunity policy: Recorded Future is an equal‑opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
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$136k-201k yearly est. 3d ago
Biotech SaaS Field Sales Leader - Boston
Quartzy 4.4
Boston, MA jobs
A leading lab management platform is hiring a Senior Territory Manager in Boston to drive sales and e-commerce adoption within biotech hubs. You will engage in both new customer acquisition and growth within existing accounts while collaborating with marketing and cross-functional teams. Candidates should have significant life science sales experience and an established network in the biotech sector. The role offers competitive compensation, benefits, and opportunities for contribution towards scientific discovery.
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$145k-192k yearly est. 6d ago
Bay Area SaaS Sales Leader-Lab & Biotech Growth
Quartzy 4.4
San Francisco, CA jobs
A leading lab management platform is seeking a Senior Territory Manager to manage gross profit growth for SaaS products within Bay Area biotech hubs. The role entails acquiring new customers, expanding existing accounts, and enhancing e-commerce adoption. Ideal candidates will have over 5 years of experience in life science sales with familiarity in lab procurement. This position offers competitive compensation, the potential for relocation, and a chance to make a meaningful impact in the lab supply industry.
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$114k-158k yearly est. 6d ago
Culinary Retail Store Leader - Elevate Guest Experience
CSC Generation Enterprise 3.9
Palo Alto, CA jobs
A renowned retail company located in California is seeking a Store Manager to lead their team and enhance customer experiences. This role involves overseeing daily operations, ensuring compliance, and optimizing business performance through effective sales strategies. The ideal candidate will have at least 3 years of retail management experience and demonstrate strong leadership abilities. A reported salary of $68,640 per year is offered along with opportunities for significant career growth within the organization.
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$68.6k yearly 2d ago
Assistant Store Manager
Marine Layer 3.5
Roseville, CA jobs
About Us
Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time.
Company Mission
We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet.
Job Description
We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market.
As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates.
Scope
In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas:
Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win.
People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment.
Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success.
Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards.
Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience.
Qualifications
An Authentic Brand Advocate.
We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection.
Success in a Retail Leadership Role.
The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here.
Commitment to the Mission + Values
We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously.
Perks
Competitive pay and bonus
Clothing allowance and generous discount
Paid time off
Health, Vision and Dental Insurance available
401k with Employer Matching
Flexible Spending Accounts
Disability + Life Insurance
Parental Leave
TO APPLY
Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds…
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
A leading AI Customer Service firm is seeking a LatAm Leader to drive strategic growth across its Latin American business. Responsibilities include defining market strategies, managing a diverse sales team, and fostering partnerships. The ideal candidate will have over 8 years in SaaS sales with proven leadership skills. This role offers a competitive salary and equity, with a focus on developing a strong regional presence in the rapidly evolving Latin American market.
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$54k-102k yearly est. 2d ago
Senior Professional Services Pre-Sales Leader
Intercom 4.8
San Francisco, CA jobs
A leading customer service technology company in San Francisco is seeking a Professional Services Sales Specialist to enhance service engagements with clients. Responsibilities include leading discovery sessions, creating service packages, and collaborating with Sales and Solutions teams to drive project success. This role offers a competitive salary range and a hybrid work environment with great benefits.
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$54k-102k yearly est. 4d ago
Store Manager - Fashion Island
Rothy's 3.7
Newport Beach, CA jobs
Store Manager
Newport Beach, CA - Fashion Island
At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.
Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort. From classic shoes to carry‑everywhere bags, we create essentials for wherever you go.
Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly‑owned factory, and are growing our community every day.
About the Team
Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out‑of‑this‑world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team.
Are you ready to bring our brand to life at our Rothy's store? As the Store Manager, you prioritize exceptional customer experience while also keeping the store's engine running. You drive efficient store operations and will be enthusiastic and effective in supporting a high‑performing and engaged store team. You actively partner across other stores and other departments to collaborate on solutions‑oriented problem solving, to implement improvements, and position our retail team for success. You are an ambassador of Rothy's mission and core values and represent this in the lived experience of our customers, employees, and communities. You are responsible for the success and impact of your store.
What you'll do
Effectively communicate Rothy's brand story, values, and mission to customers and team members
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Build and maintain community through in‑store activations/events. Take part in planning and execution of two activations per month to drive brand awareness and incremental volume opportunities
Collaborate with the Regional Director and proactively train the team on SOPs, store guidelines, and expectations
Deliver customer‑oriented and product insights back to the Retail and HQ team
Report on sales, returns, and relevant store statistics with accuracy and in a timely manner. Understands how their area impacts related parts of business operations
Hire, lead, develop and motivate an incredible team of store associates and management to deliver an excellent in‑store experience for our customers; coach for high performance and closely manage employee relations concerns with values‑based leadership
Demonstrate good judgment on key work and core issues. Develop critical thinking and advanced problem‑solving skills
Execute and continuously improve our operational processes and make sure your store hits or exceeds financial expectations
Responsible for daily staffing and payroll optimization, inventory management, and management of our internal systems to process orders and manage inventory effectively
Partner and communicate in decision making with visual business partners to drive brand standards and optimize sales opportunities
You are
You are excited to be a part of a new and growing retail organization and love being a part of a team leading through positive intent
You can easily take initiative on performance matters based on metrics and observations
You are an excellent communicator that is able to report in a clear and concise way, both in person and virtually
You have strong operational experience and can easily adapt to changes while managing multiple priorities in an ever‑changing environment
Able to learn quickly, think critically, propose solutions and take productive action without being requested to do so
Able to analyze data and information to better understand the business and our customers
Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products
A high degree of flexibility and willingness to take on a variety of large and small projects
18 years of age or older
You have
You have 4‑6 years of retail experience, preferably with a background in footwear/accessories, with at least 2 years proven success in a management role responsible for leading a team and store in a fast‑paced setting
You have extensive experience in store openings, training teams thoroughly, and leading by example
You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible
You lead with kindness and love working with customers and internal team members alike
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Able to work on your feet up to 8 hours a day in a busy store environment; able to bend and lift up to 25 pounds
Our benefits
Medical, dental and vision insurance
4 weeks of paid time off plus paid holidays and paid wellbeing leave
Life insurance (for you and your family)
Flexible Spending Accounts & Wellness Benefits
401(k) with employer match
Commuter benefits
Employee Discount Program
Retail Bonus Incentive Plan
Pay Range
$31.00 - $35.00 per hour
Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.
Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Please see our Privacy Policy here
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$31-35 hourly 3d ago
Assistant Store Manager (Sur La Table)
CSC Generation Enterprise 3.9
Palo Alto, CA jobs
With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview
As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high‑performing retail team that inspires customers throughout every stage of their culinary experience. The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company‑wide standard for excellence in service.
Key Responsibilities Leadership & Team Development
Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
Provide coaching and feedback to ensure team members deliver outstanding customer experience.
Assist in development plans to support individual and team growth.
Customer Experience & Brand Representation
Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer‑focused, Guest Obsessed culture.
Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
Analyze daily performance metrics, apply insights to drive results, and lead follow‑ups with the team to ensure execution.Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Operations & Compliance
Assist with daily store operations, ensuring compliance with company policies and procedures.
Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Assist with maintaining the accuracy and integrity of associate records, including but not limited to time and attendance data, food safety certifications, and personal information.
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 5 hours at a time.
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Workweeks are expected to be between 36 and 40 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
Regular and predictable attendance.
Qualifications & Experience
Must be 21 years of age or older at the time of employment.
1-2 years of retail management experience, preferably in a specialty or culinary retail environment.
Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.
$25 - $26.60 an hour
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
TheCSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to **************************.
It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TheCSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************.
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$25-26.6 hourly 2d ago
Store Manager - Retail, Boston
Medium 4.0
Boston, MA jobs
Gopuff is seeking a Liquor Store Manager to join the operations team. We are looking for a self-starting and entrepreneurial strong leader to lead the Liquor Store division of our brand.
The Liquor Store Manager role is an intense and fast-paced role within go Puff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
What We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Requirements
8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, warehouse, logistics, military, restaurant or equivalent experience
Beer/liquor store experience strongly preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting the facility on Friday, Saturday, and Sunday once or twice per month
Possesses a customer-first mindset
Team-oriented mentality
Responsibilities
Plans, directs and is accountable for all operations including, deliveries, inventory, equipment, and systems
Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring the confidentiality of information, documentation, and assigned records
Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
Create and implement plans to improve the financial performance of the facility
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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$35k-68k yearly est. 3d ago
Assistant Store Manager
Medium 4.0
San Jose, CA jobs
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.
Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top‑rated Nonprofit by Great Nonprofits, and received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator.
*Pay Rate: $21.00 per hour
Purpose
To supervise front‑end operations and assure appropriate handling of incoming merchandise. Manage the sales floor staff for excellent customer service and teamwork.
Principle Responsibilities
Acts as back up to Retail Manager, fulfilling all daily responsibilities as assigned.
Supervise the processing of all incoming product into specific categories as prescribed by Retail Management.
Assures quality control of product in order to maintain highest product quality and meet customer expectations.
Provides high level of customer service, trains staff to perform quality customer service.
Maintains adequate staffing to meet store demands.
Supervises retail associates as assigned, providing ongoing training and support as needed.
Leads staff to assure a cooperative work environment for the team.
Assures compliance with all building maintenance and safety practices to assure a safe work environment.
Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales.
Acts as a mandated abuse reporter.
May perform other duties as assigned to assure efficiency of operations.
Minimum Qualifications
Experience working in a retail or clothing store is desirable.
Reports To: Retail Store Manager
Supervisory Responsibility: Provides training and leadership functions for daily supervision of retail associates.
Required Knowledge, Skills and Abilities
Ability to communicate in a positive manner.
Ability to document and complete daily bookkeeping.
Ability to read, write and communicate in English.
Knowledge of HOPE and ability to communicate information about HOPE.
Knowledge of what items are acceptable products and what are unwanted items.
Ability to supervise others and provide a learning environment.
Ability to stand at a workstation for long periods.
Ability to lift and move 40 lb. loads.
Use of hand trucks and hydraulic lifters and other machinery.
Environmental Conditions
Store environment. Constant physical activity, lifting, moving and sorting large loads of materials all day long. May be exposed to dirt and dust.
Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?
Visit ******************** to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.
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$21 hourly 5d ago
Assistant Store Manager
Tuckernuck 4.1
Washington, DC jobs
Tuckernuck is seeking a skilled and energetic Assistant Store Manager to support the opening of our new store location in Georgetown. This person will work closely with the Store Manager in managing daily store operations, driving sales, maintaining exceptional customer service standards, and helping lead a team to bring the brand's vision to life. You will be part of a fast‑paced, growing team with an innovative and entrepreneurial environment. This is a unique opportunity to be part of a high‑profile launch and to establish the store as a key destination in one of the world's most vibrant retail environments. This position reports to the Store Manager.
Core Responsibilities
Supports Store Manager to achieve and exceed financial goals and build multiple revenue streams through walk‑in traffic, client appointments, consignment and event generated business.
Creates success through a positive and collaborative store environment - “Find the Fun!”
Drives store productivity through goal‑setting, daily selling plans, and performance coaching.
Creates and contributes to a proactive selling culture that focuses on building long term relationships. Maintains awareness and involvement with top clients.
Use customer data and preferences to anticipate needs and offer personalized product recommendations.
Stay updated on industry trends and competitor activities to identify opportunities for improvement.
Support inventory execution, floor stands, and back‑of‑house organization.
Assists with scheduling, payroll accuracy, and opening/closing coverage.
Minimum Requirements
3-5+ years of retail experience with demonstrated leadership responsibility.
Bachelor's degree or work/life experience equivalent.
Retail experience, management experience preferred.
Flexibility - willing to work evenings, weekends, and holidays as needed.
Knowledge/Skills/Abilities
Passion for the Tuckernuck brand.
Customer service champion; passionate about developing client relationships.
Stellar problem‑solving skills.
Proactive nature. See something's not working? Do some brainstorming and help fix it.
Ability to thrive in a fast‑paced environment.
Positive attitude.
Driven by an entrepreneurial spirit.
Compensation
Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. This position will be classified as full‑time exempt and not eligible for overtime. At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work‑life balance. This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, a generous employee discount, and other great perks.
Tuckernuck Core Values
Teamwork Makes the Dream Work
Find the Fun
Stay Authentic
Respect
Entrepreneurial Spirit
Start Strong & Finish Strong
Have Courage
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time.
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$48k-61k yearly est. 6d ago
People-First Retail Lead | Assistant Store Manager
Medium 4.0
San Jose, CA jobs
A leading nonprofit organization in San Jose seeks a Retail Supervisor to oversee front-end operations and ensure excellent customer service. The ideal candidate will have experience in retail, strong supervisory skills, and the ability to communicate positively. Responsibilities include managing staff, training, quality control, and ensuring compliance with safety standards. This role offers a competitive pay rate of $21 per hour in a dynamic environment committed to inclusion and diversity.
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$21 hourly 5d ago
Store Manager (Sur La Table)
CSC Generation 3.9
Berkeley, CA jobs
With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview
As a Store Manager at Sur La Table, you play a key role in the success of the store by leading a high-performing retail team that inspires customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive retail business performance while delivering #bestincenter service, a company-wide standard for excellence in service.
Key Responsibilities Leadership & Team Development
Recruit, develop and retain a high-performing team to meet the business needs.
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
Customer Experience & Brand Representation
Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across retail operations.
Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second‑class sign‑ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews.
Operations & Compliance
Oversee daily store operations, ensuring compliance with company policies and procedures.
Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 5 hours at a time.
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
Regular and predictable attendance.
Qualifications & Experience
Must be 21 years of age or older at the time of employment.
3+ years of retail management experience, preferably in a specialty or culinary retail environment.
Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Excellent communication, problem-solving, and decision‑making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to **************************.
It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************.
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$39k-70k yearly est. 5d ago
Shift Lead - Hospitality Champion & Team Coach
Boba Guys Inc. 3.9
San Francisco, CA jobs
A reputable tea and coffee shop in San Francisco is seeking a Shift Lead to enhance guest experiences and lead the team. Responsibilities include providing excellent service, monitoring inventory, and training team members. Ideal candidates will have at least one year of experience and a passion for customer service. The role offers competitive wages and benefits, along with opportunities for team bonding and discounts for friends and family.
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$34k-45k yearly est. 6d ago
Shift Lead - Hospitality Champion & Team Coach
Boba Guys Inc. 3.9
San Francisco, CA jobs
A popular beverage company in San Francisco is seeking a Shift Lead to enhance guest experiences while leading and developing the team. Ideal candidates will have at least one year of experience and a passion for exceptional service and teamwork. This role includes responsibilities such as ensuring operational efficiency, monitoring inventory, and upholding the company's values. Team members can expect competitive wages, growth opportunities, and enjoyable perks like complimentary tea on shifts.
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$34k-45k yearly est. 2d ago
Shift Lead - Fillmore (Part-Time)
Boba Guys Inc. 3.9
San Francisco, CA jobs
Boba Guys is looking for milk tea and coffee enthusiasts who are passionate about quality, radical candor, and giving a damn about good business practices. Our mission is to bridge cultures and change the way people think about boba and tea. We do this through our thoughtfully crafted drinks, snacks, merchandise, and next‑level customer service. Come join us!
The Shift Lead position primarily focuses on delivering an amazing experience for both team members and guests. They ensure specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks. Success in the Shift Lead role includes coaching and training team members in order to ensure high performance and effective people development.
YOU WILL:
Consistently provide exceptional hospitality and service both to our guests and your team
Anticipate the guest experience and constantly be one step ahead in service and hospitality
Become a resource for problem solving, guest relationships, and product quality
Deploy the team to ensure the best guest experience and maximize speed of service
Be responsible for protecting the store assets by following procedures for safety, food handling, security, maintenance, and cash handling
Monitor inventory levels and accurately track and communicate levels or potential shortages
Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate
Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values
Assistant store management in training and developing new and existing team members
YOU HAVE:
A minimum of one year of work experience
Continuous demonstrated ability to lead and provide excellent customer service
Excellent communication and interpersonal skills
Effective time management and delegation skills
Ability to effectively problem solve, using sound judgment
Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values
WE WILL:
Offer competitive starting wages and health care options
Take pride in the quality of our work and the relationships we build with our customers - especially the ones within our teams which means team outings, dinners, and adventures!
Celebrate our team's incredible talents and strive to provide numerous opportunities to help grow them while being a part of Boba Guys
Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Boba Guys family, too, so your friends and family will always get a discount on drinks
REQUIREMENTS:
Availability to work weekends, opening and closing shifts
Ability to lift, move, or up to 25lb on a regular basis and up to 40lb on an occasional basis
Ability to properly count cash and coin
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$34k-45k yearly est. 2d ago
Delivery Operations Shift Lead
Flower Co 4.2
San Francisco, CA jobs
FLOWER CO. operates a licensed cannabis delivery service. The company is growing and looking for Delivery Driver Shift Leads to join our close-knit, customer-focused team to help us supply California with the best buds on the market! This position is the cornerstone of our company. The type of people who do well in this role are customer service-oriented, have a positive and professional attitude, are dedicated to making our customers happy, and have a passion for cannabis products.
Our Shift Leads are part of our secret sauce. They love solving problems, thinking critically, and managing/mentoring a diverse, high-performing team of Drivers. In this role, you will oversee and supervise our driver fleet while supporting daily operations including picking and packing orders, planning routes, dispatching drivers, managing inventory, handling cash, and any additional tasks your manager assigns. This position ensures we meet our customer SLA's and continuously improve our customer experience. Additionally, Shift Leads will be responsible for instilling a culture at the depot that supports our purpose and core company values.
What you'll do
- Following company standard operating procedures, creating and updating as needed
- Lead a team of drivers to accomplish shift goals
- Coordinate daily tasks and roll out new systems and features
- Be a subject matter expert on FLOWER CO. operations and services
- Report performance metrics to Operations Managers
- Problem-solve along with other teams to resolve fulfillment, inventory, and delivery issues
- Complete inventory counts regularly
- Report all violations to Operations Managers
- Record and report daily metrics
- Abide by all cannabis regulations & compliance procedures
- Execute delivery operations by dispatching drivers, picking and packing orders, handling cash, and completing daily depot tasks
- Manage multiple drivers on route at once
- Help keep our workspace clean and organized
- Friendly, effective communication with peers, supervisors, managers, etc.
Perks:
- Structured shifts, scheduled in advance
- Product discounts (10% off and free delivery!)
- Awesome teammates
- Great working environment
- Develop a useful industry knowledge base and skillset
Who you are:
- Must be over the age of 21
- Fluent with business software systems or experience with e-commerce software
- Previous management and/or keyholder experience
- Ability to multitask, organize, problem-solve, and prioritize issues
- Action and results-oriented
- Ability to work weekly morning and night shifts, including weekends
- Have excellent organizational and time management skills
- Self-motivated team player with an entrepreneurial spirit
- Punctual and able to support specific department KPIs
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