**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
The **Analyst, Application Support** is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents.
**What You Will Be Doing:**
+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs)
+ Provide accurate and timely resolution of issues, and escalation when necessary
+ Ensure that Service Level Agreements (SLAs) are met
+ Maintain and update documentation related to operations and support processes within Confluence
+ Contributes to improvement of existing processes and identification of new processes and technical alternatives to resolve problems
+ Collaborate with team members and business functions to troubleshoot and resolve support tickets
+ Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support)
+ Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents
+ Execute SQL scripts to generate reports, troubleshoot data issues, and fulfill database support tasks
+ Perform ad-hoc task and analysis for the support team as needed Perform quarterly user access audit
**Qualifications - Required:**
+ Bachelor's degree in computer science, IT- related degree or comparable experience
+ 1+ year(s) of progressive experience within application support/IT operations organizations
+ 1+ year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation
+ Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
+ Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
+ Collaborative working style with the ability to work across different organizations and personalities
+ Ability to work unsupervised and a self-starter who seeks improvements without direction
+ **This role is Monday- Friday from 9:00 am to 6:00pm, CST, MST or PST. with some flexibility. Additionally rotating on-call support, including after-hours, weekends and holidays.**
**Qualifications - Preferred:**
+ Experience in a healthcare-related field
+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights
+ JIRA Service Desk ticketing system/Confluence experience
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $28.00 to $31.00. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
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$28-31 hourly 48d ago
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IT Systems Analyst
Center for Elders' Independence 4.3
Oakland, CA jobs
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities
The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.
The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.
The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history.
DUTIES AND RESPONSIBILITIES:
Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.
Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.
Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.
Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.
Conduct root cause analysis for technical issues and recommend long-term resolutions.
Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.
Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.
Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.
Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.
Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.
Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.
Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.
Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.
Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.
QUALIFICATIONS:
Bachelor's degree in a computing-related discipline, or equivalent experience.
5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).
Proven ability to translate technical challenges into business-relevant insights and solutions.
Strong experience designing and delivering IT training to diverse user groups.
Demonstrated success in process improvement initiatives or service optimization projects.
Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Hands-on experience with:
Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)
Identity & access management (Microsoft Entra ID, Active Directory)
Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)
Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)
Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)
Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders.
Excellent documentation, knowledge management, and reporting capabilities.
ITIL certification (v3 or v4) strongly preferred.
Microsoft 365 or similar technical certifications are a plus.
"Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates."
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
$93.9k-140.8k yearly 2d ago
Data Insights Analyst - Growth & Operations
General Medicine Inc. 3.7
San Francisco, CA jobs
A healthcare solutions company seeks an Analyst in San Francisco. You'll analyze healthcare data, build dashboards, and provide actionable insights to leadership. Ideal candidates have 2+ years in analytical roles and should be proficient in SQL and Excel. This position offers the chance to make a significant impact as the first analyst in a fast-paced environment, with opportunities for growth and innovation in consumer healthcare.
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Responsibilities
The Sr. Revenue Integrity Pharmacy Analyst is responsible for expert review of pharmacy related charge audits, denials, quarterly HCPCS updates, and value analysis. They will review and analyze pharmacy claims, collaborating with pharmacy IS, Billing and Managed Care to ensure compliance with billing regulations while maximizing reimbursement. Additionally they provide support and education to Pharmacy and Revenue Cycle teams on coding and documentation requirements. Strong attention to detail with extensive knowledge in Pharmacy billing, coding, payor policies, federal regulations and reimbursement methodologies are essential for this role.
**This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina**
Qualifications
Required:
Three years of experience in healthcare revenue cycle, clinic operations or pharmacy technician
One of: CCA or CCS or CIC-ICD or COC or CPC or RHIA or RHIT
Desired:
Certified Coding Associate OR Certified Coding Specialist OR Certified Professional Coder OR Registered Health Information Administrator OR Registered Health Information Technician OR Certified Outpatient Coding OR Certified Inpatient Coder ICD-10
$40k-55k yearly est. 2d ago
Prospect Management Analyst
Boston Children's Hospital 4.8
Boston, MA jobs
The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics.
Responsibilities
The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management
Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains
Maintains version control of documents and modifications as practices evolve
As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff
Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects
Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee
Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate
Education Requirements
A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required.
The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required.
Experience
Direct oversight of functions related to data admin, data integrity, and records management preferred
Experience with Blackbaud CRM and Tableau
Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture
Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions.
The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios.
The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers
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$75k-107k yearly est. 3d ago
Sr Epic Analyst, Op-Time/Anesthesia/Perioperative
Cape Cod Healthcare 4.6
Barnstable Town, MA jobs
The Sr. Epic Analyst functions across all Cape Cod Healthcare affiliates as an information systems consultant to senior management, department managers, supervisors, clinicians, providers, and staff as they plan, implement, and maintain Information Systems and provide Information Services.
PRIMARY DUTIES AND RESPONSIBILITIES:
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design.
Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner. Provides basic system build support and guidance to Epic System Analyst staff as needed.
Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters.
Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed
Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement.
Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues.
Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
Works collaboratively with group / team members and with other technical or functional areas of the department.
Provides proactive support for group / team member System Analysts.
Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned.
Monitors and evaluates issues and request queues as assigned.
Fulfills On-Call responsibilities as assigned.
Performs and completes other duties as assigned.
Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
Intermediate to advanced combination of technical, analytical, and customer service skills
Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations
Ability to work independently and exercise independent judgement
Ability to effectively handle multiple, concurrent priorities and workloads
Ability to complete assigned work in a timely and efficient manner
Critical thinking and basic problem-solving skills
Initiative and proactive follow-up skills
Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities
Ability to provide mentoring and support guidance for Systems Analysts
Business relationship management skills for interactions with operational stakeholders and super-users
Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams)
In depth understanding of hospital and perioperative department workflow and design
Clear understanding of HL7 and dataflow with third party vendors
EDUCATION/EXPERIENCE/TRAINING:
High School graduate or equivalent
Bachelor's degree in healthcare or information technology related field or equivalent preferred
Must possess or achieve one relevant Epic certification (OpTime or Anesthesia) within first year of employment
5 years of relevant experience: Information Technology, business analyst, operational super user, including a minimum of 2 years of systems analyst experience
Relevant work experience in a perioperative setting or OpTime/Anesthesia analyst
1-2 years of OpTime/Anesthesia experience
OpTime/Anesthesia implementation experience preferred.
Schedule Details:
Full-Time, Monday-Friday, Core Hours 8:00a-4:30p, Occasional On Call coverage.
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$81k-104k yearly est. 1d ago
Senior Technical Systems Analyst
Home Care 4.0
San Francisco, CA jobs
Senior Technical Systems Analyst page is loaded## Senior Technical Systems Analystlocations: San Francisco, CAtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1423IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.The Senior Technical Systems Analyst will be responsible for analyzing business processes and identifying opportunities for optimization through automation and AI solutions. Will work closely with cross-functional teams, including IT, product management, and stakeholders, to design and implement systems and solutions that enhance operational efficiency, reduce manual tasks, and support the overall business transformation goals. Your work will directly contribute to the modernization of our internal processes, improving service delivery to our employees and clients. This role is based in our San Francisco office, located on Geary Blvd, with the flexibility to work remotely as needed.**This is a Hybrid role (3days onsite required)**Key Responsibilities:**Process Analysis & Improvement:*** Conduct in-depth analysis of current business processes across various departments, focusing on identifying areas for automation and AI integration.* Work with business and technical teams to document business requirements, map processes, and develop detailed system specifications.* Develop and maintain workflows, system diagrams, and documentation for business process automation and AI initiatives.* Partner with stakeholders to define pain points and bottlenecks, recommending technical solutions that align with business goals.**AI and Automation Implementation:*** Lead the design and implementation of business automation solutions and AI capabilities, leveraging existing platforms such as Microsoft Azure, HubSpot, and other enterprise systems.* Collaborate with IT and AI teams to ensure that AI models, tools, and processes are effectively integrated into business operations.* Evaluate emerging AI and automation technologies to determine their potential fit within the organization, ensuring that they align with our security, compliance, and operational standards.**Technical Expertise & Leadership:*** Provide technical leadership and guidance to junior analysts, developers, and project teams, ensuring that system designs meet the company's objectives and technical requirements.* Work closely with project managers and IT teams to deliver automation and AI-driven projects on time and within scope.* Assist in system testing and validation of AI and automation tools, ensuring they meet functional and performance requirements.**Collaboration & Communication:*** Communicate effectively with both technical and non-technical stakeholders, translating complex technical information into clear, actionable insights.* Collaborate with internal teams to gather feedback, continuously refining and improving systems and processes.* Document and present analysis, recommendations, and progress reports to senior leadership and other key stakeholders.Required Qualifications:**Experience:*** Bachelor's degree in Computer Science, Information Technology, or a related field.* 7+ years of experience in systems analysis, with at least 3 years focusing on AI, automation, or digital transformation initiatives.* Proven experience working on automation, process optimization, and business transformation projects.* Strong background in analyzing and improving business processes, preferably within the healthcare industry.**Technical Skills**:* Experience with business automation platforms (e.g., Microsoft Power Automate, n8n, or similar).* Familiarity with cloud platforms (Microsoft Azure, AWS, etc.) and tools for system integration.**COMPENSATION:*** $106,996 - 135,000/Annual*This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.***Beware of Hiring Scams**We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.* Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.* All official communication will come from a verified IOA email address.* If you receive any suspicious communication or requests, report them to *********************************.* All legitimate job openings can be found on the .*We encourage you to learn more about IOA by visiting .**IOA reserves the right to adjust work hours or duties when appropriate.**Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.*A job with benefits that goes above and beyond.From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.
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$107k-135k yearly 3d ago
Revenue Management Analyst
Peregrine 4.4
Denver, CO jobs
CO - Corp Office 320 Fillmore St Denver, CO 80206, USA
Starting from $70,000.00 - $90,000.00 annually plus additional incentives
The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.
Position Overview
We are seeking a highly motivated and detail-oriented Revenue Strategy Analyst to join our dynamic team supporting a portfolio of branded hotels (Marriott and Hilton). The analyst will support the strategic execution of revenue management, distribution, and analytics functions, contributing directly to the performance of the Peregrine properties across different markets.
This role is ideal for someone passionate about hospitality, data analysis, and commercial strategy, and looking to grow within the field of revenue optimization.
Key Responsibilities
Ensure rate parity across all online distribution channels (Brand.com, OTAs, GDS).
Set up and manage promotional offers and packages.
Create and maintain rate codes in collaboration with brand systems and property teams.
Manage third-party distribution partners, including tour operators and wholesalers.
Oversee reservation flow from select distribution channels and ensure inventory integrity.
Strategic Analysis & Reporting
Conduct pace and pickup analysis to monitor demand trends and booking behavior.
Analyze historical and forecasted data to identify revenue opportunities.
Monitor and report competitive set performance by segment (e.g., transient, group, corporate).
Support annual budgeting and forecasting processes with data inputs and analysis.
Data & Tools Management
Maintain and improve databases and reporting tools for internal use.
Develop and automate regular performance reports and ad-hoc analyses.
Leverage brand tools, STR, Demand360, and other data sources to support insights and decision-making.
Revenue Management & Inventory Control
Manage and balance room inventory using brand systems (e.g., Marriott One Yield, Hilton GRO).
Monitor and adjust room type availability to maximize revenue and occupancy.
Review and validate pricing and inventory recommendations from automated revenue management systems.
Participate in weekly revenue strategy meetings with hotel and commercial teams.
Market & Event Monitoring
Monitor market trends, citywide events, and local demand drivers.
Provide strategic pricing recommendations based on changes in market conditions.
Conduct ongoing competitive research and benchmarking.
Required Skills & Qualifications
A strong interest in hotel revenue management and commercial strategy.
Bachelor's degree in Hospitality, Business, Economics, or a related field preferred.
Proficiency with Excel and general Microsoft Office tools; experience with Power BI or Tableau is a plus.
Familiarity with hotel systems such as PMS, CRS, RMS (Opera, OnQ, Synxis, etc.) is a strong asset.
Excellent analytical and problem-solving skills with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and organizational skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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$70k-90k yearly 2d ago
Business Analyst (Finance)
Christian Healthcare Ministries 4.1
Barberton, OH jobs
The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements.
What's in it for you?
Compensation based on experience
Faith and purposed-based career opportunity!
Fully Paid Health Benefit
Retirement and Life insurance
12 Paid Holidays PLUS Birthday
Lunch is provided DAILY.
Professional Certification Development
Hybrid remote/on-site work arrangements available
Responsibilities
Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include:
Strategy and Planning
Collaborate with project sponsors to determine project scope and vision.
Clearly identify project stakeholders and establish user classes, as well as their characteristics.
Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with stakeholders and project team to prioritize collected requirements.
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Operational Management
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to write requirements specifications accurately and concisely.
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Where applicable, develop prototypes of interfaces and attributes based on user requirements.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Act as the departmental Solution(s) configuration subject matter expert (SME).
Requirements
Functional process expertise in Finance and Accounting systems and processes.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
Understanding of application development and software development life cycle concepts
Able to influence and drive individuals and teams to meet key milestones and overcome challenges.
Ability to work in a team and/or be an effective individual contributor.
Experience with the following is preferred
Professional certifications with International Institute of Business Analysis
Accounting Practitioner
Healthcare Industry
Microsoft Office Suite of Products
Monday Project Management Platform
Sage Intacct Accounting Software
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for
Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$57k-85k yearly est. 5d ago
Analyst
General Medicine Inc. 3.7
San Francisco, CA jobs
About General Medicine
As an Analyst at General Medicine, you'll help build and scale a healthcare store that makes it delightfully simple for people to take care of their health. We provide upfront cash and insurance prices for virtual and in-person visits, prescriptions, labs, imaging, and more.
You'll work directly with senior leadership to analyze data across operations, growth, and finance. From building models to creating dashboards, your work will shape how the entire company understands performance and opportunity.
What we're looking for
We're looking for someone early in their career-hungry, curious, and ready to dig into messy data sets to find clarity. The exact scope of the role will be broad and you'll thrive if you like to learn by doing and enjoy asking and answering questions others haven't thought of yet.
Our ideal candidate is analytical, detail-oriented, and excited to drive actionable insights through data. You'll not only run analyses but also explain what they mean, what decisions they inform, and what questions they raise next.
You should be excited to:
Figure out how to quickly and efficiently answer business questions through SQL
Inform leadership about key metrics by building well-designed dashboards
Construct financial and operational analyses in Excel
Translate numbers into clear, simple takeaways for leadership.
Proactively surface trends, risks, and opportunities.
Collaborate with leaders across functions in a hands‑on way.
We don't expect you to have a healthcare background (though it's great if you do!). What matters most is that you're curious, adaptable, and eager to grow.
Ideal Qualifications
2+ years of experience in an analytical role (finance, consulting, research etc)
Undergraduate degree with a strong math focus (econ, applied math, math, eng, CS)
Fluency with SQL and Excel; ideally some experience with programming
Clear communicator who can draw insights from data and translate to actions.
Startup‑ready mindset: flexible, resourceful, and comfortable with ambiguity.
Please note that this role is based in our SF office (near Market and Spear St). We expect our team to work from the office least 3 days per week.
Why join us
We're an experienced team that has built a company in this space before and we have an ambitious and distinctive vision for what can be built in consumer healthcare. We believe LLMs and price transparency legislation have opened up several massive opportunities.
You'll be our first analyst so your work will have immediate, company‑wide impact. This role will work directly with senior leadership and have the opportunity to influence real decision‑making in a mission‑driven, fast‑paced environment.
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$71k-93k yearly est. 5d ago
Senior Payer Analyst
Trilliant Health 4.5
Brentwood, TN jobs
The Senior Payer Analyst supports Trilliant Health's payer clients as well as clients leveraging health plan price transparency and reimbursement analytics. This role will work with internal teams to provide the necessary support and ensure the best performance and execution of all client-related initiatives with an emphasis on Trilliant Health's Payer Analytics Solution. An understanding of the healthcare arena is vital for this role.
Primary Duties & Responsibilities:
Serve as the day-to-day, tactical project manager for internal initiatives, client implementation, and monthly refresh cycle.
Provide coordination, monitoring, and communication of projects and programs managed by the Strategic Resource Group.
Assist with the development of standard reporting templates from the Trilliant Health analytics platform.
Demonstrate an understanding of healthcare claims and the claims submission process.
Demonstrate an understanding of the payer - provider relationship.
Experience with payer contracting and/or payer finance.
Providing insights into Payer KPIs and key metrics.
Interface with multidisciplinary teams throughout the organization to further the positive impact our products have for our customers.
Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
Requirements:
Bachelor's degree in Business, Healthcare Administration, Finance or equivalent in experience
Experience and understanding of the business side of healthcare
Experience with payer contracting and/or payer finance
Proven working experience as a data analyst or business data analyst
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
High level of computer knowledge: PowerPoint, Outlook, Excel, Word, and the aptitude to quickly learn new programs
Ideally Tableau, Databricks, Azure and coding experience
Trilliant Health Benefits:
Comprehensive health benefits package
401(K)
Flexible PTO
Equity
*We are unable to provide visa sponsorships for this role.
About Trilliant Health:
Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.
$69k-96k yearly est. 1d ago
Application Analyst - Epic Resolute Billing - FT - Days - DIO
Memorial Healthcare System 4.0
Miramar, FL jobs
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Responsibilities
Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received.
Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development.
Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.
Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users.
Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency.
Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems.
Participates in vendor selection, data management, and process improvement for assigned business application.
Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement.
Develops digital tools to ensure they meet applicable regulations and standards.
Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.
Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers.
Competencies
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
Associates (Required)
Additional Job Information
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions And Physical Requirements
Bending and Stooping = 40%
Climbing = 20%
Keyboard Entry = 60%
Kneeling = 40%
Lifting/Carrying Patients 35 Pounds or Greater = 20%
Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 20%
Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
Pushing or Pulling > 75 lbs Non-Patient = 20%
Reaching = 40%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 60%
Running = 0%
Sitting = 60%
Squatting = 40%
Standing = 60%
Walking = 60%
Audible Speech = 60%
Hearing Acuity = 60%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 60%
Distinguish Color = 60%
Seeing - Far = 60%
Seeing - Near = 60%
Bio hazardous Waste = 20%
Biological Hazards - Respiratory = 20%
Biological Hazards - Skin or Ingestion = 20%
Blood and/or Bodily Fluids = 20%
Communicable Diseases and/or Pathogens = 20%
Asbestos = 0%
Cytotoxic Chemicals = 20%
Dust = 60%
Gas/Vapors/Fumes = 20%
Hazardous Chemicals = 20%
Hazardous Medication = 20%
Latex = 20%
Computer Monitor = 60%
Domestic Animals = 20%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 20%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 20%
Magnetic Fields = 20%
Moving Mechanical Parts = 20%
Needles/Sharp Objects = 0%
Potential Electric Shock = 20%
Potential for Physical Assault = 0%
Radiation = 20%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 20%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$74k-99k yearly est. 2d ago
Epic Fertility Systems Analyst & Implementation Liaison
Northwell Health 4.5
Melville, NY jobs
A healthcare provider is seeking a skilled application analyst for the Epic Fertility application. The role involves participation in analysis, configuration, testing, and support of the system. Successful candidates will act as liaisons between business and technology, ensuring smooth implementation and compliance with regulations. Preferred qualifications include a Bachelor's Degree and experience in a high-tech environment, with strong communication and leadership skills required for this position.
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$78k-113k yearly est. 3d ago
EpicCare Ambulatory Analyst
Medisys Health Network 3.7
Hicksville, NY jobs
This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island.
The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users.
Education:
• Bachelor's degree preferred, or equivalent experience.
Experience:
§ Requires at least 1+ years of related experience:
Ambulatory proficiency/certification required
MyChart experience a +
Ambulatory orders/order transmittal build knowledge a +
Knowledge and Skills:
• Possess clinical application knowledge and experience
• Positive attitude, detail oriented, self-motivated, critical thinker
• Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
• Basic presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
• Excellent customer service skills
• Ability to multi-task effectively in a rapidly changing environment
$62k-94k yearly est. 2d ago
Senior Technical Systems Analyst
Institute On Aging 4.1
San Francisco, CA jobs
* Requirements gathering* Data modeling in Dataverse* App design (Canvas and/or Model-driven)* Workflow orchestration with Power Automate* Integrations with Microsoft 365, Azure, and third-party systems* Familiarity with **Azure services** supporting Power Platform (Logic Apps, Azure AD, API Management)* Experience with system integration patterns and iPaaS concepts* Understanding of enterprise application architecture and workflow orchestration* Strong analytical mindset with the ability to decompose complex processes* Excellent documentation and technical writing skills* Proven ability to manage competing priorities across multiple stakeholders* Comfortable working in Agile/Scrum environments* Understanding of **data protection, access control, and security design**, especially in healthcare or HIPAA-regulated environments* Experience implementing role-based access and least-privilege principles within Power Platform* Power Platform certifications (PL-100, PL-200, PL-400, PL-600)* Power Platform community contributions, blogs, or public solutions* Familiarity with process modeling tools (Visio, Lucidchart)- Experience with: * Power BI * Azure DevOps or GitHub for solution management * JavaScript, Power Fx, or REST APIs* **7+ years** in systems analysis, application development, or technical solution delivery* **3+ years of hands-on, production experience with Microsoft Power Platform*** Demonstrated delivery of **multiple Power Automate flows and Power Apps used by real business users*** Proven experience leading automation or low-code initiatives from concept to production* Experience supporting regulated or complex environments (healthcare strongly preferred) A job with benefits that goes above and beyond.From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.
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$101k-140k yearly est. 4d ago
Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Cleveland, OH jobs
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$65k-88k yearly est. 2d ago
Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Charleston, SC jobs
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$57k-78k yearly est. 2d ago
EPIC - Systems Analyst II - Core Systems
Lakeland Regional Health-Florida 4.5
Lakeland, FL jobs
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $68,931.20 Mid $86,174.40
Position Summary
Systems Analyst II will support information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design. Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: Systems Analyst II
Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives.
Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support.
Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements.
Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility.
Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers.
Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others.
Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other.
Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects.
Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration.
Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements.
Competencies & Skills
Essential:
Business and analytical critical thinking skills
Presentation skills
Communication skills
Nonessential:
Demonstrated success in team work and collaboration
Qualifications & Experience
Essential:
Bachelor Degree
Essential:
Business Administration, Health Administration, Information Systems, Information Technology or related field
Other information:
Experience Essential: None
Experience Preferred: Healthcare
Certifications Preferred: ITIL Foundations
$68.9k-86.2k yearly 5d ago
Epic Rehab System Analyst
Medisys Health Network, Inc. 3.7
Hicksville, NY jobs
Epic System Analyst (Rehab)
The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications.
This position will develop, implement, manage and provide ongoing support for clinical information systems.
Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality.
Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope.
This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance.
Education -
Preferred Epic proficient/certified in Rehab.
Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.
Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred.
Experience -
Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems.
Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management.
Hands on Epic clinical systems experience desirable.
Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues.
Knowledge/Skills/Abilities -
Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software
including computer systems and methods utilized in structuring and preparing input data for computer applications.
Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.
Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.
Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies.
Ability to respond to changing demands, priorities, procedures and technology.
Able to lead groups to make key decisions.
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems.
Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities.
Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and users.
Project management and planning expertise.
Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
$71k-92k yearly est. 4d ago
Analyst, Performance Suite Analytics
Evolent 4.6
Senior analyst job at Evolent Health
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions.
Our team values accuracy, collaboration, and innovation, ensuring that all team members receive the support, tools, and skills to positively contribute to Evolent's broader mission.
**Collaboration Opportunities:**
The Analyst, Performance Suite Analytics utilizes and develops analytic tools to solve complex business challenges as well as support decision making that can have a considerable impact on the organization and patient health. This role will support the Medical Cost Management activities, working in a Medical Economics team that supports Business Development and new product efforts.
+ Support the underwriting of capitated risk proposals involving cost & use projections, trend selection/development, and estimation of Evolent's ability to reduce cost and improve quality.
+ Support the design of financial arrangements that are equitable for both Evolent and our Partners.
+ Support the development of models and approaches aimed at quantifying and articulating our value.
+ Perform research and analysis of complex healthcare claims, eligibility, and pharmacy data to make recommendations based on relevant findings.
+ Draw actionable conclusions from analyses and effectively communicate to internal/external audiences at various levels of the enterprise.
+ Translate analyses into Customer-ready deliverables using available visualization tools.
+ Provide support and facilitate interaction with customers in a manner that fosters expertise and cooperation.
+ Process and validate raw unadjudicated claims data
+ Use programming skills to explore, examine and interpret large volumes of data in various forms to complete deliverables with minimal assistance and oversight.
**Qualifications Required and Preferred:**
+ Bachelor's degree, preferably with a quantitative major (e.g. actuarial, statistics, operations research, mathematics, economics) or healthcare focus (health administration, epidemiology, public health, biology)
+ 1-2 years of professional experience in claims-based healthcare analytics with a payer, provider, clinical vendor, managed care, or related healthcare consulting entity
+ Ability to communicate clearly with diverse stakeholders to solve problems; ability to translate between business needs and analytical needs
+ Exceptional analytical and communication skills with the ability to identify and translate insights from quantitative and qualitative data
+ Proficiency in SQL or SAS database/statistical programming languages or related programming language
+ Advanced proficiency in Microsoft Excel
+ Experience in data mining, advanced/ statistical analysis, and data manipulation
+ Familiarity with healthcare reimbursement methodologies and calculations such as DRGs, Revenue Codes, CPT Codes, RVUs, bundled payments, etc. **Preferred.**
+ Experience using data visualization software (s) to package analytical insights (Power BI, Tableau, or similar)- **Preferred.**
+ Master's Degree, especially with a quantitative focus (e.g. data science, machine learning, statistics, mathematics, computer science, or engineering)- **Preferred** .
+ Working knowledge of healthcare claims; specifically, differences between institutional vs professional billing and various sites of care/service- **Preferred.**
+ Familiarity with value-based care and utilization management- **Preferred.**
+ Understanding of data systems and the critical thinking skills to solve new problems and adapt to changes in data architecture- **Preferred.**
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $65,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
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