Evolver jobs

Job Description Evolver Federal is seeking a JIRA & Confluence SME/ SCRUM Master with hands-on experience in Atlassian JIRA and Confluence administration, configuration, and automation who can also perform the role of a Scrum Master for agile delivery teams. The ideal candidate will bridge the gap between technical configuration and agile process facilitation, ensuring efficient workflows, optimized reporting, and seamless collaboration across project teams. This role is ideal for someone who thrives in a fast-paced, mission-driven environment, enjoys translating business needs into technical solutions, and can mentor teams on agile best practices while improving operational efficiency through automation. Responsibilities: Atlassian Administration & Development Administer, configure, and maintain JIRA Software, JIRA Service Management, and Confluence instances. Develop and manage custom workflows, screens, permissions, and automation rules tailored to team needs. Create and maintain dashboards, reports, and analytics to provide visibility into sprint progress, metrics, and KPIs. Integrate JIRA and Confluence with external tools (e.g., GitHub, ServiceNow, Slack, Power BI) as needed. Manage user access, permissions, and groups in compliance with organizational policies. Optimize space structures and templates in Confluence for documentation consistency and collaboration efficiency. Support migration, version upgrades, and platform optimization initiatives. Scrum Master & Agile Facilitation Serve as Scrum Master for one or more agile delivery teams, facilitating daily stand-ups, sprint planning, retrospectives, and demos. Coach teams on Agile and Scrum principles, improving predictability, velocity, and delivery discipline. Partner with Product Owners to refine and manage backlogs, ensuring alignment to organizational priorities. Track and report on sprint performance using JIRA dashboards and Agile reports. Identify and remove impediments to team progress, fostering a culture of accountability and transparency. Contribute to process improvement and promote agile maturity across the organization. Perform other duties as assigned by the Government. Ability to work efficiently and effectively in a dynamic and fast-paced environment. Basic Qualifications: Bachelor's Degree and 5 years of related experience or 8 years of related experience 3 years of experience administering and developing in Atlassian JIRA and Confluence environments. 3 years of experience as a Scrum Master or Agile Team Facilitator for technical or product teams. 3 years of experience with Agile frameworks (Scrum, Kanban) and Agile metrics. 3 years of experience automating workflows and building reports using JIRA Query Language (JQL) and automation rules. 3 years of experience translating business needs into technical requirements for workflow and reporting optimization. 3 years of client-engagement experience. Certified Scrum Master (CSM), or equivalent Agile certification. Must have an Active Secret clearance Preferred Qualifications: Excellent communication, stakeholder management, and facilitation skills. Ability to adapt to frequent changes in priorities, and proactively communicate risks and issues to the Contractor PM and/or Federal Leads. Possess good listening skills and the ability to detect explicit and implicit needs and wants of the client. Demonstrated ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints Possess strong analytical and critical thinking skills with the ability to apply them to the client/ contract workspace. Excellent organizational skills and attention to detail. Strong analytical, critical thinking, and problem-solving skills. DHS HQ or Component- level experience Familiarity with PowerAutomate, ServiceNow, or other ticketing systems Atlassian Certified Expert, Jira Administrator, and/or Confluence Administrator certifications Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro

Abacus is looking to hire a contractual Sea Logistics Customer Care Specialist that supports Customers, external & internal, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customer's requests & concerns. They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled. Your Responsibilities: Customer Care and Satisfaction: Proactive advice and consultancy, ensuring Customer satisfaction Shipment Management Qualification and entry of Customer orders into Operational process Complaint Management Support Customer Development & Maintenance Close cooperation with Branch & Area management as well as Sea Logistics operations (OCC) for an enhanced customer experience Profit Maximization - avoid additional costs & expenses due to internal service failure Financial Excellence & Development Quotation Management: Qualification of Customer inquiries, provide quotations and updates, set final selling price with individual adjustments within the given price band and in-line with the national leeway in decision-making (front-line Empowerment) Familiarization with Products & systems Customer onboarding: Inclusion and transfer of customer requirements into systems (Business & Customer profile) Customer Data Management: Maintenance and integration of customer data in the Systems Customer Relationship Management: Knowledge Exchange with Sales Establishing and building Customer relationships (Sales support) Reporting (refining and reviewing Customer requested reports generated from Systems) Care & Follow up on first orders & document Customer Feedback Actively participate in regular Team community based activities Self-Development Have fun & stay engaged

We're looking for an experienced **Operations Support Manager** to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this role, you'll oversee a team of service professionals, ensuring performance targets are met and client satisfaction remains high. You'll be at the center of operations-driving process improvements, coordinating across departments, and strengthening relationships with key clients in a fast-paced, growing environment where excellence and efficiency go hand in hand. **Must be located in the United States, with preference for candidates in the Eastern or Central time zones.** **Responsibilities** **:** **Service Management** + Ensure all services are delivered effectively, efficiently, and on time. + Monitor and report on service performance against agreed SLAs (Service Level Agreements). + Drive service improvement initiatives to enhance quality and efficiency. + Develop & maintain on-going tech training requirements + Maintain technical resource documents on helpnet **Client & Stakeholder Relationship Management** + Key resource for clients regarding service delivery matters. + Build and maintain strong relationships with clients and key stakeholders. + Handle service escalations and ensure timely resolution of issues. **Process & Performance Management** + Develop and implement service delivery processes and best practices. + Analyze service delivery metrics and identify trends, risks, or areas for improvement. **Skills & Qualifications:** + Minimum of 5 years of experience in operations or service delivery management + Minimum of 5 years of experience managing service delivery performance, including SLA adherence and KPI reporting + Photolab imaging or similar technical environment experience preferred but not required. + Strong understanding of technical concepts; technical capabilities are an asset to effectively manage technical leads overseeing installation activities. + Proficiency in Microsoft Office Suite required, with strong skills in Excel and Power BI + Experience with Clear Vision or Amdocs is an advantage and will expedite onboarding. + Regular client interaction required, including weekly calls and daily email communication. + Remote position: travel is not expected. **Key Competencies:** + Excellent communication, negotiation, and conflict resolution skills. + Analytical and problem-solving mindset with attention to detail. + Customer-focused attitude + Team collaboration + Strategic and operational thinking + Process orientation and efficiency mindset + Adaptability and resilience under pressure **Wage Range** The annual starting salary for this position is between $63,750 - $93,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** : This posting is anticipated to remain open until January 5, 2026 Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. \#LI-DS1 CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Field Technician to join our team. **This position is onsite in Chantilly, VA** **Responsibilities:** + Primary duty is machine imaging and configurations for user and pre-configs + Configure, repair and ship all equipment according to SLA's (HP, Dell, Apple devices) + Service Now ticketing system for ticket assignments, updates and status + Provide Next Day SLA's for standard configurations + Check in/ QA all returned equipment daily + Assist with receiving and stocking Inventory + Follow checklist and all procedures accurately provided by the team leader and client + Hardware Repairs- ordering parts and replacing onsite (mostly HP and Chromebook) **Skills & Qualifications:** + Certifications- A+, HP certification to perform onsite hardware repairs + Apple knowledge is essential + Limited to no end user client interaction + Other duties as assigned + Maintain a clean and organized workspace. + Maintain highest level of customer satisfaction + Communicate effectively with management, team lead and team members + Represent CompuCom in a professional and businesslike manner **Wage Range** **:** The hourly rate for this position is between $16.87 - $24.75 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done. THE POSITION The Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers. Also responsible for providing Tier 1 and Tier 2 technical support for both GCCS and Joint Planning and Execution System (JPES), utilizing established customer-provided knowledge base, Standard Operating Procedures (SOP), ticketing system, and other system administration guidelines. COMPENSATION AND BENEFITS We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY! RESPONSIBILITIES: * Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled * Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact * Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics * Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations * Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required * Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both JSSC and JSSCs customers assets * Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned ADDITIONAL INFORMATION * 100% on-site at the Pentagon * This is a Swing Shift position QUALIFICATIONS * Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI); AND, * High school diploma; AND, * DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE; AND, * 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or complaint systems, large-scale computer system or multi-server local area network. Equal opportunity employer, including disability/vets

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Field Technician** to join their team **onsite** in Roanoke, VA and provide end-user support. This resource will work the hours of 8AM to 5PM, Monday to Friday. Overtime hours may be required for project work, with additional OT available as well. This resource will be provided a cell phone and laptop. This ideal candidate must have a reliable vehicle, valid driver's license, and a clean driving record. **Duties and Responsibilities** **:** + Perform account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) + Consistently provide and update notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicate with customers at all levels of technical and non-technical skill sets + Follow-up with end users to provide status updates as per service level guidelines(SLA's) **Skills and Qualifications** **:** + Experience servicing printers + Experience with wide format printers a plus + Must be able to troubleshoot and install PC/Kiosk, Point of sale devices and printers + Must have good written and verbal communication skills **Wage Range** : The rate for this position is between **$18.00 - $28.25 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Job Description Evolver Federal is seeking a Cybersecurity Risk Management Analyst to support its Federal client in Springfield, VA in managing all aspects of cybersecurity risk and compliance including, but not limited to: maintaining an accurate FISMA Inventory, managing the government's Common Control Program, maintaining the client's Cybersecurity policies, procedures, guidance, and related templates, assist on oversight of the government's Ongoing Authorization Program and POA&M Management processes, as well as develop various compliance reports relating to all areas of risk and compliance. The successful candidate will have previous experience as an ISSO with in-depth working knowledge of NIST 800-37 (Risk Management Framework (RMF) and NIST 800-53 Rev 5, as well as previous experience managing POA&Ms across an enterprise portfolio and experience developing and maintaining cybersecurity policies and procedures. Responsibilities Apply knowledge of NIST 800-53 security controls and recommend appropriate allocation to support and enterprise-wide common controls program. Advise the government client on which controls are appropriate as common controls and relevant to be inherited by all or a subset of systems in the enterprise portfolio. Also advise on system level controls, and review/ validate control inheritance. Review Control Implementation Statements to ensure proper implementation in alignment with NIST 800-53. Develop, maintain, and make recommendations for enhancing Cybersecurity Policies, Develop FISMA Metrics and Asset Management reports in compliance with requirements outlined in DHS 4300A/B. Monitor and manage FISMA Inventory and system designations (e.g., CFO, High Value Assets (HVA), Mission Essential Systems (MES), Personally Identifiable Information (PII). Maintain and update the FISMA System Inventory Methodology and related SOPs. Provide recommendations in support of system boundary consolidation and integration of tools/databases. Communicate clearly with system owners, developers, and executive leadership on various cybersecurity, risk and compliance topics. Coordinate, schedule, develop agendas, and facilitate meetings with all levels of government and contractor stakeholders. Assist in engaging in providing support to the client in oversight of l Common Control Providers across the Department. Ensure testing of common controls aligns with the Risk Management Framework (RMF) and DHS 4300 policy. Conduct annual reviews of Common Control Providers and Programs. Maintain the Common Control Implementation Guide, Methodology, and training materials. Deliver formal Department-wide Common Controls compliance training. Recommend updates to DHS 4300 policies, attachments, memos, and cybersecurity directives. Provide policy recommendations for Security Authorization, POA&Ms, Ongoing Authorization, and Document Review. Maintain and update SA Guides, DR methodologies, checklists, and templates (e.g., FIPS199, SAR, SAP, RA, CM, CP, BIA). Develop and manage RMF-related processes, procedures, and documentation templates. Conduct gap analyses and recommend improvements to streamline, automate, and standardize cybersecurity processes across the enterprise. Identify and recommend improvements to streamline Security Authorization processes (e.g., ATO, Ongoing Authorization, FedRAMP, Reciprocity). Provide recommendations to standardize the Security Authorization and Risk Management programs using an agile, value-driven model. Perform document reviews for all security documentation in support of initial authorization, reauthorization, and ongoing Security Authorization packages, as well as compile and prepare authorization package. Assist with data calls and analysis as required by the Federal government. Prepare executive summaries, talking points, and slide decks for CISO/CIO briefings. Maintain documentation in Microsoft Teams, SharePoint, and other shared platforms. Develop and update training materials and PowerPoint presentations on inventory processes. Perform other duties as assigned by the Government. Ability to work efficiently and effectively in a dynamic and fast-paced environment. Basic Qualifications 5 years of related experience with Bachelor's degree or 8 years of overall related experience in a relevant field 5 years of experience with NIST 800-37, experience that can span across a subset, or all, of the steps within the Risk Management Framework. 1 year of experience assessing security controls in accordance with NIST 800-53 in/ in support of the Federal Government to include evaluating and validating security control implementation. 3 years of experience as an Information System Security Office (ISSO) in/ in support of the Federal government, developing and maintaining comprehensive security documentation in support of the Risk Management Framework, including, but not limited to: System Security Plans (SSPs) (Sections 1 & 2), Contingency Plans (CPs), Contingency Plan Tests (CPTs), Privacy Impact Assessments (PIAs), and Privacy Threshold Analyses (PIA), and Business Impact Assessments (BIAs). 1 year of experience with NIST SP 800-53, 800-37, DHS 4300A/B 3 years of experience documenting POA&Ms and managing the entire POA&M lifecycle, from open to closure. 3 years of experience executing continuous monitoring activities, including those supporting vulnerability management and configuration management. 3 years of experience with government GRC tools such as Archer, IACS, CSAM, etc. 2 years of experience managing an enterprise's Inventory of information technology systems (or FISMA Systems). Must have one of the following certifictaions: CISSP, CISM, CISA, CAP, C|ISSO, CEH Must have an Active Secret clearance prior to start date Preferred Qualifications 2 years of experience assessing security controls in accordance with NIST 800-53 in/ in support of the Federal Government to include evaluating and validating security control implementation. 5 years of experience as an Information System Security Office (ISSO) in/ in support of the Federal government, developing and maintaining comprehensive security documentation in support of the Risk Management Framework, including, but not limited to: System Security Plans (SSPs) (Sections 1 & 2), Contingency Plans (CPs), Contingency Plan Tests (CPTs), Privacy Impact Assessments (PIAs), and Privacy Threshold Analyses (PIA), and Business Impact Assessments (BIAs). Ability to schedule and lead meetings, including Working Groups and formal Governance Groups, with a diverse group of government and contractor stakeholders at various levels within the organization, including developing and maintaining agendas, meeting notes, and meeting records, including maintaining a repository of all meeting records. Ability to communicate clearly and effectively via written and verbal communication in both formal and informal situations. Ability to adapt to frequent changes in priorities, follow project schedules, meet established deadlines, and proactively communicate risks and issues to the Contractor PM and/or Federal Leads. Possess good listening skills and the ability to detect explicit and implicit needs and wants of the client. Demonstrated ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints Possess strong analytical and critical thinking skills with the ability to apply them to the client/ contract workspace. Excellent organizational skills and attention to detail. Strong analytical, critical thinking, and problem-solving skills. Must have previous client-engagement experience. DHS HQ or Component- level experience Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Special Delivery to join our team. The Desktop Tech is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning. **Responsibilities** + Inbound Care Packages- lifting, open and unbox items, scan into excel spreadsheet, + Check in all returned equipment daily + Outbound Care Packages- includes creating FedEx labels and putting empty boxes together to be shipped out + Sorting and moving processed check-ins to necessary locations in the Depot + Performing QA on devices eligible for redeployment + Moving and Lifting up to 50lb boxes and equipment + Inventory- Scan and stock incoming inventory on shelves + Disposals- scanning and loading disposals in all-weather containers + Issuing and tracking of logical and physical access media (Yubikeys and facilities access + badges) for New Hires + Service Now ticketing system for ticket assignments, updates and status + Follow checklist and all procedures accurately provided by the team lead and client + Repairs- as needed if equip returned is still under warranty + HP Certifications- suggested to perform onsite hardware repairs + Apple knowledge is recommended + Limited to no end user client interaction + Other duties as assigned + Maintain a clean and organized workspace. + Maintain highest level of customer satisfaction + Communicate effectively with management, team lead and team members + Represent CompuCom in a professional and businesslike manner **Skills & Qualifications** + High School Diploma + 1 - 2 years of related experience + Communicate effectively with management, team lead and team members + Basic IT and Troubleshooting skills + Proficiency in Microsoft Suite Tools + Time Management is very important- must be available when needed by client/ end users **Wage Range** **:** The hourly rate for this position is between $16.87 - $24.75 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

The Program Manager will lead and oversee a large-scale IT program focused on service desk operations, network infrastructure management, and incident response coordination. This role requires exceptional leadership skills, deep technical understanding, and the ability to maintain operational excellence while ensuring compliance with agency policies and security requirements. RESPONSIBILITIES: * Provide Strategic Oversight - Direct the overall program strategy, ensuring all operational, technical, and administrative elements work together to meet mission objectives with minimal disruption. * Lead Service Desk Operations - Oversee Tier 1-3 service desk activities, ensuring timely resolution of technical issues, maintaining high levels of customer satisfaction, and meeting service-level agreements (SLAs). * Manage Network Operations - Supervise the management, monitoring, and optimization of enterprise network systems, ensuring maximum uptime, security, and performance. * Incident Response Coordination - Develop, implement, and oversee incident response processes to quickly detect, assess, and resolve IT security events while minimizing impact to operations. * Foster Team Collaboration - Coordinate across technical teams, vendors, and agency stakeholders to ensure seamless communication and a shared understanding of priorities. * Ensure Compliance and Security - Maintain strict adherence to all federal cybersecurity policies, operational guidelines, and reporting requirements. * Drive Process Improvement - Identify operational bottlenecks, propose innovative solutions, and lead initiatives that improve efficiency, service delivery, and security posture. * Maintain Reporting and Documentation - Ensure all operational and technical documentation is accurate, up-to-date, and compliant with federal and contract requirements. * Engage Stakeholders - Serve as the primary point of contact for agency leadership, providing program updates, addressing concerns, and ensuring alignment with mission goals. * Support Staff Development - Mentor and coach technical leads and team members, fostering a culture of accountability, continuous improvement, and professional growth. ADDITIONAL INFORMATION * 100% on-site. * Washington, DC QUALIFICATIONS * Active Public Trust Security Clearance; AND, * BS Degree, AND; * 10 years of experience in IT Program Management. PREFERRED: * PMP Certification. Equal opportunity employer, including disability/vets.

Job Description Provides advocacy, monitoring and discharge planning for clients with a serious mental illness at the State Hospital and in the Community. Provides discharge planning and linkage to community resources for Not Guilty Reason of Insanity (NGRI) Acquittee that are released into the community from State Hospital. Completes intakes, assessments, individual service plans, updates, discharges and compiles other information in support of program and licensure requirements. Completes a comprehensive assessment of case management needs of NGRI Acquittee. Develops an ISP and CRP based on the assessment information and in collaboration with the consumer, other treatment providers, criminal justice staff, and, if appropriate, family, spouse or significant others. Reviews and updates the CRP at least every 6 months or more frequently if needs change. Conducts a face-to-face assessment to determine consumer's functional limitations, eligibility for services, progress and need areas at least once a month for the assigned caseload. More frequent face-to-face contacts will occur when clinically appropriate or when delineated in the Individualized Services Plan (ISP) and/ or Conditional Release Plan (CRP). Maintains timely, accurate documentation and data in accordance with DHS standards, regulatory requirements, and Virginia statutes. Examples include such items as case notes, reports to the Forensic Office of the DBHDS and court reports. Ensures that all filing of clinical information and submission of billing information are done accurately and within the time frame required. Coordinates pre-screens through Emergency Services and the Revocation of NGRI Conditions, as needed. Coordinates services and service planning with other providers within the DHS, outside agencies or providers and the criminal justice system. Provides court testimony regarding NGRI consumer's progress & compliance with their CRP. Monitors medication compliance Participates in case consultations. Maintains daily Anasazi service logs. Must be registered with the Virginia Board of Counseling as a Qualified Mental Health Professional (QMHP). #INDM

Job Description Evolver, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. With a dedicated focus on client satisfaction, CSS has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Our core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services. This position requires an Active TS Clearance and to work onsite 5 days a week in Washington, DC The Senior Discovery Paralegal includes but is not limited to the following: Analyze and interpret requests from customers Research, locate, and gather material responsive to DMS requests including conducting outreach and informal interviews to respond to document requests and interrogatories Assist in preparation of declarations Scan paper materials to save as an image file (e.g., .PDF) Conduct responsiveness reviews of both ESI and paper materials Conduct legal privilege reviews using Symantec Clearwell, Adobe Pro with Redax, or other document review platforms provided Analyze documents and proficiently apply deletion codes to diverse types of privileged information Review the work of peers for accuracy and provide constructive edits to ensure quality and thoroughness of review and processing Support effective teams to foster teamwork and planning and decision making Organize and maintain accurate records of assigned requests. This includes keeping detailed case notes, utilizing discovery plans, using Microsoft Excel spreadsheets, and entering case information into appropriate databases Prepare electronic and/or paper releases for release to customers Provide a high degree of professionalism and customer service in all interactions with DMS customers Prioritize and schedule projects to accomplish objectives Coordinate classification reviews with subject matter experts Maintain close collaboration of projects with discovery team members Serve as consultant to government employees regarding privilege application and document production Communicate with employees at all levels of the FBI to complete projects with a high degree of professionalism Provide weekly statuses to management and periodic updates to Assistant General Counsels and other DMS customers Conduct searches of FBI systems and databases to retrieve responsive documents or files (i.e., Sentinel, Internal Policy Office Policy Library and Policy Archives) Basic Qualifications Active Top Secret Clearance with SSBI. 5 years of paralegal experience 3 years of experience in discovery/ e-discovery 2 years of experience performing privilege and other substantive reviews on litigation support projects. 1 year of experience reviewing electronic and paper materials for privilege on litigation support projects involving paper documents and electronic files. 1 year of experience using an eDiscovery review platform (e.g., Clearwell, Relativity) to accurately identify and redact privileged information. 1 year of experience researching and drafting responses to interrogatories. 1 year of experience obtaining documents for document collection and production. 1 year of experience communicating and driving litigation projects forward with clients and/or attorneys. Preferred Qualifications 7 years of paralegal experience 7 years of experience with discovery/ e-discovery 3 years of experience performing privilege and other substantive reviews on litigation support projects. Comparable combination of education and experience may be acceptable. 3 years of experience reviewing electronic and paper materials for privilege on litigation support projects involving paper documents and electronic files. 3 years of experience using an eDiscovery review platform (e.g., Clearwell, Relativity) to accurately identify and redact privileged information. 3 years of experience researching and drafting responses to interrogatories. 3 years of experience obtaining documents for document collection and production. 3 years of experience communicating and driving litigation projects forward with clients and/or attorneys. Preferred PLS certificate/ AA Demonstrated excellent oral and written communication skills and coordination. Demonstrated excellent computer skills in MS Office Suite Products, document review and file management systems, and imaging. Shall have excellent Microsoft Office skills (specifically, Word, Excel, PowerPoint and Outlook). Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro

Great Culture World Class Training Competitive Base Salary Uncapped Commissions Monthly Success Bonuses Medical Insurance (100% company paid) 401K Generous PTO SALES MANAGER Are you looking for a sales role that gives you the tools and freedom to manage your time and work life balance your way? Are you excited about the opportunity to develop your own sales pipeline, manage all aspects of the sales process to bring in business and drive your own financial results? Do you yearn for a balance of teamwork with individual autonomy and work that contributes to your clients' success? We have the job for you! Job Description: Are you a self-starter who thrives on opportunities to achieve your career goals? Are you ready to drive your financial future and work hard to increase your earnings without limit? Are you looking for a flexible, supportive environment where you can grow your skills through continuous learning and coaching? If so, we may have the job and company for you. Read on to learn more. In this role, you will sell IT services, especially desktop-as-a-service, cybersecurity and compliance, to the small business market in the Memphis area. You will consult with executives about their business issues and identify whether TeamLogic IT's suite of services and solutions can improve their business. You will manage the complete sales cycle from prospect identification through close. You will have access to ongoing world class training and coaching as well as to the President and Owner and their sales engineers to support you in the sales process. You'll spend the bulk of your time building relationships as a trusted advisor and selling in the field. But you'll also manage multiple sales cycles, keep sales process documentation, and manage all potential client contacts. Base compensation is competitive, with additional base comp for successful metrics in pipeline building, with unlimited upside potential in commissions as you bring deals across the finish line. And we provide 100% Company-paid health care as well as a 401(k) plan and 120 days of paid time off each year. You structure your time as you see fit to achieve your goals and work remotely as much as desired. TeamLogic IT Memphis is a locally owned managed service provider that specializes in security, compliance and cloud services. We are one of only 40 MSPs in the US and the only MSP in Memphis to hold CompTIA's Security + Trustmark, the only company in Memphis to hold the AICPA's Cybersecurity Advisor certification and we hold CompTIA's MSP Trustmark. Another superpower is our membership in nationwide network of 220 0ffices who employ over 80 computer engineers that manage over 762,000 server and workstations 24x7. TLIT, Inc. is recognized as the #1 MSP in the world in both 2020 and 2021. No other MSP in Memphis has the nationwide support capabilities, purchasing power, knowledge base and strategic channel partnerships TeamLogic IT - Memphis. Ready to join a powerful team making business safer more effective for small businesses of any kind? Your Accountabilities: Generate Appointments. Identify potential new clients through referral relationships, networking, associations, social media, seminars and education opportunities, and cold calling. Be a Key Player in Growing Our Business. Create effective sales strategies using our proven methodology and win new business with small companies who want to secure their data and operations and grow their technical capabilities. Executive Presence. Develop trusted relationships with executives while consulting with them on how we can help improve their business results. Speak their language of business, not tech, in helping them identify solutions to known (and unknown) issues. Collaboration. Work collaboratively with the owner and technical team to identify solutions to prospects' issues and create 5-star fans who will be happy to share how we helped protect and improve their bottom line. Success Criteria: Proven Sales Talent. You have a track record of winning clients, closing sales and managing a territory to meet or exceed expected revenue generation. Energetic Self-Starter. You can organize your workday and tasks to drive results. While welcoming coaching, you do not need to be micro-managed to expand and capitalize on your sales pipeline. You like being trusted to be accountable to achieve your own goals. Winner Mentality. You have a winner mentality ad are excited to be part of a small but mighty team. You look for ways to contribute to improving our business overall and helping other team members achieve their goals as they help you achieve yours. Win Win! Trusted Advisor. You believe in being of service and identifying ways in which our offerings can positively impact our clients' businesses. You are a clear and strong communicator with critical thinking and negotiation skills and a positive can-do attitude. Fast Learner. You love to learn new skills and knowledge to improve your effectiveness. The technology infrastructure world is fast-evolving and keeping up with trends and critical vulnerabilities will be key to your success. Preferred Credentials: Associates Degree or higher. Two or more years of successfully meeting a sales quota in a services or consultative sales role. Experience in technology or software sales. Our Values ground our work environment. We expect all team members to always demonstrate these behaviors in service to our clients and each other. PROFESSIONALISM: We are respectful and respectable. We deliver on our promises. OPTIMISM: We exude strength and belief in what we do. We are resilient in the face of adversity. PASSION: We have energy, enthusiasm, and passion for what we do. We are motivated by the awesome possibilities we see. GRATITUDE: We look for and choose to be aware of the good things around us. We appreciate the opportunity to make a positive difference in our customers' lives. CREATIVITY: We are driven by “how” and not “if.” We find solutions when none are apparent. We enjoy working in a culture that embodies these values and puts trust in every team member to work toward achieving our mission to Make Our Clients Successful with Talent, Technology and Outstanding Service! Want to be part of a team that is making a difference for our clients and providing an opportunity for every team member to achieve their potential? Apply today! TeamLogic IT - Memphis is an equal opportunity employer committed to providing team members with a work environment free of discrimination and harassment. All employment decisions are made based on business needs, job requirements and individual qualifications, without regard to any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, ancestry, age, marital status or protected veteran status and will not discriminate against anyone based on a disability. About: TeamLogic IT Memphis is a locally owned managed service provider that specializes in security, compliance and cloud services. We are one of only 40 MSPs in the US and the only MSP in Memphis to hold CompTIA's Security + Trustmark, the only company in Memphis to hold the AICPA's Cybersecurity Advisor certification and we hold CompTIA's MSP Trustmark. Another superpower is our membership in nationwide network of 220 o0ffices who employ over 80 computer engineers that manage over 762,000 server and workstations 24x7. TLIT, Inc. is recognized as the #1 MSP in the world in both 2020 and 2021. 5384 Poplar Ave Suite 442 Memphis, TN 38119 MAIN: ************ WEBSITE: ***************************************** Hide Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Field Network Support Administrator** to join their team in Richmond, VA and provide support for network upgrades. This role may require an occasional weekend or night shift. The ideal candidate will possess a valid driver's license, clean MVR and reliable transportation. There can be travel up to 2 hours North, South, East, and West of Richmond. **Duties and Responsibilities** **:** + Provide hands-on support for networking infrastructure across Layers 1-3, including routers, switches, and wireless access points + Install, terminate, and troubleshoot cabling (Cat5e, Cat6, fiber, low voltage) and related infrastructure + Support and maintain voice systems (VoIP and legacy systems) + Manage and triage tickets via ServiceNow, ensuring timely resolution and communication with end users + Lead and participate in IT infrastructure projects, coordinating schedules, resources, and deliverables + Conduct routine site visits for preventive maintenance, upgrades, and equipment deployments + Perform basic network diagnostics and escalate complex issues when necessary + Maintain accurate documentation of network diagrams, cabling maps, and asset inventories + Provide exceptional on-site and remote customer support for designated areas of client assigned coverage **Skills and Qualifications** **:** + CCNA certification (current) preferred + Minimum 3+ years of hands-on experience in networking, structured cabling, or voice systems + Project management experience in IT or network infrastructure environments + Proficient in managing and resolving tickets within ServiceNow or a similar ITSM platform + Strong knowledge of networking protocols and technologies, especially related to Layers 1-3 + Familiarity with low voltage and structured cabling standards + Ability to work independently in the field with minimal supervision + Excellent problem-solving and communication skills + Must have Strong MS Excel skills + Must be able to articulate successful diagrams and spreadsheets + Some experience with VoIP platforms (e.g., Cisco Call Manager) + Familiarity with wireless deployments and site surveys + Basic knowledge of bank branch network set-up and power systems (UPS - Eaton Powerware / APC) + ITIL or PMP certification is a plus + Ability to lift up to 50 lbs. and work in data closets, ceilings, and crawlspaces as needed + Able to collaborate and work closely with multiple vendors and teams **Wage Range** : The rate for this position is between **$37.50 - $55.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . **\#INDCCStaffing** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Job Description Evolver Federal is seeking a Senior Cybersecurity Risk Management Analyst to support its Federal client in Springfield, VA in managing a portfolio of systems participating in Ongoing Authorization/ Continuous ATO. This role will ensure compliance with established guidance/processes for Ongoing Authorization (OA) including but not limited to: developing and reviewing security documentation in support of the OA process and compiling related security packages for submission, validating control sets for testing, and conducing internal compliance reviews of assigned systems processes, as well as develop various compliance reports relating to all areas of risk and compliance. The successful candidate will have previous experience managing a Federal Government Ongoing Authorization Program or previous experience as an ISSO with assigned systems participating in Ongoing Authorization/ Continuous ATO Program. The candidate will also have experience with FISMA metrics and in reviewing and analyzing data output from scanning tools for the purposes of identifying risks and trends at the enterprise level in support of continuous monitoring and drive remediation efforts. Responsibilities: Provide security SME-level input to working groups to improve FISMA metrics and continuous monitoring processes. Advise on architectural requirements for system/network security, Active Directory, application integration, and system hierarchy. Analyze data from continuous monitoring, configuration, vulnerability, asset, and software management tool output to identify security trends and risks. Support risk mitigation through performance analysis and anomaly detection. Guide System Team stakeholders on OA processes and ensure compliance with OA Methodology. Perform document reviews for all security documentation in support of initial authorization, reauthorization, and ongoing Security Authorization packages, as well as compile and prepare authorization packages. Conduct monthly reviews and annual assessments of OA systems. Validate system control assessment test plans and ensure control testing is in alignment with OA assessment frequency requirements. Organize and lead monthly Organizational Risk Management Board (ORMB) meetings, including preparing and distributing meeting minutes. Develop, maintain, and make recommendations for enhancing Cybersecurity Policies. Develop, update, and maintain Standard Operating Procedures (SOPs) and make recommendations for new processes and/or SOPs needed to mature and improve Government Programs. Apply knowledge of NIST 800-53 security controls and recommend appropriate allocation to support OA/ Continuous ATO. Communicate clearly with system owners, developers, and executive leadership on various cybersecurity, risk and compliance topics, including providing recommendations on system and network security architecture, Active Directory integration, and application security. Coordinate, schedule, develop agendas, and facilitate meetings for large governance groups and working groups comprised of all levels of government and contractor stakeholders. Perform other duties as assigned by the Government. Ability to work efficiently and effectively in a dynamic and fast-paced environment. Basic Qualifications 8 years of related experience with Bachelor's Degree or 10 years of overall related experience in a relevant field 5 years of experience with NIST 800-37, experience that can span across a subset, or all, of the steps within the Risk Management Framework. 3 years of experience in DHS environment 1 year of experience assessing security controls in accordance with NIST 800-53 in support of the Federal Government to include evaluating and validating security control implementation. Must have a current Active Secret clearance 3 years of experience with NIST SP 800-53, 800-37 3 years of experience with DHS 4300A/B 1 year of experience with FISMA metrics, and security compliance. 3 years of experience executing continuous monitoring activities, including those supporting vulnerability management and configuration management. 3 years of experience with government GRC tools such as Archer, IACS, CSAM, etc. 5 years' experience managing/ supporting cybersecurity architecture and governance. Must have previous client-engagement experience. Preferred Qualifications 2 years of experience assessing security controls in accordance with NIST 800-53 in support of the Federal Government to include evaluating and validating security control implementation. 5 years of experience as an Information System Security Office (ISSO) in/ in support of the Federal government, developing and maintaining comprehensive security documentation in support of the Risk Management Framework, including, but not limited to: System Security Plans (SSPs) (Sections 1 & 2), Contingency Plans (CPs), Contingency Plan Tests (CPTs), Privacy Impact Assessments (PIAs), and Privacy Threshold Analyses (PIA), and Business Impact Assessments (BIAs). 3 years of experience as an Information System Security Office (ISSO) in/ in support of the Federal government, developing and maintaining comprehensive security documentation in support of the Risk Management Framework, including, but not limited to: System Security Plans (SSPs) (Sections 1 & 2), Contingency Plans (CPs), Contingency Plan Tests (CPTs), Privacy Impact Assessments (PIAs), and Privacy Threshold Analyses (PIA), and Business Impact Assessments (BIAs). Ability to schedule and lead meetings, including Working Groups and formal Governance Groups, with a diverse group of government and contractor stakeholders at various levels within the organization, including developing and maintaining agendas, meeting notes, and meeting records, including maintaining a repository of all meeting records. Ability to communicate clearly and effectively via written and verbal communication in both formal and informal situations. Ability to clearly communicate complex technical concepts to Information Technology Project Managers, ISSOs, Application Developers, and Security Compliance Analysts, as well as non-technical POCs such as Branch Chiefs and Business System Owners. Ability to adapt to frequent changes in priorities, follow project schedules, meet established deadlines, and proactively communicate risks and issues to the Contractor PM and/or Federal Leads. Possess good listening skills and the ability to detect explicit and implicit needs and wants of the client. Demonstrated ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints Possess strong analytical and critical thinking skills with the ability to apply them to the client/ contract workspace. Excellent organizational skills and attention to detail. Strong analytical, critical thinking, and problem-solving skills. Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Summary: We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required. Responsibilities: Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently. System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security. Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs). Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction. Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system. Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits. Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team. Knowledge, Skills, & Qualifications: Education: A degree or diploma in Information Technology, Computer Science, or a related field. Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients. Technical Skills: Proficiency in Windows and mac OS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite). Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous. Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships. Team Player: Ability to work effectively both independently and as part of a collaborative team. Preferred Additional Qualifications Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint). Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud. Work Environment This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits : Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and holidays Professional development and certification reimbursement Opportunities for career advancement Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. Compensation: $18.00 - $24.50 per hour Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Step into the role of **Channel Alliance Manager** and become the catalyst for exponential growth through high-impact OEM partnerships. This isn't just about managing relationships-it's about unlocking new value. You'll harness your deep understanding of partner ecosystems, programs, and solutions to architect bold, cross-functional strategies that drive digital transformation and accelerate revenue. As the strategic connector, you'll align sales, marketing, and solution teams to co-create go-to-market plans that spark demand, maximize incentives, and elevate partner performance. From driving pipeline and expanding market reach to uncovering untapped opportunities, you'll turn collaboration into competitive advantage-fueling growth for both our partners and our business. If you're driven by innovation, energized by partnerships, and ready to lead with purpose, this is your opportunity to shape the future of alliance-led growth. **Remote USA based role with preference for someone based in Northeast** **Responsibilities** **:** + Channel role working with select OEMs to grow those businesses through focused plans and execution + Has direct experience with OEM programs, solutions and technology to act as SME for our Growth team as we continue to build out our OEM business. + Drives awareness and value to OEM sales team about our differentiation and offerings + Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities + Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer + Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers + Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs + Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs + Ensure all certifications are maintained as necessary + Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals + Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust + Drive leads and opportunities and work with our Growth Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings + Build and support business plan for demand generation, opportunity tracking and deal registration + Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions + Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability + Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base **Skills & Qualifications:** + Bachelor degree or equivalent in sales, marketing, business. + 6+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management + Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations + Inclusive and collaborative - driving teamwork and cross-team alignment + Strong partner relationship management and solution development skills + Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences + Demonstrated sales impact related to OEM growth plans and execution for HPE, Dell and/or other advanced technology and security partners **Wage Range** **:** The annual starting salary for this position is between $90,000 - $132,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **:** This posting is anticipated to remain open until December 2, 2025. Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency Responder. WHAT YOU'LL BE DOING Provide technical expertise to customers and partner engineering teams. Work as a trusted advisor to customers in knowledge of Cisco collaboration technologies. Support complex migrations as part of a team. Support customers regarding cloud, collaboration, security, networking, mobility, end user devices, managed services, and workforce experience. Support technical strategies that satisfy customer requirements based on Iron Bows capabilities. Traveling to local customer sites in the DC Metro area. LOCATION Georgetown University Hospital located at 3800 Reservoir Rd NW, Washington, DC 20007 TRAVEL REQUIREMENTS This position requires candidates to be based in the greater Washington, D.C. metropolitan area and be able to travel to customer sites within the Washington DC area. IMPLEMENTATION TASKS Iron Bow Engineers will perform the following tasks: Oversee deployment of Cisco IP Phones and associated Key Expansion Modules (KEM) Oversee deployment of Analog Gateways Add mailboxes to Unity Connection Oversee rack, install, and configure of Analog Gateways Configure workbooks Support Migration and Cutover Perform Test and Acceptance Workbook Planning Workflows / Device Programming / Workbooks o Capture end-user requirements and define the test plan. o Detail required Workflows / functional user groups / operational units o Each Workflow is based on one functional user group / community that shares the same call flow, main numbers, etc. as to not break the mainline / call flow dependency per workbook. o Review and updated documents (Floor Plans, BAT) o Functional Workgroup Design o capture end-user requirements and define the test plan. o Work with our clients to align existing capabilities to MedStar standard capabilities for example: Line Appearances DID vs non-DID Main Line / Back Line Required Device Voicemail IVR Port List E911 ELINs E911 Emergency Contact Information E911 RedSky User data o Document call flow(s) and provide meeting notes to update workbook with data captured and provide to the Iron Bow PM within 3 business days o Under the Iron Bow Lead Engineer direction facilitate technical discussions during workbook reviews with functional user groups. o Within each workbook, a Test Plan will be created that details how the solution will be tested and what results are expected. The test plan will include items such as: validating build validating call flows validating IVRs desk set features/functions failover testing and integration testing (SME, UCCX, Unity Connection, etc.) o Device Programming Program devices based on the final approved workbooks o Voicemail Mailbox Creation o Configure analog ports o VoIP Phones o KEM (only works with 8851, new or exsiting) Cutover/Post-Cutover Support On customer site supporting Cutover tasks Execute and documents Tests with MedStar (Based on the Workbooks) The installation anticipates a phased approach to minimize impact to staff and patients, and to fit into the MedStar Maintenance Windows. Iron Bow plans for six (6) cutovers for telephones and analog ports, which will include migrating from 4 to 5 digits prior to or during the first cut-over. Phased cutovers will cover the Unify multi-button IP Telephones. A cutover for the analog station ports to take place with each phased phone station cutover. The hospital cutovers will be coordinated with MedStar and will involve configurations to both the CUCM and the Unify phone system, and to the PSTN connectivity from the PSTN providers. Additionally, a UCCX CSQ or Advanced IVR will be supported per cutover and requires Iron Bow support during cutover and support post cutover. At a high level the cutover will include: o Legacy PBX configuration to support Inter-system calling, meaning re-route of internal and PSTN calling to phones that have been migrated to CUCM via SIP trunks o CUCM configuration to ensure inter-system calling to the legacy PBX and to the PSTN o Porting DID extensions from the facilities in the legacy PBX to SIP trunking to the ISR4451 and the ASR1002X CUBE gateways o Migration from 4 to 5 digit dialing prior to or during first cutover o UCCX Basic and Advanced IVR updates and end-user support o Telephone replacement as outlined in the sections above o Test and Acceptance per design documentation On customer site supporting Post Cutover tasks for 8 hours per day for three consecutive days following each cutover. e911 Travel to site and test each ELIN (108) added to an ERL using the 'Test ERL' via VPN or Local test phone. The reason to test an ELIN is to ensure it will be displayed at the PSAP correctly. The ERLs and Discovery via IP Subnet have already been established. Once testing has been completed successfully, the ELINs will be added to their ERL as appropriate prior to phone go-live and documented for transition.

THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done. THE POSITION Serve as the Network Manager for the Joint Staff Support Center (JSSC) Information Technology Support Services (JSSC-ITSS) contract. Responsible for monitoring systems and networks at critical sites, including the Pentagon, to ensure optimal performance and situational awareness for national military Command and Control (C2) systems in the National Capital Region and remote locations. COMPENSATION AND BENEFITS We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off - EVEN YOUR BIRTHDAY! RESPONSIBILITIES: * Responsible for providing technical network monitoring and performance management support of information systems operations for JSSC controlled C2 system and the assets at the JS designated critical and special interest sites. Plan, direct and coordinate Network Monitoring and Management: Oversee technical network monitoring and performance management for specific information systems. Coordinate network operations to ensure reliability and quality transmission. * Application Administration: Manage and troubleshoot commercial applications within a designated system environment. Document outages and conduct performance analysis to ensure system functionality. * Technical Support: Collaborate with customers and leadership to address technical issues. Provide system administration support and offer guidance on network performance. * Problem Resolution: Identify and resolve network problems, keeping management and customers informed. Advise on network performance improvements. * Enhancement Planning: Plan and implement network upgrades and enhancements. Record outages and conduct system performance evaluations. * Performance Monitoring: Monitor network, server, and application availability. Collect performance data and identify potential issues using diagnostic tools. * Incident Management: Troubleshoot network-related incidents and develop strategies for improvement. Document outages and ensure proper notifications. * System Maintenance: Run batch jobs or scripts to maintain system uptime. Analyze performance data and recommend solutions. * Coordination: Coordinate with designated sites for performance monitoring and troubleshooting. Assist with SNMP configuration and software installation. * Judgment and Planning: Exercise independent judgment in achieving contract objectives. Anticipate customer needs and plan system upgrades accordingly. * Resource Management: Manage resource usage to optimize network availability and minimize costs. Communicate effectively with users and external organizations. * Compliance: Ensure compliance with safety, security, and other protocols. Stay updated on training and certification requirements. ADDITIONAL INFORMATION * 100% on-site at the Pentagon. * This is a DAY shift role. Qualifications * Minimum Active Top-Secret Clearance with SCI Eligibility; AND, * High school diploma or equivalent; AND, * 5+ years of general information technology experience PREFERRED * Active CompTIA Security+ CE or equivalent Equal opportunity employer, including disability/vets.

Job Description Software Development Manager Location: Remote (U.S. only) Clearance: Must be able to obtain a Public Trust clearance (U.S. Citizenship or Permanent Resident required) We are seeking a Software Engineering Manager to lead and support multiple software development teams delivering high-value solutions for our federal health IT customer. This role is focused on people leadership, process improvement, and cross-functional collaboration-ensuring teams are well-supported, engaged, and aligned with business priorities. The ideal candidate has proven experience managing multiple teams, guiding technical conversations without needing to "be the coder," and fostering an environment where developers, business owners, and technical partners work together effectively. Key Responsibilities Team Leadership & People Management Provide direct management to multiple software developers across teams. Conduct regular 1:1s and team meetings to mentor, coach, and guide professional growth. Foster a culture of innovation, accountability, and continuous improvement. Ensure teams are empowered to bring forward new ideas and solutions. Monitor team health, morale, and performance, and proactively address challenges. Agile & Process Leadership Actively participate in and support multiple Scrum teams, attending sprint ceremonies (stand-ups, sprint planning, reviews). Partner with Scrum Masters and Product Owners to ensure smooth sprint execution and delivery alignment. Prioritize and sequence work across teams in collaboration with business owners and project managers. Champion best practices in Agile delivery, software development lifecycle (SDLC), and DevOps collaboration. Stakeholder Engagement Serve as liaison between development teams, government business owners, project management, and technical groups (e.g., security, DevOps, infrastructure). Help business stakeholders refine priorities and make informed decisions with technical input. Translate business goals into actionable plans for development teams. Communicate team progress, risks, dependencies, and issues clearly to leadership and stakeholders. Technical & Strategic Guidance Collaborate with technical leads and architects to ensure teams align with enterprise standards and architectural direction. Stay informed on industry trends and federal health IT initiatives to help guide strategic planning. Ensure that development, DevOps, and security considerations are well-integrated into delivery. Required Qualifications 12 years of professional IT experience, with at least 5+ years in software engineering team management. 5 years of experience managing multiple distributed Agile teams (remote team management experience strongly preferred). 5 years of experience mentoring, coaching, and developing technical staff. 5 Years of experience in software engineering principles, Agile methodologies, and SDLC. U.S. Citizenship or Permanent Resident with the ablity to obtain a Public Trust clearance. Preferred Qualifications Familiarity with federal health IT programs and regulations. Experience engaging with technical teams (DevOps, Security, Cloud, Infrastructure) in an oversight or collaborative capacity. Understanding of Java/J2EE, AWS hosting/monitoring, and DevOps practices (not required to code, but able to guide). SAFe or other scaled Agile framework experience. Excellent communication, collaboration, and facilitation skills with both technical and non-technical stakeholders. Experience working in a government contracting environment a plus. Why This Role Matters This position is less about writing code and more about building high-performing teams, ensuring process alignment, and serving as a trusted partner between development, business, and technical stakeholders. You'll play a central role in making sure our teams deliver value to our federal customer while supporting and growing the people who make it possible. Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. Job Posted by ApplicantPro