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Quality Assurance Coordinator jobs at ExamWorks
- 60 jobsCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guideone Insurance
Atlanta, GA jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG Skills & Requirements Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG$79.2k-125k yearly 11d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guide One Insurance
Atlanta, GA jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: * Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. * Completes executive summaries and various reports to underwriting management including presentations with senior leaders. * Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. * Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. * Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. * Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. * Participates in commercial underwriting/project initiatives and often the QA subject matter expert. * All other duties as assigned. Qualifications: * Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. * Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. * Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. * Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. * Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: * $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: * Competitive base salary plus incentive plans for eligible team members * 401(K) retirement plan that includes a company match of up to 6% of your eligible salary * Free basic life and AD&D, long-term disability and short-term disability insurance * Medical, dental and vision plans to meet your unique healthcare needs * Wellness incentives * Generous time off program that includes personal, holiday and volunteer paid time off * Flexible work schedules and hybrid/remote options for eligible positions * Educational assistance #TMG$79.2k-125k yearly 10d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guideone Insurance
Chicago, IL jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG Skills & Requirements Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG$79.2k-125k yearly 11d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guide One Insurance
Chicago, IL jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: * Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. * Completes executive summaries and various reports to underwriting management including presentations with senior leaders. * Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. * Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. * Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. * Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. * Participates in commercial underwriting/project initiatives and often the QA subject matter expert. * All other duties as assigned. Qualifications: * Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. * Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. * Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. * Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. * Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: * $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: * Competitive base salary plus incentive plans for eligible team members * 401(K) retirement plan that includes a company match of up to 6% of your eligible salary * Free basic life and AD&D, long-term disability and short-term disability insurance * Medical, dental and vision plans to meet your unique healthcare needs * Wellness incentives * Generous time off program that includes personal, holiday and volunteer paid time off * Flexible work schedules and hybrid/remote options for eligible positions * Educational assistance #TMG$79.2k-125k yearly 10d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guideone Insurance
Phoenix, AZ jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG Skills & Requirements Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG$79.2k-125k yearly 10d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guide One Insurance
Phoenix, AZ jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: * Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. * Completes executive summaries and various reports to underwriting management including presentations with senior leaders. * Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. * Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. * Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. * Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. * Participates in commercial underwriting/project initiatives and often the QA subject matter expert. * All other duties as assigned. Qualifications: * Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. * Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. * Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. * Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. * Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: * $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: * Competitive base salary plus incentive plans for eligible team members * 401(K) retirement plan that includes a company match of up to 6% of your eligible salary * Free basic life and AD&D, long-term disability and short-term disability insurance * Medical, dental and vision plans to meet your unique healthcare needs * Wellness incentives * Generous time off program that includes personal, holiday and volunteer paid time off * Flexible work schedules and hybrid/remote options for eligible positions * Educational assistance #TMG$79.2k-125k yearly 10d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guideone Insurance
Philadelphia, PA jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. Completes executive summaries and various reports to underwriting management including presentations with senior leaders. Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. Participates in commercial underwriting/project initiatives and often the QA subject matter expert. All other duties as assigned. Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG Skills & Requirements Qualifications: Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: Competitive base salary plus incentive plans for eligible team members 401(K) retirement plan that includes a company match of up to 6% of your eligible salary Free basic life and AD&D, long-term disability and short-term disability insurance Medical, dental and vision plans to meet your unique healthcare needs Wellness incentives Generous time off program that includes personal, holiday and volunteer paid time off Flexible work schedules and hybrid/remote options for eligible positions Educational assistance #TMG$79.2k-125k yearly 11d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - Remote Opportunity
Guide One Insurance
Philadelphia, PA jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: * Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. * Completes executive summaries and various reports to underwriting management including presentations with senior leaders. * Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. * Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. * Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. * Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. * Participates in commercial underwriting/project initiatives and often the QA subject matter expert. * All other duties as assigned. Qualifications: * Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. * Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. * Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. * Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. * Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: * $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: * Competitive base salary plus incentive plans for eligible team members * 401(K) retirement plan that includes a company match of up to 6% of your eligible salary * Free basic life and AD&D, long-term disability and short-term disability insurance * Medical, dental and vision plans to meet your unique healthcare needs * Wellness incentives * Generous time off program that includes personal, holiday and volunteer paid time off * Flexible work schedules and hybrid/remote options for eligible positions * Educational assistance #TMG$79.2k-125k yearly 10d agoCommercial Property and Casualty Underwriting Quality Assurance Analyst - On-site or Hybrid Opportunity
Guide One Insurance
West Des Moines, IA jobs
We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. In this role, you will participate in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. Working collaboratively, you will review targeted and random underwriting files to highlight strengths and uncover opportunities for improvement. As a key partner to underwriting leadership, you will help design and implement training strategies that enhance underwriter performance and support continuous improvement. You will also collaborate closely with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects as needed. Success in this position requires adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution. The ideal candidate brings curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence. Responsibilities: * Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers. * Completes executive summaries and various reports to underwriting management including presentations with senior leaders. * Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance. * Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum. * Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines. * Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence. * Participates in commercial underwriting/project initiatives and often the QA subject matter expert. * All other duties as assigned. Qualifications: * Bachelor's degree in business administration or related field of study, or equivalent combination of education and/or experience. * Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role. * Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role. * Underwriting experience in Non-Profit Human Services and/or Programs highly desirable. * Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred. Compensation: * $79,200 - $125,000 commensurate with experience, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: * Competitive base salary plus incentive plans for eligible team members * 401(K) retirement plan that includes a company match of up to 6% of your eligible salary * Free basic life and AD&D, long-term disability and short-term disability insurance * Medical, dental and vision plans to meet your unique healthcare needs * Wellness incentives * Generous time off program that includes personal, holiday and volunteer paid time off * Flexible work schedules and hybrid/remote options for eligible positions * Educational assistance #TMG$79.2k-125k yearly 10d agoTechnical QA Analyst II
Capital Rx
Remote
About Us: Judi Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and Judi , the industry's leading proprietary Enterprise Health Platform. To learn more, visit **************** Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: The Technical QA Analyst II is a critical contributor to delivering high-quality products within the Capital Rx JUDI platform, aligning with business goals and exceeding user expectations. Working closely with Product Managers, engineers, and stakeholders, this role ensures the seamless execution of the product roadmap by proactively identifying and resolving technical issues, validating functionality, and enhancing user experiences. This role combines a detail-oriented approach to quality assurance with a collaborative mindset to drive operational efficiency, support clinical programs, and deliver innovative solutions that benefit all Capital Rx members and clients. A strong technical aptitude and ability to deeply analyze system behavior are essential Position Responsibilities: Technical Issue Identification & Root Cause Analysis: Identify, investigate, and triage technical issues within the JUDI tech stack (specifically focusing on [Specify Key Technologies - e.g., Python/Django, PostgreSQL, AWS services]). Conduct thorough root cause analysis, utilizing logs, database queries, and system monitoring data to pinpoint the source of problems. Log Analysis & Monitoring: Monitor and analyze system logs (e.g., using CloudWatch, Datadog, or New Relic) to validate application functionality, identify performance bottlenecks, and proactively detect anomalies. Develop and maintain dashboards to visualize key system metrics. Database Querying & Analysis: Utilize SQL to query and analyze data within the JUDI database (PostgreSQL preferred). Develop and execute complex queries to investigate data discrepancies, identify trends, and support troubleshooting efforts. Familiarity with SQLAlchemy is a plus. AWS Service Support: Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform (e.g., EC2, S3, Lambda, RDS). Assist with troubleshooting issues related to these services. Collaboration & Requirements Translation: Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. Participate in sprint planning and daily stand-ups. QA Execution: Conduct thorough QA tasks, including ticket review, refinement, testing (manual and potentially exploratory), and bug identification. Scrum Team Support: Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development. UAT Support: Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals. Compliance & Reporting: Ensure adherence to company policies, including timely reporting of noncompliance. Code of Conduct: Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field. 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role. Proficiency in Python Strong SQL experience; familiarity with SQLAlchemy is preferred. Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic. Familiarity with Agile methodologies and workflows. Experience with GitHub or similar source control repositories. Excellent communication and collaboration skills, with the ability to translate between technical and non-technical audiences both verbally and in writing. Strong analytical and problem-solving skills with attention to detail and QA principles Preferred Qualifications: Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Knowledge of API testing methodologies. Experience with CI/CD pipelines. Understanding of data warehousing concepts. Experience in the PBM space. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$85,000-$100,000 USD This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$85k-100k yearly Auto-Apply 60d+ agoQuality Performance Evaluation Specialist
Associated Administrators
Las Vegas, NV jobs
The quality performance evaluation (QPE) specialist is a key contributor to maintaining and enhancing the customer experience across our operations. This role is responsible for assessing customer interactions to ensure alignment with quality standards, regulatory compliance, and customer excellence. By analyzing performance trends and identifying areas for improvement, the QPE Specailist that success in this role requires strong analytical capabilities, attention to detail, and a commitment to driving high-quality customer engagements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Monitor and evaluate inbound and outbound customer interactions across multiple channels (phone, chat, email) for quality, compliance, and adherence to internal standards. Document audit findings and deliver clear, constructive feedback to frontline agents and supervisors. Identify trends, gaps, and opportunities for improvement in agent performance and customer experience. Collaborate with learning and development, operations, and leadership teams to support coaching, development, and process improvement initiatives. Participate or facilitate calibration sessions to ensure consistency and fairness in quality evaluations. Provide weekly quality performance evaluation coaching session for operations teams. Maintain accurate records of audits and contribute to regular reporting on quality metrics and KPIs. Assist in the development and refinement of quality scorecards, evaluation criteria, and audit tools. Stay current on industry best practices, compliance requirements, and customer service standards. Performs other related duties and special projects as needed. Minimum Qualifications High School Diploma or GED. Two years of experience in training and material development. Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly. Excellent verbal and written communication skills, including interpersonal skills. Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and delivery on multiple priorities. Exceptional analytical and problem resolution skills; ability to exercise independent and, sound judgment. Experience facilitating in person and virtual classrooms with proficient presentation skills. Proficiency with MS Office tools and applications. Some travel may be required. Preferred Qualifications Prior multi-employer and Taft-Hartley trust fund experience. Bachelor's degree in training or educational related field. Certification in training, learning, development, or quality. Experience with speech analytics or quality monitoring software. Familiarity with regulatory compliance standards (e.g., HIPAA, PCI-DSS, FDCPA) depending on industry. Bilingual or multilingual capabilities are a plus Working Conditions/Physical Effort Normal degree of physical effort in a typical office environment with comfortable, constant temperatures and absence of objectionable elements. Able to lift up to 15 pounds. May be required to work remotely. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!$61k-94k yearly est. Auto-Apply 38d agoQuality Assurance Specialist, Designated Complaint Unit (Americas) - Hybrid
WSA Americas
Iselin, NJ jobs
Job Description WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations. Office location - Iselin, New Jersey (hybrid) Base range - 70,000 - 90,000 ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as part of the America's DCU working in a Global and multicultural Team that ensures customer complaints are captured, assessed for reportability, processed and resolved in a timely manner as per applicable internal and regulatory requirements. Perform initial screening of new complaints to determine potential reportability, investigator and appropriate investigation location. Process local device return logistics for complaint handling. Perform follow-ups with investigators, LPOC's and other partners to ensure complaints are processed in a timely manner. Continuously review complaint files to ensure documentation is aligned according to requirements (internal/external) and good documentation practices. Perform final review of complaint files to ensure all activities were completed and documented accordingly. Provide input on Global Projects and process improvements related to complaint handling. Provide support for stakeholders and ensure that Global complaint process inspections and audits (internal and external) are effectively managed. Serve as a contact person to local Customer Service, Affiliates and LPOC's to ensure all appropriate complaint information is received for day-to-day complaint handling. Be available for early morning calls with global Team 1-2x per month. REQUIREMENTS: Bachelor's degree required Experience or knowledge with Complaint Handling processes and associated standards and regulations (FDA, ISO 13485, CFR, GMP, etc.) preferred Proficient with Microsoft Office tools (Excel, PowerPoint, Word). Salesforce and/or Complaint Management System experience preferred Possess leadership capabilities Strong problem-solving and time management skills Team player Ability to work independently The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.$74k-110k yearly est. 4d agoChief Clinical and Quality Officer
The Cigna Group
Saint Louis, MO jobs
**Flexible Onsite Location: Bloomfield, CT, St, Louis, MO, Philadelphia, PA, other locations where The Cigna Group has an office presence.** The Chief Clinical Quality Officer (CCQO) at The Cigna Group is responsible for overseeing the quality and safety of healthcare services ensuring the delivery of safe, effective, and patient-centered care while aligning quality initiatives with the company's strategic goals and operational excellence. This role will lead a cross-functional team of clinical and business leaders to build solutions, processes and functions that ensure a high degree of clinical integrity, quality and safety. The CCQO will work closely with the CMOs, policy teams, safety infrastructure, compliance and legal teams, and technology teams to drive quality improvement initiatives, leverage data analytics and reporting, and enhance patient outcomes and satisfaction. **Key Responsibilities:** + **Quality Management:** + Develop and implement quality improvement and outcome strategies aligned with organizational goals. + Collaborate with stakeholders to set and monitor key performance indicators (KPIs) related to healthcare quality and outcomes. + Oversee quality assurance programs to ensure compliance with local, state, and federal regulation and with healthcare quality standards, including HIPAA, JCAHO, and CMS as well as HEDIS, NCQA Health Plan Ratings, STARS, and CAHPS compliance. + Identify and mitigate risks related to healthcare quality and implement continuous improvement methodologies like Six Sigma or Lean Healthcare. + **Clinical Safety Oversight:** + Lead the development and implementation of a robust clinical safety framework across all care and health services delivery settings. + Oversee incident reporting systems, root cause analyses (RCA), and failure mode and effects analyses (FMEA) to proactively identify and mitigate risks. + Establish and monitor clinical safety KPIs, including adverse event rates, sentinel events, and near misses. + Collaborate closely with legal, compliance and FWA teams. + Ensure timely investigation and resolution of safety events, with transparent reporting to leadership and regulatory bodies. + Collaborate with clinical leaders to embed evidence-based safety protocols and promote a culture of high reliability. + Champion infection prevention and control programs, medication safety initiatives, and patient harm reduction strategies. + **Leadership & Team Management:** + Collaborate with stakeholders to develop business cases and monitor performance. + Lead and develop a multidisciplinary team focused on clinical excellence, quality and safety. + Foster a culture of continuous improvement and innovation. + Represent the department in executive meetings and external forums. + **Stakeholder Engagement & Collaboration:** + Collaborate with internal entities, healthcare providers, and members/patients to improve quality and integration of interventions. + Engage with industry experts and participate in relevant forums and committees. **Required Qualifications:** + MD or DO with board certification. + 15+ years of leadership experience in a large healthcare organization, including 5+ years in direct leadership of patient experience and quality improvement. + Strong knowledge of healthcare quality standards and patient experience strategies. + Excellent leadership skills, strategic thinking, and ability to execute for results in a complex commercial environment. + Proven ability to innovate and drive organizational change. + Experience in a highly matrixed organization with strong internal enterprise relations. + Strong communication skills, with the ability to translate complex topics into consumable formats. **Key Competencies:** + Strategic Mindset + Builds Networks + Manages Conflict + Organizational Savvy + Courage + Drives Vision and Purpose + Persuades + Cultivates Innovation + Situational Adaptability + Ensures Accountability + Resourcefulness If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._$47k-67k yearly est. 60d+ agoQuality Assurance Engineering Specialist
Great American Insurance
Cincinnati, OH jobs
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors. The Quality Assurance team within P&C IT Services is seeking a Data Quality Assurance Lead to work a hybrid schedule out of the Cincinnati office. Scope of Job: Provide Expertise in ETL, Snowflake, Python , test automation in data testing Performs moderately complex test case/procedure development, test management functions and tasks. Performs moderately complex analysis of requirements, test coverage and impact of proposed requirements changes. Conducts peer reviews of test artifacts. Performs work under moderate supervision and ability to lead a small team of employees and contractors May serve as an agile development team member, creating and testing the product increment. Knowledge, Skills and Experience Essential Job Functions and Responsibilities: 8 to 10+ years of experience in ETL testing, BI testing, 3 to 5 years of experience in leading the team Planning, Monitoring and Control of Testing Activities and Tasks. Experience in creating/analyzing simple to complex SQL. Create, design, and execute the test plans and test cases which covers ETL process and Data Warehouse validation Knowledge on Database objects and relational data models. Good understanding of various database technologies (DB2, Teradata, Oracle 10g/11g, SQL server, Big data/Hadoop) Knowledge of any Cloud (MS Azure, IICS, Snowflake) based testing. Should have exposure to Oracle SQL Developer, Toad, Hive, Toad Data point etc., Good exposure to Data automation validation tools like Informatica DVO, Katalon etc. Data automation using Python is good to have. Good exposure in executing Functional, Regression, Integration and E2E testing. Knowledge on Insurance Domain is plus Good exposure to agile testing process, test strategy planning and implementation, test execution monitoring and reporting. Play a major role in championing the importance in quality improvement across all areas of Software Development Lifecycle. Collaborate with Project teams to understand the business use case and build a data testing strategy Lead and Mentor Data QA team members Coordinate UAT in their E2E Testing Work on Continuous improvements on the processes Excellent verbal and written communication skills Experience and desire to work in a Global delivery environment. Business Unit: Property & Casualty IT Services Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.$63k-97k yearly est. Auto-Apply 60d+ agoManager - Quality Assurance
Goosehead Insurance
Westlake, OH jobs
About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. Job Summary The Quality Manager - Service Support will lead and manage a team performing Quality assessments and analysis. Principal Duties and Responsibilities * Manages a team who evaluates work to ensure it meets company and regulatory requirements to mitigate risk * Maintain quality metrics, performance benchmarks, and review criteria that guide the quality assessment process. Ensure consistency and accuracy across all assessments * Provide ongoing training for quality assessment staff to ensure they are up to date with industry regulations, company standards, and best practices * Monitor and evaluate the quality assessment process, identifying areas for improvement and implementing changes to improve efficiency and effectiveness * Analyze quality data to identify trends and areas of concern. Prepare and present reports on quality metrics, findings, and improvement opportunities to the business * Collaborate with cross department leadership to drive improvement and understand the task their teams perform help mitigate risk * Manage employee performance and career progression Experience and Education * Bachelor's degree in Business, Insurance, Project Management or related field * 5+ years' experience utilizing Qualitative methodologies * 3+ years in Management Required Skills and Abilities * 2+ years of experience in management * Excellent problem-solving, leadership and decision-making skills * Strong communication skills * Direct experience with quality assessments or oversight. Benefits Summary * High quality voluntary health, vision, disability, life, and dental insurance programs * 401K Matching Plan * Employee Stock Purchase Plan * Paid holidays, vacation, and sick leave * Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness * Financial Solution Program Equal Employment Opportunity: Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!$75k-104k yearly est. Auto-Apply 18d agoChief Clinical and Quality Officer
Cigna
Philadelphia, PA jobs
Flexible Onsite Location: Bloomfield, CT, St, Louis, MO, Philadelphia, PA, other locations where The Cigna Group has an office presence. The Chief Clinical Quality Officer (CCQO) at The Cigna Group is responsible for overseeing the quality and safety of healthcare services ensuring the delivery of safe, effective, and patient-centered care while aligning quality initiatives with the company's strategic goals and operational excellence. This role will lead a cross-functional team of clinical and business leaders to build solutions, processes and functions that ensure a high degree of clinical integrity, quality and safety. The CCQO will work closely with the CMOs, policy teams, safety infrastructure, compliance and legal teams, and technology teams to drive quality improvement initiatives, leverage data analytics and reporting, and enhance patient outcomes and satisfaction. Key Responsibilities: * Quality Management: * Develop and implement quality improvement and outcome strategies aligned with organizational goals. * Collaborate with stakeholders to set and monitor key performance indicators (KPIs) related to healthcare quality and outcomes. * Oversee quality assurance programs to ensure compliance with local, state, and federal regulation and with healthcare quality standards, including HIPAA, JCAHO, and CMS as well as HEDIS, NCQA Health Plan Ratings, STARS, and CAHPS compliance. * Identify and mitigate risks related to healthcare quality and implement continuous improvement methodologies like Six Sigma or Lean Healthcare. * Clinical Safety Oversight: * Lead the development and implementation of a robust clinical safety framework across all care and health services delivery settings. * Oversee incident reporting systems, root cause analyses (RCA), and failure mode and effects analyses (FMEA) to proactively identify and mitigate risks. * Establish and monitor clinical safety KPIs, including adverse event rates, sentinel events, and near misses. * Collaborate closely with legal, compliance and FWA teams. * Ensure timely investigation and resolution of safety events, with transparent reporting to leadership and regulatory bodies. * Collaborate with clinical leaders to embed evidence-based safety protocols and promote a culture of high reliability. * Champion infection prevention and control programs, medication safety initiatives, and patient harm reduction strategies. * Leadership & Team Management: * Collaborate with stakeholders to develop business cases and monitor performance. * Lead and develop a multidisciplinary team focused on clinical excellence, quality and safety. * Foster a culture of continuous improvement and innovation. * Represent the department in executive meetings and external forums. * Stakeholder Engagement & Collaboration: * Collaborate with internal entities, healthcare providers, and members/patients to improve quality and integration of interventions. * Engage with industry experts and participate in relevant forums and committees. Required Qualifications: * MD or DO with board certification. * 15+ years of leadership experience in a large healthcare organization, including 5+ years in direct leadership of patient experience and quality improvement. * Strong knowledge of healthcare quality standards and patient experience strategies. * Excellent leadership skills, strategic thinking, and ability to execute for results in a complex commercial environment. * Proven ability to innovate and drive organizational change. * Experience in a highly matrixed organization with strong internal enterprise relations. * Strong communication skills, with the ability to translate complex topics into consumable formats. Key Competencies: * Strategic Mindset * Builds Networks * Manages Conflict * Organizational Savvy * Courage * Drives Vision and Purpose * Persuades * Cultivates Innovation * Situational Adaptability * Ensures Accountability * Resourcefulness If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.$37k-63k yearly est. Auto-Apply 44d agoIT Intern/Summer 2026 - Application Services, Quality Assurance, Data Management
Western Reserve Group
Wooster, OH jobs
We will be staffing (3) Interns for the Summer of 2026 - (1) Application Services (1) Quality Assurance (1) Data Management The internship offers those with a passion for information technology the opportunity to grow their business analysis, software development, quality assurance and data management skillsets and professional skills. This will be accomplished while learning about the insurance industry and gaining invaluable experience working on challenging projects at a growing regional insurance organization. Salary Grade (6) 19.15 - 23.94 - 28.73 ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate through verbal and written communications with experienced cross-disciplinarians through the Software Development Lifecycle through elicitation of requirements, design, technical execution, quality assurance and deployment for a range of projects and/or initiatives. Manage and communicate problems/incidents with appropriate escalations. Provide input into process improvement, automation opportunities and influence technical solutions. BASIC QUALIFICATIONS - BUSINESS ANALYSIS Experience in computer science or information systems from an accredited four-year high school, college, or university. Ability to solicit and gather business requirements through WRG templates and processes. BASIC QUALIFICATIONS - SOFTWARE DEVELOPMENT Experience in computer science or information systems from an accredited four-year high school, college, or university. Experience with front-end development, mobile application support and integrations and enterprise support. Experience programming with the languages and tools for web platforms (i.e., ASP, .Net, C#, Java, AngularJS, etc.) BASIC QUALIFICATIONS - QUALITY ASSURANCE Experience in computer science or information systems from an accredited four-year high school, college, or university. Familiarity with test case designs, develop and execution using test plans and functional specifications. BASIC QUALIFICATIONS - DATA MANAGEMENT Experience in computer science or information systems from an accredited four-year high school, college, or university. Familiarity with advanced functions in Excel (pivot tables, conditional logic, etc.) Ability to independently write SQL queries Familiarity with relational database structure and experience querying databases Experience using business intelligence reporting tools, such as Cognos, Power BI, or Tableau PREFERRED QUALIFICATIONS Knowledge of insurance industry Knowledge of Software Development Lifecycle (SDLC) methodologies and processes. Previous Information Technology internship experience in Software Development, Business Analysis and Quality Assurance is a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees may be required to travel from time to time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is quiet with needed interaction between other employees, immediate supervisor, and other company staff.$41k-64k yearly est. 60d+ agoClinical Quality Value Analyst - Materials Management - Salary
Memorial Health System
Marietta, OH jobs
Job Details Marietta, OH Salary 8-Hour Day Shift ProfessionalDescription In an environment of continuous quality improvement, the Clinical Quality Value Analyst (CQVA) leads and directs strategic sourcing activities throughout the health system for a wide variety of medical products. In this role, the CQVA will actively engage physicians and clinical leadership in value-based variation reduction related to both clinical practice, products, devices and supplies. Thie CQVA Clinician will serve as a non-voting member of the CQVA planning committee on Surgical, Nursing, Operational and executive committees. Additionally, this role will provide system leadership to effectively coordinate change management systems that result in the establishment and adherence to a streamlined method of reducing variation of product/ service selection, utilization, quality and cost. The incumbent will push clinical and strategic expertise that facilitates supply and other service expense management while continuously improving processes that support safe patient care, education and research. Job Functions: Participates/works closely with cross-functional sourcing teams to drive system-wide priorities and achieve service and quality excellence, knowledge transfer for replication of “best practice” strategic sourcing for the cardio-vascular and surgical service lines. Participates and takes lead with sourcing teams on identifying strategic sourcing opportunities to source and implement effective strategic sourcing strategies for the cardio-vascular and surgical services supply/equipment management focus areas. Defines and shares strategies and visions with leadership. Serves as the system representative for the cardio-vascular and surgical services sourcing initiatives. Participates as the system's representative to develop communications and implementation strategies that ensure the system's stakeholders interests are included in the final decision. Prioritizes assigned projects by the Director, supply chain; leads strategy development; manages request for information (RFI) and request for proposals (RFP); processes, leads negotiations and assists in the implementation of approved sourcing initiatives. Tracks and measures supplier performance and costs to agreed upon baseline measurements. Monitors contract compliance and optimizes contractual obligations to realize maximum pricing schedules. Assesses procurement needs at each if the entitles within the system and makes recommendations to the Director, Supply Chain for coordinating and improving operations and implementing programs and procedures to optimize savings in the cardiovascular and surgical services. Assumes all other duties and responsibilities as necessary. Qualifications Minimum Education/Experience Required: Bachelor's degree in nursing required; master's degree preferred. Minimum of five (5) years of hospital-based nursing experience required. License in the State of Ohio as a registered nurse required. Management experience preferred. Analytical experience with knowledge of financial and accounting concepts preferred. Special Knowledge, Skills, Training: Proficient with Microsoft Suite (Word, Excel, PowerPoint) and the ability to learn new software programs. Strong communications skills, interpersonal, organizational, and facilitation skills, including the ability to negotiate, resolve conflicts and build teams. Possess both oral and written including the ability to give presentations to physicians, clinicians, and administrators. Demonstrated problem-resolution skills. Understands inter-working of supply chain activities. Attention to detail and follow-through. Analytical and quantitative skills including data gathering, organization, assessment, reporting, and presentation. Independent and self-motivated, and the ability to handle multiple projects simultaneously. Promotes teamwork and creates winning solutions and builds relationships. Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at ************************** Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer. Memorial Health System is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ******************************************* or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax ************** or email at ***********************. * Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.$61k-82k yearly est. 16d agoCompliance Coordinator
Us Acute Care Solutions
Ohio jobs
Your career is more than just a job, it's part of your life. Whether you're a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success. USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class. The Compliance Coordinator assists the US Acute Care Solutions Compliance & Ethics Department (C&E) with the administration of its corporate healthcare compliance program by managing projects, maintaining databases, preparing reports for leadership and clients, and supporting department operations. This role requires strong organizational skills, attention to detail, and the ability to analyze data, improve processes, and collaborate with other departments to ensure compliance initiatives are completed accurately and efficiently. Responsibilities also include supporting substantive C&E functions, including investigations, compliance inquiries, and internal audits. The Compliance Coordinator will have access to sensitive company information and is expected to handle this information with proper care and confidentiality. ESSENTIAL JOB FUNCTIONS: Develop and maintain a strong understanding of USACS's service lines, operations, and strategy to align compliance activities with business objectives. Establish and maintain close working relationships across multiple corporate functions (IT, Finance, Legal, Human Resources, Operations, Regional/Clinical Leadership). Provide project management for strategic C&E initiatives, including quarterly reports to the USACS Executive Compliance Committee and the USACS Audit & Compliance Committee of the Board of Directors, compliance training programs, surveys, risk assessments and reporting. Serve as the C&E point of contact for USACS clinicians, clinical and operational leadership, and USACS clients on strategic projects. Track compliance initiatives and projects to ensure timely completion, following up on outstanding items as needed. Create and analyze reports, charts, and graphs using Excel and other online databases to monitor compliance program activity. Manage the Ethics Inbox and Hotline, triage incoming reports and ensure they are logged in the case management system and assigned to the appropriate team member or department for handling. Perform exclusion screenings to identify individuals or entities restricted from participation in federal or state healthcare programs and escalate any matches in accordance with compliance policies. Review and evaluate charitable contribution requests to ensure compliance with company policies and applicable regulations, escalating approvals as needed. Develop and manage compliance-related content, including surveys and training materials. Maintain publication standards for C&E policies, communications, presentations, and reports; review final written work product to ensure that C&E communications meet such standards. Support process improvement by identifying inefficiencies in workflows, recommending solutions, and helping implement changes. Maintain calendars, prepare agendas, capture meeting minutes, and support scheduling for the Chief Compliance Officer and department. Assist in travel coordination for team members and expense reporting. Provide administrative support to ensure smooth department operations, including organizing files and maintaining efficient workflows. Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Exceptionally detail-oriented to produce accurate work. Strong time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced work environment. Ability to develop collaborative relationships with USACS employees, operational and clinical leaders, and clients to advance C&E projects and goals. Ability to handle sensitive information while maintaining a high degree of professionalism. Proficient with personal computers and software, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other standard business tools. Skilled in Excel and online databases to analyze data, track trends, and create high-impact reports and presentations. Strong problem-solving ability with the capacity to research, evaluate options, and recommend practical solutions. Strong organizational skills, including the ability to efficiently manage, digitize, and maintain both electronic and physical records, as needed. Commitment to continuous learning and skill development. Strong verbal and written communication skills, with the ability to interact professionally with colleagues, leadership, clients, and external stakeholders; clear, accurate, and grammatically correct correspondence. EDUCATION AND EXPERIENCE: BS/BA Degree (4 year) preferred Experience in healthcare compliance preferred 2-4 years of experience in healthcare support services, operations, or administrative roles required Hourly Rate: $21.59 - $39.94 Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description. US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options. To learn more, please visit the following link: *********************************** Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.$21.6-39.9 hourly Auto-Apply 60d+ agoSoftware Quality Assurance Engineer II
Gerber Life Insurance In Fremont, Michigan
Cincinnati, OH jobs
Overview Applies technical skill sets and knowledge to develop and employ complete and accurate test plans for implementation of new products and/or system enhancements. Responsible for functional and interface testing deliverables of Enterprise systems. Works with minimal supervision and is responsible for making established range of decisions, escalating to Manager and updating Manager on a regular basis. Responsibilities What you will do: Assess functional requirements, specifications, and technical design documents to provide timely and meaningful feedback. Create traceability matrices, functional and/or integration test plans, test cases, test data, and expected results for moderate- to large-scale projects. Review and obtain approval for test plans, test cases, and test data with business units to ensure all procedures and system processes are adequately covered. Communicate and follow up on any deviations from these plans with the business units. Stay updated on trends in our business, Information Technology, and Software Quality Assurance through networking and training. Be aware of strategies and major operational initiatives. Execute functional and/or integration test plans. Report, triage, and monitor defects for assigned work. Ensure quality metric data is collected and reported for each release. Identify test cases suitable for test automation. Use IT-approved test automation tools to automate appropriate test cases according to SQA test automation standards. Collaborate closely with development and business teams to communicate problem impacts and understand business requirements. Build effective client and business relationships and establish credibility. Serve as a change agent across the enterprise for SQA services. Performs other duties as assigned. Complies with all policies and standards. Qualifications Bachelor's Degree In Computer Science or Information Technology or commensurate selection criteria experience - Required Experience in software quality assurance or testing in moderate to large multi-platform environments - Required Experience in identifying, defining, and quantifying problems, collecting and interpreting data, establishing facts, and providing effective solutions for moderate to complex issues - Required Strong analytical skills with experience in implementing and managing software quality assurance metrics - Required Ability to translate technical specifications into non-technical business language. Develop moderate to complex computer system test plans and test cases. Understanding of functional, integration, data, and/or security testing disciplines. Results-driven with a track record of overcoming obstacles. Skills in technical writing, flow charting, and process modeling methods. Proficiency in using data comparison/validation tools, such as SQL tools. Ability to create test automation scripts using IT-approved test automation tools. Excellent verbal and written communication skills, capable of conveying information to internal and external customers clearly, concisely, and accurately, while adhering to proper punctuation, grammar, diction, and style rules. Ability to translate technical specifications into non-technical business language Proficiency in word processing, spreadsheet, database applications, and presentation software. Current Certified Software Tester (CSTE) Upon Hire - Preferred Certified Software Quality Analyst (CSQA) Upon Hire - Preferred Certified Software Test Engineer Certified Software Test Engineer (CSTE) Upon Hire - Preferred ISTQB Certified Tester, Foundation Level (CTFL) Upon Hire - Preferred ASQ Certified Quality Improvement Associate (ASQ CQIA) Quality Improvement Associate Certification (CQIA) Upon Hire - Preferred Certified Software Test Professional (CSTP) Upon Hire - Preferred Work Setting/Position Demands: Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings. Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned. Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis. Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions Performs substantial movement of wrists, hands, and fingers for continuous computer work. Extended hours required during peak workloads or special projects/events. Occasional after-hours work needed Travel Requirements: None We can recommend jobs specifically for you! Click here to get started.$65k-84k yearly est. Auto-Apply 60d+ ago
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