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Exchange administrator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Laura Kier,

Marc Lessard

Below we've compiled a list of the most critical exchange administrator skills. We ranked the top skills for exchange administrators based on the percentage of resumes they appeared on. For example, 8.3% of exchange administrator resumes contained powershell as a skill. Continue reading to find out what skills an exchange administrator needs to be successful in the workplace.

15 exchange administrator skills for your resume and career

1. PowerShell

Here's how exchange administrators use powershell:

Automated and executed Office 365 administrative tasks via PowerShell such as user account licensing and statistic reporting.
Created PowerShell script to automate Active-Sync Federation with Microsoft Cloud.

2. Windows Server

Here's how exchange administrators use windows server:

Hold multifaceted responsibilities for configuring, installing and administering Windows servers and telecommunications systems that supported staff of 500 personnel.
Complete administration of Windows servers including Servers backup and Patch management.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how exchange administrators use troubleshoot:

Blackberry and Good-mobile administration services to include: management and troubleshoot user accounts, application control policies and software configuration.
Retail Email Administrator Perform system administration, troubleshoot and determine solutions for multiple operating systems.

4. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how exchange administrators use infrastructure:

Coordinated and ensured the successful installation and configuration of critical Iraqi Command and Control Data and Voice network infrastructure.
Performed infrastructure maintenance and support of Active Directory Lightweight Directory Services, Network Infrastructure, and monitoring infrastructure.

5. Microsoft Exchange

Here's how exchange administrators use microsoft exchange:

Experience in configuring and troubleshooting Blackberry Enterprise and Microsoft Exchange.
Managed Defense Supply Center Richmond's Microsoft Exchange/Email environment.

6. Mobile Device Management

Here's how exchange administrators use mobile device management:

Trouble shoot with mail flow issue to BB Mobile Device Management.
Key contributor to the deployment of a Mobile Device Security standard and Mobile Device Management infrastructure.

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7. Exchange Server

Here's how exchange administrators use exchange server:

Provided third level troubleshooting of Exchange Server connectivity and production issues using native utilities such as event viewer and performance monitor.
Configured Exchange servers to optimize performance.

8. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how exchange administrators use dns:

Experience in Microsoft Active Directory Domain Administration, Network Administration (security system configurations, security, DNS and DHCP).
Installed a new domain controller including DNS, DHCP, Backup Exec, and VOIP system for new branch office.

9. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how exchange administrators use cloud:

Collaborate with Server Teams via Conference bridges to triage and resolve back-end server Cloud issues.
Migrate ARNORTH users to Enterprise Services in Cloud computing.

10. Azure

Here's how exchange administrators use azure:

Implemented Office 365 Tenant implementation with Azure AD Connect and ADFS for Single Sign-On.
Deployed Azure AD Connect and performed Office365 tenant validation.

11. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how exchange administrators use database:

Configured Database Availability Group to provide High Availability and Disaster Recovery capability.
Monitored server and database performance to ensure optimal utilization of resources.

12. SharePoint

Here's how exchange administrators use sharepoint:

Updated exchange protection configurations, site security configurations and SharePoint configurations to ensure successful migration.
Improved SharePoint security and governance policies to repair faltering information architecture and inefficient portal usage.

13. Escalation Support

Here's how exchange administrators use escalation support:

Provided third-level escalation support for messaging-related support issues and requests.
Served as escalation support for issues that could not be solved quickly.

14. SQL

Here's how exchange administrators use sql:

Design and Implementing BES 5.0.2 Server utilizing High Availability configured Environment - over a Virtual SQL 2008 Server.
Monitor and Maintain SQL databases for size and integrity of data Maintain classified exchange environment Secret Clearance.

15. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how exchange administrators use disaster recovery:

Initiated a standby continuous replication plan for the information store to assist with high availability and disaster recovery.
Diagnose and correct all advanced server hardware and software problems-perform disaster recovery operations as necessary.

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What skills help Exchange Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What exchange administrator skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

What type of skills will young exchange administrators need?

Marc Lessard

Professor, University of New Hampshire

This is a very good and important question. Graduates who can address complex problems in creative ways will be the most successful. This might sound obvious, but there seems to be a trend developing where younger engineers tend to want to follow written procedures or instructions for solving problems.

What is more valuable, of course, is being able to use a broad-based background to provide new and creative solutions, or at least to suggest new ideas and engage in discussions to further develop those ideas. The cliche of "thinking outside the box" will always be important.

Do you want to know more?

List of exchange administrator skills to add to your resume

The most important skills for an exchange administrator resume and required skills for an exchange administrator to have include:

PowerShell
Windows Server
Troubleshoot
Infrastructure
Microsoft Exchange
Mobile Device Management
Exchange Server
DNS
Cloud
Azure
Database
SharePoint
Escalation Support
SQL
Disaster Recovery
VMware

User Accounts
Email Accounts
User Mailboxes
SMTP
DHCP
SCOM
Technical Support
Exchange Administration
SCCM
Microsoft Windows
Exchange Environment
ADFS
OS
Blackberry
Tcp Ip
Desktop Support

Group Policies
TCP/IP
Symantec
Remedy
System Administration
Provisioning
Encryption
DAG
IIS
Trouble Tickets
GPO
Domain Controllers
Virtualization
Citrix
VPN

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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