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Exchange Bank jobs in Santa Rosa, CA

- 131 jobs
  • Residential/Consumer Loan Underwriter

    Exchange Bank 4.7company rating

    Exchange Bank job in Santa Rosa, CA

    Render credit decisions or recommendations based upon approved lending guidelines and lending limits. Maintain current working knowledge of all mortgage and consumer loan products. Ensure strict adherence to all lending compliance guidelines and regulations. Prioritize daily workflow pertaining to loan fundings, rate locks, new loans, etc. Communicate with Loan Processors, Mortgage Loan Consultants, and bank loan officers regarding conditions and loan status. Review initial credit file and issue Conditional Loan Approval Notice to Loan Processor, Loan Consultant, and loan officers. Seek Management approval when loan limit exceeds the underwriter's authority. Calculate debt/income ratios by analyzing credit reports, personal and business tax returns, employment verifications, paystubs, divorce decrees and related data to determine “Ability to Repay” (ATR) and adherence to bank underwriting guidelines. Calculate Loan to Value ratio to determine adherence to bank underwriting guidelines for appropriate product and loan purpose. Review credit reports, letters of explanation (LOE), bankruptcy filings and any other documentation to assess the applicant's prior repayment history. Evaluate bank statements, investment statements, assets and liabilities to determine adequacy of cash reserves and financial capacity in relation to loan request. Review collateral related documentation such as appraisals, title reports, sales contracts, environmental reports, flood zone certificates, hazard insurance coverage, inspection reports and other real estate related reports, to assess the merits of the collateral and assign any additional conditions. Write a concise summary memo to support the decision recommendation to approve, decline or counter-offer. Review loan disclosures and documentation to ensure accuracy and compliance with regulations; review rate lock request and issued rate lock confirmation to Loan Processor and Loan Consultant. Prepare final 1008. Issue Funding Conditions Notice to Loan Processor and Loan Consultant. Prepare the Closing Disclosure based on info. provided by the Loan Processor. Clear all applicable conditions of loan. Complete Notice of Action Taken form for declined loans after obtaining second review for decline decision and notify Loan Processor and Loan Consultant. Assist with internal and external audits as needed. Prioritize daily workflow to successfully meet service level agreements: self-assigning new loans by determining capacity for various product types, underwriting new loan requests, requesting necessary documentation needed for approvals, analyzing documentation, reviewing files for conditions related to documentation and funding status. Knowledge, Skills & Abilities Knowledge of bank application management and processing systems. Thorough knowledge of loan documentation requirements. Knowledge of state and federal consumer lending regulations. Skills operating a personal computer including word processing, spreadsheet and presentation software. Basic mathematical calculation skills. Ability to analyze and thoroughly understand various types of financial statements, tax returns, and cash flow. Ability to attend early morning and evening meetings. Ability to work in a demanding and fast paced environment. Minimum Qualifications Bachelor's degree in finance or closely related field; or equivalent combination of education and experience AND at least (4) four years' experience in mortgage and consumer underwriting. A background in loan processing is highly desirable. Physical Requirements Office Worker: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk. Compensation The hiring range for this position is to $63,855 to $95,781 per year. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
    $63.9k-95.8k yearly 17d ago
  • Real Estate and Consumer Loan Processor

    Exchange Bank 4.7company rating

    Exchange Bank job in Santa Rosa, CA

    Prioritize daily workflow pertaining to loan fundings, rate locks, new loans, etc. . Assemble new residential mortgage and consumer (including HELOC's) loan files upon receipt of preliminary application information. Input data and send welcome letters with all necessary regulatory disclosures to customer detailing additional due-diligence materials required by the Bank or Lender for submission. Order and review all documentation, including credit reports, appraisals, preliminary title reports, and income documentation for accuracy and current date prior to submitting to underwriting. Communicate with borrowers, loan agents and branch bank personnel regarding conditions and loan status. Prepare revised LE/CD Disclosures when applicable for compliance purposes. Upload and submit loans through the Lender's various paperless systems. Obtain and review all “prior to doc” and “prior to close” conditions stipulated by the lender. Order loan documentation for approved loans through Loan Service Center Doc Team for portfolio loans or the Lenders for brokered out loans. Request funds on brokered out loans. Complete all required HMDA reporting information. Prepare and organize loan packages for submission to underwriters and provide administrative support to loan officers and underwriters as needed. Process Broker fee checks. Complete Notice of Action Taken form for declined, withdrawn or cancelled loan applications. Knowledge, Skills & Abilities Knowledge of Encompass and Abrigo software applications, Fannie Mae Desktop Originator, Freddie Mac Desktop Underwriter, and other Web-based artificial intelligence approval applications. Working knowledge of the various loan programs and guidelines for loans offered by the Bank and its wholesale lending sources. Working knowledge of residential mortgage and construction lending loan processing principles and practices. Skills operating a personal computer including word processing, spreadsheet and presentation software. Basic mathematical calculation skills. Minimum Requirements High School Diploma or GED AND Two (2) years' experience in loan processing. Physical Requirements Office Worker: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk. Compensation The hiring range for this position is to $24.00 to $31.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
    $24-31 hourly 17d ago
  • Private Wealth Client Relationship Manager

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Position Overview: There is an immediate opening for a Merrill Private Wealth Client Relationship Manager. The ideal candidate is a team player and should possess strong coaching, relationship building, problem resolution and interpersonal skills. The position requires a high focus on supervisory and regulatory requirements, business management and retention. Candidates should have excellent leadership, process and organizational skills delivered with a highly effective interpersonal style. Strength and commitment around the Optimal Practice Model and the Client Experience Standard are critical. The candidate would be actively engaged in working with PWAs, Analysts, and CAs to deliver service models beyond expectations, display strong operational knowledge and be highly motivated to drive firm-wide initiatives such as Client Support Enhancer, SQA+, Client Retention/Acquisition. The Private Wealth Market Client Relationship Manager (PWCRM) is a direct report to the Private Wealth Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Private Wealth Management Regional Managing Director (RMD). The PWCRM functions as a member of the market leadership team. The PWCRM manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The PWCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. The PWCRM partners closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MPWCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MPWCRM partners closely with the Senior Private Wealth Client Relationship Manager (SPWCRM) to support the ongoing development of the Elite Growth Practice roles, Private Wealth Management Client Associates, and the Operations staff. Specific responsibilities include, but are not limited to: Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill Managing the branch's Private Wealth Management Client Associates and Service Support Staff Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators and outside legal counsel Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad Industry Knowledge Coaching teams to deliver a modern, digital first service model focusing on client satisfaction Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise Managing the daily operations ensuring compliance to industry regulations, and policies and procedures Key Qualifications for the role: Candidates are required to currently hold Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) equivalent licenses Series 3, 31 licenses, if warranted Minimum 5+ years professional experience required Current or previous Merrill Wealth Management experience strongly preferred Self-motivated and client centric Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) Prior trend analysis experience Strong customer service and communication skills Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate Desired Skills: Bachelor's degree or equivalent work experience Additional Details: Responsible for overall delivery and management of the client service experience for Merrill Private Wealth Management. Accountable for proactive client service, client advocacy, transition management, and problem resolution to improve the client experience. Responsible for client contact management, direct client contact and the management of service delivery from the branch office, working closely with home office service organizations to ensure superior service to all Merrill Private Wealth Management clients. Responsible for transition and coordination of clients to Merrill Private Wealth Management, including review supervision and approval of new accounts. Responsible for the coordination of recruits transitioning from the competition. Responds to and resolves complaints, working with Litigation or Compliance personnel, regarding operations/services received from clients or regulators. Responsible for utilizing PMAC to support the transition of FA accounts as well as opportunities to increase client assets. Responsible for the management and development of the branch office support staff including operations employees and the Client Associates, this includes but is not limited to conducting performance reviews with support staff and being responsible for resource allocation for the Market, managing head count report, etc. Serve as point of contact for implementation of the WMW in the Market, serve as the ongoing WMW conduit for all enhancements including communications and training. Responsible for knowledge and experience associated with Operations management expanding the ability to manage the daily processes of an organization, creating operating efficiencies, understanding/designing workflows, while simultaneously focusing on future initiative and their impact to both the unit and the Firm as a whole. Responds to and resolves operations and services complaints, working with Litigation or Compliance personnel, received from clients or regulators. Responsible for identification, follow up, escalation and reconciliation of compliance and other risk matters, and partnering with CBRU and Legal when appropriate. Responsible for facilitating the supplemental compensation contract process between the Financial Advisors and Client Associate on an on-going basis. In partnership with OMT, responsible for reassigning accounts. Ability to monitor, assess, execute, and address client needs to ensure overall service satisfaction, retention, and acquisition. Liaison to various service and operational partners to drive client satisfaction opportunities. Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$115,000.00 - $155,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $115k-155k yearly Auto-Apply 60d+ ago
  • Credit Solutions Advisor - Corte Madera, CA - Bilingual Spanish Preferred

    Bank of America Corporation 4.7company rating

    Corte Madera, CA job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for originating loans for clients with residential mortgage needs and is the primary lending specialist working full time within the financial center. Key responsibilities include delivering First Mortgage and HELOC lending products in person or by telephone and providing products such as Auto Loans, Credit Cards and Core Banking products. Job expectations include effectively balancing sales performance, operational risk, and client relationship care. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: * Provides specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of client's life plan * Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank * Analyzes the client's financial needs and applies knowledge of borrowing and banking to recommend financial services that best align with the client's unique priorities * Presents potential home lending product solutions, submits the mortgage application, assists clients with gathering supporting loan documentation, and keeps clients informed throughout the mortgage loan process through outbound calls, email, and online messaging * Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs * Responds to client requests and makes referrals to appropriate internal partners based on client needs * Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates regarding delivery of an exceptional client experience Required Qualifications: * Minimum of 2 years of mortgage origination experience. In lieu of this requirement, has previously held the role of: * Home Service Specialist II, Lending Client Associate, Lending Client Support Manager, Lending Specialist, Senior Banker, Business Solutions Advisor or Financial Solutions Advisor at Bank of America for 1 year * Knowledge of credit and home lending requirements * Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively. * Communicates professionally, effectively, and confidently and is comfortable engaging all clients in person and over the phone. * Is a critical thinker and can analyze financial and credit data to advise clients of product/pricing policies and guidelines and gather any additional required information. * Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution. * Strong written and verbal communications skills. * Ability to handle ambiguity and adapt to changing circumstances. * Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic. * Can be flexible to work weekends and/or extended hours as needed. * A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally. * Ability to learn and understand technology. * Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State compliance policies. Desired Qualifications: * Experience working in a financial center where goals were met or exceeded. * Knowledge in analyzing and comprehending complex financial data and providing financial alternatives. * Knowledge of banking products and services. * Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. * Experience in a loan origination role in a retail environment and knowledge of * Mortgage Products (Conventional, Jumbo and HELOC, Government) * Structuring, Processing, underwriting and closing procedures * Federal regulations governing real estate lending * FHA and HUD guidelines * Other Lending Products (Credit Card, Vehicle Loans) * Strong computer skills including MS applications and previous experience utilizing laptop technology. * Bilingual Spanish Preferred Skills: * Client Management * Client Solutions Advisory * Customer and Client Focus * Referral Identification * Risk Management * Client Experience Branding * Credit Documentation Requirements * Credit and Risk Assessment * Pipeline Management * Referral Management * Attention to Detail * Collaboration * Issue Management * Prospecting * Relationship Building Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position Credit Solutions Advisor: FDIC, Safe Act/Loan Originators Shift: 1st shift (United States of America) Hours Per Week: 40
    $102k-155k yearly est. 15d ago
  • Community Lending Officer - Mira Vista

    Bank of America Corporation 4.7company rating

    Richmond, CA job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: * Originates loans from multiple internal and external referral sources * Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers * Achieves production goals as defined by the business * Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities * Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements * Conducts monthly Home Buyer Workshops and Business Development meetings Required Qualifications: * 2+ years of experience in loan originations and/or home buyer education * Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs * Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending * Ability to organize and deliver Home Buyer Workshop presentations * Knowledge of community housing counseling agencies * Knowledge of community grant / downpayment programs * Strong written and verbal communications skills * Self-motivated and highly organized * Ability to prioritize multiple competing tasks Desired Qualifications: * Experience in first mortgage and HELOC * Familiar with FHA and HUD guidelines * Knowledge of local competition product offerings and real estate market dynamics * Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information * Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously * Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences * Ability to analyze and comprehend complex financial data and provide appropriate financial solutions * Professional and effective interpersonal skills Skills: * Client Management * Customer and Client Focus * Loan Structuring * Oral Communications * Referral Management * Credit Documentation Requirements * Learning Delivery * Presentation Skills * Prospecting * Written Communications * Active Listening * Business Development * Credit and Risk Assessment * Data Collection and Entry * Pipeline Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $36k-44k yearly est. 15d ago
  • Wealth Management Banking Specialist

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for partnering with Merrill Financial Advisors (FAs) to deliver banking and borrowing solutions to their clients. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing servicing of those solutions. Job expectations include providing comprehensive banking solutions to clients, serving as a digital product expert, as well as identifying and encouraging FA client referrals to other Bank of America specialists. This job is responsible for proactively partnering with Merrill Financial Advisors (FAs) to identify client's that can benefit from enterprise banking and borrowing solutions. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing engagement to assist clients in fully utilizing those solutions. Serve as a trusted business development partner to Merrill Financial Advisors in deepening banking relationships and growing deposits and uncovering additional opportunities to consolidate client wealth at Merrill. Job expectations include exhibiting strong sales acumen with a proactive and consistent approach to engage Advisors and identify tangible reasons why clients can benefit from enterprise banking solutions. Identifying client deepening opportunities, providing comprehensive banking solutions to clients, serving as a digital product expert, and working with the Advisor to identify client referrals to other Merrill and Bank of America specialists. Ability to provide tenacious and professional follow-up with Advisors and Clients to ensure value is delivered and clients gain full value from the services delivered. Responsibilities: Emphasizes broader banking implications and benefits to Financial Advisors (FAs) and their teams to promote incorporation of banking into day-to-day FA practices and operations Partners with Financial Advisor teams to educate clients on banking products and help navigate complex client situations Delivers a high-quality client experience that is consistent with the expectations of a Wealth Management client by providing comprehensive financial solutions to clients, including managing expenses, building wealth, and managing debt Ensures exceptional client service quality delivery by supporting the operational execution of tasks and conducting follow-up routines to meet client needs Understands and accesses the full breadth of resources across the bank to create opportunities that meet a client's diverse financial needs Required Qualifications: Demonstrates proven results exceeding goals in a client-centric, results-driven environment Possesses strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building relationships and demonstrates a commitment to providing personalized service Has demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals Exhibits proven client service skills and the ability to resolve problems independently or escalate as needed to promote client satisfaction Can build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Demonstrates initiative, a commitment to continuous learning and the ability to adapt to changing demands and requirements to grow one's career Applies strong critical thinking and problem-solving skills to meet clients' needs Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills Can learn and understand technology to assist clients with the latest in Digital and Digital banking Desired Qualifications: Experience in the financial services industry working with high-end clients providing advice on products and solutions for any stage of their lives Knowledge of banking (lending/savings/transactional) and investing products and services along the latest online and digital capabilities Prior sales experience in a salary plus incentive environment with individual goals, where goals were routinely met or exceeded Prior experience providing excellent service to high-end clients and excelling in that environment Skills: Account Management Client Solutions Advisory Customer and Client Focus Influence Relationship Building Advisory Client Experience Branding Executive Presence Networking Sales Performance Management Attention to Detail Pipeline Management Presentation Skills Prioritization Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$70,000.00 - $90,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $70k-90k yearly Auto-Apply 3d ago
  • BSA Specialist

    Exchange Bank 4.7company rating

    Exchange Bank job in Santa Rosa, CA

    BSA Specialist may be responsible for one or a combination of the following areas: Customer Due Diligence / Beneficial Ownership Compliance Currency Transaction Reporting BSA/AML Compliance Fraud Risk Monitoring and Reporting Elder/Dependent Adult Abuse Office of Foreign Assets Control (OFAC) Compliance Security Support Examinations & Audits Essential job duties will include but are not limited to: Create and maintain customer risk profiles in the BSA/AML software.1 Process and evaluate required customer due diligence, assigning risk scoring as required. Perform “Know Your Customer” (KYC) reviews for new customers. Research, investigate, and analyze customer due diligence for anticipated activity and related behavior that indicates potential suspicious activity or money laundering. Identify suspicious activity and escalate as appropriate. Provides branch support for Currency Transaction Reports (CTRs). Follow BSA/AML policy, procedure and FFIEC Guidance to ensure compliance with laws and regulations relating to BSA, US Patriot Act, OFAC, Fact ACT, and Elder Justice Act. Respond to departments and front-line staff concerning potential fraud. Detect, respond and report Elder Abuse and dependent adult abuse. Provide guidance to branch and departmental personnel in researching and clearing potential OFAC hits. Maintain and monitor the security programs which include the video surveillance systems. Support the BSA Officer during third party audits and Federal and State examinations. Respond to branch and department inquiries regarding BSA/AML, OFAC, and fraud policy and procedures. MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities: Knowledge of general bank operations including branch cash handling procedures. Knowledge of transaction methods and practices of customer transactions and activities. General understanding of regulatory concepts including, but not limited to: the Bank Secrecy Act, Office of Foreign Assets Control sanctions, and the USA PATRIOT Act. Skills operating BSA/AML software and compliance monitoring systems, transaction and wire transfer systems, preferred. Skills operating a personal computer including detailed knowledge of web browser applications. Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results. Proficient in MS Office (Outlook/Word/Excel/Access/PowerPoint). Physical Requirements: Ability to stand, bend, stoop, sit, walk, twist and turn; lift up to 25 pounds occasionally. Ability to use a computer keyboard and calculator. Work environment is indoors, majority of the time is spent sitting at a desk. Education and Experience: A combination of education and experience equivalent to a high school diploma; and knowledge typically gained through a minimum of 1-3 years of related experience in the financial industry. Compensation: There are two levels to this role. The hiring range for this position is $21.95 to 28.31 per hour for level I and $24.75 to $33.10 per hour for level II. Actual salary offered will fall within this range commensurate with the candidate's applicable experience, education, and skills.
    $24.8-33.1 hourly 17d ago
  • Wealth Management Client Associate

    Bank of America 4.7company rating

    Mill Valley, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Join us! Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent **The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA Shift: 1st shift (United States of America) Hours Per Week: 37.5 Pay Transparency details US - CA - Mill Valley - 2 BELVEDERE PL (CA4814) Pay and benefits information Pay range$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $25-44 hourly Auto-Apply 44d ago
  • GWIM Sr Operations Rep

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for standard transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. Key responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Job expectations include operating with some independence and referring more complex issues and escalations to the team lead or manager. Responsibilities: Performs standard transaction processing and reconciliation according to the established guidelines and procedures Responds to client inquiries through numerous channels to support operational efficiency and quality client service Performs basic research, follow-ups, and resolution of routine research requests Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate Provides general operational support including handling inbound calls, mail sorting, and mail distribution Required Qualifications: Minimum of 1+ years professional or relevant internship experience required Strong communication skills, both verbal and written Strong analytical skills, able to maintain a high quality of customer service and attention to detail Work independently, prioritize time and exceptional organizational skills Manage multiple and conflicting objectives, projects, or activities at once with minimal direction Skills: Business Operations Management Customer Service Management Prioritization Reporting Trade Operations Management Data Collection and Entry Data and Trend Analysis Organizational Effectiveness Process Management Quality Assurance Customer and Client Focus Oral Communications Research Analysis Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees, participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 37.5 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$25.00 - $42.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $25-42 hourly Auto-Apply 17d ago
  • AVP, Branch Manager

    Cathay General Bancorp 4.4company rating

    San Francisco, CA job

    Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. Oversee and/or train/guide staff to provide clients with appropriate Bank products and services. Insure that staff members provide continuous quality service to clients. Represent the bank in the community through involvement in various civic and charitable activities. Assure compliance with the bank's policies and procedures. Maintain non-discriminatory practices in business. Perform miscellaneous duties as assigned. Sales & Service Responsibilities Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff. Assess sales results of the branch. Work with marketing dept. to develop sales programs and/or campaigns. Hold weekly sales/service meetings for briefings and debriefings. Motivate staff to solicit sales and give commendable service. Supervise training of staff on product knowledge, sales and service techniques. Provide clients with appropriate bank products and services to meet the clients' needs. Build/enhance business relationship with clients. Lending Responsibilities Make business development calls to solicit loans. Maintain, promote, enhance business relationship with clients. Administration Responsibilities Set annual budget and business goal for the branch. Monitor monthly income and control expense of the branch. Ensure a satisfactory branch overall audit. Monitor performance of the staff that are under the manager's direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staffs when needed. Address and resolve human resource issues when needed. Understand personnel policies and procedures and treat staffs fairly. Operations Responsibilities Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines Ensure a satisfactory branch audit is met. Authorities Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. Sign official checks and other documents. Provide signature guaranty. Have authority to directly resolve errors and clients complaints. Hire and fire staff with the concurrence of senior management and Human Resources department personnel. QUALIFICATIONS Education: College degree in business or finance preferred. Experience: At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred. Good knowledge of commercial lending products. Thorough knowledge of federal/state and IRS regulations. Skills/Ability: Leadership qualities: ability to plan, organize, motivate, supervise, and delegate. Ability to create a team environment. Accountable; ability to make decisions and assume responsibility for those decisions. Strong sales and sales management ability. Ability to exercise sound judgment. Excellent interpersonal and verbal/written communication skills. Interpersonal skills necessary to conduct business development calls. Bilingual Mandarin or Cantonese preferred. OTHER DETAILS $80K - $100K / year Pay determined based on job-related knowledge, skills, experience, and location.
    $80k-100k yearly 8d ago
  • Trust Securities Specialist

    Exchange Bank 4.7company rating

    Exchange Bank job in Santa Rosa, CA

    Essential Functions Account Maintenance: 50% • Manage daily cash flow, request securities trades from Investments team and/or initiate money market and cash transfers to avoid overdrafts as needed • Process daily mail and recommend action on items received to assigned Trust Officers. • Perform system maintenance including account master and interested party updates as needed. • Update pending disbursements and related records for invoices and distribution requests. • Review prior day transactions for accuracy and advise Trust Officer of any discrepancies. • Perform routine account file maintenance including imaging, paper filing, research and retrieval. • Act as liaison between Trust Officers and Trust Operations on issues related to account maintenance and transactions. • Direct calls and requests to appropriate Trust Officer. Account Administration: 40% • Perform research in response to customer inquiries, including drafting routine correspondence on behalf of Trust Officer. • Prepare required backup documentation for annual account reviews and provide to Trust Officer. • Set up various types of accounts, close accounts and perform related follow-up. • Prepare required forms for reporting to Trust Operating Committee for account acceptance, opening, and closing as requested by Trust Officer. • Process deposits and disbursements from accounts and track for timely receipt of required contributions. • Request trade recommendations from Investments team on behalf of Trust Officer as necessary. • Monitor completion of investment transactions for non-managed account transaction requests, including obtaining written confirmation of verbally directed trades. • Provide responsive client service in support of Trust Officer, by handling incoming telephone calls and responding to client inquiries as needed. • Perform research required for various Trust Operating Committee reports. Non-Essential Functions: 10% • Maintain orderly workflow in the absence of assigned Trust Officer. • Perform special projects and research as assigned. • Perform other duties as assigned Minimum Qualifications: Education: Associates degree in accounting, business administration, or related field; or an equivalent combination of education and experience. Experience: Two years of experience in an administrative support role. Knowledge, Skills and Abilities: Trust Specialist I: Knowledge of modern office administration methods and practices. Skill operating a personal computer including word processing, spreadsheet and presentation software Basic mathematical calculation skills Comprehensive understanding of trust operating system and operational processes utilized by Department. (Trust Specialist II) Knowledge and understanding of general trust and/or Qualified Retirement Plan and IRA administration principles. (Trust Specialist II) Physical Requirements: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk. Compensation: The hiring range for this position is to $22.00 to $33.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
    $22-33 hourly 8d ago
  • Credit Officer II - Covered

    Bank of America 4.7company rating

    San Francisco, CA job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Bank of America's Transformative Healthcare segment is seeking a Credit Officer to join our Bay Area team. The Transformative Healthcare Group focuses on the middle market healthcare industry including traditional banking, capital raising and advisory services. This group is a specialized team within the Global Commercial Bank which serves public and private healthcare companies, generally with annual revenues of $50 million to $2 billion. The Transformative Healthcare Group maintains a leadership position within the industry, manages numerous syndicated and capital markets-agented transactions, and maintains a close working relationship with Global Investment Banking. The team brings its industry specialization and solutions to support the financial needs of healthcare services, life sciences and medical technology companies. This position is located in San Francisco and will report to the national Transformative Healthcare Senior Credit Manager. The Credit Officer II (CO II) is a highly skilled resource, providing expert level advisory guidance in the most complex, integrated debt capital solutions for commercial banking clients. Products include lines of credit, term loans, real estate loans, and syndicated loans. The CO II manages all of the ancillary credit exposure to clients. The CO II maintains knowledge of other BofA products including Investment Banking and Treasury Management that have credit exposure, and leverages product expertise to deliver the best possible and optimally integrated strategic solution for the client or prospect. This role reports to the Commercial Credit Manager or Executive and will be aligned to an Underwriting Team that supports the market. Responsibilities: Manages the credit process for a portfolio of clients Negotiates credit documentation Leads the credit and risk approval processes Builds relationships with existing and prospective clients Mentors and supports associates Provides capital structure solutions Skills: Client Solutions Advisory Financial Analysis Loan Structuring Risk Management Underwriting Account Management Credit Documentation Requirements Credit and Risk Assessment Decision Making Issue Management Analytical Thinking Coaching Collaboration Critical Thinking Customer and Client Focus Required Qualifications: 10+ years of solid Commercial Banking Experience Experience in financial analysis, structuring, underwriting and portfolio management Analytical/technical skills, including financial accounting, modeling and loan structuring Strong communication skills; ability to communicate vertically, horizontally, and externally Industry knowledge across multiple sectors Minimum Education Requirement: BA/BS Degree Desired Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$125,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $125k-200k yearly Auto-Apply 51d ago
  • Market Supervision Manager

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for a wide variety of delegated compliance, administrative, and business functions to support the Merrill Wealth Management Market Executives (MEs) overall managerial and supervisory responsibilities. Key responsibilities include supporting business objectives and contributing to market profitability by influencing Financial Advisor business practices to minimize regulatory, financial, and reputational risks. Job expectations include working independently or with minimal guidance, while keeping the ME and Division Supervision Executive informed on significant matters. The Market Supervision Manager (MSM) is a member of the Market Leadership Team, along with the Market Client Relationship Manager (CRM). The Market Supervision Manager (MSM) supports the Firm's business objectives and contributes to the Market's profitability by influencing Financial Advisors (FA) business practices in ways that minimize regulatory and financial risk as well as uphold the Firms' reputation. Additionally, they ensure Financial Advisors are properly licensed; respond to regulatory inquiries and resolve client concerns or complaints. The MSM supports the Firm's business objectives and contributes to the Market's profitability by influencing Financial Advisors (FA) business practices in ways that minimize regulatory and financial risk as well as uphold the Firms' reputation. Ultimately, the MSM protects the Firm, grows the business, and serves the client by proactively managing and mitigating risk. What you'll accomplish Manage delegated compliance, administrative and business functions related to the Merrill Wealth Management Market Executive's overall managerial responsibilities for parent and associate offices This individual functions independently, or with minimal guidance, but must keep the Market Executive informed on significant matters and must determine when the Market Executive should be directly involved Monitor advisor and client activity including financial transactions to ensure compliance with firm and regulatory requirements and minimize risk Coach advisors in supporting the company strategy and continuing to grow their businesses. Responsibilities: Performs, monitors, and demonstrates adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practice activities, and conduct of market personnel Manages day-to-day Financial Advisor (FA) business needs, while ensuring adherence to the bank's compliance policies and procedures Coaches FAs, Client Associates (CAs), and other market personnel to drive adherence of policies and procedures related to the sales practice conduct Partners with FAs, CAs, and other market personnel to manage risk of business growth initiatives, ensuring alignment with the bank's enterprise risk appetite Required Qualifications: Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses Series 3, 31 licenses, if warranted Minimum of 5+ years professional experience Proven ability to manage risk, make sound decisions by having a deep understanding of industry regulations, supervisory requirements, policies/procedures, wealth management concepts, and financial services products Key Qualifications for the role: Ability to speak in terms of client needs and concerns, and coach Financial Advisors on aligning solutions to goals in a suitable and controlled way A deep appreciation and understanding of our client centric strategy Strong interpersonal skills to provide coaching to Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to mitigate risk Demonstrated strong and effective leadership style through clear communication and collaboration with others, making sound decisions with courage and conviction Strong time management and organization skills with the ability to prioritize appropriately Desired Qualifications: Bachelor's degree or equivalent work experience Market Supervision Manager experience, or completion of Merrill's Office Management Team Associate Development Program Skills: Decision Making Influence Negotiation Problem Solving Risk Management Adaptability Business Acumen Collaboration Oral Communications Relationship Building Business Operations Management Client Solutions Advisory Planning Talent Development Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Newport Beach - 520 Newport Center Dr - Newport Beach 520 Ncd (CA6814), US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$112,200.00 - $160,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $112.2k-160k yearly Auto-Apply 51d ago
  • Commercial Associate - Global Commercial Banking - San Francisco Bay Area

    Bank of America 4.7company rating

    San Francisco, CA job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Commercial Banking is the Middle Market segment of Bank of America - serving public and private companies with annual revenues of $50 million to $2 billion. Commercial Associates are talented junior teammates who will build their business development skills and develop a high level of proficiency in the financial services solutions and capabilities that Bank of America delivers to our Commercial clients. This job supports client coverage teams by qualifying prospects, exploring opportunities with existing clients, preparing industry analyses, and developing innovative strategies to help us grow wallet and market share. Key responsibilities include working closely with various banking partners to create client/prospect presentations, providing support throughout the course of the transaction and strengthening client relationships. Job expectations include leveraging data to tell stories and sharing valuable insights from economic updates, markets forecasts, new business reports, and industry valuations to inform important business decisions. Successful CAs grow into Relationship Managers or other client-facing associates over ~4-5 years. Responsibilities: Supports the analysis of financial statements, market and industry data to uncover insights for client/prospect meetings, pitch books, and relationship reviews Collaborates with Market Executives, Relationship Managers, and various team members across the bank to help prepare client presentations and support client deals Observes and/or supports the credit approval process to gain knowledge of credit products and help provide clients with exposure to the bank's credit products Observes and/or supports the treasury solutions packaging process to gain exposure to treasury products/services and their related approval processes Supports the coordination of clients/prospects and partners from product and deal teams (FX & Rates, Investment Banking, International) throughout the course of a transaction Supports the delivery of new business analytics and monitors client activities as directed to aid with identifying/expanding relationships and maintaining and/or enhancing business opportunities Required Qualifications: Minimum 3 years of previous business experience Demonstrates initiative/self-motivation Possesses strong interpersonal skills Possesses strong analytical and financial modeling skills Understanding of corporate financial statements Demonstrates strong critical thinking skills Demonstrates the ability to independently make decisions Desired Qualifications: Bachelor's Degree in Accounting, Finance, or related area Formal Commercial Credit Training Skills: Financial Analysis Market Analysis Client Management Capital Structure Analysis Negotiating and Influencing Relationship Building Pipeline Management Client Solutions Advisory Referral Identification Data and Trend Analysis Risk Management Business Development Data Visualization Continuous Improvement Project Management Minimum Education Requirement: High School Diploma/GED or equivalent work experience Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$85,000.00 - $125,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $34k-55k yearly est. Auto-Apply 17d ago
  • Advisor Development Program - Financial Solutions Advisor Trainee (Centralized) - San Francisco Merrill Office

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. As a Financial Solutions Advisor within the centralized segment of the Advisor Development Program, your journey begins by obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor - from acquiring, building and managing client relationships to considering a client's complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. You will then join the centralized team as a Financial Solutions Advisor. The Financial Solutions Advisors in the centralized segment are phone-based licensed advisors (obtaining series 7 and 66 required) that provide clients with holistic financial advice and guidance by identifying broader product and service solutions that meet their investment, savings and liability management solutions. FSA's demonstrate knowledge of investments and financial markets and apply key principles appropriate to the individual client's investment needs. Additionally, they align Merrill and Bank of America products and services where appropriate. We will equip you with everything you need, as you move through the stages of development and move into the Merrill Financial Advisor role. During this stage of your journey, you will receive the necessary training and guidance through a defined path to become the financial advisor you want to be. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Once you have honed your skills and demonstrated success as an FSA, you typically will progress into the next stage of training and development as a Merrill Financial Solutions Advisor (MFSA). This role within the Advisor Development Program provides the opportunity to pursue a career within Merrill Wealth Management. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey. We'll help you Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. Get training and one-on-one coaching from Academy managers who are invested in your success. Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions. Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 & 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 60 days of being hired & your Series 7 & 66 within 120 Days - a requirement for the role. Build your network. Starting at a financial center, you'll interact with banking customers, small business owners and higher net worth clients alike. You'll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business. Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help clients achieve their financial goals and life priorities. Collaborate with core banking and investment partners. Connect clients to all of the solutions we provide through Bank of America and Merrill to meet virtually all of their financial needs. As an Advisor Development Program Financial Solutions Advisor in the centralized segment you can look forward to Unlimited potential for financial growth. A strong referral base from across the business through our relationship with one in every two households. Managing a portfolio of clients by providing exceptional client care with industry leading products, services, and education. Robust marketing support to reach wider audiences with greater appeal. Ongoing professional development to deepen your skills and optimize your practice as the industry evolves and changes. Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors. We're a culture that Believes in responsible growth and has a proven dedication to supporting the communities we serve. Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. Believes diversity makes us stronger, so we can reflect, connect to, and meet the diverse needs of our clients and customers around the world. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required Qualifications: Displays confidence working in a sales role Builds strong client relationships through effective communication and collaboration Displays a proactive mindset and effective time management Demonstrates a results-driven mindset and prioritizes client interests Identifies appropriate client solutions through application of learnings and new information Applies relevant regulatory due diligence in daily activities and creating long-term client strategies Desired Qualifications: Bachelor's degree and/or a minimum of one year of financial services industry or sales experience Learns and adapts to new technology or applications Executes multiple tasks simultaneously This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators; and FINRA Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$28.85 - $33.65 hourly pay, offers to be determined based on experience, education and skill set.Predictable pay This role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $28.9-33.7 hourly Auto-Apply 51d ago
  • Branch Manager

    Exchange Bank 4.7company rating

    Exchange Bank job in San Rafael, CA

    The Branch Manager is responsible for driving sales growth and achieving revenue targets for their market, bringing new customers to the Bank, and managing operations and day-to-day activities for a small branch. This role focuses on developing and implementing effective sales strategies, while also providing operational service to customers during branch operating hours. Recognized as a key leader in the community, the Branch Manager will also maintain strong relationships with clients and contribute to the overall success of the organization. Leads a small branch or satellite office. This position is responsible for all outside calling efforts as well as branch operations. Essential Functions * Sales: * Serve as first point of contact within the branch for business and commercial real estate loan inquiries. * Own customer relationships, and lending, with the goal of ensuring consistent superior customer experience. * Responsible for outbound calling efforts to grow customer relationships and acquire new customers to the Bank. * Approve loans and deposit pricing within authority. * Leverage the knowledge and customer relationships within the branch team to grow lending prospects. Continually develop the branch team's sales acumen to help them quickly and accurately identify appropriate sales opportunities with customers. * Determine financial needs of customers and offer appropriate products * Manage the growth of loans, deposits, and fee income for the branch. * Prepare loan packages, excluding commercial real estate. * Solicit business through prospecting, telephone consulting and in-person calling on existing and potential customers. * Effectively manage a book of business. * Understand sales goals, execute sales promotions and marketing programs, and ensure branch goals are met or exceeded. * Monitor products, services, features and pricing of competition and understand how Exchange Bank competes. * Refer customers to other Bank departments for additional financial service products. * Provide community leadership through volunteer opportunities within the community the branch serves. Attends community events to promote business and demonstrate the Bank's community support. * Develop and maintain lists of prospects and contact with proven * Maintain regular contact with customers and borrowers to facilitate timely recognition of new opportunities and/or deterioration of credits. * Cultivate and maintain strong relations with lending staff. * Maintain a thorough understanding of Bank's lending products, rates and fee schedules and research and maintain the same for the Department's primary competitors in the assigned area. * Branch Operations: * Demonstrate sound decision making by approving and performing complex and higher dollar exception items within approved limits and review overdrawn accounts and determination on whether or not to pay items or to escalate to outside resource. * Responsible for branch operations, leading and performing daily operational tasks including opening new accounts, customer account transactions, opening and closing the branch, ensuring compliance and risk mitigation; ensure operational tasks occur within required time frames including routine guide, and callback. * Process and audit bank transaction activities, including daily overdrafts, vault/counting cash, night drop, and certifications. * Audit, correct, and update records, files authorizations, etc. held at the branch * Identify when situations require escalation or knowledge from an outside resource, and how to effectively access that resource to ensure superior customer experiences. * Customer Experience: * Perform Relationship Banker duties as needed to ensure an optimum customer experience. * Resolves customer complaints in branch to ensure a positive customer experience. * Other Duties: * Perform other duties as assigned Minimum Qualifications Education & Experience: Bachelor's degree in business or closely related field; or equivalent combination of education and experience and 6 years progressively responsible experience in a financial institution including experience as a lending and/or sales officer with management and branch operations experience. Licenses & Certifications: * Valid driver's license * National Mortgage Licensing System (NMLS) Knowledge, Skills, and Abilities: * Thorough knowledge of business products and business loans including lending requirements, loan process, and loan submission requirements * Knowledge of SBA, CRE and C&I * Strong knowledge of banking and lending laws and practices. * Knowledge of banking and lending laws and practices. * Basic knowledge of State and Federal banking regulations. * Knowledge of local economic market. * Skills operating a personal computer including word processing, spreadsheet, and presentation software. * Ability to attend early morning and evening meetings and events. Physical Requirements: Office Worker: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk. Compensation The hiring range for this position is to $71,000 to $105,000 per year. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
    $71k-105k yearly 49d ago
  • Community Lending Officer - Mira Vista

    Bank of America 4.7company rating

    Richmond, CA job

    Richmond, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. **Responsibilities:** · Originates loans from multiple internal and external referral sources · Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers · Achieves production goals as defined by the business · Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities · Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements · Conducts monthly Home Buyer Workshops and Business Development meetings **Required Qualifications** **:** · 2+ years of experience in loan originations and/or home buyer education · Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs · Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending · Ability to organize and deliver Home Buyer Workshop presentations · Knowledge of community housing counseling agencies · Knowledge of community grant / downpayment programs · Strong written and verbal communications skills · Self-motivated and highly organized · Ability to prioritize multiple competing tasks **Desired Qualifications** **:** · Experience in first mortgage and HELOC · Familiar with FHA and HUD guidelines · Knowledge of local competition product offerings and real estate market dynamics · Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information · Solid time management skills and the ability to organize, prioritize and perform multipletasks simultaneously · Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences · Ability to analyze and comprehend complex financial data and provide appropriate financial solutions · Professional and effective interpersonal skills **Skills:** · Client Management · Customer and Client Focus · Loan Structuring · Oral Communications · Referral Management · Credit Documentation Requirements · Learning Delivery · Presentation Skills · Prospecting · Written Communications · Active Listening · Business Development · Credit and Risk Assessment · Data Collection and Entry · Pipeline Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $52k-82k yearly est. 60d+ ago
  • Wealth Strategist

    Bank of America 4.7company rating

    San Francisco, CA job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: The Private Wealth Strategist, part of Merrill's Strategic Wealth Advisory Group, works with UHNW individuals and families to provide objective insights aimed at aligning financial and estate strategies with their goals. This is a highly visible position within Merrill Private Wealth Management (PWM) that works closely with Merrill advisors and PWM management in the assigned territories. The role partners with Merrill Advisors in client solicitation efforts and generating wealth transfer strategies for our UHNW clients and prospects. Develop recommendations and assist Advisors to implement customized planning strategies for UHNW families. Focus may be on transfer of inter-generational wealth, estate planning, diversification of a concentrated position, philanthropy, private planning business succession, risk management and retirement planning. May also author whitepapers, articles and other material on topics impacting the UHNW client segment, or provide service to clients. Assist with the retention of UHNW relationships. Core responsibilities Develop wealth transfer strategies for ultra-high net worth (UHNW) individuals and families (net worth $50 million or more) to enhance client relationships and acquire new clients (This role does not have any specific client acquisition goals). Design, create and effectively deliver presentation pieces for client meetings and national events Partner with Advisors or Relationship Managers in client solicitation efforts and generating wealth management strategies for our UHNW clients and prospects. Develop recommendations and assist Advisors or Relationship Managers to implement customized planning strategies for UHNW families. Focus may be on transfer of inter-generational wealth, estate planning, diversification of a concentrated position, philanthropy, private planning business succession, global asset allocation, risk management and retirement planning. May also author whitepapers, articles and other material on topics impacting the UHNW client segment, or provide service to clients. Assist with the retention of UHNW relationships. Skills: Business Development Critical Thinking Oral Communications Presentation Skills Wealth Planning Active Listening Collaboration Customer and Client Focus Pipeline Management Written Communications Adaptability Attention to Detail Issue Management Prioritization Desired Skills: 7 years of private law firm practice or similar experience in transfer taxation or trusts and estates with a focus on planning experience for UHNW families and individuals Strong Tax, legal research and writing skills Series 7 & 66 or the ability to obtain these within 120 days Proficiency in Microsoft Office Suite (including Word, Excel, and PowerPoint) and Brentmark Estate Planning Tools (aka NumberCruncher) Minimum Education Requirement: Law degree required The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705) Pay and benefits information Pay range$206,500.00 - $300,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $92k-130k yearly est. Auto-Apply 60d+ ago
  • Business Solutions Advisor - North Fairfield Financial Center

    Bank of America 4.7company rating

    Fairfield, CA job

    Fairfield, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise. **Responsibilities:** + Recommends financial advice and guidance that align with client financial goals and needs + Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank + Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities + Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs + Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs + Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience **Required Qualifications** : + Has demonstrated experience and proven success with business-to-business sales, or small business banking. + Has strong communication skills with the ability to effectively influence clients. + Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution. + Has a proven sales track record. + Is able to build productive partnerships and working relationships. + Is experienced with outbound phone sales. **Desired Qualifications:** + Experience with financial information, spreadsheets and financial skills. + Experience with in-person customer service and sales. + Experience working with small business clients. + Experience meeting or exceeding goals. + A working knowledge of small business products and services. + Bilingual skills. **Skills:** + Client Management + Client Solutions Advisory + Customer and Client Focus + Referral Identification + Risk Management + Client Experience Branding + Credit Documentation Requirements + Credit and Risk Assessment + Pipeline Management + Referral Management + Attention to Detail + Collaboration + Issue Management + Prospecting + Relationship Building **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $84k-109k yearly est. 60d+ ago
  • Credit Solutions Advisor - Corte Madera, CA - Bilingual Spanish Preferred

    Bank of America 4.7company rating

    Corte Madera, CA job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for originating loans for clients with residential mortgage needs and is the primary lending specialist working full time within the financial center. Key responsibilities include delivering First Mortgage and HELOC lending products in person or by telephone and providing products such as Auto Loans, Credit Cards and Core Banking products. Job expectations include effectively balancing sales performance, operational risk, and client relationship care. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: Provides specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of client's life plan Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank Analyzes the client's financial needs and applies knowledge of borrowing and banking to recommend financial services that best align with the client's unique priorities Presents potential home lending product solutions, submits the mortgage application, assists clients with gathering supporting loan documentation, and keeps clients informed throughout the mortgage loan process through outbound calls, email, and online messaging Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs Responds to client requests and makes referrals to appropriate internal partners based on client needs Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates regarding delivery of an exceptional client experience Required Qualifications: Minimum of 2 years of mortgage origination experience. In lieu of this requirement, has previously held the role of: Home Service Specialist II, Lending Client Associate, Lending Client Support Manager, Lending Specialist, Senior Banker, Business Solutions Advisor or Financial Solutions Advisor at Bank of America for 1 year Knowledge of credit and home lending requirements Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively. Communicates professionally, effectively, and confidently and is comfortable engaging all clients in person and over the phone. Is a critical thinker and can analyze financial and credit data to advise clients of product/pricing policies and guidelines and gather any additional required information. Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution. Strong written and verbal communications skills. Ability to handle ambiguity and adapt to changing circumstances. Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic. Can be flexible to work weekends and/or extended hours as needed. A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally. Ability to learn and understand technology. Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State compliance policies. Desired Qualifications: Experience working in a financial center where goals were met or exceeded. Knowledge in analyzing and comprehending complex financial data and providing financial alternatives. Knowledge of banking products and services. Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. Experience in a loan origination role in a retail environment and knowledge of Mortgage Products (Conventional, Jumbo and HELOC, Government) Structuring, Processing, underwriting and closing procedures Federal regulations governing real estate lending FHA and HUD guidelines Other Lending Products (Credit Card, Vehicle Loans) Strong computer skills including MS applications and previous experience utilizing laptop technology. Bilingual Spanish Preferred Skills: Client Management Client Solutions Advisory Customer and Client Focus Referral Identification Risk Management Client Experience Branding Credit Documentation Requirements Credit and Risk Assessment Pipeline Management Referral Management Attention to Detail Collaboration Issue Management Prospecting Relationship Building Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position Credit Solutions Advisor: FDIC, Safe Act/Loan Originators Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Corte Madera - 663 Tamalpais Dr - CORTE MADERA BC (CA4162) Pay and benefits information Pay range$25.00 - $29.61 hourly pay, offers to be determined based on experience, education and skill set.Formulaic incentive eligible This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $25-29.6 hourly Auto-Apply 51d ago

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