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What does an exchange engineer do?

Updated January 8, 2025
6 min read
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Exchange engineer responsibilities

Here are examples of responsibilities from real exchange engineer resumes:

  • Manage sites, trusts, replication and all active directory GPO issues.
  • Create PowerShell script to automate ActiveSync policy deployment.
  • Work with Sharepoint department to troubleshoot email issues.
  • Add new UPN suffix and appropriate DNS records.
  • Monitor and stabilize the environment in co-existence with SCOM.
  • Test user functionality from the cloud to on premise resources.
  • Reduce TCO and hardware footprint by utilizing various virtualization strategies.
  • Used SCOM to monitor common performance like memory and processor.
  • Implement group policies for machines for restrict access using GPO.
  • Implement anti-relaying settings, TLS and self sign X.509 certificates.
  • Provide multiple OS systems support as well as hardware troubleshooting for various servers.
  • Deploy Microsoft Lync 2010 enterprise and provide tier 1 and tier 2 training.
  • Create IIS SMTP bridgeheads for applications requiring SMTP access to the mail environment.
  • Administer and monitor the DHCP server and configure the IP addresses for the systems.
  • Architect SMTP routing infrastructure for internal email relays and inbound/outbound email servers with TrendMicro IMSS7.1.

Exchange engineer skills and personality traits

We calculated that 12% of Exchange Engineers are proficient in PowerShell, O365, and Azure. They’re also known for soft skills such as Analytical skills, Communication skills, and Multitasking skills.

We break down the percentage of Exchange Engineers that have these skills listed on their resume here:

  • PowerShell, 12%

    Created PowerShell script to automate ActiveSync policy deployment.

  • O365, 8%

    Migrated 35000+ mail boxes to O365 in hybrid migration using native tools & Quest Migration tool.

  • Azure, 6%

    Designed and implemented integrating on-premise Active Directory identity with Azure Active Directory.

  • Skype, 6%

    Configured pool pairing for Skype for Business FE pools and deployed Edge environment.

  • Cloud, 6%

    Tested synchronization with cloud services before moving any databases.

  • Microsoft Exchange, 5%

    Developed and maintained documentation for application deployment, configuration and related processes on the Microsoft exchange environment.

Most exchange engineers use their skills in "powershell," "o365," and "azure" to do their jobs. You can find more detail on essential exchange engineer responsibilities here:

Analytical skills. The most essential soft skill for an exchange engineer to carry out their responsibilities is analytical skills. This skill is important for the role because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Additionally, an exchange engineer resume shows how their duties depend on analytical skills: "monitored and analyzed exchange server statistics. "

Communication skills. Another essential skill to perform exchange engineer duties is communication skills. Exchange engineers responsibilities require that "administrators must describe problems and their solutions to non-it workers." Exchange engineers also use communication skills in their role according to a real resume snippet: "project and technical manager for upgrades from exchange 2000 to 2003, sharepoint 2001 to 2003 and live communications serv"

Multitasking skills. Another skill that relates to the job responsibilities of exchange engineers is multitasking skills. This skill is critical to many everyday exchange engineer duties, as "administrators may have to work on many problems and tasks at the same time." This example from a resume shows how this skill is used: "refined skills in multitasking and customer service. "

Problem-solving skills. For certain exchange engineer responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of an exchange engineer rely on this skill, as "administrators must quickly resolve problems that arise with computer networks." For example, this snippet was taken directly from a resume about how this skill applies to what exchange engineers do: "enabled mobile devices for skype for business and set polices via mdm solution. "

All exchange engineer skills

The three companies that hire the most exchange engineers are:

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Compare different exchange engineers

Exchange engineer vs. Administrator

Administrators are administrative professionals who oversee the whole office or department. They manage office activities and supervise administrative functions in the office. They work the office calendar and oversee the appointment-setting process. They coordinate office events and ensure that all preparations are made and that there are no conflicting schedules. They also maintain a database of external providers of various office needs. Administrators also oversee office supplies and prepare purchase requisitions. They also manage janitorial services and other functions that are related to the maintenance of the physical office space. Administrators ensure that all fixtures and equipment in the office are functioning well and have no problems.

The annual salary of administrators is $27,491 lower than the average salary of exchange engineers.While their salaries may differ, the common ground between exchange engineers and administrators are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like microsoft exchange, windows server, and troubleshoot.

These skill sets are where the common ground ends though. The responsibilities of an exchange engineer are more likely to require skills like "powershell," "o365," "azure," and "skype." On the other hand, a job as an administrator requires skills like "customer service," "data entry," "payroll," and "financial reports." As you can see, what employees do in each career varies considerably.

Administrators tend to make the most money working in the manufacturing industry, where they earn an average salary of $78,798. In contrast, exchange engineers make the biggest average salary, $117,477, in the government industry.administrators tend to reach similar levels of education than exchange engineers. In fact, administrators are 4.1% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

Exchange engineer vs. Network technician

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

A career as a network technician brings a lower average salary when compared to the average annual salary of an exchange engineer. In fact, network technicians salary is $31,435 lower than the salary of exchange engineers per year.A few skills overlap for exchange engineers and network technicians. Resumes from both professions show that the duties of each career rely on skills like "microsoft exchange," "windows server," and "troubleshoot. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that exchange engineer responsibilities requires skills like "powershell," "o365," "azure," and "skype." But a network technician might use other skills in their typical duties, such as, "customer service," "switches," "routers," and "lan wan."

Network technicians may earn a lower salary than exchange engineers, but network technicians earn the most pay in the finance industry with an average salary of $74,915. On the other hand, exchange engineers receive higher pay in the government industry, where they earn an average salary of $117,477.network technicians earn similar levels of education than exchange engineers in general. They're 1.4% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

Exchange engineer vs. Systems administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

On average, systems administrators earn lower salaries than exchange engineers, with a $23,217 difference per year.exchange engineers and systems administrators both have job responsibilities that require similar skill sets. These similarities include skills such as "powershell," "azure," and "microsoft exchange," but they differ when it comes to other required skills.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from exchange engineer resumes include skills like "o365," "skype," "cloud," and "exchange server," whereas a systems administrator is more likely to list skills in "linux," "database," "unix," and "java. "

Systems administrators earn the best pay in the technology industry, where they command an average salary of $86,962. Exchange engineers earn the highest pay from the government industry, with an average salary of $117,477.When it comes to education, systems administrators tend to earn similar degree levels compared to exchange engineers. In fact, they're 0.7% more likely to earn a Master's Degree, and 0.9% more likely to graduate with a Doctoral Degree.

Exchange engineer vs. Network administrator

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

Network administrators typically earn lower pay than exchange engineers. On average, network administrators earn a $29,016 lower salary per year.According to resumes from exchange engineers and network administrators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "microsoft exchange," "windows server," and "troubleshoot. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "powershell," "o365," "azure," and "skype" are skills that commonly show up on exchange engineer resumes. On the other hand, network administrators use skills like switches, network hardware, routers, and lan wan on their resumes.network administrators enjoy the best pay in the finance industry, with an average salary of $74,936. For comparison, exchange engineers earn the highest salary in the government industry.In general, network administrators hold similar degree levels compared to exchange engineers. Network administrators are 0.9% less likely to earn their Master's Degree and 1.0% less likely to graduate with a Doctoral Degree.

Types of exchange engineer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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