What is an exchange operator and how to become one

Key steps to become an exchange operator

1. Explore exchange operator education requirements

   Most common exchange operator degrees

   Bachelor's

   49.2 %

   Associate

   21.3 %

   High School Diploma

   16.4 %

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2. Start to develop specific exchange operator skills

   Skills	Percentages
   Emergency Calls	31.35%
   Telephone Calls	25.65%
   PBX	18.32%
   Foreign Exchange	18.15%
   Two-Way Radio	6.53%

3. Complete relevant exchange operator training and internships

   Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New exchange operators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an exchange operator based on U.S. Bureau of Labor Statistics data and data from real exchange operator resumes.

4. Research exchange operator duties and responsibilities

   • Dispatch engineering assistance request using the HotSOS program.
   • Train and monitor new hires daily PBX process and operations.
   • Initiate email and phone hotline to quickly troubleshoot clients' trading issues.
   • Monitor transactions in the AML and OFAC screening queues for potential suspicious activity.

5. Prepare your exchange operator resume

   When your background is strong enough, you can start writing your exchange operator resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an exchange operator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose from 10+ customizable exchange operator resume templates

   Build a professional exchange operator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your exchange operator resume.
   

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6. Apply for exchange operator jobs

   Now it's time to start searching for an exchange operator job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams