What is an exchange teller and how to become one

Key steps to become an exchange teller

1. Explore exchange teller education requirements

   Most common exchange teller degrees

   Bachelor's

   52.8 %

   Associate

   17.0 %

   Diploma

   15.1 %

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2. Start to develop specific exchange teller skills

   Skills	Percentages
   Customer Service	27.32%
   Foreign Currency Transactions	22.69%
   Bank Products	17.66%
   Cash Handling	9.63%
   Wire Transfers	6.85%

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3. Complete relevant exchange teller training and internships

   Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New exchange tellers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an exchange teller based on U.S. Bureau of Labor Statistics data and data from real exchange teller resumes.

4. Research exchange teller duties and responsibilities

   • Calculate gross revenue by location and managing the data in AS400.
   • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
   • Interpret and accurately process customer requests and transactions according to TCF guidelines.

5. Apply for exchange teller jobs

   Now it's time to start searching for an exchange teller job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams