Exchange teller vs head teller

The differences between exchange tellers and head tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $38,127 average annual salary of an exchange teller.

The top three skills for an exchange teller include customer service, foreign currency transactions and bank products. The most important skills for a head teller are customer service, HR, and process improvement.

Exchange teller vs head teller overview

	Exchange Teller	Head Teller
Yearly salary	$38,127	$46,820
Hourly rate	$18.33	$22.51
Growth rate	-12%	-12%
Number of jobs	9,050	17,164
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

Exchange teller vs head teller salary

Exchange tellers and head tellers have different pay scales, as shown below.

	Exchange Teller	Head Teller
Average salary	$38,127	$46,820
Salary range	Between $23,000 And $62,000	Between $23,000 And $93,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between exchange teller and head teller education

There are a few differences between an exchange teller and a head teller in terms of educational background:

	Exchange Teller	Head Teller
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Exchange teller vs head teller demographics

Here are the differences between exchange tellers' and head tellers' demographics:

	Exchange Teller	Head Teller
Average age	39	39
Gender ratio	Male, 26.9% Female, 73.1%	Male, 16.9% Female, 83.1%
Race ratio	Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.7% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between exchange teller and head teller duties and responsibilities

Exchange teller example responsibilities.

Calculate gross revenue by location and managing the data in AS400.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Head teller example responsibilities.

Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
Pack and process currency for financial institutions and ATM requisitions.
Identify suitable opportunities to cross-sell products or services offer to customers.
Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Exchange teller vs head teller skills

Common exchange teller skills

Customer Service, 27%
Foreign Currency Transactions, 23%
Bank Products, 18%
Cash Handling, 10%
Wire Transfers, 7%
Customer Transactions, 5%

Common head teller skills

Customer Service, 9%
HR, 8%
Process Improvement, 7%
Conflict Resolution, 7%
Operational Standards, 6%
Professional Development, 5%